When I was still in the pre-sales team, I used MS Project to manage the projects that we engage with the client. We use it and are not selling it.
IT Server Platform Manager at IBM
Reliable with good performance and the capability to expand as needed
Pros and Cons
- "The solution is stable."
- "The stability is good; there are no bugs or glitches, and it doesn't crash or freeze."
- "Technical support needs improvement. It's hard to reach technical people to get the help you need."
What is our primary use case?
What is most valuable?
The solution is stable.
We can scale the solution as needed.
What needs improvement?
Technical support needs improvement. It's hard to reach technical people to get the help you need.
For how long have I used the solution?
I've used the solution for two to three years.
Buyer's Guide
Microsoft Project
September 2026
Learn what your peers think about Microsoft Project. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,924 professionals have used our research since 2012.
What do I think about the stability of the solution?
The stability is good. there are no bugs or glitches, and it doesn't crash or freeze. It is reliable, and I find the performance to be good.
What do I think about the scalability of the solution?
I was able to scale on my project and never had any issues with scaling.
We had four people on the sales and pre-sales team using it.
How are customer service and support?
I've dealt with Microsoft's technical support a lot. Often, there were delays. It was very hard to get someone technical involved when we had issues. I have to say that I was not particularly satisfied with the level of service they provided to us.
Which solution did I use previously and why did I switch?
I did not previously use a different product. This was the only solution provided to me by my company. I had no other choice for using other products.
How was the initial setup?
I'm not sure how the setup was. I just used it. It was already on my laptop, and I just started using it for my work, so I can't speak to how it was implemented or how long it took to do so. My understanding is that you don't need a lot of people to handle the installation process.
What's my experience with pricing, setup cost, and licensing?
I'm not sure what the licensing costs were. I never handled that aspect of the solution.
What other advice do I have?
I was an end-user of the product.
Overall, I would recommend the solution to others to use.
I'd rate the solution eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Technology Program Manager at a government with 10,001+ employees
Integrates with Visio and allows us to have a milestone schedule and a breakdown of work
Pros and Cons
- "Being able to get a milestone schedule or a breakdown out of it is valuable. It can integrate into Visio, which is helpful."
- "Its user interface could be a little bit more intuitive. Not everybody has the luxury of going to training and understanding which button does what and the functionality. The user interface should be improved to make it a little bit more intuitive. It is not user-friendly. I've dealt with it for a number of years, so it is not hard for me to figure it out, but you would need a quick reference guide or something to say, "Here are the basics. This is how you do X.""
What is our primary use case?
We use it for the Gantt functionality. We can do project schedules and use the WBS piece to break down the work. We are able to generate reports for leadership to show project schedules, milestone schedules, etc.
It is installed on the desktop. It is not connected to the project server or anything like that.
What is most valuable?
Being able to get a milestone schedule or a breakdown out of it is valuable. It can integrate into Visio, which is helpful.
What needs improvement?
Its user interface could be a little bit more intuitive. Not everybody has the luxury of going to training and understanding which button does what and the functionality. The user interface should be improved to make it a little bit more intuitive. It is not user-friendly. I've dealt with it for a number of years, so it is not hard for me to figure it out, but you would need a quick reference guide or something to say, "Here are the basics. This is how you do X."
For how long have I used the solution?
I have been using this solution for about five or six years.
What do I think about the stability of the solution?
It is stable.
How are customer service and support?
I haven't contacted them.
How was the initial setup?
It takes a while to build, but it will probably depend on the project size and all the dependencies. So, it isn't exactly straightforward, but it also depends on the size of the project or the scope of the project.
What other advice do I have?
It is pretty straightforward. There isn't anything heavy about it.
I would rate it an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Microsoft Project
September 2026
Learn what your peers think about Microsoft Project. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,924 professionals have used our research since 2012.
IT Project Manager at Awash International Bank
Plan the work and implementation of all your projects in one solution
Pros and Cons
- "I find all the features of the solution valuable."
- "The solution is currently a bit slow and can be faster."
What is our primary use case?
The primary use case of this solution is to help plan the work and implementation plans for our projects.
What is most valuable?
I find all the features of the solution valuable.
