Fortinet FortiGate Cloud Reviews

I am the only person in my company who manages all the platforms as a platform engineer.

I use the solution in my company for VPN-related purposes. From the client side, the tool is used as a firewall.

The most valuable feature of the solution is that it is a very reliable and stable product in comparison to other solutions in the market. Cisco is also a very stable tool, but one needs some good knowledge to manage the products.

My favorite feature associated with the tool revolves around the area of VPNs. I think because we are using the VPN, it is our favorite feature. The VPN part is very stable. We have not seen any errors in the past six months. Six months ago, we saw one error in the tool, but it was not from our end and was from Fortinet's end, but it was cleared out later.

There is no need for improvements since we have not seen any misconfigurations or any errors from the past six months in the tool.

I think the tool has some limitations when one tries to scale up, making it an area where improvements are required. Someone on our team is managing the scalability of the tool.

I have been using Fortinet FortiGate Cloud for a year and a half. I use the tool for a client, and my company acts as an MSP of the product.

The solution's technical support is the best. I rate the technical support a ten out of ten.

Compared to Cisco, Fortinet is a little bit easier to maintain. In Cisco, we know how to use a console, but Fortinet and Cisco both have different commands to manage over a console. Cisco is also providing a GUI, and Fortinet also has a GUI. With a GUI in place, it is very simple to manage the firewall.

In comparison, Fortinet is a little bit cheaper than Cisco, but it is much more expensive than Sophos or a SonicWall firewall.

The product's initial setup phase is a bit complex. If we are installing the tool on an on-premises or any cloud model, we need good information to install and manage the product. Actually, we have not faced any problems with the installation part in our company, but if someone is installing the tool on the cloud or on an on-premises mode, they need to have a good amount of knowledge to handle it because Fortinet has some good features that a user should know how to install.

The product's installation phase can be handled by one person who handles the firewall functionality. I am only handling the platform, and the one person handling the tool is a firewall expert.

One person is enough to deploy and maintain the tool.

The solution is deployed using Azure's cloud services.

Installing everything and making rules takes around two days.

I think it helps in terms of time-saving because we have not received any misconfiguration or faced any challenges with the tool in the last six months. The tool saves around 10 to 15 percent of the time.

The tool offers good analytics compatibility because we use everything in the product, and we also fix everything with the help of consoles.

It is easy to integrate the tool. If we are facing some issues with the tool's integration features with one solution, then we integrate it with another product. If we have a Fortinet's VPN and firewall or a Sophos firewall, we end up facing some glitches. If we integrate products within Fortinet's umbrella, the integration part is good.

I don't think there is a need for any AI features in the tool.

I rate the tool a nine out of ten.

The tool works well for my company's network security operations and integrates well with Azure's cloud services, specifically in terms of routing and security protocols, since everything in such areas is well-defined and the compatibility is perfect. The tool's operational ability is also good.

The most valuable features of the solution are the sandboxing part, filters, and SD-WAN.

In Fortinet FortiGate Cloud, I am yet to see interoperability with other cloud options like OCI. I have no experience with Google Cloud, but I think Fortinet can look into other cloud providers.

Fortinet's technical team is not very friendly, making it an area where improvements are required.

I have been using Fortinet FortiGate Cloud for two years.

On the spin, when you need to scale it up, you can just put in a request with the provider regarding the kind of resources you want to expand. You can also shrink it downwards, which will also save on costs. If there are some interfaces you don't need, you can just shut them off. If there are some parts you don't need, you can just remove them from the tool.

I would say we enjoy some local support around where I am currently. I wouldn't speak for everybody, but currently, where I am located, we enjoy some local support. I only have some concerns about expanding to a bigger Fortinet team in our home country, the United States. Some of the responses from the tool's team are that when it gets to a certain level of escalation, the solution requires that you have everything set in place. Cisco's technical team is very friendly, but I think there's a gap in that area with Fortinet.

It is not much of my concern when it comes to the tool's local support, but I know there are those customers who may not have direct customer support. Fortinet can mimic what Cisco does, and I think that would be a good gesture. The local support that I deal with can be described as a licensed partner of Fortinet. Technically, the support team is good, and they have very good relations with users and even partners. I rate the support a nine out of ten.

Positive

I have experience with the cloud services offered by Microsoft Azure.

