IBM Blueworks Live vs iGrafx Process360 Live Platform comparison

IBM and iGrafx are both solutions in the Business Process Design category. IBM is ranked #12 with an average rating of 7.3, while iGrafx is ranked #17 with an average rating of 8.0. IBM holds a 3.2% mindshare in BPD, compared to iGrafx’s 2.3% mindshare. Additionally, 91% of IBM users are willing to recommend the solution, compared to 91% of iGrafx users who would recommend it.

IBM Blueworks Live

Read 22 IBM Blueworks Live reviews

2,247 Views
1,977 Comparison Views

91% willing to recommend

iGrafx Process360 Live Plat...

Read 17 iGrafx Process360 Live Platform reviews

1,828 Views
969 Comparison Views

91% willing to recommend

IBM Blueworks Live

iGrafx Process360 Live Plat...

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 3, 2024

iGrafx Process360 Live Platform and IBM Blueworks Live compete in the realm of process management and improvement platforms. iGrafx has the upper hand in detailed analysis capabilities, while IBM Blueworks Live offers superior collaboration features, making it ideal for teams needing efficient, real-time communication.

Features: iGrafx Process360 Live Platform provides advanced process modeling, simulation, and performance analytics. IBM Blueworks Live emphasizes ease of collaboration with cloud-based workflows and process mapping, allowing real-time sharing and editing.

Room for Improvement: iGrafx could improve by enhancing collaboration features, simplifying user experience, and reducing complexity in integrating with other systems. IBM Blueworks Live may benefit from expanding its analytics capabilities, increasing customization options, and offering more detailed process analysis tools.

Ease of Deployment and Customer Service: iGrafx offers a flexible deployment model to meet complex integration needs with robust support. IBM Blueworks Live simplifies the setup process with its cloud-based deployment, promoting faster adoption and providing efficient and responsive customer service.

Pricing and ROI: iGrafx Process360 Live is often seen as an investment for comprehensive process management, focusing on ROI through its detailed analytics and optimization tools. IBM Blueworks Live is a cost-effective solution with excellent ROI for teams prioritizing efficiency and simplicity, offering immediate collaboration benefits.

To learn more, read our detailed IBM Blueworks Live vs. iGrafx Process360 Live Platform Report (Updated: February 2026).

Buyer's Guide

IBM Blueworks Live vs. iGrafx Process360 Live Platform

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Blueworks Live

Ranking in Business Process Design

12th

Average Rating

8.0

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

iGrafx Process360 Live Plat...

Ranking in Business Process Design

17th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Process Management (BPM) (20th), Process Mining (9th)

Mindshare comparison

As of February 2026, in the Business Process Design category, the mindshare of IBM Blueworks Live is 3.2%, down from 3.6% compared to the previous year. The mindshare of iGrafx Process360 Live Platform is 2.3%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Design Market Share Distribution
Product	Market Share (%)
IBM Blueworks Live	3.2%
iGrafx Process360 Live Platform	2.3%
Other	94.5%

Business Process Design

Featured Reviews

Nupur Wadhwa

Consultant 2 at Protiviti

Enables efficient process mapping but requires improvement in maintaining server stability

The pricing of the solution can be quite expensive when compared to competitors, though IBM Blueworks Live stands out from a technical standpoint. IBM Blueworks Live provides clear ROI as it saves both time and money. I have successfully imported Visio flowcharts into both IBM Blueworks Live and ARIS. Both tools handled the imports successfully, though some manual intervention was required because Visio is quite a basic tool. Importing flowcharts into advanced tools such as ARIS and IBM Blueworks Live requires some manual effort. The primary advantage is the ease of use. I have not encountered any features in other tools that I couldn't find in ARIS. This is a major factor because I don't have to switch between tools to find specific features. Using ARIS for the past three years has built confidence and trust in the tool.

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Martin Rohde

Solution Consultant at a healthcare company with 51-200 employees

Provides documentation, process mining, simulation, and automation capabilities

If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is easy to operate. Also, there is an automatic mode to make the business flow. You don't have to put any lines or arrows in a decision point in IBM Blueworks Live; it's very automatic."

"It enables decisions based upon processes that we do model, and ultimately move forward with."

"IBM Blueworks Live is cloud-based and provides easy access to all your processes in one place."

"The licenses are transferrable between different users."

"I like the two-tiered approach, that is, discover and then drill down to the main steps. You can right click and attach risk, policies, and much more. It is a user-friendly solution."

"This solution is good at utilizing standards rules for connectivity."

"IBM Blueworks Live provides clear ROI as it saves both time and money."

"Valuable features include real-time modeling and design work, the ability to perform workshops with clients in real-time with the tool, and getting instant output."

More IBM Blueworks Live pros

"One of the biggest plus points of the product stems from the fact that I have never seen any glitches in it."

"This product fulfills ninety percent of our needs, and we're happy as users of it."

"The solution's most beneficial feature is the 360 approach, where documentation, process mining, simulation, and automation capabilities are in one solution."

"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."

"The solution is very stable."

"It has simplified compliance with regulations and company standards."

"Simulation is most valuable."

"Finding the right symbol and creating links, horizontal and vertical are the features I use."

More iGrafx Process360 Live Platform pros

Cons

"The initial setup is neither straightforward nor complex however you do need to know what you are doing."

"Sometimes, the tool is automatic, which can complicate it, but once you're accustomed to manipulating it, you can use it very effectively."

"We'd also like to see it be Six Sigma or Lean compatible, a lot of people have asked about that."

