We use the solution as a firewall.
Senior Manager Information Technology Infrastructure at AXA COOPERATIVE INSURANCE
A stable and scalable solution for firewall
Pros and Cons
- "We use the solution as a firewall."
- "The product is not recommended on the basis of technical parameters. It is very tough to authenticate."
What is our primary use case?
What needs improvement?
The product is not recommended on the basis of technical parameters. It is very tough to authenticate.
For how long have I used the solution?
I have been working with the solution for five years.
What do I think about the stability of the solution?
I would rate the product's stability a nine out of ten.
Buyer's Guide
Fortinet FortiGate Cloud
June 2026
Learn what your peers think about Fortinet FortiGate Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,747 professionals have used our research since 2012.
What do I think about the scalability of the solution?
I would rate the tool's scalability a nine out of ten. My company has 1000 users for the product.
What's my experience with pricing, setup cost, and licensing?
The tool's pricing is cheap.
What other advice do I have?
I would rate the product a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director Of Training And Development, ASEAN Region at Genting Bhd
The hardware is reliable. and the support is very good
Pros and Cons
- "The hardware is reliable, and their support is excellent."
- "We are seeking a solution that can monitor our network traffic running through 17 firewalls in Malaysia and Indonesia. We want a solution that can record and monitor all the logs from all the firewalls. We want to consolidate all our firewalls into one portal so we can monitor all the activities from all the firewalls."
What is our primary use case?
We use FortiGate to protect 100 to 200 users at my company.
What needs improvement?
We are seeking a solution that can monitor our network traffic running through 17 firewalls in Malaysia and Indonesia. We want a solution that can record and monitor all the logs from all the firewalls. We want to consolidate all our firewalls into one portal so we can monitor all the activities from all the firewalls.
For how long have I used the solution?
We have been using FortiGate for more than a decade.
What do I think about the stability of the solution?
FortiGate is highly stable.
What do I think about the scalability of the solution?
FortIGate's scalability is good.
How are customer service and support?
We have contacted Fortinet support for some minor issues with upgrades to our IPS database.
How was the initial setup?
FortiGate is quite user-friendly. It's not that complicated.
What other advice do I have?
I rate Fortinet FortiGate mine out of 10. The hardware is reliable, and their support is excellent. Before implementing FortiGate, you should ensure your other solutions can gather the information from the FortiGate firewalls.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Fortinet FortiGate Cloud
June 2026
Learn what your peers think about Fortinet FortiGate Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,747 professionals have used our research since 2012.
IT Coordinator at Plasser do Brasil
Helpful support with a great Fortianalyzer feature and has worked perfectly so far
Pros and Cons
- "The Fortianalyzer is the most valuable aspect of this solution"
- "It's worked perfectly for us, and we are happy with the product."
- "We do find we get a bit of a lag."
- "The analysis could be better."
What is most valuable?
The Fortianalyzer is the most valuable aspect of this solution.
The initial setup was straightforward as we used a third-party implementor.
Support has been helpful.
What needs improvement?
The analysis could be better.
We do find we get a bit of a lag.
The integration could be better.
Beyond that, it is meeting our needs.
For how long have I used the solution?
I've used the solution for around eight months.
What do I think about the scalability of the solution?
We have around 100 people using the solution.
How are customer service and support?
Technical support has been great. We are satisfied with their capabilities.
How was the initial setup?
It was a straightforward setup as we had a third party manage the process.
What about the implementation team?
We using a company here in Brazil to deliver the solution for us. It's a third-party company.
What other advice do I have?
I'm not sure which version of the solution we are working on. We likely updated it in the last two months.
We're a reseller and Fortigate partner.
It's worked perfectly for us, and we are happy with the product.
I'd rate the solution nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Principal Architect at Calsoft
Simple, reliable, and offers good support
Pros and Cons
- "It's easy to use."
- "The stability is great, there are no bugs or glitches, it was reliable, and it doesn't crash or freeze."
- "We've not seen any areas for improvement."
What is our primary use case?
We primarily use the solution for firewalls and VPN only.
What is most valuable?
It's easy to use. There are no specific features that stand out as such, based on my experience. I don't interact with these tools. My job is to just identify a product and get it deployed.
Technical support is good.
The solution is stable.
What needs improvement?
So far, it's been serving all the required purposes. We've not seen any areas for improvement. No missing features come to mind right now.
For how long have I used the solution?
I've been using the solution for more than five years.
What do I think about the stability of the solution?
The stability is great. There are no bugs or glitches. It was reliable. It doesn't crash or freeze.
What do I think about the scalability of the solution?
