Microsoft Dynamics 365 Business Central vs Microsoft Dynamics GP comparison

Microsoft Dynamics 365 Business Central vs. Microsoft Dynamics GP

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Dynamics 365 Busi...

Ranking in ERP

5th

Average Rating

8.2

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Activity Based Costing Software (2nd)

Microsoft Dynamics GP

Ranking in ERP

17th

Average Rating

7.8

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2026, in the ERP category, the mindshare of Microsoft Dynamics 365 Business Central is 2.8%, down from 6.2% compared to the previous year. The mindshare of Microsoft Dynamics GP is 1.3%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

ERP Mindshare Distribution
Product	Mindshare (%)
Microsoft Dynamics 365 Business Central	2.8%
Microsoft Dynamics GP	1.3%
Other	95.9%

ERP

Featured Reviews

Jacinta Chanda

Examinations Manager at Northrise University

Integrated academic workflows have transformed how our institution manages courses and results

For Microsoft Dynamics 365 Business Central, every time we need to make an adjustment, we must make a payment, which is slightly expensive for us as an organization. There are certain modifications we'd like to make, and those come with a cost. The licensing is also very expensive, so if the prices could be revisited, especially for educational institutions, that would be really helpful. Otherwise, it has proven to be a very good tool for us as an organization. I chose a rating of nine for Microsoft Dynamics 365 Business Central because it has been very useful for us as an organization, but there are still a few improvements that need to be made. Sometimes we experience glitches when generating certain reports, and every time we need to make a modification, we have to pay for that. Thus, I will not give it a ten because there are a few areas needing improvement.

Read full review

reviewer2723988

Executive Director, Digital & Technology at a tech consulting company with 5,001-10,000 employees

Integration and flexibility deliver outstanding business experiences with innovative platforms enhancements

Scale is a primary concern. If the product vision continues to serve small and mid-cap companies, they need to continue incorporating features into the out-of-the-box solution because small-caps typically lack budget for in-house IT organizations to customize and maintain systems. If they want to expand beyond mid-cap and enter the large-cap market, they need to consider balance and provide more customizability. This includes extending process flows through more APIs and building a more modular architecture with granular backend exposed via API. The process layer should allow clients to customize while invoking back-office APIs. The general perception positions Microsoft Dynamics GP in the middle of the market. Systems such as NetSuite and ServiceNow occupy the lower category, providing narrow use cases. Microsoft Dynamics GP offers more breadth and out-of-the-box capabilities at a slightly higher price point. At the top end, SAP, Oracle, and Salesforce offer extensive customizability at a premium price, suitable for large organizations with multiple transactions and customers. Microsoft Dynamics GP currently occupies a favorable position in the middle segment with limited competition.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"NAV covers everything from purchasing and selling items to invoicing. Everything is within NAV, so it's all very neat."

"Its most valuable feature is the user interface."

"Reporting is very good in NAV."

"Microsoft offers a complete end-to-end solution for organizations of all statuses and sizes."

"For people who want to start using Microsoft Dynamics Business Central, it's a far easier system to use than any other competing ERPs in the segments because it's very easy to configure."

"We use Microsoft Dynamics 365 Business Central as CRM."

"It's quite useful for our production line, and it's easy to configure to our requirements."

"The product is customizable so we can tune it according to our requirements."

More Microsoft Dynamics 365 Business Central pros

"It is quite a robust system."

"The fixed assets, payroll, the data module, and user-friendliness are most valuable."

"It is a tried and tested ERP system which if used correctly, is definitely a very good program for managing all aspects of a business from customer sales, and receivables management, to payable management and finance reporting. So, it's super critical for any mid-sized company."

"It helps to streamline and automate their accounting processes."

"The most valuable feature is the ability to easily update and maintain accurate data across all aspects of our operations."

"Microsoft Dynamics GP has supported our compliance with industry regulations completely."

"We have not encountered any noteworthy scalability issues; it’s a matter of increasing the power of the servers and hardware/software that it runs on."

"Customer service is very good and technical support is very good."

More Microsoft Dynamics GP pros

Cons

"There is room for improvement in the ability to reverse or correct transactions more easily."

"Microsoft Dynamics 365 Business Central has been buggy in my experience and they should improve in this area. Additionally, there are too many updates. The updates involve a whole bunch of applications as part of the package, such as the Edge browser. The updates are too broad across the whole package of applications."