What needs improvement?
The solution is currently a bit slow and can be faster.
For how long have I used the solution?
I have been using the solution for one year.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
Which solution did I use previously and why did I switch?
Before switching to this solution I used online tools to help with our project implementations and monitoring tasks.
What's my experience with pricing, setup cost, and licensing?
I believe the licensing for the solution is based on an annual fee.
What other advice do I have?
I give the solution an eight out of ten.
We have over ten people in our IT project department that currently use this solution.
I recommend the solution to everyone.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Associate Partner - Cognitive Process Automation Practice Leader at IBM
Good performance and a useful Gantt char view but does not work well on a Mac
Pros and Cons
- "The Gantt chart view is great."
- "The Gantt chart view is great; it shows all activities, and the planning of durations is very easy, and we can see our suppliers and everything."
- "I find the setup a little bit cumbersome."
What is our primary use case?
We primarily use the solution for project management. For example, IT implementation projects.
What is most valuable?
The Gantt chart view is great. It shows all activities, and the planning of durations is very easy. We can see our suppliers and everything.
The solution is stable.
It's scalable.
What needs improvement?
It doesn't really work too well on a Mac.
The initial setup was a bit complex. I find the setup a little bit cumbersome. Sometimes there are certain rules that automatically update something else, and it's not always visible. When that happens, you are left with a surprise.
For how long have I used the solution?
I've used the solution for six years.
What do I think about the stability of the solution?
The solution seems to be stable. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
With some assistance, it is possible to scale the product.
We have around 1,000 people using it in our company.
How are customer service and support?
I have not used technical support and therefore cannot speak to how helpful or responsive they would be if you needed help.
Which solution did I use previously and why did I switch?
I have used other products in the past.
How was the initial setup?
The initial setup was a bit complex. It wasn't overly simple.
What's my experience with pricing, setup cost, and licensing?
The licensing is handled centrally within the company. I don't have any visibility on the pricing aspect. I can't say how much it costs our organization precisely.
Which other solutions did I evaluate?
I have evaluated other products.
What other advice do I have?
I'm not sure which version of the solution we're using. I don't know the version number off-hand.
I'd recommend the solution. I find it to be quite useful, especially for waterfall-type projects.
I would rate it seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Independent Consultant at perspektis
Reliable with the ability to link sub-tasks but can be expensive
Pros and Cons
- "The setup is pretty simple."
- "It is stable and reliable; there are no bugs or glitches, the performance is good, and it doesn't crash or freeze."
- "What could have been better is the integration with Office 365 so that if you're discussing a project on Teams or there's an email related to the project, it can be tagged to the project in Microsoft Project. That functionality is currently not there."
- "The pricing is pretty high."
What is most valuable?
The most useful feature is to link sub-tasks to the main group.
The setup is pretty simple.
It is stable, and the performance is good.
It can scale well.
What needs improvement?
What could have been better is the integration with Office 365 so that if you're discussing a project on Teams or there's an email related to the project, it can be tagged to the project in Microsoft Project. That functionality is currently not there.
The solution is pretty expensive. However, you pay for what you get, and it is worth the cost.
For how long have I used the solution?
I've been working with the solution for more than ten years now.
What do I think about the stability of the solution?
It is stable and reliable. There are no bugs or glitches. The performance is good. It doesn't crash or freeze.
What do I think about the scalability of the solution?
The solution is absolutely scalable. It's not a problem to expand the product.
We are a small consulting firm. We have only four users at the moment.
How are customer service and support?
I've had no issues with the level of service provided by support. They are helpful and responsive. We always get an immediate response.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have worked with Jira.
We always knew that Microsoft Project is the most comprehensive option. Although our clients are using multiple different platforms, we tend to integrate all those outputs into our Microsoft Project installation.
How was the initial setup?
The product has a simple, straightforward implementation process. It's not overly complex.
What's my experience with pricing, setup cost, and licensing?
The pricing is pretty high. I'd rate it two out of five in terms of affordability.
What other advice do I have?
We are customers and end-users.
I'd rate the solution seven out of ten.
