Visual Paradigm vs iGrafx Process360 Live Platform comparison

iGrafx Process360 Live Plat...

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Executive SummaryUpdated on Nov 3, 2024

iGrafx Process360 Live Platform and Visual Paradigm compete in process management and modeling. Visual Paradigm seems to have the upper hand due to its superior feature richness, justifying its cost.

Features: iGrafx Process360 Live Platform supports seamless process integration, performance management, and optimization with popular business tools. Visual Paradigm supports UML, SysML, business process modeling, and offers strong team collaboration and agile development capabilities.

Room for Improvement: iGrafx could enhance its feature set to match competitors and offer more flexible deployment options. Visual Paradigm could improve its initial setup complexity, reduce cost, and offer clearer integration with external tools.

Ease of Deployment and Customer Service: Visual Paradigm offers flexible cloud and on-premise deployments supported by extensive documentation and technical assistance. iGrafx provides straightforward cloud-based deployment with effective customer support and is noted for quicker deployment times.

Pricing and ROI: iGrafx Process360 Live Platform is cost-effective with a quick ROI through process optimization. Visual Paradigm has a higher initial cost but offers a justified ROI through its comprehensive feature set for detailed modeling tasks.

To learn more, read our detailed Visual Paradigm vs. iGrafx Process360 Live Platform Report (Updated: April 2025).

Visual Paradigm vs. iGrafx Process360 Live Platform

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iGrafx Process360 Live Plat...

Ranking in Business Process Design

17th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Process Management (BPM) (23rd), Process Mining (9th)

Visual Paradigm

Ranking in Business Process Design

7th

Average Rating

8.2

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Business Process Design category, the mindshare of iGrafx Process360 Live Platform is 1.3%, down from 1.4% compared to the previous year. The mindshare of Visual Paradigm is 6.3%, down from 6.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Design

Featured Reviews

SangameshwarKadole

Senior Process Engineer at Wells Fargo International Solutions

A reasonably stable BPM solution useful for process governance and process mining

The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings. The web modeling part can be a bit complex or difficult for new users of the solution. Simplifying the look and feel to make the web modeling part easy to use can greatly improve iGrafx.

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Angie Ibrahim Eissa

Founder & Managing Partner at BBL

A software application designed for software development teams to model business information systems and manage development processes

Setting up Visual Paradigm is easy. There's hardly any configuration needed, unlike some other tools. You just choose your method and diagram type, and you're good to go. As for improvements, integrating project management features with diagrams could be better. Viewing outputs could also be smoother, especially when working with multiple files.Deployment is quick and painless. It practically takes no time at all to set up. And because I also teach at the university, I use Visual Paradigm for my classes and case studies. It's easy to switch between products, and my students have no trouble using it on their own.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We found the technical support to be helpful."

"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."

"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."

"The solution is very stable."

"The solution's technical support is of good quality since they offer fast and seamless services."

"This product fulfills ninety percent of our needs, and we're happy as users of it."

"Simulation is most valuable."

"It has simplified compliance with regulations and company standards."

More iGrafx Process360 Live Platform pros

"The application is easy to use and provides informative diagrams."

"The most valuable feature of Visual Paradigm is the ability to design form flows, add libraries, create organizational charts, and connect them all together."

"I love Visual Paradigm because it has many different types of diagrams. For any field of engineering, we can find a diagram."

"The initial setup is straightforward."

"I like the structure. I can see the diagrams and everything I created."

"It is easy and intuitive to use, not excessively rigid, and quite flexible."

"What I found most valuable in Visual Paradigm is diagramming. I had a great user experience as diagramming in the tool is easy and convenient, even for complex diagrams or models. Visual Paradigm is the perfect tool for me, and I prefer it over Sparx Systems Enterprise Architect. Visual Paradigm is better for collaboration if you consider, for example, versioning, so this is another valuable tool feature that's simple and embedded in the solution. In Visual Paradigm, it's also easy to set up the project with team members and collaborate, and it's also a pro of the tool."

"Visual Paradigm is super user-friendly, especially for new team members. I always have them start with it because the interface is so simple to pick up. They usually spend about six months to a year using only Visual Paradigm before moving on to other tools. We also use the cloud repository for collaborative work, but I've had some trouble with code reviewing and limitations. Sometimes, customers even request the source file or exported XML because it's easier for them to access and review."

