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Microsoft Dynamics AX vs Unit4 Business World comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Dynamics AX
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
59
Ranking in other categories
ERP (8th), Activity Based Costing Software (5th)
Unit4 Business World
Average Rating
6.8
Reviews Sentiment
6.7
Number of Reviews
6
Ranking in other categories
Cloud ERP (8th)
 

Mindshare comparison

While both are Enterprise Resource Planning solutions, they serve different purposes. Microsoft Dynamics AX is designed for ERP and holds a mindshare of 2.4%, down 5.6% compared to last year.
Unit4 Business World, on the other hand, focuses on Cloud ERP, holds 3.7% mindshare, up 3.2% since last year.
ERP Mindshare Distribution
ProductMindshare (%)
Microsoft Dynamics AX2.4%
SAP ERP8.8%
SAP S/4HANA6.1%
Other82.7%
ERP
Cloud ERP Mindshare Distribution
ProductMindshare (%)
Unit4 Business World3.7%
NetSuite ERP20.6%
Oracle Fusion Cloud ERP20.5%
Other55.2%
Cloud ERP
 

Featured Reviews

reviewer2765214 - PeerSpot reviewer
Senior Sales Support Supervisor at a manufacturing company with 501-1,000 employees
Has required ongoing support and modernization but effectively manages core operations and complex workflows
Microsoft Dynamics AX is a very strong ERP system, applicable for customizations to help companies and organizations streamline their processes. The specific feature I find most valuable about Microsoft Dynamics AX is the applicable permissions. There are many levels of security and permissions for each user to monitor and access specific data relative to their functions. Additionally, the linkage and transition between exploring and moving from window to window, from function to function is valuable. The impact of Microsoft Dynamics AX on managing financial processes is significant. It's a very important element for financial departments as it represents all transactions, references, and records. The adjustments and availability to create more than one virtual company allow large companies, which combined represent one group of companies, to connect and streamline their financials and operations.
IM
Head Of Operations Support Unit For One Corporate System (Ocs) at CGIAR
Integrated finance and HR have supported growth while support and on-premise limits need work
Unit4 ERP7 will not be improved as it is no longer supported by Unit4. The cloud ERP CR and ERP X do have clear roadmaps available to customers. Many of the gaps have been filled by the ERP suite of products. New improvements will include AI agents to automate finance and HR processes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Almost all of the features that we use are efficient. Live master planning successfully handles all of our company's requirements."
"It's good for retail businesses; it expands a lot and is constantly bringing on new features, and it's got a lot of competitive features."
"Microsoft Dynamics AX makes it possible to provide a solution by using an interconnected ERP solution that can integrate with other products such as SAP, Oracle, and other global ERP types, providing a lot of functionality and giving customers all their information in one completely integrated application."
"We are using Microsoft Dynamics AX for many areas, such as accounting, sales, distribution, production, operations, and inventory management."
"The sales module, with features such as pricing and creating promotions, stands out to me as the most useful."
"The most valuable feature is the workflow of the modules."
"From a feature point of view, Dynamics is easy to use and very user-friendly, with the same UI as other Microsoft products and a navigation bar that makes it easy for exporting everything to Excel."
"We find Microsoft Dynamics AX much better than S/4HANA."
"Agresso includes a set of reporting and analytic tools that can be used to create a variety of reports unlike traditional ERP."
"The Unit4 ERP product is very flexible and can be configured to fit most business processes."
"The product's self-service capabilities have benefited our organization."
"Unit4 Business World's most valuable feature is flexibility. Its dashboards are easy."
"Unit4 Business World is a reliable product."
"The financial features are the most valuable because we did not have good financial software and our organization had been growing."
"We try not to do customization, but we do configuration, and the configuration is extremely flexible with many options for integrations as well."
 

Cons

"There is room for improvement in the licensing model and associated costs of this solution."
"It is being decommissioned."
"The solution in general just needs a few quality improvements."
"We actually have a lot of problems with the stability of Dynamics AX. We spend a lot of time trying to solve bugs and other issues."
"Microsoft Dynamics AX needs to improve its support and the developer experience. Developing and programming are more complex. Automation and integration with other apps should be simplified."
"There is a gap for improvement in support. Microsoft support can be very hard to reach and often does not provide proper support for general issues, with responses sometimes being too detailed and not addressing the core issues quickly, which leads me to sometimes solve problems myself."
"We do not have access to daily projections."
"If I had to add something in the next release, it would probably be a mobile application for a sister application of Dynamics 365; not the ERP but the Dynamics 365 HR solution. It would definitely help if we could have Microsoft or a Microsoft partner introduce a mobile application for it."
"I would like to see direct communication support to engage with clients. The parent company should have a direct relationship with clients. Also, the tool's licensing, upgrade, and maintenance costs should be reduced."
"Reporting and analytics features must be improved."
"For people on-premise, customer service is not great. During these 12 years, the quality of support has been a significant issue."
"Limited industries covered - Agresso lacks some key modules"
"Well, the commercial section is the worst in this company (0/10), al menos in our case."
"I would like to see more flexibility in the customization for us to be able to customize it based on the client's requirements."
 

Pricing and Cost Advice

"I don't know how much this solution costs off the top of my head, but I know that the cloud and SaaS solutions are cheaper."
"The initial investment cost goes up due to the hidden cost."
"I purchased the license once, and there is a license with a partner that I pay for annually."
"Go for cloud implementation, if cost is critical."
"The product's license is expensive. My company is located in a region where we have to pay the most for the tool due to our currency and inflation scenario."
"The solution is on-premises and we do not pay for a license."
"Microsoft Dynamics AX is expensive."
"The yearly licenses are priced okay."
"I rate the solution's pricing a five out of ten."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Construction Company
8%
Financial Services Firm
8%
Comms Service Provider
7%
Manufacturing Company
11%
Comms Service Provider
11%
University
10%
Agriculture
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise13
Large Enterprise17
No data available
 

Questions from the Community

What needs improvement with Microsoft Dynamics AX?
I think the integration capabilities of Microsoft Dynamics AX need to be enhanced. There are many features for integration, such as APIs and connectors, but I need more ready APIs that link directl...
What is your primary use case for Microsoft Dynamics AX?
For industrial companies, I mainly use Microsoft Dynamics AX for those processes. Most of my clients are manufacturing clients, so I work with food industries, steel industries, plastic industries,...
What is your experience regarding pricing and costs for Microsoft Dynamics AX?
Microsoft Dynamics AX provides benefits like saving time because it is very easy to use and it offers strong processes to implement full business processes, mapping them with customer business for ...
What needs improvement with Unit4 Business World?
Unit4 ERP7 will not be improved as it is no longer supported by Unit4. The cloud ERP CR and ERP X do have clear roadmaps available to customers. Many of the gaps have been filled by the ERP suite o...
What is your primary use case for Unit4 Business World?
We have been using Unit4 Business World on-premises with 10 different research institutes for Finance, HR, Procurement, and Projects. This Unit4 product is no longer supported by Unit4. It is repla...
What advice do you have for others considering Unit4 Business World?
If you are a new customer, you should look at Unit4 SaaS ERPX, which is where Unit4 is focusing most of its development. It has been designed and optimized for the cloud and is more affordable than...
 

Also Known As

Dynamics AX, Axapta, MS Dynamics AX
Agresso ERP
 

Overview

 

Sample Customers

ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Media Prima Berhad, IKEA, Cranfield University, The Salvation Army, Avis Europe plc, Nando's
Find out what your peers are saying about SAP, Oracle, Microsoft and others in ERP. Updated: July 2026.
908,800 professionals have used our research since 2012.