Try our new research platform with insights from 80,000+ expert users
reviewer1646163 - PeerSpot reviewer
Senior Solutions Architect Security at a tech services company with 10,001+ employees
Real User
Jun 16, 2022
Is easy to deploy and has many security features in the same appliance
Pros and Cons
  • "The security features, for example, URL filtering, AMP, and advanced threat protection, are very valuable."
  • "The capacity to execute the solution needs to be improved. I would like to see management and analytics included in the solution."

What is our primary use case?

I use the solution to respond to our SD-WAN requirements and to protect different links that access the resources. For example, if the user needs access to an application, then we use SD-WAN for access to the internet or to the cloud.

What is most valuable?

The security features, for example, URL filtering, AMP, and advanced threat protection, are very valuable.

I also like that Fortinet FortiGate Cloud is cheaper than other solutions, such as Cisco.

What needs improvement?

The capacity to execute the solution needs to be improved.

I would like to see management and analytics included in the solution.

For how long have I used the solution?

I've been using it for four years. It's on-premises and is integrated to the cloud.

Buyer's Guide
Fortinet FortiGate Cloud
February 2026
Learn what your peers think about Fortinet FortiGate Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,757 professionals have used our research since 2012.

What do I think about the stability of the solution?

It's very stable; it's a decent solution.

What do I think about the scalability of the solution?

The scalability is not good because there have been many barriers to scaling. It's possible that our current model won't support future increases in the load and traffic.

We currently have 3000 users including IT and network engineers.

How are customer service and support?

Technical support has got better, and I would give them a ten out of ten. 

How would you rate customer service and support?

Positive

How was the initial setup?

It's easy to set up the solution, and I would give it five out of five. In general, it takes about one to two months, and in our case, it took two months.

What about the implementation team?

Our deployment plan was to optimize the connection, and we did it in-house. For deployment and maintenance, we are a part of a team of five engineers.

What's my experience with pricing, setup cost, and licensing?

Fortinet has a good price, and I would give it a four out of five. There are no additional fees.

Which other solutions did I evaluate?

We evaluated Cisco and Palo Alto before going with Fortinet FortiGate Cloud.

Cisco is good in terms of networking and SD-WAN, but it's not good with regard to security. Last year, Cisco was not in Gartner's Quadrant for security, but Fortinet and Palo Alto were leaders.

Palo Alto is very good and very strong in SD-WAN and in security, but the cost is prohibitive in some locations.

Fortinet has a good price.

What other advice do I have?

My experience with Fortinet FortiGate Cloud has been good. It's easy to deploy, and it has a lot of information on the web to configure it.

I would rate the solution at eight on a scale from one to ten because of the ease of deployment, the many security features in the same appliance, and the fact that there are no additional costs for protection at base level to enterprise level. It's a good solution to begin perimeter protection.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
MENACHEM NUSSEN - PeerSpot reviewer
Senior Network Specialist at a comms service provider with 51-200 employees
Reseller
Jun 13, 2022
Easy to use and maintain but the robustness of the software could be improved
Pros and Cons
  • "It's user-friendly."
  • "The robustness of the software could be improved."

What is most valuable?

It's user-friendly.

What needs improvement?

The robustness of the software could be improved.

For how long have I used the solution?

I have been using this solution for three years.

What do I think about the stability of the solution?

Here and there, there will be a hardware failure, but any hardware can fail.

What do I think about the scalability of the solution?

It's easy to scale.

How was the initial setup?

It's very easy to maintain. You just go on the web, you click is there a newer software and they'll tell you yes. Then you're supposed to make a backup of your configuration file and then you download it.

What's my experience with pricing, setup cost, and licensing?

It's relatively cheap.

Which other solutions did I evaluate?

I feel that Juniper is more solid than Fortinet.

What other advice do I have?

I would rate this solution 7 out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Fortinet FortiGate Cloud
February 2026
Learn what your peers think about Fortinet FortiGate Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,757 professionals have used our research since 2012.
Carlos Caballero - PeerSpot reviewer
Professional Operating Systems and Databases at a comms service provider with 5,001-10,000 employees
Real User
Jun 11, 2022
Simple maintenance, straightforward configuration, and beneficial modularity
Pros and Cons
  • "The most valuable features of Fortinet FortiGate Cloud are ease of use and the simplicity of maintenance and configuration. Additionally, the modularity of the solution is very easy to handle, it is convenient."
  • "We needed to do some training to be able to implement Fortinet FortiGate Cloud and after the training, we did the implementation in-house."

