Gusto vs Workday comparison

Read 59 Workday reviews

12,158 Views
5,228 Comparison Views

92% willing to recommend

Gusto

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Nov 4, 2024

Workday and Gusto are competing in HR and payroll solutions. Gusto's user-friendly design is preferred for smaller organizations, while Workday's integration capabilities favor larger enterprises.

Features: Workday offers robust analytics, extensive integration options, and advanced reporting tools. Gusto provides payroll management, benefits administration, and a seamless interface tailored for ease of use.

Ease of Deployment and Customer Service: Gusto is known for straightforward implementation and responsive customer service, easing onboarding for smaller organizations. Workday, with its complex features, requires detailed deployment, benefiting those needing custom configurations.

Pricing and ROI: Gusto attracts small businesses with lower initial costs and transparent pricing, offering quick ROI via affordable monthly fees. Workday's tiered pricing model and higher upfront costs align with its comprehensive capabilities, yielding potential higher ROI for companies with complex needs.

To learn more, read our detailed Gusto vs. Workday Report (Updated: April 2026).

Gusto vs. Workday

Download the complete report

Helped 893,221 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Gusto

Ranking in Benefits Administration

10th

Ranking in Talent Management

12th

Average Rating

7.6

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Workday

Ranking in Benefits Administration

1st

Ranking in Talent Management

1st

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Cloud HCM (1st), Talent Acquisition (1st)

Mindshare comparison

As of May 2026, in the Benefits Administration category, the mindshare of Gusto is 1.8%, up from 0.8% compared to the previous year. The mindshare of Workday is 10.0%, down from 19.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Benefits Administration Mindshare Distribution
Product	Mindshare (%)
Workday	10.0%
Gusto	1.8%
Other	88.2%

Benefits Administration

Featured Reviews

Phil Strazzulla

Founder at SelectSoftware Reviews

Provides time-saving solutions for small business payrolls

I would say, relative to another payroll solution, running payroll with Gusto probably costs half the price and saves us 5 to 10 hours a month. I would say Gusto is a really good payroll solution for small businesses. Running payroll with Gusto costs half the price and saves us 5 to 10 hours a month. My company does not have a business relationship with this vendor other than being a customer. I was not offered a gift card or incentive for this review. I rated Gusto 9 out of 10 because of some customer support issues that kept it from being a 10.

Read full review

Eslam Abo Elnaga

Senior people and systems analyst at B_labs & Mylo

Has improved HR process efficiency through intuitive workflows and responsive support

There is something that could be improved in Workday, specifically in the time tracking module. While I am not working on Workday now, I was a regional HRIS working for Egypt, Malta, India, and China. I mention these countries to relate to high population countries and companies. In our company, we use assigned work schedules for our teams. Because we work with the time tracking module, we need to assign shifts. In the manufacturing industry, we might need to change shifts every day or week. Manufacturing teams are huge, approximately 50 to 200 people in one team. If this team has one leader, the leader needs to assign a work schedule for each person individually. While there is mass upload functionality where we can load shifts for all people or specific groups, we need to select multiple people and assign them to a schedule from the interface itself. I have requested this functionality many times. When extracting business processes awaiting actions report, I can select different processes in one box, hit okay, and the report comes up. However, the same functionality does not work for work schedule assigning. If implemented, it would help many people in companies with high populations and big teams.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We used QuickBooks before Gusto; we switched because Gusto is much easier, and it also is used for payroll as an HR IT solution with multiple uses."

"I appreciated the templates that they offered for new hires and onboarding."

"I like the payroll part. We also use documents and forms whenever we hire, such as a new hire form for each state, and we like that as well."

"I think the most value I have gotten from Gusto has been the interface, as it's very simple to use and it's very easy to understand."

"Gusto is a really good payroll solution for small businesses."

"It's actually a cloud-native solution and based on the community for development, with a very good open architecture that is able to interconnect with other systems, and it is very stable and very fast in terms of response."

"We use this solution to manage financials, payroll and recruiting."

