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Rocket Exceed TurboX vs TeamViewer comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 19, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Rocket Exceed TurboX
Ranking in Remote Access
9th
Average Rating
8.4
Reviews Sentiment
6.1
Number of Reviews
3
Ranking in other categories
Virtual Desktop Infrastructure (VDI) (13th)
TeamViewer
Ranking in Remote Access
1st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Virtual Meetings (2nd), Remote Monitoring and Management (RMM) (3rd)
 

Mindshare comparison

As of September 2026, in the Remote Access category, the mindshare of Microsoft Intune is 4.9%, down from 10.6% compared to the previous year. The mindshare of Rocket Exceed TurboX is 3.0%, down from 3.3% compared to the previous year. The mindshare of TeamViewer is 7.8%, down from 8.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
TeamViewer7.8%
Microsoft Intune4.9%
Rocket Exceed TurboX3.0%
Other84.3%
Remote Access
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
Adithya Naresh - PeerSpot reviewer
R&D Sensor Algorithm Engineer at a manufacturing company with 10,001+ employees
Remote design work has become smoother and adapts intelligently to changing bandwidth
The best features of Rocket Exceed TurboX are that it works reasonably well and is easy to set up. As the admin, I set up the server and tested it with different bandwidths. The solution performs better than VNC, though there is still lag in the one Mbps to four Mbps range. Rocket Exceed TurboX automatically adjusts the resolution according to the program that is running, which is their intellectual property. This intelligent adjustment is a significant advantage compared to VNC, where I had to set it to the lowest setting with poor resolution to achieve acceptable performance.
Shubham-Agarwal - PeerSpot reviewer
Manager - Projects at Cognizant
Remote access has cut critical issue resolution time and supports faster production troubleshooting
Perhaps on the UI side of TeamViewer because we are connecting to different remote desktop connections or remote server connections. Whenever we are working on one of the production issues and we open multiple connections, it is very hectic or confusing to jump from one server to another server. Perhaps on the UI side, if they can improve something related to the view sessions or which session is connected to which remote server, that would be helpful. Perhaps something related to the authentication because it should have a proper authentication mechanism. Every developer should not access TeamViewer or the remote desktop by using TeamViewer. We always have a proper authentication or multifactor authentication mechanism in place, so only those on on-call support or P1 support at that time can access the remote server, but not anyone else. I chose nine out of 10 because sometimes we face the session timeout issue. Suppose during the production support, we connect to one of the remote servers, and if it is idle for approximately 10 or 15 minutes, the session timeout happens. We have to follow the same authentication mechanism to connect to the remote server again. During the session timeout, it delays our process or the troubleshooting steps, which is the reason I have given nine out of 10 instead of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has a useful device management feature."
"Intune significantly simplifies application deployment, mobile application management, and policy enforcement, such as restricting user access to specific applications, thereby enhancing overall environment security."
"Since implementing this solution, our company has grown substantially, and our talent pool has significantly expanded."
"There are many features in Microsoft Intune. For personal mobile devices, MDM is what I most prefer."
"Microsoft Intune is best for Windows devices and security in Office 365 and Microsoft-related enterprise environments. It's a nice platform for endpoint management."
"The stability of Microsoft Intune is ten out of ten."
"Our bank's most valuable Intune features are centered around the dedicated device concept."
"For our customer, it meant no on-premise systems configuration infrastructure or identity management services were required."
"The solution is perfect for Linux users."
"The best features of Rocket Exceed TurboX are that it works reasonably well and is easy to set up."
"The most helpful feature of OpenText Exceed TurboX (ETX) is that it allows you to consume heavy applications that usually have a lot of latency. I also like that the solution is fast and has a friendly UI."
"This product is great, it's easy to use and it can solve certain problems our remote users face, as employees in other cities and countries can easily access it and the solution is perfect for Linux users."
"The most valuable feature is you do not need to know the Windows username and password to connect and see the staff screen."
"During the initial phase of using it continuously, I realized this has been by far the most efficient and seamless working software for my organization and it was the best fit."
"Our computers are spread amongst six physical locations, and TeamViewer reduces the need to travel to those offices to help staff."
"I find the mouse control and the ability to click for them very effective. I can move the mouse and click on buttons as if sitting at their computer. These are the basic features I use most often in the solution. There are tricker features that I don't use much because I don't need them frequently. Overall, it's a great tool for helping others with their computer issues without traveling to their location or another building."
"With an image, you can see immediately what's going on. You can run some tests. Without the solution, you need to do everything by telephone. It's not even thinkable."
"The most valuable feature of TeamViewer is the ability to remote into another device."
"I am satisfied with TeamViewer, and its performance."
"TeamViewer is a step ahead of solutions like, for example, AnyDesk."
 