"The objects that the solution creates are not unique."

"Spaces are not well organized; space controls are lacking."

"There should be an option to import from and export to Microsoft Visio. Being able to move files back and forth between Blueworks Live and Visio would be good."

"The ability to create a very structured rule. With the capability that we have right now, Blueworks Live is more process focused. We should be able to enhance it to include a lot more of decisions as well."

"The user interface is quite easy at first but process analysts soon run into roadblocks of limited functionality, which is disappointing."

More IBM Blueworks Live cons

"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."

"It can be more user-friendly."

"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."

"If customers want to change the color or the logo, they have to go through every page to verify everything is right."

"It would be nice to have a Spanish user interface available to us."

"I would love to see a template and shapes for customer journey mapping."

"With iGrafx, the implementation and the licensing were pretty complex."

"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."

More iGrafx Process360 Live Platform cons

Pricing and Cost Advice

"We are seeing ROI from this solution. The solution has saved us time."

"Making it less expensive would be good."

"Price wise, IBM Blueworks Live is in the middle range, and I would give it a five out of ten."

"There are editor licenses that are around 50 euros per month, and contributor licenses that are around 30 euros per month."

"The solution is not very expensive."

"The solution is very, very cost-effective."

"They have a free subscription model that gives a lot of power to the users."

"Based on the licenses purchased, from a footprint perspective, you can have as many people as you want. You have multiple different categories of licenses to keep the cost low."

"I have heard that the solution's pricing is very competitive."

"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."

"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."

"My company is trying to replace iGrafx because the license is a little bit expensive."

"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."

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Top Industries

By visitors reading reviews

Financial Services Firm

18%

Manufacturing Company

10%

Computer Software Company

Government

Financial Services Firm

15%

Computer Software Company

Manufacturing Company

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	18

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	5
Large Enterprise	7

Questions from the Community

What do you like most about IBM Blueworks Live?

The solution is easy to operate. Also, there is an automatic mode to make the business flow. You don't have to put any lines or arrows in a decision point in IBM Blueworks Live; it's very automatic.

See all answers

What is your experience regarding pricing and costs for IBM Blueworks Live?

I do not have exposure to IBM Blueworks Live pricing since this is managed by other personnel who handle the financial aspects of licenses.

See all answers

What needs improvement with IBM Blueworks Live?

I do not use Security Identity Governance and Intelligence, as it is not implemented here. I would prefer an on-premises solution for IBM Blueworks Live, and this could be a recommendation. Regardi...

See all answers

What is your experience regarding pricing and costs for iGrafx?

I have heard that the solution's pricing is very competitive.

See all answers

What needs improvement with iGrafx?

See all answers

What is your primary use case for iGrafx?

The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...

See all answers

Comparisons

Visio vs IBM Blueworks Live

Compared 19% of the time

SAP Signavio Process Manager vs IBM Blueworks Live

Compared 17% of the time

ARIS Cloud vs IBM Blueworks Live

Compared 10% of the time

Lucidchart vs IBM Blueworks Live

Compared 9% of the time

erwin Data Modeler vs IBM Blueworks Live

Compared 2% of the time

More IBM Blueworks Live Competitors

ARIS BPA vs iGrafx Process360 Live Platform

Compared 10% of the time

MEGA HOPEX vs iGrafx Process360 Live Platform

Compared 8% of the time

SAP Signavio Process Manager vs iGrafx Process360 Live Platform

Compared 7% of the time

Visio vs iGrafx Process360 Live Platform

Compared 6% of the time

BIC Platform vs iGrafx Process360 Live Platform

Compared 6% of the time

More iGrafx Process360 Live Platform Competitors

Product Reports

Buyer's Guide

IBM Blueworks Live

January 2026

Download IBM Blueworks Live product report

Buyer's Guide

iGrafx Process360 Live Platform

January 2026

Download iGrafx Process360 Live Platform product report

Also Known As

IBM Lombardi Blueprint

No data available

Overview

IBM Blueworks Live is a cloud-based business process modeling tool that helps you discover, map and document your processes. It is easy to use, allowing you to learn and perform business process modeling in minutes.

With Blueworks Live you can:

Simplify business process modeling
Quickly build business processes in a straightforward, cloud-based interface designed for both IT and business users.

Improve process efficiency and accuracy
A central process repository eliminates version control and consistency issues by providing users real-time access to process workflows.

Enhance cross-team collaboration
A shared team workspace engages all business process owners, encouraging cross-team participation and continuous process improvement.

IBM

The iGrafx Process360 Live Platform is a comprehensive software platform tailored for organizations undergoing digital transformation. Its core functionalities include process mining, process design, simulation, predictive analytics, and AI-based automation. By leveraging these tools, businesses can gain valuable insights into their processes, streamline design and optimization efforts, and harness automation for enhanced efficiency. Whether analyzing existing processes, visually modeling workflows, simulating potential changes, or employing predictive analytics, Process360 Live facilitates a seamless journey towards process intelligence and management, pivotal for modern businesses aiming for operational excellence.

iGrafx

Sample Customers

Cloudsoft Corp. Ltd., Bayer, S¾SS, Essex County Council

Multinational Bank

Buyer's Guide

IBM Blueworks Live vs. iGrafx Process360 Live Platform

February 2026

Free Report: IBM Blueworks Live vs. iGrafx Process360 Live Platform

Find out what your peers are saying about IBM Blueworks Live vs. iGrafx Process360 Live Platform and other solutions. Updated: February 2026.

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