Jira Reviews

Large user base. Great for tracking defects but that's not really all it can do. It is used for tracking "issues" in general. Issues can include Defects, Change Requests, Requirements, User Stories (Agile), Sprint Planning (Agile), Progress Tracking, etc. The pricing is also excellent and they offer flexible subscription plans. Great technical support being a commercial product. Quite stable as hardly seen any downtime in the few years I've used it in different companies.

The workflow and layout can be confusing and takes a while to get used to.

Jira is one of best applications used for bug tracking, issue tracking and project management work. It has very good API integration features and supports a large number of plugins like for supporting Crucible, SVN, CVS, Bamboo build integration etc. It can be very easily integrated with other tools provided by the Atlassian. It has a great feature for showing up updates on comments through email notifications. It also supports configuring basic visibility levels for different sections.

Jira is not a highly customizable platform, all you can do is use various plugins and widget to fulfill your needs and if you need more than that, then you might have to look for other project management tools. It is also known to occasionally run out of memory. Customizing the Jira settings and configurations is a bit difficult and complex for first time users. Jira is primarily suitable for small to medium organizations only.

Jira is one of the best bug tracking, issue tracking and project management tools available in the market. It can be easily integrated with various 3rd party plugins related to project management, source code control systems, code review systems etc. Jira user interface is not very good, but is pretty decent. It is primarily suitable for small and medium organizations

- A very good project management platform which can be used for issue tracking, as well as bug tracking. - Can be very easily run on in house servers as a hosted solution. - Can be very easily integrated with various source control platforms like CVS, Git, Mercurial, Subversion etc. - Due to its plugin architecture, it can be very easily integrated with various software IDE's, like Eclipse. - Has support for integrating with various cloud based tools provided by Atlassian.

- The inbuilt search functionality is quite buggy and lacks even the basic features. - You'll end up struggling when searching for a particular JIRA item, if you don't have the JIRA number. - There's no regexp support, and you can't do arbitrary AND/OR/NOT queries. The search feature needs a revamp. - The product lacks stability, as it occasionally runs out of memory. - The user interface is far from perfect.

Having used JIRA for the last 2 years, I can definitely say that having this tool with you is a big plus when it comes to project management. Plugin architecture and support for the popular version controls systems like SVN, CVS, etc., which makes it even better. Although, there is still room for improvement in areas like user interface and the search functionality which doesn't support arbitrary AND/NOT/OR queries.

- Jira is used for bug tracking, issue tracking, and project management. - Jira has a powerful API, which means you can easily import or mash up your data with another system if need be – you haven’t locked yourself in! - Jira has been designed with a focus on task achievement, is instantly usable, and is flexible to work with. -you can create individual issue level security schemes, and specify the visibility of comments and work logs.

-At first, the documentation is typically light on needed information, is buggy, or is a little old. In general I found that I needed to do a bit of searching between the Jira documentation, issue tracking system, and the forums in order to get the information I needed, and it still didn't answer all of my questions. For the rest, I took a look at existing plug-ins to see how they had solved the problems. -I have found that Jira's customization can be very confusing in terms of configs and work flows, issue types, custom fields, etc. One should be confident and willing to do a lot of homework when taking on the implementation of anything other than the out-of-the-box functionality.

Jira is a bug and issue tracker primarily intended for software development. We use Jira internally to track all engagements within our team; as well as track bugs and issues for the web apps we develop. Jira is a very customizable product. It has a built in field builder that essentially lets you choose what fields you want to capture for your project. You can configure Jira’s custom fields at a system-wide, project specific and/or issue type level. Jira’s reporting component (or ‘filters’) make it easy to extract the information you want out of the system in several formats. Finally, Jira’s workflow features make it easy to define screens, based on business processes you might have.

Straightforward system that gets the job done. Easy to use and user-friendly.

This may not satisfy complex enterprise requirements that need a customizable platform.

Good investment.

We use Jira strategic management and overall best practices management.

Jira is easy to use and there are a lot of tools that are integrated with it.

The solution can improve by including test management functionality in a native bundle without plugins.

I have been using Jira for several years.

I have found Jira to be stable.

Jira is scalable.

We have approximately 50 users using this solution in my organization.

I have not used technical support.

The initial setup is simple.

We had our internal IT team that did the implementation and we do not require maintenance.

We are on an annual license to use Jira.

I evaluated other options. I choose Jira to work with because it is a popular solution and many of our customers use it.

I rate Jira an eight out of ten.

Public Cloud

Our primary use case for JIRA is for project tracking to see where our development team productivity is.

This product has been very helpful for me in terms of creating tasks and tracking my development team's productivity. 

I think support could be improved, in particular it would be helpful having a login for the support team.

I've been using this solution for six years. 

This solution is very stable.

This solution is scalable. 

It was easy to deploy this locally, I'm not sure if it would be the same at enterprise level. We have nearly 300 users in the company. 

I've tried some other solutions including Plenty, ClickUp and Azure. I feel that Jira is far better than these other solutions. 

I would recommend this product for people who have agility.

I rate this solution an eight out of 10. 

I have used Jira for defect management and issue management. This includes defect categorization, defect analysis, and defect summary, as well as exporting the defects. I have primarily used it from a user side perspective in both ITSM and agile delivery contexts.

Jira provides substantial analytical aspects, especially in defect categorization and routing. These features contribute to significant effort savings, roughly between ten to 15 person-days. Additionally, it aids in program management and overall effort management.

Jira provides substantial analytical aspects, especially in defect categorization and routing. These features contribute to significant effort savings, roughly between ten to fifteen person-days. Additionally, it aids in program management and overall effort management.

From an automation perspective, there are more aspects that could be needed, especially regarding natural language reporting in the generative AI context. I did an integration with UiPath on Jira, focusing on defect routing, however, the API documentation was not adequate.

I have used Jira for almost eight to ten years.

Jira is definitely recommended. I'd rate the solution eight out of ten.