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Microsoft Entra Verified ID Reviews

Vendor: Microsoft
4.0 out of 5
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What is Microsoft Entra Verified ID?

Microsoft Entra Verified ID offers robust identity verification with enhanced MFA features, integrating seamlessly with Active Directory while reducing server maintenance and enhancing security.

Get the Microsoft Entra Verified ID Buyer's Guide and find out what your peers are saying about Microsoft Entra Verified ID, Microsoft Intune, Microsoft Entra ID and more!
Microsoft Entra Verified ID is the #8 ranked solution in top Customer Identity and Access Management (CIAM) solutions and #21 ranked solution in top Microsoft Security Suite solutions. PeerSpot users give Microsoft Entra Verified ID an average rating of 8.0 out of 10. Microsoft Entra Verified ID is most commonly compared to Microsoft Intune: Microsoft Entra Verified ID vs Microsoft Intune. Microsoft Entra Verified ID is popular among the small business segment, accounting for 43% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 15% of all views.
Buyer's Guide
Microsoft Entra Verified ID
April 2026
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Microsoft Entra Verified ID mindshare

Product category:
Customer Identity and Access Manageme...
As of May 2026, the mindshare of Microsoft Entra Verified ID in the Customer Identity and Access Management (CIAM) category stands at 3.5%, up from 3.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Customer Identity and Access Management (CIAM) Mindshare Distribution
ProductMindshare (%)
Microsoft Entra Verified ID3.5%
Okta Platform15.2%
Auth0 Platform13.1%
Other68.2%
Customer Identity and Access Management (CIAM)

PeerResearch reports based on Microsoft Entra Verified ID reviews

TypeTitleDate
CategoryCustomer Identity and Access Management (CIAM)May 9, 2026Download
ProductReviews, tips, and advice from real usersMay 9, 2026Download
ComparisonMicrosoft Entra Verified ID vs Okta PlatformMay 9, 2026Download
ComparisonMicrosoft Entra Verified ID vs Auth0 PlatformMay 9, 2026Download
ComparisonMicrosoft Entra Verified ID vs Ping Identity PlatformMay 9, 2026Download
Suggested products
TitleRatingMindshareRecommending
Microsoft Intune4.1N/A95%355 interviewsAdd to research
Microsoft Entra ID4.3N/A95%276 interviewsAdd to research
 
 
Key learnings from peers
Last updated May 6, 2026

Valuable Features

Key features of Microsoft Entra Verified ID include robust security and auditing, seamless integration with Active Directory, and cloud-based functionality. Users value multi-factor authentication, especially number matching, for enhanced anti-phishing measures. The integration provides clarity in login tracking and fraud detection, reducing the need for manual log assessments. The cloud-based setup relieves organizations from server maintenance, enhancing operational efficiency.
  • "The biggest return on investment when using Microsoft Entra Verified ID is the single sign-on (SSO) feature."
  • "Entra allows us and our customers to access workloads on Azure and Office 365 securely, and we've integrated it with other applications to provide a single pane of glass for user identification, eliminating the need for multiple IDs."
  • "Microsoft Entra Verified ID has helped reduce fraud or impersonation attacks because if you are using a government-sanctioned ID, what is more secure than that?"

Room for Improvement

Microsoft Entra Verified ID could improve in reducing friction during two-factor authentication, offering more personalization and integrating biometric features, especially in standard B2C flows. Enhancements are needed in remembering devices and optimizing the timing of multi-factor authentication triggers. Expense is a concern that could be addressed. Some users encounter issues with MFA integration and its consistency. Additionally, there's potential for incorporating AI features for further development.
  • "I still feel the pricing is on the higher side for larger customers."
  • "Standard support could be improved, as it's often not as responsive."
  • "I have not really seen return on investment with Microsoft Entra Verified ID."

Pricing

  • "I still feel the pricing is on the higher side for larger customers. They don't pay anything for on-prem Active Directory. Although we receive additional features with Microsoft’s SSO, pricing is an area Microsoft can work on."
  • "The pricing and setup are standard. With Entra, you choose between P1 and P2 licenses. We recommend having at least one P2 license in a company for better alert management, even though P2 is more expensive."
  • "If one is cheap and ten is very expensive, I rate the product price as seven."

Popular Use Cases

Microsoft Entra Verified ID is primarily used for single sign-on with business applications. It is partially utilized for employee transitions. Managed Service Providers integrate it for authenticating clients to Office 365 or Azure, including Azure Active Directory integration. Organizations transitioning from VMware Horizon VDI to Azure VDI adopted it for onboarding customers. Some use it as a directory, storing user information and guest accounts, particularly in the non-profit sector.

Service and Support

Microsoft Entra Verified ID's customer service and support are seen as inconsistent. Some users appreciate the straightforward support with good documentation, while others haven't interacted with technical support. Microsoft support is occasionally rated between two to seven out of 10, with some describing it as unresponsive or slow. Verified Support, previously Premier Support, is quicker but more expensive. Generally, expectations for assistance are met with variable satisfaction levels among users.

Deployment

Users found Microsoft Entra Verified ID's initial setup easy and efficient. Its deployment on the cloud took only a few hours, especially with a limited number of users. Those knowledgeable in the process found it straightforward. Guided by Microsoft, the setup received high marks for its ease, with one user rating it nine out of ten. Deployments were completed quickly, reflecting the system's well-guided and user-friendly nature.

Scalability

Microsoft Entra Verified ID demonstrates strong scalability, supporting global operations and daily use. Users can easily scale the number of users according to their requirements due to its license-driven approach. Being a cloud-based service, scalability is effectively managed, providing flexibility and ease of expansion for diverse needs. The solution's capacity to handle numerous users efficiently underlines its capability in adjusting to various user demands while maintaining performance.

