When I was still in the pre-sales team, I used MS Project to manage the projects that we engage with the client. We use it and are not selling it.
IT Server Platform Manager at IBM
Reliable with good performance and the capability to expand as needed
Pros and Cons
- "The solution is stable."
- "The stability is good; there are no bugs or glitches, and it doesn't crash or freeze."
- "Technical support needs improvement. It's hard to reach technical people to get the help you need."
What is our primary use case?
What is most valuable?
The solution is stable.
We can scale the solution as needed.
What needs improvement?
Technical support needs improvement. It's hard to reach technical people to get the help you need.
For how long have I used the solution?
I've used the solution for two to three years.
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Microsoft Project
October 2026
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What do I think about the stability of the solution?
The stability is good. there are no bugs or glitches, and it doesn't crash or freeze. It is reliable, and I find the performance to be good.
What do I think about the scalability of the solution?
I was able to scale on my project and never had any issues with scaling.
We had four people on the sales and pre-sales team using it.
How are customer service and support?
I've dealt with Microsoft's technical support a lot. Often, there were delays. It was very hard to get someone technical involved when we had issues. I have to say that I was not particularly satisfied with the level of service they provided to us.
Which solution did I use previously and why did I switch?
I did not previously use a different product. This was the only solution provided to me by my company. I had no other choice for using other products.
How was the initial setup?
I'm not sure how the setup was. I just used it. It was already on my laptop, and I just started using it for my work, so I can't speak to how it was implemented or how long it took to do so. My understanding is that you don't need a lot of people to handle the installation process.
What's my experience with pricing, setup cost, and licensing?
I'm not sure what the licensing costs were. I never handled that aspect of the solution.
What other advice do I have?
I was an end-user of the product.
Overall, I would recommend the solution to others to use.
I'd rate the solution eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Technology Program Manager at a government with 10,001+ employees
Integrates with Visio and allows us to have a milestone schedule and a breakdown of work
Pros and Cons
- "Being able to get a milestone schedule or a breakdown out of it is valuable. It can integrate into Visio, which is helpful."
- "Its user interface could be a little bit more intuitive. Not everybody has the luxury of going to training and understanding which button does what and the functionality. The user interface should be improved to make it a little bit more intuitive. It is not user-friendly. I've dealt with it for a number of years, so it is not hard for me to figure it out, but you would need a quick reference guide or something to say, "Here are the basics. This is how you do X.""
What is our primary use case?
We use it for the Gantt functionality. We can do project schedules and use the WBS piece to break down the work. We are able to generate reports for leadership to show project schedules, milestone schedules, etc.
It is installed on the desktop. It is not connected to the project server or anything like that.
What is most valuable?
Being able to get a milestone schedule or a breakdown out of it is valuable. It can integrate into Visio, which is helpful.
What needs improvement?
Its user interface could be a little bit more intuitive. Not everybody has the luxury of going to training and understanding which button does what and the functionality. The user interface should be improved to make it a little bit more intuitive. It is not user-friendly. I've dealt with it for a number of years, so it is not hard for me to figure it out, but you would need a quick reference guide or something to say, "Here are the basics. This is how you do X."
For how long have I used the solution?
I have been using this solution for about five or six years.
What do I think about the stability of the solution?
It is stable.
How are customer service and support?
I haven't contacted them.
How was the initial setup?
It takes a while to build, but it will probably depend on the project size and all the dependencies. So, it isn't exactly straightforward, but it also depends on the size of the project or the scope of the project.
What other advice do I have?
It is pretty straightforward. There isn't anything heavy about it.
I would rate it an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Microsoft Project
October 2026
Learn what your peers think about Microsoft Project. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
920,929 professionals have used our research since 2012.
IT Project Manager at Awash International Bank
Plan the work and implementation of all your projects in one solution
Pros and Cons
- "I find all the features of the solution valuable."
- "The solution is currently a bit slow and can be faster."
What is our primary use case?
The primary use case of this solution is to help plan the work and implementation plans for our projects.
What is most valuable?
I find all the features of the solution valuable.
What needs improvement?
The solution is currently a bit slow and can be faster.
For how long have I used the solution?
I have been using the solution for one year.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
Which solution did I use previously and why did I switch?
Before switching to this solution I used online tools to help with our project implementations and monitoring tasks.
What's my experience with pricing, setup cost, and licensing?
I believe the licensing for the solution is based on an annual fee.
What other advice do I have?
I give the solution an eight out of ten.
We have over ten people in our IT project department that currently use this solution.
