Try our new research platform with insights from 80,000+ expert users
Carlos Caballero - PeerSpot reviewer
Professional Operating Systems and Databases at Entel Bolivia
Real User
Jun 11, 2022
Simple maintenance, straightforward configuration, and beneficial modularity
Pros and Cons
  • "The most valuable features of Fortinet FortiGate Cloud are ease of use and the simplicity of maintenance and configuration. Additionally, the modularity of the solution is very easy to handle, it is convenient."
  • "We needed to do some training to be able to implement Fortinet FortiGate Cloud and after the training, we did the implementation in-house."

What is our primary use case?

Fortinet FortiGate Cloud is used primarily for network and application protection.

What is most valuable?

The most valuable features of Fortinet FortiGate Cloud are ease of use and the simplicity of maintenance and configuration. Additionally, the modularity of the solution is very easy to handle, it is convenient.

For how long have I used the solution?

I have been using Fortinet FortiGate Cloud for one year and a half.

What do I think about the stability of the solution?

I have found Fortinet FortiGate Cloud to be highly stable.

Buyer's Guide
Fortinet FortiGate Cloud
March 2026
Learn what your peers think about Fortinet FortiGate Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.

What do I think about the scalability of the solution?

Fortinet FortiGate Cloud is scalable.

We have approximately 1,000 users that use the solution in my organization.

How was the initial setup?

Fortinet FortiGate Cloud's initial configuration is very straightforward. After the deployment, it does not take more than a week to have it fully configured and in production.

What about the implementation team?

We needed to do some training to be able to implement Fortinet FortiGate Cloud and after the training, we did the implementation in-house.

What was our ROI?

We are not measuring the return of investment (ROI) from a specific point of view, because we are using it in the information technology area. We are not selling services through this particular security element, we don't have that measure at this moment, but from our point of view, the ROI is fine. 

What's my experience with pricing, setup cost, and licensing?

The license for Fortinet FortiGate Cloud is annual.

What other advice do I have?

I rate Fortinet FortiGate Cloud an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1698912 - PeerSpot reviewer
IT manager at a agriculture with 10,001+ employees
Real User
Apr 16, 2022
Useful packet inspection, beneficial VPN, and straightforward implementation
Pros and Cons
  • "The most valuable features of Fortinet FortiGate Cloud are the IPS, SSL Wireless, and VPN. Additionally, packet inspection and point-to-point VPN application control are useful."
  • "Fortinet FortiGate Cloud could improve the dashboards."

What is our primary use case?

We are using Fortinet FortiGate Cloud as a firewall.

What is most valuable?

The most valuable features of Fortinet FortiGate Cloud are the IPS, SSL Wireless, and VPN. Additionally, packet inspection and point-to-point VPN application control are useful.

What needs improvement?

Fortinet FortiGate Cloud could improve the dashboards.

For how long have I used the solution?

I have been using Fortinet FortiGate Cloud for approximately two years.

What do I think about the stability of the solution?

Fortinet FortiGate Cloud is a stable solution for users.

What do I think about the scalability of the solution?

We have approximately 225 users using this solution.

How are customer service and support?

Whenever we faced problems our vendors who are supporting Fortinet FortiGate Cloud have raised a ticket on our behalf. We never needed to go to Fortinet because whatever problem we face, our team or our vendor, they were capable of handling it for us.

How was the initial setup?

The initial installation is straightforward. The time it takes for the implementation depends if you start building from scratch or not. However, it takes a maximum of two hours using two people, this includes the configuration, OS upgrades, and FCL configuration.

What about the implementation team?

We used managed services and had a partner implement the solution. We have one system engineer that does the maintenance and support of Fortinet FortiGate Cloud.

What's my experience with pricing, setup cost, and licensing?

The price of Fortinet FortiGate Cloud is reasonable when compared to Juniper and others, we are happy. We have a three-year subscription.

What other advice do I have?

I would recommend this solution to others.

