Fortinet FortiGate Cloud Reviews

Our customers use Fortinet FortiGate Cloud for network security and Edge Firewalls.

The most valuable features of the solution are the UTP feature, IPS antivirus, and web filtering.

If more products convert their configuration to Fortinet configuration, it will be easy for migration.

I have been using Fortinet FortiGate Cloud for two years.

I rate the solution a nine out of ten for stability.

Our clients for Fortinet FortiGate Cloud are medium-sized businesses.

I rate the solution’s scalability a nine out of ten.

The solution's initial setup is very easy.

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup ten out of ten.

The solution can be deployed very fast in one day.

Fortinet FortiGate Cloud has improved our clients' cost savings and efficiency. The solution is worth its cost.

The solution is neither cheap nor expensive.

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten.

The security policy in Fortinet FortiGate Cloud has notably enhanced network security. We will configure all the security features if they want direct access to the internal server. We will enable UTP features like file application scanning and SSL detection. Fortinet FortiGate Cloud is deployed in a public cloud because most clients use the virtual machine and the virtual firewall for protection.

Maybe more people would like to use it if AI can do more on the security front. I would recommend the solution to other people.

Overall, I rate Fortinet FortiGate Cloud a nine out of ten.

We use the product to provide basic firewalling for IPsec and VM connections.

Fortinet FortiGate Cloud has good pricing compared to other firewall and security products. It is not inexpensive but provides efficient performance. It has diverse tools, effective user experience, and web design.

They could support Linux clients. The Linux version currently lacks some of the latest features, notably in the IPv6 tool stack, which is available for Windows clients.

We have been using Fortinet FortiGate Cloud for four years. At present, we use the latest version.

I rate the stability an eight out of ten.

The platform needs to be more scalable in certain areas. This area needs improvement. I rate the scalability a six or seven out of ten.

The technical support team is helpful up to a certain level. The first level of support services needs improvement.

Neutral

We also use Juniper SSG as a firewall solution and Cisco for routing and switching.

Most of our customers prefer to deploy the solution on Azure. The deployment and maintenance team consists of around eight technical engineers responsible. The process requires coordination between operators and engineers, with expertise ranging from web sharing to troubleshooting. It takes ten to thirty minutes to complete.

Some client devices, especially proxy solutions, require additional agents for product installation.

All the consulting and deployment charges are included in the product's licenses. There are no additional costs.

I recommend Fortinet FortiGate Cloud to others and rate it an eight out of ten.

We use the solution as a data center product. 

The tool's GUI is user-friendly. 

The only area that requires improvement is the login reports. We aim to integrate it with our local mobile service provider. 

I have been working with the product for six years. 

I rate Fortinet FortiGate Cloud's stability an eight out of ten. 

My company has around 500 users. I rate the product's scalability a nine out of ten. 

I have worked with SharePoint, Cisco, and Sophos. We chose Fortinet FortiGate Cloud because of its user-friendliness and pricing. 

We didn't encounter any challenges during the tool's deployment. 

The tool's pricing is fair. I rate it a six out of ten. You don't have to pay any additional costs. 

I rate Fortinet FortiGate Cloud a nine out of ten. 

Fortinet FortiGate Cloud is easy to use.

The solution’s pricing and stability could be improved.

I have been using Fortinet FortiGate Cloud for three years.

I rate Fortinet FortiGate Cloud an eight out of ten for stability.

Fortinet FortiGate Cloud's scalability is fine. Around 3,000 users use the solution in our organization.

Fortinet FortiGate Cloud's technical support is fine.

We previously used Palo Alto and Sophos.

Fortinet FortiGate Cloud's initial setup is not complex.

Fortinet FortiGate Cloud can be deployed quickly. We implemented the solution through an in-house team.

We need to pay a yearly licensing fee for Fortinet FortiGate Cloud. On a scale from one to ten, where one is cheap, and ten is expensive, I rate Fortinet FortiGate Cloud's pricing an eight out of ten.

I would recommend Fortinet FortiGate Cloud to other users.

