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KiSSFLOW vs iGrafx Process360 Live Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iGrafx Process360 Live Plat...
Ranking in Business Process Management (BPM)
30th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Business Process Design (18th), Process Mining (17th)
KiSSFLOW
Ranking in Business Process Management (BPM)
32nd
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
12
Ranking in other categories
Business Performance Management (25th), Rapid Application Development Software (26th), Low-Code Development Platforms (29th)
 

Mindshare comparison

As of November 2026, in the Business Process Management (BPM) category, the mindshare of iGrafx Process360 Live Platform is 1.2%, up from 1.0% compared to the previous year. The mindshare of KiSSFLOW is 1.2%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
iGrafx Process360 Live Platform1.2%
KiSSFLOW1.2%
Other97.6%
Business Process Management (BPM)
 

Featured Reviews

MR
Solution Consultant at a healthcare company with 51-200 employees
Provides documentation, process mining, simulation, and automation capabilities
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.
Julius Jagdon - PeerSpot reviewer
Business Tools at Motorola Solutions
The tool is intuitive to use and, through automation, has been a real time-saver
When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user. For example, our RSN needs to approve the ticket first before it's moved to the next person rather than having them all grouped. It would be better if we could see all the tickets grouped at the same time.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is very easy to use for describing processes and is very useful in the simulation of the process putting parameters and the metrics process."
"Simulation is most valuable."
"It has increased accountability by providing defined documentation ownership."
"The IDEF0 add-on solution truly integrates all the process maps through intelligent arrow name management."
"The solution's most beneficial feature is the 360 approach, where documentation, process mining, simulation, and automation capabilities are in one solution."
"Overall, the solution is very useful and has good features."
"It's a great product, but all the functionalities need to be exploited in order to get the full value of the investment."
"We found the technical support to be helpful."
"The best thing about Kissflow is its user-friendliness."
"The flexibility and speed in modifying and creating processes are great features. If we have a process in mind, we can usually create it within ten minutes."
"The most valuable feature is the performance."
"The ease of use is great; the user interface is very, very good, and the creation of process forms is very simple while offering a good amount of detail that can be captured."
"My advice to anybody who is considering KiSSFLOW is that it is easy to use and I recommend it."
"The best thing is the no-code part. Even a person without experience with the coding language can easily understand and build the processes."
"The most valuable feature is APIs. Its integrations are very flexible, allowing developers to connect multiple applications like DocuSign, Salesforce, OpenText, and SEB."
"Kissflow has reduced the bottleneck around getting approval for certain items in the company."
 

Cons

"I would like to see a lower price, although when used correctly, you can have a good return on your investment."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
"They can reduce the cost of the product and make it easily accessible for consultants."
"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
"There are a few areas iGrafx which could improve, probably the biggest area would be to support iOS as well as PC, so clients don’t have to emulate PC on an iOS platform."
"If the price of the solution was more competitive, it would have made things easier for our company to extend the usage."
"One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities."
"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
"One area where I believe Kissflow can be improved is customization."
"Sometimes some notifications don't appear on the mobile app."
"There is room for improvement in terms of stability."
"Some of the tool's fields only accept certain types of text. The input fields are inflexible."
"They should increase their marketplace with existing tools so that connections are directly through connectors instead of API integrations."
"When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user."
"The UI, though is pretty friendly and easy to use, can be improved in some aspects."
"KiSSFLOW needs to improve its integration."
 

Pricing and Cost Advice

"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"I have heard that the solution's pricing is very competitive."
"The product costs $15 per user per month."
"Your company must subscribe to the solution if you create a business account."
"The license is very expensive."
"Kissflow's licensing cost is lower than other products. However, the contract has changed with the second version they have given us, which is the low-code one."
"This is an affordable product and everything is included in the subscription."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Construction Company
11%
Comms Service Provider
11%
Healthcare Company
9%
Construction Company
14%
Financial Services Firm
12%
Outsourcing Company
10%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise7
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise6
 

Overview

 

Sample Customers

Multinational Bank
KiSSFLOW has 1.3 million users and 10,000+ customers across 121 countries. The people who get the most out of KiSSFLOW are business leaders like department heads, senior managers, and process owners who want to automate repetitive processes. These people can set up and modify the application on their own. The interface is simple so that all the users in the organization can utilize it through the web application, mobile apps (iOS and Android), smart actions on Gmail, and email notifications. Notable companies are Royal Caribbean, Dominos, Motorola, Danone, The Telegraph, Michelin, and PepsiCo.
Find out what your peers are saying about KiSSFLOW vs. iGrafx Process360 Live Platform and other solutions. Updated: November 2026.
920,929 professionals have used our research since 2012.