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Coordinador Académico at a non-profit with 11-50 employees
Real User
Aug 1, 2022
Great dashboards, user-friendly, and offer good reporting  
Pros and Cons
  • "It's user-friendly."
  • "I would like to see Wi-Fi management inside the firewall."

What is our primary use case?

We use the solution for security purposes. We have an ISP. We connect the internet through the firewalls, and then we connect each firewall with the VPN to have on our network. We provide access for the students to the firewall.

What is most valuable?

It’s a good product overall. I have no problem with the service, with the defense, with management. All aspects of the product are pretty great.

It's user-friendly. I like the dashboard. I like the reports, and I like to download some data to help to analyze what's going on.

What needs improvement?

I don’t like the licensing. It’s grown too expensive, and we are considering leaving the service over as the price increases.

I would like to see Wi-Fi management inside the firewall.

For how long have I used the solution?

I’ve used the solution for three years and other general Fortigate products for nine years.

Buyer's Guide
Fortinet FortiGate Cloud
February 2026
Learn what your peers think about Fortinet FortiGate Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,757 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is very stable. There are no bugs or glitches, and it doesn’t crash or freeze.

What do I think about the scalability of the solution?

The product can scale as needed.

We have around 3,000 users on the solution.

How are customer service and support?

Technical support is good. We receive support from the ISP.

How was the initial setup?

The initial setup was kind of difficult. We didn't do it. The company, our ISP, installed them and configured them initially.

It took two days to deploy everything.

We handle the maintenance. We establish the policy, and then only if we find something to fix, do we change that. If not, we don't touch that. We have four people capable of maintenance activities, one engineer, and three specialists.

What about the implementation team?

We had our ISP handle the implementation originally.

What's my experience with pricing, setup cost, and licensing?

The way they set up the licensing could be better. I don’t like how it is right now. It’s expensive.

We pay around $19,000 a year and do not pay for extra technical support.

Which other solutions did I evaluate?

We are looking into something new currently. The decision is not technical at all. I know this equipment is great. I like it. However, the licenses went up in cost for no reason. It's the same model. We are analyzing the Firebox M-Box 349, pfSense, et cetera.

What other advice do I have?

I’m an end-user.

I’m not using the latest version. I’m in the middle of deciding if we will continue to use the product or change it out for something new.

I recommend the solution. I have had a great experience. It's not difficult to learn. The reporting and dashboards are good. I have a model that is medium sized, the FG 300D. However, I reviewed the other models, and they looked great too. It’s really just the price for us.

I’d rate the solution nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Manager at a sports company with 51-200 employees
Real User
Jan 6, 2022
Helpful support, good sandboxing features, easy to manage
Pros and Cons
  • "This product is easy to manage and easy to use."

    What is our primary use case?

    We use this product for cyber security. It is our perimeter firewall.

    What is most valuable?

    This product is easy to manage and easy to use. It has a simple GUI.

    What needs improvement?

    If the SD-WAN technology were included free of cost then it would be more suitable for many users, including us.

    For how long have I used the solution?

    I have been using Fortinet FortiGate Cloud for three years.

    What do I think about the stability of the solution?

    Stability-wise, this service is the best.

    What do I think about the scalability of the solution?

    As a perimeter firewall, all of the people connected to the network are going through it. I am not sure of the exact number but it is more than 1,000 people per day. At this point, we have no plan to increase our usage. In the future, if there is an upgraded version, it is something that we will think about. We are innovative and we need to stay up to date, according to the market.

    For administration, only myself and one of my colleagues have access to it. Only one or two engineers are needed for maintenance.

    Which solution did I use previously and why did I switch?

    We use the on-premises FortiGate Firewall solution in addition to FortiCloud.

    We have pfSense available in the company but we have not run it since implementing FortiGate. It is available as a backup in case our FortiGate fails but this has not happened so we haven't used it.

    I do not have any hands-on experience with other similar products.

    How was the initial setup?

    The initial setup is straightforward.

    Our implementation strategy was to get the world's best cybersecurity, perimeter firewall. We searched the internet to find this and we selected FortiGate. It took a maximum of one month for the implementation. It was not very challenging.

    What about the implementation team?

    We implemented this product in-house.

