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OpenText Operations Orchestration vs Tungsten TotalAgility comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Robotic Process Automation (RPA)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
640
Ranking in other categories
Business Process Management (BPM) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (1st), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
OpenText Operations Orchest...
Ranking in Robotic Process Automation (RPA)
17th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
26
Ranking in other categories
Process Automation (17th)
Tungsten TotalAgility
Ranking in Robotic Process Automation (RPA)
23rd
Average Rating
8.2
Reviews Sentiment
4.6
Number of Reviews
23
Ranking in other categories
Intelligent Document Processing (IDP) (5th), Business Orchestration and Automation Technologies (18th)
 

Mindshare comparison

As of June 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 5.5%, down from 10.0% compared to the previous year. The mindshare of OpenText Operations Orchestration is 1.0%, up from 0.2% compared to the previous year. The mindshare of Tungsten TotalAgility is 1.1%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere5.5%
OpenText Operations Orchestration1.0%
Tungsten TotalAgility1.1%
Other92.4%
Robotic Process Automation (RPA)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Ahmed Salman - PeerSpot reviewer
Performance & Monitoring Supervisor at Saudi Telecom Company
Increases productivity with automation and robust orchestration capabilities
The community is very powerful, with extensive knowledge bases available. There are ready-made workflows, integration with other products, a nice user interface, and reporting. The tool is flexible, agent-based or agentless. It allows significant automation and has robust orchestration and reporting capabilities. It is easy to configure and use, leading to increased efficiency across our IT processes.
Ross Macadam - PeerSpot reviewer
Director at iicon ltd
Has faced challenges adapting to evolving capture methods and competitive integrations
It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that particular product in the last probably six to nine months. The speed of product development means that my experience with it is likely out of date in terms of the product suite capabilities. The difficulty with customers nowadays is that they are subject to the winds of change in terms of the adoption of cloud technologies and the offerings those cloud technologies bring. Microsoft, for instance, is rapidly filling in the spaces between various product areas that other vendors typically owned. That makes it difficult for customers to settle on their functional requirements because the offers are competing in the same space. I look for more integration with mainstream subscription based platforms, more security integration, and possibly some more lifecycle management features. However, the difficulty with that is the competition with existing options that people have in their subscription library.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"IQ Bot is something which is going to disrupt the market in the future. We... are particularly impressed with the evolution of IQ Bot and the kind of disruption it is bringing to the OCR space."
"I like the new GenAI and Automation Co-Pilot, which is something like attended automation."
"We have leveraged automation to increase economies of scale and value-added work while reducing operating costs."
"With Automation Anywhere you can read and extract CSV data easily. You don't need multiple commands to read it."
"Document Automation is a game changer. Earlier, with IQ Bot, we achieved partial automation—around 80% of the process was automated. With GenAI and Google Vision OCR now integrated into Document Automation, end-to-end automation is achievable, even with unstructured documents."
"We automated these processes so they will be processed automatically, and users will get the end result for validation—it is basically time-saving for them."
"We have seen AA bringing immense value to the clients once operational. Bot deployment is easy and controlling Access is easy with RBAC With Recent additions. User groups and user management is on par with tools like Blue Prism & UiPath."
"Automation Anywhere has excellent features."
"In my environment, if I want to shut down all tools in one shot, I can create a workflow and run the workflow to shut down all tools in one go."
"The centralization of the administration is what's most valuable for us."
"This solution basically does everything that we need it to do."
"It’s saved 100’s of man hours monthly."
"It has made the implementation of our IT software policies faster."
"The ability to basically create any type of flow I want to, go and get the root cause, and to control workflow without people having to know everything that needs to be done."
"It's very stable. If you ask me for the success rate metrics, it's more than 90% for both."
"This solution enables the automation of workflow."
"We have automated more than five business process using this tool."
"KTA will connect all the systems and lead the intelligent automation."
"Great with recognition providing a high level of confidence."
"Kofax TotalAgility is stable."
"However, if you want different capabilities and other things, then definitely, Kofax is the very best tool."
"Since it provides both Capture and BPM on a single platform, it stands on its own in the business process improvement space."
"Its integration capabilities are valuable. It has low code/no code features. You have to do minimal coding."
"Most customers benefit from multichannel capture, business processes, along with image processing capabilities, and centralized administration and reporting."
 