I rate Fortinet FortiGate Cloud a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Fortinet FortiGate Cloud
March 2026
Learn what your peers think about Fortinet FortiGate Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.
IT Manager at DOha Golf Club
Real User
Jan 6, 2022
Helpful support, good sandboxing features, easy to manage
Pros and Cons
  • "This product is easy to manage and easy to use."

    What is our primary use case?

    We use this product for cyber security. It is our perimeter firewall.

    What is most valuable?

    This product is easy to manage and easy to use. It has a simple GUI.

    What needs improvement?

    If the SD-WAN technology were included free of cost then it would be more suitable for many users, including us.

    For how long have I used the solution?

    I have been using Fortinet FortiGate Cloud for three years.

    What do I think about the stability of the solution?

    Stability-wise, this service is the best.

    What do I think about the scalability of the solution?

    As a perimeter firewall, all of the people connected to the network are going through it. I am not sure of the exact number but it is more than 1,000 people per day. At this point, we have no plan to increase our usage. In the future, if there is an upgraded version, it is something that we will think about. We are innovative and we need to stay up to date, according to the market.

    For administration, only myself and one of my colleagues have access to it. Only one or two engineers are needed for maintenance.

    Which solution did I use previously and why did I switch?

    We use the on-premises FortiGate Firewall solution in addition to FortiCloud.

    We have pfSense available in the company but we have not run it since implementing FortiGate. It is available as a backup in case our FortiGate fails but this has not happened so we haven't used it.

    I do not have any hands-on experience with other similar products.

    How was the initial setup?

    The initial setup is straightforward.

    Our implementation strategy was to get the world's best cybersecurity, perimeter firewall. We searched the internet to find this and we selected FortiGate. It took a maximum of one month for the implementation. It was not very challenging.

    What about the implementation team?

    We implemented this product in-house.

    What was our ROI?

    This is not a product that we've seen ROI with because all hardware of this type, as well as software, has end-of-life. It's the maximum age of the product. We try to use it up until that point and then upgrade it.

    What's my experience with pricing, setup cost, and licensing?

    The price of the product is approximately 10,000 Qatar Riyal ($2,750 USD), and another 10,000 Qatar Riyal for a three-year license. There are no additional costs, other than these.

    Which other solutions did I evaluate?

    I have evaluated other solutions such as SonicWall and pfSense. FortiGate is far better than these solutions. The biggest difference is the ease of use.

    It is quite easy to use and manage FortiGate Cloud compared to pfSense.  For example, the other systems were a little more complicated and you need to be more technical to use them. With FortiGate, their GUI made it simple to use. Any normal user can use and access it.

    In terms of cybersecurity protection, the sandbox features in FortiGate are very good when compared to the other two.

    What other advice do I have?

    My advice for anybody who is looking into FortiGate Cloud is that if they're looking for the best security at a minimum price then this is a product that I recommend. It is the best firewall in the world. There are others that are good but also quite expensive. If you're in small or medium enterprise business, you should implement FortiGate.

    Overall, I am very happy using this product. The vendor is doing a very good job. It is a top-listed product and there is nobody that can beat FortiGate.

    I would rate this solution a nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Technical Head at MICROLOGIC NETWORKS PRIVATE LIMITED
    Real User
    Jan 4, 2022
    Provides great intel, and is easy to manage, but SSL visibility could be better
    Pros and Cons
    • "The intel we get from Fortinet is its most valuable aspect."
    • "The SSL visibility could be better."

    What is our primary use case?

    The FortiCloud is being used as a security fabric. It provides insights into the overall activity at the locations which we have deployed. We are in around 30 to 40 locations which we manage over a cloud. Managing is very simple via Fortinet, which really is a value-add to our technology - at least, the infrastructure portion, the management part. 

    How has it helped my organization?

    If you compare the manageability part with Palo Alto, the access via the GUI is very fast in Fortinet, as compared to Palo Alto. In Palo Alto, when saving any configuration, it takes two to three minutes of time while committing the configuration. In Fortinet, it is just a click and it just gets saved.

