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LogMeIn Central vs TeamViewer Business comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LogMeIn Central
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Remote Monitoring and Management (RMM) (14th)
TeamViewer Business
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
100
Ranking in other categories
Virtual Meetings (3rd), Remote Access (1st)
 

Mindshare comparison

LogMeIn Central and TeamViewer Business aren’t in the same category and serve different purposes. LogMeIn Central is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 3.2%, down 4.4% compared to last year.
TeamViewer Business, on the other hand, focuses on Remote Access, holds 9.8% mindshare, down 12.4% since last year.
Remote Monitoring and Management (RMM) Market Share Distribution
ProductMarket Share (%)
LogMeIn Central3.2%
Kaseya VSA15.8%
NinjaOne11.4%
Other69.6%
Remote Monitoring and Management (RMM)
Remote Access Market Share Distribution
ProductMarket Share (%)
TeamViewer Business9.8%
Microsoft Intune9.1%
Microsoft Remote Desktop Services8.2%
Other72.9%
Remote Access
 

Featured Reviews

Kelsey Braun - PeerSpot reviewer
Information Technology Specialist at Allegheny Coupling
Has good stability and an easy initial setup process
We use the solution for remote access control and endpoint protection features The solution has the best remote access control and protection features. They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower…
Arun Moolchandani - PeerSpot reviewer
Human Resources Manager at TP
Remote support has improved productivity and saves onsite visits through fast issue resolution
TeamViewer Business provides a fast and secure connection along with a reliable chat feature for a smooth support section. I also appreciate the monitoring and asset management capability, which enhances the remote access experience for my team and me. TeamViewer Business provides seamless communication capability, which includes a variety of options such as chat, call, and video that enhance interaction with our remote clients. TeamViewer Business has been really helpful in my organization, where we are able to troubleshoot any issue our clients have and resolve it as quickly as possible. It enables me to fix the problem faster. If a customer's screen is not working or a glitch happens, I can simply share their screen into my screen through TeamViewer Business and rectify the issue rather than asking them to describe the problem via email. This saves a lot of time and is helpful for our customers who are buying our products. The best features TeamViewer Business offers include seamless communication, efficient remote access, and fast and secure connection.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like being able to dial in and transfer files for updates."
"It allows you to transfer along with many other functions."
"The ability to manipulate and do things to the computer and file manager, then boot to safe mode, and see what is going on and track alerts. I use it all."
"No issues with stability. It has worked on every platform I’ve tried it on, and not interfered with anything."
"I like the security aspect, that I can glance down and see quickly who's up to date on patches, and who has virus concerns."
"I have called for help to their technical support, and they have been extremely helpful."
"The initial setup was very easy."
"LogMeIn Central allows numerous active clients, say... 50, to use licenses for remotely accessing a computer from home, taking advantage of all the solution's built-in security features."
"TeamViewer Business does a lot in the enterprise part and has many features that can be used in big organizations, and it is able to assist on the network side, monitoring, security side, and remote side, making it a good platform and solution to use."
"I am satisfied with TeamViewer, and its performance."
"This is a unique solution that is very easy to install."
"The implementation is quite straightforward."
"TeamViewer has a good interface."
"I like that it helped a lot, even with low bandwidth network connectivity. For example, while I was traveling, sometimes there were requirements for me to join a TeamViewer session and provide technical support. I was able to do that without much of an issue. It is also a secure solution."
"I don't know of any performance problems with TeamViewer - generally, it's a stable product."
"It's pretty easy to use. Just key in an ID and password and connect. For meetings, just enter the meeting ID and connect."
 

Cons

"It is easy to get locked out, which is something that needs to be improved."
"Our clients are having issues with printing."
"I do not like the antivirus."
"The update issues are an absolute pain. It says it is updating things, but the updates do not go through, and you try your hardest to get the updates to go through and they don't. You go to the PC, but there is no update there, then you go back and it says there are updates."
"The initial load is terribly slow and often has delays with the login page loading."
"The solution is expensive as hell."
"Do not use the technical support."
"It's not really a true RMM product but more of just a remote access."
"It's pretty limited on the options they have."
"I am not sure about all the features of TeamViewer, but if they have no voice communication or file transfer features they should add them."
"Considering the earlier versions of the product, I think TeamViewer used to slow down the systems."
"The support could improve their speed."
"Sometimes it lags."
"Sometimes we'll have a device in the field, and I'll click on remote control and it says "Can't authenticate." I'll double click in a different part of the TeamViewer interface and it'll say "Can't authenticate." Then I'll do it a third time and it connects. It's possible that it's just bad luck. It's also very possible that it's some bug within TeamViewer..."
"It should have ability to display notes in the computer list."
"A feature that they could add is chat with sound to talk."
 

Pricing and Cost Advice

"The solution's price is reasonable."
"I complain about the price all the time. It's gone up from relatively inexpensively to, right now, about $2000 a year for me, based upon the number of machines I have. You say $2000 is not that bad, but the price has jumped up significantly over the past few years. They went three or four years without any price increases, and then they did a dramatic increase, three or four times the annual fee, two years in a row. But last year and this year it has been pretty stable."
"It's probably worth the value, but the price increases over the last five years are getting harder to justify."
"The only thing I found is that they've gotten very, very expensive over the years. I started out with about about 100 users on it. Two years ago it was about $600 for 100 users. Now, it's that price for 25 users."
"The price needs improvement. It is ridiculously expensive now, and no features have really changed."
"Pricing is a little on the expensive side, compared to what TeamViewer has offered."
"We've been trying to nail its cost down ourselves, and it is a disaster in that area because you get different numbers all the time. They say this is what it is, but the numbers don't make a lot of sense to me. I know that the numbers change. So, the more you have, the less they are per seat, but I don't really understand where those breakdowns are. Its billing is confusing. It is definitely the worst part. For 7,500 seats, it might be between 2,250 and 2,700 a month. It is somewhere in there."
"It is a little pricey. I have more than five seats, so I pay a $1000/year."
"We use the free version of TeamViewer."
"We are using the free version of TeamViewer."
"The cost is in the thousands of dollars per year."
"We are using the standard free version of TeamViewer."
"TeamViewer's price is cheaper than some other similar solutions. We have licenses for our users."
"There is no license needed to use TeamViewer."
"The cost of the licenses depends on how you buy them. They just had a buy one get one free deal going, and they do that every once in a while. Where you buy one license, and they will give you the second one free, or you can try to get discounts. Most of our licenses that we have we tried to do something like that just to save some money."
"We have a corporate license. The maximum amount number of users changes based on the amount you pay. E.g., with our license, there is a maximum amount of users who can use the solution at the same time (10 users)."
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Top Industries

By visitors reading reviews
Performing Arts
9%
Healthcare Company
7%
Manufacturing Company
7%
Educational Organization
7%
Manufacturing Company
12%
Computer Software Company
9%
Comms Service Provider
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise1
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise34
Large Enterprise33
 

Questions from the Community

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Should I choose Teamviewer Tensor over the regular Teamviewer?
The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...
What do you like most about TeamViewer?
It is easy to use and has a pretty good UI.
What is your experience regarding pricing and costs for TeamViewer?
Regarding pricing and setup costs, I have not directly encountered those matters. My experience has mostly focused on setup and licensing, which are not part of my support scope, as I was a user in...
 

Overview

 

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Find out what your peers are saying about NinjaOne, Kaseya, datto and others in Remote Monitoring and Management (RMM). Updated: January 2026.
881,733 professionals have used our research since 2012.