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Ossama ElGedawy - PeerSpot reviewer
IT Security Senior Manager at a educational organization with 1,001-5,000 employees
Real User
Top 10
A very stable and reliable solution for creating VPN tunnels
Pros and Cons
  • "The solution includes a very stable VPN and IPS."
  • "The solution should include a commit button that allows for review of changes and deployments before they are submitted."

What is our primary use case?

Our company uses the solution for site-to-site VPN tunnels. 

We have more than 6,000 users and four administrators who monitor the solution. 

What is most valuable?

The solution includes a very stable VPN and IPS. 

The solution's documentation is good. 

What needs improvement?

The solution should include a commit button that allows for review of changes and deployments before they are submitted. Any actions are immediately reflected but it would be better if a review-before-commit option existed like with Palo Alto. 

The solution could enhance its firewall reporting without the need for a sister product such as Analyzer. 

For how long have I used the solution?

I have been using the solution for four years. 

Buyer's Guide
Fortinet FortiGate Cloud
June 2025
Learn what your peers think about Fortinet FortiGate Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,632 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is very stable. 

What do I think about the scalability of the solution?

The solution is scalable and we intend to expand its use. 

How are customer service and support?

Technical support is very professional and helpful. 

How was the initial setup?

The initial setup is not complex. 

A configuration takes about 30 minutes to restore and deploy.  

What about the implementation team?

Our company utilized the assistance of certified engineers provided by a reseller for implementation. 

What's my experience with pricing, setup cost, and licensing?

The solution requires an annual license but the cost is reasonable in comparison to competitors in the same category. 

Which other solutions did I evaluate?

Our company has not yet explored other options, but plans to do so in the future. 

What other advice do I have?

Our company has been using the solution for four years and it is very stable and reliable. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1017954 - PeerSpot reviewer
IT Support Specialist at Hisense SA
Real User
Reliable, easy to set up, and offers good load balancing  
Pros and Cons
  • "It’s easy to implement."
  • "If you need to scale, you do need to trade up to a new Fortinet solution."

What is our primary use case?

I primarily use the solution as a firewall.

What is most valuable?

The load balancing is great.

The deployment is pretty straightforward. It’s easy to implement.

You can really drill down to specific users to get statistics around usage.

There’s a Mac address for listening that can be used for WiFi as well.

The solution is stable.

You can scale if you need to.

What needs improvement?

At the moment, everything is good. I am not missing any features. Overall, it’s working great.

If you need to scale, you do need to trade up to a new Fortinet solution.

For how long have I used the solution?

I’ve used it for about a year now.

What do I think about the stability of the solution?

We haven't had any crashes yet. We do have a primary and a secondary device on the site. There's never been a situation where we had to revert to the secondary device. It’s reliable and the performance is good. It doesn’t freeze. There aren’t bugs.

What do I think about the scalability of the solution?

It is scalable. However, if you need to get a bigger model, a higher model. You can't just do a software update and scale. You need to purchase a new FortiGate solution once your company grows to a certain point. That's the only drawback of scalability.

How are customer service and support?

I've never had any issues yet, and therefore, I've never actually contacted support.

How was the initial setup?

The initial setup was straightforward and pretty simple. It was not overly complex. It didn’t take long at all to get everything up and running.

What's my experience with pricing, setup cost, and licensing?

I can’t speak to the exact pricing of the product.

What other advice do I have?

We have a partnership with Fortinet.

The solution requires you to leave lots of room for growth when you're spec-ing your firewall solution. Don't just get the exact amount and then you are stuck with a lower model that can't support as many users. It’s better to over-assume what you will need.

I’d rate the solution an eight out of ten.

I’ve never had any issues with it yet. We've got it on three sites and it wasn't a hassle setting up. It’s also prevented me from dealing with tech support since everything works, which makes me happy.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Fortinet FortiGate Cloud
June 2025
Learn what your peers think about Fortinet FortiGate Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,632 professionals have used our research since 2012.
Sr. Account Manager at a tech services company with 201-500 employees
Real User
Robust product that is easy to deploy and easy to manage
Pros and Cons
  • "The solution is scalable because they have models that allow it to be right sized."
  • "They're still trying to digest that Meru acquisition and need a plan."

What is our primary use case?

Most of the use cases for the solution are as point products for remote sites coming back to a central hub where the gateways control the flow back into the outward sites, kind of a spoke and hub thing. There are multiple sites that are large enough to support small offshoots, and then it comes back. So you might think of it as four or five small data centers coming into two or three big data centers.

How has it helped my organization?

