Fortinet FortiGate Cloud Reviews

We have FortiGate Cloud deployed on all three major cloud providers: AWS, Google Cloud, and Azure. The configuration varies from case to case. Azure is different from Google Cloud, which is entirely different from AWS. We have the documentation needed to deploy it on AWS, GCP, or Azure. We also have all the documents to use it on KBR for Fortinet. I don't use the latest version because updates typically have bugs. If it's on version 7.4, I prefer to use 6.4 or something like that.

The most valuable FortiGate Cloud feature is logging. It's there seven days a week, and there is no hard limit on logs or size restrictions. This much capacity will show up for that seven days. FortiGate Cloud offers many other valuable features like Fortinet Secure Gateway, SASE, and the Fortinet Security Fabric. 

Fortinet Security Fabric combines so many Fortinet products, allowing you to monitor them from a single vendor. Fortinet Security Fabric, the log features, and FortiGuard integration are all useful features. Fortinet Cloud also offers data integration with private and public clouds. The configuration isn't too complicated, either. It's pretty manageable and easy to understand. 

GUI access could be improved. It should be simpler to access everything from the portal. Once we log in to the portal, we should be able to access all the Fortinet Cloud options. Onboarding and activating customers in FortiGate Cloud is also tricky. They will come to us asking for help and telling us they can't find the activation.

Maybe Fortinet could add something like a wizard that provides step-by-step guidance about what to do next. If I am using this solution for the first time, so I do not know where to click. There should be built-in guided instructions inside the portal itself.

I have been using FortiGate Cloud for around two years.

Fortinet Cloud is stable. The product has some, but it's generally a stable solution. 

FortiGate Cloud is easy to scale because it's well integrated with public cloud providers. You can easily bridge if you use a private cloud. The licensing is also scalable. 

I rate Fortinet support seven out of 10. Sometimes it takes a while to get a response. Maybe it's because they have such a large customer base. Customers need an immediate response or feedback, and that doesn't always happen. 

The initial setup isn't too complex. We require some credentials from the cloud. It takes three or four engineers to do a PoC unless we're doing something critical where we need L2 engineers. 

We do not do anything in production. In a PoC, we initially focus on a specific area for the customer. You can take 50 or a few hundred people in a segment, and we will address those credentials before deploying at a high level in the next phase. They will do a POC or a test for a particular use case and then go through the same process at a higher level to deploy the solution in production.

It offers return on investment because the customers have the liberty to move to the cloud through a gateway,

I don't know the precise details about the licensing cost, but Fortinet is cheaper than most other products in the space. 

I rate FortiGate Cloud eight out of 10. I would recommend it depending on your company's requirements. Every organization has a standard for products and budgetary constraints. It might be a better solution for one particular segment than others. 

I have worked in an integrator, so we don't have a specific field, and work across various industries. For example, I worked with universities in South Brazil to integrate campuses using Fortinet FortiGate Cloud solutions, handling security for about nine thousand users.

The value lies in the ease of use and intuitiveness of the Fortinet FortiGate Cloud interface. It is quite user-friendly, with drag-down options that enhance user comfort. This makes troubleshooting easier. Also, having the ability to control access points directly with Fortinet FortiGate Cloud was a significant advantage in projects. It is generally considered a stable and reliable solution.

There is room for improvement in the analytics reports. Other products in the market offer superior analytics, like a next-generation antivirus, CounterStrike, which provides excellent analytics reports. Fortinet could improve by enhancing its analytics to match competitor offerings.

I have extensive experience in the field, having worked with Check Point products since 2003, and have been using Fortinet products for many years.

The support is rated eight out of ten. While generally good, one weak point is the lack of support in Portuguese, which can be a barrier for some users.

Positive

I have experience with Check Point, Fortinet, Kaspersky, and GroundStrike, but my current focus is on Fortinet FortiGate Cloud due to its ease of use and feature set.

The initial setup is straightforward, often described as plug and play.

Pricing for Fortinet FortiGate Cloud is comparable to other solutions, with no significant cost advantage or disadvantage noted.