    What is most valuable?

    The intel we get from Fortinet is its most valuable aspect.

    What needs improvement?

    The solution could add load balancing and QS features at an application level. In Fortinet, they don't have application-level visibility as we have in Palo Alto. That is something Fortinet can improve on, the application-level visibility.

    The SSL visibility could be better. The content which is encrypted, if they can add an encryption engine, which can check the traffic of SCTPS and do the analysis and the threat filtering, or the URL filtering, in the content, that would be ideal. That way, we don't have to purchase another separate product, like Content Peeper, or other products that do dedicated SSL filtering.

    I'd like application-side reporting, for example, who are the top 10 users, what users are using what. 

    In terms of the complexity, if they integrate and give the track-to reporting to management, that will be a great feature for a future release.

    What do I think about the scalability of the solution?

    The scalability depends on the sizing. You need to ask: who is the system engineer who is sizing for the customer? For example, if you are the customer and you have a 50 user setup, and the system engineer is proposing a 30E, that may not be a good or an ideal model for 50 users. A 40F would likely be better, as, when we enable UTM, it will enable all the functionality and all the engines will get started, and it will get used. The CPU processing will get distributed among all the services, and then performance may be spread across as well. That's why, while doing the sizing, I would suggest that any system engineer sizes a little bit on the higher side so that, even if the user count goes up, or if the customer plans for scaling, then that won't be a challenge for near future.

    For us, the majority of the customers are on Fortinet. A majority of the other customers are on Sophos, and a few customers are on Palo Alto. Most of the enterprise customers are on Palo Alto. Most of the SMB customers are on Fortinet.

    How are customer service and support?

    The support is quite good. It depends upon the scope. If it's something implementation-based, they won't entertain you. However, if the issue is critical, then they will definitely help. Support is good. Fortinet has good support for India. I have no complaints.

    Which solution did I use previously and why did I switch?

    We're also familiar with Palo Alto and Check Point. It's easier to manage or configure, as compared to Palo Alto or Check Point.

    How was the initial setup?

    The deployment depends upon the requirements. Generally, if there is a standalone infrastructure, and someone wants to configure Fortinet, then it shouldn't take more than one day. However, if you have multi-locations, there might be multiple dependencies or local issues and other stuff, and the configurations may be different. There may be some pools that need to get access from this to that. That might take a few more days. That said, from an implementation aspect, Fortinet implementation is much easier as compared to Palo Alto.

    How many people you need for maintenance depends on the nature of the business. For example, in banking, you need 24/7 uptime. You need at least one engineer in a shift to manage the Fortinet devices. Otherwise, two engineers are enough - one for deployment, and the same person can also manage the firewall. Therefore, one to two engineers are more than enough to manage firewalls, Fortinet, the traffic, and to do whitelisting, blacklisting, et cetera. They can do the troubleshooting part and open the ports according to the application requirements.

    What about the implementation team?

    It is better to have a partner who knows the best practices in order to deploy everything properly. You need someone who can do the staging part, who can do the configuration part, who understands the basic things as well as be able to handle more difficult use cases. It is better to take a help of a partner or integrator.

    What was our ROI?

    I've definitely seen an ROI.

    What's my experience with pricing, setup cost, and licensing?

    In terms of pricing, if it is a cloud subscription, then I prefer to go with the yearly subscription - if you don't have to scale much. However, when you're planning for on-prem devices, then you should go for a three-year license.

    There's extra pricing for the UTM and the hardware cost. For a UTM license, they charge an extra fee.

    What other advice do I have?

    We're using the latest version of the solution.

    I'd rate the solution at a seven out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    General Manager at Vodafone Idea Ltd.
    Real User
    Top 5Leaderboard
    Aug 16, 2021
    Available hardware and responsive service, but there should be a move towards hardware agnostic appliances
    Pros and Cons
    • "We like the availability of the hardware and the service that we get from FortiGate, as well as the kind of reach that they have as a part of their sales folks."
    • "Things are moving increasingly towards hardware agnostic appliances, an area in which I would like Fortinet to be more focused and fast moving with that product line."