An example of how the solution has improved the organization for my client was when they had a mixed environment previously where they had Cisco and COBOL; it was ancient. What they were able to do is standardize for our product, which made their teams more efficient. When you're leveraging a fairly small backend support system, having the ability to have a robust, remote management capability and update capability, and the ability to spare and put another one in pretty quickly, those things are really important and to standardize on it. So that's what they've done. They use the old Meru wireless access points, which plug into Fortinet up until just recently.

What is most valuable?

It's a pretty robust product. Features we've found most valuable are that it's easy to manage with the management interface, it's really simple and quick. When you've got a lot of them deployed, it's a big deal. The user experience is pretty good. The efficiency and the workflow type of arrangements you can set up where you can monitor and manage remotely, and then push out updates and that kind of thing, is a big deal to my clients. Most of them are self-managed, meaning that we don't manage the solution for them. They've got their own reasons for liking it, but when I talk to them, those are the two big ones. They're easy to manage, they're easy to deploy, they rarely break.

What needs improvement?

The area of the solution that needs the most improvement, the biggest problem, is they're still trying to digest that Meru acquisition. They're starting to sundown products that have been, at least in my clients, have been pretty established. It's causing some disconnect between where their business is going, and how that vision is being imparted to the people. And there's really no plan for replacement other than rip and replace. They could improve by going to either the resellers or the client, and say, "Hey, these things have to go away because they're not going to be part of our future plans. This is how we're going to help you do it." Then show them how to do it.

For how long have I used the solution?

I've been working with the solution for fifteen years.

What do I think about the stability of the solution?

The solution is very stable. Other than changes being driven by the acquisition, very stable.

What do I think about the scalability of the solution?

The solution is scalable because they have models that they do to allow it to be right-sized. They've got plenty of models, and the really, really big arm has capabilities up to 400GB, I think. It certainly could handle any client that you see, from small to enterprise.

I have clients that range from 50 users up to 16,000 on this product.

How are customer service and support?

The technical support has been pretty good. Considering COVID and all the dispersal of support resources; I deal with that with all of my partners. They're probably in the top 10%. They've kept it pretty consistent.

How was the initial setup?

The initial setup is largely simple. The time it takes depends on the size of the site. The way we standardized the process for ordering is that we order the same things for every site. Same thing for every size site, and I think we have four that we typically use plus the big hospitals. Basically, there are five levels, and we order the level that's appropriate. We order any wireless that's appropriate, and then we have a standardized set up for that, for the three wireless types of service that serve our clients. Then, because they have one that's dedicated, one that's dedicated but not managed, and then one that's dirty and everybody can get onto it, because they're a hospital, and they need access. The management for the actual individual firewalls is set, and we basically copy that into each one, as we take it out. So it has a consistent setup at every single site.

What about the implementation team?

For the deployment to our large clients, there are usually at least a half dozen people that do this. When you've got 16,000, you've got probably a hundred, I think there are 167 sites. So you've got to have a team of a half dozen and up. And then, in the smaller and medium clients, one person can manage this.

What was our ROI?

With regards to return on investment, the qualitative assessment goes back to all of them have noticed that they're more efficient, and they are able to maintain their network security posture more easily and at a lower cost. Now, internally, those are sunk costs when you've got a team of five or six people that are doing everything across a network, or a staff of a hundred, whatever it is. What it does is it frees them up to do something else. So there may not be an ROI that they specifically calculated for Fortinet, but what they do is they sit down and go, "Hey, since we've deployed these because they're so easy to manage, I have time to do something else."

What's my experience with pricing, setup cost, and licensing?

When it comes to licensing, everybody's trying to drive that recurring monthly revenue number, and we're seeing it. The costs are reasonable, and that's the real thing that most customers are looking at. Am I getting value for that dollar; not what the dollar is, but am I getting good value for it?

Which other solutions did I evaluate?

When considering a solution, clients look at the usual suspects. Cisco is probably the number one, although WatchGuard in this space is very, very popular. And so is Sophos in the small to medium, because they also have gone to an integrated approach for endpoint and firewall management. So there are some similarities there, but clients have chosen FortiGate Fortinet for the reason that they're comfortable mainly with the interface. It's easier than the other ones.

What other advice do I have?

The solution has started to move into things like security cameras, having an all-in-one point of security contact; they've got cameras and SD-WAN and next-generation firewalls. And they've got a large portfolio now, so we're seeing more people, especially in the small and medium-size move to something like this. In the bigger clients, what we see them doing is looking at mainly having the add-on of being able to manage the wireless through the same point of management.

My advice to customers considering FortiGate is to look at the breadth of the offering rather than a specific product. The breadth of the offering, meaning that you can do switching, you can do wireless, you can do the security cameras, you can do SD-WAN, you can do 5G. You can do it on-prem, you can do it in the cloud. There are lots of different options here that give you the flexibility to deliver a security posture you feel comfortable with across on-prem and cloud-based management. There's some AI in it now that's starting to give you some real meaningful data points on security, which are nice to have.