    What was our ROI?

    This is not a product that we've seen ROI with because all hardware of this type, as well as software, has end-of-life. It's the maximum age of the product. We try to use it up until that point and then upgrade it.

    What's my experience with pricing, setup cost, and licensing?

    The price of the product is approximately 10,000 Qatar Riyal ($2,750 USD), and another 10,000 Qatar Riyal for a three-year license. There are no additional costs, other than these.

    Which other solutions did I evaluate?

    I have evaluated other solutions such as SonicWall and pfSense. FortiGate is far better than these solutions. The biggest difference is the ease of use.

    It is quite easy to use and manage FortiGate Cloud compared to pfSense.  For example, the other systems were a little more complicated and you need to be more technical to use them. With FortiGate, their GUI made it simple to use. Any normal user can use and access it.

    In terms of cybersecurity protection, the sandbox features in FortiGate are very good when compared to the other two.

    What other advice do I have?

    My advice for anybody who is looking into FortiGate Cloud is that if they're looking for the best security at a minimum price then this is a product that I recommend. It is the best firewall in the world. There are others that are good but also quite expensive. If you're in small or medium enterprise business, you should implement FortiGate.

    Overall, I am very happy using this product. The vendor is doing a very good job. It is a top-listed product and there is nobody that can beat FortiGate.

    I would rate this solution a nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Fortinet FortiGate Cloud
    February 2026
    Learn what your peers think about Fortinet FortiGate Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
    881,757 professionals have used our research since 2012.
    Network Engineer at a tech services company with 11-50 employees
    Real User
    Top 5
    Feb 2, 2024
    Has good pricing and efficient web designing features
    Pros and Cons
    • "Fortinet FortiGate Cloud has good pricing compared to other firewall and security products."
    • "The Linux version currently lacks some of the latest features, notably in the IPv6 tool stack, which is available for Windows clients."

    What is our primary use case?

    We use the product to provide basic firewalling for IPsec and VM connections.

    What is most valuable?

    Fortinet FortiGate Cloud has good pricing compared to other firewall and security products. It is not inexpensive but provides efficient performance. It has diverse tools, effective user experience, and web design.

    What needs improvement?

    They could support Linux clients. The Linux version currently lacks some of the latest features, notably in the IPv6 tool stack, which is available for Windows clients.

    For how long have I used the solution?

    We have been using Fortinet FortiGate Cloud for four years. At present, we use the latest version.

    What do I think about the stability of the solution?

    I rate the stability an eight out of ten.

    What do I think about the scalability of the solution?

    The platform needs to be more scalable in certain areas. This area needs improvement. I rate the scalability a six or seven out of ten.

    How are customer service and support?

    The technical support team is helpful up to a certain level. The first level of support services needs improvement.

    How would you rate customer service and support?

    Neutral

    Which solution did I use previously and why did I switch?

    We also use Juniper SSG as a firewall solution and Cisco for routing and switching.

    How was the initial setup?

    Most of our customers prefer to deploy the solution on Azure. The deployment and maintenance team consists of around eight technical engineers responsible. The process requires coordination between operators and engineers, with expertise ranging from web sharing to troubleshooting. It takes ten to thirty minutes to complete.

    What about the implementation team?

    Some client devices, especially proxy solutions, require additional agents for product installation.

    What's my experience with pricing, setup cost, and licensing?

    All the consulting and deployment charges are included in the product's licenses. There are no additional costs.

    What other advice do I have?

    I recommend Fortinet FortiGate Cloud to others and rate it an eight out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer.
    PeerSpot user
    Network Security Manager at a tech services company with 11-50 employees
    Real User
    Jan 20, 2024
    A data center product with user-friendly GUI
    Pros and Cons
    • "The tool's GUI is user-friendly."
    • "The only area that requires improvement is the login reports. We aim to integrate it with our local mobile service provider."

    What is our primary use case?

    We use the solution as a data center product. 

    What is most valuable?

    The tool's GUI is user-friendly. 

    What needs improvement?

    The only area that requires improvement is the login reports. We aim to integrate it with our local mobile service provider. 

    For how long have I used the solution?

    I have been working with the product for six years. 

    What do I think about the stability of the solution?

