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David Cheung - PeerSpot reviewer
Broadband Tech Expert at New Sky Internet Limited
Reseller
Top 5
Used for network security and Edge Firewalls
Pros and Cons
  • "The most valuable features of the solution are the UTP feature, IPS antivirus, and web filtering."
  • "If more products convert their configuration to Fortinet configuration, it will be easy for migration."

What is our primary use case?

Our customers use Fortinet FortiGate Cloud for network security and Edge Firewalls.

What is most valuable?

The most valuable features of the solution are the UTP feature, IPS antivirus, and web filtering.

What needs improvement?

If more products convert their configuration to Fortinet configuration, it will be easy for migration.

For how long have I used the solution?

I have been using Fortinet FortiGate Cloud for two years.

Buyer's Guide
Fortinet FortiGate Cloud
August 2025
Learn what your peers think about Fortinet FortiGate Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
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What do I think about the stability of the solution?

I rate the solution a nine out of ten for stability.

What do I think about the scalability of the solution?

Our clients for Fortinet FortiGate Cloud are medium-sized businesses.

I rate the solution’s scalability a nine out of ten.

How was the initial setup?

The solution's initial setup is very easy.

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup ten out of ten.

What about the implementation team?

The solution can be deployed very fast in one day.

What was our ROI?

Fortinet FortiGate Cloud has improved our clients' cost savings and efficiency. The solution is worth its cost.

What's my experience with pricing, setup cost, and licensing?

The solution is neither cheap nor expensive.

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten.

What other advice do I have?

The security policy in Fortinet FortiGate Cloud has notably enhanced network security. We will configure all the security features if they want direct access to the internal server. We will enable UTP features like file application scanning and SSL detection. Fortinet FortiGate Cloud is deployed in a public cloud because most clients use the virtual machine and the virtual firewall for protection.

Maybe more people would like to use it if AI can do more on the security front. I would recommend the solution to other people.

Overall, I rate Fortinet FortiGate Cloud a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Phanindra Shavakula - PeerSpot reviewer
Senior Network Security Engineer at Perfios
Real User
It is user-friendly and provides security features like DDoS protection and UTM
Pros and Cons
  • "Fortinet FortiGate Cloud has security features like DDoS protection and UTM."
  • "It would be much better if Fortinet FortiGate Cloud allowed third-party integrations like multi factor-authentication."

What is our primary use case?

We use Fortinet FortiGate Cloud for Fortinet VPN channeling and site-to-site VPN. We also use it to block some traffic.

What is most valuable?

Fortinet FortiGate Cloud has security features, like DDoS protection and UTM. Fortinet FortiGate Cloud is user-friendly. We can easily identify and use its features. So there won't be any difficulty in configuring, installing, or using it on a daily basis.

What needs improvement?

It would be much better if Fortinet FortiGate Cloud allowed third-party integrations like multi factor-authentication.

Better security features should be included in the next release.

For how long have I used the solution?

I have been using Fortinet FortiGate Cloud for two to three years.

What do I think about the scalability of the solution?

I rate Fortinet FortiGate Cloud an eight out of ten for scalability. Our organization provides FinTech services, and we use the solution daily.

How was the initial setup?

Fortinet FortiGate Cloud is very easy to set up. The initial setup for Fortinet FortiGate Cloud takes around 10 to 15 minutes. I rate Fortinet FortiGate Cloud a nine out of ten for its initial setup.

What's my experience with pricing, setup cost, and licensing?

Fortinet FortiGate Cloud is moderately priced. I rate Fortinet FortiGate Cloud a five out of ten for pricing.

What other advice do I have?

Overall, I rate Fortinet FortiGate Cloud a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Fortinet FortiGate Cloud
August 2025
Learn what your peers think about Fortinet FortiGate Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,384 professionals have used our research since 2012.
Richard Torrenueva - PeerSpot reviewer
IT Manager at a consultancy with 51-200 employees
Real User
Top 10
User-friendly, reasonably priced, and helpful technical support
Pros and Cons
  • "Everything is valuable, especially the SD-WAN tunneling, filtering of email, application, and browsing. Everything has value."
  • "It is currently durable, but they may be able to improve it further. They can adapt Cisco technology because of its durability."

