IBM Blueworks Live vs iGrafx Process360 Live Platform comparison

IBM Blueworks Live vs. iGrafx Process360 Live Platform

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Blueworks Live

Ranking in Business Process Design

13th

Average Rating

8.0

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

iGrafx Process360 Live Plat...

Ranking in Business Process Design

17th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Process Management (BPM) (18th), Process Mining (9th)

Mindshare comparison

As of March 2026, in the Business Process Design category, the mindshare of IBM Blueworks Live is 3.0%, down from 3.5% compared to the previous year. The mindshare of iGrafx Process360 Live Platform is 2.5%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Design Mindshare Distribution
Product	Mindshare (%)
IBM Blueworks Live	3.0%
iGrafx Process360 Live Platform	2.5%
Other	94.5%

Business Process Design

Featured Reviews

Nupur Wadhwa

Consultant 2 at Protiviti

Enables efficient process mapping but requires improvement in maintaining server stability

The pricing of the solution can be quite expensive when compared to competitors, though IBM Blueworks Live stands out from a technical standpoint. IBM Blueworks Live provides clear ROI as it saves both time and money. I have successfully imported Visio flowcharts into both IBM Blueworks Live and ARIS. Both tools handled the imports successfully, though some manual intervention was required because Visio is quite a basic tool. Importing flowcharts into advanced tools such as ARIS and IBM Blueworks Live requires some manual effort. The primary advantage is the ease of use. I have not encountered any features in other tools that I couldn't find in ARIS. This is a major factor because I don't have to switch between tools to find specific features. Using ARIS for the past three years has built confidence and trust in the tool.

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Martin Rohde

Solution Consultant at a healthcare company with 51-200 employees

Provides documentation, process mining, simulation, and automation capabilities

If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Valuable features include real-time modeling and design work, the ability to perform workshops with clients in real-time with the tool, and getting instant output."

"The licenses are transferrable between different users."

"It's very easy, very quick to create a process map. It has templates. The look and feel is very nice. What we want to achieve out of the process map, we can achieve it using Blueworks."

"This solution is good at utilizing standards rules for connectivity."

"The business process discovery is excellent. The diagram or blueprinting functionality of the solution are very good. It's quite easy. You can link the sub-processes and get a big overview of the whole process then."

"IBM Blueworks Live provides clear ROI as it saves both time and money."

"You can use if from your mobile device or you can be on the desktop. It doesn't matter. You are always connected. It is cloud-based, so you don't have to install anything."

"For me, what I find to be the most valuable is its simplicity and the association with Microsoft Office."

More IBM Blueworks Live pros

"The solution's most beneficial feature is the 360 approach, where documentation, process mining, simulation, and automation capabilities are in one solution."

"We found the technical support to be helpful."

"Provides a valuable BPMN feature."

"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."

"It has simplified compliance with regulations and company standards."

"The IDEF0 add-on solution truly integrates all the process maps through intelligent arrow name management."

"One of the biggest plus points of the product stems from the fact that I have never seen any glitches in it."

"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."

More iGrafx Process360 Live Platform pros

Cons

"The solution is stable, but there are some glitches and latency issues."

"In the solution Signavio, they have a customer journey mapping feature that should be added to IBM Blueworks Live. It's valuable to map or document the customer journey to identify the pains and opportunities in this process."

"We'd also like to see it be Six Sigma or Lean compatible, a lot of people have asked about that."

"I would prefer an on-premises solution for IBM Blueworks Live, and this could be a recommendation."

"The objects that the solution creates are not unique."

"IBM Blueworks is BPMN 2.0 compliant, but it does not adapt to the overarching BPMN 2.0 concepts."

"Spaces are not well organized; space controls are lacking."

"In the Blue Works Live software boxes and lines are automatically placed by the programme and can't be easily manipulated."

More IBM Blueworks Live cons

"I would love to see a template and shapes for customer journey mapping."

"This is a tool that covers the low end (e.g. Visio) to high end (e.g. Aris), although it's much less user friendly."

"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."

"The price could be more competitive."

"One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities."

"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."

"With iGrafx, the implementation and the licensing were pretty complex."

"If customers want to change the color or the logo, they have to go through every page to verify everything is right."