Stability

Users find Microsoft Entra Verified ID to be stable, often rating its steadiness highly. Many note its consistent performance, mentioning only a single incident of disruption during an update, which was quickly addressed within an hour. This reliability is highlighted as a strong attribute, with many users expressing confidence in its operational stability. Some users even rate their experience as high as nine out of ten, indicating significant satisfaction with its consistent functionality.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Microsoft Entra Verified ID Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business4
Large Enterprise4
By reviewers
By visitors reading reviews
Company SizeCount
Small Business54
Midsize Enterprise24
Large Enterprise48
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
10%
Construction Company
8%
Comms Service Provider
8%
Manufacturing Company
7%
Government
6%
Healthcare Company
6%
University
5%
Outsourcing Company
5%
Performing Arts
5%
Educational Organization
4%
Real Estate/Law Firm
3%
Marketing Services Firm
3%
Energy/Utilities Company
3%
Pharma/Biotech Company
2%
Engineering Company
2%
Transportation Company
2%
Retailer
2%
Logistics Company
2%
Hospitality Company
1%
Media Company
1%
Non Profit
1%
Legal Firm
1%
Renewables & Environment Company
1%
Insurance Company
1%

Compare Microsoft Entra Verified ID with alternative products

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Learn more about Microsoft Entra Verified ID

Entra Verified ID is a cloud-based identity solution providing robust security and auditing. It enhances user authentication and fraud protection with features like Face Check and number matching for MFA, seamlessly integrating with Active Directory. Users experience improved anti-phishing measures and operational efficiencies without needing extensive personnel. Integrating easily into existing systems like Azure AD and Office 365, it suits organizations looking to streamline identity verification processes.

What are the key features of Microsoft Entra Verified ID?
  • Robust Security and Auditing: Offers comprehensive monitoring for enhanced protection.
  • Cloud-Based System: Reduces server maintenance costs and complexity.
  • Enhanced Identity Verification: Features like Face Check and number matching for MFA.
  • Active Directory Integration: Seamlessly integrates to streamline workflows.
  • User Self-Service: Simplifies identity management for users.
  • Anti-Phishing Improvements: Protects against fraud and impersonation.
What benefits and ROI should users expect from Microsoft Entra Verified ID?
  • Operational Efficiency: Streamlines authentication with reduced personnel needs.
  • Fraud Protection: Enhances security against phishing and impersonation.
  • Cost Reduction: Lowers server maintenance costs through cloud solutions.
  • Simplified Identity Management: Eases integration with existing systems like Azure AD.
  • Improved User Experience: Facilitates user self-service and seamless authentication.

Microsoft Entra Verified ID is implemented across industries for user authentication and single sign-on in business applications. Organizations, including MSPs, utilize it for authentication in Office 365 and Azure, manage internal and guest accounts in the non-profit sector, and authenticate users with government-issued proof. It's also instrumental during client onboarding to Azure Cloud, ensuring secure and efficient identity verification.

Related questions

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What are the best practices to prevent a Brute Force attack via remote access?
  • 137
What is the difference between SOC 1, SOC 2, and SOC 3 compliance?

Product Categories

Product Categories
Customer Identity and Access Management (CIAM)
Microsoft Security Suite

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Microsoft Entra Verified ID Reviews Summary
Author infoRatingReview Summary
IT Director at Interwood Mobel Pvt Ltd3.5I find Microsoft Dynamics 365 Sales easy to use due to its integration with familiar Microsoft tools, though hybrid implementation needs improvement. Support is helpful, and Microsoft Entra Verified ID enhances user management and security for our hybrid environment.
Senior System Engineer at Prescriptive Data Solutions3.5I've found Microsoft Entra Verified ID simple to set up and useful for secure identity verification, particularly for clients, though user reluctance and limited adoption have made it hard to measure ROI or observe significant organizational impact yet.
IT Associate & Customer Support Analyst at a energy/utilities company with 1,001-5,000 employees5.0I've used Microsoft Entra Verified ID for a year to authenticate users securely; it’s stable, easy to deploy, cost-effective, and improved our login process, though API integration needs work. Overall, it suits our small nonprofit well.
IT Manager at Calgary United Way4.0I use Microsoft Entra Verified ID primarily for internal purposes in the non-profit sector, valuing its cloud-based nature, which eliminates server maintenance. While it's satisfactory, incorporating AI or addressing pricing could enhance its capabilities.
Director at a tech services company with 11-50 employees4.5I find Entra ID excellent for secure identity management, with its MFA number matching being highly effective against phishing. It's stable and scalable, though I'd like to see better biometric integration for B2C flows and more consistent standard customer support.
Virtualization Engineer at a computer software company with 11-50 employees4.0We utilize Microsoft Entra Verified ID for Azure VDI migrations, appreciating its SSO, security, and integration with on-premises AD, which boosts efficiency. However, MFA issues, customer support, and pricing are areas needing improvement.
Group IT Manager at a manufacturing company with 1,001-5,000 employees4.5In our company, we use Microsoft Entra Verified ID partially, mainly during employee relocations. Its most valuable aspects are security and auditing, and it meets all our requirements. However, the solution is expensive compared to Active Directory.
Partner marketing at a computer software company with 10,001+ employees3.0I use Microsoft Entra Verified ID for single sign-on in our business applications. I appreciate the two-factor authentication in the Microsoft Authenticator app, but the mandatory authentication from new locations feels impersonal and causes friction without offering personalized insights.