    I rate Fortinet FortiGate Cloud's stability an eight out of ten. 

    What do I think about the scalability of the solution?

    My company has around 500 users. I rate the product's scalability a nine out of ten. 

    Which solution did I use previously and why did I switch?

    I have worked with SharePoint, Cisco, and Sophos. We chose Fortinet FortiGate Cloud because of its user-friendliness and pricing. 

    How was the initial setup?

    We didn't encounter any challenges during the tool's deployment. 

    What's my experience with pricing, setup cost, and licensing?

    The tool's pricing is fair. I rate it a six out of ten. You don't have to pay any additional costs. 

    What other advice do I have?

    I rate Fortinet FortiGate Cloud a nine out of ten. 

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company has a business relationship with this vendor other than being a customer.
    PeerSpot user
    Nicola Fusco - PeerSpot reviewer
    Manager, IT Security at a manufacturing company with 1,001-5,000 employees
    Real User
    Oct 19, 2023
    An easy-to-use solution that has a straightforward setup
    Pros and Cons
    • "Fortinet FortiGate Cloud is easy to use."
    • "The solution’s pricing and stability could be improved."

    What is most valuable?

    Fortinet FortiGate Cloud is easy to use.

    What needs improvement?

    The solution’s pricing and stability could be improved.

    For how long have I used the solution?

    I have been using Fortinet FortiGate Cloud for three years.

    What do I think about the stability of the solution?

    I rate Fortinet FortiGate Cloud an eight out of ten for stability.

    What do I think about the scalability of the solution?

    Fortinet FortiGate Cloud's scalability is fine. Around 3,000 users use the solution in our organization.

    How are customer service and support?

    Fortinet FortiGate Cloud's technical support is fine.

    Which solution did I use previously and why did I switch?

    We previously used Palo Alto and Sophos.

    How was the initial setup?

    Fortinet FortiGate Cloud's initial setup is not complex.

    What about the implementation team?

    Fortinet FortiGate Cloud can be deployed quickly. We implemented the solution through an in-house team.

    What's my experience with pricing, setup cost, and licensing?

    We need to pay a yearly licensing fee for Fortinet FortiGate Cloud. On a scale from one to ten, where one is cheap, and ten is expensive, I rate Fortinet FortiGate Cloud's pricing an eight out of ten.

    What other advice do I have?

    I would recommend Fortinet FortiGate Cloud to other users.

    Overall, I rate Fortinet FortiGate Cloud an eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Fahad Bamehriz - PeerSpot reviewer
    Senior Manager Information Technology Infrastructure at a insurance company with 51-200 employees
    Real User
    May 4, 2023
    A stable and scalable solution for firewall
    Pros and Cons
    • "We use the solution as a firewall."
    • "The product is not recommended on the basis of technical parameters. It is very tough to authenticate."

    What is our primary use case?

    We use the solution as a firewall. 

    What needs improvement?

    The product is not recommended on the basis of technical parameters. It is very tough to authenticate. 

    For how long have I used the solution?

    I have been working with the solution for five years. 

    What do I think about the stability of the solution?

    I would rate the product's stability a nine out of ten. 

    What do I think about the scalability of the solution?

    I would rate the tool's scalability a nine out of ten. My company has 1000 users for the product. 

    What's my experience with pricing, setup cost, and licensing?

    The tool's pricing is cheap. 

    What other advice do I have?

    I would rate the product a nine out of ten. 

    Which deployment model are you using for this solution?

    Private Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1980558 - PeerSpot reviewer
    Key Account Manager at a tech consulting company with 11-50 employees
    Real User
    Oct 29, 2022
    A very robust ecosystem that is stable and includes a strong firewall
    Pros and Cons
    • "One firewall box can contain various top-of-the-line services that are packaged together for easy administration."
    • "The console or demonstration tool could be more user friendly."

    What is our primary use case?

    Our company has a partnership with Fortinet and we use the solution to provide dual authentication and BPM connection services for customers. We also help customers with product upgrades. 

    What is most valuable?

    The solution's ecosystem is very robust and includes a strong firewall. 

    One firewall box can contain various top-of-the-line services that are packaged together for easy administration. 

    What needs improvement?

