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Muhammad Fawad Khan - PeerSpot reviewer
Network and System Engineer at Logiciel Pvt Limited
Real User
Top 10
Stable product with an easy installation process
Pros and Cons
  • "The platform is scalable."
  • "When we fully utilize certain functions, the CPU and memory utilization can reach 100% or more, causing the system to become unresponsive during production hours."

What is our primary use case?

We use the product to manage our licensing, monitor our devices, and maintain our security posture.

What is most valuable?

The solution is easy to use with a convenient interface. We can install it and get it running within a few hours.

What needs improvement?

When we fully utilize certain functions, the CPU and memory utilization can reach 100% or more, causing the system to become unresponsive during production hours.

There could be a lighter and improved central management system to ensure reliability during peak usage.

For how long have I used the solution?

We have been working with Fortinet FortiGate Cloud for one year.

Buyer's Guide
Fortinet FortiGate Cloud
June 2025
Learn what your peers think about Fortinet FortiGate Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,632 professionals have used our research since 2012.

What do I think about the stability of the solution?

The platform is stable. 

What do I think about the scalability of the solution?

The platform is scalable. 

How was the initial setup?

The initial setup process was straightforward. The deployment took approximately one week.

What about the implementation team?

Our implementation strategy involved collecting information, analyzing it, connecting with users, and selecting the best security options for our organization. We then procured the firewall with the help of a vendor.

We have a maintenance license and maintain our security plans and the firewall in-house.

What's my experience with pricing, setup cost, and licensing?

We evaluated Sophos Firewall. In comparison, Fortinet FortiGate Cloud is easy to use. 

What other advice do I have?

We use an ecosystem of related products, including a management solution, which we have configured to manage multiple projects efficiently, enhancing our overall security posture.

I recommend Fortinet FortiGate Cloud to others and rate it an eight. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1646163 - PeerSpot reviewer
Senior Solutions Architect Security at a tech services company with 10,001+ employees
Real User
Is easy to deploy and has many security features in the same appliance
Pros and Cons
  • "The security features, for example, URL filtering, AMP, and advanced threat protection, are very valuable."
  • "The capacity to execute the solution needs to be improved. I would like to see management and analytics included in the solution."

What is our primary use case?

I use the solution to respond to our SD-WAN requirements and to protect different links that access the resources. For example, if the user needs access to an application, then we use SD-WAN for access to the internet or to the cloud.

What is most valuable?

The security features, for example, URL filtering, AMP, and advanced threat protection, are very valuable.

I also like that Fortinet FortiGate Cloud is cheaper than other solutions, such as Cisco.

What needs improvement?

The capacity to execute the solution needs to be improved.

I would like to see management and analytics included in the solution.

For how long have I used the solution?

I've been using it for four years. It's on-premises and is integrated to the cloud.

What do I think about the stability of the solution?

It's very stable; it's a decent solution.

What do I think about the scalability of the solution?

The scalability is not good because there have been many barriers to scaling. It's possible that our current model won't support future increases in the load and traffic.

We currently have 3000 users including IT and network engineers.

How are customer service and support?

Technical support has got better, and I would give them a ten out of ten. 

How would you rate customer service and support?

Positive

How was the initial setup?

It's easy to set up the solution, and I would give it five out of five. In general, it takes about one to two months, and in our case, it took two months.

What about the implementation team?

Our deployment plan was to optimize the connection, and we did it in-house. For deployment and maintenance, we are a part of a team of five engineers.

What's my experience with pricing, setup cost, and licensing?

Fortinet has a good price, and I would give it a four out of five. There are no additional fees.

Which other solutions did I evaluate?

We evaluated Cisco and Palo Alto before going with Fortinet FortiGate Cloud.

Cisco is good in terms of networking and SD-WAN, but it's not good with regard to security. Last year, Cisco was not in Gartner's Quadrant for security, but Fortinet and Palo Alto were leaders.

Palo Alto is very good and very strong in SD-WAN and in security, but the cost is prohibitive in some locations.

Fortinet has a good price.

What other advice do I have?

My experience with Fortinet FortiGate Cloud has been good. It's easy to deploy, and it has a lot of information on the web to configure it.

