I am a utilities consultant, and I use it within the utility industry for managing different types of projects, such as for implementing a new system or new processes.
Utilities Consultant at a consultancy with 51-200 employees
Reliable, simple, and pretty intuitive, but needs better reporting and integration
Pros and Cons
- "It is easy to use and pretty intuitive. User interfaces have stayed the same for the most part for the last 20 years. So, there is a familiarity."
- "Its reporting and its integration with some of the other related systems should be improved. It is not very easy to integrate."
What is our primary use case?
How has it helped my organization?
I don't know how it directly benefits our business per se because it helps our clients.
What is most valuable?
It is easy to use and pretty intuitive. User interfaces have stayed the same for the most part for the last 20 years. So, there is a familiarity.
What needs improvement?
Its reporting and its integration with some of the other related systems should be improved. It is not very easy to integrate.
Its scalability is not so good for the most part.
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July 2026
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For how long have I used the solution?
I have been using this solution for altogether 20 years.
What do I think about the stability of the solution?
It is pretty reliable. I can't recall any issues.
What do I think about the scalability of the solution?
It is not so good for the most part. It is good for what we needed it for. Occasionally, we needed to be able to scale it up, but it is not as effective as some of the other systems.
We have around 30 project managers who are using it. We're all dispersed across the US, and it is being used extensively.
How are customer service and support?
We have no experience with them.
Which solution did I use previously and why did I switch?
I've used other project management solutions. Its simplicity and ease of use are the primary drivers.
How was the initial setup?
The initial setup was straightforward. I didn't do it. Our IT guys did it, but once they got the process done, it took less than an hour.
What about the implementation team?
We just did it ourselves. For its maintenance, we require probably a fourth of a person.
What other advice do I have?
As with anything, there is training, and there are standards. Make sure you have enough training and make sure you've established enterprise standards.
It is reliable, and a lot of people know it. I would give it a seven out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
SVP, Emerging Data Platforms at a financial services firm with 10,001+ employees
Good project planning features, good charts, and good at doing what it is supposed to do
Pros and Cons
- "The standard project planning features and charts are most valuable."
- "When a project plan becomes huge, it is painful to arrange and structure the project in Microsoft Project. Currently, you require a separate product for managing agile projects, and people are using Jira and Rally to manage stories in agile. Primarily, on the software development side, people are kind of moving away from Microsoft Project."
- "When a project plan becomes huge, it is painful to arrange and structure the project in Microsoft Project."
What is our primary use case?
We use it for IT project management. It is mainly used for managing tasks.
What is most valuable?
The standard project planning features and charts are most valuable.
What needs improvement?
When a project plan becomes huge, it is painful to arrange and structure the project in Microsoft Project.
Currently, you require a separate product for managing agile projects, and people are using Jira and Rally to manage stories in agile. Primarily, on the software development side, people are kind of moving away from Microsoft Project.
For how long have I used the solution?
I have been using this solution for 15 years.
What do I think about the stability of the solution?
It is stable but not for huge project plans.
What do I think about the scalability of the solution?
I am using its desktop version. They also have an online version where you can collaborate and do things like that. It is Office 365, which I don't use.
In terms of users, around 10,000 people might be using it. Its users include service delivery managers, project managers, and business analysts.
How are customer service and technical support?
I never had to use tech support for Microsoft Project.
Which solution did I use previously and why did I switch?
I have used a competing product that was free and open-source, but it didn't have as many features as Microsoft Project.
We are kind of migrating to Jira for the agile model because we mostly have agile-based developments. All task stories and other things are managed in Jira. We are not using Microsoft Project that much now. It is only being used for project planning and for creating task dependencies.
How was the initial setup?
In my organization, it is already packaged and available.
What other advice do I have?
I would advise others to learn about project planning. There is good enough information available online on Microsoft's website.
I would rate Microsoft Project an eight out of ten. It is good at doing what it is supposed to do.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Microsoft Project
July 2026
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Systems Software Specialist III at a government with 5,001-10,000 employees
Easy to use with a good user interface and excellent scalability
Pros and Cons
- "The user interface is very clean."
- "My life has improved so much with Microsoft Project."
- "Once we commit our status, changing it is hard."
What is our primary use case?
We primarily use the solution to enter our status and our time. For each task that we're doing, we have to enter a monthly status. It's for project management.
What is most valuable?
Overall, the solution has been so much better than the previous project management tool we had been using.
It's very easy to select the projects. It's so easy to save the project, task, and hours that I want. You don't have to think about it.
The user interface is so clean. The previous EPM product was so hard to understand in terms of the user interface.