The solution can be deployed in less than two minutes. The time needed to configure it depends on the size of your environment, but I would say that the whole process is very fast and easy.

It is possible to save around 40 percent money by using the product in our company.

I would not say that the product is cheaply priced. If I consider the long-term value for the service I receive, the price of the product is excellent. The value of the product can be derived if we compare the cost and the utility value since they are both the aspects in line with what you expect in terms of delivery and performance. In general, the costs should be justifiable enough.

I have yet to utilize one new tool, so I won't be able to speak. I haven't explored any other tools, so I can't do comparisons.

I decided to work with Fortinet FortiGate Cloud and not something else since it had some good ratings on Gartner and PeerSpot, along with some good recommendations from the other users.

The integration of the product with Azure's cloud services is helpful since it facilitates quick deployment. The integration makes the tool very easy and fast to deploy the product on the cloud, unlike the on-premises version, where you need to do all those cabling, powering, and take care of some updates on the different FortiGate elements.

I have worked with the AI features in the product.

Considering my use cases of the product, I have seen benefits in areas like threat analysis and traffic analysis, identification of malware, and getting critical statistics about your network and how people access different sites or resources. The tool works in cooperation with machine learning, and it gives very good feedback in terms of the improvement of the network and what areas need to be brought down or scaled down. It gives you some good feedback that you can act on for the betterment of your network.

I rate the tool an eight out of ten.

I use it as a partner, not as an end user. We sell all the elements for Fortinet. We sell FortiGate and FortiGate Cloud.

Sometimes, we need to support our customers with FortiGate Cloud. I know the technology well, but I don't use it daily.

The centralized management for organizations with three or more FortiGates makes a lot of sense.

It's easy to integrate with other products and with segmentation. There are no problems with integrating with any other vendors.

The main feature of FortiGate Cloud is that you don't need open ports for remote administration or management of FortiGate. 

FortiGate has been the target of many vulnerabilities in the past few years, and to have an open port for management is a door for hackers.

So remote management access is the biggest advantage of FortiGate Cloud.

The performance can be a little slow sometimes. When you make changes to the configuration, the browser isn't refreshed for two or three minutes.

I have been working with this product for three to four years now. 

In the three or four years that I've been using the platform, I've had three issues accessing the platform. I wasn't able to log in, but the platform was up again after a few minutes.

I'm not sure if it was the login page for FortiGate Cloud, or something else. I don't know what was happening at that moment. But in three or four years, I only had problems logging in three times.

The scalability of this solution is pretty good.

Sometimes you have to escalate the priority of the ticket by making a phone call, and sometimes you have to wait a long time. But once they answer, it's easy,

Positive

The initial setup is easy. It does not take more than five minutes. 

There's nothing we can do from the outside for maintenance. So it's done by Fortinet.

The return on investment is fast because you don't need more than one or two people to manage the system.

It's not cheap, but security has a cost. You shouldn't prioritize cheapness over security or other poor technology. The cost doesn't matter as much as the security.

I always recommend FortiGate Cloud to my customers because it's the easier way to manage the systems. The general simplicity is the key.

Overall, I would rate it a nine out of ten. Because of some problems with the performance that I've observed and the three times I had trouble logging in. But in general, nine is a good rating.

We use Fortinet FortiGate Cloud for log retention and reporting. 

The solution's most valuable feature is log reporting. It has a wide range of products for small, medium, and enterprise customers. The tool is very user-friendly and straightforward, which sets them apart from other vendors. It also has good integration with other solutions. 

Fortinet FortiGate Cloud's customization is very limited. 

I have been working with the product for more than five years. 

I rate the solution's scalability an eight out of ten. 

Fortinet FortiGate Cloud is scalable and can offer log retention for up to one year. I rate its scalability a ten out of ten. My company has 1000 firewalls, of which 50 percent use Fortinet FortiGate Cloud. 

The tool's response time is slow. 

Neutral

I worked with SonicWall and Sophos. 

Fortinet FortiGate Cloud is easy to deploy. You need to log in to set it up. It can be completed in a few minutes. We have around 20 engineers involved in its deployment. 

The tool offers cost savings. Normally, a separate solution for these requirements would require a big budget. However, the solution is very affordable and achievable for most companies.

Fortinet FortiGate Cloud is a cost-effective solution. I rate its pricing a six out of ten. Pricing depends on the firewall model. If the firewall model's pricing is high, the solution's pricing also increases. 