"The software is easy to learn and use. When compared to SAP HR and SAP HCM, the tool is easy to access and understand. We have a hierarchy and structural connectivity in Workday. There is a certification for the solution and when we do it, we become the certified partners of the company"

"The solution is easy to use and provides great flexibility and security."

"Workday's best features are planning and finance."

"It's actually a cloud-native solution and based on the community for development. It is a very good open architecture and able to interconnect with other systems. And it is very stable and very fast in terms of response."

"It's a fully consolidated system. All the transactions and configuration are co-located in one fully in-memory system, so there is no need to go to different data sources (multiple DBs) to pull data; it’s all in one place."

"The business process framework is excellent."

More Workday pros

Cons

"My experience with Gusto's customer support sometimes shows they're not responsive, and they have definitely made mistakes in the past."

"Their enrollment e-signature, enrollment forms, and other documents need a lot of work. Once we fill in the information, we cannot go back and change any of that. It's a time-taking process. If there is any mistake in the document and if we need to go and change a specific field in the form, it's not possible. We have to redo the entire form."

"Their enrollment e-signature, enrollment forms, and other documents need a lot of work."

"In the beginning, their support was top-notch. And then around the beginning of 2022, and end of 2021, their support tanked. We used to get responses in the beginning within one to two business days, and towards the end, we were getting responses in one to two business weeks."

"The integration is not so good."

"The user interface can be enhanced."

"The dashboard is fine, but the dashboarding and other aspects could be improved."

"The navigation of Workday is good but could be better."

"The solution can be improved by speeding up the load time when pulling up information."

"The most important thing is to be able to do your own reporting, which it can't do. We rely so much on our consultant to customize reports for us."

"The finance module of this solution is not great and needs improvement."

"For time management, it does not have a calendar generator. For example, if you want to have a shift calendar for an entire year, you need to push the entire year's calendar into the system instead of being able to generate it using a time management pattern."

"They could provide a web chatbot feature in the dashboard for Workday."

More Workday cons

Pricing and Cost Advice

Information not available

"I would rate the solution’s pricing a six out of ten."

"With a bigger budget, I would recommend SAP."

"It has an annual subscription rate, but I'm not sure how it will work."

"You have the license fee per module, and then you have a kind of annual training fee, which is a kind of add-on. I wouldn't say it is exhaustive; it is minor. Licensing is pretty transparent for most of the part."

"It's very, very expensive."

"Its price is pretty high. It is more expensive than what is offered by other competitors in the market."

"The solution is flexible in terms of pricing."

"It is on a yearly basis."

More Workday pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Benefits Administration solutions are best for your needs.

See recommendations

893,221 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Manufacturing Company

10%

Financial Services Firm

University

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	6
Large Enterprise	42

Questions from the Community

What needs improvement with Gusto?

I wish Gusto's customer support was better for improvements. My experience with Gusto's customer support sometimes shows they're not responsive, and they have definitely made mistakes in the past.

What advice do you have for others considering Gusto?

What is your primary use case for Gusto?

Our main use case for Gusto is for payroll, and we pay our US employees through it. Gusto helps with our payroll process because we use it for tax filings and benefits.

What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?

Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...

How easy is to maintain Workday, Oracle Cloud, and SuccessFactors?

I implemented Workday in 2024 and without having previous Workday experience, it was very challenging. I spent most of 2025 putting out fires and cleaning up the business processes that came with l...

What do you like most about Workday?

I like its UI and UX. When we were using Oracle or SAP, the UI/UX wasn't very user-friendly for the employees.

Lattice Performance vs Gusto

Comparisons

isolved vs Gusto

Compared 12% of the time

UKG vs Gusto

Compared 11% of the time

Namely vs Gusto

Compared 9% of the time

Compared 9% of the time

SAP SuccessFactors vs Gusto

Compared 8% of the time

More Gusto Competitors

SAP SuccessFactors vs Workday

Compared 21% of the time

UKG vs Workday

Compared 8% of the time

Oracle HCM Cloud vs Workday

Compared 7% of the time

SAP HCM vs Workday

Compared 6% of the time

Dayforce HCM vs Workday

Compared 4% of the time

More Workday Competitors

Product Reports

Benefits Administration

Download Gusto product report

Download Workday product report

Also Known As

ZenPayroll

No data available

Overview

Gusto offers comprehensive payroll, benefits, and HR tools designed to simplify business operations for small to medium-sized enterprises. Known for its intuitive platform, Gusto facilitates the seamless management of crucial business functions.

