Fortinet FortiGate Cloud Reviews

FortiGate Cloud is used for web application firewall, DDoS protection, intrusion prevention, and indicator of compromise in conjunction with the FortiAnalyzer. There are much more functions, including an IP firewall.

FortiGate Cloud has many features that we like. For example, we're using it for security incident management, threat intelligence, and vulnerabilities check. It's integrated with several Fortinet tools like FortiAnalyzer and FortiSandbox controlled through FortiManager. 

We also find Fortinet's hub-and-spoke setup useful because I can manage security from where I am, while the IT engineers in branch offices can handle it on their end.

When we're upgrading, it's sometimes quite challenging, especially firmware. We usually don't upgrade unless we have a bug, and we still feel it's not safe to react instead of being proactive. We often have some delays when updating FortiGuard, too. Nevertheless, I believe that it's okay most of the time with proper management.

We also run into some problems using FortiGate as a UTM solution. I feel like maybe they're not giving me a full view of the other components that they have in that box. Their box has some DDoS defense, but I need complete DDoS protection. I must not have light DDoS protection on other UTM boxes because if I'm uncertain about the security posture, it will compromise me. We like having everything in one box because running multiple boxes eats up more resources on the computing level. We need a total solution, not half-half.

I've been using FortiGate Cloud for two years.

FortiGate is highly stable. It's one of the most powerful tools I've ever used. For example, it quickly synchronizes with our ATP. No security will ever be 100 percent, but I can say that we have a baseline when using FortiGate. You have at least 80 percent of the security you need.

FortiGate is scalable and robust. I'm working at a huge company. So I'm able to take over the traffic from all over Africa. We have around 45,000 users, including about 20,000 in South Africa, where I'm based. We also have users in Cameroon, Ghana, and Nigeria.

Fortinet support has capable engineers who will be patient with you. If you want to learn something, they will explain it to you and refer you to links where you can read more on your own after they have solved the problem. 

Maybe the service is good because we pay for managed security services. I've never had an issue with them. I rate Fortinet support 9 out of 10 because nothing is 100 percent.

Positive

I worked with Cisco firewalls in the past. All of them are powerful, but I prefer Fortinet because it's more user-friendly. Cisco is quite challenging and requires more skills, practice, and study. 

On the other hand, I like that Cisco is a managed service, and their services are quite good. They're willing to go the extra mile, but I can say that FortiGate's support is even better than Cisco's.

FortiGate is straightforward to implement and configure. It doesn't require any special qualifications. You just need to practice it a bit, but it's not hard to understand. You can use a GUI or a command line if you prefer that. The command line isn't user-friendly, but the GUI is excellent. I would give the GUI a perfect 10, but I would only rate the command line interface six out of 10. 

The solution does require some staff to deploy and maintain, but it's not that many. African countries don't have a lot of people with cybersecurity skills, so it's challenging when we get an issue from that side. That's why we end up deploying a mobile hub strategy. We are supplying the skills that they may not have the branch offices. Four people are enough to manage the whole empire.

We have a yearly license because we have a huge environment, so we need to upgrade regularly. We do it annually because quarterly updates would overwhelm the staff. Cisco was doing it at half-year intervals. 

I rate FortiGate Cloud eight out of 10. FortiGate is a good solution. It's powerful and has almost everything you need from a security perspective. The issue with Cisco FirePOWER is that you must buy the FirePOWER box. When you need DDoS, you have to buy a separate box. With Fortinet, everything is in one box. You just buy the license and let it run.

We use the product to provide basic firewalling for IPsec and VM connections.

Fortinet FortiGate Cloud has good pricing compared to other firewall and security products. It is not inexpensive but provides efficient performance. It has diverse tools, effective user experience, and web design.

They could support Linux clients. The Linux version currently lacks some of the latest features, notably in the IPv6 tool stack, which is available for Windows clients.

We have been using Fortinet FortiGate Cloud for four years. At present, we use the latest version.

I rate the stability an eight out of ten.

The platform needs to be more scalable in certain areas. This area needs improvement. I rate the scalability a six or seven out of ten.

The technical support team is helpful up to a certain level. The first level of support services needs improvement.

Neutral

We also use Juniper SSG as a firewall solution and Cisco for routing and switching.

Most of our customers prefer to deploy the solution on Azure. The deployment and maintenance team consists of around eight technical engineers responsible. The process requires coordination between operators and engineers, with expertise ranging from web sharing to troubleshooting. It takes ten to thirty minutes to complete.

