Our company has a project department that is responsible for project deployment. When a new client comes up, they will have a lot of PMPS packs which have a list of activities. We use the tool to plan projects.
Technologist (IoT & Automation), IT & Digital at Tata Metaliks Limited
A simple tool for project management
Pros and Cons
- "The tool has a simple and excellent approach."
- "The solution is a basic tool that does not give you analytical insights. It does not have any AI capabilities which can also help to plan."
What is our primary use case?
What is most valuable?
The tool has a simple and excellent approach.
What needs improvement?
The solution is a basic tool that does not give you analytical insights. It does not have any AI capabilities which can also help to plan.
What do I think about the stability of the solution?
The solution is stable. I would rate the solution’s stability a seven out of ten.
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Microsoft Project
October 2026
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What do I think about the scalability of the solution?
The tool is scalable. You just need to send a requirement for more licenses. There are around five users for the solution in our company.
How are customer service and support?
We do not use any paid support services from Microsoft since our requirements are not high.
How was the initial setup?
The solution’s setup is very easy.
What other advice do I have?
I would rate the solution a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Advisor - Strategic Affairs at a manufacturing company with 501-1,000 employees
Great user experience; simple to pick up and use
Pros and Cons
- "The features I find the most valuable are scheduling and reporting."
- "They could also work on integrations with solutions like Teams. We have all of our project files in Teams and it is much easier to use for communication than MS Project, but there is no integration of the two solutions."
What is our primary use case?
I am a project manager, so my primary use cases for Microsoft Project are the creation of a work breakdown structure – the time and schedule of the project – and following up on it. I also create reports. We're not using the enterprise solution and are not connected to a PMO.
What is most valuable?
The features I find the most valuable are scheduling and reporting. I mostly do short projects that last three to six months. These are simple projects with a limited team of three to five members. We do not even do updates through the application. We do updates through meetings.
What needs improvement?
The tool currently has a limited number of tutorials now. Those could improve, which would be helpful.
They could also work on integrations with solutions like Teams. We have all of our project files in Teams and it is much easier to use for communication than MS Project, but there is no integration of the two solutions.
For how long have I used the solution?
I have been using Microsoft Project for about three years.
What do I think about the stability of the solution?
I would rate the stability of this solution a nine, on a scale from one to 10, with one being the worst and 10 being the best.
What do I think about the scalability of the solution?
My impression is that scalability is quite good for more complex projects.
How are customer service and support?
We are in a good partnership with their support team. We have an account manager and we have a support team. They're very supportive.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I tried to use Primavera, but I didn't find it as easy to operate in as MS Project. However, that was an older version. I don't know if they have updated or simplified the application.
How was the initial setup?
I would rate the initial setup of this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best. It's not very complicated. Even if you download and use the application for the first time, you can easily find your way.
What other advice do I have?
Overall, I would rate this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Microsoft Project
October 2026
Learn what your peers think about Microsoft Project. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
920,929 professionals have used our research since 2012.
CEO at Alce Ingenieria
Easy to integrate and set up
Pros and Cons
- "We have not had any problems with Microsoft's technical support. We are happy with the support."
- "I would like to see more integrations with another software tool."
What is our primary use case?
We use Microsoft Project in a fairly run-of-the-mill way. Our primary use case for this solution is project management.
What is most valuable?
What I find the most valuable about Microsoft Project is the fact that nearly everyone is familiar with it and understands how to use it. This enables us to use the tool with different customers or partners.
What needs improvement?
I would like to see more integrations with another software tool. The market is more collaborative now, so it is always good to be able to share information between different tools. If a client does not have Microsoft Project, they probably have another one that the solution should have an integration with.
For how long have I used the solution?
I have you been working with Microsoft Project for at least 25 years now.
What do I think about the stability of the solution?
Microsoft Project is really stable. It has been stable for us for years.
What do I think about the scalability of the solution?
I think Microsoft Project is a scalable solution.
How are customer service and support?
We have not had any problems with Microsoft's technical support. We are happy with the support.
What's my experience with pricing, setup cost, and licensing?
We are paying for a yearly license. On a scale of one to 10, with one being cheap and 10 being expensive, I would rate Microsoft Project a nine.
What other advice do I have?
Microsoft Project is a good tool. It is very easy to integrate and set up.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Student at a university with 5,001-10,000 employees
Good for project management, easy to work with, and straightforward to implement
Pros and Cons
- "The solution is stable."
- "It has a bit of a learning curve since there are a lot of features in it, and we haven't really gotten a chance to train through the whole product."
What is our primary use case?
