


TeamViewer Business and Splashtop Remote Support are competing products in the remote access solutions category. TeamViewer Business seems to have the upper hand in customer service and global accessibility, while Splashtop Remote Support is favored for affordability and robust security features.
Features: TeamViewer Business offers exceptional remote connectivity, mobile support, and integration capabilities for large-scale organizations. It also includes broad remote control options and efficient file transfer features. Splashtop Remote Support emphasizes security and high-performance remote sessions with features tailored for IT management, such as multi-session support and customizable access permissions.
Room for Improvement: TeamViewer could enhance its affordability and simplify its user interface for less tech-savvy users. Additionally, offering more competitive pricing plans could attract small to medium-sized enterprises. Splashtop could improve by expanding its integration options with third-party applications and offering a more comprehensive customer support experience. Enhancements in user interface design for easier navigation would also be beneficial.
Ease of Deployment and Customer Service: TeamViewer Business provides extensive deployment options across various operating systems and robust global customer service. Splashtop Remote Support offers a streamlined deployment process with responsive customer service, emphasizing security-centric configurations, making it easier for IT managers to implement securely.
Pricing and ROI: TeamViewer Business, with its extensive features, may involve higher initial costs but delivers a high ROI for large enterprises. Splashtop Remote Support is more cost-effective, offering high potential ROI for small to medium-sized enterprises with its subscription-based pricing. Splashtop appeals to budget-conscious setups, whereas TeamViewer is preferred for large-scale deployments.
| Product | Market Share (%) |
|---|---|
| TeamViewer Business | 9.8% |
| Microsoft Intune | 9.1% |
| Splashtop Remote Support | 2.1% |
| Other | 79.0% |



| Company Size | Count |
|---|---|
| Small Business | 121 |
| Midsize Enterprise | 47 |
| Large Enterprise | 157 |
| Company Size | Count |
|---|---|
| Small Business | 41 |
| Midsize Enterprise | 34 |
| Large Enterprise | 33 |
Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.
Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.
What are the key features of Microsoft Intune?
What benefits should users look for in reviews?
In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.
Splashtop Remote Support delivers a robust set of features for MSPs, IT service providers and helpdesk professionals for unattended support of Windows and Mac computers at a great price - often 50% less than similar solutions. All packages include unlimited technicians, concurrent sessions and devices to remote from. Get fast remote access, computer and user grouping, user management, logging and secure encryption. Splashtop Remote Support Plus edition adds file transfer, remote print, chat, remote wake, remote reboot, attended support access and priority technical support. Splashtop remote access technology is trusted by more than 20 million users worldwide.
TeamViewer Business is a license aimed at small teams and companies, developed to facilitate remote connectivity with features suitable for various business needs.
Providing access without user passwords, TeamViewer Business enhances productivity by allowing remote support across multiple platforms. It simplifies IT operations, connecting to PCs, laptops, servers, and mobile devices even in low-bandwidth situations. Two products, TeamViewer Remote and TeamViewer Tensor, extend its core features, with Tensor catering to large enterprises requiring advanced solutions.
What are the key features of TeamViewer Business?Industries leverage TeamViewer Business for remote desktop support, assisting in troubleshooting, software upgrades, and training. Companies manage both staff and clients remotely, ensuring technical challenges are handled seamlessly, promoting collaboration and facilitating remote meetings. IT teams use it to maintain operations without needing a physical presence, making it valuable across sectors.
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