More Visual Paradigm pros

Cons

"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."

"The price could be more competitive."

"I would love to see a template and shapes for customer journey mapping."

"One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities."

"If customers want to change the color or the logo, they have to go through every page to verify everything is right."

"It can be more user-friendly."

"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."

"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."

More iGrafx Process360 Live Platform cons

"I would like to see something for visualizing innovation work maps."

"There is room for improvement in the licensing model. I would suggest implementing country-specific pricing, as many other products in India do. This would make Visual Paradigm more affordable and accessible."

"Takes up a lot of resources."

"The solution could be more compatible with other products in the future."

"There is a certain inherent complexity when creating UML diagrams."

"Visual Paradigm could improve many aspects. The performance could be better because it can be low. When we have large and complicated models, it has a low speed and many bugs. Sometimes the solution stops and you have to restart Microsoft Windows on your PC. The larger database modeling cannot be done properly, I have to use another solution called SAP PowerDesigner."

"The product's versioning capability needs improvement."

"The product can always get better as the industry changes."

More Visual Paradigm cons

Pricing and Cost Advice

"My company is trying to replace iGrafx because the license is a little bit expensive."

"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."

"I have heard that the solution's pricing is very competitive."

"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."

"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."

"I rate the pricing a three on a scale of one to ten, where one is cheap, and ten is expensive."

"Visual Paradigm's pricing is not expensive."

"You can use Paradigm on a subscription basis and you can choose from different tiers of subscription."

"The pricing of Visual Paradigm is very appropriate and affordable. There are no hidden costs involved."

"I rate Visual Paradigm's pricing a five out of ten."

"You can move between the tiers from month to month so you are not restricted to one pricing model."

"This product is fairly cheap, but if you want more complex features, e.g. integration with other products, it does require an additional cost."

"In terms of pricing, I find Visual Paradigm's subscription services reasonable, especially for the modern and standard editions. However, the premium products can be a bit pricey, especially considering our location in the Middle East. Currently, paying around a hundred dollars per user translates to almost six hundred Egyptian pounds, which can add up. For enterprise licensing, I think the perpetual license option could be more affordable. If it were cheaper, say around five hundred dollars, I would have invested in multiple perpetual licenses long ago. Sometimes, to manage costs, we share accounts among team members or switch access on and off for certain members who aren't actively working on projects. As for additional costs, there are charges for cloud services, which I'm considering because I've already exceeded the free capacity."

More Visual Paradigm pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

21%

Computer Software Company

11%

Manufacturing Company

University

Financial Services Firm

12%

Educational Organization

11%

Computer Software Company

11%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about iGrafx?

The solution's technical support is of good quality since they offer fast and seamless services.

What is your experience regarding pricing and costs for iGrafx?

I have heard that the solution's pricing is very competitive.

What needs improvement with iGrafx?

If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...

What do you like most about Visual Paradigm?

The solution is the best application for data modeling. It helps to architect business processes. Its best features are pricing and functionality.

What is your experience regarding pricing and costs for Visual Paradigm?

I purchased Visual Paradigm on my own, and it was competitively priced, so I was fine with the pricing.

What needs improvement with Visual Paradigm?

The product can always get better as the industry changes, however, I didn't necessarily feel it was lacking for what I did with it.

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Product Reports

iGrafx Process360 Live Platform

May 2025

Download iGrafx Process360 Live Platform product report

Download Visual Paradigm product report

April 2025

Overview

The iGrafx Process360 Live Platform is a comprehensive software platform tailored for organizations undergoing digital transformation. Its core functionalities include process mining, process design, simulation, predictive analytics, and AI-based automation. By leveraging these tools, businesses can gain valuable insights into their processes, streamline design and optimization efforts, and harness automation for enhanced efficiency. Whether analyzing existing processes, visually modeling workflows, simulating potential changes, or employing predictive analytics, Process360 Live facilitates a seamless journey towards process intelligence and management, pivotal for modern businesses aiming for operational excellence.

iGrafx

Visual Paradigm is a UML tool. The tool is designed for a wide range of users including software engineers, system analysts, business analysts and system architects, or for anyone who is interested in reliably building large-scale software systems using an object-oriented approach. In addition, Visual Paradigm supports the latest standards of UML notation.

Sample Customers

Multinational Bank

Adobe, Apple, at&t, Caterpillar, Intel, NASA, Nokia, Toyota