More iGrafx Process360 Live Platform cons

Pricing and Cost Advice

"The solution is not very expensive."

"They have a free subscription model that gives a lot of power to the users."

"We are seeing ROI from this solution. The solution has saved us time."

"Making it less expensive would be good."

"Based on the licenses purchased, from a footprint perspective, you can have as many people as you want. You have multiple different categories of licenses to keep the cost low."

"There are editor licenses that are around 50 euros per month, and contributor licenses that are around 30 euros per month."

"The solution is very, very cost-effective."

"Price wise, IBM Blueworks Live is in the middle range, and I would give it a five out of ten."

"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."

"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."

"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."

"My company is trying to replace iGrafx because the license is a little bit expensive."

"I have heard that the solution's pricing is very competitive."

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Manufacturing Company

10%

Computer Software Company

Government

Financial Services Firm

13%

Computer Software Company

Manufacturing Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	18

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	5
Large Enterprise	7

Questions from the Community

What is your experience regarding pricing and costs for IBM Blueworks Live?

I do not have exposure to IBM Blueworks Live pricing since this is managed by other personnel who handle the financial aspects of licenses.

What needs improvement with IBM Blueworks Live?

I do not use Security Identity Governance and Intelligence, as it is not implemented here. I would prefer an on-premises solution for IBM Blueworks Live, and this could be a recommendation. Regardi...

What is your primary use case for IBM Blueworks Live?

IBM Blueworks Live and security management are my primary products within the IBM suite. I particularly work on automation-related items, so most of my automation work lies with IBM, and I oversee ...

What is your experience regarding pricing and costs for iGrafx?

I have heard that the solution's pricing is very competitive.

What needs improvement with iGrafx?

What is your primary use case for iGrafx?

The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...

Visio vs IBM Blueworks Live

Comparisons

Compared 17% of the time

SAP Signavio Process Manager vs IBM Blueworks Live

Compared 16% of the time

ARIS BPA vs IBM Blueworks Live

Compared 10% of the time

ARIS Cloud vs IBM Blueworks Live

Compared 10% of the time

Visual Paradigm vs IBM Blueworks Live

Compared 4% of the time

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ARIS BPA vs iGrafx Process360 Live Platform

Compared 10% of the time

Bizagi vs iGrafx Process360 Live Platform

Compared 6% of the time

MEGA HOPEX vs iGrafx Process360 Live Platform

Compared 6% of the time

Visio vs iGrafx Process360 Live Platform

Compared 5% of the time

Interfacing Technologies Enterprise Process Center vs iGrafx Process360 Live Platform

Compared 5% of the time

More iGrafx Process360 Live Platform Competitors

Product Reports

IBM Blueworks Live

Download IBM Blueworks Live product report

iGrafx Process360 Live Platform

Download iGrafx Process360 Live Platform product report

Also Known As

IBM Lombardi Blueprint

No data available

Overview

IBM Blueworks Live is a cloud-based business process modeling tool that helps you discover, map and document your processes. It is easy to use, allowing you to learn and perform business process modeling in minutes.

With Blueworks Live you can:

Simplify business process modeling
Quickly build business processes in a straightforward, cloud-based interface designed for both IT and business users.

Improve process efficiency and accuracy
A central process repository eliminates version control and consistency issues by providing users real-time access to process workflows.

Enhance cross-team collaboration
A shared team workspace engages all business process owners, encouraging cross-team participation and continuous process improvement.

IBM

The iGrafx Process360 Live Platform is a comprehensive software platform tailored for organizations undergoing digital transformation. Its core functionalities include process mining, process design, simulation, predictive analytics, and AI-based automation. By leveraging these tools, businesses can gain valuable insights into their processes, streamline design and optimization efforts, and harness automation for enhanced efficiency. Whether analyzing existing processes, visually modeling workflows, simulating potential changes, or employing predictive analytics, Process360 Live facilitates a seamless journey towards process intelligence and management, pivotal for modern businesses aiming for operational excellence.

iGrafx

Sample Customers

Cloudsoft Corp. Ltd., Bayer, S¾SS, Essex County Council

Multinational Bank

IBM Blueworks Live vs. iGrafx Process360 Live Platform