I would recommend it for companies that have a large number of projects and diversified teams. When I say diversified teams, I mean geographically spread and working on multiple projects. Those are the kind of people who could make use of Microsoft Project very well.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Project Manager at USCCG
The timeline is integrated seamlessly, but it lacks the ease of use and scalability of a cloud-based tool
Pros and Cons
- "Microsoft Project's integrated timeline is tied to the project plan almost seamlessly, and you add whatever action item or milestone you choose. All you have to do is set up a column and click on the timeline. It will automatically put it in there and allow you to choose the type, whether it's a bar or if it's a milestone, just pointing out that single milestone"
- "Project is not easy to scale. It isn't a cloud-based solution where everybody can utilize it at the same time without version issues when you save your file. We use it at the enterprise level, but you have to share the files to others within your organization through Teams or SharePoint. One improvement would be to transition to cloud-based functionality. However, that might limit the functionality in other ways."
What is our primary use case?
We're using Microsoft Project on multiple tiers to perform inventory optimization, production planning, and purchasing.st built the project a week ago using Microsoft Project from start to finish. We built in all the functionality we have to cover. All the updates, action items, etc., are in there.
In my previous position with a leading 3PL, the provider of our warehouse management system, Blue Yonder, used Project. Nevertheless, it was seamless to integrate a Project file because Smartsheet offers the ability to upload MPP files. But at the same time, we would make changes and adjustments with Project. I'm currently using Microsoft Project for all my projects.
What is most valuable?
Microsoft Project's integrated timeline is tied to the project plan almost seamlessly, and you add whatever action item or milestone you choose. All you have to do is set up a column and click on the timeline. It will automatically put it in there and allow you to choose the type, whether it's a bar or if it's a milestone, just pointing out that single milestone.
What needs improvement?
With Smartsheets, we can easily integrate and allow users outside the company to access our files. We can manage their access directly inside the project plan. I can allow my customers to jump on there to see the project while limiting their access to certain sheets or views. If I want I can allow them to view, edit, or share it.
Microsoft Project has similar functionality, but I can't just give them a link. We have to bring them into using a company server because that's where we have it stored. There are more steps and assigning permissions is more convoluted.
What do I think about the stability of the solution?
The stability is generally good, but it's affected by the sharing aspect because you have to utilize OneDrive, Teams, or SharePoint. The stability is heavily tied to how quickly it saves the MPP file. If there's a processing gap when you're saving the project, it'll end up creating another edition. It typically uses your user ID and tags it, but the original will still be there, and it may not have the changes. When you start to use it with additional users, the stability in terms of saving is reduced. It's maybe a five out of 10 for stability in that sense.
What do I think about the scalability of the solution?
Project is not as easy to scale. It isn't a cloud-based solution where everybody can utilize it at the same time without version issues when you save your file. We use it at the enterprise level, but you have to share the files with others within your organization through Teams or SharePoint. One improvement would be to transition to cloud-based functionality. However, that might limit the functionality in other ways.
How are customer service and support?
I haven't used Microsoft support for Project because I have enough experience that I don't need to. However, I have contacted Microsoft support recently to as questions about Excel. You can't pick up a phone and call them. Instead, you initiate a chat session on their website, and they will call you back in some cases.
It may be because Smartsheets doesn't have the same global user base, but their problem-solving is fantastic, whereas Microsoft support seems a little convoluted.
How was the initial setup?
The installation is easy. Setting up a project takes a little bit longer. It's not as intuitive as Smartsheets, but it's relatively easy. You have to have a base knowledge to use either product, but I would rate Smartsheets eight out of 10 for ease of use, while Microsoft Project is maybe five out of 10 because it's not as intuitive.
What's my experience with pricing, setup cost, and licensing?
It depends on the scale, but in some instances, the licensing was around $600 per user.
What other advice do I have?
I rate Microsoft Project seven out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Associate Manager at HCL Technologies
Definable timelines, stable environment, with simple delegation of tasks for members
Pros and Cons
- "It is easy to define timelines with Microsoft Project, and you can get a clear picture of the model you want to create."
- "I would like to see an entire baseline, like in JIRA."
- "Right now you can create a timeline with the major tasks, but there's no real way to mark it. Microsoft Project has no way to mark it because it is based more on agile methodology, and many times you want to take it by the resource count and that is where it becomes tricky."
