Office 365 Reviews

Office 365 serves as our central hub for project management. During the product launch, we host all our live meetings in Teams, co-author strategy documents in real time using Word, and track project milestones using Microsoft Planner, all within the same interface. Our main use case is modern workplace collaboration. We use it to unify communication through Microsoft Teams, manage documents via SharePoint, and handle standard business operations through Excel and Outlook.

The SharePoint and OneDrive integration is vital for our remote workforce. It allows us to replace the internal file servers with secure cloud-based links. Instead of sending large attachments, we share live documents with specific permissions. This ensures everyone is working on a single version of the truth.

Office 365 significantly improves our operational efficiency by consolidating our phone system, file storage, and email into one ecosystem. We have reduced IT complexity and enabled our employees to securely work from any device or location.

The interface for the security and compliance center could be simplified. It changes frequently, which can make it somewhat difficult for admins to stay up-to-date on where specific settings are located.

The compliance center modification or improvement of Office 365 needs to be introduced. The rest of the features feel acceptable to me.

The reason it is not a ten is because of the complexity of managing the vast array of admin settings, which requires a specialized IT team. Even though it meets industry standards for decent security compliance such as SOC and HIPAA, the complexity of managing the admin settings needs to improve.

I have been using Office 365 for over seven years, managing its rollout and adoption as our primary suite for productivity and cloud-based collaboration.

Office 365 is highly stable. Microsoft provides a 99.9% financially backed guarantee. Because it is a global service, it has built-in redundancy that ensures our email and files are available even if a specific data center experiences an issue.

Office 365 offers virtually limitless scalability. We can add or remove licenses instantly as our headcount changes, and the platform easily handles massive amounts of data storage as our company's digital footprint grows.

The admin portal provides great self-service tools and diagnostics. For complex issues, premium support tickets are usually handled within a few hours, providing a great experience.

We previously used on-premises Exchange servers and local file shares. We switched to eliminate the higher cost of hardware maintenance and give our employees a more modern, mobile-friendly way to work.

Pricing is transparent based on a per-user per-month model. While setup requires a well-planned data migration, the long-term cost of ownership is lower than managing on-premises servers.

We saw a significant return on investment by retiring several third-party tools for video conferencing and file sharing. This saves us roughly 30% in software licensing costs that we previously spent on third-party tools. Additionally, internal surveys show a 20% increase in team productivity due to better collaboration in Microsoft Teams.

We evaluated Google Workspace and Zoho Workspace. We chose Office 365 because it has superior offline capabilities and advanced security features such as data loss prevention, plus its deep integration with our existing Windows infrastructure.

Microsoft Copilot has been introduced alongside Teams and other applications, and it is a real game changer. Office 365 is no longer just a productivity suite; it is an intelligence layer that helps our employees summarize meetings and draft content much faster than before.

Copilot is a powerful AI tool that allows us to ask questions as we would ask a colleague, and it provides answers during meetings. Instead of writing meeting minutes manually, we can simply enable the Copilot agent to summarize the entire call, allowing us to understand everything from the notes. Regarding technical issues we encounter and troubleshooting, Copilot helps us significantly.

Do not simply turn it on. Focus heavily on change management and training. The tool is very powerful, but you only get the full return on investment if your employees actually know how to use the advanced collaboration features beyond just basic email.

Our company uses their enterprise subscription model, typically E3 or E5, to support our global staff.

Microsoft Copilot is a great feature that is no longer just a productivity suite; it functions as a layer that helps our employees significantly in their day-to-day work. I gave this review a rating of 9 out of 10.

Teams and Outlook are important for us, and Teams is central to our operations.

I utilize Power Automate for streamlining repetitive tasks in our organization, but not for large tasks. For tasks such as holiday requests, it is helpful.

With Power Automate, we only handle small things, so the impact is not substantial, but it does help improve productivity.

For example, when somebody wants to go on holiday, they have to ask their boss. In former times, we did this via paper or email. Now we do it via Power Automate, which is faster.

The most valuable and useful tool for us is Teams because we can make video calls and share data in a simple way. We can connect with many people because many of our customers and suppliers use Teams. It is a very good platform to share knowledge and communicate.

For example, we have offices in other European countries, and we can share price lists, pictures for products, and catalogs with these offices. Communication is faster than it was without Office 365.

Office 365 could be improved or enhanced in some ways. It would be better if it were more simple to find the points, or sometimes there are so many possible configurations that it makes you confused.

I would like to have more structured options for configuration in Office 365.

I have been working with Office 365 for two years.

