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Make vs SS&C Blue Prism comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.0
Automation enhances efficiency, cuts labor costs by 50%, boosts ROI, and saves time on reporting, content, and CRM tasks.
Sentiment score
5.9
<p>SS&amp;C Blue Prism enhanced efficiency and collaboration, saving 5,000 hours and reducing costs by 50-60% despite licensing expenses.</p>
I have indeed seen a return on investment as it has saved us hundreds of hours in repetitive tasks, streamlining our follow-up to the leads that we are generating.
Network Engineer at AT&T
I implemented a booking system for my client that previously required data to be entered directly into Google Sheets and reminders to be sent manually; using Make, they have saved about 50% of their time, which equals one labor resource, translating to a significant amount of money saved.
Founder at WebEase
With that extra time each month, I could focus more on sales and upscaling my business, so it is really worth it.
It saved a lot of money, with 50 to 60% of our cost saved, especially through automation.
Account Manager at a manufacturing company with 5,001-10,000 employees
I have more time to work on meaningful tasks since automation has been very helpful in automating repetitive and time-consuming tasks.
Senior Technical Lead at upstage
 

Customer Service

Sentiment score
5.5
Make's responsive customer support and abundant self-help resources efficiently resolve user issues, fostering an active, supportive community.
Sentiment score
7.1
<p>SS&amp;C Blue Prism's customer support is proactive and responsive, though some users note occasional slow response times.</p>
We have escalated a few issues that we faced during some integrations, and we received reasonable responses from Make support.
Chief Executive Officer at Ashtex Solutions
They were doing the best job for my use cases and my problems.
Bubble.Io | Xano | No Code | Mba | Make | Zapier | Full Stack at Indian Railways
When I had a problem during the pricing payment, the customer support handled it very well.
Freelancer at a consultancy with 11-50 employees
They provide very detailed responses that enable us to handle any issues effectively.
Technical Auditor at a financial services firm with 10,001+ employees
Our team manages security and compliance by storing data for five years, archiving logs older than seven days while maintaining backups, and implementing strict logging practices.
Assistant Consultant at Tata Consultancy
The response times were slow to turn around.
Intelligent Automation Solution Architect at Digiblu
 

Scalability Issues

Sentiment score
5.5
Make is scalable and effective for complex workflows, but pricing and workflow setup can challenge some users.
Sentiment score
7.7
<p>SS&amp;C Blue Prism is scalable with efficient workload management, though some report limitations; generally praised for capacity and flexibility.</p>
When you have an error, it is very hard to do error handling and debugging.
Automation Engineer at a tech services company with 501-1,000 employees
It can handle increasing workloads or more complex automations easily, but I need to set up each and every component carefully.
Developer at a educational organization with 51-200 employees
Make's scalability is very good, and if the pricing were lower, I could scale a lot more.
Founder at WebEase
It is scalable from the solution perspective.
Technical Auditor at a financial services firm with 10,001+ employees
 

Stability Issues

Sentiment score
7.3
Make is mostly stable and reliable for users, with occasional minor bugs and issues that don't hinder overall performance.
Sentiment score
8.5
<p>SS&amp;C Blue Prism is stable and reliable, requiring routine checks and team management to handle high data volumes efficiently.</p>
I found it to be high on stability, and I would rate it at nine.
Intelligent Automation Solution Architect at Digiblu
The solution is generally stable, though we have faced issues with increased transaction loads causing latency and occasional hang-ups.
Senior Consultant at Eviden
 

Room For Improvement

Users seek enhanced developer-friendliness, integrations, documentation, pricing, ease of use, security, stability, support tools, and customization.
<p>SS&amp;C Blue Prism should modernize its interface, simplify integration, and offer flexible licensing to improve accessibility and adoption.</p>
There should be clarity about whether the data is secure while passing through these automations or integrations created within Make.
Chief Executive Officer at Ashtex Solutions
I would love to have more detailed logs, step-by-step error tracing, and better visualization of failed executions, as I think it would improve the user experience significantly.
software engineer at a non-tech company with 1,001-5,000 employees
The lagging problem needs to be solved.
Gtm Operator, Lead Generator at 404Minds Technologies
It was not developed in a consumption-based manner, however, rather in a fixed-price licensing model that did not account for volumes.
Intelligent Automation Solution Architect at Digiblu
 

Setup Cost

Make's pricing is affordable and flexible, with options like Docker solutions, making it cost-effective compared to competitors.
<p>SS&amp;C Blue Prism's pricing suits large enterprises but is costly for smaller companies, lacking modern flexibility and regional variations.</p>
Licensing was affordable.
Network Engineer at AT&T
I found a solution that allows me to use Make almost for free, just using the Docker on-premises.
Automation Engineer at a tech services company with 501-1,000 employees
It's cost-effective and it's pocket-friendly.
Bubble.Io | Xano | No Code | Mba | Make | Zapier | Full Stack at Indian Railways
The pricing model was not modern, as it wasn't designed on a consumption basis or as a service basis.
Intelligent Automation Solution Architect at Digiblu
The licensing cost can be a bit expensive compared to its competitors.
Technical Lead at Astek
Overall, my experience with pricing, setup cost, and licensing is that for large organizations and medium organizations, it is very cost-effective.
Account Manager at a manufacturing company with 5,001-10,000 employees
 

