Try our new research platform with insights from 80,000+ expert users
reviewer2590536 - PeerSpot reviewer
Consultant at a tech services company with 1,001-5,000 employees
Real User
Top 5
Effective cloud network protection with IPS and application control
Pros and Cons
  • "The most effective features for managing cyber threats are IPS and application control."
  • "Fortinet products are just as good as any other competitor, with better management capabilities."
  • "The initial setup is considered to be difficult."
  • "All Fortinet products have many security flaws, and new versions often have large security holes."

What is our primary use case?

FortiGate Cloud is used for larger organizations that have their services in the cloud.

How has it helped my organization?

It is necessary to have FortiGate Cloud if you want to protect Azure resources.

What is most valuable?

The most effective features for managing cyber threats are IPS and application control.

What needs improvement?

All Fortinet products have many security flaws, and new versions often have large security holes. The integration process takes a long time for failovers between firewalls since it uses the Azure API. The initial setup is also considered to be difficult.

Buyer's Guide
Fortinet FortiGate Cloud
June 2025
Learn what your peers think about Fortinet FortiGate Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.

For how long have I used the solution?

I have worked with FortiGate products for maybe ten years and with the cloud version for one year.

How are customer service and support?

The technical support is not very good. It suffers from overall competence issues and a lack of language proficiency. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have tried Azure Firewall. It is extremely overpriced and does not have all the management features FortiGate has. I have dealt with other competitors in the past and am now focusing just on Fortinet Security Solutions.

In the past, I have worked with Cisco, Juniper, Palo Alto and am currently focused on Fortinet.

How was the initial setup?

The initial setup was difficult due to differences in handling network management between Azure and on-premises solutions.

What about the implementation team?

I deployed it myself, but I had some colleagues I could ask questions.

What's my experience with pricing, setup cost, and licensing?

The pricing is on par with other cloud providers. FortiGate Cloud is priced similarly to other providers, however, we still need FortiManager and FortiAnalyzer.

What other advice do I have?

Fortinet products are just as good as any other competitor, with better management capabilities. It is easier to set up a Fortinet solution than Cisco, Juniper, or Palo Alto.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Flag as inappropriate
PeerSpot user
Engineering manager at Solcomp Technologies
Reseller
Offers remote management access and easy to integrate with other products
Pros and Cons
  • "The main feature of FortiGate Cloud is that you don't need open ports for remote administration or management of FortiGate."
  • "I had some problems with the performance."

What is our primary use case?

I use it as a partner, not as an end user. We sell all the elements for Fortinet. We sell FortiGate and FortiGate Cloud.

Sometimes, we need to support our customers with FortiGate Cloud. I know the technology well, but I don't use it daily.

How has it helped my organization?

The centralized management for organizations with three or more FortiGates makes a lot of sense.

It's easy to integrate with other products and with segmentation. There are no problems with integrating with any other vendors.

What is most valuable?

The main feature of FortiGate Cloud is that you don't need open ports for remote administration or management of FortiGate. 

FortiGate has been the target of many vulnerabilities in the past few years, and to have an open port for management is a door for hackers.

So remote management access is the biggest advantage of FortiGate Cloud.

What needs improvement?

The performance can be a little slow sometimes. When you make changes to the configuration, the browser isn't refreshed for two or three minutes.

For how long have I used the solution?

I have been working with this product for three to four years now. 

What do I think about the stability of the solution?

In the three or four years that I've been using the platform, I've had three issues accessing the platform. I wasn't able to log in, but the platform was up again after a few minutes.

I'm not sure if it was the login page for FortiGate Cloud, or something else. I don't know what was happening at that moment. But in three or four years, I only had problems logging in three times.

What do I think about the scalability of the solution?

The scalability of this solution is pretty good.

How are customer service and support?

Sometimes you have to escalate the priority of the ticket by making a phone call, and sometimes you have to wait a long time. But once they answer, it's easy,

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is easy. It does not take more than five minutes. 

There's nothing we can do from the outside for maintenance. So it's done by Fortinet.

What was our ROI?

The return on investment is fast because you don't need more than one or two people to manage the system.

What's my experience with pricing, setup cost, and licensing?

It's not cheap, but security has a cost. You shouldn't prioritize cheapness over security or other poor technology. The cost doesn't matter as much as the security.

What other advice do I have?

I always recommend FortiGate Cloud to my customers because it's the easier way to manage the systems. The general simplicity is the key.

