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Consultant at a computer software company with 51-200 employees
Reseller
Top 5
Jun 26, 2024
Helps manage firewalls, access points, and other devices with push configurations
Pros and Cons
  • "The solution responds more quickly to attacks or issues in the field."
  • "There could be more network-related information like interpretation response. All the flows are limited and related to devices, certificates, and switches."

What is our primary use case?

We use the solution to manage FortiGate firewalls, access points, and other devices. This tenant allows configurations to be pushed to all devices and provides cybersecurity to monitor security activity.

How has it helped my organization?

The solution responds more quickly to attacks or issues in the field.

What is most valuable?

The solution allows you to see and manage all the devices from one place. You could connect all the switches and access points. From a security point of view, it protects end devices from vulnerabilities.

What needs improvement?

There could be more network-related information like interpretation response. All the flows are limited and related to devices, certificates, and switches.

An additional feature also provides more possibilities for integrating third-party solutions. If you use integration with FortiGate for cybersecurity, you will have visibility for all devices, endpoints, employee computers, and laptops.

Buyer's Guide
Fortinet FortiGate Cloud
February 2026
Learn what your peers think about Fortinet FortiGate Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,733 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Fortinet FortiGate Cloud as a partner for four to five years.

What do I think about the stability of the solution?

There haven't been any problems. 

I rate the solution's stability a nine out of ten.

What do I think about the scalability of the solution?

The solution is very scalable. It's very easy to add new devices and push the configuration templates, and it is very easy to manage.

600 users are using this solution.

I rate the solution's scalability an eight out of ten.

How are customer service and support?

Customer support is very helpful. We have a separate support team.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

The product is affordable.

What other advice do I have?

We have two administrators for the maintenance.

I recommended the solution to small and medium businesses. It depends on the services and the devices the company has. When you buy the FortiGate switches, adding them to the cloud service is very easy. You don't need any agents, but if you have FortiClient, you need to deploy agent installations on employees' computers to conduct this cybersecurity review.

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Heeralal Yadav - PeerSpot reviewer
I.T Engineer at a wellness & fitness company with 10,001+ employees
Real User
Top 5
Oct 15, 2024
Enhanced bandwidth monitoring and live configuration with room for better stability
Pros and Cons
  • "The solution is beneficial for managing bandwidth and live configuration."
  • "In terms of stability, it could be improved."

What is our primary use case?

We use FortiGate Cloud for security and device management.

How has it helped my organization?

FortiGate Cloud is advantageous to monitor bandwidth and manage traffic. It allows us to call internally to corporate branches and remote locations.

What is most valuable?

The solution is beneficial for managing bandwidth and live configuration.

What needs improvement?

In terms of stability, it could be improved. 

For how long have I used the solution?

I have used FortiGate Cloud for one or two years.

What do I think about the stability of the solution?

The stability is not so high; it could be improved.

What do I think about the scalability of the solution?

The scalability is rated seven out of ten.

How are customer service and support?

Technical support from Fortinet is rated seven or more out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Previously, I worked with multiple devices from vendors like D-Link and Cisco. Fortinet was chosen for its ease of access from remote locations.

How was the initial setup?

Installation took about one and a half hours.

What about the implementation team?

The vendor does the maintenance automatically.

What was our ROI?

There is no cost reduction benefit observed.

What's my experience with pricing, setup cost, and licensing?

The pricing is rated six or seven. It is not the cheapest.

Which other solutions did I evaluate?

I used D Link and Cisco solutions before Fortinet.

What other advice do I have?

I recommend FortiGate Cloud to other users.

I'd rate the solution seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Fortinet FortiGate Cloud
February 2026
Learn what your peers think about Fortinet FortiGate Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,733 professionals have used our research since 2012.
Dedy Mulyadi - PeerSpot reviewer
General Manager - Head of IT and Security at a comms service provider with 501-1,000 employees
Real User
Top 5
Jun 1, 2024
Provides efficient IDPS features and has a straightforward setup process
Pros and Cons
  • "It is a solid solution for business environments. Investing in this technology can yield significant cost and security enhancements."
  • "Improving the platform's intuitiveness and consolidating functionalities, such as reporting and firewall features, could enhance user experience and reduce the need for multiple product purchases."

