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Hyland OnBase vs QuickBase comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.7
Hyland OnBase enhances efficiency, accuracy, and security, offering savings, reduced errors, and improved workflows, especially for insurance companies.
Sentiment score
7.1
QuickBase boosts efficiency, productivity, and ROI by reducing manual processes and enhancing automation, with significant financial benefits reported.
I have seen a return on investment with Hyland OnBase because it provides a very reliable ECM platform for my organization, helps to remove the dependency on paper files and file folders, saves real estate costs, and facilitates the ability to work from anywhere.
Senior Software Engineer at Infosys
There's also prevention of financial loss because I have some workflows designed specifically to validate certain processes, and in the past a lot of money was lost because calculations were done incorrectly.
Analista at a consultancy with 201-500 employees
Automation processes that used to take four or three weeks now only require days, and users can be easily trained to implement their own processes.
Process Analyst at a consultancy with 51-200 employees
The ROI is huge; our company saved over 3.8 million in one year alone based on developments that year in QuickBase that saved time for many teams.
Data Entry Specialist at Pfizer
I have seen a return on investment, as I have seen a reduction in duplication of information and workflows, and unification of siloed systems.
Software Test Engineer at Roche
I have seen a return on investment with QuickBase, with both time saved and an increase in productivity.
Director at a healthcare company with 10,001+ employees
 

Customer Service

Sentiment score
5.6
Hyland OnBase provides professional 24/7 support, often praised despite complex processes or premium fees required for premium options.
Sentiment score
7.6
QuickBase's customer service is responsive and effective, though some users desire more interactive support and weekend availability.
Our vendor relationship facilitated integration with our system and offered additional service beyond the Hyland OnBase product.
Program Manager at a financial services firm with 11-50 employees
Whenever I proved it was an issue on their side, they always followed up quickly and professionally and always resolved the problems.
Analista at a consultancy with 201-500 employees
Customer support largely falls on us, as many aspects must be handled directly with Hyland.
Process Analyst at a consultancy with 51-200 employees
Technical support is really good, and I would rate it a nine out of ten.
Associate principal engineer at a tech vendor with 5,001-10,000 employees
The customer support of QuickBase is very proactive and responsive 24/7.
Software Test Engineer at Roche
 

Scalability Issues

Sentiment score
6.4
Hyland OnBase is scalable and adaptable, supporting growth in users and documents, with cloud services easing manageability and costs.
Sentiment score
7.6
QuickBase is scalable and modular, allowing seamless growth for organizations despite initial data structuring challenges.
Transitioning to cloud-based services may reduce these costs in the future.
Product owner at a computer software company with 10,001+ employees
Hyland OnBase's scalability is one of its most significant strengths.
Process Analyst at a consultancy with 51-200 employees
In the cloud it's easier to handle; you work with pods and other infrastructure elements.
Analista at a consultancy with 201-500 employees
Quick Base has high potential to scale.
Associate principal engineer at a tech vendor with 5,001-10,000 employees
We are able to save time, especially because of the automation of tasks that are time-wasting or time-consuming and very tiresome.
Software Test Engineer at Roche
QuickBase's scalability is impressive; it is easily scalable from a few users to a few hundred or a few thousand users.
Head of Quality & Supply-Chain at a manufacturing company with 11-50 employees
 

Stability Issues

Sentiment score
8.0
Hyland OnBase is highly stable, with users praising its reliability, minimal downtime, and excellent scalability, security, and data protection.
Sentiment score
7.8
QuickBase is stable with minimal downtime, reliable support, and performs well despite occasional traffic-related issues.
Since then they've improved a lot, and now it's very stable.
Analista at a consultancy with 201-500 employees
Hyland OnBase was a stable solution that worked effectively for us.
Program Manager at a financial services firm with 11-50 employees
 

Room For Improvement

Hyland OnBase needs enhanced dashboards, AI integration, user-friendly interface, flexible pricing, improved support, OCR, and simplified processes.
QuickBase requires improvements in training, customization, interface modernization, data management, cost management, and multilingual and mobile support.
The application could potentially be more open-source, allowing integration with more solutions.
Program Manager at a financial services firm with 11-50 employees
Hyland is working on a new platform (HXP) to integrate features from all products, addressing some concerns.
Product owner at a computer software company with 10,001+ employees
If AI could be used more at an enterprise level, since we are purchasing at an enterprise level for the subscription of Hyland OnBase, I would say if those AI informations would stay within the enterprise and not go outside of our enterprise boundaries, it would be secure and maintain our privacy.
Business Analyst at a tech vendor with 10,001+ employees
It can be difficult to navigate, and ideally, it should be simplified to facilitate use by anyone, not just certified individuals.
Associate principal engineer at a tech vendor with 5,001-10,000 employees
QuickBase can be improved, as some high-level integration can be tricky to develop without advanced understanding of the APIs and other functions.
Software Test Engineer at Roche
The cost can be a bit prohibitive, especially for small organizations to be able to use this tool.
Data Entry Specialist at Pfizer
 

Setup Cost

Hyland OnBase's complex pricing is costly, especially in Latin America, with varied monthly licensing averaging $4,500-$5,000.
QuickBase offers competitive per-user pricing with extensive features, making it a valuable investment for many enterprises.
We also paid for workflow licenses, which allowed up to 250 concurrent users.
Program Manager at a financial services firm with 11-50 employees
I find pricing to be on the higher side due to its monolithic architecture.
Product owner at a computer software company with 10,001+ employees
My experience with pricing, setup cost, and licensing is that it is very cost-effective and affordable.
Senior Software Engineer at Infosys
Pricing could be cheaper.
Associate principal engineer at a tech vendor with 5,001-10,000 employees
My experience with pricing, setup cost, and licensing is that the price is a bit expensive, especially when comparing QuickBase with its competitors.
Software Test Engineer at Roche
 