Some client devices, especially proxy solutions, require additional agents for product installation.

All the consulting and deployment charges are included in the product's licenses. There are no additional costs.

I recommend Fortinet FortiGate Cloud to others and rate it an eight out of ten.

Fortinet FortiGate Cloud is easy to use.

The solution’s pricing and stability could be improved.

I have been using Fortinet FortiGate Cloud for three years.

I rate Fortinet FortiGate Cloud an eight out of ten for stability.

Fortinet FortiGate Cloud's scalability is fine. Around 3,000 users use the solution in our organization.

Fortinet FortiGate Cloud's technical support is fine.

We previously used Palo Alto and Sophos.

Fortinet FortiGate Cloud's initial setup is not complex.

Fortinet FortiGate Cloud can be deployed quickly. We implemented the solution through an in-house team.

We need to pay a yearly licensing fee for Fortinet FortiGate Cloud. On a scale from one to ten, where one is cheap, and ten is expensive, I rate Fortinet FortiGate Cloud's pricing an eight out of ten.

I would recommend Fortinet FortiGate Cloud to other users.

Overall, I rate Fortinet FortiGate Cloud an eight out of ten.

We use Fortinet FortiGate Cloud for secure network management in our company. In general, the solution is used for network security.

I like Fortinet FortiGate Cloud's simple UX and UI designs and the fact that it is also a VPN solution for our clients. The solution is user-friendly.

In our company, we have had some problems with the solution's ACL since it has some rules that don't work correctly. We have grouped some objects under one class, and we use it in ACL, but it still doesn't work correctly.

ACL is an area with shortcomings that needs to be improved.

I have been using Fortinet FortiGate Cloud for a year. My company has a partnership with Fortinet.

Stability-wise, I rate the solution a ten out of ten.

Scalability-wise, I rate the solution a ten out of ten.

In my company, twelve people use the solution.

Our clients are mostly enterprise-sized businesses.

There were some problems with the technical support team. I rate the technical support an eight out of ten.

We had opened some tickets in the support platform of Fortinet FortiGate. The support personnel answered our questions maybe just once.

Positive

The installation and configuration of the solution is easy.

The solution is deployed on a private cloud.

The deployment process takes one or two hours.

Regarding the steps for deployment, we created an interface and then attached an IP to the interface. Then we created some ACL rules to connect the endpoints to the internet and created a VPN solution. We used the features of VPN in Fortinet FortiGate Cloud.

We need two or three people for deployment and maintenance.

On a scale of one to ten, where one is cheap and ten is expensive, I rate the pricing a one or two. The pricing is suitable for our company.

I recommend Fortinet FortiGate Cloud because it requires a simple and easy installation. The solution is suitable for small and medium-sized organizations for network security. The solution's VPN features are very easy to configure. with Cisco and other Fortinet products. I suggest others use Fortinet FortiGate Cloud.

Overall, I rate the solution an eight out of ten.

We use the solution for security purposes. We have an ISP. We connect the internet through the firewalls, and then we connect each firewall with the VPN to have on our network. We provide access for the students to the firewall.

It’s a good product overall. I have no problem with the service, with the defense, with management. All aspects of the product are pretty great.

It's user-friendly. I like the dashboard. I like the reports, and I like to download some data to help to analyze what's going on.

I don’t like the licensing. It’s grown too expensive, and we are considering leaving the service over as the price increases.

I would like to see Wi-Fi management inside the firewall.

I’ve used the solution for three years and other general Fortigate products for nine years.

The solution is very stable. There are no bugs or glitches, and it doesn’t crash or freeze.

The product can scale as needed.

We have around 3,000 users on the solution.

Technical support is good. We receive support from the ISP.

The initial setup was kind of difficult. We didn't do it. The company, our ISP, installed them and configured them initially.

It took two days to deploy everything.

We handle the maintenance. We establish the policy, and then only if we find something to fix, do we change that. If not, we don't touch that. We have four people capable of maintenance activities, one engineer, and three specialists.

We had our ISP handle the implementation originally.

The way they set up the licensing could be better. I don’t like how it is right now. It’s expensive.

We pay around $19,000 a year and do not pay for extra technical support.

We are looking into something new currently. The decision is not technical at all. I know this equipment is great. I like it. However, the licenses went up in cost for no reason. It's the same model. We are analyzing the Firebox M-Box 349, pfSense, et cetera.

