I used it at another company. I'm not working for the same company at the moment. I was employed on a consultancy basis, and this product was used for IT project management.
Founder & Director at a tech services company with 1-10 employees
A complete, all-rounded enterprise product from the portfolio management and individual project management perspective
Pros and Cons
- "It is a complete and all-rounded enterprise product. From a portfolio management perspective and an individual project management perspective, it is a corporate-wide project management product. It can be used for resource planning, financial planning, task planning, etc."
- "It is a complete and all-rounded enterprise product, and from a portfolio management perspective and an individual project management perspective, it is a corporate-wide project management product that can be used for resource planning, financial planning, task planning, etc."
- "It is a traditional Waterfall-based solution, so it doesn't lend itself particularly well to Agile development. You can record Agile sprints within it, but it is not really an Agile-based product. It can store the basic information about budgets that an Agile set of work is looking to use, but that's about it."
- "It is a traditional Waterfall-based solution, so it doesn't lend itself particularly well to Agile development."
What is our primary use case?
What is most valuable?
It is a complete and all-rounded enterprise product. From a portfolio management perspective and an individual project management perspective, it is a corporate-wide project management product. It can be used for resource planning, financial planning, task planning, etc.
What needs improvement?
It is a traditional Waterfall-based solution, so it doesn't lend itself particularly well to Agile development. You can record Agile sprints within it, but it is not really an Agile-based product. It can store the basic information about budgets that an Agile set of work is looking to use, but that's about it.
For how long have I used the solution?
I have been using it for 25 years.
Buyer's Guide
Microsoft Project
April 2026
Learn what your peers think about Microsoft Project. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.
What do I think about the stability of the solution?
Its stability, reliability, and performance are fine.
What do I think about the scalability of the solution?
There are no problems with its scalability.
We had about 150 users. It was being used on a daily and hourly basis. I was the program director, and all the project management teams were using it daily.
How are customer service and support?
To my knowledge, I have not directly contacted them on this particular product. We had reached out to the original implementation consultants who were a Microsoft accredited organization but not for technical support. It was more for consultancy.
How was the initial setup?
It was quite complicated. It needed consultants that were specialists in it to help with the implementation. Most of it was done before, but it wasn't widely used. So, we took that implementation and built on it.
In terms of maintenance, because it's a cloud-based solution, it's real-time.
What's my experience with pricing, setup cost, and licensing?
It was a three-year license deal that was reconciled on a quarterly basis. It is a reasonably priced product, and I consider that we got good value for money.
What other advice do I have?
I would recommend it to others, but it really depends on what they're looking to gain out of this. I would not recommend buying the portfolio management product if you do not have an established and reasonably mature portfolio management setup. If you don't have that, then you're paying for a product, but it will only get used as an individual standalone project management product, and you will not take advantage of the portfolio features. So, buying the portfolio management licenses doesn't make sense unless you've got an established or reasonably mature project office. There should be better alignment and integration with general portfolio management.
It is not a fully integrated Agile product set. It can be used to store basic information. If you've got a blend of Waterfall and Agile projects and you've got overall budgets, then you can record your Agile perspective within it, but you can't use it purely as an Agile product. For that, you'd probably use Azure DevOps or something like that.
It needs a degree of planning before it's implemented. I would recommend organizations to do that, rather than jumping in feet first.
I would rate it an eight out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr. Project Manager
Provides the ability to break down project phases and is easy to set up and reliable
Pros and Cons
- "The ability to break down project phases is most valuable. Being able to align the tasks and reporting with project milestones and progress is also valuable."
- "The ability to break down project phases is most valuable, and being able to align the tasks and reporting with project milestones and progress is also valuable."
- "Its price can be improved."
- "Its price can be improved."
What is our primary use case?
We use it to manage our portfolio of projects. We use it to monitor, control, and update the status of each project, which includes our vendor projects and internal projects.
What is most valuable?
The ability to break down project phases is most valuable. Being able to align the tasks and reporting with project milestones and progress is also valuable.
What needs improvement?
Its price can be improved.
For how long have I used the solution?
I have been using this solution for eight years.
What do I think about the stability of the solution?
It is stable and reliable.
What do I think about the scalability of the solution?