Overall, I would rate it a nine out of ten. Because of some problems with the performance that I've observed and the three times I had trouble logging in. But in general, nine is a good rating.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
Fortinet FortiGate Cloud
June 2025
Learn what your peers think about Fortinet FortiGate Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
Damitha Anuradha - PeerSpot reviewer
Head of Presales at AcSys Networks Private Limited
Real User
Top 5
Provides log retention for up to one year and helps with reporting
Pros and Cons
  • "The solution's most valuable feature is log reporting. It has a wide range of products for small, medium, and enterprise customers. The tool is very user-friendly and straightforward, which sets them apart from other vendors. It also has good integration with other solutions."
  • "Fortinet FortiGate Cloud's customization is very limited."

What is our primary use case?

We use Fortinet FortiGate Cloud for log retention and reporting. 

What is most valuable?

The solution's most valuable feature is log reporting. It has a wide range of products for small, medium, and enterprise customers. The tool is very user-friendly and straightforward, which sets them apart from other vendors. It also has good integration with other solutions. 

What needs improvement?

Fortinet FortiGate Cloud's customization is very limited. 

For how long have I used the solution?

I have been working with the product for more than five years. 

What do I think about the stability of the solution?

I rate the solution's scalability an eight out of ten. 

What do I think about the scalability of the solution?

Fortinet FortiGate Cloud is scalable and can offer log retention for up to one year. I rate its scalability a ten out of ten. My company has 1000 firewalls, of which 50 percent use Fortinet FortiGate Cloud. 

How are customer service and support?

The tool's response time is slow. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I worked with SonicWall and Sophos. 

How was the initial setup?

Fortinet FortiGate Cloud is easy to deploy. You need to log in to set it up. It can be completed in a few minutes. We have around 20 engineers involved in its deployment. 

What was our ROI?

The tool offers cost savings. Normally, a separate solution for these requirements would require a big budget. However, the solution is very affordable and achievable for most companies.

What's my experience with pricing, setup cost, and licensing?

Fortinet FortiGate Cloud is a cost-effective solution. I rate its pricing a six out of ten. Pricing depends on the firewall model. If the firewall model's pricing is high, the solution's pricing also increases. 

What other advice do I have?

Since it's a cloud service, analyzing logs and reporting through the cloud is very efficient. There's also the option to view logs from the firewall itself. If the internet bandwidth is slow, there might be difficulties because the logs are retrieved from the cloud and displayed on the firewall. In such scenarios, there can be some issues.

I rate the overall solution a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Managing Partner at a computer software company with 51-200 employees
Real User
Empowering user-friendly access control and seamless integration across various industries
Pros and Cons
  • "I definitely recommend Fortinet FortiGate Cloud as it is a stable, easy-to-use, and economically viable option for customers."
  • "There is room for improvement in the analytics reports. Other products in the market offer superior analytics, like a next-generation antivirus, CounterStrike, which provides excellent analytics reports."

What is our primary use case?

I have worked in an integrator, so we don't have a specific field, and work across various industries. For example, I worked with universities in South Brazil to integrate campuses using Fortinet FortiGate Cloud solutions, handling security for about nine thousand users.

What is most valuable?

The value lies in the ease of use and intuitiveness of the Fortinet FortiGate Cloud interface. It is quite user-friendly, with drag-down options that enhance user comfort. This makes troubleshooting easier. Also, having the ability to control access points directly with Fortinet FortiGate Cloud was a significant advantage in projects. It is generally considered a stable and reliable solution.

What needs improvement?

There is room for improvement in the analytics reports. Other products in the market offer superior analytics, like a next-generation antivirus, CounterStrike, which provides excellent analytics reports. Fortinet could improve by enhancing its analytics to match competitor offerings.

For how long have I used the solution?

I have extensive experience in the field, having worked with Check Point products since 2003, and have been using Fortinet products for many years.

How are customer service and support?

The support is rated eight out of ten. While generally good, one weak point is the lack of support in Portuguese, which can be a barrier for some users.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have experience with Check Point, Fortinet, Kaspersky, and GroundStrike, but my current focus is on Fortinet FortiGate Cloud due to its ease of use and feature set.

How was the initial setup?

The initial setup is straightforward, often described as plug and play.

What's my experience with pricing, setup cost, and licensing?

Pricing for Fortinet FortiGate Cloud is comparable to other solutions, with no significant cost advantage or disadvantage noted.

What other advice do I have?

I definitely recommend Fortinet FortiGate Cloud as it is a stable, easy-to-use, and economically viable option for customers. The solution gets a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Flag as inappropriate
PeerSpot user
Heeralal Yadav - PeerSpot reviewer
I.T Engineer at Goldsgym
Real User
Top 5
Enhanced bandwidth monitoring and live configuration with room for better stability
Pros and Cons
  • "The solution is beneficial for managing bandwidth and live configuration."
  • "In terms of stability, it could be improved."