I'm using it to prepare a project schedule, budget the project, and handle resource allocation. I'm checking on if the resources or the tasks are completed and if they're on time and to see if I have any backlogs with tasks.
What is most valuable?
I'm using it just for my academics, and it does the job as far as I'm concerned for this use case. We are just using what is relevant to the course, and that's it.
The setup is straightforward.
Once you understand the solution a bit, it becomes easy to work with.
The solution is stable.
It can scale.
What needs improvement?
It has a bit of a learning curve since there are a lot of features in it, and we haven't really gotten a chance to train through the whole product.
For how long have I used the solution?
I've used the solution for just two months.
What do I think about the stability of the solution?
It is quite stable. There's no huge amount of data that is being used on it and even the simplest of computers can use it. It doesn't consume much data. There are no bugs or glitches and it doesn't crash or freeze.
What do I think about the scalability of the solution?
Scalability isn't a problem with Microsoft Project. It's just a scheduling tool and the only people who will be using this tool will be the managers, and there are not many managers. There's not much data processing on it.
You can share the dashboard too, so the number of users doesn't really matter. You create a project and you schedule it. You can share it with others and scalability is not an issue.
How are customer service and support?
I've never dealt with technical support. My college provided me with the solution, and I haven't had to troubleshoot anything.
How was the initial setup?
The initial setup is straightforward. You download, install, and use the product, and you get set up your projects. That's it.
What's my experience with pricing, setup cost, and licensing?
I'm using the solution for free via my college. I can't speak to the pricing or aspects of the licensing.
What other advice do I have?
I haven't used it extensively. If I had used it in the environment where I was working, and I was responsible for the task I was doing, I would've experimented more on it and figured out something. However, that's not the case.
We are aware of how to install certain processes exactly and how to use those processes in Microsoft Project. However, you'll have to spend at least a week or two days at minimum to see how everything works and what kind of allocation works best. There are a few things that you need to be specific about. With Microsoft Project, it becomes easy to use when you know what you're doing.
Using the product will not be a big challenge if you are comfortable with project management.
I'd rate the solution nine out of ten as it was easy to learn and a very useful tool in general.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technology Innovation Leader at Netrix S.A.
Customizable and reliable with good documentation
Pros and Cons
- "It's a scalable product, especially the online version."
- "The solution makes it very easy to plan and has great customization capabilities."
- "It would be ideal if the solution integrated more with Azure DevOps and other work management platforms like Jira."
What is our primary use case?
The solution allows users to manage projects and project portfolios.
What is most valuable?
The solution makes it very easy to plan and has great customization capabilities.
The setup is very simple and straightforward.
It is stable.
It's a scalable product, especially the online version.
There's a lot of great documentation available online. Users can teach themselves to use the product.
What needs improvement?
It would be ideal if the solution integrated more with Azure DevOps and other work management platforms like Jira.
For how long have I used the solution?
I've used the desktop and cloud version for about three or four years.
What do I think about the stability of the solution?
The solution is quite stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. It offers good performance.
What do I think about the scalability of the solution?
The online version of the solution is quite scalable. The desktop version is just for one user.
The number of users varies according to the project. On one, we had maybe 40 users, on another, we had 500.
It is being used quite extensively at this time. We do plan to increase usage.
How are customer service and support?
We've never reached out to technical support in the past. I can't speak to how helpful they are.
How was the initial setup?
It's easy to set up the solution. It's not a complex process.
We only need one person to deploy and maintain the product. They are an admin.
What about the implementation team?
We did the setup in-house in one day. We did not need outside assistance.
What's my experience with pricing, setup cost, and licensing?
The solution is part of Office 365, and it is an annual subscription.
What other advice do I have?
We can use the solution on-premises and on the cloud.
I'd rate the solution nine out of ten.
I'd recommend potential new users seek out videos and documentation to help learn the solution. There's a lot of good content that is very helpful to new users, and a lot of it is free.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Associate Partner - Cognitive Process Automation Practice Leader at IBM
Good performance and a useful Gantt char view but does not work well on a Mac
Pros and Cons
- "The Gantt chart view is great."
- "The Gantt chart view is great; it shows all activities, and the planning of durations is very easy, and we can see our suppliers and everything."
- "I find the setup a little bit cumbersome."
What is our primary use case?
We primarily use the solution for project management. For example, IT implementation projects.
What is most valuable?
The Gantt chart view is great. It shows all activities, and the planning of durations is very easy. We can see our suppliers and everything.
The solution is stable.
It's scalable.
What needs improvement?