What is our primary use case?
It is easy to define timelines with Microsoft Project. You can get a clear picture of the model, you want to create. You can create inside an agile or waterfall model. Microsoft Project is easy to delegate tasks to different members where you want to put the task and who you want to work on it so that you have a clear path.
What needs improvement?
Right now you can create a timeline with the major up tasks, but there's no real way to mark it. When you are planning, you usually have resources on board for a single task. Microsoft Project has no way to mark it because it is based more on agile methodology. Many times you want to take it by the resource count and that is where it becomes tricky.
I would like to see an entire baseline, like in JIRA. It is like project planning in JIRA, but there's a whole story building that you can do. Microsoft Project needs to incorporate some points of story-building and epic building, which are currently missing.
For how long have I used the solution?
I have been working with Microsoft Project for the past month.
What do I think about the stability of the solution?
Microsoft Project is a stable solution.
What do I think about the scalability of the solution?
There is no problem with Microsoft Project's scalability.
How are customer service and support?
I do not use Microsoft technical support because our company has its own technical support team.
What's my experience with pricing, setup cost, and licensing?
I only use a login feature for Microsoft Project.
What other advice do I have?
I would rate Microsoft Project an eight and a half out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Global PMO Manager, Project & Portfolio Management Office Manager at a manufacturing company with 1,001-5,000 employees
Improves visibility, offers good integration, and is robust
Pros and Cons
- "The integration between SharePoint and Power BI has been great."
- "We've seen an ROI from the aspect of efficiencies and having information in one central location."
- "We need more integration with Microsoft Teams and other collaboration tools."
- "The product could be more user-friendly in some areas."
What is our primary use case?
We primarily use the solution for portfolio management, project management, and program management. It is also used for reporting to leadership on a portfolio level.
How has it helped my organization?
It gives the enterprise and leadership the visibility of what's going on with their enterprise. It provides visibility to all the projects that are going on within the company.
What is most valuable?
The integration between SharePoint and Power BI has been great.
The stability is good.
You can scale the solution as needed.
What needs improvement?
We need more integration with Microsoft Teams and other collaboration tools.
The product could be more user-friendly in some areas.
For how long have I used the solution?
I've used the solution for a while. I've used it over the last 12 months at least.
What do I think about the stability of the solution?
The stability is pretty good. It's easy to use and reliable.
What do I think about the scalability of the solution?
The solution can scale. It can scale for a company that's dealing with a medium-size company dealing with 10 to 20 projects, all the way to the large companies dealing with hundreds of projects it's very scalable.
We've got the technology department using the product. We also have businesses using it as well. We have a total of 100 plus people that are using it today in our company.
The solution is being used extensively. We do have plans on working with a third party to potentially make the solution even more user-friendly.
How are customer service and support?
I haven't used their technical support, however, I've partnered up with Microsoft Partners to come up with potential future solutions.
Which solution did I use previously and why did I switch?
Before Microsoft Project Online, we just used Microsoft Project Desktop and we utilized Microsoft SharePoint to create lists in order to create portfolio trackers and project trackers that way. We needed a more robust solution that can track risk management, budgetary prioritization, et cetera. Microsoft Project does that for us.
How was the initial setup?
The setup can be both complex and easy. I'd rate it 3.5 out of five, with five being an easy setup.
Deployment involves usually implementing the new tools and then adopting and having people use it. Implementation took about three months and then the adoption took another six to eight to nine months of training and making sure people use the tool.
We have admins and that's one or two folks that can handle any maintenance requirements. It's not a high-maintenance product.
What about the implementation team?
We had a consultant assist us with the implementation.
What was our ROI?
We've seen an ROI from the aspect of efficiencies and having information in one central location. We've cut time in reporting. We've cut time in the administration portion as well, of setting up projects so there's been efficiency. We hope the ROI might expand as we use it more.
What's my experience with pricing, setup cost, and licensing?
I'm not aware of what the licensing costs are. There might be extra costs associated with maintenance.
Which other solutions did I evaluate?