What is our primary use case?

SD-WAN tunneling is the primary function of Fortinet FortiGate Cloud. It is also used for filtering or browsing, as well as application filtering and blocking of all unwanted applications, viruses, and malware, which is the main goal.

What is most valuable?

The SD-WAN tunneling is the most valuable. Everything is valuable, especially the SD-WAN tunneling, filtering of email, application, and browsing. Everything has value.

This Fortinet equipment meets our requirements. They offer what we wanted.

What needs improvement?

The most recent version of others is not yet complete. For the time being, we are content because it is a significant help to us. Durability is something that can be improved.

It is currently durable, but they may be able to improve it further. They can adapt Cisco technology because of its durability.

For how long have I used the solution?

I have been using Fortinet FortiGate Cloud for seven years.

We are working with versions 100D and 60E.

What do I think about the stability of the solution?

Fortinet FortiGate Cloud is reliable. It's been seven years, and everything has been good.

What do I think about the scalability of the solution?

Fortinet FortiGate Cloud is a scalable solution.

It is being used extensively. It is running 24/7.

We intend to implement and upgrade another model in order to meet a new requirement.

How are customer service and support?

Technical support is very helpful. Support is not a problem because Fortinet is user-friendly to manage, even my technical team can handle it.

How was the initial setup?

On our end, setting up Fortinet FortiGate was easy. It was not complex.

You can deploy the firewall in an hour without difficult requirements. You can set up the firewall in an hour. It's plug-and-play, ready to use.

What about the implementation team?

We collaborated with a vendor in the first deployment, but we handled the subsequent deployment ourselves. Even though we dealt with the first deployment, we contracted for support just in case, but for the second, third, fourth, fifth, and sixth deployments we did not require vendors.

What's my experience with pricing, setup cost, and licensing?

The cost of equipment and its renewal is valuable. Unlike other firewalls, the cost of Fortinet FortiGate is low, and the functionality is nearly identical, which is why we chose it.

Then there's the cost, which we compared to Palo Alto, Cisco equipment, and others, and we were impressed with the cost, the cost of the renewal, and the cost of the equipment.

What other advice do I have?

The solution is cloud-based. Trend Micro Incorporated is the service provider.

If you are looking for a low-cost security appliance with web filtering, application filtering, and SD-WAN tunneling, I would recommend Fortinet FortiGate Cloud. It's not expensive, and it meets the most basic requirements.

I would rate Fortinet FortiGate Cloud a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
MaharramNajafov - PeerSpot reviewer
Information Security Engineer at R.I.S.K. Company
MSP
A solution for secure network management with a user-friendly UI
Pros and Cons
  • "I like Fortinet FortiGate Cloud's simple UX and UI designs and the fact that it is also a VPN solution for our clients. The solution is user-friendly."
  • "ACL is an area with shortcomings that needs to be improved."

What is our primary use case?

We use Fortinet FortiGate Cloud for secure network management in our company. In general, the solution is used for network security.

How has it helped my organization?

I like Fortinet FortiGate Cloud's simple UX and UI designs and the fact that it is also a VPN solution for our clients. The solution is user-friendly.

What needs improvement?

In our company, we have had some problems with the solution's ACL since it has some rules that don't work correctly. We have grouped some objects under one class, and we use it in ACL, but it still doesn't work correctly.

ACL is an area with shortcomings that needs to be improved.

For how long have I used the solution?

I have been using Fortinet FortiGate Cloud for a year. My company has a partnership with Fortinet.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a ten out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a ten out of ten.

In my company, twelve people use the solution.

Our clients are mostly enterprise-sized businesses.

How are customer service and support?

There were some problems with the technical support team. I rate the technical support an eight out of ten.

We had opened some tickets in the support platform of Fortinet FortiGate. The support personnel answered our questions maybe just once.

How would you rate customer service and support?

Positive

How was the initial setup?

The installation and configuration of the solution is easy.