What needs improvement?
Once we commit our status, changing it is hard. Sometimes, I may make a mistake about a holiday or something. I may not remember that there was a particular day that was a holiday and I may enter time on that day as if I worked. Sometimes I want to fix it. It would be ideal if the holidays were pre-installed so that we wouldn't make that mistake, that would be ideal. It should allow us to set it so that we cant enter time on holidays.
I have only explored maybe 5% of Microsoft Project as we're only using it to log things. I haven't seen a lack of features.
For how long have I used the solution?
I've been using the solution for about one year at this point.
What do I think about the stability of the solution?
I haven't had any issues with stability. There aren't bugs or glitches, at least, none that I have witnessed. It doesn't crash or freeze. Overall, it's quite good.
What do I think about the scalability of the solution?
Every employee has to use this solution, and we are a sizable organization. Likely, we have thousands of users on this product.
The solution is on the cloud, and therefore it can scale so well. We have our own internal cloud, and Microsoft has a cloud as well. If a company wants to expand it, it should be able to do so with relative ease.
How are customer service and technical support?
I can't speak to the quality of Microsoft's technical support. I've never contacted them, so I can't say how knowledgeable or responsive they are. We have our own internal support. We are a very big organization, so we have an internal support team that assists us if we need help. They may reach out to Microsoft directly, however, I have no knowledge of their interactions.
Which solution did I use previously and why did I switch?
We did previously use a different project management solution. I've only seen the user interface. It's my understanding that it is called EPM, or something to that effect. I like Microsoft's solution much more. It's a better product.
How was the initial setup?
I only use the solution. I did not have to set it up. I can't speak to how easy or difficult it is to do this as I am just an end-user in the company.
What other advice do I have?
I'm an end-user and customer. My organization is a large company and we're a big customer of Microsoft.
I don't know which version of the solution I'm currently using.
My life has improved so much with Microsoft Project. It works extraordinarily well.
Overall, I would rate it at a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr. Project Manager at Stradley Ronon
Included with Microsoft 365 and does everything I need it to do
Pros and Cons
- "It comes with our Office 365."
- "This solution probably does everything that I need it to do, but I just don't know how to do it yet."
- "The new version has made it a bit more complicated."
What is our primary use case?
Microsoft Project helps to manage our projects.
How has it helped my organization?
We can't say that there has been an improvement. We are trying to get to that point, but we are only into it with the new version for a month.
What is most valuable?
It comes with our Office 365.
We started using it and we stopped using LiquidPlanner.
I am most comfortable using Microsoft Project just because I have used it for so long, but we are still trying to figure out the new version at the moment.
What needs improvement?
The new version has made it a bit more complicated. We are trying to synchronize Project Online and Planner.
In Team Planner, there is supposed to be a way that you can sync your tasks in the Project Plan with Planner so that the project team doesn't necessarily need to use Microsoft Project. They can see what tasks are assigned to them, do them and update the status.
But, we haven't been able to figure that out yet.
They can make it easier to streamline the product.
When using Microsoft Project, the desktop and Planner don't seem to talk to each other as seamlessly as I would hope. It is possible that it is a user error and we have not configured it correctly. My IT team is new to it as well.
For how long have I used the solution?
I have had approximately 20 years of experience with Microsoft Project.
I just started using the latest version a little over a month ago.
I have the desktop app and on the cloud.
What do I think about the stability of the solution?
At the moment we have an issue with synchronization with the planner. We are trying to get it to work by watching YouTube videos and the IT director has been working with the vendor to see how to get the functionality to work.
It's unknown if we need a plug-in or not. It is difficult to decipher whether or not it's us or them because we are so green with the product.
What do I think about the scalability of the solution?
From what I can tell, there is a lot that you can do with it. Power BI, reporting, SharePoint, and Teams are all supposed to connect in some way, but, it's not as intuitive as I thought it would have been.
There isn't a lot that is available that tells you how to do this. You have to figure it out which is what we are trying to do. I wish that it was a bit more straightforward.
Currently, there are two of us who use Microsoft Project because we are trying to get it configured in a way that makes sense for our organization before we can bring in the rest of the team that may need to use it.
How are customer service and technical support?
We have not used technical support.
Which solution did I use previously and why did I switch?
Previously, we were using LiquidPlanner.
LiquidPlanner is a tool that you would use in an ideal situation for project management, which almost never happens. I can't get my organization to punch a time clock, and that is what LiquidPlanner is.
How was the initial setup?
The initial setup is a bit more complex than I would have hoped for or that I am used to. Again, it is possible that it's a lack of know-how and education with this product.