Office 365 is rather stable and reliable. Of course, sometimes you can see issues with the state of the software every day, and sometimes there are problems with Teams or Exchange Online. However, most of the time, I would say 90% of the year is a stable solution.

For example, with Teams, we encounter issues such as it freezing in meetings or not recognizing a camera or microphone. Sometimes there are troubles with email, such as not being able to make distribution groups or look at archived mails in the web solution.

Office 365 is very scalable when evaluating it.

I measure the scalability of Office 365 by how we handle it with offices in Europe and other countries. Azure or Office 365 helps us to work more internationally.

I don't often communicate with the technical support of Office 365. Most times we can solve our problems or questions if we ask Copilot or Google, or we talk to our software house, a system house here in Germany. They are Microsoft partners and help us.

Before Office 365, we didn't use cloud solutions. We used older versions of Office for PCs, such as Excel 2016 or Outlook 2016. We had a physical Exchange server and physical servers here in our office. Now we have changed into the cloud, and in the past, we also worked with Microsoft products.

Microsoft is our long-time vendor, and we didn't want to switch to anything else.

I have been working with various projects in our mail surroundings and also on security tools.

I assess that Office 365 has a lot of integration work done in applications such as Word, Excel, and Outlook with OneDrive for cloud storage, and that is a really good thing for us.

When we have projects, we make a team in Teams, and this allows us to make meetings faster and organize them more effectively. We can share data in these meetings much faster and more easily than in the past.

I assess the effectiveness of Office 365's advanced security measures, such as multi-factor authentication and data loss prevention, positively. We are using multi-factor authentication and have strict rules that allow it to be used only with hardware in our Active Directory, for example. We are using Intune to make the hardware more secure.

I know we have the licensing for Office 365. I know we have license E3, for example, and Premium Basic. As a customer, I would say it could be cheaper, but it is acceptable from the structure, and I can understand it.

I think it is worth the money that we pay for it.

We do not use any official documentation offered by Microsoft. We make our own documentation because of laws, justice, and requirements here in Germany, and we use our own tools for this.

Based on every aspect of Office 365 that I have worked with, I would rate it an eight out of ten.

We use the Microsoft Office 365 suite for personal purposes. We use Teams for communications, and we use Azure DevOps for some of our workflow management.

I use Office 365 for Outlook for emails. I use Excel spreadsheets for managing lists of things, test plans, traceability matrix for testing, and requirements. I create pivot charts to monitor progress with things. I use OneNote to keep information relevant to different topics that I'm working on or that I'm interested in.

We use Teams from Office 365 for one-to-one chats and collaborative teams that we put together. A team and then channels are used for file sharing and direct communications. I have some apps that I use in Teams, such as the Microsoft Lists app that I use for bug tracking quite often.

I use OneDrive all the time, and I find it really easy to use in evaluating the integration capabilities of Office 365 applications such as Excel, Outlook, Word with OneDrive for cloud storage in terms of enhancing remote work capabilities. It's great that you can sync it to your Explorer. You can just use it the same way that you would use a file store. I don't really know about the integrations between different Microsoft products, but I do use OneDrive, it's very useful.

Teams has been really valuable recently as a feature of Office 365 when I've been working on projects where I've needed to collaborate with quite a large group of people. Having all the communications in one place, rather than large email trails going backwards and forwards where it's harder to keep the thread of the communication, has been really useful to have that collaborative space in Teams. That's probably been the most useful feature that I found recently.

Microsoft Teams has helped facilitate teamwork and operational efficiency over the years, and we've had channels where we can add people from different organizations. We've got trusted partners where we can invite them to a private, secure channel where we can communicate directly with each other. We can share files, and we can interact with lists to manage our workload. Within that, we can have private channels so that not everyone who's in the team can see certain channels, which makes it extra secure. The video call capabilities are great for having productive meetings that don't need to be face-to-face. Recently we have Copilot, which can transcribe our calls, which is great.

I don't have any ideas off the top of my head at the moment about what I would improve about Office 365. I can't think of anything that frustrates me about the tools.

I mentioned that I use Copilot, and maybe I would Office 365 to implement more AI, artificial intelligence within my daily routine with Office 365. I haven't used Copilot too much because I don't have a license for that at the moment. It's not rolled out to everybody yet. I'm not really sure of the limitations of it.

It's difficult to pinpoint how long I've been working with Office 365. It has probably been more than five years.

I have experience with solutions such as UiPath which we were looking into about 18 months ago, but the cost at the time wasn't something that we could consider. Power Automate, we do have access to at the moment, but I've not used it very much, so I'm limited in knowledge.

