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Micro Focus Service Test [EOL] vs OpenText Functional Testing comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Micro Focus Service Test [EOL]
Average Rating
7.6
Reviews Sentiment
1.0
Number of Reviews
6
Ranking in other categories
No ranking in other categories
OpenText Functional Testing
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
98
Ranking in other categories
Functional Testing Tools (3rd), Mobile App Testing Tools (2nd), Regression Testing Tools (3rd), API Testing Tools (5th), Test Automation Tools (4th)
 

Featured Reviews

it_user375834 - PeerSpot reviewer
VRM - Venue Results Manager at a sports company with 1,001-5,000 employees
It made it easy for the test team to monitor and measure test execution​.
The most valuable features for us are Performance on execution Usage, once most of tasks are drag and drop, so you just need to drag the features during script preparation Integration with other ALM tools My team integrated test scripts from HP Service Test into HP QC ALM test management tool.…
Kevin Copple - PeerSpot reviewer
Sr. Quality Assurance Project Manager at a tech services company with 501-1,000 employees
Has supported faster test execution and increased flexibility while offering room to improve support responsiveness
Reducing the levels of support is something they could continue to improve. They tend to have an entry-level person that may not be as familiar with the product that fields the calls, which creates another day of delay to get to the level that's needed. This is a common practice across most companies where you call, you get the entry-level person, and then they work their way up to help screen calls so that they are more focused.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Service Test provides different opportunities in SOA testing, which helps us to provide better SOA solutions to clients."
"It has helped a lot in reducing the time that would be put in for a particular module."
"The most valuable feature is the graphical workflow."
"Service Test is user friendly and requires QTP developers a relatively minimal learning curve to catch up with any changes in features that may get introduced by newer versions."
"The data validation used to take a lot of time, and now through Service Test it is done within minutes."
"My team integrated test scripts from HP Service Test into HP QC ALM test management tool, which made it easy for the test team to monitor and measure test execution."
"Its ease-of-use; it doesn’t take long to train staff on it, and our third-party script developers find it easy to up-skill staff to use UFT."
"It's easy to use for beginners and non-technical people."
"I like the fact that you can record and play the record of your step scripts, and UFT One creates the steps for you in the code base."
"Its ease of use means we've been able to ramp up non-technical users and have them understand how to do general debugging very easily."
"My previous organization used UFT extensively for automation more than 500 complex end to end regression tests with considerable savings in time and effort."
"UFT has improved our ability to regression test, freeing up the test team to work only on the new portions of the software without having to worry that they are introducing new errors in other areas without knowing it."
"UFT One has good coverage of different environments and any Windows application or web application."
"The best feature of UFT by far is its compatibility with a large variety of products, tools and technologies."
 

Cons

"Its pricing is a bit high when compared to other SOA testing tools."
"When an entire script is ready in the tool and there is a modification of WSDL at the final point, you need to form the code from scratch and there will be a lot of objects in the tool that wouldn't work after the inclusion of the new WSDL, which requires significant manual effort to fix."
"Service Test technology is primarily meant to test applications without user interface therefore falling short of helping in the test of UI applications unlike QTP."
"They should come up with something like Fiddler to see the service status."
"If the license server went down, all the HPST nodes would fail their automation tests, which would bring down the entire automated test infrastructure and people would think the current build was bad."
"Stability can be an issue, and the weaker the resources on the machine running UFT the more likely there will be problems."
"The initial setup is complex."
"This tool is good for programming experts."
"It's hard to install the license seat because the web-based GUI is not user friendly."
"I would like to have detailed description provided to test the cloud-based applications."
"A user is forced back to the main script during debugging. 90% of code development and issues occur in function libraries, so having the tool jump back to the main script from its last line of execution is problematic making debugging overly tedious."
"There could be improvements in report export features similar to SmartBear."
"Sometimes, the results' file size can be intense. I wish it was a little more compact."
 

Pricing and Cost Advice

Information not available
"It's an expensive solution."
"HPE recently extended the demo license period from 30 days to 60 days which was a very wise and popular decision to give potential customers more time to install it and try it for free. Even if your company has a salesperson come in and demo UFT, I would highly encourage at least one of your developers or automation engineers to download and install it to explore for themselves the functionality and features included during the demo trial period."
"The tool's price is high."
"The pricing fee is good. If someone makes use of the solution once a day for a half hour then the fee will be more expensive. For continuous use and application of the solution to different use cases, the fee is average."
"The price is only $3,000. I don't know how many QA analysts you would have in any given company. Probably no more than five or 10. So if it's a large corporation, it can easily afford $15,000 to $25,000. I don't see that being an issue."
"Compared to other tools in the market, UFT One is very competitive. The recent Covid pandemic situation also hit customer budgets significantly, so Micro Focus offered some discounted prices, which is definitely competitive."
"We have ALM licensing, and the tool is free of cost."
"The solution is priced reasonably for what features it is providing. However, it might be expensive for some."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
21%
Financial Services Firm
15%
Computer Software Company
7%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise13
Large Enterprise71
 

Questions from the Community

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How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus UFT is a performance and functional testing tool. We tested it, and it was well...
What needs improvement with Micro Focus UFT One?
Reducing the levels of support is something they could continue to improve. They tend to have an entry-level person that may not be as familiar with the product that fields the calls, which creates...
What is your primary use case for Micro Focus UFT One?
I'm more familiar with Functional Testing. OpenText Functional Testing for Developers is a different product set that functions as an IDE for writing custom code. We don't leverage that product bec...
 

Also Known As

Service Test, HPE Service Test
Micro Focus UFT One, Micro Focus UFT (QTP), QTP, Quick Test Pro
 

Overview

 

Sample Customers

John Lewis, SEED Infotech, Bajaj Allianz, TMNAS, Hexaware, Brewin Dolphin, A U.S. bank
Sage, JetBlue, Haufe.Group, Independent Health, Molina Healthcare, Cox Automotive, andTMNA Services
Find out what your peers are saying about Tricentis, Worksoft, OpenText and others in Functional Testing Tools. Updated: April 2026.
893,244 professionals have used our research since 2012.