The solution is deployed on a private cloud.

The deployment process takes one or two hours.

Regarding the steps for deployment, we created an interface and then attached an IP to the interface. Then we created some ACL rules to connect the endpoints to the internet and created a VPN solution. We used the features of VPN in Fortinet FortiGate Cloud.

We need two or three people for deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

On a scale of one to ten, where one is cheap and ten is expensive, I rate the pricing a one or two. The pricing is suitable for our company.

What other advice do I have?

I recommend Fortinet FortiGate Cloud because it requires a simple and easy installation. The solution is suitable for small and medium-sized organizations for network security. The solution's VPN features are very easy to configure. with Cisco and other Fortinet products. I suggest others use Fortinet FortiGate Cloud.

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Director Of Training And Development, ASEAN Region at Genting Bhd
Real User
The hardware is reliable. and the support is very good
Pros and Cons
  • "The hardware is reliable, and their support is excellent."
  • "We are seeking a solution that can monitor our network traffic running through 17 firewalls in Malaysia and Indonesia. We want a solution that can record and monitor all the logs from all the firewalls. We want to consolidate all our firewalls into one portal so we can monitor all the activities from all the firewalls."

What is our primary use case?

We use FortiGate to protect 100 to 200 users at my company.

What needs improvement?

We are seeking a solution that can monitor our network traffic running through 17 firewalls in Malaysia and Indonesia. We want a solution that can record and monitor all the logs from all the firewalls. We want to consolidate all our firewalls into one portal so we can monitor all the activities from all the firewalls.

For how long have I used the solution?

We have been using FortiGate for more than a decade.

What do I think about the stability of the solution?

FortiGate is highly stable.

What do I think about the scalability of the solution?

FortIGate's scalability is good.

How are customer service and support?

We have contacted Fortinet support for some minor issues with upgrades to our IPS database.

How was the initial setup?

FortiGate is quite user-friendly. It's not that complicated.

What other advice do I have?

I rate Fortinet FortiGate mine out of 10. The hardware is reliable, and their support is excellent. Before implementing FortiGate, you should ensure your other solutions can gather the information from the FortiGate firewalls.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Coordinador Académico at UPAN
Real User
Great dashboards, user-friendly, and offer good reporting  
Pros and Cons
  • "It's user-friendly."
  • "I would like to see Wi-Fi management inside the firewall."

What is our primary use case?

We use the solution for security purposes. We have an ISP. We connect the internet through the firewalls, and then we connect each firewall with the VPN to have on our network. We provide access for the students to the firewall.

What is most valuable?

It’s a good product overall. I have no problem with the service, with the defense, with management. All aspects of the product are pretty great.

It's user-friendly. I like the dashboard. I like the reports, and I like to download some data to help to analyze what's going on.

What needs improvement?

I don’t like the licensing. It’s grown too expensive, and we are considering leaving the service over as the price increases.

I would like to see Wi-Fi management inside the firewall.

For how long have I used the solution?

I’ve used the solution for three years and other general Fortigate products for nine years.

What do I think about the stability of the solution?

The solution is very stable. There are no bugs or glitches, and it doesn’t crash or freeze.

What do I think about the scalability of the solution?

The product can scale as needed.

We have around 3,000 users on the solution.

How are customer service and support?

Technical support is good. We receive support from the ISP.

How was the initial setup?

The initial setup was kind of difficult. We didn't do it. The company, our ISP, installed them and configured them initially.

It took two days to deploy everything.

We handle the maintenance. We establish the policy, and then only if we find something to fix, do we change that. If not, we don't touch that. We have four people capable of maintenance activities, one engineer, and three specialists.

What about the implementation team?

We had our ISP handle the implementation originally.

What's my experience with pricing, setup cost, and licensing?

The way they set up the licensing could be better. I don’t like how it is right now. It’s expensive.

We pay around $19,000 a year and do not pay for extra technical support.

Which other solutions did I evaluate?

We are looking into something new currently. The decision is not technical at all. I know this equipment is great. I like it. However, the licenses went up in cost for no reason. It's the same model. We are analyzing the Firebox M-Box 349, pfSense, et cetera.

