Fortinet FortiGate Cloud Reviews

The Fortianalyzer is the most valuable aspect of this solution.

The initial setup was straightforward as we used a third-party implementor. 

Support has been helpful. 

The analysis could be better. 

We do find we get a bit of a lag. 

The integration could be better.

Beyond that, it is meeting our needs.

I've used the solution for around eight months. 

We have around 100 people using the solution. 

Technical support has been great. We are satisfied with their capabilities. 

It was a straightforward setup as we had a third party manage the process. 

We using a company here in Brazil to deliver the solution for us. It's a third-party company.

I'm not sure which version of the solution we are working on. We likely updated it in the last two months. 

We're a reseller and Fortigate partner. 

It's worked perfectly for us, and we are happy with the product. 

I'd rate the solution nine out of ten. 

We primarily use the solution for firewalls and VPN only.

It's easy to use. There are no specific features that stand out as such, based on my experience. I don't interact with these tools. My job is to just identify a product and get it deployed.

Technical support is good.

The solution is stable.

So far, it's been serving all the required purposes. We've not seen any areas for improvement. No missing features come to mind right now. 

I've been using the solution for more than five years. 

The stability is great. There are no bugs or glitches. It was reliable. It doesn't crash or freeze. 

We haven't had to scale yet. I'm not sure how scalable the solution is. 

We have a small deployment of about 1,200 users. It's all at the engineering level.  

I've been in touch with technical support. They are good. We are satisfied with support. 

Positive

We use CrowdStrike Falcon and FortiGate.

I'm not sure if we have used anything before this solution. 

I'm not the end user for these tools. However, I do know about the deployment. It's easy to set up and not complex at all. It takes three to four days. 

The deployment was handled by three people. 

I don't handle the licensing. I can't speak to the cost of the product.

We are engineering partners with Fortinet.

We're using the latest version of the solution. It was recently patched. 

I'd rate the solution eight out of ten. 

I would recommend the solution to other users and companies. 

We use the solution for security purposes. We have an ISP. We connect the internet through the firewalls, and then we connect each firewall with the VPN to have on our network. We provide access for the students to the firewall.

It’s a good product overall. I have no problem with the service, with the defense, with management. All aspects of the product are pretty great.

It's user-friendly. I like the dashboard. I like the reports, and I like to download some data to help to analyze what's going on.

I don’t like the licensing. It’s grown too expensive, and we are considering leaving the service over as the price increases.

I would like to see Wi-Fi management inside the firewall.

I’ve used the solution for three years and other general Fortigate products for nine years.

The solution is very stable. There are no bugs or glitches, and it doesn’t crash or freeze.

The product can scale as needed.

We have around 3,000 users on the solution.

Technical support is good. We receive support from the ISP.

The initial setup was kind of difficult. We didn't do it. The company, our ISP, installed them and configured them initially.

It took two days to deploy everything.

We handle the maintenance. We establish the policy, and then only if we find something to fix, do we change that. If not, we don't touch that. We have four people capable of maintenance activities, one engineer, and three specialists.

We had our ISP handle the implementation originally.

The way they set up the licensing could be better. I don’t like how it is right now. It’s expensive.

We pay around $19,000 a year and do not pay for extra technical support.

We are looking into something new currently. The decision is not technical at all. I know this equipment is great. I like it. However, the licenses went up in cost for no reason. It's the same model. We are analyzing the Firebox M-Box 349, pfSense, et cetera.

I’m an end-user.

I’m not using the latest version. I’m in the middle of deciding if we will continue to use the product or change it out for something new.

I recommend the solution. I have had a great experience. It's not difficult to learn. The reporting and dashboards are good. I have a model that is medium sized, the FG 300D. However, I reviewed the other models, and they looked great too. It’s really just the price for us.

I’d rate the solution nine out of ten.

I work for a managed security service provider. We use this solution to deploy firewalls for our customers and then manage them on long-term contracts.

The most valuable feature of the solution is the remote management capability. 

There is room for improvement in their management and downtime. They're constantly doing maintenance and there are unexpected downtimes for the cloud interface. It seems like they are having some growing pains.

I have been using this solution for a year and a half.

I have no negative impression of the FortiGate firewalls. Like I said, sometimes the cloud interface leaves a little to be desired in availability, but I don't want to exaggerate that. Of course you never want it to be down, but occasionally it is.

The scalability is great so far, although I don't think we have enough clients on the solution to really speak to that. We currently have a dozen firewalls on it, but we plan to roll it out to close to 100 customers.

I've used FortiGate's tech support one or two times, and they were outstanding and resolved my issues.

