We use Microsoft Project to plan our projects, including some tasks that we need to accomplish. We use JIRA as well. We use a lot of tools to plan our jobs.
Architect Manager at Cielo
Simple interface, stable, with transparency
Pros and Cons
- "The user interface is simple and it helps me in planning what needs to be accomplished."
- "I have no idea about the cost because it is a corporate decision."
What is our primary use case?
What is most valuable?
The user interface is simple and it helps me in planning what needs to be accomplished.
What needs improvement?
I am a regular user and for me, it is perfect. I would love to see a mind map feature where you can draw some diagrams of the project. Then you can connect ideas and watch them on a map.
For how long have I used the solution?
I have been using Microsoft Project for more than five years.
Buyer's Guide
Microsoft Project
October 2026
Learn what your peers think about Microsoft Project. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
920,929 professionals have used our research since 2012.
What do I think about the scalability of the solution?
We use a cloud solution and it is transparent for us. We have the perfect client and it saves the data.
How was the initial setup?
What's my experience with pricing, setup cost, and licensing?
I have no idea about the cost because it is a corporate decision.
What other advice do I have?
I would rate Microsoft Project a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr. Project Manager at Stradley Ronon
Useful cloud access, reliable, and straightforward implementation
Pros and Cons
- "The most valuable features of Microsoft Project are the availability of being online and within Teams; my entire team can use it and see it, versus the full Microsoft Projects, such as Project Professional, where you need to have a license."
- "In a future release, the dashboard should improve because there isn't one, I had to create my own."
What is our primary use case?
I am using the Microsoft Project App in Teams and I use it mostly for project scheduling. We don't use it for reports or anything else.
How has it helped my organization?
Microsoft Project has helped improve my organization by providing transparency. Everyone can see what they're assigned and other information.
What is most valuable?
The most valuable features of Microsoft Project are the availability of being online and within Teams. My entire team can use it and see it, versus the full Microsoft Projects, such as Project Professional, you need to have a license.
What needs improvement?
All the versions of Microsoft Project could use improvement one way or another, but the specific version that I'm using, the reporting capabilities, and/or being able to link think other projects to it could improve. If I have a portfolio of projects that I'm working on, I want to be able to see a dashboard of all of my projects in one place. I haven't been able to do that in this particular version without using coding or PowerBI or anything similar.
In a future release, the dashboard should improve because there isn't one, I had to create my own.
For how long have I used the solution?
I have been using Microsoft Project on and off for approximately 20 years.
What do I think about the stability of the solution?
The stability of the Microsoft Project is good.
What do I think about the scalability of the solution?
We have not scaled Microsoft Project, it is only our 25-person IT departments using it. We have desktop analysts, project managers, and directors using the solution.
We do plan to roll out Microsoft Project to our business professionals on the business side of the organization, in the next three or four months.
How are customer service and support?
We have not had any issues using the solution to contact the support from Microsoft.
Which solution did I use previously and why did I switch?
We used LiquidPlanner previously. It was more of a time-keeping tool versus a project management tool. If I only want to build a schedule, I couldn't do that in LiquidPlanner without my team tracking their time.
LiquidPlanner is only good for timekeeping, and I couldn't get my staff to keep their time, it wasn't practical for us. I needed to be able to build a schedule and be able to track it on my own, versus what was done, versus people having to go in and track the time they work on a specific task. Whereas LiquidPlanner doesn't give me the opportunity to build a project plan without using timekeeping.
How was the initial setup?
The initial setup of the Microsoft Project is straightforward. However, it was a Team's deployment and Microsoft Project is part of that suite. It took us approximately six months for the complete deployment.
What about the implementation team?
We did use a consultant to help us deploy Teams and we were involved too. The consultant has been very helpful, we use them for all kinds of different deployments.
We have two systems analysts who are in charge of keeping Microsoft Teams up updated which includes Microsoft Project.
What was our ROI?
We're managing projects a little bit better, we're a lot more transparent, and Microsoft Project is easier to report on, versus LiquidPlanner, which we spent a lot of money on. We saved all that money not having to use LiquidPlanner.
What's my experience with pricing, setup cost, and licensing?
You only need a Team's license in order to use Microsoft Project within Teams, which is very helpful.
If an organization already has Teams, they already have access to Microsoft Projects, or at least Microsoft Project Online. There's no reason to buy separate project management software, at least for a smaller company like ours.
