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Mimecast Email and Collaboration Threat Protection Logo

Mimecast Email and Collaboration Threat Protection pros and cons

Vendor: Mimecast
4.0 out of 5
Badge Leader

Pros & Cons summary

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Prominent pros & cons

PROS

Mimecast Advanced Email Security effectively reduces phishing emails and stops phishing attacks.
Technical support at Mimecast Advanced Email Security is highly rated and reliable.
Mimecast Advanced Email Security offers robust spam filtering and secure messaging features.
Integration with Microsoft 365 allows users to access the portal using their Microsoft 365 credentials.
Mimecast Advanced Email Security is user-friendly, cutting-edge, and straightforward to set up.

CONS

Mimecast Advanced Email Security needs to improve its customer support as response times and quality are unsatisfactory.
The price of Mimecast Advanced Email Security is considered high, making it less competitive compared to similar offerings.
Mimecast Advanced Email Security should reduce the number of false positives, which is a major concern for users.
Mimecast Advanced Email Security requires improvements in detection rates and threat reaction times.
Mimecast Advanced Email Security has faced issues with outgoing mail servers being blocklisted, affecting business communications.
 

Mimecast Email and Collaboration Threat Protection Pros review quotes

HS
Email Security Engineer at Logic Infosecurity
Sep 8, 2025
Based on overall experience, Mimecast Email Security is the best solution for traditional gateways.
MP
Senior Security Engineer at ManpowerGroup
Jun 26, 2025
The reviewer gave Mimecast Email Security a rating of 10 out of 10.
reviewer2500197 - PeerSpot reviewer
IT Manager at a logistics company with 201-500 employees
Jan 22, 2026
If I had to mention one or two things that bring the biggest benefit, I would say the security of the emails and dealing with everything.
Learn what your peers think about Mimecast Email and Collaboration Threat Protection. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,915 professionals have used our research since 2012.
RP
Senior Tech. Lead at WE
Nov 22, 2024
In terms of efficacy, Proofpoint is better than Mimecast, though it's a little difficult to manage.
KishoreSugumar - PeerSpot reviewer
Co-Founder & VP-Sales at QuantumShield Technologies LLP
Dec 19, 2025
I have been satisfied with Mimecast Email Security as a good solution.
Frank Rawson - PeerSpot reviewer
Managing Director at Conekt Business Group
May 26, 2023
We like Mimecast's spam filtering. The email signature feature is also a big plus for our users.
Todd Blake - PeerSpot reviewer
Senior IT Specialist at a healthcare company with 11-50 employees
May 9, 2023
Due to our specialized use case, that HIPAA dictionary really comes in handy.
Todd Blake - PeerSpot reviewer
Senior IT Specialist at a healthcare company with 11-50 employees
May 9, 2023
We're now certain business-critical mail is perfectly protected in multiple ways.
Toby Elliott - PeerSpot reviewer
Head of IT & Innovation at Shoreham Port Authority
Jun 30, 2023
The setup was easy.
Clinton Ramkelawan - PeerSpot reviewer
Senior Manager at Massmart
Aug 24, 2022
In the current environment that the world is in, everyone is trying to hack everyone else, so Project+ definitely helps a lot there.
 

Mimecast Email and Collaboration Threat Protection Cons review quotes

HS
Email Security Engineer at Logic Infosecurity
Sep 8, 2025
The system is not user-friendly because you have to create policies that are mapped in a dictionary.
MP
Senior Security Engineer at ManpowerGroup
Jun 26, 2025
We discussed the phishing aspect, the DNS system, and the key rotation.
reviewer2500197 - PeerSpot reviewer
IT Manager at a logistics company with 201-500 employees
Jan 22, 2026
As for areas for improvement within Mimecast Web Security, I believe there is quite a lot that can be improved.
Learn what your peers think about Mimecast Email and Collaboration Threat Protection. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,915 professionals have used our research since 2012.
RP
Senior Tech. Lead at WE
Nov 22, 2024
Mimecast needs to reduce the number of false positive emails; a big pain point for us.
KishoreSugumar - PeerSpot reviewer
Co-Founder & VP-Sales at QuantumShield Technologies LLP
Dec 19, 2025
Mimecast Email Security is somewhat expensive compared to the competition in the Indian market, and the local presence is lacking as they do not have a local representative currently.
Frank Rawson - PeerSpot reviewer
Managing Director at Conekt Business Group
May 26, 2023
Lately, Mimecast's outbound mail servers have been regularly blocklisted by spam filters. That didn't happen a few years back, but it seems to be a more frequent problem these days. When a server is blocklisted, it means all of my outgoing mail ends up in the recipient's junk mail. That affects my reputation and business confidence.
Todd Blake - PeerSpot reviewer
Senior IT Specialist at a healthcare company with 11-50 employees
May 9, 2023
I'd like to have better support from the product in the future.
Todd Blake - PeerSpot reviewer
Senior IT Specialist at a healthcare company with 11-50 employees
May 9, 2023
The interface isn't the best. How everything works on the back end is confusing.
Toby Elliott - PeerSpot reviewer
Head of IT & Innovation at Shoreham Port Authority
Jun 30, 2023
I did have a problem with Mimecast. That is why I was looking for an alternative solution because their sender IP address gets poorly rated by Microsoft.
Clinton Ramkelawan - PeerSpot reviewer
Senior Manager at Massmart
Aug 24, 2022
The reaction time between a new threat being identified and Mimecast picking it up needs to be narrowed a bit.