What is our primary use case?

We utilize FortiGate Cloud for our cloud protection and extend its usage for our on-premises protection needs.

What is most valuable?

The product's Intrusion Detection and Prevention System (IDPS) feature is helpful. It provides valuable visibility into any improvements needed regarding message origins and types, ensuring a secure environment, especially concerning our billing address.

What needs improvement?

Improving the platform's intuitiveness and consolidating functionalities, such as reporting and firewall features, could enhance user experience and reduce the need for multiple product purchases.

For how long have I used the solution?

I've been using FortiGate Cloud for almost a year.

Which solution did I use previously and why did I switch?

I have experience with other products, including Barracuda, but found Fortinet's offerings advantageous.

How was the initial setup?

The initial setup has been relatively straightforward. Deployment takes a reasonable amount of time, approximately around four months.

I rate the process an eight out of ten. 

What about the implementation team?

We partnered with our implementation partner, who helped with the setup and configurations based on our requirements, ensuring effective protection and traffic management.

What was our ROI?

As for incident response times, while there have been delays due to previous project commitments, the support to expand our capabilities has been valuable.

What's my experience with pricing, setup cost, and licensing?

The product cost varies based on company budgets, but for us, it's reasonably priced considering the value it provides.

What other advice do I have?

Partnering with managed services provides insights into traffic spikes and allows proactive measures. FortiGate Cloud analyzes this data to determine the necessity of action, ensuring data reliability.

While our use of AI implementation has been limited, we aim to explore its capabilities further to enhance our cybersecurity measures.

It is a solid solution for business environments. Investing in this technology can yield significant cost and security enhancements.

FortiGate Cloud is nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Solution architect at a tech services company with 501-1,000 employees
Real User
Top 5Leaderboard
Aug 16, 2024
A mature solution with easy user interface
Pros and Cons
  • "The tool is a mature product, ahead of brands like Sophos, though not quite at the Palo Alto or Checkpoint level. I'd rate it nine out of ten for being cost-effective and offering features similar to high-end options."
  • "For improvement, I'd like to see basic endpoint security management integrated into the firewall with just a license addition."

What is our primary use case?

We use the solution for network security. 

What is most valuable?

The tool is a mature product, ahead of brands like Sophos, though not quite at the Palo Alto or Checkpoint level. I'd rate it nine out of ten for being cost-effective and offering features similar to high-end options.

The most valuable feature is its user-friendly interface - even those unfamiliar with firewalls can easily manage it. Policy control and configuration are straightforward. Its main benefits are easy deployment, user satisfaction, clear security, and intuitive policy configuration without referencing external documents.

What needs improvement?

For improvement, I'd like to see basic endpoint security management integrated into the firewall with just a license addition.

For how long have I used the solution?

I have been using the product for six to seven years. 

What do I think about the stability of the solution?

The tool's stability depends on proper configuration. Vulnerabilities often stem from improper setup rather than the product itself. 

What do I think about the scalability of the solution?

The product is scalable and works well even for customers with more than defined users.

How are customer service and support?

The support level isn't as strong as some other brands. 

How was the initial setup?

Setup is quick, taking only about half an hour for basic configurations. The deployment process involves consoling the firewall, accessing the GUI through a port, and configuring policies based on user needs. More complex setups take longer.

What other advice do I have?

I advise new users to keep using it, get trained, explore best practices, and stay in touch with technical experts. Like other brands, Fortinet FortiGate follows the SASE solution. I rate it a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
IgnitiusMolepo - PeerSpot reviewer
Senior IP Network Defense at a comms service provider with 10,001+ employees
Real User
Top 5Leaderboard
Feb 18, 2022
The hub-and-spoke setup is useful because I can manage security from where I am, while the IT engineers in branch offices can handle it on their end.
Pros and Cons
  • "FortiGate Cloud has many features that we like. For example, we're using it for security incident management, threat intelligence, and vulnerabilities check. It's integrated with several Fortinet tools like FortiAnalyzer and FortiSandbox controlled through FortiManager."
  • "When we're upgrading, it's sometimes quite challenging, especially firmware. We usually don't upgrade unless we have a bug, and we still feel it's not safe to react instead of being proactive. We often have some delays when updating FortiGuard, too."