I would rate the solution at eight on a scale from one to ten because of the ease of deployment, the many security features in the same appliance, and the fact that there are no additional costs for protection at base level to enterprise level. It's a good solution to begin perimeter protection.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Fortinet FortiGate Cloud
June 2025
Learn what your peers think about Fortinet FortiGate Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,632 professionals have used our research since 2012.
Vijay Bhaskara Maram - PeerSpot reviewer
Network Engineer at Pyramid IT Solutions Pvt Ltd
Reseller
Responsive support, reliable, but security could improve
Pros and Cons
  • "The most valuable feature of Fortinet FortiGate Cloud is the logs are stored longer on this cloud version. If you have the on-premise version you will not be able to store the logs for more than one or two months."
  • "Fortinet FortiGate Cloud could improve security. Some of my customers do not trust on-cloud solutions."

What is most valuable?

The most valuable feature of Fortinet FortiGate Cloud is the logs are stored longer on this cloud version. If you have the on-premise version you will not be able to store the logs for more than one or two months.

What needs improvement?

Fortinet FortiGate Cloud could improve security. Some of my customers do not trust on-cloud solutions.

For how long have I used the solution?

I have been using Fortinet FortiGate Cloud for a few years.

What do I think about the stability of the solution?

Fortinet FortiGate Cloud is stable because it is a cloud solution.

What do I think about the scalability of the solution?

The scalability of Fortinet FortiGate Cloud is good.

We have approximately 20 people using Fortinet FortiGate Cloud.

How are customer service and support?

The technical support from Fortinet FortiGate Cloud is good and they are responsive.

What about the implementation team?

We have a coordinator who looks after the maintenance and support of Fortinet FortiGate Cloud.

What's my experience with pricing, setup cost, and licensing?

If you purchase any Fortinet firewall, they will give you FortiCloud for 100 GB for free. You can access Fortinet FortiGate Cloud freely up to certain limits.

What other advice do I have?

I would recommend this solution to others.

I rate Fortinet FortiGate Cloud a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Jesus Izaguirre - PeerSpot reviewer
Solutions Integrator at ASC
Real User
High protection levels, stable, and excellent support
Pros and Cons
  • "The most valuable features of Fortinet FortiGate Cloud are the protection of internal and remote systems."
  • "The interface and dashboards should improve in Fortinet FortiGate Cloud. Other solutions have better graphical interfaces."

What is our primary use case?

My clients are using Fortinet FortiGate Cloud for network protection. 

What is most valuable?

The most valuable features of Fortinet FortiGate Cloud are the protection of internal and remote systems.

What needs improvement?

The interface and dashboards should improve in Fortinet FortiGate Cloud. Other solutions have better graphical interfaces.

For how long have I used the solution?

We have been using Fortinet FortiGate Cloud within the past 12 months.

What do I think about the stability of the solution?

Fortinet FortiGate Cloud is stable.

What do I think about the scalability of the solution?

The scalability of Fortinet FortiGate Cloud is good.

How are customer service and support?

The technical support is very good.

How was the initial setup?

The initial setup of Fortinet FortiGate Cloud is simple.

What about the implementation team?

We have a team that does the implementation of Fortinet FortiGate Cloud.

What other advice do I have?

My advice to others is to review all the solutions in the market but I think Fortinet FortiGate Cloud is a very good solution for many use cases.

I rate Fortinet FortiGate Cloud a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer998499 - PeerSpot reviewer
System Administrator at a media company with 51-200 employees
Real User
This solution helps us avoid intrusions and hacking
Pros and Cons
  • "The most valuable feature is the inspection. It inspects before we have any traffic stops intrusion."
  • "I recommend that Fortinet FortiGate Cloud improve their rules for configuration with each other."

What is our primary use case?

Our company is a local reseller of Fortinet FortiGate Cloud. We use the solution for anti-spam and for checking for viruses. We send traffic to the cloud for inspection and after that, all the requests for our website with services come back to the appliance in headquarters. 

At headquarters, we have 61 users. We also have some other branches connected with headquarters.

How has it helped my organization?

Fortinet FortiGate Cloud has helped us avoid intrusions and hacking. It is the most important service we have. 

What is most valuable?

The most valuable feature is the inspection. It inspects before we have any traffic stops intrusion.

What needs improvement?

I recommend that Fortinet FortiGate Cloud improve their rules for configuration with each other.

For how long have I used the solution?

I have been using Fortinet FortiGate for two years.

What do I think about the stability of the solution?

