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Visual Paradigm vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iGrafx Process360 Live Plat...
Ranking in Business Process Design
17th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Business Process Management (BPM) (20th), Process Mining (9th)
Visual Paradigm
Ranking in Business Process Design
9th
Average Rating
8.2
Reviews Sentiment
7.6
Number of Reviews
27
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Business Process Design category, the mindshare of iGrafx Process360 Live Platform is 2.3%, up from 1.1% compared to the previous year. The mindshare of Visual Paradigm is 4.5%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Market Share Distribution
ProductMarket Share (%)
Visual Paradigm4.5%
iGrafx Process360 Live Platform2.3%
Other93.2%
Business Process Design
 

Featured Reviews

MR
Solution Consultant at a healthcare company with 51-200 employees
Provides documentation, process mining, simulation, and automation capabilities
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.
reviewer2097357 - PeerSpot reviewer
Software Engineer at a aerospace/defense firm with 10,001+ employees
Innovation in diagramming has streamlined complex UML tasks
Visual Paradigm allowed me to create UML diagrams efficiently. The tool was smarter than other tools in terms of remembering the connections between components on the screen. For example, in other drawing programs, if I moved a box, I had to move the arrow, but Visual Paradigm handled those tasks automatically. This made it much quicker than using other tools like Visio or MagicDoor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's most beneficial feature is the 360 approach, where documentation, process mining, simulation, and automation capabilities are in one solution."
"The solution's technical support is of good quality since they offer fast and seamless services."
"This product fulfills ninety percent of our needs, and we're happy as users of it."
"Simulation is most valuable."
"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."
"The solution is very stable."
"Provides a valuable BPMN feature."
"Finding the right symbol and creating links, horizontal and vertical are the features I use."
"It is a scalable solution...The initial setup was straightforward."
"I find it very user-friendly for my purposes, which is creating business process models that I can publish as HTML pages. It has worked flawlessly for my project, and my clients are able to utilize it as an internal web portal for their process documentation and other needs."
"Some of the most valuable features of this process modeling tool are process simulation and process animation."
"The solution is stable. It hasn't crashed, stopped or caused any issues in any way."
"It is easy and intuitive to use, not excessively rigid, and quite flexible."
"The initial setup is straightforward."
"Visual Paradigm allowed me to create UML diagrams efficiently."
"The initial setup is extremely straightforward."
 

Cons

"If customers want to change the color or the logo, they have to go through every page to verify everything is right."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
"It would be nice to have a Spanish user interface available to us."
"It can be more user-friendly."
"One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities."
"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
"I would love to see a template and shapes for customer journey mapping."
"There is a certain inherent complexity when creating UML diagrams."
"Visual Paradigm is heavier and has more complexity than one of its competitors, e.g. Lucidchart. It could have been better if it was more simplified."
"The product's versioning capability needs improvement."
"The user interface is not easy to navigate, so it should be made easier."
"Takes up a lot of resources."
"I would like to see the ability to easily export to groupware, such as Atlassian Confluence."
"The product can always get better as the industry changes."
"For me, what needs improvement in Visual Paradigm is the limited features included in the $99 license, which is the cheapest option. If more features could be included in the cheapest licensing package, Visual Paradigm would be better, especially for businesses that have a limited budget for buying software."
 

Pricing and Cost Advice

"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"I have heard that the solution's pricing is very competitive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"The pricing of Visual Paradigm is very appropriate and affordable. There are no hidden costs involved."
"You can use Paradigm on a subscription basis and you can choose from different tiers of subscription."
"I rate the pricing a three on a scale of one to ten, where one is cheap, and ten is expensive."
"Over the years I've seen an increase in price, and it makes it difficult for a single person company, like me, to decide whether to extend the license."
"Visual Paradigm has two models available. One of them is the educational edition, and another is the business edition. For my personal usage, I use the educational version mostly. In a project, my customers have to purchase a license."
"Compared to other solutions such as IBM Rational which is expensive, This solution is priced low."
"Pricing for Visual Paradigm is a four out of five for me. I'm happy with its pricing."
"In terms of pricing, I find Visual Paradigm's subscription services reasonable, especially for the modern and standard editions. However, the premium products can be a bit pricey, especially considering our location in the Middle East. Currently, paying around a hundred dollars per user translates to almost six hundred Egyptian pounds, which can add up. For enterprise licensing, I think the perpetual license option could be more affordable. If it were cheaper, say around five hundred dollars, I would have invested in multiple perpetual licenses long ago. Sometimes, to manage costs, we share accounts among team members or switch access on and off for certain members who aren't actively working on projects. As for additional costs, there are charges for cloud services, which I'm considering because I've already exceeded the free capacity."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
9%
Manufacturing Company
9%
University
7%
Financial Services Firm
11%
Comms Service Provider
9%
Educational Organization
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise7
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise5
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
What is your primary use case for iGrafx?
The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...
What do you like most about Visual Paradigm?
The solution is the best application for data modeling. It helps to architect business processes. Its best features are pricing and functionality.
What is your experience regarding pricing and costs for Visual Paradigm?
I purchased Visual Paradigm on my own, and it was competitively priced, so I was fine with the pricing.
What needs improvement with Visual Paradigm?
The product can always get better as the industry changes, however, I didn't necessarily feel it was lacking for what I did with it.
 

Overview

 

Sample Customers

Multinational Bank
Adobe, Apple, at&t, Caterpillar, Intel, NASA, Nokia, Toyota
Find out what your peers are saying about Visual Paradigm vs. iGrafx Process360 Live Platform and other solutions. Updated: February 2026.
881,733 professionals have used our research since 2012.