Webex vs Zoho Meeting comparison

Why PeerSpot?

Cisco and Zoho are both solutions in the Virtual Meetings category. Cisco is ranked #4 with an average rating of 7.3, while Zoho is ranked #19. Cisco holds a 5.0% mindshare in VM, compared to Zoho’s 1.8% mindshare. Additionally, 87% of Cisco users are willing to recommend the solution, compared to 100% of Zoho users who would recommend it.

Webex

Read 128 Webex reviews

6,770 Views
6,228 Comparison Views

87% willing to recommend

Zoho Meeting

Read 4 Zoho Meeting reviews

1,038 Views
1,038 Comparison Views

100% willing to recommend

Webex

Zoho Meeting

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

Webex and Zoho Meeting are competing products in the video conferencing market. Evaluations indicate that Webex has the upper hand due to its superior security and integration capabilities, whereas Zoho Meeting impresses with its affordability and ease of use.

Features: Webex provides high-level security features, scalability, and seamless integration with enterprise solutions, which are ideal for large organizations. It supports SSL encryption, advanced screen-sharing options, and video conferencing with Outlook integration. Zoho Meeting features affordable collaboration tools such as robust webinar functionalities, user-friendly navigation, and effective video call features, storing meetings and allowing easy access to recordings. These features make it suitable for small to medium businesses.

Room for Improvement: Webex could enhance user accessibility and streamline its deployment process, potentially simplifying its interface for less experienced users. Additional affordability could widen its appeal. Zoho Meeting would benefit from stronger security features and broader integration with other enterprise solutions. Enhanced customization in webinars and improved video quality for more professional presentations would also level up its offerings.

Ease of Deployment and Customer Service: Webex involves a detailed, scalable deployment suitable for large enterprises, supported by extensive resources. It accommodates complex enterprise needs with ease. Zoho Meeting's simpler deployment model targets small to medium-sized businesses with swift implementation and responsive customer service, offering a more accessible setup.

Pricing and ROI: Webex reflects comprehensive enterprise features in its pricing structure, potentially leading to higher ROI for businesses needing extensive capabilities. Exact pricing varies based on feature requirements but is generally higher. Zoho Meeting provides a cost-effective alternative with a straightforward pricing scheme, offering excellent ROI for businesses prioritizing essential meetings without extra expenses. Its pricing is well-suited for those looking to maximize budget-friendly solutions.

To learn more, read our detailed Webex vs. Zoho Meeting Report (Updated: September 2026).

Buyer's Guide

Webex vs. Zoho Meeting

September 2026

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Helped 913,806 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Webex

Ranking in Virtual Meetings

4th

Average Rating

8.0

Reviews Sentiment

5.6

Number of Reviews

128

Ranking in other categories

No ranking in other categories

Zoho Meeting

Ranking in Virtual Meetings

19th

Average Rating

8.2

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2026, in the Virtual Meetings category, the mindshare of Webex is 5.0%, down from 12.6% compared to the previous year. The mindshare of Zoho Meeting is 1.8%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Mindshare Distribution
Product	Mindshare (%)
Webex	5.0%
Zoho Meeting	1.8%
Other	93.2%

Virtual Meetings

Featured Reviews

Damilare Oloyede

Web Designer / Developer & Creative Professional at Federal University of Technology Akure

Virtual training has supported collaborative learning and now needs a simpler and clearer interface

Webex can be simplified in terms of user interface, where many features should be displayed in a compact view, with similar features grouped together and a minimalistic design helping users understand what each button does. If specific features are not needed, they should not distract you, and some features should appear as sliding elements for ease of access. Additionally, connecting to Webex can be technical, and it would be beneficial to have a way to connect anonymously using a simple code instead of going through microphone issues.

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Yogesh Kumar Mali

Managing Director at ALPHA LABS TECH PVT LTD

A good and decent meeting platform that stores recordings of meetings

We use Zoho Meeting for booking meetings and demo calls for product review updates The most valuable feature of Zoho Meeting is how it stores recordings and how we can get those recordings by order. It may be a network issue, but sometimes the video gets blurred when we are on a Zoho Meeting…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This is the best everyone knows about, but there are plenty other players."

