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Datto SIRIS vs Druva Phoenix comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Datto SIRIS
Ranking in Disaster Recovery as a Service
4th
Ranking in Disaster Recovery (DR) Software
12th
Average Rating
9.0
Reviews Sentiment
5.2
Number of Reviews
9
Ranking in other categories
Backup and Recovery (18th), Disk Based Backup Systems (3rd), MSP Backup (4th)
Druva Phoenix
Ranking in Disaster Recovery as a Service
7th
Ranking in Disaster Recovery (DR) Software
19th
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
10
Ranking in other categories
Cloud Backup (32nd), SaaS Backup (12th)
 

Mindshare comparison

As of March 2026, in the Disaster Recovery as a Service category, the mindshare of Datto SIRIS is 3.3%, up from 0.6% compared to the previous year. The mindshare of Druva Phoenix is 5.0%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery as a Service Mindshare Distribution
ProductMindshare (%)
Datto SIRIS3.3%
Druva Phoenix5.0%
Other91.7%
Disaster Recovery as a Service
 

Featured Reviews

James Melton - PeerSpot reviewer
Cyber Security Consultant
Reliable backups have protected email and servers and now enable rapid ransomware recovery
For the smaller Datto SIRIS devices that are made for backing up one or maybe two different machines, adding more RAM and giving it a better CPU would be phenomenal. Sometimes when dealing with entry-level Datto SIRIS products, you face an issue depending on how much storage there is on there when it's trying to parse through all of the data. It takes a while, and when it comes to data recovery, time is everything. Datto SIRIS should remove the ability to set it up as a NAS-based file share operation system. It seems counterintuitive for something that is made for immutable storage that is walled off so that it can't be destroyed to be allowed to be a local centralized file share that individuals have access to. This seems to be begging for a mishap. Datto SIRIS will require some maintenance when the hard drive gets past 50% capacity, which is Datto's statement on the capacity. You should never use past 50% of the storage locally. Then you have to reach out to Datto directly to get an external hard drive to transfer files to send off the data for it to be shot up to the cloud. We've had a couple of instances of devices not uploading to the cloud because either they were too full or there were failures in certain parts of the file upload to the cloud, which put it into a circle of death where it just kept trying to do the same thing over and over again and had to request assistance from Datto in those situations. Otherwise, if you store it in a dusty cabinet, you have to spray it with a computer duster every once in a while.
ZubeenAhmad - PeerSpot reviewer
Tam Adobe at Murdoch Webster
Cloud backup has reduced storage costs and now delivers fast, reliable data recovery
My overall experience in this field is seven years. The deployment model I have chosen for Druva Phoenix is mostly cloud-based backup. Government authorities and government customers majorly opt for on-premises deployment, but we have a very limited customer segment from that area. Druva Phoenix primarily operates on a private cloud, with some customers utilizing hybrid cloud solutions. If I assess the effectiveness of backup features in Druva Phoenix, particularly in minimizing operational disruptions, I would rate it as a very strong 9 or 9.5 on a scale of 10. I am not using Druva Data Security Cloud. My overall review rating for Druva Phoenix is 9.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Datto SIRIS has changed my recovery time objectives significantly, as it is excellent, taking minimal time, with a simple and smoother interface that allows for a shorter backup process compared to other applications I have used, such as Commvault."
"Instant Virtualization is the best feature of Datto SIRIS that we have liked so far, as it allows us to boot servers in minutes during outages."
"Datto SIRIS works out of the box and it is a key feature that we really appreciate."
"The best feature of Datto SIRIS is that we are just two clicks away from remoting into the client environment, and we can fetch all the information in one place."
"The effectiveness of Datto SIRIS in ransomware recovery is fantastic; I would say it's the best, hands down."
"Since I started using Datto SIRIS, the time to recover data or servers has improved significantly; before, restoring a file or server was very long with the normal backup system, Datto reduced the time much more when I needed to recover a file or a machine."
"Datto SIRIS has positively impacted my organization by drastically reducing downtime, with recovery from server failures now taking just five to ten minutes."
"Previously, three hours were spent on troubleshooting and everything, but now with Datto SIRIS, issues are resolved in half an hour or less."
"One of the best features in Druva Phoenix for me personally is that it is an air-gapped environment, where you can keep cloud backup on a separate air-gapped environment and save from any kind of ransomware attack, and it is a ransomware safer environment because a customer gets a separate environment."
"It's patch-based, so you don't have to bother about the backup server or the repository."
"Once you set it up and you tell it exactly what needs to be backed up, you literally forget about it. It sends you emails and notifications of the current status of the jobs."
"Druva Phoenix is easy to use and easy to start with."
"I found the cost-effectiveness of Druva Phoenix to be its most valuable feature, especially when compared to on-premises backup solutions."
"The best features of Druva Phoenix include comprehensive backup capabilities where you can back up your data with agent plus backup, deploy the proxy, and integrate your VMs to take your backup."
"The initial setup was very straightforward."
"The most valuable features of Druva Phoenix are the simple portal to log in and flexibility."
 