For the last three years Fortinet FortiGate has been stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

Technical support is good.

How was the initial setup?

The initial setup of Fortinet FortiGate required a lot of stages over a few days. We installed it first on the cloud and checked in for the request. Once we were sure that we were rejecting suspicious intrusions and traffic we made the full installation for the cloud integrated with the local system at headquarters.

We have three engineers that are responsible for deployment and maintenance.

What about the implementation team?

Our team, together with Fortinet FortiGate Cloud's team completed the entire installation on the cloud and the local system.

What's my experience with pricing, setup cost, and licensing?

There are no additional costs outside of the standard licensing fees.

What other advice do I have?

I recommend other companies to use Fortinet FortiGate Cloud, it satisfies my requirements and it prevents a lot of hacking. I rate this solution as an 8 out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
CEO at Irvine Systems
Real User
Offers very good network performance and efficiency
Pros and Cons
  • "The solution offers good network performance and efficiency."
  • "Lacks some security against external attacks."

What is our primary use case?

We use the solution to protect our office facilities. We have it deployed on a couple of hundred devices and we have about 30 users. We are customers of Fortinet and I'm the CEO. 

What is most valuable?

The solution offers very good network performance and efficiency.

What needs improvement?

We had a problem with external attacks in the previous solution we were using so I'd always like to see additional security around that problem. 

For how long have I used the solution?

I've been using this solution for six months. 

What do I think about the stability of the solution?

The solution is very stable. 

How are customer service and support?

Fortinet has very comprehensive documentation, so we haven't communicated with technical support. 

How was the initial setup?

The initial setup is relatively straightforward and took us a couple of days. We did it ourselves and once it was up and running, everything went smoothly. 

What's my experience with pricing, setup cost, and licensing?

We pay a one-off licensing fee and an installation license. It's all-inclusive. 

What other advice do I have?

We introduced FortiGate to our customers because we know it works properly and our customers are satisfied with it. We don't have any concerns about the product. 

I rate the solution nine out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1385268 - PeerSpot reviewer
Technical Lead at a comms service provider with 10,001+ employees
Real User
Flexible, secure, good technical support, and straightforward installation
Pros and Cons
  • "I have found the SD-WAN, flexibility, and security the most valuable features."
  • "Fortinet could improve FortiGate Cloud by providing better integration with third-party applications and features."

What is our primary use case?

We use this solution cloud-based platform to manage our networks.

How has it helped my organization?

Fortinet FortiGate Cloud has improved our organization's branches by providing overall better connectivity and security for all our networks.

What is most valuable?

I have found the SD-WAN, flexibility, and security the most valuable features.

What needs improvement?

Fortinet could improve FortiGate Cloud by providing better integration with third-party applications and features.

For how long have I used the solution?

I have been using this solution within the past 12 months.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

We have approximately 10 people using the FortiGate cloud.

How are customer service and technical support?

The technical support is very good in my experience.

How was the initial setup?

The initial setup was easy. 

What about the implementation team?

We have a team of four people that does the implementation and maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

When comparing this solution to others it is less expensive and there is an annual license required.

What other advice do I have?

There are different options available and it is important to choose a package that fits your use case. Overall this is a great solution.

I rate Fortinet FortiGate Cloud a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Owner at Quantum Logic Inc.
Real User
Very good for remote users
Pros and Cons
  • "The solution works well for remote or branch offices."
  • "Some configuration changes would be helpful."

What is our primary use case?

We've implemented this solution for our clients. 

We are customers of Fortinet and I'm the company owner. 

What is most valuable?

The solution works well for remote or branch offices with unlimited links. That's where we've found the most benefit.

What needs improvement?

I'd like to see some configuration changes. The speed seems to be a little better than it was previously but it could still be improved. I'd also like to see a little more provisioning or training on the different scenarios and functions and features. And obviously the price point; it's a tough market out there these days, so for some of our smaller customers the price is quite steep. 

How are customer service and technical support?

We have contacted support a couple of times and they're pretty good. It takes a little while to get hold of them but once you do, they're very knowledgeable and they're helpful. We got bounced around for a while so it took time to get to somebody that could actually answer our question as opposed to continually being redirected. We were on site with our clients and it took us a couple of hours to make contact. It wasn't critical.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiGate Cloud Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Fortinet FortiGate Cloud Report and get advice and tips from experienced pros sharing their opinions.