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Fortra's Clearswift Secure Email Gateway vs IceWarp comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cloudflare One
Sponsored
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
23
Ranking in other categories
Email Security (20th), Secure Web Gateways (SWG) (15th), Data Loss Prevention (DLP) (21st), Cloud Access Security Brokers (CASB) (11th), Distributed Denial-of-Service (DDoS) Protection (7th), Software Defined WAN (SD-WAN) Solutions (13th), Access Management (12th), Bot Management (3rd), ZTNA as a Service (8th), ZTNA (3rd), Secure Access Service Edge (SASE) (10th), Remote Browser Isolation (RBI) (3rd)
Fortra's Clearswift Secure ...
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
0
Ranking in other categories
Email Security (30th)
IceWarp
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Email Applications (10th)
 

Mindshare comparison

Email Security Mindshare Distribution
ProductMindshare (%)
Fortra's Clearswift Secure Email Gateway1.0%
Microsoft Defender for Office 3658.8%
Proofpoint Email Protection8.1%
Other82.1%
Email Security
Email Applications Mindshare Distribution
ProductMindshare (%)
IceWarp4.9%
Google Workspace14.7%
Microsoft Exchange Online10.6%
Other69.8%
Email Applications
 

Featured Reviews

CV
Network Architect at IP Dimension
Cloud security has improved remote access and has reduced costs for smaller client sites
I have used Cloudflare One's Identity-Aware Proxy, and it is quite straightforward from what I have seen so far. The app registration on the Azure side integrates fully into Cloudflare, and I am very satisfied with that part because it is easy to set up. The integration of Cloudflare One's Secure Web Gateway and Zero Trust Network Access works without any issues. That part is pretty automatic, and if you complete the rest of the setup, it comes together by itself with no issues from my side. What makes it nice is that we can actually start replacing on-site firewalls at this stage for the smaller clients because it does not matter if they go to a coffee shop or work from home; they are still secured by the same connection. The hops get shorter and you get better latency. We have done testing to see if it is better. One thing that we did notice with our proof of concept with our current client is that they have people connecting from the UK. When they used their previous VPN solution, uploading CAD drawings and other files to the server took a long time. They mentioned that it is much quicker on Cloudflare One's solution. I definitely believe that is part of the improved performance, and I am satisfied with that as well. What is nice about Cloudflare One is that it makes the setup easier and also easier to train technicians to maintain it. Compared to legacy systems, we do not need to get fancy firewalls in place that are costly. That is definitely also a cost-saver with Cloudflare One.
PC
Systems Administrator at a financial services firm with 1,001-5,000 employees
Stable, but malware needs improvement and customer support is poor
They need to improve the malware in the product. I am not satisfied with Clearswift because of the lack of customer support. The support is poor, the supplier takes a lot of time and it's expensive. We have some issues here when I contact the supplier, it takes a lot of time for them to get back to us but there's no solution. I am now looking at Symantec as a possible alternative.
AvinashLotke - PeerSpot reviewer
Delivery Head at Team Computers
Useful for collaboration and storage but improvement is needed in API integration
The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory. I think IceWarp needs to improve in a few areas. They have two types of admin consoles - a web-based one and a remote one. I'd like to see these combined into a single web-based admin console. The log reading and information system also needs improvement. The current way of showing incoming and outgoing logs isn't very clear. For new users, it's hard to understand these logs, especially compared to Office 365 and other systems with easier-to-read logs. They should also add an export option to get all logs with a single click whenever we need them.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I'm very satisfied with the environment and the dashboard."
"Clover is the best product globally."
"This solution is easy to understand and easy to configure."
"Cloudflare DDoS is better than its competitors for its security, deployment, and scalability."
"Cloudflare Zero Trust Platform removes the risk of exposing the applications to the public."
"Cloudflare is simple to use."
"Using Cloudflare One makes my work quite easy because for DDoS protection, all I need to do is understand the OSI model and click; it makes it easier than trying to write a command line or use a Linux command."
"It's the endpoint exposition. We don't need to expose our VPN server to the internet and need a zero-test solution. I can apply some conditional access to the endpoint that's connecting to our network to check their security policies or the security condition of their workstation. Once the workstation is trying to connect to my internal network, then I would like to check the discrete condition of these endpoints that are trying to access my internal network. We created some conditional access. We have CrowdStrike, to check if the CrowdStrike is installed, to check if it's updated, and to check for Windows updates. We created some conditional policies to check it."
"We use a few features for web proxy, and another feature is the email content filter and malware for our internal policy in the email content."
"Go for it! I think it's an excellent product with great technical support."
"A stable solution."
"Ability to create your own content-filtering policies with relative ease."
"The groupware module is the most valuable feature."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"The TeamChat feature has been really good for our email management. It lets us collaborate, share files, and invite guests like Google Spaces or Microsoft Teams. I like the two-factor authentication for security. However, they need to improve their document collaboration tools, as their Word, Excel, and PowerPoint features are basic compared to Microsoft and Google."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"An effective, functional, very good tool for controlling resources."
"An effective, functional, very good tool for controlling resources at a low cost."
"It has great communication capabilities for team chatting and web conferences."
"If you have a small to medium business and you require a professional collaboration server that focuses on the main services of emails and calendar scheduling, I recommend IceWarp."
 