What's my experience with pricing, setup cost, and licensing?
It gets expensive when having to add all of the plugins and everything that you need.
What other advice do I have?
I would suggest using an expert. Get an implementation vendor to set it up for you.
This solution probably does everything that I need it to do, but I just don't know how to do it yet.
I like Microsoft Project and it does everything that I need it to do, but it doesn't do everything. That's Microsoft; they always get you to about 80% there, and then you need some type of plugin or API. It never quite does everything.
I would rate Microsoft Project an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Group Supervisor at a tech services company with 201-500 employees
Useful for project planning and milestone tracking but needs integration with AutoCAD
Pros and Cons
- "The tool helps us to check milestones. After doing tasks, our team updates them. Regarding functionalities in Microsoft Project, the number one feature is reminders. With so many projects, sometimes you forget; some projects might slip up or disappear. This feature is very useful."
- "I would like to see a direct integration of Microsoft Project with AutoCAD. It will make client presentations easy."
What is our primary use case?
Our company uses Microsoft Project primarily for project planning and milestone tracking.
What is most valuable?
The tool helps us to check milestones. After doing tasks, our team updates them. Regarding functionalities in Microsoft Project, the number one feature is reminders. With so many projects, sometimes you forget; some projects might slip up or disappear. This feature is very useful.
Additionally, we can track the tasks we can do within a particular project, which is another feature we use. Lastly, we use the tracking function to set deadlines and see what is being accomplished and what remains. The design team uses these features.
The tool's integration was easy and seamless. We also use it to get a summary of the entire business.
What needs improvement?
I would like to see a direct integration of Microsoft Project with AutoCAD. It will make client presentations easy.
For how long have I used the solution?
I have been working with the product since 2015.
What do I think about the stability of the solution?
I rate the tool's stability a nine out of ten.
What do I think about the scalability of the solution?
I rate the solution's scalability a six out of ten. It's a bit complex to ask some new users. In terms of scalability, for example, if you have two projects or departments you want to merge, you might face challenges. You might have to type them in manually and do manual merging. So, if something could be done to simplify this, it would be great. My company has around 15 users.
How was the initial setup?
The tool's deployment is easy.
What's my experience with pricing, setup cost, and licensing?
I rate the solution's pricing a three out of ten.
What other advice do I have?
I rate the overall product a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solution Consultant SAP MM/QM & HCM SuccessFactors at C2G
A stable and easy-to-deploy solution that can be used to manage project timelines
Pros and Cons
- "I use Microsoft Project to manage project timelines."
- "Microsoft Project should provide better documentation regarding the usage of the solution."
What is most valuable?
I use Microsoft Project to manage project timelines.
What needs improvement?
Microsoft Project should provide better documentation regarding the usage of the solution.
For how long have I used the solution?
I have been using Microsoft Project for the past five years.
What do I think about the stability of the solution?
Microsoft Project is a pretty stable solution.
I rate Microsoft Project an eight out of ten for stability.
What do I think about the scalability of the solution?
It depends on your system's RAM, but Microsoft Project is scalable. Three users use the solution in our organization.
I rate Microsoft Project an eight out of ten for scalability.
Which solution did I use previously and why did I switch?
I previously used the solution called Trello.
How was the initial setup?
Microsoft Project's initial setup is straightforward.
What about the implementation team?
Microsoft Project was deployed by the IT team and my office administrator within thirty minutes. You can just install the solution and start using it.
What was our ROI?
The ROI with Microsoft Project is good as there's a real need for the solution.
What's my experience with pricing, setup cost, and licensing?
We have to pay for a yearly license for Microsoft Project.
What other advice do I have?
I would recommend Microsoft Project to other users and ask them to get trained to use the solution.
Overall, I rate Microsoft Project an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Production of pharmaceutical products at khaled.miles@labosalem.com
It's easy to use and helps us visualize our progress
Pros and Cons
- "Microsoft Project is easy to use and helps our teams visualize the evolution of our projects."
- "The Microsoft license is relatively expensive."
What is our primary use case?
We use Microsoft Project to develop IT projects for a pharmaceutical company. It helps us coordinate between teams of developers and admins.
What is most valuable?
Microsoft Project is easy to use and helps our teams visualize the evolution of our projects.
What needs improvement?
The Microsoft license is relatively expensive.
For how long have I used the solution?
I have used MS Project for about five years.
What do I think about the stability of the solution?
I rate MS Project nine out of 10 for stability.
What do I think about the scalability of the solution?
MS Project is scalable. Twenty-five people in my company
Which solution did I use previously and why did I switch?
We had another project management solution, but we switched to Project when the company adopted 365.
