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IT Analyst at Comdados
Real User
May 2, 2021
Easy to deploy, meets our needs, and works well
Pros and Cons
  • "It covers all needs of our customers and works well. It is also easy to deploy and troubleshoot."
  • "Its price should be better."

What is our primary use case?

We use it for the FortiGate VM.

What is most valuable?

It covers all needs of our customers and works well. It is also easy to deploy and troubleshoot.

What needs improvement?

Its price should be better.

How was the initial setup?

It is easy to deploy.

Buyer's Guide
Fortinet FortiGate Cloud
March 2026
Learn what your peers think about Fortinet FortiGate Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.

What's my experience with pricing, setup cost, and licensing?

It is expensive.

What other advice do I have?

I would rate Fortinet FortiGate Cloud an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Diretor Comercial at Secmon
Real User
Feb 21, 2021
Stable, scales well, good support, and provides important security for our customers
Pros and Cons
  • "Our customers implement this solution so that they can be assured of security in their environment."
  • "I would like to see better integration with other technologies."

What is our primary use case?

We are a system integrator and we integrate Fortinet solutions for our clients.

Our customers use this technology as part of their network infrastructure. For example, it is responsible for connecting university campuses together.

What is most valuable?

Our customers implement this solution so that they can be assured of security in their environment.

What needs improvement?

I would like to see better integration with other technologies.

What do I think about the stability of the solution?

The stability is very good.

What do I think about the scalability of the solution?

One of our clients has approximately 5,000 users.

How are customer service and technical support?

The technical support from Fortinet Brazil is very good. They provide extra support for partners and they provide us with great reports.

How was the initial setup?

The initial setup is complex because the customer is using several technologies, and it is a matter of security. A typical deployment will take between three and four months.

The choice of deployment model, whether public or private cloud, depends on the customer.

What about the implementation team?

We have an in-house team for deployment and maintenance. We have engineers on staff.

What other advice do I have?

We implement many different Fortinet products for our customers including FortiGate, FortiManager, FortiAnalyzer, and FortiOS. In the future, we are planning on working with FortiSIEM.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Fortinet FortiGate Cloud
March 2026
Learn what your peers think about Fortinet FortiGate Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.
Owner at Quantum Logic Inc.
Real User
Feb 10, 2021
Very good for remote users
Pros and Cons
  • "The solution works well for remote or branch offices."
  • "Some configuration changes would be helpful."

What is our primary use case?

We've implemented this solution for our clients. 

We are customers of Fortinet and I'm the company owner. 

What is most valuable?

The solution works well for remote or branch offices with unlimited links. That's where we've found the most benefit.

What needs improvement?

I'd like to see some configuration changes. The speed seems to be a little better than it was previously but it could still be improved. I'd also like to see a little more provisioning or training on the different scenarios and functions and features. And obviously the price point; it's a tough market out there these days, so for some of our smaller customers the price is quite steep. 

How are customer service and technical support?

We have contacted support a couple of times and they're pretty good. It takes a little while to get hold of them but once you do, they're very knowledgeable and they're helpful. We got bounced around for a while so it took time to get to somebody that could actually answer our question as opposed to continually being redirected. We were on site with our clients and it took us a couple of hours to make contact. It wasn't critical.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1461030 - PeerSpot reviewer
Chief Operating Officer at a tech services company with 11-50 employees
Real User
Jan 14, 2021
Ability to manage everything from cloud but usability and setup improvement needed
Pros and Cons
  • "The ability to manage everything from the cloud is going to be the most valuable by far with this solution."
  • "Currently with the solution, if you want to manage more than one FortiGate you have to use a VM, and a VM can control up to 10."

How has it helped my organization?

We are using the solution to be able to manage everything from the cloud.

What is most valuable?

The ability to manage everything from the cloud is going to be the most valuable by far with this solution.

What needs improvement?

