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it_user321039 - PeerSpot reviewer
it_user321039
Infrastructure Supervisor at a retailer with 1,001-5,000 employees
Vendor
Sep 30, 2015
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The biggest improvement to our organization is the Restore function which helps us find lost files. The GUI could use improvement.
Pros and Cons
  • "I've used the product for a long time and am very familiar with all its features."
  • "The operation is not so friendly for new users. The GUI could also use improvement."

What is most valuable?

I've used the product for a long time and am very familiar with all its features.

How has it helped my organization?

The Restore function helps us find lost files.

What needs improvement?

  • The operation is not so friendly for new users.
  • The GUI could also use improvement.

For how long have I used the solution?

I've used it for 10 years.

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What was my experience with deployment of the solution?

Yes, client install is an issue for IT guys.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and support?

Customer Service:

7/10.

Technical Support:

9/10.

Which solution did I use previously and why did I switch?

I've only used Data Protector.

How was the initial setup?

The first setup was complex.

What about the implementation team?

I implemented it myself.

What's my experience with pricing, setup cost, and licensing?

Pricing and licensing is rarely bad for the end user.

Which other solutions did I evaluate?

No other options were evaluated.

What other advice do I have?

Read the user manual carefully, and find HP support to help you.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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it_user320259 - PeerSpot reviewer
it_user320259
CTO Infrastructure, Tehcnical Support, & Operations at a healthcare company with 1,001-5,000 employees
Vendor
Sep 30, 2015
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It provides us with backups of both DB2 and HP-UX, yet it doesn't allow for scheduling or selecting backup options on a per-server basis.
Pros and Cons
  • "It has the ability to backup both DB2 (IBM's RDBMS) and HP-UX (HP's Unix OS)."
  • "I recommend not to implement Data Protector, as it is not friendly and you need to have a dedicated person to administer it."

What is most valuable?

It has the ability to backup both DB2 (IBM's RDBMS) and HP-UX (HP's Unix OS).

What needs improvement?

The ability to schedule and to select backup options on a per-server basis.

By comparison, Backup Exec has a nice way to select what to backup and where to backup.

For how long have I used the solution?

I've used it for three years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

5/10.

Technical Support:

5/10.

Which solution did I use previously and why did I switch?

We switched because we needed to backup DB2 and HP-UX.

How was the initial setup?

It's very difficult to understand the interface initially. Without support, it is difficult to configure and understand the solution.

What about the implementation team?

We implement in-house.

What was our ROI?

I didn’t calculate it.

What's my experience with pricing, setup cost, and licensing?

For us, it's a very expensive product.

Which other solutions did I evaluate?

Netbackup

What other advice do I have?

I recommend not to implement Data Protector, as it is not friendly and you need to have a dedicated person to administer it.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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MS Alam - PeerSpot reviewer
MS AlamSystem Administrator at a retailer with 5,001-10,000 employees
Real User
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i used data protest 6 and 7 but in this product i seen very familiar to use and handle the situation. but it not 100 percent recover exchange database file means some time its getting fails on testing. for my advise this is good for small data backup. but not for disaster recovery.

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it_user320148 - PeerSpot reviewer
it_user320148
Backup Engineer at a manufacturing company with 10,001+ employees
Real User
Sep 30, 2015
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We can consolidate all our backup infrastructure requirements with one product, though you should prepare a large budget for it.
Pros and Cons
  • "We are able to slowly, but surely, consolidate all the backup infrastructure requirements with one product."
  • "There have been some issues."

What is most valuable?

The ease-of-use.

How has it helped my organization?

We are able to slowly, but surely, consolidate all the backup infrastructure requirements with one product.

What needs improvement?

  • Reporting functions
  • GUI

For how long have I used the solution?

I've used it for three months.

What was my experience with deployment of the solution?

No issues so far.

What do I think about the stability of the solution?

There ave been some issues.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

8/10.

Technical Support:

8.5/10.

Which solution did I use previously and why did I switch?

We did, and we switched because of the usability and scalability.

How was the initial setup?

It was straightforward - very little hassle to get it up and running.

What about the implementation team?

We used a vendor team who were 8/10.

What was our ROI?

It is hard to quantify. It is a backup solution, plus ours is a complex environment with different offerings for different customers.

Which other solutions did I evaluate?

Other HP products, CA, Symantec.

What other advice do I have?