What is our primary use case?

FortiGate Cloud is used for web application firewall, DDoS protection, intrusion prevention, and indicator of compromise in conjunction with the FortiAnalyzer. There are much more functions, including an IP firewall.

What is most valuable?

FortiGate Cloud has many features that we like. For example, we're using it for security incident management, threat intelligence, and vulnerabilities check. It's integrated with several Fortinet tools like FortiAnalyzer and FortiSandbox controlled through FortiManager. 

We also find Fortinet's hub-and-spoke setup useful because I can manage security from where I am, while the IT engineers in branch offices can handle it on their end.

What needs improvement?

When we're upgrading, it's sometimes quite challenging, especially firmware. We usually don't upgrade unless we have a bug, and we still feel it's not safe to react instead of being proactive. We often have some delays when updating FortiGuard, too. Nevertheless, I believe that it's okay most of the time with proper management.

We also run into some problems using FortiGate as a UTM solution. I feel like maybe they're not giving me a full view of the other components that they have in that box. Their box has some DDoS defense, but I need complete DDoS protection. I must not have light DDoS protection on other UTM boxes because if I'm uncertain about the security posture, it will compromise me. We like having everything in one box because running multiple boxes eats up more resources on the computing level. We need a total solution, not half-half.

For how long have I used the solution?

I've been using FortiGate Cloud for two years.

What do I think about the stability of the solution?

FortiGate is highly stable. It's one of the most powerful tools I've ever used. For example, it quickly synchronizes with our ATP. No security will ever be 100 percent, but I can say that we have a baseline when using FortiGate. You have at least 80 percent of the security you need.

What do I think about the scalability of the solution?

FortiGate is scalable and robust. I'm working at a huge company. So I'm able to take over the traffic from all over Africa. We have around 45,000 users, including about 20,000 in South Africa, where I'm based. We also have users in Cameroon, Ghana, and Nigeria.

How are customer service and support?

Fortinet support has capable engineers who will be patient with you. If you want to learn something, they will explain it to you and refer you to links where you can read more on your own after they have solved the problem. 

Maybe the service is good because we pay for managed security services. I've never had an issue with them. I rate Fortinet support 9 out of 10 because nothing is 100 percent.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I worked with Cisco firewalls in the past. All of them are powerful, but I prefer Fortinet because it's more user-friendly. Cisco is quite challenging and requires more skills, practice, and study. 

On the other hand, I like that Cisco is a managed service, and their services are quite good. They're willing to go the extra mile, but I can say that FortiGate's support is even better than Cisco's.

How was the initial setup?

FortiGate is straightforward to implement and configure. It doesn't require any special qualifications. You just need to practice it a bit, but it's not hard to understand. You can use a GUI or a command line if you prefer that. The command line isn't user-friendly, but the GUI is excellent. I would give the GUI a perfect 10, but I would only rate the command line interface six out of 10. 

The solution does require some staff to deploy and maintain, but it's not that many. African countries don't have a lot of people with cybersecurity skills, so it's challenging when we get an issue from that side. That's why we end up deploying a mobile hub strategy. We are supplying the skills that they may not have the branch offices. Four people are enough to manage the whole empire.

What's my experience with pricing, setup cost, and licensing?

We have a yearly license because we have a huge environment, so we need to upgrade regularly. We do it annually because quarterly updates would overwhelm the staff. Cisco was doing it at half-year intervals. 

What other advice do I have?

I rate FortiGate Cloud eight out of 10. FortiGate is a good solution. It's powerful and has almost everything you need from a security perspective. The issue with Cisco FirePOWER is that you must buy the FirePOWER box. When you need DDoS, you have to buy a separate box. With Fortinet, everything is in one box. You just buy the license and let it run.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Network Engineer at a government with 201-500 employees
Real User
Jan 30, 2024
Ensures streamlined management and scalability, though it lacks some advanced features like CLI access
Pros and Cons
  • "The VPN features are the most valuable."
  • "However, the absence of certain features like CLI is a drawback."

