Kronos Workforce Central Software [EOL] vs UKG comparison

Kronos Workforce Central Software [EOL] and UKG are both solutions in the Cloud HCM category. Additionally, 83% of Kronos Workforce Central Software [EOL] users are willing to recommend the solution, compared to 89% of UKG users who would recommend it.

Kronos Workforce Central So...

Read 6 Kronos Workforce Central Software [EOL] reviews

83% willing to recommend

UKG

Read 125 UKG reviews

8,803 Views
5,018 Comparison Views

89% willing to recommend

Kronos Workforce Central So...

UKG

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between Kronos Workforce Central Software [EOL] and UKG based on real PeerSpot user reviews.

Find out what your peers are saying about Workday, SAP, Oracle and others in Cloud HCM.

To learn more, read our detailed Cloud HCM Report (Updated: April 2026).

Buyer's Guide

Cloud HCM

April 2026

Download the complete report

Helped 893,221 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Kronos Workforce Central So...

Average Rating

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

UKG

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

125

Ranking in other categories

Benefits Administration (2nd), Talent Management (5th), Employee Scheduling Software (1st), Cloud HCM (6th), Employee Time Tracking Software (2nd), HR Analytics Software (2nd), Talent Acquisition (5th), AI-Agents for HR (4th)

Featured Reviews

Randy Obanon

IT Manager at Soporte Antivirus Ltda

Has a simple interface, is easy to use, and has good stability

It's really easy to use and has a simple interface. The networking could use improvement. One to three years. Stability is good. Scalability is just fine. We have fifty users, most of them are admin roles. Their technical support is very good. They are very helpful. The initial setup was…

Read full review

Harish_Mahanta

Works

Streamlined time tracking boosts operational efficiency across multiple regions

The time tracking feature is the most effective for employee management. UKG is used in Europe, the United States, Australia, and East Asian countries for HR activities like payroll. The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's really easy to use and has a simple interface."

"Technical side: The level of detail (building blocks) in configuration (setup) makes it scalable and secure on a functional level, as well as on a data level."

"The flexibility in configuration is this product’s most valuable feature."

"Do it."

"Poor user experience."

"The advanced scheduler helps to ensure proper staffing."

"It's really easy to use and has a simple interface."

"Employees are able to easily enroll in new benefits online without any assistance."

"We have been able to eliminate many paper forms and have streamlined some of our processes."

"We are contacted on a regular basis by other vendors and we always tell them that we are totally satisfied with our current solution."

"The employee self-service feature is most valuable, with a mobile app that allows employees in the restaurant industry to manage their own data, including direct deposit accounts and emergency contacts, which is definitely the biggest benefit."

"This product continues to grow and improve, which you don't see happen often with HCM companies, and they also listen to their customers."

"Pricing and licensing met the needs of the company."

"Payroll BI reporting, performance management, and onboarding are valuable features."

"We have not encountered any stability issues."

More UKG pros

Cons

"The networking could use improvement."

"The setup was complex."

"Customer Service: 3/10 Technical Support: I would give technical support a rating of 3/10. A lot of the time, their technical support person did not understand the issue."

"Poor user experience. Web based, but requires old version of Java on the desktop which is a security nightmare."

"Licenses are expensive."

"I would like the capability to use UKG as a single platform without the need to alternate between systems."

"Better coordination between document uploads and the life events/open enrollment session."

"The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother."

"The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need."

"Customer service is 5/10. Technical support is 6/10."

"UKG has complex clock-in and clock-out features. It changes things too often, and it feels like the tool is constantly changing things without testing before implementing changes in production. Additionally, it doesn't communicate these changes very well."

"We did encounter scalability issues; some information doesn't transfer to payroll core."

"Increase product knowledge in their customer service people. My experience has been when I speak with a support person, I know more than they do."

More UKG cons

Pricing and Cost Advice

"The price is expensive."

"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."

"The pricing depends on the number of licenses we buy."

"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."

"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."

"If you're going for the full suite, it can be fairly pricey."

"The platform is not affordable but also not the most expensive."