    The console or demonstration tool could be more user friendly. 

    Better marketing is needed to elevate the solution. 

    The solution partners with many vendors but some of them do not want to help or share information that would ensure good integrations. 

    The EDR could use improvement to be more robust and in line with Darktrace. 

    For how long have I used the solution?

    I have been using the solution for seven years. 

    What do I think about the stability of the solution?

    The solution is very stable. Some customers have been with the solution for four years with no issues. 

    What do I think about the scalability of the solution?

    The solution is easy to scale in comparison to other products. 

    How are customer service and support?

    In general, technical support is okay and issues are handled well 90% of the time.  Support could improve by being more aggressive with ticket follow ups. 

    Technical support is good for us but that may be because we have a business relationship with the provider. Some of our customers have reported problems with ticketing. 

    How was the initial setup?

    The initial setup is easy. Configurations take longer for large companies due to their complex infrastructures. 

    What about the implementation team?

    We install the solution for customers. We have a highly skilled and experienced technical team so implementations are easy for us. A standard implementation can be done by one or two technicians. A large implementation for a company with at least 500 people can be completed by three technicians. 

    Our process begins with an initial planning meeting. We configure the solution in our office and take it to our customers for deployment. Onsite work is easy and only requires a few connections and configurations. The customer sees an easy process because we prep by doing the complex work in our office. 

    What's my experience with pricing, setup cost, and licensing?

    The solution is mid-priced when compared to other products. Cost is a factor for most customers in Costa Rica and the solution is a less expensive than Palo Alto.

    Which other solutions did I evaluate?

    Some customers follow the Gartner Magic Quadrant so they are looking for good products. The three main firewalls are the solution, Cisco, and Palo Alto.

    In Costa Rica, the solution's main competitor is Cisco. The solution is easy to use but is constantly compared to Cisco which some customers say is more user friendly. The solution's console or demonstration tool seems to be the main issue with users. 

    Palo Alto has a good reputation so some customers purchase it without comparing the price or characteristics of competitor products. The solution has better features than Palo Alto so it is important that its reputation gets elevated in the market.

    What other advice do I have?

    I rate the solution a nine out of ten. 

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Ossama ElGedawy - PeerSpot reviewer
    IT Security Senior Manager at a educational organization with 1,001-5,000 employees
    Real User
    Top 10
    Oct 11, 2022
    A very stable and reliable solution for creating VPN tunnels
    Pros and Cons
    • "The solution includes a very stable VPN and IPS."
    • "The solution should include a commit button that allows for review of changes and deployments before they are submitted."

    What is our primary use case?

    Our company uses the solution for site-to-site VPN tunnels. 

    We have more than 6,000 users and four administrators who monitor the solution. 

    What is most valuable?

    The solution includes a very stable VPN and IPS. 

    The solution's documentation is good. 

    What needs improvement?

    The solution should include a commit button that allows for review of changes and deployments before they are submitted. Any actions are immediately reflected but it would be better if a review-before-commit option existed like with Palo Alto. 

    The solution could enhance its firewall reporting without the need for a sister product such as Analyzer. 

    For how long have I used the solution?

    I have been using the solution for four years. 

    What do I think about the stability of the solution?

    The solution is very stable. 

    What do I think about the scalability of the solution?

    The solution is scalable and we intend to expand its use. 

    How are customer service and support?

    Technical support is very professional and helpful. 

    How was the initial setup?

    The initial setup is not complex. 

    A configuration takes about 30 minutes to restore and deploy.  

    What about the implementation team?

    Our company utilized the assistance of certified engineers provided by a reseller for implementation. 

    What's my experience with pricing, setup cost, and licensing?

    The solution requires an annual license but the cost is reasonable in comparison to competitors in the same category. 

    Which other solutions did I evaluate?

    Our company has not yet explored other options, but plans to do so in the future. 

    What other advice do I have?

    Our company has been using the solution for four years and it is very stable and reliable. 

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Fortinet FortiGate Cloud Report and get advice and tips from experienced pros sharing their opinions.
    Updated: February 2026
    Buyer's Guide
    Download our free Fortinet FortiGate Cloud Report and get advice and tips from experienced pros sharing their opinions.