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MENACHEM NUSSEN - PeerSpot reviewer
Senior Network Specialist at EDGE COMMUNICATIONS SOLUTIONS LLC
Reseller
Easy to use and maintain but the robustness of the software could be improved
Pros and Cons
  • "It's user-friendly."
  • "The robustness of the software could be improved."

What is most valuable?

It's user-friendly.

What needs improvement?

The robustness of the software could be improved.

For how long have I used the solution?

I have been using this solution for three years.

What do I think about the stability of the solution?

Here and there, there will be a hardware failure, but any hardware can fail.

Buyer's Guide
Fortinet FortiGate Cloud
August 2025
Learn what your peers think about Fortinet FortiGate Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,384 professionals have used our research since 2012.

What do I think about the scalability of the solution?

It's easy to scale.

How was the initial setup?

It's very easy to maintain. You just go on the web, you click is there a newer software and they'll tell you yes. Then you're supposed to make a backup of your configuration file and then you download it.

What's my experience with pricing, setup cost, and licensing?

It's relatively cheap.

Which other solutions did I evaluate?

I feel that Juniper is more solid than Fortinet.

What other advice do I have?

I would rate this solution 7 out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Carlos Caballero - PeerSpot reviewer
Professional Operating Systems and Databases at Entel Bolivia
Real User
Simple maintenance, straightforward configuration, and beneficial modularity
Pros and Cons
  • "The most valuable features of Fortinet FortiGate Cloud are ease of use and the simplicity of maintenance and configuration. Additionally, the modularity of the solution is very easy to handle, it is convenient."
  • "We needed to do some training to be able to implement Fortinet FortiGate Cloud and after the training, we did the implementation in-house."

What is our primary use case?

Fortinet FortiGate Cloud is used primarily for network and application protection.

What is most valuable?

The most valuable features of Fortinet FortiGate Cloud are ease of use and the simplicity of maintenance and configuration. Additionally, the modularity of the solution is very easy to handle, it is convenient.

For how long have I used the solution?

I have been using Fortinet FortiGate Cloud for one year and a half.

What do I think about the stability of the solution?

I have found Fortinet FortiGate Cloud to be highly stable.

What do I think about the scalability of the solution?

Fortinet FortiGate Cloud is scalable.

We have approximately 1,000 users that use the solution in my organization.

How was the initial setup?

Fortinet FortiGate Cloud's initial configuration is very straightforward. After the deployment, it does not take more than a week to have it fully configured and in production.

What about the implementation team?

We needed to do some training to be able to implement Fortinet FortiGate Cloud and after the training, we did the implementation in-house.

What was our ROI?

We are not measuring the return of investment (ROI) from a specific point of view, because we are using it in the information technology area. We are not selling services through this particular security element, we don't have that measure at this moment, but from our point of view, the ROI is fine. 

What's my experience with pricing, setup cost, and licensing?

The license for Fortinet FortiGate Cloud is annual.

What other advice do I have?

I rate Fortinet FortiGate Cloud an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Fortinet FortiGate Cloud
August 2025
Learn what your peers think about Fortinet FortiGate Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,384 professionals have used our research since 2012.
System Administrator at a consultancy with 1-10 employees
Real User
Highly secure, useful daily reports, and feature rich
Pros and Cons
  • "We have found the most valuable features of Fortinet FortiGate Cloud are the firewall and the VPN connection manager. I am not worried about any cyber attacks, the solution is secure and I receive daily summary reports."

    What is our primary use case?

    We are using Fortinet FortiGate Cloud mainly for a file server at the office, and we have some services that transfer some applications remotely. We are using the firewall to secure the connection to our offices, for the internet connection, and for the applications using the VPN connections.

    What is most valuable?

    We have found the most valuable features of Fortinet FortiGate Cloud are the firewall and the VPN connection manager. I am not worried about any cyber attacks, the solution is secure and I receive daily summary reports.

