My primary use case is to take advantage of Microsoft Project Server to plan and track program project work at an enterprise level. Particularly, to enable tracking of actual project and program costs across multiple business lines.
Project Manager at a government with 10,001+ employees
It's pretty straightforward to use. It integrates nicely with Microsoft Project Server.
Pros and Cons
- "It's most useful feature is that it interfaces with Project Server so we can, from my perspective, from a portfolio perspective, we can see across the organization."
- "The scalability is co-dependent on the stability of the product. We have 4000 users, and at times the product is slow."
- "The packaging of Microsoft Project Professional is pretty simple as a product. But, the end-to-end enterprise is complex."
What is our primary use case?
What is most valuable?
The look and feel is familiar for users of the Microsoft Office Suite of applications. It is pretty straightforward to use. If you are not from a professional scheduling background, you could open it up and you would see how to do some pretty basic things without too much training.
It's most useful feature is that it interfaces with Project Server which enables a whole portfolio or enterprise perspective across the organization.
What needs improvement?
Project Professional is a powerful tool with many features and functions available for an experienced scheduler with advanced scheduling knowledge and skills. One primary problem that we have is that users that are new to project management and scheduling find it a little overwhelming when they are first introduced to the tool, particularly when they are introduced to features required to enable enterprise level planning and reporting.
To address this, we are creating a trial of custom views that mask some of the complexity involved to enable project cost estimates, effort records and resource assignments to be consumed at an enterprise level. Some people find having to fulfill enterprise level task and resource assignment rules a little overwhelming and frustrating when all they want to do is a simple project plan.
For how long have I used the solution?
More than five years.
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Microsoft Project
January 2026
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What do I think about the stability of the solution?
I haven’t experienced any stability issues with Project Professional client – problems can however occur on the server side depending on the number of custom fields used, and number and nature of dependencies created by multiple users in a single master schedule with links embedded in multiple project records.
Some users can create some very convoluted inter-dependencies and schedule conflicts that can impact performance of reporting at an enterprise level.
What do I think about the scalability of the solution?
We have around 700 active projects and over 4,000 users, at times the product is slow – this is often a result of insufficient server capacity.
How are customer service and support?
At present, we have in-house tech support. We really on Microsoft Partners with Project Server and Sharepoint Server experience for support occasionally.
Which solution did I use previously and why did I switch?
I have had experience using Primavera and Open Plan Professional previously. I personally find Project Professional to provide the same functionality from logic and scheduling perspective.
How was the initial setup?
The packaging of Microsoft Project Professional for enterprise use is relatively straight forward. The end-to-end enterprise implementation with Project Server is complex. Most of the complexity is on the people and process side of set-up for an enterprise rather than for a single project.
What's my experience with pricing, setup cost, and licensing?
I am not involved with this.
What other advice do I have?
My suggestion is to do homework and compare what other products are out there and how well they will fit with your organisation. This one's okay. I've personally used a range of different products, all potentially good choices, it just depends on the operating context and culture of the organization whether it's going to fit, or not.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Project Leader at a engineering company
Combined with a project management methodology such as PMI, it is effective for monitoring and control.
What is our primary use case?
- To manage projects in the area of telecommunications and infrastructure
- The control of time and money is paramount in today's world, with this tool it is possible to assign activities, resources, periods of duration, calculation of costs, calculation of deviations, reporting, among others.
- The monitoring, control and corrective actions are possible with this tool.
How has it helped my organization?
- Lifting of work plans
- Assignment and effective control of the resources of the organization
- The establishment of baselines allows the project leader to take corrective actions in case of deviations.
- It ensures quality and efficiency in each activity.
- Control of project costs.
What is most valuable?
- Application of hierarchies on activities
- Reassignment of resources in case the program detects an excessive workload on a particular resource
- Comparison with the baselines
- The possibility of automating repetitive activities utilizing "Visual Basic for applications"
- Robustes in the calculation of costs
- It's easy to use.
- Combined with a project management methodology such as PMI for example, it is effective for monitoring and control.
What needs improvement?
- The productivity of resources
- The tool allows the allocation of resources to the activities, however, if I want to measure the productivity of someone in particular, it is not so simple.
For how long have I used the solution?
More than five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Microsoft Project
January 2026
Learn what your peers think about Microsoft Project. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,733 professionals have used our research since 2012.
Application Architect at a tech vendor with 501-1,000 employees
Provides a better project view but should be easier to use
Pros and Cons
- "The solution is stable."
- "They should assist with tedious tasks."
What is our primary use case?
We use the solution for its Gantt diagrams and resource planning features.
What is most valuable?
The solution provides a better project view with the help of Gantt charts. As well as the resource planning features help us streamline tasks efficiently.
What needs improvement?
The solution could be easier to use. We require some assistance in case of tedious tasks.
For how long have I used the solution?
We have been using the solution for many years.
What do I think about the stability of the solution?
The solution is stable. I rate its stability as an eight.
What do I think about the scalability of the solution?
We have around ten users of the solution in our organization.
How was the initial setup?
The solution's initial setup was straightforward.
What about the implementation team?
Our in-house team, including engineers and system administrators, implemented the solution.
What other advice do I have?
I rate the solution as a seven.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director of Digital Transformation at a tech services company with 11-50 employees
Easy-to-use solution, but its project management features need improvement
Pros and Cons
- "The solution is stable."
- "It needs to be more comprehensive."
What is our primary use case?
We use the solution to manage the timeline for projects.
What is most valuable?
The solution is easy to use.
What needs improvement?
The solution's portfolio management and project management features need enhancement.
What do I think about the stability of the solution?
The solution is stable. I rate its stability a nine.
What do I think about the scalability of the solution?
The solution is easily scalable for new versions and features. I rate its scalability an eight.
Which solution did I use previously and why did I switch?
I have used different products before. Later, I decided to switch to Microsoft as it is user-friendly.
How was the initial setup?
The solution's initial setup is easy. It takes a few hours to complete.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive. I rate its pricing as a nine. We purchase a yearly basis license for it.
What other advice do I have?
The solution is easy to use but needs to be more comprehensive. I rate it as a seven.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Project Manager at a tech services company with 51-200 employees
Efficient for project management but pricing could be better
Pros and Cons
- "One of the best features is that it is easy to use."
- "It is positioned at the more high end. Sometimes it's more complicated than we need."
What is our primary use case?
It's mainly for project management or portfolio projects, managing schedules and workloads, and assigning tasks.
What is most valuable?
One of the best features is that it is easy to use.
What needs improvement?
It is positioned at the more high end. Sometimes it's more complicated than we need, so we look at other solutions that might be cheaper. So, the pricing could be better.
For how long have I used the solution?
I've been using it for around twelve months. We are using the latest version.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution.
How are customer service and support?
The customer support is good. I am very satisfied.
How was the initial setup?
The initial setup is straightforward. It's just downloading the initial file version, and it can be done on the same machine. It took me half a day to deploy it.
What about the implementation team?
It can be done in-house or with the help of a third-party integrator or consultant.
What was our ROI?
I have seen ROI.
What's my experience with pricing, setup cost, and licensing?
It is a subscription-based model.
What other advice do I have?
It's a handy tool for budget management.
Overall, I would rate it an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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