Overall, I rate Fortinet FortiGate Cloud an eight out of ten.

We use Fortinet FortiGate Cloud for Fortinet VPN channeling and site-to-site VPN. We also use it to block some traffic.

Fortinet FortiGate Cloud has security features, like DDoS protection and UTM. Fortinet FortiGate Cloud is user-friendly. We can easily identify and use its features. So there won't be any difficulty in configuring, installing, or using it on a daily basis.

It would be much better if Fortinet FortiGate Cloud allowed third-party integrations like multi factor-authentication.

Better security features should be included in the next release.

I have been using Fortinet FortiGate Cloud for two to three years.

I rate Fortinet FortiGate Cloud an eight out of ten for scalability. Our organization provides FinTech services, and we use the solution daily.

Fortinet FortiGate Cloud is very easy to set up. The initial setup for Fortinet FortiGate Cloud takes around 10 to 15 minutes. I rate Fortinet FortiGate Cloud a nine out of ten for its initial setup.

Fortinet FortiGate Cloud is moderately priced. I rate Fortinet FortiGate Cloud a five out of ten for pricing.

Overall, I rate Fortinet FortiGate Cloud a nine out of ten.

Our company has a partnership with Fortinet and we use the solution to provide dual authentication and BPM connection services for customers. We also help customers with product upgrades. 

The solution's ecosystem is very robust and includes a strong firewall. 

One firewall box can contain various top-of-the-line services that are packaged together for easy administration. 

The console or demonstration tool could be more user friendly. 

Better marketing is needed to elevate the solution. 

The solution partners with many vendors but some of them do not want to help or share information that would ensure good integrations. 

The EDR could use improvement to be more robust and in line with Darktrace. 

I have been using the solution for seven years. 

The solution is very stable. Some customers have been with the solution for four years with no issues. 

The solution is easy to scale in comparison to other products. 

In general, technical support is okay and issues are handled well 90% of the time.  Support could improve by being more aggressive with ticket follow ups. 

Technical support is good for us but that may be because we have a business relationship with the provider. Some of our customers have reported problems with ticketing. 

The initial setup is easy. Configurations take longer for large companies due to their complex infrastructures. 

We install the solution for customers. We have a highly skilled and experienced technical team so implementations are easy for us. A standard implementation can be done by one or two technicians. A large implementation for a company with at least 500 people can be completed by three technicians. 

Our process begins with an initial planning meeting. We configure the solution in our office and take it to our customers for deployment. Onsite work is easy and only requires a few connections and configurations. The customer sees an easy process because we prep by doing the complex work in our office. 

The solution is mid-priced when compared to other products. Cost is a factor for most customers in Costa Rica and the solution is a less expensive than Palo Alto.

Some customers follow the Gartner Magic Quadrant so they are looking for good products. The three main firewalls are the solution, Cisco, and Palo Alto.

In Costa Rica, the solution's main competitor is Cisco. The solution is easy to use but is constantly compared to Cisco which some customers say is more user friendly. The solution's console or demonstration tool seems to be the main issue with users. 

Palo Alto has a good reputation so some customers purchase it without comparing the price or characteristics of competitor products. The solution has better features than Palo Alto so it is important that its reputation gets elevated in the market.

I rate the solution a nine out of ten. 

Our company uses the solution for site-to-site VPN tunnels. 

We have more than 6,000 users and four administrators who monitor the solution. 

The solution includes a very stable VPN and IPS. 

The solution's documentation is good. 

The solution should include a commit button that allows for review of changes and deployments before they are submitted. Any actions are immediately reflected but it would be better if a review-before-commit option existed like with Palo Alto. 

The solution could enhance its firewall reporting without the need for a sister product such as Analyzer. 

I have been using the solution for four years. 

The solution is very stable. 

The solution is scalable and we intend to expand its use. 

Technical support is very professional and helpful. 

The initial setup is not complex. 

A configuration takes about 30 minutes to restore and deploy.  

Our company utilized the assistance of certified engineers provided by a reseller for implementation. 

