Webex vs Zoho Meeting comparison

Why PeerSpot?

Cisco and Zoho are both solutions in the Virtual Meetings category. Cisco is ranked #4 with an average rating of 7.9, while Zoho is ranked #19. Cisco holds a 5.0% mindshare in VM, compared to Zoho’s 1.8% mindshare. Additionally, 87% of Cisco users are willing to recommend the solution, compared to 100% of Zoho users who would recommend it.

Webex

Read 131 Webex reviews

7,530 Views
6,852 Comparison Views

87% willing to recommend

Zoho Meeting

Read 4 Zoho Meeting reviews

1,214 Views
1,214 Comparison Views

100% willing to recommend

Webex

Zoho Meeting

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

Webex and Zoho Meeting are competing products in the video conferencing market. Evaluations indicate that Webex has the upper hand due to its superior security and integration capabilities, whereas Zoho Meeting impresses with its affordability and ease of use.

Features: Webex provides high-level security features, scalability, and seamless integration with enterprise solutions, which are ideal for large organizations. It supports SSL encryption, advanced screen-sharing options, and video conferencing with Outlook integration. Zoho Meeting features affordable collaboration tools such as robust webinar functionalities, user-friendly navigation, and effective video call features, storing meetings and allowing easy access to recordings. These features make it suitable for small to medium businesses.

Room for Improvement: Webex could enhance user accessibility and streamline its deployment process, potentially simplifying its interface for less experienced users. Additional affordability could widen its appeal. Zoho Meeting would benefit from stronger security features and broader integration with other enterprise solutions. Enhanced customization in webinars and improved video quality for more professional presentations would also level up its offerings.

Ease of Deployment and Customer Service: Webex involves a detailed, scalable deployment suitable for large enterprises, supported by extensive resources. It accommodates complex enterprise needs with ease. Zoho Meeting's simpler deployment model targets small to medium-sized businesses with swift implementation and responsive customer service, offering a more accessible setup.

Pricing and ROI: Webex reflects comprehensive enterprise features in its pricing structure, potentially leading to higher ROI for businesses needing extensive capabilities. Exact pricing varies based on feature requirements but is generally higher. Zoho Meeting provides a cost-effective alternative with a straightforward pricing scheme, offering excellent ROI for businesses prioritizing essential meetings without extra expenses. Its pricing is well-suited for those looking to maximize budget-friendly solutions.

To learn more, read our detailed Webex vs. Zoho Meeting Report (Updated: November 2026).

Buyer's Guide

Webex vs. Zoho Meeting

November 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Webex

Ranking in Virtual Meetings

4th

Average Rating

8.0

Reviews Sentiment

5.3

Number of Reviews

131

Ranking in other categories

No ranking in other categories

Zoho Meeting

Ranking in Virtual Meetings

19th

Average Rating

8.2

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2026, in the Virtual Meetings category, the mindshare of Webex is 5.0%, down from 11.1% compared to the previous year. The mindshare of Zoho Meeting is 1.8%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Mindshare Distribution
Product	Mindshare (%)
Webex	5.0%
Zoho Meeting	1.8%
Other	93.2%

Virtual Meetings

Featured Reviews

Damilare Oloyede

Web Designer / Developer & Creative Professional at Federal University of Technology Akure

Virtual training has supported collaborative learning and now needs a simpler and clearer interface

Webex can be simplified in terms of user interface, where many features should be displayed in a compact view, with similar features grouped together and a minimalistic design helping users understand what each button does. If specific features are not needed, they should not distract you, and some features should appear as sliding elements for ease of access. Additionally, connecting to Webex can be technical, and it would be beneficial to have a way to connect anonymously using a simple code instead of going through microphone issues.

