OpenText Data Protector vs Quest Rapid Recovery [EOL] comparison

Why PeerSpot?

OpenText and Quest Software are both solutions in the Backup and Recovery category. Additionally, 80% of OpenText users are willing to recommend the solution, compared to 90% of Quest Software users who would recommend it.

OpenText Data Protector

Read 102 OpenText Data Protector reviews

8,800 Views
8,096 Comparison Views

80% willing to recommend

Quest Rapid Recovery [EOL]

Read 20 Quest Rapid Recovery [EOL] reviews

90% willing to recommend

OpenText Data Protector

Quest Rapid Recovery [EOL]

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Oct 26, 2025

OpenText Data Protector and Quest Rapid Recovery are in the backup and recovery solutions category. OpenText Data Protector seems to have the upper hand due to its comprehensive feature set and extensive integration capabilities.

Features: OpenText Data Protector is known for its extensive integration with systems like Oracle, Exchange, and Hyper-V. It features exceptional deduplication with StoreOnce and offers flexibility in disaster recovery. Quest Rapid Recovery stands out for its ease of use, excellent VM recovery, and swift restoration processes, making it effective for recovery tasks.

Room for Improvement: OpenText Data Protector needs enhancements in interface design and support, with improvements required in GUI usability and configuration complexity. Quest Rapid Recovery would benefit from expanding detailed backup options and addressing support limitations, particularly in database support.

Ease of Deployment and Customer Service: OpenText Data Protector provides diverse deployment options like hybrid and cloud environments, although its support receives mixed reviews. Quest Rapid Recovery primarily focuses on on-premises deployment and is praised for higher-rated customer service and technical support due to prompt responses.

Pricing and ROI: OpenText Data Protector is recognized for its higher upfront costs and complex licensing models, offering a good ROI for those needing its advanced features. Quest Rapid Recovery offers more cost-effective solutions for basic setups, appealing to organizations seeking efficient protection with straightforward ROI.

To learn more, read our detailed Backup and Recovery Report (Updated: October 2026).

Buyer's Guide

Backup and Recovery

October 2026

Download the complete report

Helped 920,929 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Data Protector

Average Rating

7.6

Reviews Sentiment

5.8

Number of Reviews

102

Ranking in other categories

Backup and Recovery (47th)

Quest Rapid Recovery [EOL]

Average Rating

8.8

Reviews Sentiment

5.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

Ahmad-Hassan

Project Manager And Technical Consultant at EEMC

Provides effective backup for physical servers and needs improvements for cloud compatibility

We use OpenText Data Protector for Oracle database backup and some applications that run for database security OpenText Data Protector is good for physical backup, specifically for physical servers. It is effective for direct backups to EMC library or storage without using a repository. However,…

Read full review

Ujwal Sawant

Technical Manager at Optimistic Technology Solutions Pvt Ltd

Reliable and efficient for our data backup needs

I would rate the easiness of the initial setup as an eight out of ten. During our initial setup of Quest Rapid Recovery, we encountered some smaller issues, mainly related to version compatibility and system changes. Setting up Quest Rapid Recovery was quick and done within a day. We started by ensuring the required prerequisites were in place. One server was dedicated to Rapid Recovery, and another acted as a proxy for communication. After installing the Rapid Recovery client on both servers and establishing communication, we configured settings and set up a backup schedule, deciding on file-level or full backups as needed. The process was straightforward, making the deployment efficient and completed within a day. One person with the right skills is all it takes for the deployment.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"OpenText Data Protector is good for physical backup, specifically for physical servers."

"I like that Micro Focus keeps a separate catalog of our data."

"Data Protector is quite simple and easy to deploy. The deployment is always the same. It's on a server, and the agents are deployed to the machines in a straightforward way. We have two engineers who deploy and manage all our backup solutions."

"If others have a similar environment like we do, then I would suggest this solution for them."

"It's a good product that's pretty easy to use."

"If you are an enterprise, and you need a strong backup solution, Micro Focus is for you."

"Originally, the benefit from Data Protector was that it fitted in because we buy HPE storage."

"The feature I like the most is the deduplication implementation with CAPA; it's very good."

More OpenText Data Protector pros

"The general backup for replication and virtual standby are the most valuable aspects; it does what it says it does and is a decent tool for not a big budget."

"Probably the point-in-time recovery is most valuable. The other piece that is really nice is that you can mount a whole server at any point in time. So, you can mount the server with all the drives to a Z drive or something like that. It will just mount it all up, and your data is accessible right there on one drive, which is nice."

"The solution is a great backup for the retail environment."

"The best feature of the solution is the user interface."

"It is pretty simple to set up and use, the ease of use has reduced the administration time involved in our backup and recovery operations, and I can sleep easily at night knowing that I've got one of the best solutions in place for the school."