I recommend the solution to everyone.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Project Manager at USCCG
The timeline is integrated seamlessly, but it lacks the ease of use and scalability of a cloud-based tool
Pros and Cons
- "Microsoft Project's integrated timeline is tied to the project plan almost seamlessly, and you add whatever action item or milestone you choose. All you have to do is set up a column and click on the timeline. It will automatically put it in there and allow you to choose the type, whether it's a bar or if it's a milestone, just pointing out that single milestone"
- "Project is not easy to scale. It isn't a cloud-based solution where everybody can utilize it at the same time without version issues when you save your file. We use it at the enterprise level, but you have to share the files to others within your organization through Teams or SharePoint. One improvement would be to transition to cloud-based functionality. However, that might limit the functionality in other ways."
What is our primary use case?
We're using Microsoft Project on multiple tiers to perform inventory optimization, production planning, and purchasing.st built the project a week ago using Microsoft Project from start to finish. We built in all the functionality we have to cover. All the updates, action items, etc., are in there.
In my previous position with a leading 3PL, the provider of our warehouse management system, Blue Yonder, used Project. Nevertheless, it was seamless to integrate a Project file because Smartsheet offers the ability to upload MPP files. But at the same time, we would make changes and adjustments with Project. I'm currently using Microsoft Project for all my projects.
What is most valuable?
Microsoft Project's integrated timeline is tied to the project plan almost seamlessly, and you add whatever action item or milestone you choose. All you have to do is set up a column and click on the timeline. It will automatically put it in there and allow you to choose the type, whether it's a bar or if it's a milestone, just pointing out that single milestone.
What needs improvement?
With Smartsheets, we can easily integrate and allow users outside the company to access our files. We can manage their access directly inside the project plan. I can allow my customers to jump on there to see the project while limiting their access to certain sheets or views. If I want I can allow them to view, edit, or share it.
Microsoft Project has similar functionality, but I can't just give them a link. We have to bring them into using a company server because that's where we have it stored. There are more steps and assigning permissions is more convoluted.
What do I think about the stability of the solution?
The stability is generally good, but it's affected by the sharing aspect because you have to utilize OneDrive, Teams, or SharePoint. The stability is heavily tied to how quickly it saves the MPP file. If there's a processing gap when you're saving the project, it'll end up creating another edition. It typically uses your user ID and tags it, but the original will still be there, and it may not have the changes. When you start to use it with additional users, the stability in terms of saving is reduced. It's maybe a five out of 10 for stability in that sense.
What do I think about the scalability of the solution?
Project is not as easy to scale. It isn't a cloud-based solution where everybody can utilize it at the same time without version issues when you save your file. We use it at the enterprise level, but you have to share the files with others within your organization through Teams or SharePoint. One improvement would be to transition to cloud-based functionality. However, that might limit the functionality in other ways.
How are customer service and support?
I haven't used Microsoft support for Project because I have enough experience that I don't need to. However, I have contacted Microsoft support recently to as questions about Excel. You can't pick up a phone and call them. Instead, you initiate a chat session on their website, and they will call you back in some cases.
It may be because Smartsheets doesn't have the same global user base, but their problem-solving is fantastic, whereas Microsoft support seems a little convoluted.
How was the initial setup?
The installation is easy. Setting up a project takes a little bit longer. It's not as intuitive as Smartsheets, but it's relatively easy. You have to have a base knowledge to use either product, but I would rate Smartsheets eight out of 10 for ease of use, while Microsoft Project is maybe five out of 10 because it's not as intuitive.
What's my experience with pricing, setup cost, and licensing?
It depends on the scale, but in some instances, the licensing was around $600 per user.
What other advice do I have?
I rate Microsoft Project seven out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Global PMO Manager, Project & Portfolio Management Office Manager at a manufacturing company with 1,001-5,000 employees
Improves visibility, offers good integration, and is robust
Pros and Cons
- "The integration between SharePoint and Power BI has been great."
- "We've seen an ROI from the aspect of efficiencies and having information in one central location."
- "We need more integration with Microsoft Teams and other collaboration tools."
- "The product could be more user-friendly in some areas."
What is our primary use case?
We primarily use the solution for portfolio management, project management, and program management. It is also used for reporting to leadership on a portfolio level.
How has it helped my organization?
It gives the enterprise and leadership the visibility of what's going on with their enterprise. It provides visibility to all the projects that are going on within the company.
What is most valuable?
The integration between SharePoint and Power BI has been great.
The stability is good.
You can scale the solution as needed.
What needs improvement?
We need more integration with Microsoft Teams and other collaboration tools.
The product could be more user-friendly in some areas.
For how long have I used the solution?
I've used the solution for a while. I've used it over the last 12 months at least.