We haven't had to scale yet. I'm not sure how scalable the solution is.
We have a small deployment of about 1,200 users. It's all at the engineering level.
How are customer service and support?
I've been in touch with technical support. They are good. We are satisfied with support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We use CrowdStrike Falcon and FortiGate.
I'm not sure if we have used anything before this solution.
How was the initial setup?
I'm not the end user for these tools. However, I do know about the deployment. It's easy to set up and not complex at all. It takes three to four days.
The deployment was handled by three people.
What's my experience with pricing, setup cost, and licensing?
I don't handle the licensing. I can't speak to the cost of the product.
What other advice do I have?
We are engineering partners with Fortinet.
We're using the latest version of the solution. It was recently patched.
I'd rate the solution eight out of ten.
I would recommend the solution to other users and companies.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Engineering Partners
Senior Solutions Architect Security at a tech services company with 10,001+ employees
Is easy to deploy and has many security features in the same appliance
Pros and Cons
- "The security features, for example, URL filtering, AMP, and advanced threat protection, are very valuable."
- "My experience with Fortinet FortiGate Cloud has been good."
- "The capacity to execute the solution needs to be improved. I would like to see management and analytics included in the solution."
- "The scalability is not good because there have been many barriers to scaling."
What is our primary use case?
I use the solution to respond to our SD-WAN requirements and to protect different links that access the resources. For example, if the user needs access to an application, then we use SD-WAN for access to the internet or to the cloud.
What is most valuable?
The security features, for example, URL filtering, AMP, and advanced threat protection, are very valuable.
I also like that Fortinet FortiGate Cloud is cheaper than other solutions, such as Cisco.
What needs improvement?
The capacity to execute the solution needs to be improved.
I would like to see management and analytics included in the solution.
For how long have I used the solution?
I've been using it for four years. It's on-premises and is integrated to the cloud.
What do I think about the stability of the solution?
It's very stable; it's a decent solution.
What do I think about the scalability of the solution?
The scalability is not good because there have been many barriers to scaling. It's possible that our current model won't support future increases in the load and traffic.
We currently have 3000 users including IT and network engineers.
How are customer service and support?
Technical support has got better, and I would give them a ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
It's easy to set up the solution, and I would give it five out of five. In general, it takes about one to two months, and in our case, it took two months.
What about the implementation team?
Our deployment plan was to optimize the connection, and we did it in-house. For deployment and maintenance, we are a part of a team of five engineers.
What's my experience with pricing, setup cost, and licensing?
Fortinet has a good price, and I would give it a four out of five. There are no additional fees.
Which other solutions did I evaluate?
We evaluated Cisco and Palo Alto before going with Fortinet FortiGate Cloud.
Cisco is good in terms of networking and SD-WAN, but it's not good with regard to security. Last year, Cisco was not in Gartner's Quadrant for security, but Fortinet and Palo Alto were leaders.
Palo Alto is very good and very strong in SD-WAN and in security, but the cost is prohibitive in some locations.
Fortinet has a good price.
What other advice do I have?
My experience with Fortinet FortiGate Cloud has been good. It's easy to deploy, and it has a lot of information on the web to configure it.
I would rate the solution at eight on a scale from one to ten because of the ease of deployment, the many security features in the same appliance, and the fact that there are no additional costs for protection at base level to enterprise level. It's a good solution to begin perimeter protection.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer.
Senior Network Specialist at EDGE COMMUNICATIONS SOLUTIONS LLC
Easy to use and maintain but the robustness of the software could be improved
Pros and Cons
- "It's user-friendly."
- "It's very easy to maintain."
- "The robustness of the software could be improved."
What is most valuable?
It's user-friendly.
What needs improvement?
The robustness of the software could be improved.
For how long have I used the solution?
I have been using this solution for three years.
What do I think about the stability of the solution?
Here and there, there will be a hardware failure, but any hardware can fail.
What do I think about the scalability of the solution?
It's easy to scale.
How was the initial setup?
It's very easy to maintain. You just go on the web, you click is there a newer software and they'll tell you yes. Then you're supposed to make a backup of your configuration file and then you download it.
What's my experience with pricing, setup cost, and licensing?
It's relatively cheap.
Which other solutions did I evaluate?
I feel that Juniper is more solid than Fortinet.
What other advice do I have?
I would rate this solution 7 out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Professional Operating Systems and Databases at Entel Bolivia
Simple maintenance, straightforward configuration, and beneficial modularity
Pros and Cons
- "The most valuable features of Fortinet FortiGate Cloud are ease of use and the simplicity of maintenance and configuration, and additionally, the modularity of the solution is very easy to handle, it is convenient."