"If you're looking for the simplest and cheapest option for video conferencing you should consider Webex compared to other solutions."

"I like how Webex lets you zoom in and out on the presenter's screen. It's silly, but all the solutions have the same features, and I think WebEx is the only one that allows zoom."

"The tool simplifies our work by allowing us to have hybrid meetings instead of always meeting in person, which saves time in organizing these meetings. It also offers good video quality."

"They have a feature called Call Me in which I need to type in my phone number and I can get a conference room to call my number rather than needing to dial in every time. I think that's a quite good feature."

"Overall, it is pretty reliable."

"I like WebEx's stability and ease of use. The screen-sharing tools and audio controls are also nice."

"Webex is a thin client and we like the interface. It is easy to use."

More Webex pros

"I like the tool's video call feature."

"I switched to Zoho because it's convenient and offers a whole package."

"The API is much more flexible than other platforms."

"The most valuable feature of Zoho Meeting is how it stores recordings and how we can get those recordings by order."

"One of the most valuable features of Zoho Meeting is how user-friendly it is. It also has some security features."

Cons

"The licensing model doesn't work because if I want to implement it for an organization, I need to pay a per-user license, which makes it very restrictive."

"There could be a feature available to record the meetings."

"We have had some audio quality issues, and troubleshooting can be difficult because of the details you need to provide to Cisco/WebEx and that the call needs to have taken place very recently."

"The performance is not always good and could be improved."

"Webex could improve the performance."

"The initial setup was a little bit complex."

"My company does a lot of international calls. For some countries they do not have their local number to call in, all they have is a 1-800 number which is quite hard to find. If they want to improve they should set up the local number to call in. What would be beneficial."

"The solution could improve by having cross-platform compatibility. For example, if you wanted to have a call with someone with Microsoft Teams you could do it with Webex. Not everyone wants to use the same virtual meeting application."

More Webex cons

"They do not have phone support."

"Maybe the price could be lowered, but people will want a lower price forever."

"It may be a network issue, but sometimes the video gets blurred when we are on a Zoho Meeting video call."

"I would like to see a chat feature in the solution."

Pricing and Cost Advice

"The cost is pretty high compared to the competitors."

"I use the solution for free because I don't use the solution's enterprise version."

"You need to make yearly payments towards the licensing charges of the product. You need to opt for a subscription-based licensing model for your organization. The product is a bit expensive."

"You can opt for yearly licensing with Webex."

"The price of the license for the solution could be less expensive."

"I rate the product price a five on a scale of one to ten, where one is high price, and ten is low price."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten."

"I have recently switched to a different solution. WebEx is more costly. There are equivalent solutions at a lower cost."

More Webex pricing and cost advice

"The product is not costly like other applications."

"In India, Professional Zoho Meeting for up to 10 participants costs INR 125 per month, and for up to 250 participants, it costs INR 750 per month if billed annually."

"Compared to other solutions, the price is not the lowest, but I can say it's competitive. My organization pays for a yearly license for Zoho."

See which vendors are best for you

Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Outsourcing Company

14%

Construction Company

12%

Marketing Services Firm

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	41
Midsize Enterprise	25
Large Enterprise	69

No data available

Questions from the Community

What is your experience regarding pricing and costs for Webex?

From when I last implemented it, I found the price to be expensive. The licensing model doesn't work because if I want to implement it for an organization, I need to pay a per-user license, which m...

See all answers

What needs improvement with Webex?

Webex is top-notch at this point in time. The only improvement I see is related to RAM and CPU usage, as older systems with 4GB RAM or i3 processors might slow down the application. I do not have a...

See all answers

What is your primary use case for Webex?

Webex is primarily used for customer meetings, collaboration with team members, presenting to customers, and virtual calls with customers. In my daily work, I get on the meeting and take the discus...

