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Google Workspace vs Zimbra Collaboration comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Google Workspace
Ranking in Email Applications
1st
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
106
Ranking in other categories
Wireless Email (1st), Cloud Storage (8th), Content Collaboration Platforms (2nd)
Zimbra Collaboration
Ranking in Email Applications
9th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
28
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Email Applications category, the mindshare of Google Workspace is 17.7%, down from 18.9% compared to the previous year. The mindshare of Zimbra Collaboration is 6.0%, down from 7.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications Mindshare Distribution
ProductMindshare (%)
Google Workspace17.7%
Zimbra Collaboration6.0%
Other76.3%
Email Applications
 

Featured Reviews

Hikmah Hikmah - PeerSpot reviewer
Brand Protection Analyst at Corsearch
Collaborative tools have improved team communication and file organization across projects
Before I was in a Microsoft environment, which had its own software that was not website-based. When I moved to Google Workspace, it was not seamless because I have to access it through a web view in the browser. Most of it does not have stable connection because it is based on web view. It would be great if Google Workspace had its own application built into the PC or a desktop application. The operation is a bit different from Microsoft, which makes it difficult for me. For example, with Microsoft, we could easily access the shared mailbox with one URL and have access to it. With Google Workspace, we have to set it up by ourselves inside our own mailbox, which is a bit difficult because of how it operates differently. I think it can be improved more. Currently, guidelines are just in the form of a document that we can read by ourselves. It would be really helpful if the guidelines themselves were built into the environment itself. Since Google Workspace is in web view, maybe that would be possible. That would be more helpful than just reading a document.
Muhammad Talha Baig - PeerSpot reviewer
Business Analyst and Associate Project Manager at SAMI Pharmaceuticals
One of the premium features was customized rooms tailored to the collaboration needs
Zimbra's strength lies in its individuality, and it should focus on leveraging its unique features rather than trying to emulate competitors. My organization has certified Zimbra technicians, so we believe we can utilize Zimbra certification. However, I was recently informed by Zimbra that no such certification exists. I have recently completed the test kit, and after the training, I will gain access to tickets. Therefore, if any clients are experiencing issues, we have a certified technical team available to provide support 24/7. This is how we can cater to our client's needs. I recommend Zimbra to small-scale and enterprise customers. Anyone, even those with 5 users, can opt for Zimbra. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's easy to use."
"It has saved us money."
"G Suite has saved the company a lot of time."
"The solution offers a workflow where we can collaborate and share documents. Its most valuable features are Gmail and Google Drive. Google Drive is great for file collaboration. It improves productivity. The product is on the cloud; we don't have to connect to the office through a VPN."
"We haven't had any issues with scalability - we have over a thousand employees, and G Suite just scales."
"The solution's technical support is very good."
"G Suite Enterprise is a good option for startups; it's low in cost as compared to Office 365, there is no difference, and it's a stable product."
"Reduces IT spend, freeing up cash for other areas: sales, marketing, recruitment, etc."
"Zimbra Collaboration has integrated a lot of their party tools and they have good documentation available."
"Good email solution and it's open-source."
"The product is easy to set up."
"A lot of other products like Microsoft Exchange offer email or collaboration features, but they are not as fast as Zimbra."
"Despite sticking with Gmail for over a decade in terms of business, Zimbra have impressed me with some other aspects as well; if the time comes, I would prefer Zimbra to my current solution."
"VMware Zimbra is an enterprise-class E-mail, calendar, and collaboration solution, built for both public and private clouds."
"The backup and storage management features of Zimbra Collaboration are valuable."
"The Zimbra Collaboration's most valuable feature is web access."
 