The solution requires an annual license but the cost is reasonable in comparison to competitors in the same category. 

Our company has not yet explored other options, but plans to do so in the future. 

Our company has been using the solution for four years and it is very stable and reliable. 

I primarily use the solution as a firewall.

The load balancing is great.

The deployment is pretty straightforward. It’s easy to implement.

You can really drill down to specific users to get statistics around usage.

There’s a Mac address for listening that can be used for WiFi as well.

The solution is stable.

You can scale if you need to.

At the moment, everything is good. I am not missing any features. Overall, it’s working great.

If you need to scale, you do need to trade up to a new Fortinet solution.

I’ve used it for about a year now.

We haven't had any crashes yet. We do have a primary and a secondary device on the site. There's never been a situation where we had to revert to the secondary device. It’s reliable and the performance is good. It doesn’t freeze. There aren’t bugs.

It is scalable. However, if you need to get a bigger model, a higher model. You can't just do a software update and scale. You need to purchase a new FortiGate solution once your company grows to a certain point. That's the only drawback of scalability.

I've never had any issues yet, and therefore, I've never actually contacted support.

The initial setup was straightforward and pretty simple. It was not overly complex. It didn’t take long at all to get everything up and running.

I can’t speak to the exact pricing of the product.

We have a partnership with Fortinet.

The solution requires you to leave lots of room for growth when you're spec-ing your firewall solution. Don't just get the exact amount and then you are stuck with a lower model that can't support as many users. It’s better to over-assume what you will need.

I’d rate the solution an eight out of ten.

I’ve never had any issues with it yet. We've got it on three sites and it wasn't a hassle setting up. It’s also prevented me from dealing with tech support since everything works, which makes me happy.

Most of the use cases for the solution are as point products for remote sites coming back to a central hub where the gateways control the flow back into the outward sites, kind of a spoke and hub thing. There are multiple sites that are large enough to support small offshoots, and then it comes back. So you might think of it as four or five small data centers coming into two or three big data centers.

An example of how the solution has improved the organization for my client was when they had a mixed environment previously where they had Cisco and COBOL; it was ancient. What they were able to do is standardize for our product, which made their teams more efficient. When you're leveraging a fairly small backend support system, having the ability to have a robust, remote management capability and update capability, and the ability to spare and put another one in pretty quickly, those things are really important and to standardize on it. So that's what they've done. They use the old Meru wireless access points, which plug into Fortinet up until just recently.

It's a pretty robust product. Features we've found most valuable are that it's easy to manage with the management interface, it's really simple and quick. When you've got a lot of them deployed, it's a big deal. The user experience is pretty good. The efficiency and the workflow type of arrangements you can set up where you can monitor and manage remotely, and then push out updates and that kind of thing, is a big deal to my clients. Most of them are self-managed, meaning that we don't manage the solution for them. They've got their own reasons for liking it, but when I talk to them, those are the two big ones. They're easy to manage, they're easy to deploy, they rarely break.

The area of the solution that needs the most improvement, the biggest problem, is they're still trying to digest that Meru acquisition. They're starting to sundown products that have been, at least in my clients, have been pretty established. It's causing some disconnect between where their business is going, and how that vision is being imparted to the people. And there's really no plan for replacement other than rip and replace. They could improve by going to either the resellers or the client, and say, "Hey, these things have to go away because they're not going to be part of our future plans. This is how we're going to help you do it." Then show them how to do it.

I've been working with the solution for fifteen years.

The solution is very stable. Other than changes being driven by the acquisition, very stable.

The solution is scalable because they have models that they do to allow it to be right-sized. They've got plenty of models, and the really, really big arm has capabilities up to 400GB, I think. It certainly could handle any client that you see, from small to enterprise.

I have clients that range from 50 users up to 16,000 on this product.

The technical support has been pretty good. Considering COVID and all the dispersal of support resources; I deal with that with all of my partners. They're probably in the top 10%. They've kept it pretty consistent.

