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Real User
Mar 24, 2026
Automation has saved my time and now manages my client onboarding and lead filtering
Pros and Cons
  • "Make has helped me save my time, and time is money, so obviously, eventually it has helped me save my money as well."
  • "Make has helped me save time positively, but I think there is room for improvement in Make as well."

What is our primary use case?

My main use case for Make involves automating WhatsApp messages, website visits, and how to reply to them. I'm not using it very frequently, but it is a helpful tool.

I once automated a few things with Make. If a client is onboarding and that person has some questions, I had submitted a few things, and accordingly, it was giving them a reply, and it was finally redirecting them towards my website.

I chose to automate that particular process ideally just to save my time because I was getting so many leads and needed to filter them out, determining which lead is a warm lead, which lead is a hot lead, or something similar.

I don't have anything else to add about my main use case or how it's helped me manage my leads. I think I have covered most of it. I will be using Make in the future, but as of now, I am using a lot of other tools as well.

What is most valuable?

The templates available on Make are really interesting, and they can really help a person who is starting a new company. But I think for my current situation, I can only leave this kind of review for now.

Make has helped me save time positively. The templates available on Make are really interesting and can genuinely help people who are starting new companies.

I cannot give you any particular metric, but overall, Make has helped me save my time.

Make has helped me save my time, and time is money, so obviously, eventually it has helped me save my money as well.

What needs improvement?

Make has helped me save time positively, but I think there is room for improvement in Make as well. I believe there were a lot of features related to Make that I was not able to use because of a lack of knowledge. If you could add some kind of tool or something which could help people who are laymen in terms of tech, that would be helpful.

As of now, I don't think I have a lot of things in my mind about how Make can be improved.

For how long have I used the solution?

I have been using the solution since September 2025.

Buyer's Guide
Make
March 2026
Learn what your peers think about Make. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,797 professionals have used our research since 2012.

Which solution did I use previously and why did I switch?

I did not previously use a different solution for automation. Make was my first automation tool, so this was my very first experience with any kind of automation.

What about the implementation team?

I don't have any connections with this vendor other than being a customer. I just completed my course from Make, received my certifications, and used a few tools and templates.

What was our ROI?

Make has helped me save my time, and time is money, so obviously, eventually it has helped me save my money as well.

What's my experience with pricing, setup cost, and licensing?

I don't think I paid anything for Make. I just completed the course and got my certifications after I had passed the test.

Which other solutions did I evaluate?

My advice to others looking into using Make is to use it and explore a few things. You will be able to learn a few things which you will be needing in the future. Make is a helpful tool. But I think you should do a bit of marketing because I don't know many people who know about Make in person.

What other advice do I have?

I have not explored Make a lot, but it's decent.

I chose eight out of ten because I haven't used any tool which is related to automation. This was my first experience with an automation tool, and it was helpful for me. Obviously, I don't have any other tool in my mind which can help me automate a few things. There is always room for improvement for things, so that's why I'm giving an eight, not a perfect ten.

I'm not using Make very frequently as of now, but there was a time in the past few months when I was actually using it on a daily basis to automate some things.

When I was using Make regularly, it was deployed just through the make.com website.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Mar 24, 2026
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Yaniv Ivgi - PeerSpot reviewer
Business Owner at Chatbot-sales
Real User
Dec 31, 2023
An affordable cloud solution for automation and data manipulation

What is our primary use case?

We use Make to manipulate data, cut the numbers, take this line of code, and translate it to another line of code. SaaS products use XML, and other products use JSON. You need to translate to communicate between them. You have to make a transit code between them to communicate and take the backup between them.

What needs improvement?

Make has a single IP. We cannot use a single IP because of the security. There are a lot of crashes when you work manually. Also, they need to provide more models.

When you have an error, Make should inform them with guidance before you make the mistake. There is a lot of data you can confuse.

For how long have I used the solution?

I have been using Make for four years.

What do I think about the stability of the solution?

I rate the solution’s stability an eight out of ten.

What do I think about the scalability of the solution?

The solution's scalability is great.

The solution is for enterprises but is more suitable for medium- and small-size businesses.

How are customer service and support?

There is no issue with the technical support. I did use the support and community for help.

Which solution did I use previously and why did I switch?

Zapier is the only competition. Zapier is easy, but it becomes a more robust product when you understand Make. It becomes easier to use with visual and lightness in the building. This helps a lot to know where you are and where you will build inside instead of Zapier.

How was the initial setup?

The initial setup is simple and better than Zapier.

What's my experience with pricing, setup cost, and licensing?

Make is cheaper than Zapier.

What other advice do I have?

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Make
March 2026
Learn what your peers think about Make. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,797 professionals have used our research since 2012.
Fabien Sarran - PeerSpot reviewer
Founder at Leadspotion
Real User
Aug 28, 2022
Plenty of features, scales well, but can be complicated to use
Pros and Cons
  • "The most valuable features of Make are the additional options when compared to other similar solutions. For example, with Google my business, you can only do certain things with Zapier, whereas with Make, you can do a little bit more."
  • "Make could improve the ease of use, it can be more complicated than other solutions. There are a lot of elements that are more technical than in other solutions."

What is our primary use case?

I am using Make for things I cannot do with Zapier.

What is most valuable?

The most valuable features of Make are the additional options when compared to other similar solutions. For example, with Google my business, you can only do certain things with Zapier, whereas with Make, you can do a little bit more.

What needs improvement?

Make could improve the ease of use, it can be more complicated than other solutions. There are a lot of elements that are more technical than in other solutions.

For how long have I used the solution?

I have been using Make for approximately five years.

What do I think about the stability of the solution?

Make is a stable solution. I have not had many issues, but I am only using it as an add-on when some of the features are not available on Zapier.

What do I think about the scalability of the solution?

The scalability of Make is good. You need to pay more if you want to use more.

We have approximately three users in the company using the solution.

How was the initial setup?

The initial setup of Make is simple. The integration is similar to Zapier, they connect with the API of whatever system, and it is complete.

What about the implementation team?

We did the implementation of Make in-house.

What was our ROI?

We have seen a return on investment. When we cannot do operations with Zapier we use Make.

What's my experience with pricing, setup cost, and licensing?

The price of Make is approximately $20 per month for the platform.

Which other solutions did I evaluate?

I evaluated other solutions before choosing Make because my workflow needed more work and I was not able to do it with what I was using at the time.

What other advice do I have?

My advice to others is if you can get a system to be able to do whatever you need it to do, then use that system. Whatever fits your use case is what you should be using.

I rate Make a six out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user