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Yogesh Kumar Mali

Managing Director at ALPHA LABS TECH PVT LTD

A good and decent meeting platform that stores recordings of meetings

We use Zoho Meeting for booking meetings and demo calls for product review updates The most valuable feature of Zoho Meeting is how it stores recordings and how we can get those recordings by order. It may be a network issue, but sometimes the video gets blurred when we are on a Zoho Meeting…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Webex is easy to use, even for people who are just learning it, and they can join meetings or share content with the click of a link."

"I am using Webex mainly to speak to my manager."

"The solution has many features, for example, it has more features than Zoom, which we also use, and you can configure whatever you want in great detail, making it very flexible and allowing the solution to scale well."

"One of the most valuable features of Webex was that it was easy to use and there were no hassles."

"The solution is very stable; we have no complaints, I haven't had to deal with bugs or glitches, there haven't been crashes, it doesn't freeze, and I consider it to be a reliable service."

"The product's most valuable feature is its ability to integrate with multiple products."

"Having a sales service that doesn't need to travel to present every single pitch can save money for nearly every sized organization."

"The best features of this product are the quality of sound, quality of pics and video."

More Webex pros

"The API is much more flexible than other platforms."

"I switched to Zoho because it's convenient and offers a whole package."

"I like the tool's video call feature."

"The most valuable feature of Zoho Meeting is how it stores recordings and how we can get those recordings by order."

"One of the most valuable features of Zoho Meeting is how user-friendly it is. It also has some security features."

Cons

"The only thing that seems a bit cumbersome is when you're on a machine without the right environment and the app takes awhile to start."

"All the features are not enabled in the web mode of the product."

"Webex could improve by adding captions for the translation."

"I would like to see additional online chat capabilities"

"Video conferencing is not as fast as expected."

"We switched from Webex to Teams because there was a lag in the WebEx experience and also a lack of integration. Easy integration with a free email account like Microsoft or Google would be helpful."

"Currently, I'm unable to find any loophole in Webex, but in terms of areas for improvement, it would be better if a user is informed about any new updates or new features added to the tool."

"Zoom entered into the commercial space for end-users. It's more of a solution for single users for training classes or music centers and all that. Cisco is not in that space."

More Webex cons

"They do not have phone support."

"Maybe the price could be lowered, but people will want a lower price forever."

"I would like to see a chat feature in the solution."

"It may be a network issue, but sometimes the video gets blurred when we are on a Zoho Meeting video call."

Pricing and Cost Advice

"I am using the free version of Webex."

"I believe the license to be monthly."

"The tool's licensing is expensive, but it should be cheaper."

"We purchase the product's yearly license. It is expensive."

"I am not aware of the pricing details."

"There are licenses for business to use the solution but for end-users, there is not."

"You can opt for yearly licensing with Webex."

"Price is the one area where Webex needs to improve relative to its competitors. It's difficult to sell to small and medium-sized businesses (SMB) because of the license price."

More Webex pricing and cost advice

"In India, Professional Zoho Meeting for up to 10 participants costs INR 125 per month, and for up to 250 participants, it costs INR 750 per month if billed annually."

"Compared to other solutions, the price is not the lowest, but I can say it's competitive. My organization pays for a yearly license for Zoho."

"The product is not costly like other applications."

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Outsourcing Company

13%

Construction Company

11%

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	41
Midsize Enterprise	25
Large Enterprise	72

No data available

Questions from the Community

What is your experience regarding pricing and costs for Webex?

My experience with Webex pricing, setup, and licensing has generally been positive. Since Webex is offered as a cloud-based service, deployment and onboarding were relatively straightforward compar...

See all answers

What needs improvement with Webex?

I would appreciate clearer controls for switching between shared applications during a presentation, with a more prominent indication of exactly what participants can see. I would also appreciate h...

See all answers

What is your primary use case for Webex?

My main use case for Webex is for conference calls, workshops, and team meetings. I use Webex for communication and collaboration at work, valuing the ability to discuss technical topics directly w...

