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Kronos Workforce Central Software [EOL] vs SAP SuccessFactors comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kronos Workforce Central So...
Average Rating
7.2
Number of Reviews
6
Ranking in other categories
No ranking in other categories
SAP SuccessFactors
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
99
Ranking in other categories
Talent Management (1st), Cloud HCM (2nd), Talent Acquisition (2nd), Global Payroll (2nd)
 

Featured Reviews

RO
IT Manager at Soporte Antivirus Ltda
Has a simple interface, is easy to use, and has good stability
It's really easy to use and has a simple interface.  The networking could use improvement.  One to three years. Stability is good.  Scalability is just fine. We have fifty users, most of them are admin roles.  Their technical support is very good. They are very helpful. The initial setup was…
SS
Assistant Manager at Kashiv Biosciences
HR has gained clear analytics for attrition, goals, and appraisals and manages talent efficiently
SAP SuccessFactors has a low error rate. We had many ad hoc reports that we needed to generate, and it was very easy to do so in SAP SuccessFactors. We also created many in-house reports according to our specific requirements with the help of this tool, which was a really big game changer for us. We did not depend on advanced Excel in those cases. We generated a lot of detailed reports whenever we needed them during emergency cases or board meetings. A lot of usefulness and time were saved in those cases. I will also mention that we conducted a comparative study for some recruitment cases. We had a recruitment model where we were looking for a very niche profile. Since the job profile was really different and rare, we had to depend on analytics to understand and shortlist from a large pool of candidates that we already had in our database. Analytics was really helpful in this situation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's really easy to use and has a simple interface."
"Technical side: The level of detail (building blocks) in configuration (setup) makes it scalable and secure on a functional level, as well as on a data level."
"Do it."
"Poor user experience."
"The flexibility in configuration is this product’s most valuable feature."
"The advanced scheduler helps to ensure proper staffing."
"This solution has always been stable for me."
"SAP SuccessFactors is 100 percent reliable and one of the biggest in the market."
"The UX in SAP SuccessFactors is good."
"The standardized procedures and best practices embedded in the system are very valuable."
"We have implemented this for our customers and the areas where they have realized the values are employee engagement and satisfaction, better ROI, better visibility and predictability, faster and accurate decision making and lower overall total cost of operation."
"I love SAP, and I like SuccessFactors...I think most users prefer SuccessFactors as they become more comfortable with it."
"The overall interface is easy and user-friendly."
"The performance management system of SuccessFactors is very valuable."
 

Cons

"The setup was complex."
"Licenses are expensive."
"Poor user experience. Web based, but requires old version of Java on the desktop which is a security nightmare."
"The networking could use improvement."
"Customer Service: 3/10 Technical Support: I would give technical support a rating of 3/10. A lot of the time, their technical support person did not understand the issue."
"SuccessFactors' experience management is not so user-friendly."
"In the next release, I would like to be able to configure objects from instances, not from import and export files."
"There's room for improvement in SAP SuccessFactors, particularly in terms of innovation. I'd like more flexibility in its functionality and more customization."
"SAP needs to add more power to its built-in analytics capability as part of the product."
"SAP SuccessFactors can improve the recruitment module and artificial intelligence features. More powerful analytics are needed."
"The back end for the administration and the front end is too overtly complex and it's not aligned with our operations and learning needs."
"The product doesn't have a modernized look and is not very user-friendly like other products."
"Be prepared for price surprises. It’s quite expensive."
 

Pricing and Cost Advice

"The price is expensive."
"It is not expensive because it is a complete suite with a module-based cost."
"Due to the way in which we purchased SuccessFactors as a module along with other SAP modules, we were able to procure it at a slightly better price than usual. I would rate their pricing 5/5 stars."
"I think the pricing is a little better than most solutions out there. There are reasonable prices when it comes to some of the modules such as the Payroll module, and for the remaining modules I believe the pricing is fair in comparison to the rest of the market."
"I don't want to comment on the license cost, to be honest. It could be about $1,000 approximately per customer. However, it's very flexible in terms of the licensing costs depending on the volume and depending on the deal of installation."
"The licensing fees are based on the number of modules that are being used, and the number of users."
"The price of the solution depends on too many factors to provide an estimate. However, the price of SAP SuccessFactors is competitive."
"SAP SuccessFactors requires an annual subscription."
"This is a more costly solution than comparable products, and training is not available in the open-market, so this has to be purchased separately from the vendor."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
11%
Financial Services Firm
10%
Outsourcing Company
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise13
Large Enterprise70
 

Questions from the Community

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What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
How easy is to maintain Workday, Oracle Cloud, and SuccessFactors?
I implemented Workday in 2024 and without having previous Workday experience, it was very challenging. I spent most of 2025 putting out fires and cleaning up the business processes that came with l...
 

Also Known As

Kronos Manager
SuccessFactors
 

Overview

 

Sample Customers

Finish Line, Rock Bottom
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
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