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Micro Focus Service Test [EOL] vs OpenText Functional Testing comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Micro Focus Service Test [EOL]
Average Rating
7.6
Reviews Sentiment
1.0
Number of Reviews
6
Ranking in other categories
No ranking in other categories
OpenText Functional Testing
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
98
Ranking in other categories
Functional Testing Tools (4th), Mobile App Testing Tools (2nd), Regression Testing Tools (3rd), API Testing Tools (5th), Test Automation Tools (5th)
 

Featured Reviews

it_user375834 - PeerSpot reviewer
VRM - Venue Results Manager at a sports company with 1,001-5,000 employees
It made it easy for the test team to monitor and measure test execution​.
The most valuable features for us are Performance on execution Usage, once most of tasks are drag and drop, so you just need to drag the features during script preparation Integration with other ALM tools My team integrated test scripts from HP Service Test into HP QC ALM test management tool.…
Kevin Copple - PeerSpot reviewer
Sr. Quality Assurance Project Manager at a tech services company with 501-1,000 employees
Has supported faster test execution and increased flexibility while offering room to improve support responsiveness
Reducing the levels of support is something they could continue to improve. They tend to have an entry-level person that may not be as familiar with the product that fields the calls, which creates another day of delay to get to the level that's needed. This is a common practice across most companies where you call, you get the entry-level person, and then they work their way up to help screen calls so that they are more focused.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Service Test is user friendly and requires QTP developers a relatively minimal learning curve to catch up with any changes in features that may get introduced by newer versions."
"The data validation used to take a lot of time, and now through Service Test it is done within minutes."
"The most valuable feature is the graphical workflow."
"Service Test provides different opportunities in SOA testing, which helps us to provide better SOA solutions to clients."
"My team integrated test scripts from HP Service Test into HP QC ALM test management tool, which made it easy for the test team to monitor and measure test execution."
"It has helped a lot in reducing the time that would be put in for a particular module."
"It offers a wide range of testing."
"Automation of tests is done very fast with UFT One."
"The solution is in the top list for automatic functional testing."
"The stop automation is a great feature."
"UFT is easy to use for functional testing, so for me it’s very important that it can travel across a large range of technologies."
"The interface is fine and there is nothing else to add in terms of enhancement."
"UFT is the only technology that enabled us to actually automate our core application."
"Since I started, we invested in UFT and automation and we have significantly reduced our release cycle time."
 

Cons

"When an entire script is ready in the tool and there is a modification of WSDL at the final point, you need to form the code from scratch and there will be a lot of objects in the tool that wouldn't work after the inclusion of the new WSDL, which requires significant manual effort to fix."
"They should come up with something like Fiddler to see the service status."
"If the license server went down, all the HPST nodes would fail their automation tests, which would bring down the entire automated test infrastructure and people would think the current build was bad."
"Its pricing is a bit high when compared to other SOA testing tools."
"Service Test technology is primarily meant to test applications without user interface therefore falling short of helping in the test of UI applications unlike QTP."
"I would like to see more integration with LeanFT and use UFT for continuous integration. It's still a closed product."
"The artificial intelligence functionality is applicable only on the web, and it should be expanded to cover non-web applications as well."
"When the number of automation tests are very high, say 5000 to 10000, even with eight to 10 licenses, UFT can take over 24 hours for execution."
"HP products sometimes have a lot of bugs to fix. You get in trouble sometimes because you want to adhere to some timelines, but then you find that the solution doesn't work."
"We have had some issues with stability, where it crashes sometimes."
"One thing that confused me, and now just mildly irritates me, is that we migrated from QuickTest Pro to HP UFT, Unified Functional Test. After we did the migration, it turned out that we didn't really have Unified Functional Test at all."
"The application can be buggy at times and takes up a lot of memory on your PC."
"Sometimes you need a little bit more, but then HP help us to find it as they're knowledgeable troubleshooters."
 

Pricing and Cost Advice

Information not available
"Compared to other tools in the market, UFT One is very competitive. The recent Covid pandemic situation also hit customer budgets significantly, so Micro Focus offered some discounted prices, which is definitely competitive."
"The price is one aspect that could be improved."
"OpenText UFT One is a very expensive solution."
"The price is reasonable."
"For the price of five automation licenses, you simply would not be able to hire five manual testers for two years worth of 24/7 manual testing work on demand."
"The way the pricing model works is that you pay a whole boatload year one. Then, every year after, it is around half or less. Because instead of paying for the new product, you are just paying for the support and maintenance of it. That is probably one of the biggest things that I hear from most people, even at conferences, "Yeah, I would love to use UFT One, but we don't have a budget for it.""
"The licensing and pricing model is confusing."
"It's an expensive solution."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
21%
Financial Services Firm
14%
Computer Software Company
8%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise13
Large Enterprise71
 

Questions from the Community

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How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus UFT is a performance and functional testing tool. We tested it, and it was well...
What needs improvement with Micro Focus UFT One?
Reducing the levels of support is something they could continue to improve. They tend to have an entry-level person that may not be as familiar with the product that fields the calls, which creates...
What is your primary use case for Micro Focus UFT One?
I'm more familiar with Functional Testing. OpenText Functional Testing for Developers is a different product set that functions as an IDE for writing custom code. We don't leverage that product bec...
 

Also Known As

Service Test, HPE Service Test
Micro Focus UFT One, Micro Focus UFT (QTP), QTP, Quick Test Pro
 

Overview

 

Sample Customers

John Lewis, SEED Infotech, Bajaj Allianz, TMNAS, Hexaware, Brewin Dolphin, A U.S. bank
Sage, JetBlue, Haufe.Group, Independent Health, Molina Healthcare, Cox Automotive, andTMNA Services
Find out what your peers are saying about Tricentis, BrowserStack, Worksoft and others in Functional Testing Tools. Updated: March 2026.
884,873 professionals have used our research since 2012.