See all answers

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Comparisons

TeamViewer vs Webex

Compared 7% of the time

Microsoft Teams vs Webex

Compared 6% of the time

Zoom Workplace Business vs Webex

Compared 6% of the time

GoToMeeting vs Webex

Compared 6% of the time

GoToWebinar vs Webex

Compared 5% of the time

More Webex Competitors

Zoom Workplace Business vs Zoho Meeting

Compared 13% of the time

GoToMeeting vs Zoho Meeting

Compared 11% of the time

Polycom RealPresence Clariti vs Zoho Meeting

Compared 9% of the time

Skype for Business vs Zoho Meeting

Compared 7% of the time

Polycom RealPresence Desktop vs Zoho Meeting

Compared 4% of the time

More Zoho Meeting Competitors

Product Reports

Buyer's Guide

Webex

October 2026

Download Webex product report

Buyer's Guide

Virtual Meetings

October 2026

Download Zoho Meeting product report

Also Known As

Cisco Spark

No data available

Overview

Webex is a comprehensive platform for virtual meetings, supporting both internal and external communications with features like high-quality video and noise cancellation, integrated with Outlook for seamless scheduling.

Webex distinguishes itself with functionalities such as one-click meetings, file sharing, and efficient screen control. Its integration with Cisco hardware and telephony systems enhances its reliability and ease of use. While the interface could be optimized, Webex remains a dependable solution for a variety of sectors including manufacturing and telemedicine. The platform's scalability caters to diverse group sizes, facilitating everything from technical discussions to educational sessions. Despite some connectivity and navigation challenges, its security features and breakout sessions promote effective collaboration.

What are the key features of Webex?

One-click meetings: Simplifies meeting setup with easy access.
File sharing: Facilitates quick exchange of documents during calls.
Screen control: Allows seamless remote desktop management.
Noise cancellation: Reduces background interference for clearer communication.
Outlook integration: Streamlines meeting scheduling.

What benefits can users find in reviews?

High-quality audio and video: Ensures clear and reliable communication.
Security features: Offers robust protection for sensitive information.
Scalability: Adapts to varying conference sizes and business needs.
Ease of use: Intuitive navigation enhances user experience.
Integration with Cisco hardware: Optimizes performance and compatibility.

Webex is frequently deployed in industries like healthcare for telemedicine, enabling real-time patient consultations. In education sectors, it supports remote learning through video conferencing tools. Manufacturing companies utilize it for web and voice conferencing, enhancing team collaboration and communication efficiency.

Cisco

Zoho Meeting is a cloud-based platform renowned for its user-friendly interface and secure video calling capabilities, offering seamless integration and competitive pricing.

Liked for its easy setup and scalability, Zoho Meeting provides a secure environment with video calling and integration with various applications. Users enjoy its competitive pricing, flexible API, and a rescheduling function superior to Zoom. Challenges remain as it lacks a chat feature, with video clarity sometimes compromised. Deployment issues with Windows on-premises, Chromebooks, and Linux are noted, along with inconsistent muting and lack of phone support.

What are the most important features of Zoho Meeting?

Video Calling: Provides high-quality video conferencing.
Integration: Seamless compatibility with popular applications.
Rescheduling Function: Conveniently superior to other platforms.
Recording Storage: Efficient methods for storing and retrieving recorded sessions.

What benefits or ROI can users expect?

Cost Efficiency: Competitive pricing makes it budget-friendly.
Security: Offers robust security features for safe meetings.
Accessibility: Flexible API for increased application integration.

In industry-specific implementations, users leverage Zoho Meeting for organizing client meetings, particularly in scheduling demo calls and updates. Despite deployment limitations, consistent updates ensure its efficacy as a cloud-based tool.

Zoho

Sample Customers

Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.

Karpagam College of Engineering, Associate Business Service India

Buyer's Guide

Webex vs. Zoho Meeting

November 2026

Free Report: Webex vs. Zoho Meeting

Find out what your peers are saying about Webex vs. Zoho Meeting and other solutions. Updated: November 2026.

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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.