Oracle CX Sales vs Pipedrive comparison

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Oracle CX Sales

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Executive SummaryUpdated on Feb 8, 2026

Oracle CX Sales and Pipedrive compete in the CRM space. Oracle CX Sales has advantages in integration and analytics, while Pipedrive's simplicity and ease of adoption favor smaller teams.

Features: Oracle CX Sales offers AI-driven insights, advanced reporting, and seamless cloud integration. Pipedrive provides intuitive pipeline management, customization ease, and strong visual sales tracking.

Room for Improvement: Oracle CX Sales could streamline its setup process and improve user interface design. It might also enhance customer support for smaller businesses. Pipedrive could benefit from advanced analytics capabilities, more robust integration options, and improved automation features.

Ease of Deployment and Customer Service: Pipedrive enables quick deployment with comprehensive support resources. Oracle CX Sales may require a more complex setup due to its feature breadth, which can extend deployment time.

Pricing and ROI: Pipedrive is known for competitive pricing and delivering solid ROI for SMEs with lower setup and maintenance costs. Oracle CX Sales requires higher initial investment but can offer significant long-term ROI for larger enterprises needing complex solutions, demonstrating value in extensive deployments.

To learn more, read our detailed Oracle CX Sales vs. Pipedrive Report (Updated: May 2026).

Oracle CX Sales vs. Pipedrive

May 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Oracle CX Sales

Ranking in CRM

17th

Ranking in Opportunity Management

9th

Ranking in Sales Force Automation

5th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Pipedrive

Ranking in CRM

19th

Ranking in Opportunity Management

6th

Ranking in Sales Force Automation

9th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Local Government CRM (8th)

Mindshare comparison

As of May 2026, in the CRM category, the mindshare of Oracle CX Sales is 1.1%, down from 2.7% compared to the previous year. The mindshare of Pipedrive is 1.1%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Mindshare Distribution
Product	Mindshare (%)
Oracle CX Sales	1.1%
Pipedrive	1.1%
Other	97.8%

CRM

Featured Reviews

Uday Kiran B

Senior Analyst at Capgemini

Offers the capability to customize it the way I want, create my own CRM, and create a new closed integration with everything

The best thing is we can customize it. For example, there are some standard procedures in CRM, the opportunity that is standard. Other than that, we can create customized software on a business-to-business basis. So, if I don't want to follow any standard upgrade of CRM, I can customize it the way I want, create my own CRM, and create a new closed integration with everything. I can make my own CRM. The analytics in Oracle CX Sales are good. We can use ODA (Oracle Digital Assistant) to track data. There are some out-of-the-box reports for things like currency exchange data or product lists. These features are there by default. If you need to create new custom reports, it's possible to do so. They've been lagging behind the visual builder recently, but the product has improved.

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Willem Lambrechts

Managing Director at Drebbel

Offers the ability to create multiple pipelines and the flexibility in filtering and reporting

We do a lot of analytics and reporting ourselves. We don't necessarily use all the features that Pipedrive provides, but it's very helpful at least. It has streamlined our deal-closing process. We use it for everything. When we create a lead, we put it into Pipedrive. That lead can be converted into an opportunity, which we manage through our whole pipeline. This includes having all data related to the opportunity in one place. Once the deal is closed, we use Pipedrive to follow up on the invoices until they are paid. We also manage sales commissions and payments to our salespeople through Pipedrive.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"In terms of features, it is pretty much like other cloud solutions for sales force management, and it has definitely improved the way our organization functions."

"Oracle CX Sales is workflow-driven, aligning with best practices in our sales process."

"Simplicity is key, and that's improved our organization."

"It is stable and scalable, and their support has been very responsive."

"The integration with other systems is easy."

"The solution integrates well."

"Account management is a very good feature. It is conceptualized very well, and we can look at all the projects under one account. The data for those accounts remain there throughout."

"CX Sales is very intuitive - you just have to click a few buttons, and you see everything."

More Oracle CX Sales pros

"The most useful stuff for me is that it's very flexible with all the data structures...Stability-wise, I rate the solution a ten out of ten."

"Pipedrive's most valuable features are that you can keep the whole information that's related to managing your sales process and you can customize it easily. The person that we have who is customizing Pipedrive is very junior in means of software development or process development. He can easily use it, anyone can use the solution. It has a very easy user interface to customize your processes and apply them to the Pipedrive process."

"The initial setup is straightforward."

