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Microsoft Dynamics AX vs Unit4 Business World comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Dynamics AX
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
59
Ranking in other categories
ERP (8th), Activity Based Costing Software (5th)
Unit4 Business World
Average Rating
6.8
Reviews Sentiment
6.7
Number of Reviews
6
Ranking in other categories
Cloud ERP (8th)
 

Mindshare comparison

While both are Enterprise Resource Planning solutions, they serve different purposes. Microsoft Dynamics AX is designed for ERP and holds a mindshare of 2.5%, down 5.9% compared to last year.
Unit4 Business World, on the other hand, focuses on Cloud ERP, holds 3.7% mindshare, up 3.1% since last year.
ERP Mindshare Distribution
ProductMindshare (%)
Microsoft Dynamics AX2.5%
SAP ERP8.6%
SAP S/4HANA5.8%
Other83.1%
ERP
Cloud ERP Mindshare Distribution
ProductMindshare (%)
Unit4 Business World3.7%
Oracle Fusion Cloud ERP18.7%
NetSuite ERP18.5%
Other59.1%
Cloud ERP
 

Featured Reviews

reviewer2765214 - PeerSpot reviewer
Senior Sales Support Supervisor at a manufacturing company with 501-1,000 employees
Has required ongoing support and modernization but effectively manages core operations and complex workflows
Microsoft Dynamics AX is a very strong ERP system, applicable for customizations to help companies and organizations streamline their processes. The specific feature I find most valuable about Microsoft Dynamics AX is the applicable permissions. There are many levels of security and permissions for each user to monitor and access specific data relative to their functions. Additionally, the linkage and transition between exploring and moving from window to window, from function to function is valuable. The impact of Microsoft Dynamics AX on managing financial processes is significant. It's a very important element for financial departments as it represents all transactions, references, and records. The adjustments and availability to create more than one virtual company allow large companies, which combined represent one group of companies, to connect and streamline their financials and operations.
IM
Head Of Operations Support Unit For One Corporate System (Ocs) at CGIAR
Integrated finance and HR have supported growth while support and on-premise limits need work
Unit4 ERP7 will not be improved as it is no longer supported by Unit4. The cloud ERP CR and ERP X do have clear roadmaps available to customers. Many of the gaps have been filled by the ERP suite of products. New improvements will include AI agents to automate finance and HR processes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We're using the solution for financial modules, specifically focusing on consolidation, financial configuration, management reporting for warehousing, sales. Most of the features of Microsoft Dynamics AX are good. The overall structure and functions are great. The solution is stable. The initial setup is straightforward."
"Microsoft Dynamics is very stable."
"Automated time-sheets Expenses with integrated mobile apps has reduced our time to payroll from three days to half day"
"The tool's most valuable feature is reporting."
"Support is really good."
"Technical support is very good."
"The relation between CRM and Sales, that's the main strength of this ERP."
"The tool's most important capabilities are for retail and finance. Microsoft Dynamics AX 2012 doesn't have many integration capabilities, but Microsoft 365 has the most capabilities to integrate with any type of standalone software and has many more features."
"Agresso includes a set of reporting and analytic tools that can be used to create a variety of reports unlike traditional ERP."
"We try not to do customization, but we do configuration, and the configuration is extremely flexible with many options for integrations as well."
"Unit4 Business World is a reliable product."
"The financial features are the most valuable because we did not have good financial software and our organization had been growing."
"The product's self-service capabilities have benefited our organization."
"Unit4 Business World's most valuable feature is flexibility. Its dashboards are easy."
"The Unit4 ERP product is very flexible and can be configured to fit most business processes."
 

Cons

"The product is standardised across industries so it is not a good fit for all types of sectors."
"We experienced some challenges with the mobile apps due to the insufficient processing capacity to handle the workload effectively."
"Customer service needed more improvement."
"Microsoft Dynamics AX should include more connectors for third-party integrations. It should also include more features that AI models can govern."
"I would never recommend moving to an obsolete product that cannot get support."
"Microsoft Dynamics AX can improve system performance and security. The security is basic and needs a lot of improvement."
"The product must be made accessible online."
"The database requires a huge CPU and memory resources."
"Reporting and analytics features must be improved."
"I would like to see more flexibility in the customization for us to be able to customize it based on the client's requirements."
"For people on-premise, customer service is not great. During these 12 years, the quality of support has been a significant issue."
"I would like to see direct communication support to engage with clients. The parent company should have a direct relationship with clients. Also, the tool's licensing, upgrade, and maintenance costs should be reduced."
"Well, the commercial section is the worst in this company (0/10), al menos in our case."
"Limited industries covered - Agresso lacks some key modules"
 

Pricing and Cost Advice

"It is not the cheapest solution, but it is also not the most expensive one. It's in between and is cheaper than SAP but more expensive than other local vendors. It is worth the cost."
"In relation to the cloud, it might be expensive for a longer duration. However, it's essential to consider the demands of enterprise users. While it's cost-effective in the short run, it becomes relatively costly in the long run."
"The product's license renewal cost could be better."
"It's too expensive for customers to take this on themselves. As partners, we will buy this on behalf of the customers and then charge this value for each project."
"The yearly licenses are priced okay."
"One client was looking at a $5M SAP proposal and we got AX in just under $2M, and they were very happy with it as they have several sister companies that face $500K SAP upgrades/maintenance seemingly annually."
"I don't know how much this solution costs off the top of my head, but I know that the cloud and SaaS solutions are cheaper."
"The pricing is expensive."
"I rate the solution's pricing a five out of ten."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
8%
Comms Service Provider
7%
Construction Company
7%
Manufacturing Company
12%
Comms Service Provider
12%
University
10%
Agriculture
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise13
Large Enterprise17
No data available
 

Questions from the Community

What needs improvement with Microsoft Dynamics AX?
I think the integration capabilities of Microsoft Dynamics AX need to be enhanced. There are many features for integration, such as APIs and connectors, but I need more ready APIs that link directl...
What is your primary use case for Microsoft Dynamics AX?
For industrial companies, I mainly use Microsoft Dynamics AX for those processes. Most of my clients are manufacturing clients, so I work with food industries, steel industries, plastic industries,...
What is your experience regarding pricing and costs for Microsoft Dynamics AX?
Microsoft Dynamics AX provides benefits like saving time because it is very easy to use and it offers strong processes to implement full business processes, mapping them with customer business for ...
What needs improvement with Unit4 Business World?
Unit4 ERP7 will not be improved as it is no longer supported by Unit4. The cloud ERP CR and ERP X do have clear roadmaps available to customers. Many of the gaps have been filled by the ERP suite o...
What is your primary use case for Unit4 Business World?
We have been using Unit4 Business World on-premises with 10 different research institutes for Finance, HR, Procurement, and Projects. This Unit4 product is no longer supported by Unit4. It is repla...
What advice do you have for others considering Unit4 Business World?
If you are a new customer, you should look at Unit4 SaaS ERPX, which is where Unit4 is focusing most of its development. It has been designed and optimized for the cloud and is more affordable than...
 

Also Known As

Dynamics AX, Axapta, MS Dynamics AX
Agresso ERP
 

Overview

 

Sample Customers

ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Media Prima Berhad, IKEA, Cranfield University, The Salvation Army, Avis Europe plc, Nando's
Find out what your peers are saying about SAP, Oracle, Microsoft and others in ERP. Updated: June 2026.
900,644 professionals have used our research since 2012.