There is a learning curve, but on a scale of one to five, with one being almost impossible and five being extremely easy, I would rate the setup process as a three or four. We deploy new firewalls for our customers using this solution about once a month.

There are licensing costs for the firewall, of course, and there are licensing costs for all the add-on products, like the antivirus licenses and content builders. For us personally, as the managed service provider, there are licensing costs to manage the devices and logs in the cloud. That's a whole separate license.

I would rate this solution as an eight out of ten.

SD-WAN tunneling is the primary function of Fortinet FortiGate Cloud. It is also used for filtering or browsing, as well as application filtering and blocking of all unwanted applications, viruses, and malware, which is the main goal.

The SD-WAN tunneling is the most valuable. Everything is valuable, especially the SD-WAN tunneling, filtering of email, application, and browsing. Everything has value.

This Fortinet equipment meets our requirements. They offer what we wanted.

The most recent version of others is not yet complete. For the time being, we are content because it is a significant help to us. Durability is something that can be improved.

It is currently durable, but they may be able to improve it further. They can adapt Cisco technology because of its durability.

I have been using Fortinet FortiGate Cloud for seven years.

We are working with versions 100D and 60E.

Fortinet FortiGate Cloud is reliable. It's been seven years, and everything has been good.

Fortinet FortiGate Cloud is a scalable solution.

It is being used extensively. It is running 24/7.

We intend to implement and upgrade another model in order to meet a new requirement.

Technical support is very helpful. Support is not a problem because Fortinet is user-friendly to manage, even my technical team can handle it.

On our end, setting up Fortinet FortiGate was easy. It was not complex.

You can deploy the firewall in an hour without difficult requirements. You can set up the firewall in an hour. It's plug-and-play, ready to use.

We collaborated with a vendor in the first deployment, but we handled the subsequent deployment ourselves. Even though we dealt with the first deployment, we contracted for support just in case, but for the second, third, fourth, fifth, and sixth deployments we did not require vendors.

The cost of equipment and its renewal is valuable. Unlike other firewalls, the cost of Fortinet FortiGate is low, and the functionality is nearly identical, which is why we chose it.

Then there's the cost, which we compared to Palo Alto, Cisco equipment, and others, and we were impressed with the cost, the cost of the renewal, and the cost of the equipment.

The solution is cloud-based. Trend Micro Incorporated is the service provider.

If you are looking for a low-cost security appliance with web filtering, application filtering, and SD-WAN tunneling, I would recommend Fortinet FortiGate Cloud. It's not expensive, and it meets the most basic requirements.

I would rate Fortinet FortiGate Cloud a nine out of ten.

We use this product to manage all of our Fortinet equipment from a single place.

This is a vast system that includes a lot of features.

The most valuable feature is the central management. If you have multiple sites, multiple regions, or if you have a spread of Fortinet equipment around the globe and you want to manage them all in one place, then FortiCloud is the best choice.

The licensing is a little bit confusing and needs to be improved.

The technical support should be more responsive.

I would like to see support for a cloud-based network access control (NAC) platform.

I have been working with Fortinet FortiGate Cloud for approximately five years.

I have not encountered any issues with stability or availability. It seems to always be online.

As a SaaS, you just got in. I'm not sure of how well it scales.

Sometimes, the time that technical support takes to respond is too long. Also, the support technicians are not always helpful. The support is not awful and often it is okay, but sometimes, they are missing information.

Overall, I would rate the support a seven or eight out of ten.

Positive

The initial setup is pretty simple. You just sign up and select your licenses.

The price of FortiGate Cloud is generally cheaper than other similar products.

We evaluated Aruba Cloud but I can't really say which one is better. They have different markets.

This is a product that I usually recommend to people.

I would rate this solution a seven out of ten.

We use this product for cyber security. It is our perimeter firewall.

This product is easy to manage and easy to use. It has a simple GUI.

If the SD-WAN technology were included free of cost then it would be more suitable for many users, including us.

I have been using Fortinet FortiGate Cloud for three years.

Stability-wise, this service is the best.

As a perimeter firewall, all of the people connected to the network are going through it. I am not sure of the exact number but it is more than 1,000 people per day. At this point, we have no plan to increase our usage. In the future, if there is an upgraded version, it is something that we will think about. We are innovative and we need to stay up to date, according to the market.

For administration, only myself and one of my colleagues have access to it. Only one or two engineers are needed for maintenance.

We use the on-premises FortiGate Firewall solution in addition to FortiCloud.

We have pfSense available in the company but we have not run it since implementing FortiGate. It is available as a backup in case our FortiGate fails but this has not happened so we haven't used it.