See which vendors are best for you

Use our free recommendation engine to learn which Cloud HCM solutions are best for your needs.

See recommendations

893,221 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Financial Services Firm

11%

Construction Company

11%

Comms Service Provider

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	48
Midsize Enterprise	43
Large Enterprise	48

Questions from the Community

Ask a question

Earn 20 points

What needs improvement with UKG?

UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market are not aware of it. Greater awareness could increase its adoption.

See all answers

What is your primary use case for UKG?

I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to track employee timesheets, capturing accurate swipe-in and swipe-out data. UKG ( /pr...

See all answers

What advice do you have for others considering UKG?

Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use it. Expanding the awareness is essential for greater adoption. Overall, I would...

See all answers

Comparisons

PeopleSoft vs Kronos Workforce Central Software [EOL]

Compared 21% of the time

Dayforce HCM vs Kronos Workforce Central Software [EOL]

Compared 18% of the time

Oracle E-Business Suite vs Kronos Workforce Central Software [EOL]

Compared 17% of the time

PeopleStrong vs Kronos Workforce Central Software [EOL]

Compared 16% of the time

Workday vs Kronos Workforce Central Software [EOL]

Compared 12% of the time

More Kronos Workforce Central Software [EOL] Competitors

Workday vs UKG

Compared 13% of the time

SAP SuccessFactors vs UKG

Compared 7% of the time

Dayforce HCM vs UKG

Compared 5% of the time

SAP HCM vs UKG

Compared 5% of the time

PeopleSoft vs UKG

Compared 3% of the time

More UKG Competitors

Product Reports

Buyer's Guide

Benefits Administration

April 2026

Kronos Workforce Central Software [EOL] report

Download Kronos Workforce Central Software [EOL] product report

Buyer's Guide

UKG

April 2026

Download UKG product report

Also Known As

Kronos Manager

UKG Pro, UKG Dimensons, UKG Ready

Overview

The Kronos Workforce Central® suite of workforce management solutions are purpose-built for your industry to help drive business outcomes by engaging your employees, controlling labor costs, increasing productivity, and minimizing compliance risk. Manage your workforce on a proven cloud platform that is secure, scalable, and mobile — allowing you to do business when or where you choose to access its power.

UKG

UKG offers a comprehensive suite for payroll processing, HR management, and business intelligence, integrating seamlessly with systems like PeopleSoft and Workday. Its cloud-based service enhances workforce management across industries with advanced customization and intuitive use.

UKG's extensive features include payroll processing, business intelligence reporting, and self-service options for employees and managers. The platform is designed for ease of integration, providing a user-friendly experience with extensive onboarding tools and robust data management. While UKG excels in configuration and reporting capabilities, it requires improvements in customer support and benefits administration flexibility. Implementation can be complex, and areas such as real-time support and automated processes need refinement.

What are UKG's most valued features?

Payroll Processing: Streamlined for accurate and efficient transactions.
Business Intelligence Reporting: Offers insightful data analytics to inform decision-making.
Employee and Manager Self-service: Empowers users with access to essential tools and information.
Benefits Administration: Manages employee benefits with ease.
Data Integration: Ensures seamless interaction with other systems, enhancing performance.

What benefits should users consider in reviews?

Improved Employee Satisfaction: Cloud-based updates foster an engaging environment.
Streamlined HR Activities: Integrates with existing systems to enhance operation efficiency.
Ease of Use: Users appreciate its intuitive design and customization options.

UKG is leveraged across multiple industries for its robust functionalities in payroll and HR management, supporting recruitment, onboarding, and workforce dynamics. The platform's integration with time management and learning modules supports comprehensive employee management and compliance across global deployments.

UKG

Sample Customers

Finish Line, Rock Bottom

Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon

Find out what your peers are saying about Workday, SAP, Oracle and others in Cloud HCM. Updated: April 2026.

DOWNLOAD NOW

893,221 professionals have used our research since 2012.

See our list of best Cloud HCM vendors, best Benefits Administration vendors, and best Talent Management vendors.

We monitor all Cloud HCM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.