Valuable Features

Hyland OnBase enhances document management with secure storage, AI capabilities, workflow automation, and flexible integration for business efficiency.
QuickBase excels in customizability, seamless integration, and user-friendly automation, enhancing collaboration and efficiency without requiring technical expertise.
It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them.
Program Manager at a financial services firm with 11-50 employees
The workflow engine has made the biggest difference for me because it is excellent for automating approval processes.
Senior Software Engineer at Infosys
Hyland OnBase has impacted my organization positively by faster document retrieval, intuitive setup, reduced manual processing, and comes with security.
Business Analyst at a tech vendor with 10,001+ employees
The dashboards and workflow management help my team significantly, as they have a drag-and-drop interface and prebuilt templates, which play a pivotal role in creating custom applications.
Software Test Engineer at Roche
The ROI is huge; our company saved over 3.8 million in one year alone based on developments that year in QuickBase that saved time for many teams.
Data Entry Specialist at Pfizer
QuickBase has allowed me to expand my workflows and tools to other markets to help compliance and to help other less sophisticated business users be able to do standardized and repeatable processes with much less error.
Lead & Initiatives Director, Strategic Projects at a insurance company with 10,001+ employees
 

Categories and Ranking

Hyland OnBase
Ranking in Low-Code Development Platforms
16th
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
19
Ranking in other categories
Business Process Management (BPM) (13th), Enterprise Content Management (5th)
QuickBase
Ranking in Low-Code Development Platforms
12th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
81
Ranking in other categories
Rapid Application Development Software (13th), Employee Time Tracking Software (1st)
 

Mindshare comparison

As of November 2026, in the Low-Code Development Platforms category, the mindshare of Hyland OnBase is 1.6%, down from 2.0% compared to the previous year. The mindshare of QuickBase is 2.3%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Low-Code Development Platforms Mindshare Distribution
ProductMindshare (%)
QuickBase2.3%
Hyland OnBase1.6%
Other96.1%
Low-Code Development Platforms
 

Featured Reviews

Joao Santiago - PeerSpot reviewer
Analista at a consultancy with 201-500 employees
Digital workflows have transformed meeting minutes and document tracking across departments
There are some particular aspects of Hyland OnBase, such as layouts or some modules that have just been built, that are not designed with the end user in mind. That's something they need to improve. However, even if it's not adequate for the end user, you can still take that and, with custom development, use those modules and APIs in a user-friendly way. They need to improve the interface and usability of Unity and think more about usability. In terms of tool usability, sometimes there are too many clicks to perform an action, which, if you developed it yourself, you could do in two clicks, whereas within Unity you need four or five clicks to do the same process.
Morgan Victor - PeerSpot reviewer
Software Test Engineer at Roche
Automation has transformed project and inventory workflows and improves revenue forecasting
The best features QuickBase offers include being a no-code software, meaning it is very easy to use even for new users. It also provides life cycle management, workflow management, and dashboards. The dashboards and workflow management help my team significantly, as they have a drag-and-drop interface and prebuilt templates, which play a pivotal role in creating custom applications. Those features also help provide the ability to manage the entire application life cycle with QuickBase easily. Integration has been very seamless with our overall IT stack. The user interface is very user-friendly and intuitive, which makes it very easy to use, together with the no-code aspect. Any kind of personnel can use this tool easily.
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Top Industries

By visitors reading reviews
Healthcare Company
9%
Government
9%
Financial Services Firm
9%
Manufacturing Company
7%
Construction Company
15%
Manufacturing Company
13%
Outsourcing Company
13%
Financial Services Firm
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise16
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise14
Large Enterprise28
 

Questions from the Community

What is your experience regarding pricing and costs for Hyland OnBase?
My experience with pricing, setup cost, and licensing is that it is very cost-effective and affordable.
What needs improvement with Hyland OnBase?
More training videos, if they are more findable, would improve documentation and training documentations from Hyland's side, because there is a lack of documentation and training materials from Hyl...
What is your primary use case for Hyland OnBase?
As a business analyst, while working on a recent project, I used Hyland OnBase as an enterprise-like document management tool. It was used for storing, organizing, and retrieving invoices regarding...
What is your experience regarding pricing and costs for QuickBase?
I did not have any involvement with pricing, setup cost, or licensing.
What needs improvement with QuickBase?
The table size limits are small for really large apps. While I agree that there needs to be a cap on the size, it would be nice to adjust it up when needed. Also, the cost can be a bit prohibitive,...
What is your primary use case for QuickBase?
Our organization uses QuickBase for project management, production, fieldwork tracking, training, training tracking, travel tracking, and more. The platform allows us to standardize workflows acros...
 

Comparisons

 

Also Known As

OnBase
Quick Base, TSheets
 

Overview

 

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital
Procter & Gamble, Tesla, Norwegian Cruise Line, Google, Metso, Agero, Kayak, PTC, Patra Corp, TomTom, Southwest Airlines, FedEx Office
Find out what your peers are saying about Hyland OnBase vs. QuickBase and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.