I do not have any hands-on experience with other similar products.

The initial setup is straightforward.

Our implementation strategy was to get the world's best cybersecurity, perimeter firewall. We searched the internet to find this and we selected FortiGate. It took a maximum of one month for the implementation. It was not very challenging.

We implemented this product in-house.

This is not a product that we've seen ROI with because all hardware of this type, as well as software, has end-of-life. It's the maximum age of the product. We try to use it up until that point and then upgrade it.

The price of the product is approximately 10,000 Qatar Riyal ($2,750 USD), and another 10,000 Qatar Riyal for a three-year license. There are no additional costs, other than these.

I have evaluated other solutions such as SonicWall and pfSense. FortiGate is far better than these solutions. The biggest difference is the ease of use.

It is quite easy to use and manage FortiGate Cloud compared to pfSense.  For example, the other systems were a little more complicated and you need to be more technical to use them. With FortiGate, their GUI made it simple to use. Any normal user can use and access it.

In terms of cybersecurity protection, the sandbox features in FortiGate are very good when compared to the other two.

My advice for anybody who is looking into FortiGate Cloud is that if they're looking for the best security at a minimum price then this is a product that I recommend. It is the best firewall in the world. There are others that are good but also quite expensive. If you're in small or medium enterprise business, you should implement FortiGate.

Overall, I am very happy using this product. The vendor is doing a very good job. It is a top-listed product and there is nobody that can beat FortiGate.

I would rate this solution a nine out of ten.

The FortiCloud is being used as a security fabric. It provides insights into the overall activity at the locations which we have deployed. We are in around 30 to 40 locations which we manage over a cloud. Managing is very simple via Fortinet, which really is a value-add to our technology - at least, the infrastructure portion, the management part. 

If you compare the manageability part with Palo Alto, the access via the GUI is very fast in Fortinet, as compared to Palo Alto. In Palo Alto, when saving any configuration, it takes two to three minutes of time while committing the configuration. In Fortinet, it is just a click and it just gets saved.

The intel we get from Fortinet is its most valuable aspect.

The solution could add load balancing and QS features at an application level. In Fortinet, they don't have application-level visibility as we have in Palo Alto. That is something Fortinet can improve on, the application-level visibility.

The SSL visibility could be better. The content which is encrypted, if they can add an encryption engine, which can check the traffic of SCTPS and do the analysis and the threat filtering, or the URL filtering, in the content, that would be ideal. That way, we don't have to purchase another separate product, like Content Peeper, or other products that do dedicated SSL filtering.

I'd like application-side reporting, for example, who are the top 10 users, what users are using what. 

In terms of the complexity, if they integrate and give the track-to reporting to management, that will be a great feature for a future release.

The scalability depends on the sizing. You need to ask: who is the system engineer who is sizing for the customer? For example, if you are the customer and you have a 50 user setup, and the system engineer is proposing a 30E, that may not be a good or an ideal model for 50 users. A 40F would likely be better, as, when we enable UTM, it will enable all the functionality and all the engines will get started, and it will get used. The CPU processing will get distributed among all the services, and then performance may be spread across as well. That's why, while doing the sizing, I would suggest that any system engineer sizes a little bit on the higher side so that, even if the user count goes up, or if the customer plans for scaling, then that won't be a challenge for near future.

For us, the majority of the customers are on Fortinet. A majority of the other customers are on Sophos, and a few customers are on Palo Alto. Most of the enterprise customers are on Palo Alto. Most of the SMB customers are on Fortinet.

The support is quite good. It depends upon the scope. If it's something implementation-based, they won't entertain you. However, if the issue is critical, then they will definitely help. Support is good. Fortinet has good support for India. I have no complaints.

We're also familiar with Palo Alto and Check Point. It's easier to manage or configure, as compared to Palo Alto or Check Point.

The deployment depends upon the requirements. Generally, if there is a standalone infrastructure, and someone wants to configure Fortinet, then it shouldn't take more than one day. However, if you have multi-locations, there might be multiple dependencies or local issues and other stuff, and the configurations may be different. There may be some pools that need to get access from this to that. That might take a few more days. That said, from an implementation aspect, Fortinet implementation is much easier as compared to Palo Alto.

How many people you need for maintenance depends on the nature of the business. For example, in banking, you need 24/7 uptime. You need at least one engineer in a shift to manage the Fortinet devices. Otherwise, two engineers are enough - one for deployment, and the same person can also manage the firewall. Therefore, one to two engineers are more than enough to manage firewalls, Fortinet, the traffic, and to do whitelisting, blacklisting, et cetera. They can do the troubleshooting part and open the ports according to the application requirements.

