I have found centralized administration, cloud UI, and visibility and security on all networks valuable features.
Technical support Individual Contributor with 1-10 employees
Centralized administration, all network visibility, and reliable
Pros and Cons
- "I have found centralized administration, cloud UI, and visibility and security on all networks valuable features."
What is most valuable?
What do I think about the stability of the solution?
The solution has been stable.
What do I think about the scalability of the solution?
We have approximately 10 clients using this solution.
How are customer service and support?
The customer support is very good.
Buyer's Guide
Fortinet FortiGate Cloud
June 2025

Learn what your peers think about Fortinet FortiGate Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,632 professionals have used our research since 2012.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is high compare to competitors.
What other advice do I have?
I rate Fortinet FortiGate Cloud a ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

IT Analyst at Comdados
Easy to deploy, meets our needs, and works well
Pros and Cons
- "It covers all needs of our customers and works well. It is also easy to deploy and troubleshoot."
- "Its price should be better."
What is our primary use case?
We use it for the FortiGate VM.
What is most valuable?
It covers all needs of our customers and works well. It is also easy to deploy and troubleshoot.
What needs improvement?
Its price should be better.
How was the initial setup?
It is easy to deploy.
What's my experience with pricing, setup cost, and licensing?
It is expensive.
What other advice do I have?
I would rate Fortinet FortiGate Cloud an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Fortinet FortiGate Cloud
June 2025