While it is my understanding that we did look at other solutions, I was not part of that tendering process. I don't know which ones were vetted.
What other advice do I have?
We're a customer and end-user.
I'd advise potential new users to make sure they select a tool that will be useful to the end-user. This tool is really catered to project managers, while the majority of the folks who are executing projects are not what I call professional project managers.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Principal Consultant at Lexington Consulting
Resource leveling is useful, but it is time and manpower intensive and not at all dynamic
Pros and Cons
- "Resource leveling is very useful. We like this feature. We like to be able to expand tasks and look at different resources and tasks usages. It is good at assigning tasks to teams. It is pretty compliant with the Project Management Institute approach, which is useful for being comprehensive. It allows us to make little Gantt charts and network diagrams."
- "There are some things about it that I've always hated, and they haven't really changed them. It makes a lot of assumptions. It is also difficult to put business rules in it. You have to de-link it from the consecutive task if you don't want to do a What-If analysis, and sometimes, if you forget to do that, it changes everything. It is a pain in the neck to undo it. I would also like to see better integration with graphics. The graphics are primitive, and they need some major work. I would like to have the ability to do some small macros within the project for fuzzy logic. For example, if you're not sure how long a task takes, you can get the earliest guess. It is very time and manpower intensive to keep it up to date. You need to constantly update it. You will find that you are spending more time working on the Microsoft Project file rather than working on your project. I don't want to devote a person to just do that. That's silly. You can link it to some more modern applications so that it is dynamic when a real-time resource schedule changes, but it is not at all dynamic. It is only as dynamic as the person using it. It would be nice if we could plug it in real time for each project, subproject, or task. If something is going on, I want to see it in real time. Sometimes we have international clients, and they don't use the same calendar. They have a Thursday and Friday weekend, and we have a Saturday and Sunday weekend. I can change it in Microsoft Project, but I would like to be able to do it globally. There may be a way to do it, but I just haven't figured it out yet. I would like to be able to specify globally what weekend we want or what we want to call a weekend. We might have a project that works seven days a week. Some tasks are automated outside, like manufacturing processes. Embedding external processes is almost impossible because, in a practical sense, we don't have people who can do a lot of programming here, and also the interface of Microsoft Project is not the easiest because a lot of it is proprietary. It would be nice if we can link different tasks to external sources of inputs and outputs so that we could integrate them with a master project plan and see in real time what's going on. For example, you are manufacturing a batch of a chemical, and I have to rely on if a customer is making some type of complex chemical. Their system does not interfere with ours. We have to get the outputs from their system and enter them manually into the project to see the effect. That takes time. If you're talking about hours, you going to spend three to four hours, but there is the risk of getting it wrong or making a mistake. On tight projects, every minute counts. I would like to see some control system interfaces with Microsoft Project. A modern machine shop has a lot of computer numerical control (CNC) computers. In fact, virtually all machining is done with a CNC machine. Even 3D additive manufacturing is made with CNC. That data can go to a computer, and that computer can spit it out to a project so that you can see in real time whether you are going to finish a day ahead. If you had to finish a day ahead, you could talk to the systems' software, which can say that if I have this machine working for another hour and this one for one hour or less, I would be able to meet the schedule. It can then make those changes, but it can't do that. Everything needs to be done manually, which takes more time, and there's a risk of mistakes. It requires smarter automation and more machine learning. There is no machine learning capability in Microsoft Project. It just doesn't exist. That's why I say it is only suitable for small-sized to medium-sized companies and small projects. Most people don't have the problems that I have. I don't have them all the time, but when I have them, they're big. When you're bidding on a project that has to get done, you find yourself spending most of the time working on Microsoft Project, whereas you should be spending these hours managing the project. Thinking on a bigger scale, I would like better integration with Office, Visio, and Access. If you make a change in one, it should cascade to others and vice versa. It doesn't do that. It is not a dynamic program. I would like to see a dynamic program or at least the capability of being dynamic, that is, even if it is close to real time where it outputs to a module, and the module then talks to real-time things. The real-time data goes back into the module, and the module updates the project plan. Such dynamic capability would be nice. It may not be real time, but it is at least close. I would like to be able to link directly to the data in an Excel spreadsheet so that I don't have to keep going back and forth updating it. I don't want to have to create a dynamic link library. Whenever I change the data in Excel, it should update in Visio or PowerPoint. If I'm doing a pie chart or any kind of graphic, I don't want to constantly update my graphics. I want to link them together, and I want them updated automatically. I know it is a wishful thing. They don't make major changes every time they come out with a new version. They don't fix the issue. They just add a few features."