"Rapid Recovery is one of the most durable and rock-stable solutions."

"The solution's most valuable aspect is its ability to back up a physical server to another physical or virtual server."

"The local mount utility is most valuable. I do restores fairly regularly. Thankfully, I have not ever lost an entire server that I've had to resurrect, but I certainly have people who erroneously saved over a file or have deleted a file. So, we've done that quite a bit. We still have the DL4000 appliance, and we had, kind of, extrapolated that out over a five-year period. Now, we're in year six, so we had to add storage, which we did as a SAN next to DL4000, but prior to adding in that extra storage, we, here and there, would run into situations where for whatever reason, it would want to be pulling a new base image, and then we would run out of storage. So, we would utilize the archive feature and archive the old data that we want to hang on to, but we don't necessarily need it taking up current data storage. Being able to export out really old data is most valuable to us. Then, we just store that on a NAS that we keep in another building."

More Quest Rapid Recovery [EOL] pros

Cons

"We face challenges with its stability."

"Faster VEAgent Restores"

"Customer Service: It's not good and needs to be improved. Technical Support: It's not good and needs to be improved."

"We would like to have a direct plugin to VMware. It could also be simplified, made more usable and manageable."

"I think their support is OK, but not very good."

"The Data Protector software service shuts down randomly sometimes."

"This product is lagging behind most of its competitors. It is still expensive to add features and the ESXi integration is terrible -- you have to restore a whole VMDK to then get the ability to restore a file."

"If you compare the solution with the same specific features and enhancements on another solution, Data Protector is expensive. This is especially true when compared to, for example, Veeam."

More OpenText Data Protector cons

"Rapid Recovery can only backup the machine or disc, but it can't back up from folders, and files, and things like that."

"I don't really think that there is a whole lot that needs to be changed. It would be nice if you could deploy the agent without having to reboot. When I upgraded my core to the latest version, I also wanted to update all of my servers, but I had to put that off because I can't just shoot it out there. I have to make sure it is at a time when I can do a reboot right away."

"The archive feature is a little cryptic. I don't think that it is very understandable."

"The terminology didn't seem easily available. When I go to the website, it is hard to search for things. You get all the articles, then you finally get the search button. They need the search at the top of the knowledge base. Then, on occasion, if you get an error message in the system, which is very important, it says, "Click here for more information," but I never get more information. The search engine doesn't find it or it is some weird error. It has never worked for me."

"For the most part, it is really good in terms of flexibility and choice of recovery methods. What we found lacking was being able to back up virtual volumes that are clustered. We ran out of luck there. There should be an option for backing up clustered virtual volumes."

"It is expensive. If you do not need physical backups, it is expensive for basic virtual backups."

"GUI response time has a LOT of lag, although in all fairness it might be due to us running more clients than we should on the server."

"One area where Quest Rapid Recovery has room for improvement is in the handling of snapshots on Hyper-V."

More Quest Rapid Recovery [EOL] cons

Pricing and Cost Advice

"They have two types of licensing, one is for storage capacity and the other is client licensing. The capacity licensing here is a bit expensive."

"Avoid using many LTO drives; when using fewer drives, the price will be extremely good."

"Pricing for Micro Focus Data Protector is reasonable."

"We have many competitors who are pricing better, and we believe that our pricing is higher."

"Our licensing is on a capacity basis."

"The solution requires paying for a license."

"The pricing is around $3,000 to $5,000. The charge additionally for support and to scale."

"The product is cheaper than Commvault."

More OpenText Data Protector pricing and cost advice

"I don't think the licensing for the product is very expensive."

"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."

"Its price is okay. It is reasonable in terms of the way it works."

"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."

"The pricing is on the higher end."

"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."

"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."

"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."

More Quest Rapid Recovery [EOL] pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.

See recommendations

920,929 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

18%

Outsourcing Company

13%

Construction Company

Manufacturing Company

Outsourcing Company

16%

Manufacturing Company

10%

Comms Service Provider

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	28
Midsize Enterprise	22
Large Enterprise	61

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	5
Large Enterprise	2

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus Data Protector?

The solution is expensive as it requires purchasing all features without the option to negotiate based on client numbers, unlike Veeam which offers flexibility in pricing.

See all answers

What needs improvement with Micro Focus Data Protector?

OpenText Data Protector is not user-friendly, especially for cloud backup. It lacks functions and facilities compared to Veeam, which offers more user-friendliness for virtual machine backups. Ther...

See all answers

What is your primary use case for Micro Focus Data Protector?

We use OpenText Data Protector ( /products/opentext-data-protector-reviews ) for Oracle database backup and some applications that run for database security.