What do I think about the stability of the solution?
The stability is pretty good. It's easy to use and reliable.
What do I think about the scalability of the solution?
The solution can scale. It can scale for a company that's dealing with a medium-size company dealing with 10 to 20 projects, all the way to the large companies dealing with hundreds of projects it's very scalable.
We've got the technology department using the product. We also have businesses using it as well. We have a total of 100 plus people that are using it today in our company.
The solution is being used extensively. We do have plans on working with a third party to potentially make the solution even more user-friendly.
How are customer service and support?
I haven't used their technical support, however, I've partnered up with Microsoft Partners to come up with potential future solutions.
Which solution did I use previously and why did I switch?
Before Microsoft Project Online, we just used Microsoft Project Desktop and we utilized Microsoft SharePoint to create lists in order to create portfolio trackers and project trackers that way. We needed a more robust solution that can track risk management, budgetary prioritization, et cetera. Microsoft Project does that for us.
How was the initial setup?
The setup can be both complex and easy. I'd rate it 3.5 out of five, with five being an easy setup.
Deployment involves usually implementing the new tools and then adopting and having people use it. Implementation took about three months and then the adoption took another six to eight to nine months of training and making sure people use the tool.
We have admins and that's one or two folks that can handle any maintenance requirements. It's not a high-maintenance product.
What about the implementation team?
We had a consultant assist us with the implementation.
What was our ROI?
We've seen an ROI from the aspect of efficiencies and having information in one central location. We've cut time in reporting. We've cut time in the administration portion as well, of setting up projects so there's been efficiency. We hope the ROI might expand as we use it more.
What's my experience with pricing, setup cost, and licensing?
I'm not aware of what the licensing costs are. There might be extra costs associated with maintenance.
Which other solutions did I evaluate?
While it is my understanding that we did look at other solutions, I was not part of that tendering process. I don't know which ones were vetted.
What other advice do I have?
We're a customer and end-user.
I'd advise potential new users to make sure they select a tool that will be useful to the end-user. This tool is really catered to project managers, while the majority of the folks who are executing projects are not what I call professional project managers.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Managing Director at a computer software company with 11-50 employees
Comes with scheduling feature but reporting functionality is complex
Pros and Cons
- "We use Microsoft Project for its timeline and task management capabilities. The primary advantage is the easy application of tasks in sequence, confirming dependencies, and establishing relationships between tasks. It simplifies handling conditions, significant dates, and dependencies between various tasks."
- "The tool's most valuable feature is scheduling."
What is our primary use case?
We use Microsoft Project for its timeline and task management capabilities. The primary advantage is the easy application of tasks in sequence, confirming dependencies, and establishing relationships between tasks. It simplifies handling conditions, significant dates, and dependencies between various tasks.
What is most valuable?
The tool's most valuable feature is scheduling.
What needs improvement?
Microsoft Project's reporting is very complex and not user-friendly.
For how long have I used the solution?
I have been working with the product for ten years.
What do I think about the stability of the solution?
I rate the tool's stability a nine out of ten.
How was the initial setup?
The tool's deployment is very straightforward.
What's my experience with pricing, setup cost, and licensing?
I rate Microsoft Project's pricing a five out of ten.
What other advice do I have?
I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software Affiliate at a pharma/biotech company with 1,001-5,000 employees
Offers good status reporting features and has a user-friendly UI
Pros and Cons
- "The most valuable feature of Microsoft Project is status reporting."
- "Microsoft Project should include more visualization, queries to filter out data, and more reporting structures."
What is our primary use case?
We use Microsoft Project for application lifecycle management (ALM), use case definition, follow-up, and project management activity.
What is most valuable?
The most valuable feature of Microsoft Project is status reporting. Microsoft Project is easy to use and has a user-friendly UI.
What needs improvement?
Microsoft Project should include more visualization, queries to filter out data, and more reporting structures.
For how long have I used the solution?
I have been using Microsoft Project for two years.
What do I think about the stability of the solution?
Microsoft Project is a stable solution.
I rate Microsoft Project a nine out of ten for stability.
What do I think about the scalability of the solution?
Microsoft Project is a scalable solution. Around 50 to 60 users use the solution extensively in our organization.
What about the implementation team?
We implemented the solution through an in-house team.
What's my experience with pricing, setup cost, and licensing?
Microsoft Project is an expensive solution.
What other advice do I have?
Microsoft Project is deployed on the cloud in our organization. I would recommend Microsoft Project to other users.