It doesn't really work too well on a Mac.
The initial setup was a bit complex. I find the setup a little bit cumbersome. Sometimes there are certain rules that automatically update something else, and it's not always visible. When that happens, you are left with a surprise.
For how long have I used the solution?
I've used the solution for six years.
What do I think about the stability of the solution?
The solution seems to be stable. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
With some assistance, it is possible to scale the product.
We have around 1,000 people using it in our company.
How are customer service and support?
I have not used technical support and therefore cannot speak to how helpful or responsive they would be if you needed help.
Which solution did I use previously and why did I switch?
I have used other products in the past.
How was the initial setup?
The initial setup was a bit complex. It wasn't overly simple.
What's my experience with pricing, setup cost, and licensing?
The licensing is handled centrally within the company. I don't have any visibility on the pricing aspect. I can't say how much it costs our organization precisely.
Which other solutions did I evaluate?
I have evaluated other products.
What other advice do I have?
I'm not sure which version of the solution we're using. I don't know the version number off-hand.
I'd recommend the solution. I find it to be quite useful, especially for waterfall-type projects.
I would rate it seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Independent Consultant at perspektis
Reliable with the ability to link sub-tasks but can be expensive
Pros and Cons
- "The setup is pretty simple."
- "It is stable and reliable; there are no bugs or glitches, the performance is good, and it doesn't crash or freeze."
- "What could have been better is the integration with Office 365 so that if you're discussing a project on Teams or there's an email related to the project, it can be tagged to the project in Microsoft Project. That functionality is currently not there."
- "The pricing is pretty high."
What is most valuable?
The most useful feature is to link sub-tasks to the main group.
The setup is pretty simple.
It is stable, and the performance is good.
It can scale well.
What needs improvement?
What could have been better is the integration with Office 365 so that if you're discussing a project on Teams or there's an email related to the project, it can be tagged to the project in Microsoft Project. That functionality is currently not there.
The solution is pretty expensive. However, you pay for what you get, and it is worth the cost.
For how long have I used the solution?
I've been working with the solution for more than ten years now.
What do I think about the stability of the solution?
It is stable and reliable. There are no bugs or glitches. The performance is good. It doesn't crash or freeze.
What do I think about the scalability of the solution?
The solution is absolutely scalable. It's not a problem to expand the product.
We are a small consulting firm. We have only four users at the moment.
How are customer service and support?
I've had no issues with the level of service provided by support. They are helpful and responsive. We always get an immediate response.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have worked with Jira.
We always knew that Microsoft Project is the most comprehensive option. Although our clients are using multiple different platforms, we tend to integrate all those outputs into our Microsoft Project installation.
How was the initial setup?
The product has a simple, straightforward implementation process. It's not overly complex.
What's my experience with pricing, setup cost, and licensing?
The pricing is pretty high. I'd rate it two out of five in terms of affordability.
What other advice do I have?
We are customers and end-users.
I'd rate the solution seven out of ten.
I would recommend it for companies that have a large number of projects and diversified teams. When I say diversified teams, I mean geographically spread and working on multiple projects. Those are the kind of people who could make use of Microsoft Project very well.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Project Manager at 9mobile
Helpful in tracking projects but not a user-friendly solution
Pros and Cons
- "The daily tracker is valuable."
- "The solution has allowed us to monitor our projects in real time because it is tracked based on what has been prepared and executed."
- "The product or service could be more user-friendly, and forecasting could be better."
What is our primary use case?
Our primary use case for this solution is to track our projects. The solution is deployed on cloud.
How has it helped my organization?
The solution has allowed us to monitor our projects in real time because it is tracked based on what has been prepared and executed.
What is most valuable?
The daily tracker is valuable because once you set it up, the dynamic teams can go and implement the project. Additionally, we can track the progress of what is being done. We can know the dates of tasks, when, and if there are deployment issues.
What needs improvement?
The product or service could be more user-friendly, and forecasting could be better. For example, a few things were added to the Microsoft Office standard software and the project online standard software. It screwed up our forecast and implementation, and we advised them to revert to the standard to fix the issue. Microsoft made some changes, and we're trying to figure out what was implemented and how to use it. We don't use the focus anymore, and we use Microsoft Project to try and drive it.
For how long have I used the solution?
We have been using this solution for over 15 years and are currently using the most recent version.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
The solution is scalable. There are over 300 people currently using it in our organization, and we intend to increase future usage.
How are customer service and support?
We have not had any contact with customer service and support.
What's my experience with pricing, setup cost, and licensing?
I cannot comment on the licensing costs for this solution.
