Epicor ERP Reviews

• Part trackers
• Serial number tracker
• Time tracker

It allowed us to organize our inventory more clearly.

It needs to be made easier for the components to interact with one another.

I used versions of Epicor for about five years.

None that I recall.

Yes, we would get crashes relatively often.

We didn't call for help.

We didn't call for help.

No previous solution used.

Make sure you know exactly what you want and hire someone to set it up for you. Don't be cheap.

• The traceability of products and events, and information in general
• It's "easy to use" platform
• It's flexibility to make custom processes
• It's flexibility for integrating with other applications

It has helped control operations in our Storage and Distribution Center, including processes such as

• Product reception
• Inventory
• Quality and inspection management
• Shipping
• General ledger
• Invoicing

The inventory module needs to be improved as it is not that easy to use.

I've used it for approximately three years.

No issues encountered.

No relevance but I recommend, despite it being a mid-market oriented ERP, to have the production environment completely separated into different servers (not only databases but also the application too) so you can test new releases frequently.

No issues encountered.

3.5/5.

3.5/5.

We used a different solution and we switched because the previous solution was completely for small business.

It was straightforward.

We used a vendor team (re-seller) and I'd give them a 3.5/5.

26%.

The initial cost was US$110,000 and the ongoing cost is approximately US$9,000 annually.

We also looked at solutions from Oracle and SAP.

It's a really good choice for mid-market companies, companies with simple processes and/or companies at a start-up phase. Do a thorough evaluation of the company or consultants that are going to do the implementation, and try to keep your processes simple. Do the certification for the EPICOR customization programming languages as well.

We use the product in the manufacturing industry. 

I find the job management features of Epicor ERP most useful, especially for material planning. The ERP gives a perfect overview of many aspects. The scheduling is also helpful. It lets us see what we're planning and try different scenarios. For real-time analytics, I use it mostly for planning and "what if" scenarios.

Epicor ERP's pros include detailed analytics of my company, industry, and processes. It also has a user forum where you can get support from others who use the same features. 

The UI is quite logical, but it needs time to train users because some functions are complex to understand. As for cons, some calculation logic is difficult to grasp and requires time to test and try out. Creating dashboards or reports needs some technical IT knowledge.

For future improvements, I'd like to see more in-app support, like explanations when hovering over fields, to clarify what I'm doing without searching through help articles.

I have been using the product since 2023. 

Before Epicor ERP, I worked with Odoo, which I still use but to a lesser extent than Epicor ERP. 

I recommend Epicor ERP, especially for companies with complex, multi-level production processes like plastic manufacturing. I rate the overall solution a six out of ten.