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IBM Blueworks Live vs iGrafx Process360 Live Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Blueworks Live
Ranking in Business Process Design
12th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
22
Ranking in other categories
No ranking in other categories
iGrafx Process360 Live Plat...
Ranking in Business Process Design
19th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Business Process Management (BPM) (32nd), Process Mining (16th)
 

Mindshare comparison

As of September 2026, in the Business Process Design category, the mindshare of IBM Blueworks Live is 2.8%, down from 3.4% compared to the previous year. The mindshare of iGrafx Process360 Live Platform is 2.9%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Mindshare Distribution
ProductMindshare (%)
IBM Blueworks Live2.8%
iGrafx Process360 Live Platform2.9%
Other94.3%
Business Process Design
 

Featured Reviews

Ateeq Rehman - PeerSpot reviewer
Unit Head System Implementor at Allied Bank Limited
Has supported automation efforts while limited use suggests need for wider implementation
We use an on-premises solution, and being a financial institution regulated by a governance body, most of our solutions are on-premises. Most scenarios involve use cases where human intervention is needed, and we take these use cases from human resources to automated processes. I do not use the process mapping feature in IBM Blueworks Live much since my involvement is to grasp the requirement. I generally use it on a high level. At the moment, IBM Blueworks Live is for preliminary documents only. I have not used the analytics feature in IBM Blueworks Live because I have not had the opportunity to explore it, as my usage is at a preliminary or basic level. I am satisfied with document and process automation overall, and it is a very good tool. I do not see many areas for improvement for IBM Blueworks Live because I do not see it in detail since it is a cloud-based solution. I am satisfied with integration in IBM Blueworks Live since it is primarily a different architecture, and the cloud approach is definitely far different from on-premises mechanisms, so there is generally no connectivity and no collaboration. The procurement for IBM Blueworks Live is not handled by me, so I did not buy it directly from IBM or through a marketplace. I believe IBM Blueworks Live might be on a hybrid cloud, but since I have not utilized it that way, I cannot comment. I rate the overall solution as a seven out of ten.
MR
Solution Consultant at a healthcare company with 51-200 employees
Provides documentation, process mining, simulation, and automation capabilities
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a stable solution since there has not been any downtime. Everything loads fast."
"It has the ability to document in different formats. It is not tied to a specific model. You can look at it from different angles and see the intuitive nature of it. It always generates a valid diagram. You cannot create something that is not BPMN compliant."
"We are you using the product as a process mapping tool and as part of a larger process improvement project; we use it with IBM BPM and IBM ODM, and we get an automated workflow solution for our customers, an improved workflow automation."
"The solution is stable. All the refreshes run very well."
"IBM Blueworks Live helps improve operational efficiency, especially where requirements are uncertain and clarity is needed, as it helps determine and provide visibility to clients and enables an easy shift to the design phase."
"The scalability is good."
"You can use if from your mobile device or you can be on the desktop. It doesn't matter. You are always connected. It is cloud-based, so you don't have to install anything."
"IBM Blueworks Live is cloud-based and provides easy access to all your processes in one place."
"Overall, the solution is very useful and has good features."
"Provides a valuable BPMN feature."
"Simulation is most valuable."
"One of the biggest plus points of the product stems from the fact that I have never seen any glitches in it."
"If you need software to help you easily design processes, make simulations, build value stream mappings, which has some LEAN features, and DMAIC support, I strongly encourage you to go forward and buy iGrafx."
"It is one of the top-tier solutions that are available."
"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."
"The solution's most beneficial feature is the 360 approach, where documentation, process mining, simulation, and automation capabilities are in one solution."
 

Cons

"Spaces are not well organized; space controls are lacking."
"We haven't yet been able to dabble in case management with Blueworks Live, as it is not yet offered with the product."
"The initial setup is neither straightforward nor complex however you do need to know what you are doing."
"The APIs are great, except the normal business user doesn't know how to create APIs. So it's hard because IBM comes to us as the business users and tell us to create reporting with APIs, except we don't know that, so we have to turn around and flip it to our IT people."
"I think the spaces could be improved, it's not well organized so it's really convoluted."
"The solution is a very basic discovery product so it doesn't have that much modeling capability. This can be improved."
"Since you require a license per user to access the information it would be nice to have the ability to print the information out in large font for review."
"I would prefer an on-premises solution for IBM Blueworks Live, and this could be a recommendation."
"If customers want to change the color or the logo, they have to go through every page to verify everything is right."
"It can be more user-friendly."
"I used the single license product. The entire suite can manage complex organizations, linking it with ERP, but it is not so easy to link it to a new ERP."
"It would be nice to have a Spanish user interface available to us."
"This is a tool that covers the low end (e.g. Visio) to high end (e.g. Aris), although it's much less user friendly."
"One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities."
"If the price of the solution was more competitive, it would have made things easier for our company to extend the usage."
"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
 

Pricing and Cost Advice

"They have a free subscription model that gives a lot of power to the users."
"There are editor licenses that are around 50 euros per month, and contributor licenses that are around 30 euros per month."
"The solution is very, very cost-effective."
"Price wise, IBM Blueworks Live is in the middle range, and I would give it a five out of ten."
"We are seeing ROI from this solution. The solution has saved us time."
"Making it less expensive would be good."
"The solution is not very expensive."
"Based on the licenses purchased, from a footprint perspective, you can have as many people as you want. You have multiple different categories of licenses to keep the cost low."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"I have heard that the solution's pricing is very competitive."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
9%
Manufacturing Company
8%
Government
6%
Financial Services Firm
13%
Construction Company
11%
Comms Service Provider
10%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise19
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for IBM Blueworks Live?
I do not have exposure to IBM Blueworks Live pricing since this is managed by other personnel who handle the financial aspects of licenses.
What needs improvement with IBM Blueworks Live?
I do not use Security Identity Governance and Intelligence, as it is not implemented here. I would prefer an on-premises solution for IBM Blueworks Live, and this could be a recommendation. Regardi...
What is your primary use case for IBM Blueworks Live?
IBM Blueworks Live and security management are my primary products within the IBM suite. I particularly work on automation-related items, so most of my automation work lies with IBM, and I oversee ...
What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
What is your primary use case for iGrafx?
The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...
 

Also Known As

IBM Lombardi Blueprint
No data available
 

Overview

 

Sample Customers

Cloudsoft Corp. Ltd., Bayer, S¾SS, Essex County Council
Multinational Bank
Find out what your peers are saying about IBM Blueworks Live vs. iGrafx Process360 Live Platform and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.