Prepare a bigger budget.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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it_user285012 - PeerSpot reviewer
it_user285012Sr. Manager - System Analyst ( Datacenter Infrastructure) at a financial services firm
Vendor
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We too currently use HP Data Protector. In my opinion all the enterprise data protection solutions require huge budget. But we understand that our data is also too critical which we cannot afford to lose at any cost.

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Rami.chiha - PeerSpot reviewer
Rami.chiha
Principal Systems & Storage Engineer at a tech company with 51-200 employees
Real User
Top 5
Sep 3, 2015
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It has a wide range of compatibility and integrates with all OS's.
Pros and Cons
  • "Reliable Utility that would help a lot to automate backups and recovery operations"
  • "A lot of internal database corruptions (sometimes it becomes serious); the user has to back up the IDB daily and do the daily maintenance."

Valuable Features

- Fast and easy to use

- Wide range of compatibility

- Simple integration with all the OS

- Simple GUI interface with a lot features

Improvements to My Organization

Reliable Utility that would help a lot to automate backups and recovery operations

Room for Improvement

- Find a way to protect the IDB (internal database) from corruption without the user interaction

- Improve the Graphical interface look

Use of Solution

For 4 years

Deployment Issues

- Sometimes you will have problems to push the data protector client installation (Edit the hosts file on the installation server, cell manager and the client)

Stability Issues

-a lot of Internal Data Base corruptions (sometimes it becomes serious)

The user have to Backup the IDB daily and do the daily maintenance

Customer Service and Technical Support

9/10

Initial Setup

straightforward:

- install the cell manager

- install the clients

Pricing, Setup Cost and Licensing

I advise to install two cell managers with MOM license in case you have a DR site.

Disclosure: My company has a business relationship with this vendor other than being a customer. HP partner
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it_user98628
Project Manager at a manufacturing company with 1,001-5,000 employees
Vendor
Top 20
Apr 9, 2014
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Integration with RMAN is very stable, robust and provides good diagnostics features to troubleshoot backup issues.
Pros and Cons
  • "HP Data Protector integration with RMAN is very stable, robust and provides good diagnostics features to troubleshoot backup issues."
  • "It took a long time to resolve some of the implementation issues."

Valuable Features:

Integration with Oracle RMAN.

Improvements to My Organization:

HP Data Protector integration with RMAN is very stable, robust and provides good diagnostics features to troubleshoot backup issues.

Use of Solution:

10+ years (since it was called Omniback)

Initial Setup:

Straight forward.

We use it for all our

  1. Oracle Database and applications
  2. File servers
  3. VMWare environment [SQL Servers, business & Intranet applications etc]

We had an issue during implementation of off-host LAN free backup of vSphere virtual machines using HP Data Protector. However that was mainly due to limited knowledge of the consulting company implementing the solution. After the implementation we didn’t face any issues.

Implementation Team:

A vendor team of HP. 

I would rate them a 3/5, for the following reasons:

  • It took a long time to resolve some of the implementation issues.
  • They didn’t recommend the best practices for managing backups in a VMware environment

Other Advice:

I have not used any other backup products. However HP DP works well with leading technologies like Oracle, VMware.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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reviewer2101023 - PeerSpot reviewer
reviewer2101023
Assistant General Manager at a computer software company with 5,001-10,000 employees
Real User
Apr 11, 2023
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Reasonably priced, but its customer service needs a lot of improvement
Pros and Cons
  • "The solution is easy to use."
  • "We face challenges with its stability."

What is our primary use case?

We use the solution for backup data protection of on-premises, in-cloud, and virtual environments. Also, we use it for the features such as production tab and recall tool.

What is most valuable?

The solution is easy to use.

What needs improvement?

The solution's customer support service needs a lot of improvement. Presently, they take a long time to resolve simple issues.

What do I think about the stability of the solution?

I rate the solution's stability as a four. We face challenges with it, and the support team has not been able to fix them.

What do I think about the scalability of the solution?

We have 2000 users of the solution in our organization. I rate its scalability as a six.

How are customer service and support?

The solution's customer support service for setup and ongoing issues could be better. 

How was the initial setup?

The solution's initial setup was easy, but it took two months to complete the process because of its poor technical support.

What about the implementation team?

The solution's support team executed the deployment for us. It was a time-consuming process.

What's my experience with pricing, setup cost, and licensing?

The solution's price is more reasonable than the other vendors.

What other advice do I have?

If the solution's customer service improves, it will stand out as the best product compared to other vendors. I rate it as a five.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner/customer
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March 2026
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