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Elastic Security vs IBM Resilient comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Average Rating
8.8
Reviews Sentiment
6.6
Number of Reviews
20
Ranking in other categories
AI-SOC (1st), AI-Powered Security Automation (1st)
Elastic Security
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
66
Ranking in other categories
Log Management (14th), Security Information and Event Management (SIEM) (11th), Endpoint Detection and Response (EDR) (25th), Security Orchestration Automation and Response (SOAR) (12th), Extended Detection and Response (XDR) (13th)
IBM Resilient
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
18
Ranking in other categories
Security Incident Response (8th), Security Orchestration Automation and Response (SOAR) (19th)
 

Featured Reviews

AD
Solutions Architect at ProArch
Automation has streamlined multi-tenant SOC workflows and improves alert handling efficiency
Although the reporting within Torq is not that great, we did ask for many features regarding reporting in Torq, but due to some platform constraints, they could not make the whole dataset available for us to be used in reporting. Except for that, we used some basic reporting. When I used Torq, it was indeed in the early stages of AI capabilities. Only a few customers were allowed to use it, and we were among them. It functioned well as long as we summarized the data properly. If you input garbage, you would get garbage out. Thus, we had to do significant fine-tuning regarding what data context we provided to the AI orchestrator to get meaningful results. In terms of Torq's unified platform approach to AI SOC automation and case management compared to managing multiple point solutions across my security stack, I find it case-centric. The unified view in case management is good since it provides clarity, although there are limitations regarding how many items in case management can be modified at once. Bulk operations are very limited, potentially due to their back-end database or data retrieval processes that can be improved. Regarding improvements for Torq, when we were onboarded, there were aspects we were uncertain about, such as the number of cases that could be generated, what data we could bring in, how many clients we could onboard, and similar concerns. Initially, we also lacked clarity about the number of playbooks or workflows we could build. Different triggers like system triggers, case-based triggers, and others can be employed without restrictions, but when it comes to on-demand and scheduled jobs, there is a limitation based on the subscription and pricing tier that notably caps the number of workflows we can create. No bulk editing across cases was one issue, along with limited filtering related to single grouping constraints. Additionally, the out-of-the-box case templates provided require substantial modifications before they become usable. There is also a feature in the cases for notes that cannot be searched. They are only visible through the UI, which is another area for improvement. The workflow and execution-based charges seem misleading as this was not discussed initially. I am not sure if new customers are made aware of this. It seems that workflows revolving around cases hinder functionality outside of case management, as we have many use cases needing on-demand triggers and schedules for functions like reporting or polling devices. Creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers. While they facilitate optimization and scaling, the support received tends to be very basic. Improvements can be made in that area as well.
Laurentiu Popescu - PeerSpot reviewer
Cyber Security Lead at Orange
Has improved threat detection with deep log analysis and streamlined investigation workflows
The most useful features I find in Elastic Security are the forensic ones that allow us to carry deeper analysis into the logs for in-depth investigations, and the dashboards, with the reporting dashboard being quite user-friendly. Elastic Security is quite good at identifying threats, as it is part of the deep investigation tool that I mentioned before. Unless we need to look further into a certain log, we can carry out a deeper analysis and forensics on those particular logs. I can assess the impact of Elastic Security's real-time data analysis on our threat response efficiency as working pretty good. We are looking for real-time analysis because we have a continuous inflow of logs from different sources: from our cloud, from Active Directory, from our network. So it works pretty well.
DT
Team Lead at MindTree
An excellent tool for incident response that provides good support to its users
IBM Resilient is a good tool for medium or big organizations. Before buying the product, we must check whether IBM Resilient supports the security tools we have. Then we can leverage the tools. Overall, it is a good tool for incident response. We have seen multiple incidents where the containment was done by the tool. We don't have to use different tools for containment. The solution is one of the oldest tools for the SOAR platform. I will not rate the tool a ten out of ten because there are some glitches that need improvements. Overall, I rate the solution an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Torq has helped a lot regarding SOC analyst efficiency."
"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."
"Torq has impacted my organization positively by allowing us to earn time and invest resources in other projects that are more meaningful and more interesting, pushing deeper into what a SOC is, and building our processes."
"According to positive outcomes, Torq reduced manual work and made incident response more efficient."
"Torq has changed the day-to-day experience for my security analysts and me by saving literally thousands of man-hours per month since we have implemented some of these use cases."
"Torq's unified platform approach to AI, SOAR, automation, and case management is superior compared to my experience managing multiple point solutions."
"Under one SOC tool in Torq, analysts get to know everything within the context of an alert or incident they are working on, and this ability to view the whole picture within Torq is one of the major breakthroughs and best offerings of Torq."
"We have seen fewer failures of automations from the time Torq came into the picture, we've had a more streamlined process of handling incidents, and at the same time, we've learned to embed the AI into our incident types, and that is how it has helped us in the automation."
"It can handle millions of loads at a time, and you can always use the filters to find exactly what you are looking for and detect errors in every log message you are searching for, basically."
"Elastic Security helps improve the security posture of Pakistan through centralized visibility and real-time processing."
"Overall, the product is very stable and it is well-liked."
"Elastic Security actually has a very good cost-benefit ratio compared to other vendors in the market."
"The most valuable feature is the scalability. We are in Indonesia, more engineers understand Elastic Security here. So it is easier to scale and also develop. In features, the discovery to query all the logs is very important to us. It is very easy, especially with the query function and the feature to generate alerts and create tools. Sometimes we use the alert security dashboard to monitor our clients."
"The tool's functionality is good for overall security and incident response times."
"Elastic has a lot of beats, such as Winlogbeat and Filebeat. Beats are the agents that have to be installed on the terminals to send the data. When we install beats or Elastic agents on every terminal, they don't overload the terminals. In other SIEM solutions such as Splunk or QRadar, when beats or agents are installed on endpoints, they are very heavy for the terminals. They consume a lot of power of the terminals, whereas Elastic agents hardly consume any power and don't overload the terminals."
"The most valuable thing is that this solution is widely used for work management and research. It's easy to jump into the security use case with the same technology."
"Its flexibility is the most valuable."
"IBM Resilient is scalable."
"The interlinking of the offenses is the most valuable aspect of the solution for us."
"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."
"The solution is simple to use and to integrate with IBM QRadar."
"The integration with IBM SIM and the ability to block users during brute force attacks are particularly effective."
"The UBA, User Behavior Analytics, is very good."
"The most valuable features of IBM Resilient are its flexibility and customization options for incident response."
 