Which other solutions did I evaluate?
We did not evaluate other options. We used what we had, and tried to save money. We already have Microsoft Project, and we decided to use it.
What other advice do I have?
My advice to others would be to do extensive training and tutorials and create QRGs. It's new and not a lot of people know how to use it. Training is the most important.
I rate Microsoft Project an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Microsoft Project
October 2026
Learn what your peers think about Microsoft Project. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
920,929 professionals have used our research since 2012.
Associate Manager at HCL Technologies
Definable timelines, stable environment, with simple delegation of tasks for members
Pros and Cons
- "It is easy to define timelines with Microsoft Project, and you can get a clear picture of the model you want to create."
- "I would like to see an entire baseline, like in JIRA."
- "Right now you can create a timeline with the major tasks, but there's no real way to mark it. Microsoft Project has no way to mark it because it is based more on agile methodology, and many times you want to take it by the resource count and that is where it becomes tricky."
What is our primary use case?
It is easy to define timelines with Microsoft Project. You can get a clear picture of the model, you want to create. You can create inside an agile or waterfall model. Microsoft Project is easy to delegate tasks to different members where you want to put the task and who you want to work on it so that you have a clear path.
What needs improvement?
Right now you can create a timeline with the major up tasks, but there's no real way to mark it. When you are planning, you usually have resources on board for a single task. Microsoft Project has no way to mark it because it is based more on agile methodology. Many times you want to take it by the resource count and that is where it becomes tricky.
I would like to see an entire baseline, like in JIRA. It is like project planning in JIRA, but there's a whole story building that you can do. Microsoft Project needs to incorporate some points of story-building and epic building, which are currently missing.
For how long have I used the solution?
I have been working with Microsoft Project for the past month.
What do I think about the stability of the solution?
Microsoft Project is a stable solution.
What do I think about the scalability of the solution?
There is no problem with Microsoft Project's scalability.
How are customer service and support?
I do not use Microsoft technical support because our company has its own technical support team.
What's my experience with pricing, setup cost, and licensing?
I only use a login feature for Microsoft Project.
What other advice do I have?
I would rate Microsoft Project an eight and a half out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Solutions Manager, Support Analyst at a retailer with 10,001+ employees
The interface is intuitive, so anyone can jump in and start, but reporting could be better
Pros and Cons
- "Microsoft Project integrates well with the Microsoft Office family of applications. It has plugins that interact with it and you can use it with Microsoft Teams. We can use plugins to communicate with JIRA, Projectplace, and Planview. It's not widely used in the company, of course, but it's something that can interact with the official tools that we have."
- "Microsoft Project integrates well with the Microsoft Office family of applications."
- "Planview FLEX licensing gives us a central repository where all the projects are stored so you can check the finances, resources, etc. It's quite useful to have everything connected. We don't have that for Microsoft Project. It's disconnected. The reporting capabilities could also be better, especially with finance and resources. Everybody complains about reports. That's why we need another tool."
- "There are tons of tools that can do this way better."
What is our primary use case?
Microsoft Project is one of the main tools our teams abroad use for planning, and it's very flexible. Local teams use it to manage small projects locally. It's also a repository for storing financial information that we don't want to track down.
Teams use Microsoft Project for tracking tasks, managing requests, assigning resources, and following up. Workers can submit work to managers for approval and then it's submitted to the main process.
How has it helped my organization?
Microsoft Project provides a starter tool that project managers can learn before moving on to solutions that are more convenient or widely used in the company. The interface is intuitive, so anyone can jump in and start planning.
It's also a tool that is common among many companies, so if I take a new job at another firm, there's a good chance they will be using Microsoft Project, too. When we hire a new person, they can usually start working right away without any training. We only need to teach them how to apply that knowledge to the other tools we use.
What is most valuable?
Microsoft Project integrates well with the Microsoft Office family of applications. It has plugins that interact with it and you can use it with Microsoft Teams. We can use plugins to communicate with JIRA, Projectplace, and Planview. It's not widely used in the company, of course, but it's something that can interact with the official tools that we have.
What needs improvement?
You can do a lot of stuff with Microsoft Project, but the licensing is for individual computers, so it's not connected to a central platform like the one that we have in Planview.
Planview FLEX licensing gives us a central repository where all the projects are stored so you can check the finances, resources, etc. It's quite useful to have everything connected. We don't have that for Microsoft Project. It's disconnected. The reporting capabilities could also be better, especially with finance and resources. Everybody complains about reports. That's why we need another tool.