What other advice do I have?
I rate this solution a seven out of ten. I advise new users of this solution to understand what their company needs. I think it's better to implement the standard software when you've understood what is required, as it is scalable and can be gradually adopted.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director, Technology Transformation at a healthcare company with 11-50 employees
Easy to set up and create tasks but can get expensive for those that need the full suite
Pros and Cons
- "The ability to create tasks and structure them and give them hierarchy, with MS Project Online offering two levels so it's easier to access what you need and choose specifically what you'll use, lets you start at a lower level to be more cost-effective and move up if it suits you."
- "The full suite would be pretty expensive."
What is our primary use case?
We primarily use the solution for managing projects.
What is most valuable?
The ability to create tasks and structure them and give them hierarchy.
They now have MS project Online and they have two levels, so it's easier to access what you need and to choose specifically what you'll use. You can start at a lower level, for example, and be more cost-effective and move up if it suits you.
It's easy to set up.
What needs improvement?
I don't have any comments on where it can be improved.
The full suite would be pretty expensive.
For how long have I used the solution?
I've used the solution for many years.
What do I think about the stability of the solution?
The stability is good. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
The solution scales well. It's not an issue.
We're a small organization with a few people using it.
How was the initial setup?
The solution is simple to set up. It's not overly complex. Especially now, after working with it for so many years, it's very easy.
It's an online tool. From that perspective, there is no maintenance needed.
What's my experience with pricing, setup cost, and licensing?
The pricing is good. You can start at a lower tier and move up as needed. It's reasonably priced to start.
I cannot recall the exact costs. It's comparable to other similar products.
It would be more expensive all in all as some of the competitors will have more features and other bells and whistles that would not be available with the basic tool of Microsoft, which would be cheaper. If you want a full suite, it will be more expensive.
What other advice do I have?
I'm just a customer and end user.
It would be a straightforward option for people who are already using the Microsoft suite, including Office 365. If you're not a Microsoft shop, it's probably not your tool.
I'd rate the solution seven out of ten based on the cost and features on offer.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Global sales head at MEPCSA
Great cloud version with excellent functionality but needs better Gantt features
Pros and Cons
- "The functionality is great; Microsoft Project is good overall, and I especially like the reporting tools, which are visual tools and offer visual reports."
- "The Gantt set needs to be improved. The grid lines needs to be more interactive."
What is our primary use case?
It's my day-to-day software.
I use it for my projects. I handle the portfolio. I have multiple projects and I need to monitor those projects and generate reports and consolidate everything.
What is most valuable?
The functionality is great.
Microsoft Project is good overall. However, I especially like the reporting tools, which are visual tools and offer visual reports. The visual reports is what I like about Microsoft Projects.
The initial setup is straightforward.
What needs improvement?
The Gantt set needs to be improved. The grid lines needs to be more interactive.
The Cloud version has far more advanced features in it. I haven't hands on it yet, however, I have seen the product, and it has all the enhancements that are required.
For how long have I used the solution?
I've been using the solution for 15 years now.
What do I think about the stability of the solution?
It is a stable, reliable solution. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
We have about 100 people on the solution.
The company is now starting to use the cloud version. They stopped implementing any other versions. Once we migrate to the Cloud version, then we have to see how it's going to compliment us in terms of scaling.
How are customer service and support?
I've not contacted the call center or the support center for any support. I go on the community website and try to find it to see if I can find any kind of troubleshooting steps there, and I manage issues on my own.
Which solution did I use previously and why did I switch?
I used Primavera previously.
Primavera is not user friendly, and has no support on the database types. It requires certain a format to be implemented. There are many differences between these two solutions. For a billing or for operational use, Primavera definitely doesn't really suffice.
How was the initial setup?
The setup was straightforward and not as complex as Primavera or any other project management tool.
When it comes to the on-prem deployment of the older versions, you don't usually get the results, you don't find it online. They are not readily available. We need to get into the third party applications and download the third party results. From there on, it's a marathon to install. The cloud version is easier.
There's not really any maintenance needed.
What about the implementation team?
I used my administrator during the implementation. I asked him to assist me.
What's my experience with pricing, setup cost, and licensing?
I don't have very much information in terms of pricing. However, it is a necessary tool for us and therefore whether it's cheap or expensive for us.
I'm not sure as to if we need to pay for any extras or deal with ancillary fees.
What other advice do I have?
We are partners with Microsoft.
I'm working with the 2019 version at this point.
I'd advise users to go for the cloud version. It's easier to deploy and share.
I would rate the solution seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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