They have moved from a paper to a project management tool. That's the big change. Earlier, they were using papers and then they started using Project Professional to run their project server, it's a huge change and a huge transition.
Senior Consultant, Financial Services - IT Advisory Services at a financial services firm with 10,001+ employees
There needs to be better integration with other Microsoft products. Tech support needs improvement.
Pros and Cons
- "They have begun to improve with the new cloud integration."
- "There needs to be better integration with other Microsoft products such as SharePoint, and the like."
- "Tech support needs improvement."
What is our primary use case?
What needs improvement?
I think they've begun to improve with the new cloud integration. Previously, this was an issue. Now, I don't think there are any further changes that need to be done for the cloud issue.
There needs to be better integration between SharePoint and other Microsoft platforms and this solution. Furthermore, there should be a better integration with the use of the cloud and mobile devices.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
For individual users, I don't think there is a stability issue. I've not really seen any performance issue with that.
Buyer's Guide
Microsoft Project
March 2025

Learn what your peers think about Microsoft Project. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
846,617 professionals have used our research since 2012.
How are customer service and support?
The tech support needs improvement.
How was the initial setup?
The setup was straightforward. It took us about three hours to do so.
What's my experience with pricing, setup cost, and licensing?
I do not have personal experience with pricing or licensing of this product.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Strategic Consultant at a government with 10,001+ employees
Good reporting and scalable
Pros and Cons
- "The reporting and national resource capacity planning are the most valuable features."
- "The collaboration has room for improvement."
What is our primary use case?
I use the solution for scheduling and planning.
How has it helped my organization?
The solution helps us stay on track with our project and insures we meet our deliverables and requirements.
What is most valuable?
The reporting and national resource capacity planning are the most valuable features.
What needs improvement?
The collaboration has room for improvement.
I would like to request the addition of risk management and financial management to the solution.
The cost has room for improvement.
The initial setup has room for improvement.
For how long have I used the solution?
I have been using the solution for ten years.
What do I think about the scalability of the solution?
I give the scalability an eight.
How was the initial setup?
The initial setup is complex.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive.
What other advice do I have?
I give the solution an eight out of ten.
I recommend the solution.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Microsoft Project
March 2025