For how long have I used the solution?
I've only been using Microsoft Project for a year. I have more experience with Planview Projectplace, but we use this as well. I'm primarily responsible for Projectplace in my role. I do onboarding for other teams, create the workflows, and work with use case scenarios for various teams worldwide.
What do I think about the stability of the solution?
It's an on-premise solution. It's never going to break down because it's installed on a local computer. It's highly stable from that point of view, but our use case is also limited.
Which solution did I use previously and why did I switch?
A project management application is only as powerful as the information you put inside. Projectplace is available to time reporters, developers, engineers, resource managers, and financial controllers. It is a powerful tool that provides a centralized way to gather information.
A director can access Projectplace and see every project involving their teams. You can create custom reports. We have teams that design new reports for the various needs we have. That's the most powerful feature a project management solution can have—the ability to pull out information. That's something we don't have with Microsoft Project.
What other advice do I have?
I rate Microsoft Project seven out of 10. Better tools are available. Microsoft Project is a decent tool for small startups and medium-sized projects, and it's widely used.
We work with customers to develop products from scratch. The process involves multiple design teams, financial controls, and planning. Each project is part of a larger program, and we have to follow up on that. There are tons of tools that can do this way better. Microsoft Project, in my opinion, is for small and medium-sized projects.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sales Manager at InterCAD Systems Pvt Ltd
It's one of the only solutions you can use in just about any industry, but it hasn't updated its features since 2013
Pros and Cons
- "Microsoft Project is one of the only solutions you can use in just about any industry. It's difficult to do that with most other project management tools. There is a lot of flexibility within the product assets. Most sectors can utilize Microsoft Project successfully because it doesn't have any generic adapters."
- "Microsoft Project is one of the only solutions you can use in just about any industry."
- "Microsoft Project has much room for improvement. The solution is still stuck where it was in 2013. Not much has changed since then. There is a lot that can be changed in the enterprise segment."
- "Microsoft Project has much room for improvement."
What is most valuable?
Microsoft Project is one of the only solutions you can use in just about any industry. It's difficult to do that with most other project management tools. There is a lot of flexibility within the product assets. Most sectors can utilize Microsoft Project successfully because it doesn't have any generic adapters. Primavera is a competitor from Oracle, and they've got adapters for some industries but not others. For example, they have adapters for construction management, so people who are on construction projects usually go for Primavera because the adapters make it easy for them to scale out a project.
With Microsoft Project, you need to do more work to get the same thing, but that is the advantage of having adapters. Adapters make it easy for certain sectors to implement their projects, but Project doesn't have that, so anybody can use it. That is the best thing about Microsoft Project
What needs improvement?
Microsoft Project has much room for improvement. The solution is still stuck where it was in 2013. Not much has changed since then. There is a lot that can be changed in the enterprise segment.
There hasn't been a significant addition to the enterprise part of Microsoft Project since 2013. The biggest change was the integration of Power BI reporting into Microsoft Project. Other than that, we are seeing still the same features
Some of the underlying things have changed. For example, data management is quite different. It's called Dataworks, and database management is different. Data is handled differently, but there haven't been any new features on an enterprise scale.
Microsoft has developed more user-friendly Project implementations beyond enterprise use cases. They're transitioning from the enterprise platform to something that everybody can use, but they are losing out on features.
For how long have I used the solution?
We have been selling Microsoft Project for a couple of years.
What do I think about the stability of the solution?
Microsoft Project is stable, but it requires a lot of customization.
What do I think about the scalability of the solution?
Microsoft Project is highly scalable. It can handle anything from one user to 10,000. What makes Microsoft Project different is that a single person can handle thousands of tasks in a project easily.
How are customer service and support?
We haven't spoken to anybody at Microsoft support because they do not have a big team on Microsoft Project for this region, but we learned about production solutions through implementation.
We picked up a couple of orders for Microsoft Project for certain shipbuilding companies. We took their projects and did a study, then implemented a solution for them that was tailored to their particular needs. We learned on the job, but there was no guidance or support from the vendor.
How was the initial setup?
Project is essentially an extension of an Excel sheet. You need to configure a lot of things to get your project management done correctly, and the use case scenario is different for each customer. Some require Project for certain needs, which may not be the same for the next customer. We need to understand the customer's work requirements, and we will build a solution on Microsoft Project.