Cons

"The setup and deployment processes for this product also need to be improved, e.g. made easier."
"It is negative right now. What we are expecting, for one bot creation, is a six-month turnaround for getting ROI, but that is only the developer man-hour versus actual time saved."
"Automation Anywhere can improve process mining."
"We tried Citrix six months ago, but the solution that they gave us did not work in our environment."
"I would like to see more stability around scheduling a bot to run headless."
"The bot insides should come in the same package versus having it as a different bundle by itself. If we could have this product come with all the inside solutions altogether, that would help."
"The cost of this solution can be improved."
"Some things that I do not see as of today are interactive chat or video interface. These are things that I will look for in future. I saw something like picture recognition, but something like a video or voice recognition is something that I'm looking for in the Automation Anywhere platform as an end user and even as a reseller."
"If you're running it in a Windows environment, you're tied to the inefficiency and quirkiness of Windows."
"But what I would like are more functionalities around code release."
"Faster integration with different applications."
"Simple things are missing – being unable to easily capture flow inputs in an automated fashion is one (I shouldn’t have to write an SQL query for this)."
"We have had some issues with memory usage, but that's something that we beefed up and made the system more robust."
"I would like to see a bit more in the UX. It needs to be a bit more up-to-date."
"Setup is quite complex, but it is a complex product."
"It's not a perfect solution, such as with the customization prompts."
"The initial setup is a bit complex - more than other OCR tools available in the market."
"Lacks sufficient inbuilt features."
"User interface."
"The tool is not up to the mark at all for what we needed it for."
"The product's console version is old. It should also improve its forum."
"Kofax TotalAgility is quite vast and complex as a product."
"APM observability is something that doesn't exist in TotalAgility."
"They provide sufficient but not excellent technical support. Perhaps there is a point where they could use some improvement."
 

Pricing and Cost Advice

"There is an annual license to use the solution."
"Licensing costs range from $50,000 to $200,000."
"My understanding is that the license cost of Automation Anywhere is more reasonable than UiPath and Blue Prism."
"I don't know exactly what the pricing schemes are for the product as this type of negotiation is not my responsibility, but I think the basic pricing comes to $15,000."
"The cost can be reduced a little for users."
"I don't agree with the IQ Bot licensing costs, which depends on the consumption of the document rather than per bot or user. This is confusing for me, because most of the cases for us in a possible future scenario, there would be a lot of invalid data to be scanned to get to real data. E.g., we would have to supply approximately 100 pages of scanned data to extract two pages of original data. In these type of cases, the IQ Bot might be a costly venture."
"The pricing strategy for us is one license for development. It is more complicated than that depending on the options you choose."
"We're just starting to renew our license, and we were quoted $115,000 without the IQ Bot. The IQ Bot is another $30,000. This is with very limited pages, as we go through our first projects. The majority of the cost was for ten days of onsite training."
"I do not have experience with the pricing or licensing of the product."
"The tool is expensive. I rate the tool a six if one is cheap and ten is very expensive."
"The cost is very high compared to anything else available."
"The price of this solution is less than some of the competition."
"It is slightly more expensive than other tools."
"It has a perpetual license. You pay once in a lifetime for the volume of scans you will do and the number of users you will have. You can have participants or regular users, and you can have developers and administrators. So, once you purchase it, it is for a lifetime, and then every year, you have to pay for the maintenance. There is an annual maintenance cost, which is about 18% of the licensing cost."
"The licensing cost for Kofax TotalAgility is very expensive, though I'm unable to give you the range, the sales representatives of my company say that the product is quite expensive."
"Kofax TotalAgility is very expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Manufacturing Company
11%
Construction Company
11%
Computer Software Company
7%
Financial Services Firm
14%
Construction Company
12%
Manufacturing Company
8%
Comms Service Provider
8%
Financial Services Firm
16%
Insurance Company
9%
Construction Company
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business154
Midsize Enterprise82
Large Enterprise536
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise20
By reviewers
Company SizeCount
Small Business8
Large Enterprise13
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for Operations Orchestration?
The pricing is medium, and the automation helps in cost and time savings, resulting in substantial value for money.
What needs improvement with Operations Orchestration?
I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Excha...
What advice do you have for others considering Operations Orchestration?
This tool serves as a central management hub, allowing seamless control of various IT processes via one console. I ra...
What needs improvement with Kofax TotalAgility?
It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that parti...
What is your primary use case for Kofax TotalAgility?
I usually recommend Tungsten TotalAgility to any company with a business process that involves large scale capture of...
What advice do you have for others considering Kofax TotalAgility?
I'm familiar with Tungsten TotalAgility and I will share my experience with the solution. My review rating for this s...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Micro Focus Operations Orchestration, Operations Orchestration, HPOO, HPE Operations Orchestration
Kofax TotalAgility, TotalAgility, Singularity IDP, Capture Enabled BPM
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.
AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James
Find out what your peers are saying about OpenText Operations Orchestration vs. Tungsten TotalAgility and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.