"The UI is not particularly user-friendly and the CRM could do with some enhancements."

"It would be nice, in Microsoft Teams, if we were able to type more information into the chat."

"The solution could include the retail tool in the native version. Currently, it is sold as a separate product."

"The price of Microsoft Dynamics 365 Business Central could be reduced."

"In the next release, I would like to see a quality check module - Navision doesn't have one, and the industry very much requires it."

"The solution can improve by having better integration with Microsoft PowerBI and reporting."

More Microsoft Dynamics 365 Business Central cons

"Dynamics GP could be improved in terms of its usability and modernization."

"At times, navigating the user console can be challenging, particularly when trying to find account information."

"Windows authentication is not available for the full GP 2016 client."

"Initially, we encountered challenges, particularly with users transitioning from their previous applications."

"With payroll, the payroll that they have offers US or Canadian tax. However, here, our tax payments are different from the US and Canada. It is very difficult to put in our tax tables. We need some customization. It should be readily available for any country to use according to their tax implications. The system should know different types of tax regimes around the world so that it can accommodate. It's a little bit rigid on that."

"Not quite all the reports are fully exportable to Excel."

"As technology changes, I would say probably in the area of chart up account needs improvement because chart up account is a string. So if they make it more flexible."

"There should also be extra redundancy when posting to modules."

More Microsoft Dynamics GP cons

Pricing and Cost Advice

"The solution's license is costly compared to other CRM tools."

"$80-$100 per license, per month."

"In my opinion, the fees are reasonable."

"The license changes every year. Sometimes it's for fixed users, and sometimes it's for concurrent users."

"I would rate the pricing of this solution at three out of five."

"The on-premises model of Dynamics NAV is very expensive, hence our plan to migrate to Dynamics 365 Business Central, which appears to fit our needs better in terms of pricing. Compared to competitors, the cloud version of Dynamics is in the middle; not too high and not too low."

"Its licensing is yearly. In addition to the licensing cost, there is the cost of hosting on Azure."

"There are two types of licenses. One is the essential license in which everything is covered, and the next is the premium. If your company is a manufacturing or service management company, then you can go for the premium license because those two modules are the premium ones. You can manage your manufacturing activities and your service activities."

More Microsoft Dynamics 365 Business Central pricing and cost advice

"It is an affordable solution."

"In comparison to other ERP systems, the pricing is not necessarily inexpensive, but it can be considered more cost-effective."

"I think the tool is competitively priced and it's more of a one-time investment with a low annual renewal fee."

"For us, in our local currency, it costs us around 5 million Botswanan Pulas a year. It's quite a lot of money."

"Its pricing and licensing are high. Of course, we all know that it is Microsoft."

"The solution's price is steep."

"We evaluated some local products, because of the pricing, but this product has better features and support."

"I would say that the pricing is moderate, not cheap, and not expensive. There are many more expensive ERPs than GP, and there are less expensive as well, so it is moderately priced."

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913,924 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Manufacturing Company

11%

Outsourcing Company

10%

Construction Company

Comms Service Provider

Construction Company

21%

Financial Services Firm

Manufacturing Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	43
Midsize Enterprise	12
Large Enterprise	19

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	5
Large Enterprise	10

Questions from the Community

Is it advisable to purchase Dynamics CRM in addition to NAV 2016?

Short answer: depends on your sales needs. NAV 2016’s built-in CRM is very basic. It’s fine for simple contact management and basic sales tracking, but it lacks: Proper pipeline management Adva...

What is your experience regarding pricing and costs for Microsoft Dynamics NAV?

Microsoft Dynamics NAV pricing can vary significantly depending on the number of users, deployment model, customizations, and implementation scope. In my experience, the software license is only pa...

What needs improvement with Microsoft Dynamics NAV?

What is your experience regarding pricing and costs for Microsoft Dynamics GP?

D365 BC licensing SAAS model with subscription ranging $70/User/Month.

What needs improvement with Microsoft Dynamics GP?

One area we’d like to see improved is cloud modernization and integration. Dynamics GP has been reliable for many businesses, but stronger native cloud capabilities, automation, AI, and easier inte...

What is your primary use case for Microsoft Dynamics GP?

I have implemented Microsoft Dynamics GP in commercial and public sector organizations. In commercial pharma life sciences, Salesforce Veeva implementation supports commercial organizations doing p...