I've started looking at Playwright for test automation. I'm doing some training on that just now, and we're possibly going to be implementing that in the future. It's still early days with that, so I haven't really got anything to share at this present time.

I'm just an end user of this tool. We just get the monthly updates from Microsoft pushed out to our devices. I'm sure it'll just be the latest version that we're using.

I'm not a security expert by any means, but I can see we do have MFA enabled. I have to authenticate into our environment with my mobile phone with the authenticator app. It's really straightforward and simple to use in assessing the effectiveness of Office 365's advanced security measures, such as multifactor authentication and data loss prevention. I can only really speak to it as a user because I'm not involved in configuring that at all or the technical underlying infrastructure behind it. As an end user, it's very seamless.

I rate Office 365 nine out of ten.

The main use cases for Office 365 are both for our clients and internal use.

The best features with Office 365 include the ability to access email anywhere since it's not an on-premises server, it's in the cloud, which saves us on storage and exchange administration, making it a significant change going from on-premises, which we were for the longest time, to the cloud, so it's definitely a benefit.

Office 365 definitely enhances our remote work capabilities, making it easier for us.

I don't think of any areas that could be improved or things that I would want to see in the next releases of Office 365.

Microsoft could improve their support; I don't deal with Office 365 or Office 365 application-specific issues, but I wonder if it's similar where you get someone from Microsoft to hold your case, which could take a couple of days, maybe a week in between when they get back in contact with you.

I have been dealing with this product for probably two and a half to three years.

We did not use a different collaboration tool before this; when I arrived, this was already in place.

My experience with the pricing, licensing, or setup costs with Office 365 is that it's the same thing; I'm not really involved with the pricing, so that's not my area of responsibility.

From my personal experience, I don't know the main differences between Office 365 and other collaboration tools out there because I never really looked at other collaboration tools. One of the things that probably makes it easier is the fact that everything is a one-stop shop, making it convenient since everything is right here.

I assess the integration capabilities of Office 365 applications such as Word, Excel, Outlook, OneDrive as working well with no complaints.

We employ Microsoft Teams as a tool for communication. Microsoft Teams helps facilitate teamwork and efficiency through immediate communications. It makes meetings much easier, and due to the fact that it's under one umbrella, everything is more streamlined.

I am satisfied with Teams. We used Zoom and LogMeIn before, but Teams is very integrated and has some excellent features. For us, it's a good package with phone calls, and I'm actually using Teams for this conversation, which is convenient because remote workers don't have to carry a separate phone.

We have just started using Power BI a little bit, nothing extensive yet.

I assess the effectiveness of Office 365's advanced security measures such as multi-factor authentication and data loss prevention for helping with sensitive information as good so far.

On a scale of 1-10, I rate Office 365 an 8 out of 10.

Our main use cases for Office 365 include the price books, for quotes, writing letters, bank recs, and reconciliations.

We work in wholesale retail with Office 365.

We're a small to mid-sized business using Office 365.

My favorite features of Office 365 include Excel with the abilities to do the different formulas and everything. It's quick and easy to formulate to get stuff to look nice on it, and being able to sum and automatic adding makes it easy and accurate for quotes.

Office 365 has positively impacted my organization by making the salespeople more accurate because they've been able to use the features in Excel instead of relying on the calculator or adding machine, and some of the AI with writing and things with Word has helped improve things with that, too.

One of the big changes is when Microsoft updates anything, they will switch where some of the settings are and where to find them, which becomes a little frustrating because you're used to it in one spot and it's someplace else.

I've been dealing with Office 365 for 13 years, including the downloads and other features since I've been here.

The initial setup for Office 365 was straightforward.

The integration capabilities of Office 365 with Word, Excel, and Outlook with OneDrive for cloud storage have been smooth and work well.

We don't really do a lot of remote work with Office 365, which is nice.

I would rate the technical support or customer service with Microsoft as probably an eight. The main issue is just trying to get in touch with somebody, and at times if you're trying to use their online support, they'll send you to an article that may or may not have anything to do with what you're looking for.

Positive

Before Office 365, they were using LibreOffice, but it didn't always open up Word or Excel documents quite right, so it was not as user-friendly.

The initial setup for Office 365 was straightforward.

I did the install of Office 365 myself.

An example of how the security measures have been helpful is just having that little bit of extra security so that people can't breach it.

My experience with the pricing or licensing of Office 365 is that a lot of times we've gotten them when they've been on sale, so we've had really good pricing for the Microsoft products.

I haven't used Power BI.

I rate Office 365 a nine out of ten.