What other advice do I have?

I’m an end-user.

I’m not using the latest version. I’m in the middle of deciding if we will continue to use the product or change it out for something new.

I recommend the solution. I have had a great experience. It's not difficult to learn. The reporting and dashboards are good. I have a model that is medium sized, the FG 300D. However, I reviewed the other models, and they looked great too. It’s really just the price for us.

I’d rate the solution nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Manager at DOha Golf Club
Real User
Helpful support, good sandboxing features, easy to manage
Pros and Cons
  • "This product is easy to manage and easy to use."

    What is our primary use case?

    We use this product for cyber security. It is our perimeter firewall.

    What is most valuable?

    This product is easy to manage and easy to use. It has a simple GUI.

    What needs improvement?

    If the SD-WAN technology were included free of cost then it would be more suitable for many users, including us.

    For how long have I used the solution?

    I have been using Fortinet FortiGate Cloud for three years.

    What do I think about the stability of the solution?

    Stability-wise, this service is the best.

    What do I think about the scalability of the solution?

    As a perimeter firewall, all of the people connected to the network are going through it. I am not sure of the exact number but it is more than 1,000 people per day. At this point, we have no plan to increase our usage. In the future, if there is an upgraded version, it is something that we will think about. We are innovative and we need to stay up to date, according to the market.

    For administration, only myself and one of my colleagues have access to it. Only one or two engineers are needed for maintenance.

    Which solution did I use previously and why did I switch?

    We use the on-premises FortiGate Firewall solution in addition to FortiCloud.

    We have pfSense available in the company but we have not run it since implementing FortiGate. It is available as a backup in case our FortiGate fails but this has not happened so we haven't used it.

    I do not have any hands-on experience with other similar products.

    How was the initial setup?

    The initial setup is straightforward.

    Our implementation strategy was to get the world's best cybersecurity, perimeter firewall. We searched the internet to find this and we selected FortiGate. It took a maximum of one month for the implementation. It was not very challenging.

    What about the implementation team?

    We implemented this product in-house.

    What was our ROI?

    This is not a product that we've seen ROI with because all hardware of this type, as well as software, has end-of-life. It's the maximum age of the product. We try to use it up until that point and then upgrade it.

    What's my experience with pricing, setup cost, and licensing?

    The price of the product is approximately 10,000 Qatar Riyal ($2,750 USD), and another 10,000 Qatar Riyal for a three-year license. There are no additional costs, other than these.

    Which other solutions did I evaluate?

    I have evaluated other solutions such as SonicWall and pfSense. FortiGate is far better than these solutions. The biggest difference is the ease of use.

    It is quite easy to use and manage FortiGate Cloud compared to pfSense.  For example, the other systems were a little more complicated and you need to be more technical to use them. With FortiGate, their GUI made it simple to use. Any normal user can use and access it.

    In terms of cybersecurity protection, the sandbox features in FortiGate are very good when compared to the other two.

    What other advice do I have?

    My advice for anybody who is looking into FortiGate Cloud is that if they're looking for the best security at a minimum price then this is a product that I recommend. It is the best firewall in the world. There are others that are good but also quite expensive. If you're in small or medium enterprise business, you should implement FortiGate.

    Overall, I am very happy using this product. The vendor is doing a very good job. It is a top-listed product and there is nobody that can beat FortiGate.

    I would rate this solution a nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Technical Head at MICROLOGIC NETWORKS PRIVATE LIMITED
    Real User
    Provides great intel, and is easy to manage, but SSL visibility could be better
    Pros and Cons
    • "The intel we get from Fortinet is its most valuable aspect."
    • "The SSL visibility could be better."

    What is our primary use case?

    The FortiCloud is being used as a security fabric. It provides insights into the overall activity at the locations which we have deployed. We are in around 30 to 40 locations which we manage over a cloud. Managing is very simple via Fortinet, which really is a value-add to our technology - at least, the infrastructure portion, the management part. 

    How has it helped my organization?