What is our primary use case?

Fortinet FortiGate Cloud is used primarily for network and application protection.

What is most valuable?

The most valuable features of Fortinet FortiGate Cloud are ease of use and the simplicity of maintenance and configuration. Additionally, the modularity of the solution is very easy to handle, it is convenient.

For how long have I used the solution?

I have been using Fortinet FortiGate Cloud for one year and a half.

What do I think about the stability of the solution?

I have found Fortinet FortiGate Cloud to be highly stable.

What do I think about the scalability of the solution?

Fortinet FortiGate Cloud is scalable.

We have approximately 1,000 users that use the solution in my organization.

How was the initial setup?

Fortinet FortiGate Cloud's initial configuration is very straightforward. After the deployment, it does not take more than a week to have it fully configured and in production.

What about the implementation team?

We needed to do some training to be able to implement Fortinet FortiGate Cloud and after the training, we did the implementation in-house.

What was our ROI?

We are not measuring the return of investment (ROI) from a specific point of view, because we are using it in the information technology area. We are not selling services through this particular security element, we don't have that measure at this moment, but from our point of view, the ROI is fine. 

What's my experience with pricing, setup cost, and licensing?

The license for Fortinet FortiGate Cloud is annual.

What other advice do I have?

I rate Fortinet FortiGate Cloud an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Technical Head at a tech services company with 51-200 employees
Real User
Jan 4, 2022
Provides great intel, and is easy to manage, but SSL visibility could be better
Pros and Cons
  • "The intel we get from Fortinet is its most valuable aspect."
  • "The SSL visibility could be better."

What is our primary use case?

The FortiCloud is being used as a security fabric. It provides insights into the overall activity at the locations which we have deployed. We are in around 30 to 40 locations which we manage over a cloud. Managing is very simple via Fortinet, which really is a value-add to our technology - at least, the infrastructure portion, the management part. 

How has it helped my organization?

If you compare the manageability part with Palo Alto, the access via the GUI is very fast in Fortinet, as compared to Palo Alto. In Palo Alto, when saving any configuration, it takes two to three minutes of time while committing the configuration. In Fortinet, it is just a click and it just gets saved.

What is most valuable?

The intel we get from Fortinet is its most valuable aspect.

What needs improvement?

The solution could add load balancing and QS features at an application level. In Fortinet, they don't have application-level visibility as we have in Palo Alto. That is something Fortinet can improve on, the application-level visibility.

The SSL visibility could be better. The content which is encrypted, if they can add an encryption engine, which can check the traffic of SCTPS and do the analysis and the threat filtering, or the URL filtering, in the content, that would be ideal. That way, we don't have to purchase another separate product, like Content Peeper, or other products that do dedicated SSL filtering.

I'd like application-side reporting, for example, who are the top 10 users, what users are using what. 

In terms of the complexity, if they integrate and give the track-to reporting to management, that will be a great feature for a future release.

What do I think about the scalability of the solution?

The scalability depends on the sizing. You need to ask: who is the system engineer who is sizing for the customer? For example, if you are the customer and you have a 50 user setup, and the system engineer is proposing a 30E, that may not be a good or an ideal model for 50 users. A 40F would likely be better, as, when we enable UTM, it will enable all the functionality and all the engines will get started, and it will get used. The CPU processing will get distributed among all the services, and then performance may be spread across as well. That's why, while doing the sizing, I would suggest that any system engineer sizes a little bit on the higher side so that, even if the user count goes up, or if the customer plans for scaling, then that won't be a challenge for near future.

For us, the majority of the customers are on Fortinet. A majority of the other customers are on Sophos, and a few customers are on Palo Alto. Most of the enterprise customers are on Palo Alto. Most of the SMB customers are on Fortinet.

How are customer service and support?

The support is quite good. It depends upon the scope. If it's something implementation-based, they won't entertain you. However, if the issue is critical, then they will definitely help. Support is good. Fortinet has good support for India. I have no complaints.

Which solution did I use previously and why did I switch?

We're also familiar with Palo Alto and Check Point. It's easier to manage or configure, as compared to Palo Alto or Check Point.

How was the initial setup?

The deployment depends upon the requirements. Generally, if there is a standalone infrastructure, and someone wants to configure Fortinet, then it shouldn't take more than one day. However, if you have multi-locations, there might be multiple dependencies or local issues and other stuff, and the configurations may be different. There may be some pools that need to get access from this to that. That might take a few more days. That said, from an implementation aspect, Fortinet implementation is much easier as compared to Palo Alto.