What other advice do I have?
Seven out of 10. My advice for Microsoft Project or any project management solution is to set clear goals. You need to have a vision in mind when thinking about Microsoft Project deliveries or any other project team delivery. If you don't have a clear vision, you may not realize project value, and that might lead to issues.
Disclosure: My company has a business relationship with this vendor other than being a customer.
Sr Project Manager at a energy/utilities company with 10,001+ employees
Powerful, useful critical path creations, and scalable
Pros and Cons
- "The most valuable features of Microsoft Project are you can create critical paths pretty easily, and you can import from an Excel spreadsheet to your task list as you create it during your working sessions with your team."
- "Microsoft Project could improve the interface, it should be more intuitive. It could be adjusted a little bit to make it a little easier to use and more user-friendly. It is a very powerful tool and it takes people a while to get used to it."
- "Microsoft Project could improve the interface, it should be more intuitive."
What is our primary use case?
We use Microsoft Project for creating the implementation projects for IT, such as anything from infrastructure through application deployments. In the current project, we are using it for the cybersecurity measures that we're implementing.
How has it helped my organization?
Microsoft Project has helped our organization by tracking the capabilities of when we can deliver a solution.
What is most valuable?
The most valuable features of Microsoft Project are you can create critical paths pretty easily, and you can import from an Excel spreadsheet to your task list as you create it during your working sessions with your team.
What needs improvement?
Microsoft Project could improve the interface, it should be more intuitive. It could be adjusted a little bit to make it a little easier to use and more user-friendly. It is a very powerful tool and it takes people a while to get used to it.
I have found that when you're saving your project plans to a SharePoint site it does not work well. I am not able to check it out and check it in as I would on the Microsoft Project's server. If you have multiple people trying to edit tasks in the project plan for the completion or status, it doesn't give you abilities to check the project in and out. It limits who makes changes to a project plan if multiple people are trying to do it at the same time. You can potentially overwrite someone else saved changes. There is not a lock on changes to the project plan. If I'm trying to change something, it's whoever saves first, then the changes go in. If you're working and extensively updating a lot of things in the project plan, then somebody else comes in and updates one line, they could potentially override everything that you've changed.
There are some accessibility issues that could be fixed.
For how long have I used the solution?
I have been using Microsoft Project for approximately 15 years.
What do I think about the scalability of the solution?
Microsoft Project is scalable. I've used it in the server mode where I ran multiple projects under a program, which were very large project plans with up to 1,000 lines, and I didn't have any problems with performance or managing projects.
We have approximately 1,000 users using this solution in my organization. They are typically project managers.
We are using Microsoft Project extensively on some projects. However, it depends on the type of project, it doesn't lend itself well to non Waterfall type activities.
How are customer service and support?
I have not contacted the technical support.
How was the initial setup?
Our IT department handles the deployment of the solution. I can tweak it on a per-project basis. However, the implementation or installation of the software is done quickly.
Which other solutions did I evaluate?
My organization is pushing to move to the Jira platform or to use Scrum instead of Waterfall.
What other advice do I have?
I would recommend others to buy a Microsoft Project book that has tips, and a lot of them have templates for different types of projects.
I rate Microsoft Project a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
SVP, Emerging Data Platforms at a financial services firm with 10,001+ employees
Good project planning features, good charts, and good at doing what it is supposed to do
Pros and Cons
- "The standard project planning features and charts are most valuable."
- "When a project plan becomes huge, it is painful to arrange and structure the project in Microsoft Project. Currently, you require a separate product for managing agile projects, and people are using Jira and Rally to manage stories in agile. Primarily, on the software development side, people are kind of moving away from Microsoft Project."
- "When a project plan becomes huge, it is painful to arrange and structure the project in Microsoft Project."
What is our primary use case?
We use it for IT project management. It is mainly used for managing tasks.
What is most valuable?
The standard project planning features and charts are most valuable.
What needs improvement?
When a project plan becomes huge, it is painful to arrange and structure the project in Microsoft Project.
Currently, you require a separate product for managing agile projects, and people are using Jira and Rally to manage stories in agile. Primarily, on the software development side, people are kind of moving away from Microsoft Project.
For how long have I used the solution?
I have been using this solution for 15 years.
What do I think about the stability of the solution?
It is stable but not for huge project plans.
What do I think about the scalability of the solution?
