LogMeIn Central vs TeamViewer Business comparison

The compared GoTo and TeamViewer solutions aren't in the same category. GoTo is ranked #15 in RMM , and holds a 3.0% mindshare in the category. TeamViewer is ranked #3 in VUS , with an average rating of 8.7, and holds a 10.8% mindshare. Additionally, 100% of GoTo users are willing to recommend the solution, compared to 91% of TeamViewer users who would recommend it.

LogMeIn Central

Read 19 LogMeIn Central reviews

994 Views
606 Comparison Views

100% willing to recommend

TeamViewer Business

Read 87 TeamViewer Business reviews

6,281 Views
5,527 Comparison Views

91% willing to recommend

LogMeIn Central

TeamViewer Business

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between LogMeIn Central and TeamViewer Business based on real PeerSpot user reviews.

Find out what your peers are saying about Kaseya, NinjaOne, N-able and others in Remote Monitoring and Management (RMM).

To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: July 2025).

Buyer's Guide

Remote Monitoring and Management (RMM)

July 2025

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Helped 865,384 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

LogMeIn Central

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Remote Monitoring and Management (RMM) (15th)

TeamViewer Business

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Virtual Meetings (6th), Remote Access (3rd)

Mindshare comparison

LogMeIn Central and TeamViewer Business aren’t in the same category and serve different purposes. LogMeIn Central is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 3.0%, down 4.9% compared to last year.
TeamViewer Business, on the other hand, focuses on Remote Access, holds 10.8% mindshare, down 13.6% since last year.

Remote Monitoring and Management (RMM)

Remote Access

Featured Reviews

Kelsey Braun

Information Technology Specialist at Allegheny Coupling

Has good stability and an easy initial setup process

We use the solution for remote access control and endpoint protection features The solution has the best remote access control and protection features. They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower…

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Heiko Humpert

Quality manager at Viega GmbH & Co. KG

Allows an ease of access to various systems and has a straightforward setup process

The product allows easy access to any system in case of any issues We cannot see the number of monitors working on the system simultaneously. It becomes complicated to switch from one monitor to another for different windows. The product's stability depends on the network's stability in our…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The ability to remotely access machines with no user intervention required at the remote terminal. Other software we used needed someone to click a link and do a download for me to provide support. Now, with LogMeIn Central, I can get in and fix things while they are away from their desks."

"One of the improvements they made was a LogMeIn Central client - that was a couple years ago - and that has been great. You no longer have to use their web interface. There's actually a client that you can install, which lists all of the machines and servers that you can access. That works really well."

"Remote access is really the biggest one, because in order to be able to support my clients from wherever I am, that is the biggest feature."

"LogMeIn Central allows numerous active clients, say... 50, to use licenses for remotely accessing a computer from home, taking advantage of all the solution's built-in security features."

"For me, it's convenience because I cover three different offices, and I need to be able to remotely access any of those three offices from anywhere, anytime. With LogMeIn Central, I can do that."

"Unattended remote assistance."

"I like the security aspect, that I can glance down and see quickly who's up to date on patches, and who has virus concerns."

"The initial setup was simple."

More LogMeIn Central pros

"The solution is scalable."

"The product is easy to install."

"We also use it a lot for remote site assistance. We've set up our internal authentication for unattended access to our remote sites. That makes it very easy and convenient to remotely connect with our users and our client machines whenever we need to. It's set as a direct, secure connection. As long as the station has internet access, we can see it and it makes remote support very simple."

"The most valuable feature of TeamViewer is user-friendliness."

"This is a unique solution that is very easy to install."

"It's a user-friendly product."

"With an image, you can see immediately what's going on. You can run some tests. Without the solution, you need to do everything by telephone. It's not even thinkable."

"I don't know of any performance problems with TeamViewer - generally, it's a stable product."

More TeamViewer Business pros

Cons

"I have had issues where LogMeIn has not been useful, then we have not been able to work that day. This happens probably two or three times a year."

"The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out."

"LogMeIn Rescue could be made a lot easier where you could just tell the person where to go and log in, and they could just log in. Or even make it simpler where you could just send a file to a person and they would click on it; just something easier. The way they have it right now, it's not easy."

"I do not like the antivirus."

"Compared to other products, I feel that their biggest weakness has been customer service. They are very nice, but things take forever to resolve. It has been a major issue there. Otherwise, we're happy. We haven't moved away from them because we haven't found anybody with comparable pricing for our business model."

"Do not use the technical support."

"The solution is expensive as hell."

"It is easy to get locked out, which is something that needs to be improved."

More LogMeIn Central cons

"It should have ability to display notes in the computer list."

"Sometimes we'll have a device in the field, and I'll click on remote control and it says "Can't authenticate." I'll double click in a different part of the TeamViewer interface and it'll say "Can't authenticate." Then I'll do it a third time and it connects. It's possible that it's just bad luck. It's also very possible that it's some bug within TeamViewer..."