See all answers

Ask a question

Earn 20 points

Comparisons

Veritas NetBackup vs OpenText Data Protector

Compared 7% of the time

Microsoft DPM vs OpenText Data Protector

Compared 7% of the time

Veritas Backup Exec vs OpenText Data Protector

Compared 6% of the time

Veeam Data Platform vs OpenText Data Protector

Compared 6% of the time

Commvault Cloud vs OpenText Data Protector

Compared 4% of the time

More OpenText Data Protector Competitors

NAKIVO Backup & Replication vs Quest Rapid Recovery [EOL]

Compared 6% of the time

NetVault Plus vs Quest Rapid Recovery [EOL]

Compared 5% of the time

Rubrik vs Quest Rapid Recovery [EOL]

Compared 5% of the time

Veeam Data Platform vs Quest Rapid Recovery [EOL]

Compared 5% of the time

Iron Mountain Connect vs Quest Rapid Recovery [EOL]

Compared 4% of the time

More Quest Rapid Recovery [EOL] Competitors

Product Reports

Buyer's Guide

OpenText Data Protector

October 2026

Download OpenText Data Protector product report

Buyer's Guide

Quest Rapid Recovery [EOL]

October 2026

Download Quest Rapid Recovery [EOL] product report

Also Known As

Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector

Dell AppAssure

Overview

OpenText Data Protector offers robust integration with systems like SQL, Oracle, VMware, and Exchange, boasting strong backup and recovery solutions across multiple environments, despite some areas needing improvement such as user-friendliness and GUI design.

OpenText Data Protector provides comprehensive data protection for servers, Linux systems, and applications including Oracle and Microsoft, alongside centralized storage management. It supports virtual, cloud, and on-premises environments, focusing on Oracle database security, HANA, and NAS appliances via NDMP. Despite its benefits, users encounter frequent errors with virtual environment backups, especially with VMware, and find the GUI outdated. Documentation needs improvement for troubleshooting, and support services face criticism for delayed responses. The licensing structure lacks flexibility, and while it supports efficient deduplication and scheduling, reporting capabilities often lead users to rely on external tools.

What are the key features of OpenText Data Protector?

Seamless Integration: Supports SQL, Oracle, VMware, and Exchange for smooth data management.
Centralized Management: Single interface for managing complex environments with ease.
Disaster Recovery: Offers robust recovery capabilities with automated scheduling.
Diverse OS Support: Accommodates numerous operating systems, enhancing flexibility.
Detailed Reporting: Generates reports for informed decision-making and strategy improvements.

What benefits should users look for in reviews?

Reliable Backup: Ensures data integrity and availability across platforms.
Flexibility: Adapts to changing environments and diverse IT landscapes.
Cost Efficiency: Streamlines processes to maximize ROI despite licensing costs.
Integration Quality: Works well with existing systems, reducing transition challenges.

OpenText Data Protector finds application in sectors requiring robust data protection, such as finance and healthcare, securing data in compliance-sensitive environments. Industries rely on it for protecting Oracle databases and ensuring data retention and recovery in both short- and long-term scenarios.

OpenText

Quest Rapid Recovery [EOL] provides easy-to-use backup and recovery capabilities, emphasizing granular recovery and point-in-time restoration with simple installation, data replication, and user-friendly navigation.

Quest Rapid Recovery [EOL] helps manage infrastructure environments with features supporting disk backup, archiving, VM standby, and replication. Despite limitations like sluggish GUI, lack of support for tape and Mac, and high memory use, users appreciate its real-time data replication and strong reliability. The tool is employed in on-prem deployments and aids in disaster recovery, protecting data across cloud and on-premise servers, securing databases, and facilitating quick recovery during failures.

What are Quest Rapid Recovery [EOL]'s key features?

Ease of Use: Simplifies operations with a user-friendly interface.
Granular Recovery: Allows detailed data retrieval.
Point-in-Time Restoration: Enables specific time data recovery.
Real-time Replication: Ensures up-to-date data replication.
Compression and Deduplication: Streamlines data management.

What benefits can users expect from Quest Rapid Recovery [EOL]?

Improved Storage Efficiency: Enhanced by archiving and disk backup support.
Flexibility: Utilizing VM standby and replication features.
Reliability: Offers fast emergency recovery with minimal admin burden.

Quest Rapid Recovery [EOL] is integral for industries requiring robust data protection, encompassing crucial server and database backups in compliance-focused environments with SQL databases and Hyper-V hosts, ensuring swift and dependable recovery solutions.

Quest Software

Sample Customers

GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company

PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner

Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Dell Technologies and others in Backup and Recovery. Updated: October 2026.

DOWNLOAD NOW

920,929 professionals have used our research since 2012.

See our list of best Backup and Recovery vendors.

We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.