Email and collaboration are the main use cases for Office 365 at Omagi Media Labs. It is used for internal and external communication in daily work. Groups and Teams groups are created and used in a similar manner to other companies, without unique use cases.

The best features Office 365 offers are a mailbox size of over 50 GB, user-friendliness, and reliability. Office 365 has positively impacted the organization as it is productive, easy to use, and serves as the main tool for meetings and external communication, crucial for day-to-day operations. Teams is user-friendly but requires a lot of bandwidth to operate.

Office 365 can be improved by increasing support, which currently is not efficient and takes a lot of time to resolve issues. It has been observed that support personnel often lack hands-on experience, and more training is required. Additionally, while communication is beneficial, cost increases every year are a drawback. Office 365's support needs enhancement, though many new features are being introduced.

I have been working in my current field for 16 years.

Office 365 is very stable in my experience.

Scalability with Office 365 is straightforward. Whenever scaling up is required, procuring additional licenses is easy unless it is under an EA plan. Downgrading is also possible.

Customer support for Office 365 is average. It has been rated a five on a scale of 1 to 10.

Positive

Earlier, Google Suite was used, but it was not an enterprise solution. Microsoft was preferred for future scalability.

My experience with pricing, setup cost, and licensing for Office 365 is that it is moderate.

A return on investment has been observed with Office 365. Though money is not saved directly, time is saved significantly due to its user-friendliness, reducing the need for extensive user training.

My experience with pricing, setup cost, and licensing for Office 365 is that it is moderate.

No other options besides Google Suite were evaluated before choosing Office 365.

The advice to others looking into using Office 365 is to identify use cases, discuss them with the product team, conduct a proof of concept (POC), and proceed accordingly. Office 365 is a good tool overall, though the support needs enhancement, and many new features are on the horizon. I have given this review an overall rating of 8.

My usual use cases for Office 365 include basic use for receiving or sending emails for official purposes using Outlook, and for creating small documents in Excel or Word. I use Word for PowerPoint presentations and any type of documentation to provide to clients.

Regarding Office 365 features and capabilities, I honestly don't use too much of the features of Outlook or Excel because I'm a technical person regarding my tools. I'm only using it for mail purposes or other documentation.

I use Microsoft Teams as a tool for communication and collaboration. Microsoft Teams is a very good option for me to connect within the organization or with my team. We can also connect with external teams, share links, share screens, and take control of other people's meetings. We do a lot of things through Teams, and we have scheduled many meetings with the help of the Teams calendar.

The most interesting thing I have seen in Office 365 is the mail format along with the auto collection feature provided in Outlook, which I enjoy very much.

I assess the integration capabilities of Office 365 as good, as we have already integrated it with MuleSoft. We have many integrations, and we receive mail through Office 365, where we also monitor it, making it effective for our needs.

The integration capabilities of Office 365 enhance my remote work capabilities because we receive emails and monitoring alerts without opening the application. We have also integrated it with a mobile tool, and it works effectively.

In terms of improvements for Office 365, I don't think there is much that needs to be enhanced, but it might take some time to reload sometimes.

The reload process can take some time, which I would prefer to be optimized.

The only thing I would suggest improving is optimizing the reload process.

During the initial setup, I faced many challenges because there were many things we had to input the first time.

It was very difficult to configure the mobile cellphone, while configuring the system on a PC was very easy.

I rate the scalability of Office 365 a 10.

Currently, almost three to four lakh employees are using Office 365 in HCL.

There are plans to increase the usage of Office 365 in the future, as every organization is utilizing it, especially Outlook and Teams.

Positive

I rate my experience with the initial setup of Office 365 an eight.

During the initial setup, I faced many challenges because there were many things we had to input the first time.

It was very difficult to configure the mobile cellphone, while configuring the system on a PC was very easy.

It took around half an hour to one and a half hours to deploy Office 365 for the first time.

The actions I needed to perform while deploying Office 365 included simply receiving my email ID, connecting it to our domain, and providing a password to check.

I did not evaluate other options before choosing Office 365.

I decided to go with Office 365 because it was provided by the organization when I joined.

It was already implemented when I joined.

I find the effectiveness of Office 365 security measures good because of the multi-layer security; we log in via mobile OTP or via authentication. We can upload and download data safely without losing any information, and we have saved the last two to four years of emails, which is beneficial for both storage and security.

On a scale of one to ten, I rate Office 365 a nine.

In Office 365, you can open Excel and Word documents and even PDFs without having to save the file or navigate outside Office 365. You can save your files on OneDrive. It offers access to all the software in the Microsoft ecosystem. Through Office 365, you can access applications such as Drive, Excel, and Word.