I am using its desktop version. They also have an online version where you can collaborate and do things like that. It is Office 365, which I don't use.
In terms of users, around 10,000 people might be using it. Its users include service delivery managers, project managers, and business analysts.
How are customer service and technical support?
I never had to use tech support for Microsoft Project.
Which solution did I use previously and why did I switch?
I have used a competing product that was free and open-source, but it didn't have as many features as Microsoft Project.
We are kind of migrating to Jira for the agile model because we mostly have agile-based developments. All task stories and other things are managed in Jira. We are not using Microsoft Project that much now. It is only being used for project planning and for creating task dependencies.
How was the initial setup?
In my organization, it is already packaged and available.
What other advice do I have?
I would advise others to learn about project planning. There is good enough information available online on Microsoft's website.
I would rate Microsoft Project an eight out of ten. It is good at doing what it is supposed to do.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Systems Software Specialist III at a government with 5,001-10,000 employees
Easy to use with a good user interface and excellent scalability
Pros and Cons
- "The user interface is very clean."
- "My life has improved so much with Microsoft Project."
- "Once we commit our status, changing it is hard."
What is our primary use case?
We primarily use the solution to enter our status and our time. For each task that we're doing, we have to enter a monthly status. It's for project management.
What is most valuable?
Overall, the solution has been so much better than the previous project management tool we had been using.
It's very easy to select the projects. It's so easy to save the project, task, and hours that I want. You don't have to think about it.
The user interface is so clean. The previous EPM product was so hard to understand in terms of the user interface.
What needs improvement?
Once we commit our status, changing it is hard. Sometimes, I may make a mistake about a holiday or something. I may not remember that there was a particular day that was a holiday and I may enter time on that day as if I worked. Sometimes I want to fix it. It would be ideal if the holidays were pre-installed so that we wouldn't make that mistake, that would be ideal. It should allow us to set it so that we cant enter time on holidays.
I have only explored maybe 5% of Microsoft Project as we're only using it to log things. I haven't seen a lack of features.
For how long have I used the solution?
I've been using the solution for about one year at this point.
What do I think about the stability of the solution?
I haven't had any issues with stability. There aren't bugs or glitches, at least, none that I have witnessed. It doesn't crash or freeze. Overall, it's quite good.
What do I think about the scalability of the solution?
Every employee has to use this solution, and we are a sizable organization. Likely, we have thousands of users on this product.
The solution is on the cloud, and therefore it can scale so well. We have our own internal cloud, and Microsoft has a cloud as well. If a company wants to expand it, it should be able to do so with relative ease.
How are customer service and technical support?
I can't speak to the quality of Microsoft's technical support. I've never contacted them, so I can't say how knowledgeable or responsive they are. We have our own internal support. We are a very big organization, so we have an internal support team that assists us if we need help. They may reach out to Microsoft directly, however, I have no knowledge of their interactions.
Which solution did I use previously and why did I switch?
We did previously use a different project management solution. I've only seen the user interface. It's my understanding that it is called EPM, or something to that effect. I like Microsoft's solution much more. It's a better product.
How was the initial setup?
I only use the solution. I did not have to set it up. I can't speak to how easy or difficult it is to do this as I am just an end-user in the company.
What other advice do I have?
I'm an end-user and customer. My organization is a large company and we're a big customer of Microsoft.
I don't know which version of the solution I'm currently using.
My life has improved so much with Microsoft Project. It works extraordinarily well.
Overall, I would rate it at a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr. Project Manager at Stradley Ronon
Included with Microsoft 365 and does everything I need it to do
Pros and Cons
- "It comes with our Office 365."
- "This solution probably does everything that I need it to do, but I just don't know how to do it yet."
- "The new version has made it a bit more complicated."
What is our primary use case?
Microsoft Project helps to manage our projects.
How has it helped my organization?
We can't say that there has been an improvement. We are trying to get to that point, but we are only into it with the new version for a month.
What is most valuable?
It comes with our Office 365.
We started using it and we stopped using LiquidPlanner.
I am most comfortable using Microsoft Project just because I have used it for so long, but we are still trying to figure out the new version at the moment.
What needs improvement?
The new version has made it a bit more complicated. We are trying to synchronize Project Online and Planner.
In Team Planner, there is supposed to be a way that you can sync your tasks in the Project Plan with Planner so that the project team doesn't necessarily need to use Microsoft Project. They can see what tasks are assigned to them, do them and update the status.
