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Hyland OnBase vs Pillir comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hyland OnBase
Ranking in Low-Code Development Platforms
16th
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
19
Ranking in other categories
Business Process Management (BPM) (13th), Enterprise Content Management (5th)
Pillir
Ranking in Low-Code Development Platforms
33rd
Average Rating
10.0
Reviews Sentiment
8.3
Number of Reviews
2
Ranking in other categories
Rapid Application Development Software (36th)
 

Mindshare comparison

As of November 2026, in the Low-Code Development Platforms category, the mindshare of Hyland OnBase is 1.6%, down from 2.0% compared to the previous year. The mindshare of Pillir is 1.3%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Low-Code Development Platforms Mindshare Distribution
ProductMindshare (%)
Hyland OnBase1.6%
Pillir1.3%
Other97.1%
Low-Code Development Platforms
 

Featured Reviews

Joao Santiago - PeerSpot reviewer
Analista at a consultancy with 201-500 employees
Digital workflows have transformed meeting minutes and document tracking across departments
There are some particular aspects of Hyland OnBase, such as layouts or some modules that have just been built, that are not designed with the end user in mind. That's something they need to improve. However, even if it's not adequate for the end user, you can still take that and, with custom development, use those modules and APIs in a user-friendly way. They need to improve the interface and usability of Unity and think more about usability. In terms of tool usability, sometimes there are too many clicks to perform an action, which, if you developed it yourself, you could do in two clicks, whereas within Unity you need four or five clicks to do the same process.
it_user130401 - PeerSpot reviewer
Application Developer Manager at a tech company with 10,001+ employees
Helpful dashboard, supports offline capabilities for SAP, professional support, and a simple pricing model
I believe that this is the only product in the market that truly supports offline capabilities in an SAP environment. We have people going through all of their shifts without connectivity, yet it automatically later synchronizes well with SAP, without creating extra documents or anything like that. The ability to take ABAP code and automatically convert it to a mobile app and then adjust it to our needs is something that I haven't seen in any other low-code solution on the market, and it has been life-changing for us. I love how easy it is to manage the design of the process using drag and drop. I know they are working to make the developer experience even better, and I'm very excited about it. The modernizer element that converts existing ABAP business logic to the cloud-native mobile-friendly solution is a very powerful tool that I haven't seen in the market.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution is easy to implement and easy to use as long as you know what your business requirement are or the specifications are straightforward."
"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."
"Hyland OnBase is a powerful enterprise management platform that is scalable, flexible, and secure in storing, retrieving, and making workflow automations."
"The product's initial setup phase is not difficult."
"Role-Based Access Control (RBAC) allowed us to enforce strict data privacy requirements like LGPD by ensuring users could only access authorized records based on their role, while making user onboarding and permission management much faster and more reliable."
"I like the flexibility and its modular nature that allows us to create solutions that meet our business needs."
"The AI integration in recent releases of Hyland OnBase allows for better analysis and is a standout feature."
"Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality."
"Since you only pay for active users, and since it gives you an immediate improvement in efficiencies, the ROI is very quick."
"The ability to take ABAP code and automatically convert it to a mobile app and then adjust it to our needs is something that I haven't seen in any other low-code solution on the market, and it has been life-changing for us."
"I love how they took the MIT Scratch concept and implemented it into the in-app backend. It makes the app creation so much more intuitive and easy to use."
"I believe that this is the only product in the market that truly supports offline capabilities in an SAP environment."
 

Cons

"Hyland OnBase can be improved because Report Services is an additional license and should be included with the base product."
"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."
"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."
"As the system grows in terms of number of modules, features, and functionality, options can be confusing and they can conflict with other options that you enable."
"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."
"The application could potentially be more open-source, allowing integration with more solutions."
"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."
"Hyland OnBase could be improved in terms of service support response time."
"The modernizer element should convert a higher percentage of the ABAP code, moving it from approximately 75%, closer to 100%."
"While we're not in a place of letting LOB analysts build apps, at some point, we may want to give them a bit more freedom - as long as we can limit their ability to harm the ERP data. I would like to see more tools pertaining to this area."
 

Pricing and Cost Advice

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"The tool's price is high."
"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."
"The solution costs around $6,000 per month."
"OnBase is reasonably priced."
"It is straightforward consumption based on the number of end-users."
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Top Industries

By visitors reading reviews
Healthcare Company
9%
Government
9%
Financial Services Firm
9%
Manufacturing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise16
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Hyland OnBase?
My experience with pricing, setup cost, and licensing is that it is very cost-effective and affordable.
What needs improvement with Hyland OnBase?
More training videos, if they are more findable, would improve documentation and training documentations from Hyland's side, because there is a lack of documentation and training materials from Hyl...
What is your primary use case for Hyland OnBase?
As a business analyst, while working on a recent project, I used Hyland OnBase as an enterprise-like document management tool. It was used for storing, organizing, and retrieving invoices regarding...
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Comparisons

 

Also Known As

OnBase
appsFreedom
 

Overview

 

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital
Dole packaed food, Par Pacific, Brown Forman (Jack Daniels and other brands), Mobile Mini, Nabors
Find out what your peers are saying about Hyland OnBase vs. Pillir and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.