I would rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
David Cheung - PeerSpot reviewer
Broadband Tech Expert at New Sky Internet Limited
Reseller
Top 5
Used for network security and Edge Firewalls
Pros and Cons
  • "The most valuable features of the solution are the UTP feature, IPS antivirus, and web filtering."
  • "If more products convert their configuration to Fortinet configuration, it will be easy for migration."

What is our primary use case?

Our customers use Fortinet FortiGate Cloud for network security and Edge Firewalls.

What is most valuable?

The most valuable features of the solution are the UTP feature, IPS antivirus, and web filtering.

What needs improvement?

If more products convert their configuration to Fortinet configuration, it will be easy for migration.

For how long have I used the solution?

I have been using Fortinet FortiGate Cloud for two years.

What do I think about the stability of the solution?

I rate the solution a nine out of ten for stability.

What do I think about the scalability of the solution?

Our clients for Fortinet FortiGate Cloud are medium-sized businesses.

I rate the solution’s scalability a nine out of ten.

How was the initial setup?

The solution's initial setup is very easy.

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup ten out of ten.

What about the implementation team?

The solution can be deployed very fast in one day.

What was our ROI?

Fortinet FortiGate Cloud has improved our clients' cost savings and efficiency. The solution is worth its cost.

What's my experience with pricing, setup cost, and licensing?

The solution is neither cheap nor expensive.

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten.

What other advice do I have?

The security policy in Fortinet FortiGate Cloud has notably enhanced network security. We will configure all the security features if they want direct access to the internal server. We will enable UTP features like file application scanning and SSL detection. Fortinet FortiGate Cloud is deployed in a public cloud because most clients use the virtual machine and the virtual firewall for protection.

Maybe more people would like to use it if AI can do more on the security front. I would recommend the solution to other people.

Overall, I rate Fortinet FortiGate Cloud a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Phanindra Shavakula - PeerSpot reviewer
Senior Network Security Engineer at Perfios
Real User
It is user-friendly and provides security features like DDoS protection and UTM
Pros and Cons
  • "Fortinet FortiGate Cloud has security features like DDoS protection and UTM."
  • "It would be much better if Fortinet FortiGate Cloud allowed third-party integrations like multi factor-authentication."

What is our primary use case?

We use Fortinet FortiGate Cloud for Fortinet VPN channeling and site-to-site VPN. We also use it to block some traffic.

What is most valuable?

Fortinet FortiGate Cloud has security features, like DDoS protection and UTM. Fortinet FortiGate Cloud is user-friendly. We can easily identify and use its features. So there won't be any difficulty in configuring, installing, or using it on a daily basis.

What needs improvement?

It would be much better if Fortinet FortiGate Cloud allowed third-party integrations like multi factor-authentication.

Better security features should be included in the next release.

For how long have I used the solution?

I have been using Fortinet FortiGate Cloud for two to three years.

What do I think about the scalability of the solution?

I rate Fortinet FortiGate Cloud an eight out of ten for scalability. Our organization provides FinTech services, and we use the solution daily.

How was the initial setup?

Fortinet FortiGate Cloud is very easy to set up. The initial setup for Fortinet FortiGate Cloud takes around 10 to 15 minutes. I rate Fortinet FortiGate Cloud a nine out of ten for its initial setup.

What's my experience with pricing, setup cost, and licensing?

Fortinet FortiGate Cloud is moderately priced. I rate Fortinet FortiGate Cloud a five out of ten for pricing.

What other advice do I have?

Overall, I rate Fortinet FortiGate Cloud a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Richard Torrenueva - PeerSpot reviewer
IT Manager at a consultancy with 51-200 employees
Real User
Top 10
User-friendly, reasonably priced, and helpful technical support
Pros and Cons
  • "Everything is valuable, especially the SD-WAN tunneling, filtering of email, application, and browsing. Everything has value."
  • "It is currently durable, but they may be able to improve it further. They can adapt Cisco technology because of its durability."

What is our primary use case?

SD-WAN tunneling is the primary function of Fortinet FortiGate Cloud. It is also used for filtering or browsing, as well as application filtering and blocking of all unwanted applications, viruses, and malware, which is the main goal.

What is most valuable?

The SD-WAN tunneling is the most valuable. Everything is valuable, especially the SD-WAN tunneling, filtering of email, application, and browsing. Everything has value.

This Fortinet equipment meets our requirements. They offer what we wanted.

What needs improvement?

The most recent version of others is not yet complete. For the time being, we are content because it is a significant help to us. Durability is something that can be improved.

It is currently durable, but they may be able to improve it further. They can adapt Cisco technology because of its durability.

For how long have I used the solution?

I have been using Fortinet FortiGate Cloud for seven years.