I definitely recommend Fortinet FortiGate Cloud as it is a stable, easy-to-use, and economically viable option for customers. The solution gets a nine out of ten.

We use the solution for routing and cloud security. We have multiple offices nationwide, all connected through the MPRS network, which is terminated at our FortiGate firewall. We consolidate our networks, filter packets, and segment our network through this firewall. My company has around three lakh firewalls. 

Having a built-in SOC solution like an XDR platform within the solution would be convenient for customers. 

I have been using the product since 2019. 

The solution is very stable. I rate it a ten out of ten. We weren't bothered even by a single incident for the past three years. 

I rate the product's scalability a ten out of ten. My company has 1000 users who use it daily. 

I haven't contacted technical support yet. 

The tool's deployment is easy and takes four to five hours to complete. The deployment process has become much simpler with implementing a playbook or checklist. Upon receiving a new device, thorough testing and configuration are conducted.

An integrator helped us with the tool's deployment. 

 Fortinet FortiGate Cloud is cheaper than VMware and Cisco in the Bangladeshi market. Its pricing is reasonable. 

We have a dedicated network team known as NCC. They periodically share network and firewall reports detailing how external threats are being blocked. We have not used any additional security solutions other than the product since 2019. Our workstations utilize Microsoft Defender at the desktop level, while network control is managed by the product at the firewall level.

The main reason we opted for the product is its ability to provide a unified solution across our global operations spanning over eighty countries. Its cost was not our primary concern. 

I rate it a ten out of ten. Due to our experience since 2019 without any incidents, Fortinet FortiGate Cloud proves to be cost-effective and easy to configure, making it a favorable product for all users. It comes with AI analytics features that use predictive analysis to analyze the network traffic. 

The solution is primarily used for firewalls, border protection, and network gateway protection.

It's a UTM solution. It covers layer four to layer seven in terms of firewall functionality. It doesn't only cover the network. It also covers application cases. 

It also has an IPS module. It has an anti-malware module. Usually, customers can extend the license, and they can have Fortinet agents which will help them enforce the policies also when they are outside the network. 

It's a comprehensive solution compared to other solutions.

The initial setup is relatively easy.

Maybe the upgrades could be a little bit easier, especially when customers don't upgrade in a long time. When there is a gap like that, you have to follow a strict path of upgrading, which does not always run smoothly. 

In the email security modules they have in their UTM, maybe they can include more extended or expanded features for the email security where users can have their own portal login to release blocked emails, as an example. Currently, the UTM will only have basic email security.

We've used the solution for seven years, as a partner, as a reseller, not as an end user.

The solution is stable. It's reliable, and the performance is good. There are no bugs or glitches. It doesn't crash or freeze. 

It's scalable up to a limit. You have to do sizing correctly. If the sizing is correct, then there are no issues; however, if not, then in some cases, you need to replace all the hardware in order to scale to the next level.

Some environments have only 20 users, and other environments where there are 5,000 users. The number of users varies from client to client.

We have had interaction with technical support.

They're good if you have the correct support package. They have two support packages. They have eight by five and they have 24 by seven. As long as you have the right support package, then you'll find the support process very easy and helpful. Otherwise, you have to match your time with their time and sometimes they will not go the extra mile if the package or the service you bought is limited.

The solution is very easy to implement. It's not complex at all. 

The implementation strategy usually depends on the customer. It varies from customer to customer, depending on the requirements. That said, usually, it shouldn't take more than a couple of days.

Usually, first, we have to collect feedback or collect requirements from customers in terms of the different networks that they have, the policies, the allowed protocols, the disallowed protocols, the allowed content, the blocked content, et cetera. We will get, from the customer, a unique account for Active Directory, which is required for the user's onboarding. After we do the physical implementation, we start by implementing the policy and building out the policies. First, we will test them out during off-business hours. Then, if everything is working as expected, we move it to production, and customers can start using it.

One person is all you need to handle deployment and maintenance. 

Our clients have seen an ROI from using this solution. 

It's moderately priced. It's in the middle of the market. It was not very expensive. However, it is also not the cheapest option.

There are extra costs if you need extended things added to the license. For example, if you need some cloud logging or premium support, for example. All these come at an extra charge.