"If were to I put myself in the seat of a small business owner, I would prefer TeamViewer to be more of a pay-once-and-own-it solution, rather than paying via a subscription model (although I am using the free version). Only annual subscriptions are available. It makes paying for it the first time seem a little daunting."

"The stability of TeamViewer is good, but it could be better."

"TeamViewer has a legacy and may not be using the latest UI trends."

"It would be very helpful if they could provide a manual for the installation process and describe more of their features."

"I would like to see something like a TeamViewer mobile application for iOS or possibly Android. I think this would be fantastic given how technology is evolving today. It would be beneficial to use it with your smartphone."

"I would like to see TeamViewer support multiple platforms."

More TeamViewer Business cons

Pricing and Cost Advice

"It sucks that I am paying for LogMeIn Central, LogMeIn Pro, and LogMeIn Rescue, plus LogMeIn Ignition, which is the mobile app. It costs me a lot of money every month at LogMeIn. "

"We went with it for pricing reasons, that it was the biggest bang for our buck, by combining the ability to have a central security console, as well as a central point for user administration."

"The solution's price is reasonable."

"The price is a little high but it's competitive. The licensing process is fairly easy."

"Pricing is a little on the expensive side, compared to what TeamViewer has offered."

"We've been trying to nail its cost down ourselves, and it is a disaster in that area because you get different numbers all the time. They say this is what it is, but the numbers don't make a lot of sense to me. I know that the numbers change. So, the more you have, the less they are per seat, but I don't really understand where those breakdowns are. Its billing is confusing. It is definitely the worst part. For 7,500 seats, it might be between 2,250 and 2,700 a month. It is somewhere in there."

"The only thing I found is that they've gotten very, very expensive over the years. I started out with about about 100 users on it. Two years ago it was about $600 for 100 users. Now, it's that price for 25 users."

"It's probably worth the value, but the price increases over the last five years are getting harder to justify."

More LogMeIn Central pricing and cost advice

"We have a permanent license and the price is reasonable."

"The solution's pricing is reasonable."

"I used the free version of TeamViewer."

"The solution has a pilot feature that is expensive. The overall price of the solution can be cheaper."

"We are using the standard free version of TeamViewer."

"It has probably saved us several thousands of dollars because we have quick access anywhere. We don't have to worry about finding people onsite or arranging conference calls. We also save time and money with it because we don't have to send somebody onsite to troubleshoot."

"It would be nice if it is cheaper."

"There is a free and paid version of this solution. I am currently using the free version."

More TeamViewer Business pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

10%

University

Educational Organization

Insurance Company

Computer Software Company

12%

Manufacturing Company

10%

Comms Service Provider

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

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Earn 20 points

Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...

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What do you like most about TeamViewer?

It is easy to use and has a pretty good UI.

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What is your experience regarding pricing and costs for TeamViewer?

The tool's price is a problem because TeamViewer wants users to sign up, and I feel most of the products want their users to do the same. TeamViewer is very pricey. You have to sign up for a yearly...

See all answers

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Compared 10% of the time

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Product Reports

Buyer's Guide

LogMeIn Central

August 2025

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Buyer's Guide

TeamViewer Business

July 2025

Download TeamViewer Business product report

Overview

LogMeIn Central enables you to effectively monitor, manage, and secure your endpoint infrastructure with a robust endpoint management feature set.

GoTo

TeamViewer Business offers seamless remote access with its cross-platform compatibility, robust security features, and user-friendly interface, making it ideal for technical support and remote collaboration in distributed environments.

TeamViewer Business is a powerful tool for remote access and technical support, valued for its ability to bypass firewalls and swift connections. It supports multiple operating systems like Windows, Mac, and Linux, facilitating access to servers and end-user machines. The tool is vital for help desks and IT departments, enabling technicians to control computers for troubleshooting, software installations, upgrades, and employee training. Although there are challenges with integration, backward compatibility, and stability with iOS devices, its efficient performance and remote control capabilities simplify tasks, especially for non-technical users.

What are the key features of TeamViewer Business?

Firewall Bypass: Connects seamlessly without firewall restrictions.
Cross-Platform Compatibility: Works on Windows, Mac, and Linux.
User-Friendly Interface: Simplifies remote access and control.
File Transfer and Chat: Facilitates easy communication and data exchange.
Remote Reboot: Enables restarting devices without physical access.

What benefits and ROI should users consider?

Enhanced Collaboration: Facilitates easy screen sharing and administrative controls for teamwork.
Efficient Performance: Provides swift connections and robust remote control capabilities.
Security: Offers strong protection features for safe remote access.
Ease of Use: Designed for both technical and non-technical users, streamlining operations.

In various industries, TeamViewer Business plays a crucial role in managing distributed environments. It's essential for help desks handling remote problem-solving and employee training. Its ability to bypass firewalls and support cross-platform compatibility makes it a preferred choice for organizations needing to control devices across operating systems, simplifying IT management and technical support.

TeamViewer

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross

Buyer's Guide

Remote Monitoring and Management (RMM)

July 2025

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