Cons

"Although I appreciate the product, the integration with Oracle Apex and pricing are minor downsides."
"I have had issues with my Google Address Book. I have an address book and it is available to everyone, but I cannot add additional users. In Microsoft Outlook, I could easily share certain contacts with other members of my team, but I cannot do so on G Suite."
"The cost could be improved."
"Customer Service: It's non-existent."
"With the Internet of Things, a platform that integrates well with others would be even better."
"Google needs to improve its support."
"Their tool called Sheets is the counterpart to Excel but it doesn't have the same functionality that Excel would have. So usually if somebody needs to go back to Excel or Office, it's because of Excel."
"I have found that certain applications, such as G Suite Sheets, are hard to use."
"There are some security issues."
"It would be great if a group chat feature were created to allow for a team environment."
"Zimbra Collaboration's video conferencing could be improved."
"Zimbra Collaboration is expensive, and there is no perpetual license option."
"The new patches are, at times, not so good, so we don't install them, causing the tool to be not so stable overall."
"The product must be more customizable."
"I can confidently say that Zimbra is good enough for 2,000 client users. But, at the same time, if my client needs more than that and we have two options—Zimbra or Microsoft—I'm going with Microsoft because many admins will speak to Microsoft's ability to handle that many."
"Some issues cause the solution not to function correctly or to cause downtime once a month."
 

Pricing and Cost Advice

"The price per client within the business is too high."
"I rate Google Workspace's pricing five to six out of ten. We do not pay any extra costs."
"2,500 Rupees per month per user."
"We pay a monthly subscription for the use of this solution."
"G Suite and Microsoft Office 365 offer products with similar functionality at several different price points. Zoho offer a more extensive range of products and attempts to provide all the applications required to run most small and medium-sized businesses."
"The price of Google Workspace is reasonable. I pay less than 100 a month."
"The solution is expensive."
"Licensing costs are on a yearly basis."
"I use Zimbra Collaboration's community version. We may move to the enterprise version since prices are affordable."
"Zimbra Collaboration is less expensive than Microsoft Exchange. Zimbra works for small companies because it is not expensive. Zimbra Collaboration has more security tools than Microsoft Exchange. If you are choosing between Zimbra Collaboration and Microsoft Exchange, you have to take into account the cost of security tools with Microsoft Exchange. When you purchase Microsoft Exchange, you will also have to purchase tools for security, which adds to the cost. The migration from Zimbra Collaboration to another email solution is very simple and easy. Migration from Microsoft Exchange to another email solution is very difficult. Microsoft doesn't allow migration that easily. In fact, you have to pay for tools to do that. You have to buy some expensive tools to migrate."
"The solution is not expensive compared to other products."
"The price of the solution is low."
"Zimbra Collaboration is expensive, and there is no perpetual license option."
"We are using perpetual licenses. We have deployed it in our local data center, and we buy perpetual licenses on a per-user basis."
"We do not pay for licenses to use this solution."
"When it comes to the licensing of Zimbra Collaboration, my license covers the servers and I find its terms to be much simpler than those of Microsoft Exchange."
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Top Industries

By visitors reading reviews
Outsourcing Company
13%
Manufacturing Company
11%
Comms Service Provider
8%
Financial Services Firm
7%
Outsourcing Company
11%
Manufacturing Company
9%
Financial Services Firm
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise16
Large Enterprise29
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise3
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for Google Workspace?
The company made the decision to migrate, so I'm not sure why specifically. The company is moving the data and the Microsoft subscription is no longer continued, so I have the choice to use Google ...
What needs improvement with Google Workspace?
Before I was in a Microsoft environment, which had its own software that was not website-based. When I moved to Google Workspace, it was not seamless because I have to access it through a web view ...
What is your primary use case for Google Workspace?
I have been using Google Workspace for file organizing, including Google Drive, Spreadsheet, Gmail, and Google Form, with most of my usage being in Spreadsheet. I do use Google Groups, which combin...
How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
 

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault
No data available
 

Overview

 

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.
NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC
Find out what your peers are saying about Google Workspace vs. Zimbra Collaboration and other solutions. Updated: November 2026.
920,929 professionals have used our research since 2012.