It is medium in terms of scalability. We have approximately 50 people who use this solution.
How are customer service and technical support?
Their technical support is great.
How was the initial setup?
Its initial setup is simple.
What about the implementation team?
It was implemented internally. In terms of deployment and maintenance, a single resource can handle its maintenance, main configuration, and setup.
What's my experience with pricing, setup cost, and licensing?
Its price could be reduced a little.
What other advice do I have?
I would advise others to concentrate on the culture and skillset of their team before implementing a project management tool.
I would recommend this solution to others. I would rate Microsoft Project an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Microsoft Project
April 2026
Learn what your peers think about Microsoft Project. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.
Manager - Operations Advisory (Finance transformation and performance improvement) at a consultancy with 10,001+ employees
User friendly, stable, and easy to do complex project plans
Pros and Cons
- "Microsoft Project is user-friendly and easy to use to do very complex project plans."
- "Microsoft Project is user-friendly and easy to use to do very complex project plans."
- "The dashboard could be improved."
- "The dashboard could be improved."
What is our primary use case?
I was using this solution for project planning and status reports for a work project I was involved in.
What is most valuable?
Microsoft Project is user-friendly and easy to use to do very complex project plans.
What needs improvement?
The dashboard could be improved.
For how long have I used the solution?
I have been using this solution for six months.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
I have found the solution to be very scalable.
Which other solutions did I evaluate?
We had evaluated other solutions before we chose Microsoft Project, such as Clarizen. Based on our discussion with the client, we decided to go with this solution.
What other advice do I have?
I rate Microsoft Project an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Unemployed at a healthcare company with 501-1,000 employees
Pretty user-friendly, good stability, and easy to set up
Pros and Cons
- "It served the purpose. It was pretty user-friendly."
- "We used it in my previous organization for business process optimization projects, application development projects, system integration projects, program management over a multitude of projects, and program interdependencies."
- "I am not that close to it anymore, but I know that there were some cut and paste issues when we were trying to move one group of roles to another, and they used to muck up the interdependencies between the tiers, rows, and other things."
- "I know that there were some cut and paste issues when we were trying to move one group of roles to another, and they used to muck up the interdependencies between the tiers, rows, and other things."
What is our primary use case?
We used it in my previous organization for business process optimization projects, application development projects, system integration projects, program management over a multitude of projects, and program interdependencies.
What is most valuable?
It served the purpose. It was pretty user-friendly.
What needs improvement?
I am not that close to it anymore, but I know that there were some cut and paste issues when we were trying to move one group of roles to another, and they used to muck up the interdependencies between the tiers, rows, and other things.
For how long have I used the solution?
I have been using Microsoft Project since it was first introduced.
What do I think about the stability of the solution?
It was pretty good in terms of stability.
What do I think about the scalability of the solution?
While integrating on one server, sometimes, there was a challenge. When you were leveraging the server aggregation tool, where you had everything, and you were integrating on one server to have the plans integrated for interdependencies, there was a constraint. I can't remember what it was.
A lot of Microsoft products are very Microsoft friendly, but they don't integrate well with a lot of other things. They fail in the extensibility model in the architecture design.
In terms of the number of users, we probably had about 200 or 300 people who were using Microsoft Project. In my past companies, I've had 700 people using them.
How are customer service and technical support?
I never used the tech support for Microsoft Project.
Which solution did I use previously and why did I switch?
I have used HP's PPM. There were two other tools that I have used.
How was the initial setup?
It was pretty straightforward. Essentially, you should have taken classes in it and worked with it in order to understand some of the nuances of it. It can have a little bit of a learning curve.
What other advice do I have?
I would advise others to look at what they have on the market because, with the advent of the cloud, so many different types of tools are coming into play that can integrate with other cost analysis platforms.
I would rate Microsoft Project an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Project Manager at a comms service provider with 1,001-5,000 employees
Great features but can be buggy and needs a better user interface
Pros and Cons
- "I use all of the features that are there; there are quite a few that are very helpful and it makes it easier for me to project manage."
- "There are a few bugs that can affect the stability. This is typical of most applications."
- "There are a few bugs that can affect the stability."
What is our primary use case?