We are the partner for Fortinet, and we sell their products. 

We are not using it for our own network.

We tend to deal with the latest version of the solution. 

In most cases, we deploy on-prem. We have one or two cases only in the cloud. However, most cases are on-prem.

My advice would be mainly to first have proper data gathering from customers before implementing. As part of the data gathering, a company needs to include some facts regarding the utilization network and the sizing. You need to get sizing correct from the outset and should plan to have room for an extra 30% increase in the future.

I would rate the solution nine out of ten. 

We utilize FortiGate Cloud for our cloud protection and extend its usage for our on-premises protection needs.

The product's Intrusion Detection and Prevention System (IDPS) feature is helpful. It provides valuable visibility into any improvements needed regarding message origins and types, ensuring a secure environment, especially concerning our billing address.

Improving the platform's intuitiveness and consolidating functionalities, such as reporting and firewall features, could enhance user experience and reduce the need for multiple product purchases.

I've been using FortiGate Cloud for almost a year.

I have experience with other products, including Barracuda, but found Fortinet's offerings advantageous.

The initial setup has been relatively straightforward. Deployment takes a reasonable amount of time, approximately around four months.

I rate the process an eight out of ten. 

We partnered with our implementation partner, who helped with the setup and configurations based on our requirements, ensuring effective protection and traffic management.

As for incident response times, while there have been delays due to previous project commitments, the support to expand our capabilities has been valuable.

The product cost varies based on company budgets, but for us, it's reasonably priced considering the value it provides.

Partnering with managed services provides insights into traffic spikes and allows proactive measures. FortiGate Cloud analyzes this data to determine the necessity of action, ensuring data reliability.

While our use of AI implementation has been limited, we aim to explore its capabilities further to enhance our cybersecurity measures.

It is a solid solution for business environments. Investing in this technology can yield significant cost and security enhancements.

FortiGate Cloud is nine out of ten.

We use Fortinet FortiGate Cloud for secure network management in our company. In general, the solution is used for network security.

I like Fortinet FortiGate Cloud's simple UX and UI designs and the fact that it is also a VPN solution for our clients. The solution is user-friendly.

In our company, we have had some problems with the solution's ACL since it has some rules that don't work correctly. We have grouped some objects under one class, and we use it in ACL, but it still doesn't work correctly.

ACL is an area with shortcomings that needs to be improved.

I have been using Fortinet FortiGate Cloud for a year. My company has a partnership with Fortinet.

Stability-wise, I rate the solution a ten out of ten.

Scalability-wise, I rate the solution a ten out of ten.

In my company, twelve people use the solution.

Our clients are mostly enterprise-sized businesses.

There were some problems with the technical support team. I rate the technical support an eight out of ten.

We had opened some tickets in the support platform of Fortinet FortiGate. The support personnel answered our questions maybe just once.

Positive

The installation and configuration of the solution is easy.

The solution is deployed on a private cloud.

The deployment process takes one or two hours.

Regarding the steps for deployment, we created an interface and then attached an IP to the interface. Then we created some ACL rules to connect the endpoints to the internet and created a VPN solution. We used the features of VPN in Fortinet FortiGate Cloud.

We need two or three people for deployment and maintenance.

On a scale of one to ten, where one is cheap and ten is expensive, I rate the pricing a one or two. The pricing is suitable for our company.

I recommend Fortinet FortiGate Cloud because it requires a simple and easy installation. The solution is suitable for small and medium-sized organizations for network security. The solution's VPN features are very easy to configure. with Cisco and other Fortinet products. I suggest others use Fortinet FortiGate Cloud.

Overall, I rate the solution an eight out of ten.

We use FortiGate Cloud to protect from ransomware, malware, and viruses. We also use it for identity management and controlling bandwidth allocation to solutions. 

FortiGate Cloud boosts productivity and security because one solution covers all the requirements, features, and management functions. Staff can operate it with less security knowledge, so it decreases the workload of security specialists. Anyone with training on the console can manage access to users and devices based on standardized structural services. 