But, we haven't been able to figure that out yet.
They can make it easier to streamline the product.
When using Microsoft Project, the desktop and Planner don't seem to talk to each other as seamlessly as I would hope. It is possible that it is a user error and we have not configured it correctly. My IT team is new to it as well.
For how long have I used the solution?
I have had approximately 20 years of experience with Microsoft Project.
I just started using the latest version a little over a month ago.
I have the desktop app and on the cloud.
What do I think about the stability of the solution?
At the moment we have an issue with synchronization with the planner. We are trying to get it to work by watching YouTube videos and the IT director has been working with the vendor to see how to get the functionality to work.
It's unknown if we need a plug-in or not. It is difficult to decipher whether or not it's us or them because we are so green with the product.
What do I think about the scalability of the solution?
From what I can tell, there is a lot that you can do with it. Power BI, reporting, SharePoint, and Teams are all supposed to connect in some way, but, it's not as intuitive as I thought it would have been.
There isn't a lot that is available that tells you how to do this. You have to figure it out which is what we are trying to do. I wish that it was a bit more straightforward.
Currently, there are two of us who use Microsoft Project because we are trying to get it configured in a way that makes sense for our organization before we can bring in the rest of the team that may need to use it.
How are customer service and technical support?
We have not used technical support.
Which solution did I use previously and why did I switch?
Previously, we were using LiquidPlanner.
LiquidPlanner is a tool that you would use in an ideal situation for project management, which almost never happens. I can't get my organization to punch a time clock, and that is what LiquidPlanner is.
How was the initial setup?
The initial setup is a bit more complex than I would have hoped for or that I am used to. Again, it is possible that it's a lack of know-how and education with this product.
What's my experience with pricing, setup cost, and licensing?
It gets expensive when having to add all of the plugins and everything that you need.
What other advice do I have?
I would suggest using an expert. Get an implementation vendor to set it up for you.
This solution probably does everything that I need it to do, but I just don't know how to do it yet.
I like Microsoft Project and it does everything that I need it to do, but it doesn't do everything. That's Microsoft; they always get you to about 80% there, and then you need some type of plugin or API. It never quite does everything.
I would rate Microsoft Project an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Principal Consultant at Lexington Consulting
Resource leveling is useful, but it is time and manpower intensive and not at all dynamic
Pros and Cons
- "Resource leveling is very useful. We like this feature. We like to be able to expand tasks and look at different resources and tasks usages. It is good at assigning tasks to teams. It is pretty compliant with the Project Management Institute approach, which is useful for being comprehensive. It allows us to make little Gantt charts and network diagrams."
- "There are some things about it that I've always hated, and they haven't really changed them. It makes a lot of assumptions. It is also difficult to put business rules in it. You have to de-link it from the consecutive task if you don't want to do a What-If analysis, and sometimes, if you forget to do that, it changes everything. It is a pain in the neck to undo it. I would also like to see better integration with graphics. The graphics are primitive, and they need some major work. I would like to have the ability to do some small macros within the project for fuzzy logic. For example, if you're not sure how long a task takes, you can get the earliest guess. It is very time and manpower intensive to keep it up to date. You need to constantly update it. You will find that you are spending more time working on the Microsoft Project file rather than working on your project. I don't want to devote a person to just do that. That's silly. You can link it to some more modern applications so that it is dynamic when a real-time resource schedule changes, but it is not at all dynamic. It is only as dynamic as the person using it. It would be nice if we could plug it in real time for each project, subproject, or task. If something is going on, I want to see it in real time. Sometimes we have international clients, and they don't use the same calendar. They have a Thursday and Friday weekend, and we have a Saturday and Sunday weekend. I can change it in Microsoft Project, but I would like to be able to do it globally. There may be a way to do it, but I just haven't figured it out yet. I would like to be able to specify globally what weekend we want or what we want to call a weekend. We might have a project that works seven days a week. Some tasks are automated outside, like manufacturing processes. Embedding external processes is almost impossible because, in a practical sense, we don't have people who can do a lot of programming here, and also the interface of Microsoft Project is not the easiest because a lot of it is proprietary. It would be nice if we can link different tasks to external sources of inputs and outputs so that we could integrate them with a master project plan and see in real time what's going on. For example, you are manufacturing a batch of a chemical, and I have to rely on if a customer is making some type of complex chemical. Their system does not interfere with ours. We have to get the outputs from their system and enter them manually into the project to see the effect. That takes time. If you're talking about hours, you going to spend three to four hours, but there is the risk of getting it wrong or making a mistake. On tight projects, every