It is better to have a partner who knows the best practices in order to deploy everything properly. You need someone who can do the staging part, who can do the configuration part, who understands the basic things as well as be able to handle more difficult use cases. It is better to take a help of a partner or integrator.

I've definitely seen an ROI.

In terms of pricing, if it is a cloud subscription, then I prefer to go with the yearly subscription - if you don't have to scale much. However, when you're planning for on-prem devices, then you should go for a three-year license.

There's extra pricing for the UTM and the hardware cost. For a UTM license, they charge an extra fee.

We're using the latest version of the solution.

I'd rate the solution at a seven out of ten.

Our use cases are twofold, being to secure our own company network and to create an offering for our end customers. 

We like the availability of the hardware and the service that we get from FortiGate, as well as the kind of reach that they have as a part of their sales folks. We are also pleased with their responsiveness. These are the parameters by which we rate our partners. 

The world is moving towards everything being software defined. This is an issue which should be addressed. Things are also moving increasingly towards hardware agnostic appliances, an area in which I would like Fortinet to be more focused and fast moving with that product line. 

I will leave it to the OEM to decide which additional features should be included, because everything is available to them, in as much as the way the market is moving and the types of features the competition is offering. The Fortinet people are in a better position than I to determine which features they want to bring in the lower end modules available from their product portfolio.

I have been using Fortinet FortiGate Cloud for around a year-and-a-half.

So far, we have not faced any challenges with the stability and are pretty happy with the device's performance. It accomplishes many things and is working very well. 

While it is difficult for me to address the scalability, this may become an issue in light of the trend for things to move towards being software defined. I have no doubt this will require work to mitigate this issue. From the perspective of scalability, the throughput number of concurrent users are already redefined. Because of the obvious challenges, it would not be possible for us to scale up with the same underlying hardware. However, there are multiple models which exist in the hierarchy. There may be a need to first upgrade when those requirements will need to be filtered.

The limitation is on the hardware, which will eventually have to go once installation becomes completely virtual. 

I do not have any issues with technical support. So far, everything has been up to snuff.

Our use of the solution was a greenfield project for us.

When it comes to the initial setup, I have found Fortinet products to be quite easy.

Deployment is easy. The endpoints are modular and the installation pretty straightforward. Most devices come with a graphical user interface. It is GUI and is pretty easy to configure and deploy.

The pricing is competitive. I am satisfied with it and consider it reasonable. 

While I prefer not to provide names, we did evaluate Fortinet with a couple of other OEMs. Technically, they were also on par with the kind of services offered by Fortinet. For us, key considerations centered on the responsiveness, the cost strain and the availability of the infrastructure that was provided.

I would recommend the solution to someone who is looking for a faster, more responsive, cost competitive and agile delivery for the equipment. In this geography hierarchy, the sales team is pretty much geared up to support you. 

The priorities can vary from one organization to the next. Based on those that we set for ourselves, we felt our needs to be met and this is why we chose to go with the solution. 

I rate Fortinet FortiGate Cloud as a seven out of ten. 

The GUI interface is good.

The basic features are well-documented.

The installation is very simple. 

We have found the solution to be scalable. 

The stability is okay.

The support is not very good and is something they need to work on. I do not find them to be very helpful.

As with any IT vendor, there are software issues.

I've been using the solution for more than ten years. It's been over a decade at this point. I have used it for quite a while. 

The overall operation is pretty good. That said, the solution isn't completely stable. There's not a lot of bugs, and yet, there are bugs. Sometimes Fortinet says they will not fix a bug in a certain version as they considered it non-essential, however, for a user, it's a different story.

The scalability is good, and if a company needs to expand it, it can do so. It's not a problem.

Technical support is not the greatest. L1 support works exclusively by script, sometimes not even looking at the case to see that the info they subsequently request is already included in the initial info provided when the case was opened. There seems to be no effort at all to reproduce customer issues. They aren't supporting, and sometimes they won't fix certain things, like bugs, as, to them, they do not consider the fix something essential.

The initial setup is not overly complex or difficult. It's pretty straightforward and simple. 

We are just a customer and an end-user. We are not a partner and don't have a business relationship with Fortinet. 

We have quite a mix of deployments. We have some FortiGates deployed in Azure, we have some FortiGates that are hardware only, and then we have some FortiGates that are on EFX or vSphere.

I would recommend the solution to other users and companies. 

I'd rate the product at a seven out of ten. mostly due to the lackluster support on offer.