What is our primary use case?

We use FortiGate Cloud for security and device management.

How has it helped my organization?

FortiGate Cloud is advantageous to monitor bandwidth and manage traffic. It allows us to call internally to corporate branches and remote locations.

What is most valuable?

The solution is beneficial for managing bandwidth and live configuration.

What needs improvement?

In terms of stability, it could be improved. 

For how long have I used the solution?

I have used FortiGate Cloud for one or two years.

What do I think about the stability of the solution?

The stability is not so high; it could be improved.

What do I think about the scalability of the solution?

The scalability is rated seven out of ten.

How are customer service and support?

Technical support from Fortinet is rated seven or more out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Previously, I worked with multiple devices from vendors like D-Link and Cisco. Fortinet was chosen for its ease of access from remote locations.

How was the initial setup?

Installation took about one and a half hours.

What about the implementation team?

The vendor does the maintenance automatically.

What was our ROI?

There is no cost reduction benefit observed.

What's my experience with pricing, setup cost, and licensing?

The pricing is rated six or seven. It is not the cheapest.

Which other solutions did I evaluate?

I used D Link and Cisco solutions before Fortinet.

What other advice do I have?

I recommend FortiGate Cloud to other users.

I'd rate the solution seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
Flag as inappropriate
PeerSpot user
Solution architect at NETS International
Real User
Top 5Leaderboard
A mature solution with easy user interface
Pros and Cons
  • "The tool is a mature product, ahead of brands like Sophos, though not quite at the Palo Alto or Checkpoint level. I'd rate it nine out of ten for being cost-effective and offering features similar to high-end options."
  • "For improvement, I'd like to see basic endpoint security management integrated into the firewall with just a license addition."

What is our primary use case?

We use the solution for network security. 

What is most valuable?

The tool is a mature product, ahead of brands like Sophos, though not quite at the Palo Alto or Checkpoint level. I'd rate it nine out of ten for being cost-effective and offering features similar to high-end options.

The most valuable feature is its user-friendly interface - even those unfamiliar with firewalls can easily manage it. Policy control and configuration are straightforward. Its main benefits are easy deployment, user satisfaction, clear security, and intuitive policy configuration without referencing external documents.

What needs improvement?

For improvement, I'd like to see basic endpoint security management integrated into the firewall with just a license addition.

For how long have I used the solution?

I have been using the product for six to seven years. 

What do I think about the stability of the solution?

The tool's stability depends on proper configuration. Vulnerabilities often stem from improper setup rather than the product itself. 

What do I think about the scalability of the solution?

The product is scalable and works well even for customers with more than defined users.

How are customer service and support?

The support level isn't as strong as some other brands. 

How was the initial setup?

Setup is quick, taking only about half an hour for basic configurations. The deployment process involves consoling the firewall, accessing the GUI through a port, and configuring policies based on user needs. More complex setups take longer.

What other advice do I have?

I advise new users to keep using it, get trained, explore best practices, and stay in touch with technical experts. Like other brands, Fortinet FortiGate follows the SASE solution. I rate it a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Senior Network Engineer at Association of Village Council Presidents
Real User
Ensures streamlined management and scalability, though it lacks some advanced features like CLI access
Pros and Cons
  • "The VPN features are the most valuable."
  • "However, the absence of certain features like CLI is a drawback."

What is our primary use case?

We primarily use it for management purposes, especially for overseeing over fifty off-site locations. Its main function involves managing analyzers and other aspects of our network infrastructure.

How has it helped my organization?

Using the cloud interface for management is much simpler for us compared to individually connecting to each device using a GUI interface. With the cloud, managing servers is significantly more efficient.

Implementing FortiGate Cloud has simplified and enhanced specific scenarios within our organization. For instance, since many of our remote sites share similar configurations, we group them. This allows us to make changes on a single platform and distribute them uniformly across all devices, rather than applying individual policies to each device separately.

The centralized management and porting capabilities of FortiGate Cloud have significantly impacted our workflow by simplifying tasks. With FortiGate Cloud, there's no need to memorize the IP addresses of each firewall device. Instead, you can manage every firewall efficiently through the platform. It has proven to be highly effective for us. We now invest fewer man-hours in device management, enabling us to enhance productivity and efficiency in our work.

FortiGate Cloud has notably enhanced our ability to respond to security threats. For instance, when one device experienced connectivity issues to the Internet, we swiftly resolved the issue thanks to it. It allows us to monitor the addresses and all of the connected users effectively.

