We primarily use the product as a tracking tool. It's project management software.
Sr. Account Manager at a tech services company with 11-50 employees
Fast, simple to use, and easy to set up
Pros and Cons
- "It has a nice interface that aligns with Excel and Word."
- "When moving resources between projects, it could be a bit more clear."
What is our primary use case?
How has it helped my organization?
It helps us track ongoing projects in our organization.
What is most valuable?
The reporting features are quite useful.
It's a very fast product.
We find it very simple to use. It has a nice interface that aligns with Excel and Word.
The product has an easy initial setup process.
The solution is stable.
What needs improvement?
When moving resources between projects, it could be a bit more clear. For example, Primavera has a very nice, intuitive approach.
The scalability may be limited.
We'd like the solution to be cheaper.
Buyer's Guide
Microsoft Project
September 2025

Learn what your peers think about Microsoft Project. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
For how long have I used the solution?
I've been using the solution for ten years.
What do I think about the stability of the solution?
The solution has been quite stable and reliable. There aren't bugs or glitches. It doesn't crash.
What do I think about the scalability of the solution?
The scalability is limited. You may need a special enterprise license to scale up a lot. What we have is fixed and limited.
We have three to ten users at this time.
We may increase usage depending on our upcoming needs.
How are customer service and support?
Technical support is helpful. We tend to use chat or email if we need help. They're pretty responsive.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We've only used Microsoft. We have not tried other solutions.
How was the initial setup?
The initial setup is very simple and quite straightforward.
What's my experience with pricing, setup cost, and licensing?
The cost is moderate. It's a bit costly.
What other advice do I have?
We're Microsoft users, not partners.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

MD at a tech services company with 11-50 employees
Scalable, with good time management for project planning
Pros and Cons
- "The most valuable feature of this solution is time management."
- "Collaboration is an area that needs improvements."
What is our primary use case?
We use this solution for project management and project planning.
How has it helped my organization?
It's very difficult to measure that aspect since we have not used a full-cycle. We are using it partially only, so it's very difficult to measure in that manner.
What is most valuable?
The most valuable feature of this solution is time management.
What needs improvement?
Collaboration is an area that needs improvements. If we could get into the collaboration aspect of it as well, it might be helpful.
In the next release, I would like to see features included to make the collaboration easier, and I would like to see the dashboard improved.
For how long have I used the solution?
I have been using Microsoft Project, for more than five years.
What do I think about the stability of the solution?
I can't comment on the stability because I haven't compared it with other products.
There are several products that could be user-friendly and easy to collaborate with.
What do I think about the scalability of the solution?
It's a scalable solution. We have not had any issues with scalability.
How are customer service and technical support?
We are also Microsoft partners. We have partner support in addition to regular support. It's nice and easy for us to get support.
What other advice do I have?
Microsoft Project is the best.
I would recommend this solution to others who are interested in implementing it.
It's important to get the appropriate training.
I would rate it a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Buyer's Guide
Microsoft Project
September 2025

Learn what your peers think about Microsoft Project. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
Director of Digital Transformation at a tech services company with 11-50 employees
Easy-to-use solution, but its project management features need improvement
Pros and Cons
- "The solution is stable."
- "It needs to be more comprehensive."
What is our primary use case?
We use the solution to manage the timeline for projects.
What is most valuable?
The solution is easy to use.
What needs improvement?
The solution's portfolio management and project management features need enhancement.
What do I think about the stability of the solution?
The solution is stable. I rate its stability a nine.
What do I think about the scalability of the solution?
The solution is easily scalable for new versions and features. I rate its scalability an eight.
Which solution did I use previously and why did I switch?
I have used different products before. Later, I decided to switch to Microsoft as it is user-friendly.
How was the initial setup?
The solution's initial setup is easy. It takes a few hours to complete.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive. I rate its pricing as a nine. We purchase a yearly basis license for it.
What other advice do I have?
The solution is easy to use but needs to be more comprehensive. I rate it as a seven.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Project Manager at a tech services company with 51-200 employees
Efficient for project management but pricing could be better
Pros and Cons
- "One of the best features is that it is easy to use."
- "It is positioned at the more high end. Sometimes it's more complicated than we need."
What is our primary use case?
It's mainly for project management or portfolio projects, managing schedules and workloads, and assigning tasks.
What is most valuable?
One of the best features is that it is easy to use.
What needs improvement?
It is positioned at the more high end. Sometimes it's more complicated than we need, so we look at other solutions that might be cheaper. So, the pricing could be better.
For how long have I used the solution?
I've been using it for around twelve months. We are using the latest version.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution.
How are customer service and support?
The customer support is good. I am very satisfied.
How was the initial setup?
The initial setup is straightforward. It's just downloading the initial file version, and it can be done on the same machine. It took me half a day to deploy it.
What about the implementation team?
It can be done in-house or with the help of a third-party integrator or consultant.
What was our ROI?
I have seen ROI.
What's my experience with pricing, setup cost, and licensing?
It is a subscription-based model.
What other advice do I have?
It's a handy tool for budget management.
Overall, I would rate it an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: September 2025
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