We primarily use the solution for the project management software. I create plans with it. It's a tool like Excel that we use for project planning.
What is most valuable?
I use all of the features that are there. There are quite a few that are very helpful.
It makes it easier for me to project manage.
What needs improvement?
I haven't thought of what are the qualities of the features and how can they be changed or improved. It basically has everything I need.
There are a few bugs that can affect the stability. This is typical of most applications.
The solution does not have a mobile version at this time.
The user interface and how fast you can find tools to make a schedule, to build up a team, to come up with tasks, et cetera, could be improved. The framework of accessibility is a bit complicated. It could be simplified.
What do I think about the stability of the solution?
We have come across the occasional bug or glitch. It can affect stability. However, it's pretty typical to come across bugs in applications. Sometimes Microsoft can crash.
What do I think about the scalability of the solution?
The solution is an application. The aspect of scalability doesn't apply in the context of the product.
I'm not sure how many people are using it in our organization at this time.
I'm not sure if there are plans to increase usage in the future. I basically just use it myself for more projects.
How are customer service and technical support?
I"ve never actually used Microsoft's technical support. I wouldn't be able to speak on how helpful or responsive they are, as I don't have any personal experience to discuss.
What's my experience with pricing, setup cost, and licensing?
I don't have any knowledge of the overall costs of the solution. It's not an aspect that I handle directly.
What other advice do I have?
We're working with the solution's latest version. However, I'm unsure of which version number we're using.
I'm not sure of the deployment model. It's more of an application than anything cloud-based.
Overall, I would rate the solution at a six out of ten overall. It's a cool type of tool, however, there are some improvements that can be made to make it better. It could be simplified.
The best thing before asking these questions is to go through the UI. It helps you to have a picture of what the tool does.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Founder at a computer software company with 1-10 employees
Exceptional for waterfall methodologies, reliable, but better integration needed
Pros and Cons
- "In my experience, this solution is one of the best for the waterfall management model."
- "In my experience, this solution is one of the best for the waterfall management model."
- "The solution could be more flexible when it comes to integration."
- "This solution has been created for the Waterfall framework, and even if Microsoft added some features to use for Agile Framework it will not work because it has not been created for Agile frameworks specifically as Scrum or Kanban has."
What is our primary use case?
We used the solution for the waterfall framework model for management.
What is most valuable?
In my experience, this solution is one of the best for the waterfall management model. You are able to analyze, allocate tasks easily, chart, use different kinds of graphs, and the atmosphere is something similar to other Microsoft Office products. Having similarity to Office is the reason why it is easy to use. The majority of people already know how to use those pieces of software.
There are plenty of features in this solution.
What needs improvement?
The solution could be more flexible when it comes to integration.
They added the Agile Framework also to their solution. I think Agile does not work with this kind of spreadsheet platform. Mainly for Agile, it needs something such as Kanban or Scrum board. There is also a need for a tool for brainstorming on a whiteboard online but this solution does not have this feature.
If the solution wants to match the Agile Framework, it would be better to add something similar to Asana, Kanban or Scrum board. This way companies and teams can easily create a sprint and follow up. It will be easier for the Scrum Master coach to facilitate communication between groups and teams. If they let people choose their Agile methodology, such as Jira, it would be better.
For how long have I used the solution?
I have been using the solution for one year.
What do I think about the stability of the solution?
I had no problems using the solution, it operated fine.
What do I think about the scalability of the solution?
Since the solution does not have some features to better use other methodologies it is limited. We have approximately 100 employees using the solution.
How are customer service and technical support?
There are many communities for Microsoft products. I was not in contact with customer support.
Which solution did I use previously and why did I switch?
You cannot easily do brainstorming in this solution. This is why we have evaluated other solutions and are currently considering a DevOps solution. When companies that want to transform to agility or Agile Frameworks consider going to some tools similar to Asana as a Kanban or Scrum board and for Agile software development, they might go with Microsoft Azure. This solution has been created for the Waterfall framework, and even if Microsoft added some features to use for Agile Framework it will not work because it has not been created for Agile frameworks specifically as Scrum or Kanban has.
How was the initial setup?