Since it's a cloud service, analyzing logs and reporting through the cloud is very efficient. There's also the option to view logs from the firewall itself. If the internet bandwidth is slow, there might be difficulties because the logs are retrieved from the cloud and displayed on the firewall. In such scenarios, there can be some issues.

I rate the overall solution a nine out of ten. 

We use the solution to manage FortiGate firewalls, access points, and other devices. This tenant allows configurations to be pushed to all devices and provides cybersecurity to monitor security activity.

The solution responds more quickly to attacks or issues in the field.

The solution allows you to see and manage all the devices from one place. You could connect all the switches and access points. From a security point of view, it protects end devices from vulnerabilities.

There could be more network-related information like interpretation response. All the flows are limited and related to devices, certificates, and switches.

An additional feature also provides more possibilities for integrating third-party solutions. If you use integration with FortiGate for cybersecurity, you will have visibility for all devices, endpoints, employee computers, and laptops.

I have been using Fortinet FortiGate Cloud as a partner for four to five years.

There haven't been any problems. 

I rate the solution's stability a nine out of ten.

The solution is very scalable. It's very easy to add new devices and push the configuration templates, and it is very easy to manage.

600 users are using this solution.

I rate the solution's scalability an eight out of ten.

Customer support is very helpful. We have a separate support team.

Positive

The product is affordable.

We have two administrators for the maintenance.

I recommended the solution to small and medium businesses. It depends on the services and the devices the company has. When you buy the FortiGate switches, adding them to the cloud service is very easy. You don't need any agents, but if you have FortiClient, you need to deploy agent installations on employees' computers to conduct this cybersecurity review.

Overall, I rate the solution an eight out of ten.

We use FortiGate Cloud for security and device management.

FortiGate Cloud is advantageous to monitor bandwidth and manage traffic. It allows us to call internally to corporate branches and remote locations.

The solution is beneficial for managing bandwidth and live configuration.

In terms of stability, it could be improved. 

I have used FortiGate Cloud for one or two years.

The stability is not so high; it could be improved.

The scalability is rated seven out of ten.

Technical support from Fortinet is rated seven or more out of ten.

Neutral

Previously, I worked with multiple devices from vendors like D-Link and Cisco. Fortinet was chosen for its ease of access from remote locations.

Installation took about one and a half hours.

The vendor does the maintenance automatically.

There is no cost reduction benefit observed.

The pricing is rated six or seven. It is not the cheapest.

I used D Link and Cisco solutions before Fortinet.

I recommend FortiGate Cloud to other users.

I'd rate the solution seven out of ten.

We use the solution for network security. 

The tool is a mature product, ahead of brands like Sophos, though not quite at the Palo Alto or Checkpoint level. I'd rate it nine out of ten for being cost-effective and offering features similar to high-end options.

The most valuable feature is its user-friendly interface - even those unfamiliar with firewalls can easily manage it. Policy control and configuration are straightforward. Its main benefits are easy deployment, user satisfaction, clear security, and intuitive policy configuration without referencing external documents.

For improvement, I'd like to see basic endpoint security management integrated into the firewall with just a license addition.

I have been using the product for six to seven years. 

The tool's stability depends on proper configuration. Vulnerabilities often stem from improper setup rather than the product itself. 

The product is scalable and works well even for customers with more than defined users.

The support level isn't as strong as some other brands. 

Setup is quick, taking only about half an hour for basic configurations. The deployment process involves consoling the firewall, accessing the GUI through a port, and configuring policies based on user needs. More complex setups take longer.

I advise new users to keep using it, get trained, explore best practices, and stay in touch with technical experts. Like other brands, Fortinet FortiGate follows the SASE solution. I rate it a nine out of ten. 

We primarily use it for management purposes, especially for overseeing over fifty off-site locations. Its main function involves managing analyzers and other aspects of our network infrastructure.

Using the cloud interface for management is much simpler for us compared to individually connecting to each device using a GUI interface. With the cloud, managing servers is significantly more efficient.

Implementing FortiGate Cloud has simplified and enhanced specific scenarios within our organization. For instance, since many of our remote sites share similar configurations, we group them. This allows us to make changes on a single platform and distribute them uniformly across all devices, rather than applying individual policies to each device separately.