    What is our primary use case?

    Our use cases are twofold, being to secure our own company network and to create an offering for our end customers. 

    What is most valuable?

    We like the availability of the hardware and the service that we get from FortiGate, as well as the kind of reach that they have as a part of their sales folks. We are also pleased with their responsiveness. These are the parameters by which we rate our partners. 

    What needs improvement?

    The world is moving towards everything being software defined. This is an issue which should be addressed. Things are also moving increasingly towards hardware agnostic appliances, an area in which I would like Fortinet to be more focused and fast moving with that product line. 

    I will leave it to the OEM to decide which additional features should be included, because everything is available to them, in as much as the way the market is moving and the types of features the competition is offering. The Fortinet people are in a better position than I to determine which features they want to bring in the lower end modules available from their product portfolio.

    For how long have I used the solution?

    I have been using Fortinet FortiGate Cloud for around a year-and-a-half.

    What do I think about the stability of the solution?

    So far, we have not faced any challenges with the stability and are pretty happy with the device's performance. It accomplishes many things and is working very well. 

    What do I think about the scalability of the solution?

    While it is difficult for me to address the scalability, this may become an issue in light of the trend for things to move towards being software defined. I have no doubt this will require work to mitigate this issue. From the perspective of scalability, the throughput number of concurrent users are already redefined. Because of the obvious challenges, it would not be possible for us to scale up with the same underlying hardware. However, there are multiple models which exist in the hierarchy. There may be a need to first upgrade when those requirements will need to be filtered.

    The limitation is on the hardware, which will eventually have to go once installation becomes completely virtual. 

    How are customer service and technical support?

    I do not have any issues with technical support. So far, everything has been up to snuff.

    Which solution did I use previously and why did I switch?

    Our use of the solution was a greenfield project for us.

    How was the initial setup?

    When it comes to the initial setup, I have found Fortinet products to be quite easy.

    Deployment is easy. The endpoints are modular and the installation pretty straightforward. Most devices come with a graphical user interface. It is GUI and is pretty easy to configure and deploy.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is competitive. I am satisfied with it and consider it reasonable. 

    Which other solutions did I evaluate?

    While I prefer not to provide names, we did evaluate Fortinet with a couple of other OEMs. Technically, they were also on par with the kind of services offered by Fortinet. For us, key considerations centered on the responsiveness, the cost strain and the availability of the infrastructure that was provided.

    What other advice do I have?

    I would recommend the solution to someone who is looking for a faster, more responsive, cost competitive and agile delivery for the equipment. In this geography hierarchy, the sales team is pretty much geared up to support you. 

    The priorities can vary from one organization to the next. Based on those that we set for ourselves, we felt our needs to be met and this is why we chose to go with the solution. 

    I rate Fortinet FortiGate Cloud as a seven out of ten. 

    Which deployment model are you using for this solution?

    Private Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    LinhNguyen7 - PeerSpot reviewer
    IT Manager at PTECH
    Real User
    Top 5Leaderboard
    Jun 19, 2024
    Can control anywhere from the cloud and deployment is easy
    Pros and Cons
    • "You can control the solution anywhere from the cloud."
    • "Fortinet FortiGate Cloud should improve its pricing. Also, its support is slow in Vietnam."

    What is most valuable?

    You can control the solution anywhere from the cloud. 

    What needs improvement?

    Fortinet FortiGate Cloud should improve its pricing. Also, its support is slow in Vietnam. 

    For how long have I used the solution?

    I have been working with the product for two years. 

    What do I think about the stability of the solution?

    I rate Fortinet FortiGate Cloud's stability a nine out of ten. 

    What do I think about the scalability of the solution?

    I rate the solution's scalability a ten out of ten. 