    For how long have I used the solution?

    I have used Fortinet FortiGate Cloud within the last 12 months.

    What do I think about the stability of the solution?

    The solution has been highly reliable.

    What do I think about the scalability of the solution?

    Fortinet FortiGate Cloud is scalable.

    I rate the scalability of Fortinet FortiGate Cloud a five out of five.

    We were using the solution more but since the Coronavirus and other political circumstances in Lebanon, we have downsized the company. We had approximately 25 users using the solution but it has been reduced to only three users.

    How are customer service and support?

    I have stopped the support contract because I never used it for five years. I never faced any issue that requires support.  Any issues I had it was easy to handle myself. The solution is very reliable.

    Which solution did I use previously and why did I switch?

    When I started my job at the company, they had a Juniper firewall, but it was out of warranty and out of contract. While researching, I found the Fortinet FortiGate Cloud, and I read some good reviews about it which were good and this is why I selected it.

    How was the initial setup?

    For a system administrator, the initial setup is straightforward. I didn't face any issue configuring it. It was so easy. There are videos and tutorials, which helps a lot.

    It took one hour for the installation at the cabinet and the wiring, approximately five hours for the full configuration for the VPN tunneling, and subnetting the IP.

    What about the implementation team?

    I did the implementation and maintenance myself. 

    What's my experience with pricing, setup cost, and licensing?

    The price of Fortinet FortiGate Cloud is affordable. However, lowering the price would be good for the end-users. The cost of the solution was approximately $800 per year. There are some additional features you can add in addition to the regular features.

    What other advice do I have?

    I would advise others to purchase this solution because it's reliable and it's worth every dollar.

    I rate Fortinet FortiGate Cloud a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Specialist at a comms service provider with 11-50 employees
    Real User
    Useful ISP feature, reliable, and good support
    Pros and Cons
    • "The IPS and firewall function is valuable in Fortinet FortiGate Cloud."
    • "The solution could improve by having a Russian interface."

    What is our primary use case?

    We use Fortinet FortiGate Cloud as a firewall to connect safely to the internet.

    What is most valuable?

    The IPS and firewall function is valuable in Fortinet FortiGate Cloud.

    What needs improvement?

    We have found that the antivirus functions are very bad in Fortinet FortiGate Cloud and we don't use the antivirus anymore. Additionally, the FortiADC has bad quality.

    The solution could improve by having a Russian interface.

    For how long have I used the solution?

    I have been using Fortinet FortiGate Cloud for approximately 10 years.

    What do I think about the stability of the solution?

    Fortinet FortiGate Cloud is a stable solution.

    What do I think about the scalability of the solution?

    I have found Fortinet FortiGate Cloud to be scalable.

    Our organization is not large, we have approximately 15 workers in my organization using it.

    How are customer service and support?

    Fortinet FortiGate Cloud technical support is not bad. The support is mostly very good.

    How was the initial setup?

    The Fortinet FortiGate Cloud installation was not a problem but we have some local laws which make some restrictions for deployment cloud solutions. A lot of our customers use the premise version, not the cloud. The full deployment is not in one day, because we need to agree on a lot of details with our customers and it takes time. A typical time of the deployment can take approximately two to four weeks.

    Unfortunately, we bought this solution for our main customer, and we had some problems deploying it correctly because its features didn't want to work. We have a lot of experience to install FortiGate and Fortinet solutions. However, we have faced some problems with  Fortinet mainly. 

    What about the implementation team?

    We have a few workers that do the maintenance for the solution.

    What's my experience with pricing, setup cost, and licensing?

    Fortinet has only an annual payment method. There is no monthly payment option.

    They have only one standard license without any additional features.

    What other advice do I have?

    We plan on using this solution in the future if our customers require it. If not then we will move to other solutions that will fit our client's needs.

    Fortinet FortiGate Cloud is very useful to save logs. If you do not have hardware equipment, you may use this solution. If you don't want to implement and deploy hardware, this is a good choice.