What is our primary use case?

We primarily use it for management purposes, especially for overseeing over fifty off-site locations. Its main function involves managing analyzers and other aspects of our network infrastructure.

How has it helped my organization?

Using the cloud interface for management is much simpler for us compared to individually connecting to each device using a GUI interface. With the cloud, managing servers is significantly more efficient.

Implementing FortiGate Cloud has simplified and enhanced specific scenarios within our organization. For instance, since many of our remote sites share similar configurations, we group them. This allows us to make changes on a single platform and distribute them uniformly across all devices, rather than applying individual policies to each device separately.

The centralized management and porting capabilities of FortiGate Cloud have significantly impacted our workflow by simplifying tasks. With FortiGate Cloud, there's no need to memorize the IP addresses of each firewall device. Instead, you can manage every firewall efficiently through the platform. It has proven to be highly effective for us. We now invest fewer man-hours in device management, enabling us to enhance productivity and efficiency in our work.

FortiGate Cloud has notably enhanced our ability to respond to security threats. For instance, when one device experienced connectivity issues to the Internet, we swiftly resolved the issue thanks to it. It allows us to monitor the addresses and all of the connected users effectively.

What is most valuable?

The VPN features are the most valuable. It offers enhanced security compared to our previous setup.

What needs improvement?

Some of the features offered by Fortinet, such as the FortiAnalyzer, are considered more intuitive. However, these additional features often come at an extra cost for companies to utilize. It would be advantageous if it were more cost-effective.

For how long have I used the solution?

I have been working with it for approximately six months.

What do I think about the stability of the solution?

I am satisfied with the stability provided, I would rate it nine out of ten.

What do I think about the scalability of the solution?

I would rate its scalability capabilities seven out of ten. We have around a hundred remote workers spread across various cities, with approximately sixty-eight remote firewalls in use. We plan to deploy VoIP in the future and aim to leverage more VoIP capabilities for our remote operations.

How are customer service and support?

So far, I've had no issues with the tech support team I've worked with previously, so I would rate them a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We transitioned from using WatchGuard to Fortinet because we required the advanced capabilities of the NexGen firewalls. When comparing the two, I find WatchGuard to be more straightforward due to its traditional approach, while FortiGate offers advanced security features with its NexGen firewall. In terms of scalability, I would rate FortiGate a six compared to WatchGuard's four.

How was the initial setup?

Initially, I would rate the initial setup around a four out of ten. However, as we've become more familiar with the platform, I would now rate it closer to an eight out of ten. There was just a slight learning curve at the beginning.

What about the implementation team?

The deployment took a couple of months, and the entire process was handled in-house. We managed it independently with a team of about five staff members, handling tasks like imaging, installation, and applying new devices to the firewall software. Maintenance duties are now carried out by two network engineers.

What's my experience with pricing, setup cost, and licensing?

The price was more affordable compared to other models and brands we considered. I would rate it seven out of ten.

Which other solutions did I evaluate?

We also considered other firewall options, such as Palo Alto and Sophos.

What other advice do I have?

Scalability, ease of use, and management simplicity are the most advantageous aspects compared to other solutions we have. However, the absence of certain features like CLI is a drawback. Overall, I would rate it a six out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Solution Consultant at a comms service provider with 1,001-5,000 employees
Real User
Mar 13, 2023
It provides you visibility and control into distributed sites and applications where customers and users have multiple businesses with different requirements
Pros and Cons
  • "FortiGate Cloud boosts productivity because one solution covers all the requirements, features, and management functions. Staff can operate it with less security knowledge, so it decreases the workload of our security specialists. Anyone with training on the console can manage access to users and devices based on standardized structural services."
  • "Fortinet should simplify the licensing model. It's too complex for decision-makers to choose from the range of options. Handling the pricing model is a nightmare, so it's difficult to sell the solution."

What is our primary use case?

We use FortiGate Cloud to protect from ransomware, malware, and viruses. We also use it for identity management and controlling bandwidth allocation to solutions. 