    Which solution did I use previously and why did I switch?

    I have worked with Cisco, and it's cheaper. 

    How was the initial setup?

    Fortinet FortiGate Cloud's installation is easy and can be completed in two hours. 

    What's my experience with pricing, setup cost, and licensing?

    I rate the solution's pricing a nine out of ten. 

    What other advice do I have?

    I recommend the solution to others because a hacker or virus can enter the system. I rate it a ten out of ten. 

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: My company has a business relationship with this vendor other than being a customer.
    PeerSpot user
    Michael Antola - PeerSpot reviewer
    President at Highlands Computer Technologies, LLC
    MSP
    Jun 23, 2022
    100% managed solution that saves on configuration time
    Pros and Cons
    • "FortiGate Cloud's most valuable feature is that it's 100% managed."
    • "FortiGate Cloud could be improved with increased granularity for our control."

    What is our primary use case?

    I mainly use FortiGate Cloud for site-to-site VPNs, user VPNs, SD-WAN, and to help with our void deployments.

    How has it helped my organization?

    Fortigate Cloud rules out a lot of user errors.

    What is most valuable?

    FortiGate Cloud's most valuable feature is that it's 100% managed.

    What needs improvement?

    FortiGate Cloud could be improved with increased granularity for our control. In the next release, I'd like Fortinet to include integrated endpoint protection and for the user and SSL VPNs to have the same cloud protection.

    For how long have I used the solution?

    I've been using FortiGate Cloud for just over a year.

    What do I think about the stability of the solution?

    FortiGate Cloud's stability is pretty good.

    What do I think about the scalability of the solution?

    FortiGate Cloud's scalability is pretty good.

    How are customer service and support?

    Fortinet's technical support has been pretty good.

    How was the initial setup?

    The initial setup was really straightforward, and deployment took no longer than half an hour.

    What about the implementation team?

    We used an in-house team.

    What was our ROI?

    There's a lot of return with FortiGate Cloud - it saves me a lot on configuration time, and there are a lot fewer headaches overall.

    What's my experience with pricing, setup cost, and licensing?

    FortiGate Cloud was the most affordable option I knew of, but their new pricing is less of a bargain as it has fewer levels. 

    What other advice do I have?

    I would give FortiGate Cloud a rating of eight out of ten.

    Which deployment model are you using for this solution?

    Private Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Saurabh-Srivastava - PeerSpot reviewer
    Assistant Manager at Metro Infrasys Private Limited
    Real User
    Jun 13, 2022
    The solution's key features are the user interface and ease of access
    Pros and Cons
    • "FortiGate Cloud's key features are the user interface and ease of access."
    • "It would be better for us if Fortinet provided a private cloud, and they should provide more security on the public cloud. There are some minor issues with security with the public cloud. For example, anyone with a link can access the public cloud."

    What is most valuable?

    FortiGate Cloud's key features are the user interface and ease of access.

    What needs improvement?

    It would be better for us if Fortinet provided a private cloud, and they should provide more security on the public cloud. There are some minor issues with security with the public cloud. For example, anyone with a link can access the public cloud.

    For how long have I used the solution?

    I've worked with FortiGate Cloud for approximately seven months.

    What do I think about the stability of the solution?

    FortiGate Cloud is stable.

    What do I think about the scalability of the solution?

    FortiGate Cloud is scalable.

    How are customer service and support?

    Fortinet support is awesome.

    How was the initial setup?

    Setting up FortiGate Cloud is complex, but the Fortinet team completely set the solution up, so we didn't need to do anything on our end. They only gave us the username and password.

    What about the implementation team?

    We used the Fortinet team.

    What other advice do I have?

    I rate Fortinet FortiGate eight out of 10. 

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Fortinet FortiGate Cloud Report and get advice and tips from experienced pros sharing their opinions.
    Updated: March 2026
    Buyer's Guide
    Download our free Fortinet FortiGate Cloud Report and get advice and tips from experienced pros sharing their opinions.