    I rate Fortinet FortiGate Cloud an eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Muhammad Fawad Khan - PeerSpot reviewer
    Network and System Engineer at Logiciel Pvt Limited
    Real User
    Top 10
    Stable product with an easy installation process
    Pros and Cons
    • "The platform is scalable."
    • "When we fully utilize certain functions, the CPU and memory utilization can reach 100% or more, causing the system to become unresponsive during production hours."

    What is our primary use case?

    We use the product to manage our licensing, monitor our devices, and maintain our security posture.

    What is most valuable?

    The solution is easy to use with a convenient interface. We can install it and get it running within a few hours.

    What needs improvement?

    When we fully utilize certain functions, the CPU and memory utilization can reach 100% or more, causing the system to become unresponsive during production hours.

    There could be a lighter and improved central management system to ensure reliability during peak usage.

    For how long have I used the solution?

    We have been working with Fortinet FortiGate Cloud for one year.

    What do I think about the stability of the solution?

    The platform is stable. 

    What do I think about the scalability of the solution?

    The platform is scalable. 

    How was the initial setup?

    The initial setup process was straightforward. The deployment took approximately one week.

    What about the implementation team?

    Our implementation strategy involved collecting information, analyzing it, connecting with users, and selecting the best security options for our organization. We then procured the firewall with the help of a vendor.

    We have a maintenance license and maintain our security plans and the firewall in-house.

    What's my experience with pricing, setup cost, and licensing?

    We evaluated Sophos Firewall. In comparison, Fortinet FortiGate Cloud is easy to use. 

    What other advice do I have?

    We use an ecosystem of related products, including a management solution, which we have configured to manage multiple projects efficiently, enhancing our overall security posture.

    I recommend Fortinet FortiGate Cloud to others and rate it an eight. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    LinhNguyen7 - PeerSpot reviewer
    IT Manager at PTECH
    Real User
    Top 5Leaderboard
    Can control anywhere from the cloud and deployment is easy
    Pros and Cons
    • "You can control the solution anywhere from the cloud."
    • "Fortinet FortiGate Cloud should improve its pricing. Also, its support is slow in Vietnam."

    What is most valuable?

    You can control the solution anywhere from the cloud. 

    What needs improvement?

    Fortinet FortiGate Cloud should improve its pricing. Also, its support is slow in Vietnam. 

    For how long have I used the solution?

    I have been working with the product for two years. 

    What do I think about the stability of the solution?

    I rate Fortinet FortiGate Cloud's stability a nine out of ten. 

    What do I think about the scalability of the solution?

    I rate the solution's scalability a ten out of ten. 

    Which solution did I use previously and why did I switch?

    I have worked with Cisco, and it's cheaper. 

    How was the initial setup?

    Fortinet FortiGate Cloud's installation is easy and can be completed in two hours. 

    What's my experience with pricing, setup cost, and licensing?

    I rate the solution's pricing a nine out of ten. 

    What other advice do I have?

    I recommend the solution to others because a hacker or virus can enter the system. I rate it a ten out of ten. 

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: My company has a business relationship with this vendor other than being a customer.
    PeerSpot user
    Michael Antola - PeerSpot reviewer
    President at Highlands Computer Technologies, LLC
    MSP
    100% managed solution that saves on configuration time
    Pros and Cons
    • "FortiGate Cloud's most valuable feature is that it's 100% managed."
    • "FortiGate Cloud could be improved with increased granularity for our control."

    What is our primary use case?

    I mainly use FortiGate Cloud for site-to-site VPNs, user VPNs, SD-WAN, and to help with our void deployments.

    How has it helped my organization?

    Fortigate Cloud rules out a lot of user errors.

    What is most valuable?

    FortiGate Cloud's most valuable feature is that it's 100% managed.

    What needs improvement?

