Oracle CX Sales and Pipedrive compete in the CRM market. Oracle CX Sales stands out with advanced features suitable for large enterprises, while Pipedrive offers user-friendly tools ideal for small to mid-sized businesses.
Features: Oracle CX Sales provides robust automation, AI-driven insights, and comprehensive data analysis that enhance sales predictions. Its automation capabilities streamline workflows by aligning with sales processes and incorporating tools for marketing and incentive management. Pipedrive offers a visually intuitive sales pipeline management system with easy customization and flexible data structures, along with effective reporting and insights capabilities.
Room for Improvement: Oracle CX Sales can become complex for users due to its extensive customization options and integration features that may lag in visual building tools. Pipedrive could enhance its automation capabilities and improve the efficiency of existing features such as email and phone call templates. Pipedrive may also benefit from refining its integration with external applications and expanding its tools for data analysis.
Ease of Deployment and Customer Service: Oracle CX Sales deployment is complex due to its extensive customization, requiring careful consideration and planning. However, it offers tailored solutions for various industries. Pipedrive is known for easy and quick setup with user-friendly interfaces. It offers responsive customer support and seamless integration with commonly used tools, making it highly adaptable for immediate use.
Pricing and ROI: Oracle CX Sales involves a higher setup cost, intended for large organizations that seek an extensive feature set, with ROI achieved over the long term. In contrast, Pipedrive offers competitive pricing and delivers a quick ROI for small to mid-sized businesses, with lower initial costs and efficient CRM functionalities that reduce overhead and enhance sales productivity swiftly.
| Product | Market Share (%) |
|---|---|
| Oracle CX Sales | 0.9% |
| Pipedrive | 0.9% |
| Other | 98.2% |
| Company Size | Count |
|---|---|
| Small Business | 1 |
| Midsize Enterprise | 2 |
| Large Enterprise | 12 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 1 |
| Large Enterprise | 3 |
Oracle Sales Cloud is a sales enablement, sales intelligence, and sales performance management hybrid platform. It combines sales automation and intelligence, SPM (including compensation plans), partner relationship management, and sales collaboration tools. Features include: lead and opportunity management, prospecting, customer data enrichment, territory and quota balancing, goal alignment, compensation plan modeling, account management, partner selling programs, social collaboration, and sales education/knowledge management.
The key elements of Oracle Sales Cloud's SFA solution are vast. They include: • Core foundational sales force automation tools such as account, opportunity and lead management and productivity tools • A comprehensive partner relationship management offering to manage channel sales and partner management • Extensive sales performance management encompassing the science of managing territories, quota management and sales incentive compensation • Advanced analytics consisting of pre-built analytic reports, data visualization and adaptive intelligence • A customer data management system to ensure clean, consolidated and complete customer information. With rich functional capabilities and a comprehensive feature set, Oracles Sales Cloud provides a more modern approach to sales execution.
Pipedrive CRM, a SOC 2 Certified Service Provider, is built around activity-based selling. It ensures total visibility through its Pipeline Management tool with a clear visual interface that prompts you to take action, remain organized and stay in control of a complex sales process, Sales Reporting that provides visual report, understands pipeline metrics, tracks and tests sales process and shows sales split by product. Pipedrive CRM boosts productivity, optimizes the Sales Process, It has an import/export feature that safeguards against human error. It is fully customizable, has multiple usage possibilities and can automatically creates contacts in your pipeline.
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