Overall, I rate Microsoft Project a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Security Engineer at a consultancy with 1-10 employees
Along with an excellent GUI and high scalability, the solution also ensures that its users experience a return on investment
Pros and Cons
- "The most valuable feature of the solution stems from the fact that the product's GUI is very good...The product's scalability is good."
- "The stability of the solution is an area with certain shortcomings that need improvement."
What is our primary use case?
I have used Microsoft Project for mapping out projects and stuff like that. Though I am not heavily involved with Microsoft Project, I can say that it helps with project management purposes in my company.
What is most valuable?
The most valuable feature of the solution stems from the fact that the product's GUI is very good since it is very visual in nature. If you are in a project meeting and the customers want estimates of when the project will be done, I think they get the point instantly.
What needs improvement?
The stability of the solution is an area with certain shortcomings that need improvement.
For how long have I used the solution?
I have been using Microsoft Project for a couple of years. I use the solution's latest version.
What do I think about the stability of the solution?
Stability-wise, I rate the solution an eight or nine out of ten.
What do I think about the scalability of the solution?
The product's scalability is good. We have been using it in our company for quite some time. In our company, we have done many project plans with the help of the solution and haven't found issues yet with the solution.
Microsoft Project is a solution used by three or four people from the senior management in our company.
My company does not have plans to increase the solution's usage.
How are customer service and support?
I have not dealt with the solution's technical support team directly. Some of my team members who have dealt with the solution's technical support team directly told me that Microsoft's technical support is good.
How was the initial setup?
The initial setup of Microsoft Project was straightforward.
Microsoft Project's installation process took around two hours.
The solution is deployed on-premises.
Only one junior engineer is required to deploy and maintain the solution.
What about the implementation team?
A consultant carried out Microsoft Project's installation process.
What was our ROI?
Microsoft Project's ROI has been good so far since we have had no issues in our company, because of which the company plans to renew the licenses whenever they expire.
What's my experience with pricing, setup cost, and licensing?
I am not aware of any additional costs apart from the standard licensing fees of the solution.
What other advice do I have?
I recommend this solution to those planning to use it.
Microsoft Project's potential users should plan their projects well enough before planning to use it. In general, Microsoft Project is one of the best tools available in the market.
I rate the overall solution somewhere between eight and nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Strategic Consultant at a government with 10,001+ employees
Good reporting and scalable
Pros and Cons
- "The reporting and national resource capacity planning are the most valuable features."
- "The collaboration has room for improvement."
What is our primary use case?
I use the solution for scheduling and planning.
How has it helped my organization?
The solution helps us stay on track with our project and insures we meet our deliverables and requirements.
What is most valuable?
The reporting and national resource capacity planning are the most valuable features.
What needs improvement?
The collaboration has room for improvement.
I would like to request the addition of risk management and financial management to the solution.
The cost has room for improvement.
The initial setup has room for improvement.
For how long have I used the solution?
I have been using the solution for ten years.
What do I think about the scalability of the solution?
I give the scalability an eight.
How was the initial setup?
The initial setup is complex.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive.
What other advice do I have?
I give the solution an eight out of ten.
I recommend the solution.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of IT at ssofin
Easy to use, great for project planning and very reliable
Pros and Cons
- "It's an easy solution to set up."
- "We'd like the solution to have better integration with other third-party and open-source solutions."
What is our primary use case?
I primarily use the solution for project planning.
What is most valuable?
The product is very easy to use. It makes it easy to present projects as well.
It's an easy solution to set up.
The solution can scale.
It is stable.
What needs improvement?
We'd like the solution to have better integration with other third-party and open-source solutions. We have trouble importing and exporting to other tools.
For how long have I used the solution?
I've been using the solution for two to five years.
What do I think about the stability of the solution?
It's a stable solution. It's reliable. We haven't had any problems with it. There are no bugs or glitches, and it doesn't crash or freeze.
What do I think about the scalability of the solution?
The solution scales well. It is very easy to extend it.
We have about five to ten users on the solution. At this point, we do not have plans to increase usage. We might in the future.
How are customer service and support?
I have not used technical support. I've never needed assistance.
Which solution did I use previously and why did I switch?
I have used a different solution previously.
How was the initial setup?
The initial setup is very simple and straightforward.
It is quick to set up. It took about an hour to deploy.
We have five people that are able to handle deployment and maintenance tasks. Typically, we have two or three available.
What about the implementation team?
We handled the deployment in-house. We did not need any outside assistance.
What's my experience with pricing, setup cost, and licensing?
We pay a monthly licensing fee for the solution. I'm not sure of the exact cost of the product.
What other advice do I have?
I am not sure if we are using the latest version of the solution.
I'd recommend the solution to others.
I would rate it eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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