Learn what your peers think about Fortinet FortiGate Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,632 professionals have used our research since 2012.
Diretor Comercial at Secmon
Stable, scales well, good support, and provides important security for our customers
Pros and Cons
- "Our customers implement this solution so that they can be assured of security in their environment."
- "I would like to see better integration with other technologies."
What is our primary use case?
We are a system integrator and we integrate Fortinet solutions for our clients.
Our customers use this technology as part of their network infrastructure. For example, it is responsible for connecting university campuses together.
What is most valuable?
Our customers implement this solution so that they can be assured of security in their environment.
What needs improvement?
I would like to see better integration with other technologies.
What do I think about the stability of the solution?
The stability is very good.
What do I think about the scalability of the solution?
One of our clients has approximately 5,000 users.
How are customer service and technical support?
The technical support from Fortinet Brazil is very good. They provide extra support for partners and they provide us with great reports.
How was the initial setup?
The initial setup is complex because the customer is using several technologies, and it is a matter of security. A typical deployment will take between three and four months.
The choice of deployment model, whether public or private cloud, depends on the customer.
What about the implementation team?
We have an in-house team for deployment and maintenance. We have engineers on staff.
What other advice do I have?
We implement many different Fortinet products for our customers including FortiGate, FortiManager, FortiAnalyzer, and FortiOS. In the future, we are planning on working with FortiSIEM.
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Technology Assistant at a manufacturing company
Very stable, easy to set up, and easy to implement reporting
Pros and Cons
- "It's easy to use and the fact that I can schedule the report to come to my inbox at set times is very convenient for me."
- "The solution should allow users to keep the data for longer than the current periods. I can't get any historic data after more than a month. I would like to be able to, after a year, look for trends from the past 12 months. It would make things much easier."
What is our primary use case?
Fortinet is what we use for our firewall and we get reports from FortiCloud. We use those to see the state of our network. We generally use it for reporting purposes whereby we see what's happening on our network at the end of each day or week.
What is most valuable?
The solution is definitely stable, which is its most valuable feature.
It's easy to use and the fact that I can schedule the report to come to my inbox at set times is very convenient for me.
What needs improvement?
The solution should allow users to keep the data for longer than the current periods. I can't get any historic data after more than a month. I would like to be able to, after a year, look for trends from the past 12 months. It would make things much easier.
For how long have I used the solution?
I've been using the solution for about a year.
What do I think about the stability of the solution?
The solution is quite stable. I haven't run into any issues where there were unexpected crashes or glitches.
What do I think about the scalability of the solution?
I've never attempted to scale the solution, so I'm not sure how easy or difficult it would be to expand if one needed to.
We only have five people using the solution currently. They're all admin and support level individuals.
How are customer service and technical support?
So far, we've been satisfied with technical support.
Which solution did I use previously and why did I switch?
We didn't previously use a different solution. This is the first time we've implemented a product like this.
How was the initial setup?
The initial setup was straightforward. I didn't find there were any complexities.
Deployment only took a few minutes and then it was ready to use.
What about the implementation team?
I handled the implementation myself.
What other advice do I have?
We use the latest version of the solution.
I'd recommend the solution. It's working really well for us and is completely meeting our expectations.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Principal Consultant at Epitome Infotech Solutions (P) Ltd
Security is improved through sandbox features and the technical support is good
Pros and Cons
- "The sandboxing feature is very important."
- "I would like to see a SIEM bundled together with this because customers are looking into better reporting and more proactive security solutions."
What is our primary use case?
I am a consultant and this is one of the solutions that I provide to my customers.
I am familiar with Sandboxing services and some of the other features. This solution is mainly used for securing events.
What is most valuable?
The sandboxing feature is very important.
What needs improvement?
I would like to see a SIEM bundled together with this because customers are looking into better reporting and more proactive security solutions.
In the next release, it would benefit this solution to have more advanced monitoring capabilities such as predictive analysis and reporting.
For how long have I used the solution?
I have been using FortiCloud for five or six years.
What do I think about the stability of the solution?
We have not come across any problems with stability.
What do I think about the scalability of the solution?
With respect to scalability, we have had no problems whatsoever.
How are customer service and technical support?
We have been in contact with the Fortinet technical support a couple of times, although it has been for hardware-related issues and had nothing to do with our configuration. One of our customers had hardware that was failing quite often.
The technical support is pretty good and so far, we have no complaints.
How was the initial setup?
This initial setup is pretty straightforward. I don't think that it is complex.
The entire firewall implementation will take a couple of days, maximum. This is with everything, all together.
What's my experience with pricing, setup cost, and licensing?
Some of our customers purchase yearly licenses, while others purchase subscriptions that are three years in length. The price is over $1,000 USD annually.
What other advice do I have?
FortiCloud helps to enhance the security posture of any organization, and I definitely recommend looking into it.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Has a simple setup process, but the reporting capabilities need improvement
Pros and Cons
- "Fortinet FortiGate Cloud has valuable firewall, SSL VPN, and web filtering features."
- "The platform's reporting and analysis capabilities need improvement."
What is our primary use case?
We use the application for network security purposes.
What is most valuable?
Fortinet FortiGate Cloud has valuable firewall, SSL VPN, and web filtering features.
What needs improvement?
The platform's reporting and analysis capabilities need improvement.
For how long have I used the solution?
We have been using Fortinet FortiGate Cloud for 15 years.
What do I think about the stability of the solution?
I rate the platform's stability a five out of ten.
What do I think about the scalability of the solution?
I rate the platform's scalability a five out of ten.
How are customer service and support?
The technical support services are good.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup process is easy. It is already integrated into the cloud.
What's my experience with pricing, setup cost, and licensing?
Fortinet FortiGate Cloud is more inexpensive than other vendors.
Which other solutions did I evaluate?
Based on our evaluation, Palo Alto works better than Fortinet FortiGate Cloud, particularly due to its global presence with multiple points of presence (POPs).
What other advice do I have?
I don't recommend Fortinet FortiGate Cloud to others. They could improve reporting and analytics capabilities. I rate it a five out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide
Download our free Fortinet FortiGate Cloud Report and get advice and tips from experienced pros
sharing their opinions.
Updated: June 2025
Product Categories
Firewall Security ManagementPopular Comparisons
FireMon Security Manager
Skybox Security Suite
Palo Alto Networks Panorama
AWS Firewall Manager
Azure Firewall Manager
Fortinet FortiPortal
Cisco Security Cloud Control
FortiGate Cloud-Native Firewall (FortiGate CNF)
Buyer's Guide
Download our free Fortinet FortiGate Cloud Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- What are the pros and cons of Fortinet FortiGate Cloud?
- Which lesser known firewall product has the best chance at unseating the market leaders?
- Comparing network security vendors and devices
- When should companies use SSL Inspection?
- When evaluating Firewall Security Management, what aspect do you think is the most important to look for?
- What are the most important features you would be looking for in a firewall?
- How do I estimate the required firewall throughput for my organization?
- What are the pros and cons of Tufin, AlgoSec and RedSeal?
- Tasks to Perform on Preventive Maintenance.
- Why is network segmentation important?