The initial setup is largely simple. The time it takes depends on the size of the site. The way we standardized the process for ordering is that we order the same things for every site. Same thing for every size site, and I think we have four that we typically use plus the big hospitals. Basically, there are five levels, and we order the level that's appropriate. We order any wireless that's appropriate, and then we have a standardized set up for that, for the three wireless types of service that serve our clients. Then, because they have one that's dedicated, one that's dedicated but not managed, and then one that's dirty and everybody can get onto it, because they're a hospital, and they need access. The management for the actual individual firewalls is set, and we basically copy that into each one, as we take it out. So it has a consistent setup at every single site.

For the deployment to our large clients, there are usually at least a half dozen people that do this. When you've got 16,000, you've got probably a hundred, I think there are 167 sites. So you've got to have a team of a half dozen and up. And then, in the smaller and medium clients, one person can manage this.

With regards to return on investment, the qualitative assessment goes back to all of them have noticed that they're more efficient, and they are able to maintain their network security posture more easily and at a lower cost. Now, internally, those are sunk costs when you've got a team of five or six people that are doing everything across a network, or a staff of a hundred, whatever it is. What it does is it frees them up to do something else. So there may not be an ROI that they specifically calculated for Fortinet, but what they do is they sit down and go, "Hey, since we've deployed these because they're so easy to manage, I have time to do something else."

When it comes to licensing, everybody's trying to drive that recurring monthly revenue number, and we're seeing it. The costs are reasonable, and that's the real thing that most customers are looking at. Am I getting value for that dollar; not what the dollar is, but am I getting good value for it?

When considering a solution, clients look at the usual suspects. Cisco is probably the number one, although WatchGuard in this space is very, very popular. And so is Sophos in the small to medium, because they also have gone to an integrated approach for endpoint and firewall management. So there are some similarities there, but clients have chosen FortiGate Fortinet for the reason that they're comfortable mainly with the interface. It's easier than the other ones.

The solution has started to move into things like security cameras, having an all-in-one point of security contact; they've got cameras and SD-WAN and next-generation firewalls. And they've got a large portfolio now, so we're seeing more people, especially in the small and medium-size move to something like this. In the bigger clients, what we see them doing is looking at mainly having the add-on of being able to manage the wireless through the same point of management.

My advice to customers considering FortiGate is to look at the breadth of the offering rather than a specific product. The breadth of the offering, meaning that you can do switching, you can do wireless, you can do the security cameras, you can do SD-WAN, you can do 5G. You can do it on-prem, you can do it in the cloud. There are lots of different options here that give you the flexibility to deliver a security posture you feel comfortable with across on-prem and cloud-based management. There's some AI in it now that's starting to give you some real meaningful data points on security, which are nice to have.

I would rate the solution an eight out of ten. 

Our primary use case revolves around network security management. 

The platform's security features stand out as particularly valuable, offering a level of robustness that surpasses many other firewall solutions in the market.

The improvements in pricing could make the product more accessible to a broader range of clients. Additionally, enhancing threat intelligence capabilities could further elevate its effectiveness.

We've been utilizing FortiGate Cloud for a couple of years now.

Our experience suggests that FortiGate Cloud scales effectively, accommodating around 20 to 24 clients seamlessly.

In addition to FortiGate Cloud, we leverage other solutions like Palo Alto, Zoho, and Sophos, tailoring our choices to fit each client's specific needs and budget constraints.

The initial setup process for vCenter is generally straightforward for our team. This ease is primarily attributed to our meticulous planning before deployment. It takes a few hours to complete depending upon specific requirements. Following deployment, we handle maintenance and troubleshooting as required. 

While pricing could be more competitive, it ultimately depends on the client's budget and specific feature requirements. It's essential to conduct a thorough evaluation to determine the best fit.

Fortinet's documentation and support are commendable, providing valuable assistance whenever challenges arise, and ensuring seamless operations.

The impact of its threat intelligence capabilities varies based on client needs and the nature of the data involved. To augment security, we sometimes integrate it with solutions like HCI.

I rate it an eight out of ten.