Learn what your peers think about Microsoft Project. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
846,617 professionals have used our research since 2012.
Utilities Consultant at a consultancy with 51-200 employees
Reliable, simple, and pretty intuitive, but needs better reporting and integration
Pros and Cons
- "It is easy to use and pretty intuitive. User interfaces have stayed the same for the most part for the last 20 years. So, there is a familiarity."
- "Its reporting and its integration with some of the other related systems should be improved. It is not very easy to integrate."
What is our primary use case?
I am a utilities consultant, and I use it within the utility industry for managing different types of projects, such as for implementing a new system or new processes.
How has it helped my organization?
I don't know how it directly benefits our business per se because it helps our clients.
What is most valuable?
It is easy to use and pretty intuitive. User interfaces have stayed the same for the most part for the last 20 years. So, there is a familiarity.
What needs improvement?
Its reporting and its integration with some of the other related systems should be improved. It is not very easy to integrate.
Its scalability is not so good for the most part.
For how long have I used the solution?
I have been using this solution for altogether 20 years.
What do I think about the stability of the solution?
It is pretty reliable. I can't recall any issues.
What do I think about the scalability of the solution?
It is not so good for the most part. It is good for what we needed it for. Occasionally, we needed to be able to scale it up, but it is not as effective as some of the other systems.
We have around 30 project managers who are using it. We're all dispersed across the US, and it is being used extensively.
How are customer service and technical support?
We have no experience with them.
Which solution did I use previously and why did I switch?
I've used other project management solutions. Its simplicity and ease of use are the primary drivers.
How was the initial setup?
The initial setup was straightforward. I didn't do it. Our IT guys did it, but once they got the process done, it took less than an hour.
What about the implementation team?
We just did it ourselves. For its maintenance, we require probably a fourth of a person.
What other advice do I have?
As with anything, there is training, and there are standards. Make sure you have enough training and make sure you've established enterprise standards.
It is reliable, and a lot of people know it. I would give it a seven out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Unemployed at a healthcare company with 501-1,000 employees
Pretty user-friendly, good stability, and easy to set up
Pros and Cons
- "It served the purpose. It was pretty user-friendly."
- "I am not that close to it anymore, but I know that there were some cut and paste issues when we were trying to move one group of roles to another, and they used to muck up the interdependencies between the tiers, rows, and other things."
What is our primary use case?
We used it in my previous organization for business process optimization projects, application development projects, system integration projects, program management over a multitude of projects, and program interdependencies.
What is most valuable?
It served the purpose. It was pretty user-friendly.
What needs improvement?
I am not that close to it anymore, but I know that there were some cut and paste issues when we were trying to move one group of roles to another, and they used to muck up the interdependencies between the tiers, rows, and other things.
For how long have I used the solution?
I have been using Microsoft Project since it was first introduced.
What do I think about the stability of the solution?
It was pretty good in terms of stability.
What do I think about the scalability of the solution?
While integrating on one server, sometimes, there was a challenge. When you were leveraging the server aggregation tool, where you had everything, and you were integrating on one server to have the plans integrated for interdependencies, there was a constraint. I can't remember what it was.
A lot of Microsoft products are very Microsoft friendly, but they don't integrate well with a lot of other things. They fail in the extensibility model in the architecture design.
In terms of the number of users, we probably had about 200 or 300 people who were using Microsoft Project. In my past companies, I've had 700 people using them.
How are customer service and technical support?
I never used the tech support for Microsoft Project.
Which solution did I use previously and why did I switch?
I have used HP's PPM. There were two other tools that I have used.
How was the initial setup?
It was pretty straightforward. Essentially, you should have taken classes in it and worked with it in order to understand some of the nuances of it. It can have a little bit of a learning curve.
What other advice do I have?
I would advise others to look at what they have on the market because, with the advent of the cloud, so many different types of tools are coming into play that can integrate with other cost analysis platforms.
I would rate Microsoft Project an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Solution Consultant SAP MM/QM & HCM SuccessFactors at C2G
A stable and easy-to-deploy solution that can be used to manage project timelines
Pros and Cons
- "I use Microsoft Project to manage project timelines."
- "Microsoft Project should provide better documentation regarding the usage of the solution."
What is most valuable?
I use Microsoft Project to manage project timelines.
What needs improvement?
Microsoft Project should provide better documentation regarding the usage of the solution.
For how long have I used the solution?
I have been using Microsoft Project for the past five years.
What do I think about the stability of the solution?
Microsoft Project is a pretty stable solution.
I rate Microsoft Project an eight out of ten for stability.
What do I think about the scalability of the solution?
It depends on your system's RAM, but Microsoft Project is scalable. Three users use the solution in our organization.
I rate Microsoft Project an eight out of ten for scalability.
Which solution did I use previously and why did I switch?
I previously used the solution called Trello.
How was the initial setup?
Microsoft Project's initial setup is straightforward.
What about the implementation team?
Microsoft Project was deployed by the IT team and my office administrator within thirty minutes. You can just install the solution and start using it.
What was our ROI?
The ROI with Microsoft Project is good as there's a real need for the solution.
What's my experience with pricing, setup cost, and licensing?
We have to pay for a yearly license for Microsoft Project.
What other advice do I have?
I would recommend Microsoft Project to other users and ask them to get trained to use the solution.
Overall, I rate Microsoft Project an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager - Operations Advisory (Finance transformation and performance improvement) at a consultancy with 10,001+ employees
User friendly, stable, and easy to do complex project plans
Pros and Cons
- "Microsoft Project is user-friendly and easy to use to do very complex project plans."
- "The dashboard could be improved."
What is our primary use case?
I was using this solution for project planning and status reports for a work project I was involved in.
What is most valuable?
Microsoft Project is user-friendly and easy to use to do very complex project plans.
What needs improvement?
The dashboard could be improved.
For how long have I used the solution?
I have been using this solution for six months.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
I have found the solution to be very scalable.
Which other solutions did I evaluate?
We had evaluated other solutions before we chose Microsoft Project, such as Clarizen. Based on our discussion with the client, we decided to go with this solution.
What other advice do I have?
I rate Microsoft Project an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Sr. Enterprise & Project Portfolio Manager/Consultant, Master Scheduler, Enterprise Architect at Jeffrey A. Bloom
Dependencies and well-constructed templates help to mitigate challenges in our projects
Pros and Cons
- "Dependencies (not typically effectively used in "Agile" techniques) allow understanding of actual project status and challenges."
- "This solution needs more templates focused on types of projects to ease setup."
What is our primary use case?
We use this solution with CA Clarity PPM.
How has it helped my organization?
With well-constructed templates that include milestones that allow upper management to effectively measure progress, the dependencies between project and external activities that often diminish project success can be mitigated.
What is most valuable?
Dependencies (not typically effectively used in "Agile" techniques) allow understanding of actual project status and challenges.
What needs improvement?
This solution needs more templates focused on types of projects to ease setup.
For how long have I used the solution?
We have been using this solution for thirty years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Superintendent at a mining and metals company with 1,001-5,000 employees
A handy tool that manages every element of project planning
Pros and Cons
- "A lot of valuable features have been added in the last three years, including scheduling automation and intelligence."
- "In the next release, Microsoft should include cross-project integration."
What is our primary use case?
I mainly use MS Project for project planning, scheduling, and tracking.
What is most valuable?
A lot of valuable features have been added in the last three years, including scheduling automation and intelligence.
What needs improvement?
In the next release, Microsoft should include cross-project integration.
For how long have I used the solution?
I've been using Microsoft Project for seven years.
What do I think about the stability of the solution?
MS Project is very stable.
What do I think about the scalability of the solution?
This is a very scalable solution.
How are customer service and support?
Microsoft's technical support is moderate.
How would you rate customer service and support?
Neutral
How was the initial setup?
The setup was very straightforward and took about fifteen minutes. I'd rate the ease of setting up four out of five.
What about the implementation team?
I implemented in-house.
What's my experience with pricing, setup cost, and licensing?
Licensing costs vary depending on the user volume. The pricing is good, I'd rate it four out of five.
What other advice do I have?
MS Project is good for anyone working on project planning and looking for a handy tool to manage everything. I'd give it a rating of eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

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Updated: March 2025
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