No more typing reviews! Try our Samantha, our new voice AI agent.

Micro Focus Service Test [EOL] vs OpenText Functional Testing comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Micro Focus Service Test [EOL]
Average Rating
7.6
Reviews Sentiment
1.0
Number of Reviews
6
Ranking in other categories
No ranking in other categories
OpenText Functional Testing
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
98
Ranking in other categories
Functional Testing Tools (3rd), Mobile App Testing Tools (2nd), Regression Testing Tools (3rd), API Testing Tools (3rd), Test Automation Tools (4th)
 

Featured Reviews

it_user375834 - PeerSpot reviewer
VRM - Venue Results Manager at a sports company with 1,001-5,000 employees
It made it easy for the test team to monitor and measure test execution​.
The most valuable features for us are Performance on execution Usage, once most of tasks are drag and drop, so you just need to drag the features during script preparation Integration with other ALM tools My team integrated test scripts from HP Service Test into HP QC ALM test management tool.…
Kevin Copple - PeerSpot reviewer
Sr. Quality Assurance Project Manager at a tech services company with 501-1,000 employees
Has supported faster test execution and increased flexibility while offering room to improve support responsiveness
Reducing the levels of support is something they could continue to improve. They tend to have an entry-level person that may not be as familiar with the product that fields the calls, which creates another day of delay to get to the level that's needed. This is a common practice across most companies where you call, you get the entry-level person, and then they work their way up to help screen calls so that they are more focused.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has helped a lot in reducing the time that would be put in for a particular module."
"The data validation used to take a lot of time, and now through Service Test it is done within minutes."
"Service Test is user friendly and requires QTP developers a relatively minimal learning curve to catch up with any changes in features that may get introduced by newer versions."
"Service Test provides different opportunities in SOA testing, which helps us to provide better SOA solutions to clients."
"My team integrated test scripts from HP Service Test into HP QC ALM test management tool, which made it easy for the test team to monitor and measure test execution."
"The most valuable feature is the graphical workflow."
"It helps in identifying defects earlier. With manual testing, that 15-day timeline meant there were times when we would find defects on the 11th or 12th day of the cycle, but with automation we are able to run the complete suite within a day and we are able to find the failures. It helps us to provide early feedback."
"Compared to other products, UFT One is better, faster, and more accurate."
"Automation of tests is done very fast with UFT One."
"For traditional automation, approximately half of our tests end up automated. Therefore, we are saving half the testing time by pushing it off to automation. That gives it an intrinsic benefit of more time for manual testers and business testers to work on possibly more important and interesting things. For some of our applications, they don't just have to do happy path testing anymore, they can go more in-depth and breadth into the process."
"UFT is an expensive tool that can save you a lot of time and effort and provide great value for money if used correctly, but also turn out as ineffective related to value-for-money if used the wrong way."
"It's a fine solution with good out-of-the-box protocols."
"For test automation, it helps to speed up the testing and to speed up the software delivery, especially for HPE UFT because you have lots of test automation tools."
"UFT has improved our ability to regression test, freeing up the test team to work only on the new portions of the software without having to worry that they are introducing new errors in other areas without knowing it."
 

Cons

"If the license server went down, all the HPST nodes would fail their automation tests, which would bring down the entire automated test infrastructure and people would think the current build was bad."
"They should come up with something like Fiddler to see the service status."
"Its pricing is a bit high when compared to other SOA testing tools."
"When an entire script is ready in the tool and there is a modification of WSDL at the final point, you need to form the code from scratch and there will be a lot of objects in the tool that wouldn't work after the inclusion of the new WSDL, which requires significant manual effort to fix."
"Service Test technology is primarily meant to test applications without user interface therefore falling short of helping in the test of UI applications unlike QTP."
"Scripting has become more complex from a maintenance standpoint to support additional browsers."
"In my opinion, the improvement of the object recognition of new technologies and the capacity to catch more performance info should be desirable."
"UFT has a recording feature. They could make the recording feature window bigger for whatever activities that I am recording. It would improve the user experience if they could create a separate floating panel (or have it automatically show on the side) once the recording starts."
"Sometimes it appears that UFT takes a while to open and sometimes will run slower than expected. Also, UFT uses a lot of memory."
"Previously, the product was a script-based solution. Presently, the tool offers non-script, no-code, or low-code functionalities, making it an area where improvements are required."
"I'd like to see test case-related reports included in the solution."
"When the number of automation tests are very high, say 5000 to 10000, even with eight to 10 licenses, UFT can take over 24 hours for execution."
"Cost is the biggest issue with UFT. It is not cheap."
 

Pricing and Cost Advice

Information not available
"The price is only $3,000. I don't know how many QA analysts you would have in any given company. Probably no more than five or 10. So if it's a large corporation, it can easily afford $15,000 to $25,000. I don't see that being an issue."
"It's a yearly subscription. There are no additional costs to the standard subscription."
"OpenText UFT One is a very expensive solution."
"HPE recently extended the demo license period from 30 days to 60 days which was a very wise and popular decision to give potential customers more time to install it and try it for free. Even if your company has a salesperson come in and demo UFT, I would highly encourage at least one of your developers or automation engineers to download and install it to explore for themselves the functionality and features included during the demo trial period."
"The way the pricing model works is that you pay a whole boatload year one. Then, every year after, it is around half or less. Because instead of paying for the new product, you are just paying for the support and maintenance of it. That is probably one of the biggest things that I hear from most people, even at conferences, "Yeah, I would love to use UFT One, but we don't have a budget for it.""
"Its price is reasonable compared to other vendors."
"Compared to other products, the solution is very expensive."
"The pricing of the product is an issue."
report
Use our free recommendation engine to learn which Functional Testing Tools solutions are best for your needs.
900,747 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Manufacturing Company
21%
Financial Services Firm
15%
Construction Company
6%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise13
Large Enterprise74
 

Questions from the Community

Ask a question
Earn 20 points
How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus UFT is a performance and functional testing tool. We tested it, and it was well...
What needs improvement with Micro Focus UFT One?
Reducing the levels of support is something they could continue to improve. They tend to have an entry-level person that may not be as familiar with the product that fields the calls, which creates...
What is your primary use case for Micro Focus UFT One?
I'm more familiar with Functional Testing. OpenText Functional Testing for Developers is a different product set that functions as an IDE for writing custom code. We don't leverage that product bec...
 

Also Known As

Service Test, HPE Service Test
Micro Focus UFT One, Micro Focus UFT (QTP), QTP, Quick Test Pro
 

Overview

 

Sample Customers

John Lewis, SEED Infotech, Bajaj Allianz, TMNAS, Hexaware, Brewin Dolphin, A U.S. bank
Sage, JetBlue, Haufe.Group, Independent Health, Molina Healthcare, Cox Automotive, andTMNA Services
Find out what your peers are saying about Tricentis, Worksoft, OpenText and others in Functional Testing Tools. Updated: June 2026.
900,747 professionals have used our research since 2012.