- "We needed to do some training to be able to implement Fortinet FortiGate Cloud and after the training, we did the implementation in-house."
What is our primary use case?
Fortinet FortiGate Cloud is used primarily for network and application protection.
What is most valuable?
The most valuable features of Fortinet FortiGate Cloud are ease of use and the simplicity of maintenance and configuration. Additionally, the modularity of the solution is very easy to handle, it is convenient.
For how long have I used the solution?
I have been using Fortinet FortiGate Cloud for one year and a half.
What do I think about the stability of the solution?
I have found Fortinet FortiGate Cloud to be highly stable.
What do I think about the scalability of the solution?
Fortinet FortiGate Cloud is scalable.
We have approximately 1,000 users that use the solution in my organization.
How was the initial setup?
Fortinet FortiGate Cloud's initial configuration is very straightforward. After the deployment, it does not take more than a week to have it fully configured and in production.
What about the implementation team?
We needed to do some training to be able to implement Fortinet FortiGate Cloud and after the training, we did the implementation in-house.
What was our ROI?
We are not measuring the return of investment (ROI) from a specific point of view, because we are using it in the information technology area. We are not selling services through this particular security element, we don't have that measure at this moment, but from our point of view, the ROI is fine.
What's my experience with pricing, setup cost, and licensing?
The license for Fortinet FortiGate Cloud is annual.
What other advice do I have?
I rate Fortinet FortiGate Cloud an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Manager at a consultancy with 51-200 employees
User-friendly, reasonably priced, and helpful technical support
Pros and Cons
- "Everything is valuable, especially the SD-WAN tunneling, filtering of email, application, and browsing. Everything has value."
- "Unlike other firewalls, the cost of Fortinet FortiGate is low, and the functionality is nearly identical, which is why we chose it."
- "It is currently durable, but they may be able to improve it further. They can adapt Cisco technology because of its durability."
What is our primary use case?
SD-WAN tunneling is the primary function of Fortinet FortiGate Cloud. It is also used for filtering or browsing, as well as application filtering and blocking of all unwanted applications, viruses, and malware, which is the main goal.
What is most valuable?
The SD-WAN tunneling is the most valuable. Everything is valuable, especially the SD-WAN tunneling, filtering of email, application, and browsing. Everything has value.
This Fortinet equipment meets our requirements. They offer what we wanted.
What needs improvement?
The most recent version of others is not yet complete. For the time being, we are content because it is a significant help to us. Durability is something that can be improved.
It is currently durable, but they may be able to improve it further. They can adapt Cisco technology because of its durability.
For how long have I used the solution?
I have been using Fortinet FortiGate Cloud for seven years.
We are working with versions 100D and 60E.
What do I think about the stability of the solution?
Fortinet FortiGate Cloud is reliable. It's been seven years, and everything has been good.
What do I think about the scalability of the solution?
Fortinet FortiGate Cloud is a scalable solution.
It is being used extensively. It is running 24/7.
We intend to implement and upgrade another model in order to meet a new requirement.
How are customer service and support?
Technical support is very helpful. Support is not a problem because Fortinet is user-friendly to manage, even my technical team can handle it.
How was the initial setup?
On our end, setting up Fortinet FortiGate was easy. It was not complex.
You can deploy the firewall in an hour without difficult requirements. You can set up the firewall in an hour. It's plug-and-play, ready to use.
What about the implementation team?
We collaborated with a vendor in the first deployment, but we handled the subsequent deployment ourselves. Even though we dealt with the first deployment, we contracted for support just in case, but for the second, third, fourth, fifth, and sixth deployments we did not require vendors.
What's my experience with pricing, setup cost, and licensing?
The cost of equipment and its renewal is valuable. Unlike other firewalls, the cost of Fortinet FortiGate is low, and the functionality is nearly identical, which is why we chose it.
Then there's the cost, which we compared to Palo Alto, Cisco equipment, and others, and we were impressed with the cost, the cost of the renewal, and the cost of the equipment.
What other advice do I have?
The solution is cloud-based. Trend Micro Incorporated is the service provider.
If you are looking for a low-cost security appliance with web filtering, application filtering, and SD-WAN tunneling, I would recommend Fortinet FortiGate Cloud. It's not expensive, and it meets the most basic requirements.
I would rate Fortinet FortiGate Cloud a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Administrator & IT Specialist at Informat Systems
Good central management capabilities and well priced, but the technical support should be more responsive
Pros and Cons
- "This is a vast system that includes a lot of features."
- "If you have multiple sites, multiple regions, or if you have a spread of Fortinet equipment around the globe and you want to manage them all in one place, then FortiCloud is the best choice."