Valuable Features

Make's intuitive interface and integrations boost efficiency and productivity, saving time and reducing manual tasks with seamless automation.
<p>SS&amp;C Blue Prism automates tasks, enhances efficiency, ensures security, and optimizes processes with a scalable, intuitive design.</p>
Make has positively impacted my organization by enabling us to solve use cases for hundreds of clients across hundreds of different platforms, providing the customization capabilities to automate accounting and invoicing processes that save dozens of man-hours a month, and allowing us to build custom churn, retention, and engagement costs that have driven a 30% reduction in churn.
Network Engineer at AT&T
Instead of spending several days implementing and testing API integrations inside our FastAPI back end, I was able to build the workflows in a few hours using Make.
software engineer at a non-tech company with 1,001-5,000 employees
The task that I would complete in a span of one day is completed in a matter of minutes by using Make.
Executive at Core Jobs
I find the design studio, where I can build the automation, to be the most useful.
Intelligent Automation Solution Architect at Digiblu
 

Categories and Ranking

Make
Ranking in Process Automation
6th
Average Rating
8.0
Reviews Sentiment
5.5
Number of Reviews
18
Ranking in other categories
AI Software Development (4th)
SS&C Blue Prism
Ranking in Process Automation
10th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
11
Ranking in other categories
Business Process Design (9th), Business Process Management (BPM) (9th), Medical Insurance Claims Software (1st), Insurance Claims Processing (1st), Document Management Software (3rd), Low-Code Development Platforms (10th), Intelligent Document Processing (IDP) (6th), Loan Management Software (1st), Document Automation Software (3rd), Business Orchestration and Automation Technologies (11th), AI Customer Experience Personalization (11th), AI Finance & Accounting (4th)
 

Mindshare comparison

As of August 2026, in the Process Automation category, the mindshare of Make is 1.6%, up from 0.9% compared to the previous year. The mindshare of SS&C Blue Prism is 1.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Mindshare Distribution
ProductMindshare (%)
Make1.6%
SS&C Blue Prism1.8%
Other96.6%
Process Automation
 

Featured Reviews

Dinesh Lavu - PeerSpot reviewer
Bubble.Io | Xano | No Code | Mba | Make | Zapier | Full Stack at Indian Railways
Automation workflows have saved time and have reduced manual work for my client projects
Most of what I learned about Make is mainly from the templates only. Anything that I tried to do, I try to see who has done it already and try to understand and rebuild it. When I'm trying to build some workflows, there's a chatbot component. When I ask for something, it helps me in that. Or if I get a bug that I'm finding difficult to debug or understand the use case or the log, it clearly explains it to me and sometimes it advises me to do certain things, so that it's easy for me to fix it. One area for improvement is an auto-building feature. Another is how n8n has a chatbot completion where you can bring some LLMs into the workflow and integrating Ollama and all of that is something I felt is really needed for Make also.
Biwod Duncan - PeerSpot reviewer
Account Manager at a manufacturing company with 5,001-10,000 employees
Automation has saved thousands of hours by processing bulk data and managing emails efficiently
The best features SS&C Blue Prism offers include powerful automation, easy-to-use process flow, and excellent integration capabilities. Data manipulation and handling is very easy and user-friendly. It is very secure, especially in handling sensitive data such as credentials. One of my favorite features of SS&C Blue Prism that stands out is its seamless integration with various systems. This includes features such as load balancing, encryption, audit, and spying modes. The capability proves to be a significant advantage when automating tasks across different applications and platforms, which saves a lot of time. The email handling feature is spot-on, and we are able to automate these tasks easily, saving a lot of time. SS&C Blue Prism has positively impacted my organization as it can easily handle a large amount of data, being very scalable. It also saves time through automation of email. It saved a considerable amount of time, more than 5,000 hours of manual work so far. It saved a considerable amount of money as well. The costing metrics will improve largely. It also requires very little coding. Instead of hiring new people trained in a specific tool, we were able to manage this with the existing workforce with a few weekend classes.
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Educational Organization
14%
Manufacturing Company
11%
Construction Company
9%
Financial Services Firm
16%
Construction Company
15%
Retailer
10%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise1
Large Enterprise6
By reviewers
Company SizeCount
Small Business3
Large Enterprise8
 

Questions from the Community

What is your experience regarding pricing and costs for Make?
Regarding my experience with pricing, setup costs, and licensing for Make, I would add that they need to provide a dark mode because the UI is in light mode. I remember that when I was working late...
What needs improvement with Make?
I think there are improvements needed for Make. They could add a guide roadmap for beginners to make it more accessible. While Make is easy to use, there is always room for improvement. There are m...
What is your primary use case for Make?
My main use case for Make involves automating social media content creation and personalized content creation for my social profile like Instagram.
What is your experience regarding pricing and costs for SS&C Blue Prism?
License management is managed by our project manager and marketing manager, who interact directly with SS&amp;C Blue Prism for renewal processes and acquiring licenses for different environments to...
What needs improvement with SS&C Blue Prism?
Regarding improvements, I perceive that the Desktop automation needs enhancements, especially in input stages for dropdown options. Additionally, getting started with SS&amp;C Blue Prism developmen...
What is your primary use case for SS&C Blue Prism?
My main use case for SS&amp;C Blue Prism is that I have worked for three clients in finance and customer service-based robots. I have worked for BFSI clients and have built around 30 robots in Ente...
 

Comparisons

 

Also Known As

Integromat
SS&C AWD
 

Overview

 

Sample Customers

Buan Consulting, Armadia
AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union
Find out what your peers are saying about Make vs. SS&C Blue Prism and other solutions. Updated: June 2026.
907,768 professionals have used our research since 2012.