Currently with the solution, if you want to manage more than one FortiGate you have to use a VM, and a VM can control up to 10. You need to have a license for each one and it is confusing. Other solutions like Meraki is much more seamless. Easier usability and improving their WebDewey would benefit also.

For how long have I used the solution?

I have been using the solution for a couple of months.

How was the initial setup?

The overall setup was complex.

What about the implementation team?

It will take us six weeks to implement 20 sites.

What other advice do I have?

I rate Fortinet FortiGate Cloud a six out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1480359 - PeerSpot reviewer
CEO at a tech services company with 51-200 employees
Reseller
Jan 10, 2021
Stable with good functionality and good pricing
Pros and Cons
  • "The functionality of the solution is excellent."
  • "The command-line interface could definitely be improved in future iterations. It's lacking right now."

What is our primary use case?

The solution is primarily used as a firewall. We use it as a next generation firewall, however, not SD-WAN, at least, not regularly.

What is most valuable?

The functionality of the solution is excellent.

The pricing is quite good. We find it to be reasonable. It's not too expensive.

What needs improvement?

The integration could be better on the solution. As it is now, there's definitely room for improvement.

The command-line interface could definitely be improved in future iterations. It's lacking right now.

For how long have I used the solution?

I've been using this solution for five years at this point. It's been a while.

What do I think about the stability of the solution?

We haven't heard of anyone having issues with the stability. It's good. There aren't bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

We haven't had any complaints about the scalability. If a company needs to expand it, they should be able to do so.

The companies that we deal with vary in size. We work with organizations that can be anywhere from 50 to 5,000 employees.

How was the initial setup?

The initial setup is not complex at all. I found it to be quite straightforward. We didn't have any issues with the implementation.

We have an internal team that handles the maintenance of Fortigate. We have 40 employees that deal with that aspect of the solution.

What's my experience with pricing, setup cost, and licensing?

The pricing is quite reasonable. It's not overly expensive.

What other advice do I have?

We're Fortigate service providers.

I'm not a technician and therefore I don't use the solution on a day to day basis.

That said, I would recommend it to other organizations. It's been reliable and works well for us.

On a scale from one to ten, I'd rate it at a nine.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
reviewer1295022 - PeerSpot reviewer
Information Technology Assistant at a manufacturing company
Real User
Feb 23, 2020
Very stable, easy to set up, and easy to implement reporting
Pros and Cons
  • "It's easy to use and the fact that I can schedule the report to come to my inbox at set times is very convenient for me."
  • "We use the latest version of the solution, I'd recommend the solution, it's working really well for us and is completely meeting our expectations."
  • "The solution should allow users to keep the data for longer than the current periods. I can't get any historic data after more than a month. I would like to be able to, after a year, look for trends from the past 12 months. It would make things much easier."
  • "The solution should allow users to keep the data for longer than the current periods."

What is our primary use case?

Fortinet is what we use for our firewall and we get reports from FortiCloud. We use those to see the state of our network. We generally use it for reporting purposes whereby we see what's happening on our network at the end of each day or week.

What is most valuable?

The solution is definitely stable, which is its most valuable feature.

It's easy to use and the fact that I can schedule the report to come to my inbox at set times is very convenient for me.

What needs improvement?

The solution should allow users to keep the data for longer than the current periods. I can't get any historic data after more than a month. I would like to be able to, after a year, look for trends from the past 12 months. It would make things much easier.

For how long have I used the solution?

I've been using the solution for about a year.

What do I think about the stability of the solution?

The solution is quite stable. I haven't run into any issues where there were unexpected crashes or glitches.

What do I think about the scalability of the solution?

I've never attempted to scale the solution, so I'm not sure how easy or difficult it would be to expand if one needed to.

We only have five people using the solution currently. They're all admin and support level individuals.

How are customer service and technical support?

So far, we've been satisfied with technical support.

Which solution did I use previously and why did I switch?

We didn't previously use a different solution. This is the first time we've implemented a product like this.