minute counts. I would like to see some control system interfaces with Microsoft Project. A modern machine shop has a lot of computer numerical control (CNC) computers. In fact, virtually all machining is done with a CNC machine. Even 3D additive manufacturing is made with CNC. That data can go to a computer, and that computer can spit it out to a project so that you can see in real time whether you are going to finish a day ahead. If you had to finish a day ahead, you could talk to the systems' software, which can say that if I have this machine working for another hour and this one for one hour or less, I would be able to meet the schedule. It can then make those changes, but it can't do that. Everything needs to be done manually, which takes more time, and there's a risk of mistakes. It requires smarter automation and more machine learning. There is no machine learning capability in Microsoft Project. It just doesn't exist. That's why I say it is only suitable for small-sized to medium-sized companies and small projects. Most people don't have the problems that I have. I don't have them all the time, but when I have them, they're big. When you're bidding on a project that has to get done, you find yourself spending most of the time working on Microsoft Project, whereas you should be spending these hours managing the project. Thinking on a bigger scale, I would like better integration with Office, Visio, and Access. If you make a change in one, it should cascade to others and vice versa. It doesn't do that. It is not a dynamic program. I would like to see a dynamic program or at least the capability of being dynamic, that is, even if it is close to real time where it outputs to a module, and the module then talks to real-time things. The real-time data goes back into the module, and the module updates the project plan. Such dynamic capability would be nice. It may not be real time, but it is at least close. I would like to be able to link directly to the data in an Excel spreadsheet so that I don't have to keep going back and forth updating it. I don't want to have to create a dynamic link library. Whenever I change the data in Excel, it should update in Visio or PowerPoint. If I'm doing a pie chart or any kind of graphic, I don't want to constantly update my graphics. I want to link them together, and I want them updated automatically. I know it is a wishful thing. They don't make major changes every time they come out with a new version. They don't fix the issue. They just add a few features."
What is our primary use case?
Whenever we have a client with a complicated situation, we create a project plan. And we use Microsoft Project (MS Project) for administrating, monitoring, and tracking the project. For most small projects, MS Project is satisfactory.
How has it helped my organization?
We can input information and then share it with the project team and stakeholders. That helps a little, but if somebody changes their mind, it could change how we manage the project. There are some new features in MS Project 2024. However, more features aren't necessarily useful because now you must train people to use them. They may say, "Why do I need this new feature?" Newer versions of MS Project display a warning when a task runs behind schedule. However, it is necessary to input a date change for that warning manually, and administrative action takes precious time.
It's possible to get input from other programs, such as Outlook, but we don't use Outlook for anything other than email, even though it could do other things. Time is a critical resource. We don't have time to learn about these features and use them productively, so they are of no value to us.
What is most valuable?
MS Project's resource leveling capability is beneficial. We like this feature. We want to be able to expand tasks and look at different resources and task usage. It is good at assigning tasks to teams.
It's generally compliant with the Project Management Institute approach to project management, which means MS Project helps us be more uniform and consistent in conducting each project.
What needs improvement?
MS Project can insert objects, like a drawing or an Excel worksheet, but cannot handle business rules. Also, I would like to see better integration with graphics applications such as MS Visio. The graphics are primitive and need some major work. I would like to have the ability to insert some small macros within the project for Monte Carlo risk analysis. For example, if you're unsure how much time a task may require, you can generate a reasonable guess.
MS Project is very time and labor-intensive to keep current. You need to update it continually. You may find that you are spending more time maintaining the MS Project file than working on your project. I don't want to devote a person to do that.
MS Project should have the capability to link it to other applications to make the program dynamic when a real-time resource or schedule changes, but it is not dynamic. It would be helpful to insert real-time input data for each project, subproject, or task. If something is going on, I want to see the impact in real-time, if possible.
I want to be able to specify globally what weekend we want or what we want to call a weekend. Also, we might have a project underway seven days a week.
External data sources, like third-party manufacturing processes, impact some tasks. Embedding external processes within MS Project is almost impossible because we don't have programming resources here in a practical sense. Also, the interface of Microsoft Project is proprietary. We want to link different tasks to external sources of inputs and outputs and integrate them automatically with our master project plan, e.g., specific third-party CNC machine data. The supplier's system does not interface with ours'. We have to get the outputs from their system serially and manually update the MS Project file to determine the schedule impact. That takes time. There is a risk of data entry errors at both ends. On tight projects, every minute counts.