Gusto provides a streamlined platform enabling employers to handle critical HR tasks effectively. It incorporates payroll processing, benefits management, and HR services into a unified interface, making it a valuable asset for businesses looking to optimize workforce administration. Its ease of use is frequently highlighted in reviews, with many users appreciating the reduction in administrative burden. Gusto supports businesses by automating intricate processes, reducing errors, and providing insights through smart reports. With a focus on efficiency and simplicity, Gusto addresses key business administration needs, aiding in maintaining compliance and boosting productivity.

What are Gusto's Most Important Features?

Payroll Processing: Automates pay runs, including taxes, filings, and reporting.
Benefits Management: Easy management of health, dental, and vision insurance plans.
HR Tools: Offers onboarding, time tracking, and organizational insights.
Gusto Wallet: Employee financial tools enhancing payroll experience.

What Benefits or ROI Should Users Look For?

Time Savings: Simplifies and accelerates payroll and benefits tasks.
Cost Efficiency: Reduces overhead through automation and online tools.
Compliance Assurance: Provides updates and guidance on regulatory adherence.
Employee Satisfaction: Facilitates better benefits and payroll management leading to higher morale.

In industries such as tech startups and boutique firms, Gusto's implementation streamlines HR requirements, supporting agile business models. Many have found that it integrates seamlessly, allowing them to focus on core objectives without being bogged down by administrative complexities. Service-oriented and creative industries particularly benefit from its flexible and user-friendly approach, offering the needed adaptability in dynamic environments.

Gusto

Workday provides a cloud-based platform offering robust human capital management features, emphasizing security, user-friendliness, and operational efficiency through workflow automation.

Workday is utilized by organizations for human capital management, supporting everything from employee recruitment to retirement, payroll processing, and performance tracking. It centralizes HR operations to increase efficiency and manage employee data effectively. Its business process framework allows for drag-and-drop functionality, which along with real-time reporting, enriches the user experience. Workday's modules cover talent, compensation, benefits, and learning, enhancing the workforce management approach. Though integration with external systems can be complex, its usability and flexible configuration support adaptability. Users seek enhancements in customization, reporting, interface usability, and speed, particularly in financial, timekeeping, and payroll modules. Expanding automation, API connectors, language support, and introducing country and industry-specific modules would significantly boost its capabilities. Pricing remains a concern among users.

What are Workday's most important features?

Security: Ensures data protection with robust measures.
User-Friendliness: Intuitive design for ease of use.
Centralized Data Management: Consolidates employee information in one platform.
Real-Time Reporting: Delivers up-to-the-minute insights for decision-making.
Workflow Automation: Streamlines processes to reduce manual tasks.

What benefits should be evaluated when considering Workday?

Operational Efficiency: Automation streamlines HR processes and reduces redundancies.
Enhanced Usability: Integrated modules improve user interaction and efficiency.
Scalability: Adaptable configurations meet diverse business requirements.
Integration Capabilities: Connections with other systems bolster functionality.

Workday is implemented in a range of industries, including finance, healthcare, and technology, offering specialized HR management solutions tailored to each sector's unique requirements. These implementations improve workforce management and align HR strategies with organizational goals, showcasing its adaptability across different business landscapes.

Sample Customers

Farmgirl Flowers, Bevel, Pooch Pals, ALL MAVEN

AAA, Allied Global, Avago Technologies Limited, Aviva, Cardinal Health, CareFusion, Chiquita Brands International, Equifax, Flextronics, HP, Life Time Fitness, McKee Foods, MGM Resorts International, Sanofi, ServiceSource International, Symantec, TripAdvisor, Yahoo!

Gusto vs. Workday