How was the initial setup?

The initial setup was straightforward. I didn't find there were any complexities.

Deployment only took a few minutes and then it was ready to use.

What about the implementation team?

I handled the implementation myself.

What other advice do I have?

We use the latest version of the solution.

I'd recommend the solution. It's working really well for us and is completely meeting our expectations.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Principal Consultant at Epitome Infotech Solutions (P) Ltd
Real User
Top 5
Dec 31, 2019
Security is improved through sandbox features and the technical support is good
Pros and Cons
  • "The sandboxing feature is very important."
  • "FortiCloud helps to enhance the security posture of any organization, and I definitely recommend looking into it."
  • "I would like to see a SIEM bundled together with this because customers are looking into better reporting and more proactive security solutions."
  • "I would like to see a SIEM bundled together with this because customers are looking into better reporting and more proactive security solutions."

What is our primary use case?

I am a consultant and this is one of the solutions that I provide to my customers.

I am familiar with Sandboxing services and some of the other features. This solution is mainly used for securing events.

What is most valuable?

The sandboxing feature is very important.

What needs improvement?

I would like to see a SIEM bundled together with this because customers are looking into better reporting and more proactive security solutions.

In the next release, it would benefit this solution to have more advanced monitoring capabilities such as predictive analysis and reporting.

For how long have I used the solution?

I have been using FortiCloud for five or six years.

What do I think about the stability of the solution?

We have not come across any problems with stability.

What do I think about the scalability of the solution?

With respect to scalability, we have had no problems whatsoever.

How are customer service and technical support?

We have been in contact with the Fortinet technical support a couple of times, although it has been for hardware-related issues and had nothing to do with our configuration. One of our customers had hardware that was failing quite often.

The technical support is pretty good and so far, we have no complaints.

How was the initial setup?

This initial setup is pretty straightforward. I don't think that it is complex.

The entire firewall implementation will take a couple of days, maximum. This is with everything, all together.

What's my experience with pricing, setup cost, and licensing?

Some of our customers purchase yearly licenses, while others purchase subscriptions that are three years in length. The price is over $1,000 USD annually.

What other advice do I have?

FortiCloud helps to enhance the security posture of any organization, and I definitely recommend looking into it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
it_user1242723 - PeerSpot reviewer
Company Owner at BCMC
Reseller
Dec 16, 2019
Easy to use and stable with good technical support
Pros and Cons
  • "The solution is very easy to use."
  • "We have been very satisfied with this service and don't plan to change."
  • "There are European and US clouds and sometimes we mix them up. The solution should make determining the clouds more clear, or make one cloud instead of having separate ones."
  • "There are European and US clouds and sometimes we mix them up."

What is our primary use case?

We primarily use the solution for configuration management and network management.

What is most valuable?

The solution is very easy to use. 

The technical support is very good. You only need to have a good internet connection in order to use it.

What needs improvement?

When you login to Forticloud you get directed to the Global site, even if you are based in Europe and you have to switch manually to the European site which can be confusing when you are not familiar to Forticloud, especially in the beginning and when you want to setup your first device. This should be more like a question when you log in, are you based in the US or are you based in Europe?

Pretty straight forward

For how long have I used the solution?

I've been using the solution for four years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is fairly scalable. You can add and remove products yourself. Right now we have four users on it. At this time, we don't plan to increase usage.

How are customer service and technical support?

Technical support is good if you ask the right questions. If you are specific, you'll be able to go straight through to the correct level of support.

Which solution did I use previously and why did I switch?

We did not previously use a different solution.  We've been very satisfied with this service and don't plan to change.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

I handled the implementation myself.

What other advice do I have?

We use the solution fairly regularly, on a daily basis. We're partners and resellers of the solution.

I'd recommend the solution. It's very good.

I'd rate the solution eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiGate Cloud Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Fortinet FortiGate Cloud Report and get advice and tips from experienced pros sharing their opinions.