Cons

"There are some issues and bugs that I think need to be fixed, but they are currently not focused on it."
"The initial deployment of Torq was not easy."
"Torq can probably use more ML and look at what can be closed and what cannot be closed in terms of data classification."
"I wish Torq's AI assistant for building templated workflows from scratch worked better; when you start with a blank slate, asking AI to help you build or template the workflow out does not go well."
"However, we did encounter some problems with custom steps, which definitely affected our progress, and the speed of bug fixes is also a bit slower than expected."
"Torq can be improved by adding some more features, such as adding more automation and providing a no-code option so I don't have to code for everything."
"Even now, we have workflows that are in production that use AI steps and I get different results, making it unusable to some degree."
"What has not worked as well as I hoped with Torq is related to product data management and storing data, although it still provides faster response and saves time."
"The price of this product could be improved, especially the additional costs. I would also like to see better-quality graphics."
"Elastic has one problem. In the past, Elastic Security was free. Now, they currently only offer the basic license or a certain period of time."
"The documentation for this solution is very important, and more needs to be developed."
"Elastic Security can be a bit difficult to use if a person only has experience in SMBs with tools like Zoho. The product can also be difficult for those who have never dealt with query language."
"The solution could also use better dashboards. They need to be more graphical, more matrix-like."
"I'm not satisfied with technical support because whenever you raise a case, it goes to some random support person who asks questions about the architecture."
"They don't provide user authentication and authorisation features (Shield) as a part of their open-source version."
"There is an area of improvement in the Logs list. The load list may need to be paginated as there are limits."
"The implementation could be a bit simpler."
"The integration could be improved so that it is easy to integrate with other solutions."
"There are shortcomings with IBM Resilient's technical support team that can be considered for improvement in the future."
"It is not very straightforward to set up custom integrations, especially with services like Azure. You need an additional server for integration."
"What could make IBM Resilient better is if IBM increased the number of built-in integrations with different products from other vendors or third-party products."
"The solution is limited, but it needs lots of development, especially when we talk about making actions with other security solutions."
"The initial setup is not straightforward or simple. It's quite complex."
"The product needs a bit more development."
 

Pricing and Cost Advice

Information not available
"I can say that the product is cheaply priced."
"The solution is not expensive and costs around ten dollars a month."
"The pricing is in the middle. I think it is not an expensive experience if we compare it with big names, for example, QRadar, and also Oxide. I think Elastic Security is quite cheap. I would rate the pricing of this solution a five out of ten."
"There is no charge for using the open-source version."
"Affordable but with additional costs"
"The base product is open-source but if you need advanced security features then you need to pay for the subscription. Elastic Security's price is reasonable in some cases and in other cases it's not."
"The licensing cost of Elastic Security is based on the daily ingestion rate. I can't recall the exact figure, but for 10GB of log action daily, it would cost around $20,000."
"We are using the free, open-source version of this solution."
"There is a license you need to pay for in order to use this product."
"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."
"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."
"It is very expensive."
"The cost of the product is quite high."
"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."
"Pricing for the solution is good, in my opinion."
"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Outsourcing Company
11%
Comms Service Provider
11%
Manufacturing Company
10%
Comms Service Provider
10%
Financial Services Firm
10%
Manufacturing Company
8%
Government
8%
Financial Services Firm
17%
Manufacturing Company
10%
Outsourcing Company
10%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise13
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise12
Large Enterprise15
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise7
 

Questions from the Community

What needs improvement with Torq?
What has not worked as well as I hoped with Torq is related to product data management and storing data, although it ...
What is your primary use case for Torq?
My main use case for Torq is for managing IT services and providing faster response.
What advice do you have for others considering Torq?
I would rate Torq a 10 on a scale of 1 to 10. I chose this rating because customer service is excellent. I suggest to...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several time...
What is your experience regarding pricing and costs for Elastic Security?
I am satisfied with the pricing, setup cost, and licensing cost. It is a pure 10.
What needs improvement with Elastic Security?
I do not have any specific recommendations for improvements in Elastic Security, but I feel that the AI module should...
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Also Known As

No data available
Elastic SIEM, ELK Logstash
No data available
 

Overview

 

Sample Customers

Information Not Available
Texas A&M, U.S. Air Force, NuScale Power, Martin's Point Health Care
Golden Living, Health Equity, USA Funds
Find out what your peers are saying about Elastic Security vs. IBM Resilient and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.