Cons

"The cost is higher compared to other platforms in the market like Veeam or Acronis."
"I was disappointed with the processing power and the storage capacity of the ALTO 5 device. Within two weeks of deploying it, I was getting emails that I need to upgrade it."
"For improvements in Datto SIRIS, I would suggest enhancing large-scale virtualization performance and providing more transparent pricing, as that is often complex for MSPs and end customers."
"The pricing offered to MSPs for Datto SIRIS is okay, but the ability for MSPs, their upcharge when it comes down to small, medium businesses, SMB clients, is actually putting Datto out of the market for SMB clients, especially with the ability to purchase Dropbox and all these cloud-based storage solutions now."
"I have not seen any reduction in disaster recovery testing hours from Datto SIRIS."
"In my opinion about Datto SIRIS, areas for improvement include increasing speed in recovery processes and strengthening security to enhance the product's overall effectiveness in backup and disaster management."
"The backup of the Mac OS solution in Datto SIRIS doesn't exist at this moment."
"Deploying it in a hybrid cloud model involves some minor complexities, though nothing represents a significant challenge."
"The product's pricing needs to be improved."
"Druva Phoenix should include a few reporting features that it doesn't provide currently."
"They were able to give us a very reasonable price considering we were non-for-profit organizations, however, there is always room for improvement on that cost."
"Druva Phoenix is optimized to work with x86 platforms, making it unsuitable for backing up non-x86 architectures like AIX. The solution is primarily designed for physical Linux and Windows systems based on the x86 architecture, as well as virtualized Windows and Linux environments. However, if you have an AIX system, it cannot be deployed in the cloud, and therefore, backing it up in the cloud is not a concern."
"The ransomware features are limited in Druva. There's a lot of improvement needed. It should extend to Nutanix and Hyper-V. It should extend to Azure as well."
"There is room for improvement in the reporting aspect of Druva Phoenix."
"They were very much responsive a few years back, but in the last one or two years, I believe the responsiveness has gone down."
 

Pricing and Cost Advice

Information not available
"Druva Phoenix's pricing is based on the service provided, and it's reasonable. The cost of the service will depend on the size of your data and the number of virtual machines being backed up. However, the pricing structure is straightforward and easy to understand."
"We’ve had experience with the data center for a while and we have had solutions that were able to support older versions of the operating systems that we needed. I would like for Druva to support it as well."
"It's very costly. Normal people wouldn't understand how their credits are calculated. It's pretty complex."
"I assume clients use Druva Phoenix because it is cheaper than other products."
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Top Industries

By visitors reading reviews
Manufacturing Company
18%
Media Company
15%
Comms Service Provider
9%
Legal Firm
8%
Computer Software Company
12%
Manufacturing Company
10%
Financial Services Firm
8%
Marketing Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise1
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Datto SIRIS?
The pricing offered to MSPs for Datto SIRIS is okay, but the ability for MSPs, their upcharge when it comes down to small, medium businesses, SMB clients, is actually putting Datto out of the marke...
What needs improvement with Datto SIRIS?
For the smaller Datto SIRIS devices that are made for backing up one or maybe two different machines, adding more RAM and giving it a better CPU would be phenomenal. Sometimes when dealing with ent...
What is your primary use case for Datto SIRIS?
The use cases for Datto SIRIS that we set up are that we back up all emails for 365, certain devices such as servers and data stores that are high priority. We ensure all of those are backed up, an...
What needs improvement with Druva Phoenix?
While Druva Phoenix is a good solution for a cloud-to-cloud environment, such as moving from AWS to another AWS, I see complexity when a customer wants to move from a physical environment or a phys...
What is your primary use case for Druva Phoenix?
Druva Phoenix is for server backups on cloud, which is the deployment model chosen by my customers. While Druva Phoenix is a good solution for a cloud-to-cloud environment, such as moving from AWS ...
What advice do you have for others considering Druva Phoenix?
Many customers use Druva Phoenix's continuous data protection feature, but not for Phoenix. Not for Phoenix because Phoenix is server backups, and you generally do not keep continuous backup for se...
 

Also Known As

SIRIS
CloudRanger
 

Overview

 

Sample Customers

Datapac, Dynamic Business Technologies, SAX Technology Advisors
TRC Companies, Family Health Network, GulfMark Offshore, Pall Corporation
Find out what your peers are saying about Datto SIRIS vs. Druva Phoenix and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.