"Anyone thinking about using this solution should definitely look at it and seriously consider it because it's a very good product."

"Pipedrive's most valuable feature is reporting and insights. The CRM shows the database and lets the salespeople arrange their daily activities. The insights are essential from a management point of view because it helps the sales staff improve or adjust their whole sales cycle, activities, and quality."

"Pipedrive makes it easy to understand who I'm talking to at a glance. It has all the activities, node features, opportunity interface, deal interface, and time drive deals.The sales process is extremely simple, which saves me time and energy. I can send the document for e-signature and make the most out of my deals. I can automatically send emails and phone calls. You need to do only a little API programming. It offers massive flexibility. You can run an entire enterprise on the platform. The ease of use facilitates huge adoption."

"The most useful thing is the ability to create multiple pipelines and the flexibility in filtering and reporting."

"The biggest and the best feature is the view that you get when you log in. You have a board like Kanban when you log in, and you've got a column on the left and several other columns that move to the right, depending on where you are in a particular deal. If it's a prospect or someone who is just looking, you move it along the process, and it really helps you keep track of where you are."

More Pipedrive pros

Cons

"The interface of Oracle CX Sales could be more user-friendly."

"You can get disconnected if you do not have a strong, reliable internet connection."

"Improvements for Oracle CX Sales include enhancing the user interface (UI) to meet modern standards. Many clients prefer a more optimized UI over the classic one. The market is moving towards better UI and UX design coupled with functionalities. Oracle has a tool called VBCS that can help improve the UI. With VBCS, the look and feel of the application can be completely transformed. For example, Oracle CX Sales has been implemented for Ferrari, a top automotive industry player."

"The initial setup of Oracle CX Sales is very complex."

"The data import process has grown a little since earlier releases. In the recent releases (8 and above), this process has improved but not much."

"CX Sales' stability isn't the best - it has a tendency to crap out and need refreshing, especially when creating quotes."

"The address fields can be limiting on a global scale, with issues like long addresses and different styles for pin codes."

"They should have a mobile app because the sales folks travel a lot. Rather than logging into an application on the desktop, a mobile application update should be easier for them."

More Oracle CX Sales cons

"The integration possibilities with other systems could be better as well. We use it in connection with Octopus CRM, and there's room for improvement."

"The form builder works even though it has some shortcomings...Also, the forms don't have the ability to avoid or stop people from signing up if they don't have a corporate email."

"The automation process is challenging."

"The platform could be even more robust."

"Pipedrive has some weaknesses against Salesforce."

"Areas where the solution could improve are with the easiness of integration with other solutions, as well as the reporting capabilities."

"Reporting capabilities of the solution could be improved."

"Pipedrive could be more efficient. I want the management to be more transparent so it's easier to monitor the sales team's activities and results and do business forecasting. It would help them to improve the quality of the sales cycle."

More Pipedrive cons

Pricing and Cost Advice

"The price is reasonable."

"The product pricing is reasonable compared to other solutions in the market."

"The product is pricey."

"It's expensive, but worth the money."

"The solution is reasonably priced compared to other tools."

"It's more costly, and I would give it a two on a scale from one to five with one being expensive and five being competitive pricing."

"Pricing is based on licensing. They offer three different levels: basic, advanced, and enterprise. While I haven't checked the pricing recently, they often provide good discounts on the product."

"Pipedrive is the most cost-effective in terms of the balance between cost and features. I would take Pipedrive over HubSpot or Zoho CRM. It's well-positioned on the market."

"The solution's pricing is excellant. It costs 65 dollars a month for top tier plan."

"The product is expensive but provides valuable services."

"Pipedrive is relatively more affordable than other solutions."

"The price of Pipedrive has been reasonable."

"As of now, the pricing and value are quite good."

"We pay $1000 a month for the tool."

"Pipedrive keeps increasing the prices, which is becoming a bit annoying. It was reasonable when we started, but now they're increasing all the time."

More Pipedrive pricing and cost advice

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Top Industries

By visitors reading reviews

Construction Company

15%

Financial Services Firm

10%

Manufacturing Company

Comms Service Provider

Construction Company

12%

Outsourcing Company

11%

Computer Software Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	1
Midsize Enterprise	2
Large Enterprise	12

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	1
Large Enterprise	3

Questions from the Community

What is your experience regarding pricing and costs for Oracle CX Sales?

Pricing is based on licensing. They offer three different levels: basic, advanced, and enterprise. While I haven't checked the pricing recently, they often provide good discounts on the product.