See all answers

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Comparisons

Zoom Workplace Business vs Webex

Compared 7% of the time

Microsoft Teams vs Webex

Compared 6% of the time

TeamViewer vs Webex

Compared 6% of the time

GoToMeeting vs Webex

Compared 6% of the time

GoToWebinar vs Webex

Compared 4% of the time

More Webex Competitors

Zoom Workplace Business vs Zoho Meeting

Compared 13% of the time

GoToMeeting vs Zoho Meeting

Compared 12% of the time

Polycom RealPresence Clariti vs Zoho Meeting

Compared 10% of the time

Webex Meetings with AT&T vs Zoho Meeting

Compared 7% of the time

ScreenConnect vs Zoho Meeting

Compared 3% of the time

More Zoho Meeting Competitors

Product Reports

Buyer's Guide

Webex

August 2026

Download Webex product report

Buyer's Guide

Virtual Meetings

September 2026

Download Zoho Meeting product report

Also Known As

Cisco Spark

No data available

Overview

Webex is a comprehensive platform for virtual meetings, supporting both internal and external communications with features like high-quality video and noise cancellation, integrated with Outlook for seamless scheduling.

Webex distinguishes itself with functionalities such as one-click meetings, file sharing, and efficient screen control. Its integration with Cisco hardware and telephony systems enhances its reliability and ease of use. While the interface could be optimized, Webex remains a dependable solution for a variety of sectors including manufacturing and telemedicine. The platform's scalability caters to diverse group sizes, facilitating everything from technical discussions to educational sessions. Despite some connectivity and navigation challenges, its security features and breakout sessions promote effective collaboration.

What are the key features of Webex?

One-click meetings: Simplifies meeting setup with easy access.
File sharing: Facilitates quick exchange of documents during calls.
Screen control: Allows seamless remote desktop management.
Noise cancellation: Reduces background interference for clearer communication.
Outlook integration: Streamlines meeting scheduling.

What benefits can users find in reviews?

High-quality audio and video: Ensures clear and reliable communication.
Security features: Offers robust protection for sensitive information.
Scalability: Adapts to varying conference sizes and business needs.
Ease of use: Intuitive navigation enhances user experience.
Integration with Cisco hardware: Optimizes performance and compatibility.

Webex is frequently deployed in industries like healthcare for telemedicine, enabling real-time patient consultations. In education sectors, it supports remote learning through video conferencing tools. Manufacturing companies utilize it for web and voice conferencing, enhancing team collaboration and communication efficiency.

Cisco

Zoho Meeting is a cloud-based platform renowned for its user-friendly interface and secure video calling capabilities, offering seamless integration and competitive pricing.

Liked for its easy setup and scalability, Zoho Meeting provides a secure environment with video calling and integration with various applications. Users enjoy its competitive pricing, flexible API, and a rescheduling function superior to Zoom. Challenges remain as it lacks a chat feature, with video clarity sometimes compromised. Deployment issues with Windows on-premises, Chromebooks, and Linux are noted, along with inconsistent muting and lack of phone support.

What are the most important features of Zoho Meeting?

Video Calling: Provides high-quality video conferencing.
Integration: Seamless compatibility with popular applications.
Rescheduling Function: Conveniently superior to other platforms.
Recording Storage: Efficient methods for storing and retrieving recorded sessions.

What benefits or ROI can users expect?

Cost Efficiency: Competitive pricing makes it budget-friendly.
Security: Offers robust security features for safe meetings.
Accessibility: Flexible API for increased application integration.

In industry-specific implementations, users leverage Zoho Meeting for organizing client meetings, particularly in scheduling demo calls and updates. Despite deployment limitations, consistent updates ensure its efficacy as a cloud-based tool.

Zoho

Sample Customers

Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.

Karpagam College of Engineering, Associate Business Service India

Buyer's Guide

Webex vs. Zoho Meeting

September 2026

Free Report: Webex vs. Zoho Meeting

Find out what your peers are saying about Webex vs. Zoho Meeting and other solutions. Updated: September 2026.

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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.