How was the initial setup?
Installing Microsoft Project is effortless. The initial installation took me about two or three days. It was easy to install after I took the online courses. I didn't need an integrator or a consultant.
What other advice do I have?
I rate Microsoft Project nine out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr. Account Manager at a tech services company with 11-50 employees
Fast, simple to use, and easy to set up
Pros and Cons
- "It has a nice interface that aligns with Excel and Word."
- "When moving resources between projects, it could be a bit more clear."
What is our primary use case?
We primarily use the product as a tracking tool. It's project management software.
How has it helped my organization?
It helps us track ongoing projects in our organization.
What is most valuable?
The reporting features are quite useful.
It's a very fast product.
We find it very simple to use. It has a nice interface that aligns with Excel and Word.
The product has an easy initial setup process.
The solution is stable.
What needs improvement?
When moving resources between projects, it could be a bit more clear. For example, Primavera has a very nice, intuitive approach.
The scalability may be limited.
We'd like the solution to be cheaper.
For how long have I used the solution?
I've been using the solution for ten years.
What do I think about the stability of the solution?
The solution has been quite stable and reliable. There aren't bugs or glitches. It doesn't crash.
What do I think about the scalability of the solution?
The scalability is limited. You may need a special enterprise license to scale up a lot. What we have is fixed and limited.
We have three to ten users at this time.
We may increase usage depending on our upcoming needs.
How are customer service and support?
Technical support is helpful. We tend to use chat or email if we need help. They're pretty responsive.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We've only used Microsoft. We have not tried other solutions.
How was the initial setup?
The initial setup is very simple and quite straightforward.
What's my experience with pricing, setup cost, and licensing?
The cost is moderate. It's a bit costly.
What other advice do I have?
We're Microsoft users, not partners.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Director at a tech services company with 201-500 employees
High reliability, great reporting feature, with multiple license options
Pros and Cons
- "I have found that the chart reporting feature is very helpful for us currently."
- "I would like to see both Time and Team based options improved."
- "Time-based planning becomes very difficult because the big projects every task is related to each other, if you change some processes a little bit, every detail is changing."
What is our primary use case?
Our primary use case is for project activities, planning, work breakdown structures, financial and activity-based planning.
What is most valuable?
I have found that the chart reporting feature is very helpful for us currently.
What needs improvement?
Time-based planning becomes very difficult because the big projects every task is related to each other, if you change some processes a little bit, every detail is changing. I would like to see both Time and Team based options improved. Some financial improvements would be great.
For how long have I used the solution?
I have been using Microsoft Project for the past ten years.
What do I think about the stability of the solution?
Microsoft Project is stable.
What do I think about the scalability of the solution?
Microsoft Project is scalable.
How was the initial setup?
The deployment is very easy. Follow the instructions, and you can easily install the application.
What about the implementation team?
One is stand-alone deployment. It is very easy. You only purchase the product and install it on your own computer. The other one requires a more sophisticated process because that is called project server and the endpoint is similar, but the deployment part is very different because the project management server requires some more proficiency in the installation and setup.
What's my experience with pricing, setup cost, and licensing?
The cost for an on-premisis-based license is a one-time fee, and the cloud-based is an annual payment plan.
What other advice do I have?
I would rate Microsoft Project an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Superintendent at a mining and metals company with 1,001-5,000 employees
A handy tool that manages every element of project planning
Pros and Cons
- "A lot of valuable features have been added in the last three years, including scheduling automation and intelligence."
- "MS Project is good for anyone working on project planning and looking for a handy tool to manage everything."
- "In the next release, Microsoft should include cross-project integration."
What is our primary use case?
I mainly use MS Project for project planning, scheduling, and tracking.
What is most valuable?
A lot of valuable features have been added in the last three years, including scheduling automation and intelligence.
What needs improvement?
In the next release, Microsoft should include cross-project integration.
For how long have I used the solution?
I've been using Microsoft Project for seven years.
What do I think about the stability of the solution?
MS Project is very stable.
What do I think about the scalability of the solution?
This is a very scalable solution.
How are customer service and support?
Microsoft's technical support is moderate.
How would you rate customer service and support?
Neutral
How was the initial setup?
The setup was very straightforward and took about fifteen minutes. I'd rate the ease of setting up four out of five.
What about the implementation team?
I implemented in-house.
What's my experience with pricing, setup cost, and licensing?
Licensing costs vary depending on the user volume. The pricing is good, I'd rate it four out of five.
What other advice do I have?
MS Project is good for anyone working on project planning and looking for a handy tool to manage everything. I'd give it a rating of eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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