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OpenText Identity Manager vs Ping Identity Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Identity Manager
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
18
Ranking in other categories
User Provisioning Software (12th), Identity Management (IM) (24th), Identity Governance Administration (IGA) (9th)
Ping Identity Platform
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
32
Ranking in other categories
Single Sign-On (SSO) (6th), Authentication Systems (9th), Data Governance (17th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (9th), Access Management (6th), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. OpenText Identity Manager is designed for User Provisioning Software and holds a mindshare of 3.2%, down 4.1% compared to last year.
Ping Identity Platform, on the other hand, focuses on Authentication Systems, holds 2.8% mindshare, down 4.1% since last year.
User Provisioning Software Mindshare Distribution
ProductMindshare (%)
OpenText Identity Manager3.2%
SailPoint Identity Security Cloud18.6%
Identity Manager by One Identity9.2%
Other69.0%
User Provisioning Software
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Ping Identity Platform2.8%
Microsoft Entra ID5.8%
Okta Platform4.4%
Other87.0%
Authentication Systems
 

Featured Reviews

GA
IDM Consultant at GCA Consultoria de Informática Ltda
Highly flexible with many connectors, offers excellent scalability
The initial deployment of the environment typically takes about a day to a day and a half to install and configure all the servers. Integrating applications can vary, with easy and well-documented integrations taking around 40 hours, while more complex ones may take up to 80 hours or more. However, integration with applications can vary in complexity, depending on their documentation and APIs. We prioritize integrations based on customer needs, starting with HR systems and adapting to their specific requirements for user configuration. Typically, a deployment team consists of up to four people, depending on project size, with expertise in operating systems and integration. For ongoing management and maintenance, at most two people are required to monitor servers, and integrations, and address any issues that arise.
AmitRathod - PeerSpot reviewer
Senior Analyst at Toll Holdings Limited
Single sign-on has simplified access while adaptive authentication protects complex user journeys
Regarding areas for improvement in Ping Identity Platform, there is not much. In terms of licensing and implementation costs, it has premium pricing, and it has a very complex implementation. It provides greater feasibility, but it takes a very long time in terms of complete building. There is a very limited number of legacy support, which can pose potential difficulties in integrating with certain older or legacy systems. Additionally, issue troubleshooting can be difficult at times. Sometimes issues can be difficult to diagnose and require extensive technical expertise. There is also a very steep learning curve for administrative purposes and potential difficulties with offline authentication scenarios.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The access request management has improved significantly in terms of its user interface. What sets it apart from competitors like SailPoint is that it's an event-based solution rather than schedule-based. That's a key differentiator."
"NetIQ Identity Manager is by far the most flexible product available, and the pricing is incredibly good, even if you're not situated in the BeNeLux."
"To my knowledge it is the only event based IDM system."
"The main value lies in the simplicity of implementation, as well as its customized look and feel."
"The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by approval workflows."
"The most valuable features of NetIQ Identity Manager are the synchronization of different directories, such as Active Directory. We have many Active Directory systems, not only one."
"It's a solid product, it's a mature product."
"I like the eDirectory feature."
"From a security perspective, I highly value the product's biometric authentication methods such as FIDO, FaceID, YubiKey, and the mobile app."
"It is a scalable solution...It is a stable solution."
"The only feature we were looking for in PingID was SSO integration with our existing web app."
"It is a scalable solution."
"I like the self-service feature. The 502 and UBP systems are also excellent. PingID's ability to authenticate with SSH, RDP, and Windows login is pretty handy. It covers the entire spectrum of use."
"If someone is looking for a solution that works both for on-prem or hybrid, I strongly recommend opting for the cloud."
"Setting up the infrastructure with Ping Identity Platform is very easy compared to other IAM products."
"It offers robust features and customization options that justify the cost."
 

Cons

"There's no huge thing missing, because it's already comprehensive. Now and then, however, there might be a minor issue."
"If it works, Designer is a charm, but it can be a pain to keep updated because of all the Java stuff that regularly goes wrong."
"NetIQ Identity Manager can improve the bulk account uploads, it's very slow. We work in the education sector, and every year we have approximately 20,000 accounts to create in a very short period, the NetIQ Identity Manager has a problem with this, we need to use a batch job."
"Technical support is very good, but in my country the ecosystem of consultants is scarce."
"Be more honest about how poorly it runs on Windows servers. It is optimized for Linux."
"Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy."
"Scalability becomes an issue if the vision changes from the initial implementation. Not being flexible and having to rewrite quite a bit of code for even a simple added feature makes it difficult."
"The interface is old and outdated, and the design software seems archaic."
"They should promote more buyer's authentification, like a fingerprint or face recognition, something that's more convenient."
"It has a long way to go until it is a cloud-based solution."
"In Ping Identity, we have had some issues. We've worked with logging and troubleshooting, including some firewall and security issues."
"PingFederate's UI could be streamlined. They have recently made several improvements, but it's still too complex. It's a common complaint. The configuration should be simplified because the learning curve is too steep."
"They could enhance the product's device tracking for better zero-trust security would be beneficial. Currently, it tracks IPs well but lacks detailed device information, which is crucial from a security standpoint."
"PingAccess can only have one token provider, and you cannot enable two different token providers simultaneously."
"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."
"In terms of licensing and implementation costs, it has premium pricing, and it has a very complex implementation."
 

Pricing and Cost Advice

"Micro Focus is flexible when it comes to price. The cost varies from customer to customer. There are no additional costs, though. Everything is included."
"I would rate the pricing a two out of ten, with one being low price and ten being high price. It is significantly more cost-effective than the major players in the market."
"It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."
"The price of the solution is a bit high and could be reduced."
"The solution is quite affordable."
"You just need to be aware that the more systems you connect, the more license fees you have to pay."
"Ping Identity Platform is not very expensive."
"The platform's value justifies the pricing, especially considering its security features and scalability."
"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
"PingID's pricing is pretty competitive."
"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
"The pricing is neither too expensive nor too cheap."
"The product is costly."
"Ping offers flexible pricing that's not standardized."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Financial Services Firm
11%
Manufacturing Company
8%
Marketing Services Firm
6%
Financial Services Firm
18%
Manufacturing Company
8%
Computer Software Company
7%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise6
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise22
 

Questions from the Community

What is your experience regarding pricing and costs for NetIQ Identity Manager?
The pricing depends on whether we buy the solution as a service or a license. The license is expensive. If we buy it as a service for a large number of users, it is the cheapest tool we can get. Th...
What needs improvement with NetIQ Identity Manager?
The tool is used mostly in big systems to understand what is happening. There are not many technicians who know how to use the product. The vendor must provide an easier console for configuring thi...
What is your primary use case for NetIQ Identity Manager?
NetIQ Directory is the main function of the product. As far as I know, it is the only event test directory that exists. It has all the potential for event-based testing. It has rules, connectors, a...
What is your experience regarding pricing and costs for PingFederate?
Regarding pricing for Ping Identity Platform, I would rate it eight out of ten.
What needs improvement with PingAccess?
The areas where I think PingFederate needs room for improvement include that the most significant area I would recommend is that things such as redirects still do not have majority of the applicati...
What is your primary use case for PingAccess?
The main use case for PingFederate is that we are maintaining the centralized single sign-on with DuroSengel and Carabras as the two main instances to review. If any application is hosted outside o...
 

Also Known As

Novell Identity Manager
Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
 

Overview

 

Sample Customers

Sheetz
Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Find out what your peers are saying about One Identity, SailPoint, Omada and others in User Provisioning Software. Updated: July 2026.
908,834 professionals have used our research since 2012.