We are working with versions 100D and 60E.

What do I think about the stability of the solution?

Fortinet FortiGate Cloud is reliable. It's been seven years, and everything has been good.

What do I think about the scalability of the solution?

Fortinet FortiGate Cloud is a scalable solution.

It is being used extensively. It is running 24/7.

We intend to implement and upgrade another model in order to meet a new requirement.

How are customer service and support?

Technical support is very helpful. Support is not a problem because Fortinet is user-friendly to manage, even my technical team can handle it.

How was the initial setup?

On our end, setting up Fortinet FortiGate was easy. It was not complex.

You can deploy the firewall in an hour without difficult requirements. You can set up the firewall in an hour. It's plug-and-play, ready to use.

What about the implementation team?

We collaborated with a vendor in the first deployment, but we handled the subsequent deployment ourselves. Even though we dealt with the first deployment, we contracted for support just in case, but for the second, third, fourth, fifth, and sixth deployments we did not require vendors.

What's my experience with pricing, setup cost, and licensing?

The cost of equipment and its renewal is valuable. Unlike other firewalls, the cost of Fortinet FortiGate is low, and the functionality is nearly identical, which is why we chose it.

Then there's the cost, which we compared to Palo Alto, Cisco equipment, and others, and we were impressed with the cost, the cost of the renewal, and the cost of the equipment.

What other advice do I have?

The solution is cloud-based. Trend Micro Incorporated is the service provider.

If you are looking for a low-cost security appliance with web filtering, application filtering, and SD-WAN tunneling, I would recommend Fortinet FortiGate Cloud. It's not expensive, and it meets the most basic requirements.

I would rate Fortinet FortiGate Cloud a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Director Of Training And Development, ASEAN Region at Genting Bhd
Real User
The hardware is reliable. and the support is very good
Pros and Cons
  • "The hardware is reliable, and their support is excellent."
  • "We are seeking a solution that can monitor our network traffic running through 17 firewalls in Malaysia and Indonesia. We want a solution that can record and monitor all the logs from all the firewalls. We want to consolidate all our firewalls into one portal so we can monitor all the activities from all the firewalls."

What is our primary use case?

We use FortiGate to protect 100 to 200 users at my company.

What needs improvement?

We are seeking a solution that can monitor our network traffic running through 17 firewalls in Malaysia and Indonesia. We want a solution that can record and monitor all the logs from all the firewalls. We want to consolidate all our firewalls into one portal so we can monitor all the activities from all the firewalls.

For how long have I used the solution?

We have been using FortiGate for more than a decade.

What do I think about the stability of the solution?

FortiGate is highly stable.

What do I think about the scalability of the solution?

FortIGate's scalability is good.

How are customer service and support?

We have contacted Fortinet support for some minor issues with upgrades to our IPS database.

How was the initial setup?

FortiGate is quite user-friendly. It's not that complicated.

What other advice do I have?

I rate Fortinet FortiGate mine out of 10. The hardware is reliable, and their support is excellent. Before implementing FortiGate, you should ensure your other solutions can gather the information from the FortiGate firewalls.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Principal Architect at Calsoft
Real User
Simple, reliable, and offers good support
Pros and Cons
  • "It's easy to use."
  • "We've not seen any areas for improvement."

What is our primary use case?

We primarily use the solution for firewalls and VPN only.

What is most valuable?

It's easy to use. There are no specific features that stand out as such, based on my experience. I don't interact with these tools. My job is to just identify a product and get it deployed.

Technical support is good.

The solution is stable.

What needs improvement?

So far, it's been serving all the required purposes. We've not seen any areas for improvement. No missing features come to mind right now. 

For how long have I used the solution?

I've been using the solution for more than five years. 

What do I think about the stability of the solution?

The stability is great. There are no bugs or glitches. It was reliable. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

We haven't had to scale yet. I'm not sure how scalable the solution is. 

We have a small deployment of about 1,200 users. It's all at the engineering level.  

How are customer service and support?

I've been in touch with technical support. They are good. We are satisfied with support. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We use CrowdStrike Falcon and FortiGate.

I'm not sure if we have used anything before this solution. 

How was the initial setup?

I'm not the end user for these tools. However, I do know about the deployment. It's easy to set up and not complex at all. It takes three to four days. 

The deployment was handled by three people. 

What's my experience with pricing, setup cost, and licensing?

I don't handle the licensing. I can't speak to the cost of the product.

What other advice do I have?

We are engineering partners with Fortinet.

We're using the latest version of the solution. It was recently patched. 

I'd rate the solution eight out of ten. 

I would recommend the solution to other users and companies. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Engineering Partners
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiGate Cloud Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Fortinet FortiGate Cloud Report and get advice and tips from experienced pros sharing their opinions.