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Compared 7% of the time

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Compared 6% of the time

SYSPRO vs Microsoft Dynamics 365 Business Central

Compared 5% of the time

More Microsoft Dynamics 365 Business Central Competitors

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Compared 16% of the time

SAP S/4HANA vs Microsoft Dynamics GP

Compared 14% of the time

SAP ERP vs Microsoft Dynamics GP

Compared 7% of the time

Sage MAS vs Microsoft Dynamics GP

Compared 5% of the time

JD Edwards EnterpriseOne vs Microsoft Dynamics GP

Compared 5% of the time

More Microsoft Dynamics GP Competitors

Product Reports

Microsoft Dynamics 365 Business Central

Download Microsoft Dynamics 365 Business Central product report

Microsoft Dynamics 365 Business Central report

Microsoft Dynamics GP

Download Microsoft Dynamics GP product report

Also Known As

Dynamics NAV, MS Dynamics NAV

Dynamics GP, MS Dynamics GP

Overview

Microsoft Dynamics 365 Business Central provides customization and integrates with Microsoft tools like Excel and Outlook. It's accessible via cloud and supports various business functions, making it ideal for small and medium-sized businesses.

Microsoft Dynamics 365 Business Central is known for real-time data management, robust reporting, financial analytics, and security encryption. It seamlessly adapts to different business needs and is economically viable, making it an optimal choice. There is room for enhancements in pricing for small businesses, sales automation, security configurations, inter-company logistics, inventory management, Power BI and CRM integration, interface friendliness, and reporting tools. Users seek improvements in AI, customization, multi-country management, retail integration, training resources, stability, and transaction correction.

What are Microsoft Dynamics 365 Business Central's key features?

Customization: Tailors functionalities to unique business requirements.
Integration: Works with Microsoft products like Excel and Outlook.
Cloud Accessibility: Offers web access for enhanced flexibility.
Financial Analytics: Provides insight-driven decision making.
Security Encryption: Ensures data protection and compliance.

What benefits should be considered when evaluating Microsoft Dynamics 365 Business Central?

Cost-Effectiveness: Provides economical solutions for SMBs.
Scalability: Adapts to diverse business scales and demands.
Automation: Streamlines business operations and increases efficiency.
CRM Capabilities: Enhances customer relationship management.

Used predominantly in financial management, CRM, inventory tracking, and internal operations, Microsoft Dynamics 365 Business Central supports industries like finance, retail, education, and distribution. It offers modules for accounts receivable, accounts payable, general ledger, and supply chain management. Integration with Microsoft 365 and cloud-based functionalities enhances operational efficiency and data management.

Microsoft

Microsoft Dynamics GP is a comprehensive business management solution providing financial control, accounting features, and extensive reporting. It is built to support small to midsize companies offering reliable stability and simplicity in setup.

Microsoft Dynamics GP integrates with Microsoft Office and supports a range of business operations including financials, sales, and inventory management. Despite its strong functionality in financial reporting and analytics, it faces challenges with its outdated interface and limited cloud capabilities. Companies can enhance the system's functionality through Power Apps and Power Platform alongside third-party add-ons. While it is known for its financial stability and user-friendly navigation, improving integration and scalability remains a priority.

What are some key features?

Financial Control: Strong capabilities in accounting and compliance support.
Extensive Reporting: Provides customizable reporting and analytics options.
Integration: Seamlessly connects with Microsoft Office and other systems.
Core Modules: Includes financials, sales, inventory management, and analytics.
Customization: Offers customizable solutions with third-party add-ons.

What benefits do businesses expect?

Reliable Stability: Offers easy setup and dependable performance.
User Navigation: Known for user-friendly interfaces.
Supportive Community: Access a strong network for guidance and collaboration.
Data Accuracy: Enhance data management with Smart Place features.

Many companies use Microsoft Dynamics GP as their primary accounting and financial management platform, supporting accounts payable, receivable, payroll, and inventory management. The integration capabilities allow it to serve as an ERP for small to midsize entities, facilitating additional functionalities in logistics, HR, warehouse operations, and more.

Microsoft

Sample Customers

Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection

Rural Metro, WASH Multifamily Laundry, Kauffman Center for the Performing Arts, Elcome International LLC, Batteries Plus Corporate Stores, Catalogic Software, Choate Rosemary Hall

Microsoft Dynamics 365 Business Central vs. Microsoft Dynamics GP