    FortiGate Cloud could be improved with increased granularity for our control. In the next release, I'd like Fortinet to include integrated endpoint protection and for the user and SSL VPNs to have the same cloud protection.

    For how long have I used the solution?

    I've been using FortiGate Cloud for just over a year.

    What do I think about the stability of the solution?

    FortiGate Cloud's stability is pretty good.

    What do I think about the scalability of the solution?

    FortiGate Cloud's scalability is pretty good.

    How are customer service and support?

    Fortinet's technical support has been pretty good.

    How was the initial setup?

    The initial setup was really straightforward, and deployment took no longer than half an hour.

    What about the implementation team?

    We used an in-house team.

    What was our ROI?

    There's a lot of return with FortiGate Cloud - it saves me a lot on configuration time, and there are a lot fewer headaches overall.

    What's my experience with pricing, setup cost, and licensing?

    FortiGate Cloud was the most affordable option I knew of, but their new pricing is less of a bargain as it has fewer levels. 

    What other advice do I have?

    I would give FortiGate Cloud a rating of eight out of ten.

    Which deployment model are you using for this solution?

    Private Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1646163 - PeerSpot reviewer
    Senior Solutions Architect Security at a tech services company with 10,001+ employees
    Real User
    Is easy to deploy and has many security features in the same appliance
    Pros and Cons
    • "The security features, for example, URL filtering, AMP, and advanced threat protection, are very valuable."
    • "The capacity to execute the solution needs to be improved. I would like to see management and analytics included in the solution."

    What is our primary use case?

    I use the solution to respond to our SD-WAN requirements and to protect different links that access the resources. For example, if the user needs access to an application, then we use SD-WAN for access to the internet or to the cloud.

    What is most valuable?

    The security features, for example, URL filtering, AMP, and advanced threat protection, are very valuable.

    I also like that Fortinet FortiGate Cloud is cheaper than other solutions, such as Cisco.

    What needs improvement?

    The capacity to execute the solution needs to be improved.

    I would like to see management and analytics included in the solution.

    For how long have I used the solution?

    I've been using it for four years. It's on-premises and is integrated to the cloud.

    What do I think about the stability of the solution?

    It's very stable; it's a decent solution.

    What do I think about the scalability of the solution?

    The scalability is not good because there have been many barriers to scaling. It's possible that our current model won't support future increases in the load and traffic.

    We currently have 3000 users including IT and network engineers.

    How are customer service and support?

    Technical support has got better, and I would give them a ten out of ten. 

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    It's easy to set up the solution, and I would give it five out of five. In general, it takes about one to two months, and in our case, it took two months.

    What about the implementation team?

    Our deployment plan was to optimize the connection, and we did it in-house. For deployment and maintenance, we are a part of a team of five engineers.

    What's my experience with pricing, setup cost, and licensing?

    Fortinet has a good price, and I would give it a four out of five. There are no additional fees.

    Which other solutions did I evaluate?

    We evaluated Cisco and Palo Alto before going with Fortinet FortiGate Cloud.

    Cisco is good in terms of networking and SD-WAN, but it's not good with regard to security. Last year, Cisco was not in Gartner's Quadrant for security, but Fortinet and Palo Alto were leaders.

    Palo Alto is very good and very strong in SD-WAN and in security, but the cost is prohibitive in some locations.

    Fortinet has a good price.

    What other advice do I have?

    My experience with Fortinet FortiGate Cloud has been good. It's easy to deploy, and it has a lot of information on the web to configure it.

    I would rate the solution at eight on a scale from one to ten because of the ease of deployment, the many security features in the same appliance, and the fact that there are no additional costs for protection at base level to enterprise level. It's a good solution to begin perimeter protection.

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company has a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Fortinet FortiGate Cloud Report and get advice and tips from experienced pros sharing their opinions.
    Updated: August 2025
    Buyer's Guide
    Download our free Fortinet FortiGate Cloud Report and get advice and tips from experienced pros sharing their opinions.