How has it helped my organization?

FortiGate Cloud boosts productivity and security because one solution covers all the requirements, features, and management functions. Staff can operate it with less security knowledge, so it decreases the workload of security specialists. Anyone with training on the console can manage access to users and devices based on standardized structural services. 

FortiGate can efficiently manage firewall functionality because it is flexible enough to use with customers who have different types of IT infrastructure and businesses. For example, we have purely production-oriented companies, but some mix production, management, logistics, etc.

It reduces complexity and gives valuable control over any communication paths.

What is most valuable?

FortiGate helps us reduce operational workloads and standardize security management processes. It streamlines everything, which is helpful for management. 

It provides you visibility into distributed sites. For example, some massive customers have multiple businesses with different requirements. The Fortinet infrastructure is also excellent for integrating on-premise and cloud environments. 

It works for any type of customer. 

What needs improvement?

Fortinet should simplify the licensing model. It's too complex for decision-makers to choose from the range of options. Handling the pricing models is a nightmare, so it's difficult to sell the solution. 

For how long have I used the solution?

I have used FortiGate Cloud for eighteen months.

What do I think about the stability of the solution?

I rate FortiGate Cloud 10 out of 10 for stability. 

What do I think about the scalability of the solution?

I rate FortiGate Cloud 10 out of 10 for scalability. 

How was the initial setup?

Setting up FortiGate Cloud is straightforward and simple if you have experience withcloud environments. The time needed to deploy varies depending on the size of the customer or project, and it takes some preparation. 

What's my experience with pricing, setup cost, and licensing?

FortiGate Cloud is affordable for large enterprises, and smaller companies to e.g. in fields like health care and education. The pricing is transparent once you select the licensing model you want to use, but picking a plan is the issue. 

If your organization is dynamic, you need scalable licensing based on your needs, where you can pay based on usage. Many of the smaller customers require more flexibility. Fortinet could have a more significant market share if its licensing were more flexible. 

What other advice do I have?

I rate Fortinet FortiGate Cloud a nine out of ten. 

I recommend using a trusted infrastructure provider. We recommend United Internet/IONOS in Germany, but other major operators, such as AWS, Azure, etc. It's a cloud security product, so you need a good available infrastructure. Other implementation options are available.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
reviewer2177421 - PeerSpot reviewer
Network Engineer at a tech services company with 1-10 employees
Real User
Top 5
Sep 12, 2024
Easy to manage different firewalls in different branches from one place
Pros and Cons
  • "Fortinet FortiGate Cloud makes it easy to manage different firewalls in different branches or locations from one place."
  • "The technical support team does not have enough technicians."

What is most valuable?

Fortinet FortiGate Cloud makes it easy to manage different firewalls in different branches or locations from one place. Since it's a central management system, it's easier to troubleshoot and access. We don't need on-premise access; we can just do it from the cloud, which is a good thing. The solution's SD-WAN capabilities enhance our network performance by making it easier to configure, which is also good.

What needs improvement?

The technical support team does not have enough technicians. Sometimes, the FortiAP causes a lot of problems with the Wi-Fi.

For how long have I used the solution?

I have been using the solution for two years.

What do I think about the stability of the solution?

Once we configure the devices, the solution is stable.

I rate the solution's stability an eight out of ten.

What do I think about the scalability of the solution?

The solution provides good scalability.

I rate the solution's scalability a seven out of ten.

How are customer service and support?

Contacting the support team is very time-consuming. The technical support team does not have enough technicians. I once did not get a technician even after being in queue for a couple of hours. Waiting in the queue for a technician is too time-consuming when the business is down.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have also used Cisco. Some competitor tools are very expensive.

How was the initial setup?

The solution's initial support is easy.

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup a seven out of ten.

What's my experience with pricing, setup cost, and licensing?

The solution's pricing is good compared to that of Cisco and Meraki devices.

What other advice do I have?

I would recommend the solution to other users.

Overall, I rate the solution an eight or nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiGate Cloud Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2026
Buyer's Guide
Download our free Fortinet FortiGate Cloud Report and get advice and tips from experienced pros sharing their opinions.