How many people you need for maintenance depends on the nature of the business. For example, in banking, you need 24/7 uptime. You need at least one engineer in a shift to manage the Fortinet devices. Otherwise, two engineers are enough - one for deployment, and the same person can also manage the firewall. Therefore, one to two engineers are more than enough to manage firewalls, Fortinet, the traffic, and to do whitelisting, blacklisting, et cetera. They can do the troubleshooting part and open the ports according to the application requirements.

What about the implementation team?

It is better to have a partner who knows the best practices in order to deploy everything properly. You need someone who can do the staging part, who can do the configuration part, who understands the basic things as well as be able to handle more difficult use cases. It is better to take a help of a partner or integrator.

What was our ROI?

I've definitely seen an ROI.

What's my experience with pricing, setup cost, and licensing?

In terms of pricing, if it is a cloud subscription, then I prefer to go with the yearly subscription - if you don't have to scale much. However, when you're planning for on-prem devices, then you should go for a three-year license.

There's extra pricing for the UTM and the hardware cost. For a UTM license, they charge an extra fee.

What other advice do I have?

We're using the latest version of the solution.

I'd rate the solution at a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
General Manager at a comms service provider with 10,001+ employees
Real User
Top 5Leaderboard
Aug 16, 2021
Available hardware and responsive service, but there should be a move towards hardware agnostic appliances
Pros and Cons
  • "We like the availability of the hardware and the service that we get from FortiGate, as well as the kind of reach that they have as a part of their sales folks."
  • "Things are moving increasingly towards hardware agnostic appliances, an area in which I would like Fortinet to be more focused and fast moving with that product line."

What is our primary use case?

Our use cases are twofold, being to secure our own company network and to create an offering for our end customers. 

What is most valuable?

We like the availability of the hardware and the service that we get from FortiGate, as well as the kind of reach that they have as a part of their sales folks. We are also pleased with their responsiveness. These are the parameters by which we rate our partners. 

What needs improvement?

The world is moving towards everything being software defined. This is an issue which should be addressed. Things are also moving increasingly towards hardware agnostic appliances, an area in which I would like Fortinet to be more focused and fast moving with that product line. 

I will leave it to the OEM to decide which additional features should be included, because everything is available to them, in as much as the way the market is moving and the types of features the competition is offering. The Fortinet people are in a better position than I to determine which features they want to bring in the lower end modules available from their product portfolio.

For how long have I used the solution?

I have been using Fortinet FortiGate Cloud for around a year-and-a-half.

What do I think about the stability of the solution?

So far, we have not faced any challenges with the stability and are pretty happy with the device's performance. It accomplishes many things and is working very well. 

What do I think about the scalability of the solution?

While it is difficult for me to address the scalability, this may become an issue in light of the trend for things to move towards being software defined. I have no doubt this will require work to mitigate this issue. From the perspective of scalability, the throughput number of concurrent users are already redefined. Because of the obvious challenges, it would not be possible for us to scale up with the same underlying hardware. However, there are multiple models which exist in the hierarchy. There may be a need to first upgrade when those requirements will need to be filtered.

The limitation is on the hardware, which will eventually have to go once installation becomes completely virtual. 

How are customer service and technical support?

I do not have any issues with technical support. So far, everything has been up to snuff.

Which solution did I use previously and why did I switch?

Our use of the solution was a greenfield project for us.

How was the initial setup?

When it comes to the initial setup, I have found Fortinet products to be quite easy.

Deployment is easy. The endpoints are modular and the installation pretty straightforward. Most devices come with a graphical user interface. It is GUI and is pretty easy to configure and deploy.

What's my experience with pricing, setup cost, and licensing?

The pricing is competitive. I am satisfied with it and consider it reasonable. 

Which other solutions did I evaluate?

While I prefer not to provide names, we did evaluate Fortinet with a couple of other OEMs. Technically, they were also on par with the kind of services offered by Fortinet. For us, key considerations centered on the responsiveness, the cost strain and the availability of the infrastructure that was provided.

What other advice do I have?

I would recommend the solution to someone who is looking for a faster, more responsive, cost competitive and agile delivery for the equipment. In this geography hierarchy, the sales team is pretty much geared up to support you. 

The priorities can vary from one organization to the next. Based on those that we set for ourselves, we felt our needs to be met and this is why we chose to go with the solution. 

