What is our primary use case?
My main use case for Make involves automating WhatsApp messages, website visits, and how to reply to them. I'm not using it very frequently, but it is a helpful tool.
I once automated a few things with Make. If a client is onboarding and that person has some questions, I had submitted a few things, and accordingly, it was giving them a reply, and it was finally redirecting them towards my website.
I chose to automate that particular process ideally just to save my time because I was getting so many leads and needed to filter them out, determining which lead is a warm lead, which lead is a hot lead, or something similar.
I don't have anything else to add about my main use case or how it's helped me manage my leads. I think I have covered most of it. I will be using Make in the future, but as of now, I am using a lot of other tools as well.
What is most valuable?
The templates available on Make are really interesting, and they can really help a person who is starting a new company. But I think for my current situation, I can only leave this kind of review for now.
Make has helped me save time positively. The templates available on Make are really interesting and can genuinely help people who are starting new companies.
I cannot give you any particular metric, but overall, Make has helped me save my time.
Make has helped me save my time, and time is money, so obviously, eventually it has helped me save my money as well.
What needs improvement?
Make has helped me save time positively, but I think there is room for improvement in Make as well. I believe there were a lot of features related to Make that I was not able to use because of a lack of knowledge. If you could add some kind of tool or something which could help people who are laymen in terms of tech, that would be helpful.
As of now, I don't think I have a lot of things in my mind about how Make can be improved.
For how long have I used the solution?
I have been using the solution since September 2025.
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March 2026
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Which solution did I use previously and why did I switch?
I did not previously use a different solution for automation. Make was my first automation tool, so this was my very first experience with any kind of automation.
What about the implementation team?
I don't have any connections with this vendor other than being a customer. I just completed my course from Make, received my certifications, and used a few tools and templates.
What was our ROI?
Make has helped me save my time, and time is money, so obviously, eventually it has helped me save my money as well.
What's my experience with pricing, setup cost, and licensing?
I don't think I paid anything for Make. I just completed the course and got my certifications after I had passed the test.
Which other solutions did I evaluate?
My advice to others looking into using Make is to use it and explore a few things. You will be able to learn a few things which you will be needing in the future. Make is a helpful tool. But I think you should do a bit of marketing because I don't know many people who know about Make in person.
What other advice do I have?
I have not explored Make a lot, but it's decent.
I chose eight out of ten because I haven't used any tool which is related to automation. This was my first experience with an automation tool, and it was helpful for me. Obviously, I don't have any other tool in my mind which can help me automate a few things. There is always room for improvement for things, so that's why I'm giving an eight, not a perfect ten.
I'm not using Make very frequently as of now, but there was a time in the past few months when I was actually using it on a daily basis to automate some things.
When I was using Make regularly, it was deployed just through the make.com website.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.