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Google Workspace vs Zimbra Collaboration comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 13, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Google Workspace
Ranking in Email Applications
1st
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
104
Ranking in other categories
Wireless Email (1st), Cloud Storage (8th), Content Collaboration Platforms (4th)
Zimbra Collaboration
Ranking in Email Applications
5th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
29
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Email Applications category, the mindshare of Google Workspace is 20.1%, down from 24.2% compared to the previous year. The mindshare of Zimbra Collaboration is 8.0%, down from 9.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications Market Share Distribution
ProductMarket Share (%)
Google Workspace20.1%
Zimbra Collaboration8.0%
Other71.9%
Email Applications
 

Featured Reviews

Sunil-Nair - PeerSpot reviewer
Email collaboration and accessibility have improved team productivity
The valuable features include the email service, email updates, and Google Drive. People are given email access to Google Drive. The team can share manual files and work accordingly. They can access different teams from anywhere, collectively putting files, sharing them, and managing them. Additionally, the manufacturing product does not require any downgrades. It works fine and continuously for the last three or four years. Users can access their emails from anywhere in their browser without a laptop or can directly access from Gmail. This is helpful for salespeople.
Muhammad Talha Baig - PeerSpot reviewer
One of the premium features was customized rooms tailored to the collaboration needs
Zimbra's strength lies in its individuality, and it should focus on leveraging its unique features rather than trying to emulate competitors. My organization has certified Zimbra technicians, so we believe we can utilize Zimbra certification. However, I was recently informed by Zimbra that no such certification exists. I have recently completed the test kit, and after the training, I will gain access to tickets. Therefore, if any clients are experiencing issues, we have a certified technical team available to provide support 24/7. This is how we can cater to our client's needs. I recommend Zimbra to small-scale and enterprise customers. Anyone, even those with 5 users, can opt for Zimbra. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Being able to back up our data on Google Drive is a critical and valuable feature for our customers. It is just in sync. Imagine you change a file on the desktop, and it gets updated directly to your Google Drive. Our laptop is completely in sync with Google Drive. Google Meet, Google Sheets, and Google Docs are also amazing products. They're very versatile and easy to use as compared to Office 365. I am using Google Sheets and Google Docs, which first save the work on my memory or ROM, and then on my RAM. It gives me better productivity through Google Sheets and Google Docs."
"The real-time editing feature is valuable."
"The tool helps me keep a backup of old emails. Like everyone else, I love the Google search engine for searching emails on webmail. The Google Workspace connector for Outlook works well, so I have no issues with that."
"The solution is easy to use, and you don't need a lot of knowledge for it."
"We find Google Drive and mail useful for our services."
"The valuable features of this solution are ease of use, performance is great, and collaboration. It is very easy to share and joins documents."
"I like everything that Google does. They have good products."
"From a security point of view, Google will alert you if anything strange is happening. They will flag it for you so you are aware."
"The most valuable feature of Zimbra Collaboration is the cost."
"The product is easy to set up."
"The backup and storage management features of Zimbra Collaboration are valuable."
"Zimbra Collaboration has a good web interface."
"Zimbra Collaboration's best feature is its compatibility with Microsoft's ActiveSync protocol, which allows users to use Outlook on Windows or MacOS."
"Zimbra Collaboration's sharing features are most valuable."
"One of the most valuable features involves the solution's automatic backup, which I find to be pretty simple and straightforward, and obviates the need for additional software."
"The stability is good and keeps getting better with each new update."
 

Cons

"G Suite is not as powerful as Microsoft Office Suite, so sometimes we have to change to Excel and PowerPoint."
"If your storage requirements in day-to-day work are large, then it will incur an additional cost since free storage is limited."
"It takes a long time to import the data from G Suite into another platform."
"The stability should be addressed."
"What needs improvement in Google Workspace is the Google Drive app, in particular, making the process of finding the shared and most used files and folders easier. The first time you get an invite to view a file or folder in Google Drive and you view that folder or file, it's pretty easy, but the next time you try to access it again, sometimes, it's a bit difficult to find what was shared with you. An additional feature I'd like to see in Google Workspace is the option to un-send messages in Gmail. Microsoft has a message recall feature, and this isn't available in Gmail, so it's the feature I'd like to be added to Gmail."
"Google Workspace lacks the ability to copy and move files from one folder to another easily."
"We noticed that sometimes when we forward emails to somebody, it is being relocated as part of the communication somewhere else. The traceability and other features should be improved."
"We would like to use something within Google Workspace for project management, but we didn't find it there."
"The installation is not straightforward, it can take two days for the full implementation."
"In the next release, Zimbra Collaboration should include a security feature to allow access for mobile device administrators."
"Zimbra Collaboration's video conferencing could be improved."
"File sharing permissions with Nextcloud integration need improvement."
"Zimbra Collaboration could improve the migration from a basic solution to a more containerized solution. For example, the installation should be able to extend to the containers and manage them with some solution, such as OpenShift or Kubernetes."
"There are some security issues."
"The solution could use more integration with third-party tools."
"The solution could improve by making it easier to use."
 

Pricing and Cost Advice

"The price per client within the business is too high."
"The price of G Suite Enterprise is reasonable compared to HotSpot. I'm not going to say G Suite Enterprise is affordable. It's valuable, you find value in paying your gas bill or your electricity bill, because of what it allows you to do."
"Approximately $6 per user, per month."
"The pricing is very high, although I cannot tell if this is the result of the Indian vendors artificially inflating it."
"I give the pricing an eight out of ten, with ten being the most affordable."
"We have purchased an annual subscription."
"The main challenge regarding startups with identity services is you could be on a platform that works well but the services are expensive. For example, Microsoft Azure costs approximately $30 per user which is expensive. You end up choosing a different platform, such as G Suite Enterprise because it is priced reasonably and is less expensive than other solutions."
"It's low in cost as compared to Office 365. There is an annual licensing cost."
"The price of the solution is low."
"Zimbra Collaboration offers a good price-to-feature ratio."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the price a four"
"We pay yearly licenses for Zimbra Collaboration."
"I use Zimbra Collaboration's community version. We may move to the enterprise version since prices are affordable."
"The solution is not expensive compared to other products."
"When it comes to the licensing of Zimbra Collaboration, my license covers the servers and I find its terms to be much simpler than those of Microsoft Exchange."
"The solution is competitively priced."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Educational Organization
10%
Manufacturing Company
7%
Comms Service Provider
7%
Computer Software Company
16%
Comms Service Provider
10%
Government
7%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business63
Midsize Enterprise13
Large Enterprise27
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise3
Large Enterprise7
 

Questions from the Community

What do you like most about Google Workspace?
Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.
What is your experience regarding pricing and costs for Google Workspace?
The pricing for Google Workspace is moderate. I would rate it a five out of ten, indicating it is neither cheap nor expensive. The current cost is approximately seven to ten euros per user per mont...
What needs improvement with Google Workspace?
I don't see many areas of Google Workspace that could be improved or enhanced because everything I have been using has been effective. Regarding the user interface, when calling a member in the org...
How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
What do you like most about Zimbra Collaboration?
The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication.
 

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault
No data available
 

Overview

 

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.
NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC
Find out what your peers are saying about Google Workspace vs. Zimbra Collaboration and other solutions. Updated: September 2025.
869,832 professionals have used our research since 2012.