- "The licensing is a little bit confusing and needs to be improved."
What is our primary use case?
We use this product to manage all of our Fortinet equipment from a single place.
What is most valuable?
This is a vast system that includes a lot of features.
The most valuable feature is the central management. If you have multiple sites, multiple regions, or if you have a spread of Fortinet equipment around the globe and you want to manage them all in one place, then FortiCloud is the best choice.
What needs improvement?
The licensing is a little bit confusing and needs to be improved.
The technical support should be more responsive.
I would like to see support for a cloud-based network access control (NAC) platform.
For how long have I used the solution?
I have been working with Fortinet FortiGate Cloud for approximately five years.
What do I think about the stability of the solution?
I have not encountered any issues with stability or availability. It seems to always be online.
What do I think about the scalability of the solution?
As a SaaS, you just got in. I'm not sure of how well it scales.
How are customer service and support?
Sometimes, the time that technical support takes to respond is too long. Also, the support technicians are not always helpful. The support is not awful and often it is okay, but sometimes, they are missing information.
Overall, I would rate the support a seven or eight out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is pretty simple. You just sign up and select your licenses.
What's my experience with pricing, setup cost, and licensing?
The price of FortiGate Cloud is generally cheaper than other similar products.
Which other solutions did I evaluate?
We evaluated Aruba Cloud but I can't really say which one is better. They have different markets.
What other advice do I have?
This is a product that I usually recommend to people.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
IT Manager at DOha Golf Club
Helpful support, good sandboxing features, easy to manage
Pros and Cons
- "This product is easy to manage and easy to use."
- "My advice for anybody who is looking into FortiGate Cloud is that if they're looking for the best security at a minimum price then this is a product that I recommend."
- "If the SD-WAN technology were included free of cost then it would be more suitable for many users, including us."
What is our primary use case?
We use this product for cyber security. It is our perimeter firewall.
What is most valuable?
This product is easy to manage and easy to use. It has a simple GUI.
What needs improvement?
If the SD-WAN technology were included free of cost then it would be more suitable for many users, including us.
For how long have I used the solution?
I have been using Fortinet FortiGate Cloud for three years.
What do I think about the stability of the solution?
Stability-wise, this service is the best.
What do I think about the scalability of the solution?
As a perimeter firewall, all of the people connected to the network are going through it. I am not sure of the exact number but it is more than 1,000 people per day. At this point, we have no plan to increase our usage. In the future, if there is an upgraded version, it is something that we will think about. We are innovative and we need to stay up to date, according to the market.
For administration, only myself and one of my colleagues have access to it. Only one or two engineers are needed for maintenance.
Which solution did I use previously and why did I switch?
We use the on-premises FortiGate Firewall solution in addition to FortiCloud.
We have pfSense available in the company but we have not run it since implementing FortiGate. It is available as a backup in case our FortiGate fails but this has not happened so we haven't used it.
I do not have any hands-on experience with other similar products.
How was the initial setup?
The initial setup is straightforward.
Our implementation strategy was to get the world's best cybersecurity, perimeter firewall. We searched the internet to find this and we selected FortiGate. It took a maximum of one month for the implementation. It was not very challenging.
What about the implementation team?
We implemented this product in-house.
What was our ROI?
This is not a product that we've seen ROI with because all hardware of this type, as well as software, has end-of-life. It's the maximum age of the product. We try to use it up until that point and then upgrade it.
What's my experience with pricing, setup cost, and licensing?
The price of the product is approximately 10,000 Qatar Riyal ($2,750 USD), and another 10,000 Qatar Riyal for a three-year license. There are no additional costs, other than these.
Which other solutions did I evaluate?
I have evaluated other solutions such as SonicWall and pfSense. FortiGate is far better than these solutions. The biggest difference is the ease of use.
It is quite easy to use and manage FortiGate Cloud compared to pfSense. For example, the other systems were a little more complicated and you need to be more technical to use them. With FortiGate, their GUI made it simple to use. Any normal user can use and access it.
In terms of cybersecurity protection, the sandbox features in FortiGate are very good when compared to the other two.
What other advice do I have?
My advice for anybody who is looking into FortiGate Cloud is that if they're looking for the best security at a minimum price then this is a product that I recommend. It is the best firewall in the world. There are others that are good but also quite expensive. If you're in small or medium enterprise business, you should implement FortiGate.
Overall, I am very happy using this product. The vendor is doing a very good job. It is a top-listed product and there is nobody that can beat FortiGate.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
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sharing their opinions.
Updated: June 2026
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