I rate Fortinet FortiGate Cloud as a seven out of ten. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
LinhNguyen7 - PeerSpot reviewer
IT Manager at a tech services company with 11-50 employees
Real User
Top 5Leaderboard
Jun 19, 2024
Can control anywhere from the cloud and deployment is easy
Pros and Cons
  • "You can control the solution anywhere from the cloud."
  • "Fortinet FortiGate Cloud should improve its pricing. Also, its support is slow in Vietnam."

What is most valuable?

You can control the solution anywhere from the cloud. 

What needs improvement?

Fortinet FortiGate Cloud should improve its pricing. Also, its support is slow in Vietnam. 

For how long have I used the solution?

I have been working with the product for two years. 

What do I think about the stability of the solution?

I rate Fortinet FortiGate Cloud's stability a nine out of ten. 

What do I think about the scalability of the solution?

I rate the solution's scalability a ten out of ten. 

Which solution did I use previously and why did I switch?

I have worked with Cisco, and it's cheaper. 

How was the initial setup?

Fortinet FortiGate Cloud's installation is easy and can be completed in two hours. 

What's my experience with pricing, setup cost, and licensing?

I rate the solution's pricing a nine out of ten. 

What other advice do I have?

I recommend the solution to others because a hacker or virus can enter the system. I rate it a ten out of ten. 

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Michael Antola - PeerSpot reviewer
President at a tech services company with 1-10 employees
MSP
Jun 23, 2022
100% managed solution that saves on configuration time
Pros and Cons
  • "FortiGate Cloud's most valuable feature is that it's 100% managed."
  • "FortiGate Cloud could be improved with increased granularity for our control."

What is our primary use case?

I mainly use FortiGate Cloud for site-to-site VPNs, user VPNs, SD-WAN, and to help with our void deployments.

How has it helped my organization?

Fortigate Cloud rules out a lot of user errors.

What is most valuable?

FortiGate Cloud's most valuable feature is that it's 100% managed.

What needs improvement?

FortiGate Cloud could be improved with increased granularity for our control. In the next release, I'd like Fortinet to include integrated endpoint protection and for the user and SSL VPNs to have the same cloud protection.

For how long have I used the solution?

I've been using FortiGate Cloud for just over a year.

What do I think about the stability of the solution?

FortiGate Cloud's stability is pretty good.

What do I think about the scalability of the solution?

FortiGate Cloud's scalability is pretty good.

How are customer service and support?

Fortinet's technical support has been pretty good.

How was the initial setup?

The initial setup was really straightforward, and deployment took no longer than half an hour.

What about the implementation team?

We used an in-house team.

What was our ROI?

There's a lot of return with FortiGate Cloud - it saves me a lot on configuration time, and there are a lot fewer headaches overall.

What's my experience with pricing, setup cost, and licensing?

FortiGate Cloud was the most affordable option I knew of, but their new pricing is less of a bargain as it has fewer levels. 

What other advice do I have?

I would give FortiGate Cloud a rating of eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Saurabh-Srivastava - PeerSpot reviewer
Assistant Manager at a transportation company with 201-500 employees
Real User
Jun 13, 2022
The solution's key features are the user interface and ease of access
Pros and Cons
  • "FortiGate Cloud's key features are the user interface and ease of access."
  • "It would be better for us if Fortinet provided a private cloud, and they should provide more security on the public cloud. There are some minor issues with security with the public cloud. For example, anyone with a link can access the public cloud."

What is most valuable?

FortiGate Cloud's key features are the user interface and ease of access.

What needs improvement?

It would be better for us if Fortinet provided a private cloud, and they should provide more security on the public cloud. There are some minor issues with security with the public cloud. For example, anyone with a link can access the public cloud.

For how long have I used the solution?

I've worked with FortiGate Cloud for approximately seven months.

What do I think about the stability of the solution?

FortiGate Cloud is stable.

What do I think about the scalability of the solution?

FortiGate Cloud is scalable.

How are customer service and support?

Fortinet support is awesome.

How was the initial setup?

Setting up FortiGate Cloud is complex, but the Fortinet team completely set the solution up, so we didn't need to do anything on our end. They only gave us the username and password.

What about the implementation team?

We used the Fortinet team.

What other advice do I have?

I rate Fortinet FortiGate eight out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiGate Cloud Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2026
Buyer's Guide
Download our free Fortinet FortiGate Cloud Report and get advice and tips from experienced pros sharing their opinions.