What needs improvement with Oracle CX Sales?

The address fields can be limiting on a global scale, with issues like long addresses and different styles for pin codes. Customization of field length and width to accommodate geographical require...

What is your primary use case for Oracle CX Sales?

We use Oracle CX Sales for our sales functions, including generating leads, managing campaigns, creating opportunities, and creating quotes. We also use the document management system to upload con...

What is your experience regarding pricing and costs for Pipedrive?

The pricing is satisfactory.

What needs improvement with Pipedrive?

New features sometimes seem bolted on rather than being smooth.

What advice do you have for others considering Pipedrive?

I'd recommend Pipedrive since it's easy to use and handles simple processes effectively. I'd rate the solution nine out of ten.

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Compared 6% of the time

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Freshsales vs Pipedrive

Compared 8% of the time

Apollo.io vs Pipedrive

Compared 7% of the time

Jobber vs Pipedrive

Compared 6% of the time

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Product Reports

Download Oracle CX Sales product report

Oracle CX Sales

April 2026

Download Pipedrive product report

April 2026

Also Known As

Oracle Sales Cloud

No data available

Overview

Oracle CX Sales offers mobile-enabled lead and opportunity management, integrating seamlessly with sales processes. It provides robust analytics and intuitive access to customer data, ensuring efficiency for sales reps and managers.

Oracle CX Sales is a comprehensive platform designed to streamline sales and customer management processes. With tools for handling leads, opportunities, and data management, it enhances workflow efficiency through customizable and industry-specific features. Integrating across marketing and post-sales phases, Oracle CX Sales ensures seamless data flow, supported by a stable system architecture. Sales teams have intuitive access to projects and reports through an easy-to-use interface, allowing them to manage customer orders, track sales calls, and handle online campaigns efficiently.

What are the key features of Oracle CX Sales?

Lead and Opportunity Management: Streamlines management of leads and opportunities for better sales tracking.
Mobile Functionality: Access vital sales tools anytime, anywhere.
Analytics and Forecasting: Provides insights and predictions to guide sales strategies.
Customer Data Management: Centralizes customer information for easy access and use.
Integration Capabilities: Ensures seamless connectivity with other systems and tools.

What benefits or ROI can users find in reviews?

Workflow Efficiency: Boosts sales productivity by optimizing processes.
Customization Options: Tailors features to meet specific business needs.
Responsive Support: Offers reliable support to address user needs and issues.
Scalability: Grows alongside business expansion without compromising performance.

In industries like retail and manufacturing, Oracle CX Sales is implemented to manage customer relations and streamline complex sales processes. Retailers utilize it for campaign management and ROI calculations, while manufacturers rely on its integration capabilities to unify customer data and sales operations.

Oracle

Pipedrive offers an intuitive interface for tracking deals with customizable features and extensive reporting to enhance sales management.

Pipedrive is a CRM tool designed to streamline sales processes. Known for its Kanban-style interface, it allows for easy tracking of deals and activities. Users find value in its customizable features, extensive reporting, and ability to manage communication. With flexible data structures, filters, and automation, Pipedrive improves sales management and communication integration. Although users seek better pricing and enhanced features for basic versions, the platform effectively supports tasks like deal tracking, email integration, and client relationship management.

What are the key features of Pipedrive?

Kanban-style interface: Facilitates easy deal tracking.
Customizable features: Allows adaptable data structures and processes.
Extensive reporting: Provides insights into sales activities.
Workflow automation: Enhances efficiency by automating repetitive tasks.
Email integration: Streamlines communication within the platform.

What benefits should users look for in Pipedrive?

Improved sales tracking: Enhances visibility into sales activities and pipelines.
Increased efficiency: Saves time through automation of routine tasks.
Customizability: Supports diverse business needs with flexible setup.
Scalability: Adapts to growing business requirements.
Better communication: Facilitates seamless interaction between team members.

In real estate and other industries, Pipedrive assists in managing client relationships by tracking interactions from introduction to closing. It supports sales funnels, lead capturing, and campaign management, enabling companies to effectively streamline workflows and forecast outcomes.

Sample Customers

Batesville, PROMATIS software GmbH, Grupo Arcor, Australian Finance Group Ltd., King Lai Hygienic Materials Co. Ltd., Nico International, Bausch & Lomb India Pvt. Ltd., Acorn Paper Products Company, Beijing East United Grid Technology Co. Ltd., Namu Tech Co. Ltd.

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