The installation for doing the Waterfall methodology is easy. You do not need a lot of training, but if you want to do advance operations, such as Excel, you need to be trained. There are many pieces of training online on platforms such as YouTube and Udemy, people can easily learn. You do not need a special course or to have a certificate.
What about the implementation team?
Our project manager does most of the implementation.
What's my experience with pricing, setup cost, and licensing?
I do not remember the exact cost we paid but usually, they charge per user per month. The price is not that important for enterprise, they prefer to have something useful and works. If it makes your team more productive, then the price does not matter so much.
What other advice do I have?
When choosing this solution understand that is it best for those who want to stay with the Waterfall framework. First-time businesses in some industries such as construction, Waterfall is a better choice. It depends on the industry, but the majority of industries and companies are moving to Agile methodology.
I rate Microsoft Project a six out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
MD at a tech services company with 11-50 employees
Scalable, with good time management for project planning
Pros and Cons
- "The most valuable feature of this solution is time management."
- "Microsoft Project is the best."
- "Collaboration is an area that needs improvements."
- "Collaboration is an area that needs improvements."
What is our primary use case?
We use this solution for project management and project planning.
How has it helped my organization?
It's very difficult to measure that aspect since we have not used a full-cycle. We are using it partially only, so it's very difficult to measure in that manner.
What is most valuable?
The most valuable feature of this solution is time management.
What needs improvement?
Collaboration is an area that needs improvements. If we could get into the collaboration aspect of it as well, it might be helpful.
In the next release, I would like to see features included to make the collaboration easier, and I would like to see the dashboard improved.
For how long have I used the solution?
I have been using Microsoft Project, for more than five years.
What do I think about the stability of the solution?
I can't comment on the stability because I haven't compared it with other products.
There are several products that could be user-friendly and easy to collaborate with.
What do I think about the scalability of the solution?
It's a scalable solution. We have not had any issues with scalability.
How are customer service and technical support?
We are also Microsoft partners. We have partner support in addition to regular support. It's nice and easy for us to get support.
What other advice do I have?
Microsoft Project is the best.
I would recommend this solution to others who are interested in implementing it.
It's important to get the appropriate training.
I would rate it a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Delivery Manager at a tech services company with 11-50 employees
A stable, scalable, and easy-to-set-up solution for project management
Pros and Cons
- "It is very stable. I haven't had any kind of issues with it. It is also very scalable."
- "It is very stable; I haven't had any kind of issues with it, and it is also very scalable."
- "Its user experience can be improved while configuring it. Its reporting can also be better. Reporting is not very easy. Reports do not always work. I was trying to download some reports, and they didn't work. I don't know if it was related to the configuration that I was using. I didn't go too deep to check if something was missing."
- "Its user experience can be improved while configuring it. Its reporting can also be better."
What is our primary use case?
I use it for project management. I use it to check the project and get some reports and KPIs from it. I am using the latest version of this solution.
What is most valuable?
It is very stable. I haven't had any kind of issues with it. It is also very scalable.
What needs improvement?
Its user experience can be improved while configuring it. Its reporting can also be better. Reporting is not very easy. Reports do not always work. I was trying to download some reports, and they didn't work. I don't know if it was related to the configuration that I was using. I didn't go too deep to check if something was missing.
For how long have I used the solution?
I have been using this solution for more than ten years.
What do I think about the stability of the solution?
It has good stability.
What do I think about the scalability of the solution?
It has good scalability. It is being used only by project managers. In terms of increasing its usage in the future, I don't have any projects going on right now, so I don't know if I will use it in the near future.
How are customer service and technical support?
I haven't used their technical support. Its documentation and community support are very good because Microsoft has a big database.
Which solution did I use previously and why did I switch?
I've always been using Microsoft solutions. I haven't tried other solutions, but I believe they are very similar. I've seen other solutions, such as Jira, being used more for agile environments.
How was the initial setup?
Being a SaaS solution, it comes ready to be used. The deployment took a few minutes.
What's my experience with pricing, setup cost, and licensing?
It probably was $30 per license on a monthly basis. There is no additional fee.
Which other solutions did I evaluate?
We didn't evaluate any other solutions.
What other advice do I have?
I would recommend this solution. I would rate Microsoft Project an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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