Regarding security, we have two-factor authentication governed by organizational policy. When trying to login to Office 365, Teams, or any Office 365 app, we are required to provide a password and use Microsoft Authenticator to sign in using a code. This is how two-factor authentication is implemented in our organization.

Office 365 offers a suite of apps including OneNote, though I don't use it very often. In terms of integration with Microsoft ecosystem, it offers everything needed to get work done without any hassle.

There are competitors such as Google Workspace and Zoho, but in terms of support and reach, Office 365 surpasses them in features and integration with the Microsoft ecosystem, especially with Azure integration capabilities.

Power BI is used extensively, but we have a separate team for that. I don't work on Power BI. The solution is deployed on cloud, not on-premises.

My rating for Office 365 is 7.5 out of 10. It would be interesting to see how it performs for Linux users, as there aren't as many Linux users as Mac or Windows users.

I use Microsoft Security Copilot inside the company as it helps to assist in programming and document writing.

The main use cases for Microsoft Security Copilot involve searches. I have been using Microsoft Security Copilot for approximately one year.

Currently, I am using Copilot in programming, document creation, and information searching.

The feature of Office 365 that has significantly improved my team's collaboration is sharing cooperation with other team members or other teams. Working with the same document is more useful now.

A major efficiency gain enabled by Office 365 automated tools is that it helps with sharing documents and information, so efficiency can be improved substantially. Our company needs to share considerable information with the world and the China part. We mainly use Office 365 for sharing information.

Office 365 has AI capabilities that improve our processes, as we are using Copilot to assist us in writing documents. For example, we link up with Microsoft Teams, which helps to record scripts and wrap up meeting minutes.

For additional features that would make Office 365 even better, I think of better linking with Microsoft. Because we cross-sign, if Microsoft Excel could link up with a database, analyzing and getting information would be better.

I have no experience with Jama Connect or any other Application Lifecycle Management tool. I inspect what is possible to use in the process only. We are just studying to see whether it is suitable for our process, looking around at all options. I do not have any planning to use this currently.

I am not sure if we bought it on the AWS Marketplace because this is handled by the MIS department. The whole package includes Microsoft 365, Copilot, Azure server, and software firmware.

We use more than two features automatically. Every time we face a problem, we can handle it. We might be using Copilot, not Security Copilot.

To integrate Office 365 in our daily business workflows, it is not really tightly integrated with Copilot or other systems; it functions as a typical office solution. We share information and use it for operation. We are using Office 365 for operation, development, documents, and information only. It is not deeply integrated with other systems Azure or management tools, so I am looking for any service that can be integrated with our program or process.

On a scale of 1-10, I rate this solution an 8.5.

For most of the things, I can describe the use cases for this. Practically, collaboration, preparing documents, and even creating websites through SharePoint are primary uses. This is mainly for educational use, though our administration uses it as appropriate. We are not using the whole spectrum of the provided applications, but it got us very well through the pandemics. Practically, we could implement remote learning very fast, and it was very helpful, Teams especially. Microsoft provides the tools for synchronizing information from the student information system, making creating those Teams a breeze. Practically, they were ready overnight.

One of the most valuable features with Office 365 is email, then it's collaboration mainly through Teams. OneDrive is beautiful. People have the possibility to use the web tools: web Word, web Excel, web applications, or we have licenses that they can download for the desktop applications and use them on their computer. Practically, whenever they need the features that are not included in the web applications because they are light, they can use the possibility to download and install those desktop applications, which are complete.

I don't think there's anything small about Office 365 that maybe even their support could be a little better or customization or integration. It's okay. I'm not aware of the support calls users are placing, but in 10 years I probably had five or six support tickets placed. Practically, it works for us. There are some things whenever their services are degraded, we just check. If they notify that they have the degradation of service, then we wait. Most of the time, those calls are solved, and then the issues that we had go away.

As a matter of fact, I've used it for 10 years. We started using it sometime in April 2015, if I remember right.

It was Office 365, and there was a problem with the owner of a Team. That although it was listed as an owner, he couldn't do whatever an owner can do.

At this time, whatever they have meets the needs, and they are expanding the number of participants to Team meetings and other features. It's getting better and better.

At this time, we have just built a staff site, and we are looking for developing a school portal, but this is yet to be a work in progress.

We don't use those applications mainly regarding how AI is used in Office 365, such as for document management and data analysis. They have things organized in folders and similar structures. They use SharePoint sites for dissemination. It's good and pretty easy to handle, and it meets all needs.

I consider that the licensing or pricing with Office 365, the kind of license we have is very good.

I rate Office 365 between 9 and 10 out of 10.