What is our primary use case?
Whenever we have a client with a complicated situation, we create a project plan. And we use Microsoft Project (MS Project) for administrating, monitoring, and tracking the project. For most small projects, MS Project is satisfactory.
How has it helped my organization?
We can input information and then share it with the project team and stakeholders. That helps a little, but if somebody changes their mind, it could change how we manage the project. There are some new features in MS Project 2024. However, more features aren't necessarily useful because now you must train people to use them. They may say, "Why do I need this new feature?" Newer versions of MS Project display a warning when a task runs behind schedule. However, it is necessary to input a date change for that warning manually, and administrative action takes precious time.
It's possible to get input from other programs, such as Outlook, but we don't use Outlook for anything other than email, even though it could do other things. Time is a critical resource. We don't have time to learn about these features and use them productively, so they are of no value to us.
What is most valuable?
MS Project's resource leveling capability is beneficial. We like this feature. We want to be able to expand tasks and look at different resources and task usage. It is good at assigning tasks to teams.
It's generally compliant with the Project Management Institute approach to project management, which means MS Project helps us be more uniform and consistent in conducting each project.
What needs improvement?
MS Project can insert objects, like a drawing or an Excel worksheet, but cannot handle business rules. Also, I would like to see better integration with graphics applications such as MS Visio. The graphics are primitive and need some major work. I would like to have the ability to insert some small macros within the project for Monte Carlo risk analysis. For example, if you're unsure how much time a task may require, you can generate a reasonable guess.
MS Project is very time and labor-intensive to keep current. You need to update it continually. You may find that you are spending more time maintaining the MS Project file than working on your project. I don't want to devote a person to do that.
MS Project should have the capability to link it to other applications to make the program dynamic when a real-time resource or schedule changes, but it is not dynamic. It would be helpful to insert real-time input data for each project, subproject, or task. If something is going on, I want to see the impact in real-time, if possible.
I want to be able to specify globally what weekend we want or what we want to call a weekend. Also, we might have a project underway seven days a week.
External data sources, like third-party manufacturing processes, impact some tasks. Embedding external processes within MS Project is almost impossible because we don't have programming resources here in a practical sense. Also, the interface of Microsoft Project is proprietary. We want to link different tasks to external sources of inputs and outputs and integrate them automatically with our master project plan, e.g., specific third-party CNC machine data. The supplier's system does not interface with ours'. We have to get the outputs from their system serially and manually update the MS Project file to determine the schedule impact. That takes time. There is a risk of data entry errors at both ends. On tight projects, every minute counts.
I would like to see a control system interface with Microsoft Project. Real-time system data helps predict cost and schedule variances. For example, if you had to finish a day ahead of schedule, you could "talk" to the systems' software and determine if a given machine works for another four hours, then you could meet the accelerated schedule. MS Project requires manual data entry with a risk of mistakes. Presently, there is no automated data entry capability in MS Project. It just doesn't exist. That's why I say it is only suitable for small-sized to medium-sized companies and small projects. Most companies don't have the same problems we have with MS Project.
When you're working on a project that has to get done, you will spend most of the time wrestling with Microsoft Project, whereas you should be using these hours to manage the project.
Thinking on a slightly bigger scale, I would like better integration with Office, Visio, and Access. If you make a change in one application, it should cascade to others and vice versa. It doesn't do that, at least not easily. It is not a dynamic program. I would like to see an active program or at least the capability to be dynamic, even if it is close to real-time where it outputs to a module, and the module then talks to real-time systems. The real-time data goes back into the module, and the module updates the project plan. Such dynamic capability would be superior to what exists now. It may not be genuinely real-time, but it is at least closer to it.