FortiGate can efficiently manage firewall functionality because it is flexible enough to use with customers who have different types of IT infrastructure and businesses. For example, we have purely production-oriented companies, but some mix production, management, logistics, etc.

It reduces complexity and gives valuable control over any communication paths.

FortiGate helps us reduce operational workloads and standardize security management processes. It streamlines everything, which is helpful for management. 

It provides you visibility into distributed sites. For example, some massive customers have multiple businesses with different requirements. The Fortinet infrastructure is also excellent for integrating on-premise and cloud environments. 

It works for any type of customer. 

Fortinet should simplify the licensing model. It's too complex for decision-makers to choose from the range of options. Handling the pricing models is a nightmare, so it's difficult to sell the solution. 

I have used FortiGate Cloud for eighteen months.

I rate FortiGate Cloud 10 out of 10 for stability. 

I rate FortiGate Cloud 10 out of 10 for scalability. 

Setting up FortiGate Cloud is straightforward and simple if you have experience withcloud environments. The time needed to deploy varies depending on the size of the customer or project, and it takes some preparation. 

FortiGate Cloud is affordable for large enterprises, and smaller companies to e.g. in fields like health care and education. The pricing is transparent once you select the licensing model you want to use, but picking a plan is the issue. 

If your organization is dynamic, you need scalable licensing based on your needs, where you can pay based on usage. Many of the smaller customers require more flexibility. Fortinet could have a more significant market share if its licensing were more flexible. 

I rate Fortinet FortiGate Cloud a nine out of ten. 

I recommend using a trusted infrastructure provider. We recommend United Internet/IONOS in Germany, but other major operators, such as AWS, Azure, etc. It's a cloud security product, so you need a good available infrastructure. Other implementation options are available.

We use the solution for security purposes. We have an ISP. We connect the internet through the firewalls, and then we connect each firewall with the VPN to have on our network. We provide access for the students to the firewall.

It’s a good product overall. I have no problem with the service, with the defense, with management. All aspects of the product are pretty great.

It's user-friendly. I like the dashboard. I like the reports, and I like to download some data to help to analyze what's going on.

I don’t like the licensing. It’s grown too expensive, and we are considering leaving the service over as the price increases.

I would like to see Wi-Fi management inside the firewall.

I’ve used the solution for three years and other general Fortigate products for nine years.

The solution is very stable. There are no bugs or glitches, and it doesn’t crash or freeze.

The product can scale as needed.

We have around 3,000 users on the solution.

Technical support is good. We receive support from the ISP.

The initial setup was kind of difficult. We didn't do it. The company, our ISP, installed them and configured them initially.

It took two days to deploy everything.

We handle the maintenance. We establish the policy, and then only if we find something to fix, do we change that. If not, we don't touch that. We have four people capable of maintenance activities, one engineer, and three specialists.

We had our ISP handle the implementation originally.

The way they set up the licensing could be better. I don’t like how it is right now. It’s expensive.

We pay around $19,000 a year and do not pay for extra technical support.

We are looking into something new currently. The decision is not technical at all. I know this equipment is great. I like it. However, the licenses went up in cost for no reason. It's the same model. We are analyzing the Firebox M-Box 349, pfSense, et cetera.

I’m an end-user.

I’m not using the latest version. I’m in the middle of deciding if we will continue to use the product or change it out for something new.

I recommend the solution. I have had a great experience. It's not difficult to learn. The reporting and dashboards are good. I have a model that is medium sized, the FG 300D. However, I reviewed the other models, and they looked great too. It’s really just the price for us.

I’d rate the solution nine out of ten.

I work for a managed security service provider. We use this solution to deploy firewalls for our customers and then manage them on long-term contracts.

The most valuable feature of the solution is the remote management capability. 

There is room for improvement in their management and downtime. They're constantly doing maintenance and there are unexpected downtimes for the cloud interface. It seems like they are having some growing pains.

I have been using this solution for a year and a half.

I have no negative impression of the FortiGate firewalls. Like I said, sometimes the cloud interface leaves a little to be desired in availability, but I don't want to exaggerate that. Of course you never want it to be down, but occasionally it is.