I’m an end-user.

I’m not using the latest version. I’m in the middle of deciding if we will continue to use the product or change it out for something new.

I recommend the solution. I have had a great experience. It's not difficult to learn. The reporting and dashboards are good. I have a model that is medium sized, the FG 300D. However, I reviewed the other models, and they looked great too. It’s really just the price for us.

I’d rate the solution nine out of ten.

I work for a managed security service provider. We use this solution to deploy firewalls for our customers and then manage them on long-term contracts.

The most valuable feature of the solution is the remote management capability. 

There is room for improvement in their management and downtime. They're constantly doing maintenance and there are unexpected downtimes for the cloud interface. It seems like they are having some growing pains.

I have been using this solution for a year and a half.

I have no negative impression of the FortiGate firewalls. Like I said, sometimes the cloud interface leaves a little to be desired in availability, but I don't want to exaggerate that. Of course you never want it to be down, but occasionally it is.

The scalability is great so far, although I don't think we have enough clients on the solution to really speak to that. We currently have a dozen firewalls on it, but we plan to roll it out to close to 100 customers.

I've used FortiGate's tech support one or two times, and they were outstanding and resolved my issues.

There is a learning curve, but on a scale of one to five, with one being almost impossible and five being extremely easy, I would rate the setup process as a three or four. We deploy new firewalls for our customers using this solution about once a month.

There are licensing costs for the firewall, of course, and there are licensing costs for all the add-on products, like the antivirus licenses and content builders. For us personally, as the managed service provider, there are licensing costs to manage the devices and logs in the cloud. That's a whole separate license.

I would rate this solution as an eight out of ten.

We use the solution as a data center product. 

The tool's GUI is user-friendly. 

The only area that requires improvement is the login reports. We aim to integrate it with our local mobile service provider. 

I have been working with the product for six years. 

I rate Fortinet FortiGate Cloud's stability an eight out of ten. 

My company has around 500 users. I rate the product's scalability a nine out of ten. 

I have worked with SharePoint, Cisco, and Sophos. We chose Fortinet FortiGate Cloud because of its user-friendliness and pricing. 

We didn't encounter any challenges during the tool's deployment. 

The tool's pricing is fair. I rate it a six out of ten. You don't have to pay any additional costs. 

I rate Fortinet FortiGate Cloud a nine out of ten. 

Our company has a partnership with Fortinet and we use the solution to provide dual authentication and BPM connection services for customers. We also help customers with product upgrades. 

The solution's ecosystem is very robust and includes a strong firewall. 

One firewall box can contain various top-of-the-line services that are packaged together for easy administration. 

The console or demonstration tool could be more user friendly. 

Better marketing is needed to elevate the solution. 

The solution partners with many vendors but some of them do not want to help or share information that would ensure good integrations. 

The EDR could use improvement to be more robust and in line with Darktrace. 

I have been using the solution for seven years. 

The solution is very stable. Some customers have been with the solution for four years with no issues. 

The solution is easy to scale in comparison to other products. 

In general, technical support is okay and issues are handled well 90% of the time.  Support could improve by being more aggressive with ticket follow ups. 

Technical support is good for us but that may be because we have a business relationship with the provider. Some of our customers have reported problems with ticketing. 

The initial setup is easy. Configurations take longer for large companies due to their complex infrastructures. 

We install the solution for customers. We have a highly skilled and experienced technical team so implementations are easy for us. A standard implementation can be done by one or two technicians. A large implementation for a company with at least 500 people can be completed by three technicians. 

Our process begins with an initial planning meeting. We configure the solution in our office and take it to our customers for deployment. Onsite work is easy and only requires a few connections and configurations. The customer sees an easy process because we prep by doing the complex work in our office. 

The solution is mid-priced when compared to other products. Cost is a factor for most customers in Costa Rica and the solution is a less expensive than Palo Alto.

Some customers follow the Gartner Magic Quadrant so they are looking for good products. The three main firewalls are the solution, Cisco, and Palo Alto.

In Costa Rica, the solution's main competitor is Cisco. The solution is easy to use but is constantly compared to Cisco which some customers say is more user friendly. The solution's console or demonstration tool seems to be the main issue with users. 

Palo Alto has a good reputation so some customers purchase it without comparing the price or characteristics of competitor products. The solution has better features than Palo Alto so it is important that its reputation gets elevated in the market.

I rate the solution a nine out of ten.