What is most valuable?

The VPN features are the most valuable. It offers enhanced security compared to our previous setup.

What needs improvement?

Some of the features offered by Fortinet, such as the FortiAnalyzer, are considered more intuitive. However, these additional features often come at an extra cost for companies to utilize. It would be advantageous if it were more cost-effective.

For how long have I used the solution?

I have been working with it for approximately six months.

What do I think about the stability of the solution?

I am satisfied with the stability provided, I would rate it nine out of ten.

What do I think about the scalability of the solution?

I would rate its scalability capabilities seven out of ten. We have around a hundred remote workers spread across various cities, with approximately sixty-eight remote firewalls in use. We plan to deploy VoIP in the future and aim to leverage more VoIP capabilities for our remote operations.

How are customer service and support?

So far, I've had no issues with the tech support team I've worked with previously, so I would rate them a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We transitioned from using WatchGuard to Fortinet because we required the advanced capabilities of the NexGen firewalls. When comparing the two, I find WatchGuard to be more straightforward due to its traditional approach, while FortiGate offers advanced security features with its NexGen firewall. In terms of scalability, I would rate FortiGate a six compared to WatchGuard's four.

How was the initial setup?

Initially, I would rate the initial setup around a four out of ten. However, as we've become more familiar with the platform, I would now rate it closer to an eight out of ten. There was just a slight learning curve at the beginning.

What about the implementation team?

The deployment took a couple of months, and the entire process was handled in-house. We managed it independently with a team of about five staff members, handling tasks like imaging, installation, and applying new devices to the firewall software. Maintenance duties are now carried out by two network engineers.

What's my experience with pricing, setup cost, and licensing?

The price was more affordable compared to other models and brands we considered. I would rate it seven out of ten.

Which other solutions did I evaluate?

We also considered other firewall options, such as Palo Alto and Sophos.

What other advice do I have?

Scalability, ease of use, and management simplicity are the most advantageous aspects compared to other solutions we have. However, the absence of certain features like CLI is a drawback. Overall, I would rate it a six out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
MdZaman - PeerSpot reviewer
IT manager at a agriculture with 10,001+ employees
Real User
Top 10
Useful for routing and cloud security purposes but needs to incorporate XDR capabilities
Pros and Cons
  • "We use the solution for routing and cloud security. We have multiple offices nationwide, all connected through the MPRS network, which is terminated at our FortiGate firewall. We consolidate our networks, filter packets, and segment our network through this firewall. My company has around three lakh firewalls."
  • "Having a built-in SOC solution like an XDR platform within the solution would be convenient for customers."

What is our primary use case?

We use the solution for routing and cloud security. We have multiple offices nationwide, all connected through the MPRS network, which is terminated at our FortiGate firewall. We consolidate our networks, filter packets, and segment our network through this firewall. My company has around three lakh firewalls. 

What needs improvement?

Having a built-in SOC solution like an XDR platform within the solution would be convenient for customers. 

For how long have I used the solution?

I have been using the product since 2019. 

What do I think about the stability of the solution?

The solution is very stable. I rate it a ten out of ten. We weren't bothered even by a single incident for the past three years. 

What do I think about the scalability of the solution?

I rate the product's scalability a ten out of ten. My company has 1000 users who use it daily. 

How are customer service and support?

I haven't contacted technical support yet. 

How was the initial setup?

The tool's deployment is easy and takes four to five hours to complete. The deployment process has become much simpler with implementing a playbook or checklist. Upon receiving a new device, thorough testing and configuration are conducted.

What about the implementation team?

An integrator helped us with the tool's deployment. 

What's my experience with pricing, setup cost, and licensing?

 Fortinet FortiGate Cloud is cheaper than VMware and Cisco in the Bangladeshi market. Its pricing is reasonable. 

What other advice do I have?

We have a dedicated network team known as NCC. They periodically share network and firewall reports detailing how external threats are being blocked. We have not used any additional security solutions other than the product since 2019. Our workstations utilize Microsoft Defender at the desktop level, while network control is managed by the product at the firewall level.

The main reason we opted for the product is its ability to provide a unified solution across our global operations spanning over eighty countries. Its cost was not our primary concern. 

I rate it a ten out of ten. Due to our experience since 2019 without any incidents, Fortinet FortiGate Cloud proves to be cost-effective and easy to configure, making it a favorable product for all users. It comes with AI analytics features that use predictive analysis to analyze the network traffic. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiGate Cloud Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Fortinet FortiGate Cloud Report and get advice and tips from experienced pros sharing their opinions.