Cons

"The software has automated alerts, but the automated alerts are not available in the mobile app."
"Our subscription plan for the solution has a limitation of bot signatures."
"Cloudflare DDoS has poor technical support."
"They don't have a person to provide support for customers using the solution under their free plan."
"Lacks a VPN feature to provide a secure connection to the data center."
"Our customers no longer use Cloudflare because its service is subpar."
"The initial onboarding was causing us some confusion."
"The response time for support must be reduced."
"FTP server and TRUST Manager functionality."
"Malware needs improvement."
"I am not satisfied with Clearswift because of the lack of customer support."
"FTP server and TRUST Manager functionality."
"Our customers sometimes have problems receiving mail."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"There are some feature improvements possible the way we use it as a hosting provider, but for most we currently have workarounds."
"Support is not good and it is challenging to receive a timely response."
"Our customers sometimes have problems receiving mail."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
"The solution needs improvements in security, particularly regarding document management."
 

Pricing and Cost Advice

"Cloudflare Zero Trust Platform's pricing is good."
"The pricing of the solution is cheap. The licensing cost is also very low. I rate the cost and pricing a three out of ten."
"The price tag is no longer $200,000, but rather $300,000 to $400,000. It's twice."
"The solution's pricing lacks transparency."
"The solution is not that expensive."
"The pricing is somewhere in the middle. I would rate the pricing a seven out of ten."
"My company has to make yearly payments towards the licensing costs attached to the solution. There are no hidden charges apart from the licensing costs of the solution."
"The prices are slightly expensive."
Information not available
"There are various licensing plans available based on geographic zone."
"I don't see any challenges for the Indian market. For example, 1 GB is available for around 399 INR, and 2 GB for 499 INR. They offer a range of plans, from basic to professional and enterprise, with multiple features. IceWarp's aggressive pricing is competitive compared to other market solutions like Zoho and Microsoft. One significant advantage is that IceWarp does not impose user capping like Google and Microsoft, which allows for substantial cost savings and flexibility in user conversion."
"I would rate the pricing and eight out of ten."
"The license is based on the number of users."
"It is definitely one of the lowest price solutions."
"Pricing and licensing is very competitive and in some cases, cheap."
"Our licensing is on a yearly basis. There were no additional costs."
"Price-wise, it's a cheaper solution, without a doubt. Price is the reason we are still using the tool."
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Top Industries

By visitors reading reviews
Comms Service Provider
10%
Computer Software Company
9%
Financial Services Firm
8%
Manufacturing Company
8%
Computer Software Company
10%
Financial Services Firm
9%
Educational Organization
9%
Performing Arts
8%
Computer Software Company
16%
Manufacturing Company
12%
Comms Service Provider
11%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
Large Enterprise11
No data available
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise4
Large Enterprise5
 

Questions from the Community

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What is your primary use case for Cloudflare Access?
Cloudflare Access provides secure access to internal applications for employees, external members of the organization...
What advice do you have for others considering Cloudflare Access?
Cloudflare Access is one of the best integrations available. While about two hundred vendors offer similar services, ...
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What is your experience regarding pricing and costs for IceWarp?
IceWarp was very cost-effective, offering services at a significantly lower cost than Google, which was appealing for...
What needs improvement with IceWarp?
The solution needs improvements in security, particularly regarding document management. Users currently have the rig...
 

Also Known As

Cloudflare Area 1 Email Security, Cloudflare Bot Management, Cloudflare Gateway, Cloudflare Zero Trust Platform, Cloudflare DDoS, Cloudflare SASE & SSE Platform
No data available
No data available
 

Overview

 

Sample Customers

23andMe
Information Not Available
Marriott, Toyota, Sony, Wendy's, Canon
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