The scalability is great so far, although I don't think we have enough clients on the solution to really speak to that. We currently have a dozen firewalls on it, but we plan to roll it out to close to 100 customers.

I've used FortiGate's tech support one or two times, and they were outstanding and resolved my issues.

There is a learning curve, but on a scale of one to five, with one being almost impossible and five being extremely easy, I would rate the setup process as a three or four. We deploy new firewalls for our customers using this solution about once a month.

There are licensing costs for the firewall, of course, and there are licensing costs for all the add-on products, like the antivirus licenses and content builders. For us personally, as the managed service provider, there are licensing costs to manage the devices and logs in the cloud. That's a whole separate license.

I would rate this solution as an eight out of ten.

FortiGate Cloud is used for web application firewall, DDoS protection, intrusion prevention, and indicator of compromise in conjunction with the FortiAnalyzer. There are much more functions, including an IP firewall.

FortiGate Cloud has many features that we like. For example, we're using it for security incident management, threat intelligence, and vulnerabilities check. It's integrated with several Fortinet tools like FortiAnalyzer and FortiSandbox controlled through FortiManager. 

We also find Fortinet's hub-and-spoke setup useful because I can manage security from where I am, while the IT engineers in branch offices can handle it on their end.

When we're upgrading, it's sometimes quite challenging, especially firmware. We usually don't upgrade unless we have a bug, and we still feel it's not safe to react instead of being proactive. We often have some delays when updating FortiGuard, too. Nevertheless, I believe that it's okay most of the time with proper management.

We also run into some problems using FortiGate as a UTM solution. I feel like maybe they're not giving me a full view of the other components that they have in that box. Their box has some DDoS defense, but I need complete DDoS protection. I must not have light DDoS protection on other UTM boxes because if I'm uncertain about the security posture, it will compromise me. We like having everything in one box because running multiple boxes eats up more resources on the computing level. We need a total solution, not half-half.

I've been using FortiGate Cloud for two years.

FortiGate is highly stable. It's one of the most powerful tools I've ever used. For example, it quickly synchronizes with our ATP. No security will ever be 100 percent, but I can say that we have a baseline when using FortiGate. You have at least 80 percent of the security you need.

FortiGate is scalable and robust. I'm working at a huge company. So I'm able to take over the traffic from all over Africa. We have around 45,000 users, including about 20,000 in South Africa, where I'm based. We also have users in Cameroon, Ghana, and Nigeria.

Fortinet support has capable engineers who will be patient with you. If you want to learn something, they will explain it to you and refer you to links where you can read more on your own after they have solved the problem. 

Maybe the service is good because we pay for managed security services. I've never had an issue with them. I rate Fortinet support 9 out of 10 because nothing is 100 percent.

Positive

I worked with Cisco firewalls in the past. All of them are powerful, but I prefer Fortinet because it's more user-friendly. Cisco is quite challenging and requires more skills, practice, and study. 

On the other hand, I like that Cisco is a managed service, and their services are quite good. They're willing to go the extra mile, but I can say that FortiGate's support is even better than Cisco's.

FortiGate is straightforward to implement and configure. It doesn't require any special qualifications. You just need to practice it a bit, but it's not hard to understand. You can use a GUI or a command line if you prefer that. The command line isn't user-friendly, but the GUI is excellent. I would give the GUI a perfect 10, but I would only rate the command line interface six out of 10. 

The solution does require some staff to deploy and maintain, but it's not that many. African countries don't have a lot of people with cybersecurity skills, so it's challenging when we get an issue from that side. That's why we end up deploying a mobile hub strategy. We are supplying the skills that they may not have the branch offices. Four people are enough to manage the whole empire.

We have a yearly license because we have a huge environment, so we need to upgrade regularly. We do it annually because quarterly updates would overwhelm the staff. Cisco was doing it at half-year intervals. 

I rate FortiGate Cloud eight out of 10. FortiGate is a good solution. It's powerful and has almost everything you need from a security perspective. The issue with Cisco FirePOWER is that you must buy the FirePOWER box. When you need DDoS, you have to buy a separate box. With Fortinet, everything is in one box. You just buy the license and let it run.