I would like to see a control system interface with Microsoft Project. Real-time system data helps predict cost and schedule variances. For example, if you had to finish a day ahead of schedule, you could "talk" to the systems' software and determine if a given machine works for another four hours, then you could meet the accelerated schedule. MS Project requires manual data entry with a risk of mistakes. Presently, there is no automated data entry capability in MS Project. It just doesn't exist. That's why I say it is only suitable for small-sized to medium-sized companies and small projects. Most companies don't have the same problems we have with MS Project.
When you're working on a project that has to get done, you will spend most of the time wrestling with Microsoft Project, whereas you should be using these hours to manage the project.
Thinking on a slightly bigger scale, I would like better integration with Office, Visio, and Access. If you make a change in one application, it should cascade to others and vice versa. It doesn't do that, at least not easily. It is not a dynamic program. I would like to see an active program or at least the capability to be dynamic, even if it is close to real-time where it outputs to a module, and the module then talks to real-time systems. The real-time data goes back into the module, and the module updates the project plan. Such dynamic capability would be superior to what exists now. It may not be genuinely real-time, but it is at least closer to it.
I want to link directly to the data in an Excel spreadsheet so that I don't have to keep going back and forth updating it. I don't want to have to create a dynamic link library or write a macro. Whenever I change the data in an Excel file for a given project or task, it should update the corresponding Visio or PowerPoint file. If I'm doing a pie chart or any graphic, I don't want to manually update my graphics. I want to link them together, and I want them updated automatically. I know it is a wishful thing. Microsoft doesn't make significant changes every time they come out with a new version. However, they don't appear to fix the issue. Instead, they add a few features.
For how long have I used the solution?
I have been using Microsoft Project since it was released in the mid-1980s. Although MS Project can be helpful, it does not teach project management.
What do I think about the stability of the solution?
It's relatively stable. I've never had a crash. I can't remember it ever crashing. If I entered some information that it can't resolve, it usually comes up with an error message.
What do I think about the scalability of the solution?
I think it is limited to around 400,000 tasks. I am not sure. I never had to go that far. We have five consultants who are remote users.
How are customer service and support?
I've never really needed any support. When Microsoft has a seminar or a meeting locally, I might go to it and give my feedback.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
How was the initial setup?
Installation is automatic and simple, we had no issues.
What about the implementation team?
The implementation was done in-house.
What was our ROI?
MS Project pays for itself by helping me keep my thinking straight. The purchase price of the application is insignificant when compared with the time involved in trying to do project management manually on paper attached to large poster boards. We did it that way before the advent of PCs. There is some benefit to seeing an entire project plan on paper to provide a visual idea of project scope and progress, but intelligent use of MS Project can generate the same information. It takes a lot of time to become so proficient with MS Project that these key bits of information are generated automatically through accurate and complete task definitions, WBS, and project schedule updates.
What's my experience with pricing, setup cost, and licensing?
Make sure you have a good business reason for purchasing MS Project. It isn't cheap and there are free alternatives, with simple capabilities, available.
Which other solutions did I evaluate?
MS Project was sufficient for our requirements, so we did not evaluate any other options.
What other advice do I have?
Make sure you understand what MS Project can do and what it cannot do. It cannot read your mind. Just like any other program, it only does what you tell it to do. If you give it the wrong information, it will provide you with incorrect output. It is very labor-intensive. There are minimal capabilities to help you write routines. So, you have to change dates and task names. If you don't understand project management concepts well, you're just going to delude yourself into thinking MS Project helps you. You have to understand the process of project management to use the application effectively. Otherwise, you are wasting your time. It will not teach you how to do project management.
I would rate MS Project a five out of ten because it hasn't evolved that much. Microsoft added lots of bells and whistles, but they don't add much new value. They don't save me much time. I want MS Project to be a dynamic program, but it remains a passive program after more than 30 years. I've made comments about it at some seminars hosted by Microsoft. We've told them to make it a dynamic program or at least have an option to make it active. We would be willing to pay more for this capability. It's worth it, but they don't do it. I guess they don't see enough business potential in doing it that way, and I don't have the resources to create an internal application to make it that way. I am not in that business.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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