I want to link directly to the data in an Excel spreadsheet so that I don't have to keep going back and forth updating it. I don't want to have to create a dynamic link library or write a macro. Whenever I change the data in an Excel file for a given project or task, it should update the corresponding Visio or PowerPoint file. If I'm doing a pie chart or any graphic, I don't want to manually update my graphics. I want to link them together, and I want them updated automatically. I know it is a wishful thing. Microsoft doesn't make significant changes every time they come out with a new version. However, they don't appear to fix the issue. Instead, they add a few features.
For how long have I used the solution?
I have been using Microsoft Project since it was released in the mid-1980s. Although MS Project can be helpful, it does not teach project management.
What do I think about the stability of the solution?
It's relatively stable. I've never had a crash. I can't remember it ever crashing. If I entered some information that it can't resolve, it usually comes up with an error message.
What do I think about the scalability of the solution?
I think it is limited to around 400,000 tasks. I am not sure. I never had to go that far. We have five consultants who are remote users.
How are customer service and support?
I've never really needed any support. When Microsoft has a seminar or a meeting locally, I might go to it and give my feedback.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
How was the initial setup?
Installation is automatic and simple, we had no issues.
What about the implementation team?
The implementation was done in-house.
What was our ROI?
MS Project pays for itself by helping me keep my thinking straight. The purchase price of the application is insignificant when compared with the time involved in trying to do project management manually on paper attached to large poster boards. We did it that way before the advent of PCs. There is some benefit to seeing an entire project plan on paper to provide a visual idea of project scope and progress, but intelligent use of MS Project can generate the same information. It takes a lot of time to become so proficient with MS Project that these key bits of information are generated automatically through accurate and complete task definitions, WBS, and project schedule updates.
What's my experience with pricing, setup cost, and licensing?
Make sure you have a good business reason for purchasing MS Project. It isn't cheap and there are free alternatives, with simple capabilities, available.
Which other solutions did I evaluate?
MS Project was sufficient for our requirements, so we did not evaluate any other options.
What other advice do I have?
Make sure you understand what MS Project can do and what it cannot do. It cannot read your mind. Just like any other program, it only does what you tell it to do. If you give it the wrong information, it will provide you with incorrect output. It is very labor-intensive. There are minimal capabilities to help you write routines. So, you have to change dates and task names. If you don't understand project management concepts well, you're just going to delude yourself into thinking MS Project helps you. You have to understand the process of project management to use the application effectively. Otherwise, you are wasting your time. It will not teach you how to do project management.
I would rate MS Project a five out of ten because it hasn't evolved that much. Microsoft added lots of bells and whistles, but they don't add much new value. They don't save me much time. I want MS Project to be a dynamic program, but it remains a passive program after more than 30 years. I've made comments about it at some seminars hosted by Microsoft. We've told them to make it a dynamic program or at least have an option to make it active. We would be willing to pay more for this capability. It's worth it, but they don't do it. I guess they don't see enough business potential in doing it that way, and I don't have the resources to create an internal application to make it that way. I am not in that business.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jan 7, 2026
Flag as inappropriateManaging Director at a computer software company with 11-50 employees
Comes with scheduling feature but reporting functionality is complex
Pros and Cons
- "We use Microsoft Project for its timeline and task management capabilities. The primary advantage is the easy application of tasks in sequence, confirming dependencies, and establishing relationships between tasks. It simplifies handling conditions, significant dates, and dependencies between various tasks."
- "The tool's most valuable feature is scheduling."
What is our primary use case?
We use Microsoft Project for its timeline and task management capabilities. The primary advantage is the easy application of tasks in sequence, confirming dependencies, and establishing relationships between tasks. It simplifies handling conditions, significant dates, and dependencies between various tasks.
What is most valuable?
The tool's most valuable feature is scheduling.
What needs improvement?
Microsoft Project's reporting is very complex and not user-friendly.
For how long have I used the solution?
I have been working with the product for ten years.
What do I think about the stability of the solution?
I rate the tool's stability a nine out of ten.
How was the initial setup?
The tool's deployment is very straightforward.
What's my experience with pricing, setup cost, and licensing?
I rate Microsoft Project's pricing a five out of ten.
What other advice do I have?
I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
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Updated: September 2026
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