The centralized management and porting capabilities of FortiGate Cloud have significantly impacted our workflow by simplifying tasks. With FortiGate Cloud, there's no need to memorize the IP addresses of each firewall device. Instead, you can manage every firewall efficiently through the platform. It has proven to be highly effective for us. We now invest fewer man-hours in device management, enabling us to enhance productivity and efficiency in our work.

FortiGate Cloud has notably enhanced our ability to respond to security threats. For instance, when one device experienced connectivity issues to the Internet, we swiftly resolved the issue thanks to it. It allows us to monitor the addresses and all of the connected users effectively.

The VPN features are the most valuable. It offers enhanced security compared to our previous setup.

Some of the features offered by Fortinet, such as the FortiAnalyzer, are considered more intuitive. However, these additional features often come at an extra cost for companies to utilize. It would be advantageous if it were more cost-effective.

I have been working with it for approximately six months.

I am satisfied with the stability provided, I would rate it nine out of ten.

I would rate its scalability capabilities seven out of ten. We have around a hundred remote workers spread across various cities, with approximately sixty-eight remote firewalls in use. We plan to deploy VoIP in the future and aim to leverage more VoIP capabilities for our remote operations.

So far, I've had no issues with the tech support team I've worked with previously, so I would rate them a nine out of ten.

Positive

We transitioned from using WatchGuard to Fortinet because we required the advanced capabilities of the NexGen firewalls. When comparing the two, I find WatchGuard to be more straightforward due to its traditional approach, while FortiGate offers advanced security features with its NexGen firewall. In terms of scalability, I would rate FortiGate a six compared to WatchGuard's four.

Initially, I would rate the initial setup around a four out of ten. However, as we've become more familiar with the platform, I would now rate it closer to an eight out of ten. There was just a slight learning curve at the beginning.

The deployment took a couple of months, and the entire process was handled in-house. We managed it independently with a team of about five staff members, handling tasks like imaging, installation, and applying new devices to the firewall software. Maintenance duties are now carried out by two network engineers.

The price was more affordable compared to other models and brands we considered. I would rate it seven out of ten.

We also considered other firewall options, such as Palo Alto and Sophos.

Scalability, ease of use, and management simplicity are the most advantageous aspects compared to other solutions we have. However, the absence of certain features like CLI is a drawback. Overall, I would rate it a six out of ten.

Fortinet FortiGate Cloud makes it easy to manage different firewalls in different branches or locations from one place. Since it's a central management system, it's easier to troubleshoot and access. We don't need on-premise access; we can just do it from the cloud, which is a good thing. The solution's SD-WAN capabilities enhance our network performance by making it easier to configure, which is also good.

The technical support team does not have enough technicians. Sometimes, the FortiAP causes a lot of problems with the Wi-Fi.

I have been using the solution for two years.

Once we configure the devices, the solution is stable.

I rate the solution's stability an eight out of ten.

The solution provides good scalability.

I rate the solution's scalability a seven out of ten.

Contacting the support team is very time-consuming. The technical support team does not have enough technicians. I once did not get a technician even after being in queue for a couple of hours. Waiting in the queue for a technician is too time-consuming when the business is down.

Positive

I have also used Cisco. Some competitor tools are very expensive.

The solution's initial support is easy.

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup a seven out of ten.

The solution's pricing is good compared to that of Cisco and Meraki devices.

I would recommend the solution to other users.

Overall, I rate the solution an eight or nine out of ten.

My primary use case for this solution is to manage files and analyze reports for a few customers who require these capabilities. We are utilizing the public cloud environment.

The solution has simplified data management and administrative tasks, reducing the need for local servers and making it easier to use. This has significantly improved our operational efficiency.

The product's valuable features include network management and switching devices from anywhere. Additionally, the reporting and analytics parts are very useful for our needs.

The platform's analytics and reporting components could be improved. We seek more detailed reports and analytics to serve our business requirements. 

Additionally, integration with NetFlow Cloud would be beneficial, eliminating the need for separate licensing.

I have used Fortinet FortiGate Cloud for about five to six years.

I rate the product stability a nine out of ten. 

I rate the platform's scalability of this solution an eight out of ten.

The technical support services are good in terms of quality and response time. 

The initial setup was straightforward, taking only a few hours.

The implementation was done in-house.

I rate the product pricing as seven out of ten.

Overall, this solution is very effective for medium-sized companies. It offers valuable features and enhances operational efficiency.

I rate it an eight out of ten.