Cons

"If we can not seem to get even half a dozen users working with the product in a way we consider stable, the scalability is in question."
"Microsoft Intune needs to improve the initial login process."
"The documentation about the custom image setup could be better."
"Cost is the biggest factor for us right now. Microsoft Intune and AD P1 together in a bundle is a good thing to have, but it is very costly compared to other products in the market. Otherwise, Microsoft Intune is the best."
"Microsoft Intune is currently overpriced."
"At this time, I do not have any areas for improvement. I have heard about some downtime, but I am not in the local IT team."
"Customer service used to be better, but as we are nearing the end of the contract, the focus on investing in us as a customer has diminished. It is what one would expect in such a situation."
"Each feature has a separate license, making logistics and cost management difficult if not strategically bundled together."
"The performance of the graphical interface needs improvement. They should add some CPU to speed graphic acceleration."
"We have concerns about network speed and security settings."
"An area for improvement in OpenText Exceed TurboX (ETX) is the installation process because you need some technical knowledge to install it. What's lacking in OpenText Exceed TurboX (ETX) is a help portal for users to ask questions and seek assistance."
"It seems to work better than the original solution, but it still does not meet the standards I wanted."
"TeamViewer could be more secure."
"TeamViewer Business's scalability is bad because it's very expensive."
"TeamViewer can improve by making the interface more user-friendly. It looks very basic, they can make it more modern and easy to use."
"Customer support for TeamViewer is quite slow. They do reply, but the reply timing is more than forty-eight hours, which is not acceptable for any service industry."
"Sometimes it lags."
"If they could figure out a little better solution for the iOS stuff other than just a screen share, even though it's an Apple thing, and Apple doesn't like to give up control of their devices. If they ever got to that point, and I could manipulate an iPad or iPhone, that would be awesome. Since we have a bunch of iPad users who are struggling with doing different things, it would be nice to be able to just jump on and actually show them, "Here, do this, this, and this." Similar to what we do with the laptops, e.g. for training."
"You can improve the file size of TeamViewer as it is too large."
"It does what I need it to do but I think it's expensive."
 

Pricing and Cost Advice

"I am satisfied with the pricing."
"The price of Microsoft Intune is reasonable."
"Intune is available as an individual product, but it also comes with Office 365 Premium or an Enterprise license, and the price varies for each version."
"Most of our clients come to us with licensing already in place. On average, it costs $6 per device per month to add Intune to an Office 365 subscription, but I am not sure."
"It comes with the E5 plan. We bought the E5 plan from Microsoft."
"Its price is quite okay. I wish they provide certain additional features with the same license."
"Intune is included with our F3 and E5 licenses."
"I don't have any problem as far as cost is concerned. It is bundled with our license."
"Pricing for OpenText Exceed TurboX (ETX) is five out of ten. It's not that expensive, and it's not that affordable."
"We're using the free version. We do not pay any licensing fees."
"We use the free version of TeamViewer."
"TeamViewer is $600 or $700 per port per year..."
"TeamViewer offers a free version to try. Download and give it a shot. See what it's like and if you like it, then buy the license for it."
"The cost of the licenses depends on how you buy them. They just had a buy one get one free deal going, and they do that every once in a while. Where you buy one license, and they will give you the second one free, or you can try to get discounts. Most of our licenses that we have we tried to do something like that just to save some money."
"We are using the free version of TeamViewer."
"TeamViewer pricing is reasonable... The simultaneous controller licensing model of TeamViewer - compared to LogMeIn’s controlled Host licensing model - seems to benefit us so far. We’re currently saving about 30 percent on licensing cost... The savings from licensing have been eaten up by the soft costs involved in dealing with and working around TeamViewer’s deficiencies in allowing granular control by multiple controllers, and the issues with the various settings that are missing on the macOS Host."
"The solution has a pilot feature that is expensive. The overall price of the solution can be cheaper."
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Financial Services Firm
9%
Outsourcing Company
9%
Computer Software Company
7%
Manufacturing Company
22%
Outsourcing Company
8%
University
7%
Computer Software Company
6%
Manufacturing Company
11%
Construction Company
10%
Outsourcing Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise187
No data available
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise37
Large Enterprise39
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with OpenText Exceed TurboX (ETX)?
The drawbacks of Rocket Exceed TurboX include lagging and cost. However, it does improve performance compared to open...
What is your primary use case for OpenText Exceed TurboX (ETX)?
With Rocket Exceed TurboX, I found use cases valuable for scenarios where you have low bandwidth while working remote...
What advice do you have for others considering OpenText Exceed TurboX (ETX)?
Rocket Exceed TurboX is purely a remote access solution and does not directly correspond to data analysis. There are ...
Should I choose Teamviewer Tensor over the regular Teamviewer?
The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...
What is your experience regarding pricing and costs for TeamViewer?
The pricing, setup cost, and licensing for TeamViewer Business are relatively very competitive and cost-effective.
What needs improvement with TeamViewer?
I believe latency can be optimized, and security control sometimes goes over the top and feels excessive. Virus scann...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
OpenText Exceed TurboX
TeamViewer Tensor
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Advanced Micro Devices (AMD), SMS group, Philips Healthcare, TDK-Micronas
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Find out what your peers are saying about Rocket Exceed TurboX vs. TeamViewer and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.