    If you compare the manageability part with Palo Alto, the access via the GUI is very fast in Fortinet, as compared to Palo Alto. In Palo Alto, when saving any configuration, it takes two to three minutes of time while committing the configuration. In Fortinet, it is just a click and it just gets saved.

    What is most valuable?

    The intel we get from Fortinet is its most valuable aspect.

    What needs improvement?

    The solution could add load balancing and QS features at an application level. In Fortinet, they don't have application-level visibility as we have in Palo Alto. That is something Fortinet can improve on, the application-level visibility.

    The SSL visibility could be better. The content which is encrypted, if they can add an encryption engine, which can check the traffic of SCTPS and do the analysis and the threat filtering, or the URL filtering, in the content, that would be ideal. That way, we don't have to purchase another separate product, like Content Peeper, or other products that do dedicated SSL filtering.

    I'd like application-side reporting, for example, who are the top 10 users, what users are using what. 

    In terms of the complexity, if they integrate and give the track-to reporting to management, that will be a great feature for a future release.

    What do I think about the scalability of the solution?

    The scalability depends on the sizing. You need to ask: who is the system engineer who is sizing for the customer? For example, if you are the customer and you have a 50 user setup, and the system engineer is proposing a 30E, that may not be a good or an ideal model for 50 users. A 40F would likely be better, as, when we enable UTM, it will enable all the functionality and all the engines will get started, and it will get used. The CPU processing will get distributed among all the services, and then performance may be spread across as well. That's why, while doing the sizing, I would suggest that any system engineer sizes a little bit on the higher side so that, even if the user count goes up, or if the customer plans for scaling, then that won't be a challenge for near future.

    For us, the majority of the customers are on Fortinet. A majority of the other customers are on Sophos, and a few customers are on Palo Alto. Most of the enterprise customers are on Palo Alto. Most of the SMB customers are on Fortinet.

    How are customer service and support?

    The support is quite good. It depends upon the scope. If it's something implementation-based, they won't entertain you. However, if the issue is critical, then they will definitely help. Support is good. Fortinet has good support for India. I have no complaints.

    Which solution did I use previously and why did I switch?

    We're also familiar with Palo Alto and Check Point. It's easier to manage or configure, as compared to Palo Alto or Check Point.

    How was the initial setup?

    The deployment depends upon the requirements. Generally, if there is a standalone infrastructure, and someone wants to configure Fortinet, then it shouldn't take more than one day. However, if you have multi-locations, there might be multiple dependencies or local issues and other stuff, and the configurations may be different. There may be some pools that need to get access from this to that. That might take a few more days. That said, from an implementation aspect, Fortinet implementation is much easier as compared to Palo Alto.

    How many people you need for maintenance depends on the nature of the business. For example, in banking, you need 24/7 uptime. You need at least one engineer in a shift to manage the Fortinet devices. Otherwise, two engineers are enough - one for deployment, and the same person can also manage the firewall. Therefore, one to two engineers are more than enough to manage firewalls, Fortinet, the traffic, and to do whitelisting, blacklisting, et cetera. They can do the troubleshooting part and open the ports according to the application requirements.

    What about the implementation team?

    It is better to have a partner who knows the best practices in order to deploy everything properly. You need someone who can do the staging part, who can do the configuration part, who understands the basic things as well as be able to handle more difficult use cases. It is better to take a help of a partner or integrator.

    What was our ROI?

    I've definitely seen an ROI.

    What's my experience with pricing, setup cost, and licensing?

    In terms of pricing, if it is a cloud subscription, then I prefer to go with the yearly subscription - if you don't have to scale much. However, when you're planning for on-prem devices, then you should go for a three-year license.

    There's extra pricing for the UTM and the hardware cost. For a UTM license, they charge an extra fee.

    What other advice do I have?

    We're using the latest version of the solution.

    I'd rate the solution at a seven out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Fortinet FortiGate Cloud Report and get advice and tips from experienced pros sharing their opinions.
    Updated: August 2025
    Buyer's Guide
    Download our free Fortinet FortiGate Cloud Report and get advice and tips from experienced pros sharing their opinions.