OpenText Data Protector Reviews

The most valuable feature for me is its flexibility. Data Protector has a solution for almost every situation in which we want to backup something.

The best and biggest improvement for us is that we can rely on the backups it provides. It saves us a lot of time which we can use for other things.

The biggest area of improvement for Data Protector would be the proper functioning and ease of configuration of clients behind firewalls and other security mechanisms.

I also think that the license model should be more open and flexible.

I've used it for almost 10 years now.

Overall, deployment was fine except for one major issue that was very annoying -- the proper functioning and ease of configuration of clients behind firewalls and other security mechanisms.

No, we haven't had any stability issues over the years.

We haven't had any issues with scalability. Higher scalability is reached by purchasing more licenses.

We haven't had to deal with customer much. We buy licenses, etc. through an HP partner.

Technical service is quite good. When we had a problem, it was solved in an appropriate time either by HP support or an HP partner.

Most of the backups were executed by scripts. We switched because it was hard to oversee all the different backups on each machine which also made reporting difficult to handle.

The initial setup was rather complex because we had many different systems to include. But in the end, everything went fine.

Our implementation was done by a vendor team or HP partner. They were very skilled and I learned the basics.

I would say that some licenses are quite expensive and it is not a cheap product, but it is worth it. The features, flexibility, and robustness of Data Protector speaks for itself.

We tried other products but we do not share more information about them.

My advice is, make yourself comfortable with the white papers and best practices. If it is a basic installation, try the installation for yourself. If it is more complex, use a HP Partner. And don’t forget the care pack.

Integrations with others systems are the most valuable feature. With a little setup, you can connect and make online backups of entire structures like SAP/Oracle/MS Exchange.

Data Protector allows us to improve our SLA in successful backups and the reporting tools integrated with our management console make possible 99% backup success in our clients.

The product could be better in a "policy assignment". Each job requires you to have your own device selection, and it takes a lot of setup work in a large environment.

I've used it for five years.

No, Data Protector is very easy to deploy itself. The final touches are more complicated because of the specificity of each environment.

The StoreOnce software has a few problems with housekeeping jobs, requiring us to contact support.

The software itself is a very robust solution. The database in new PostgreSQL architecture allows a large cell without problems.

The customer service works well, but we don’t have a lot of specialists/vendors here in Brazil.

We never have problems with technical support.

We have a lot of customers who migrated to Data Protector. The main motive was cost X benefit of the solution. Data Protector is a simple software with a very huge potential to attend to mid-high businesses.

Initial setup was very simple. With GUI or Command Line Interface, it's just a few steps and the software is installed and ready for the setup the jobs.

We always implement in-house. We had a bad experience with a vendor team's lack of expertise.

Licensing of HP Data Protector is one of the best things about this product. We have a lot of flexibility to choose TB or number, Online Extension, etc. Also, one Cell Manager license grants unlimited file system backups, so you can use one or a number of licenses in a small environment. This makes the product very attractive.

Yes, we evaluated BackupExec and ArcServer, which are better in some ways, but lost to Data Protector in a lot of ways.

Stay in focused to make things work simply and use the software feature without fear. Data Protector offers a lot of customization, so know your environment particularities before setup and optimize the functions.

I think that the most valuable feature for us of HP Data Protector is its ability to connect and integrate with all the other systems of our company. It's very important to us that all individual solutions in our IT infrastructure are able to work together.

Because HP Data Protector connects with the other systems in our company, we're able to better use our time and resources to address other concerns instead of dealing with issues of incompatibility.

There are several areas for improvement, including the database, the stability, ease-of-use, and the interface (which is too old).

I've used it for about four years.

Yes, we've had some issues with deployment. Sometimes we've needed to connect to a client and launch the deployment from there.

Yes, we've had issues with stability. Specifically, the database that uses this version of of Data Protector is unstable.

We haven't had any issues with scalability of the solution itself. The only thing that holds it back are the licenses we've had to purchase to run more jobs.

I'd say that customer service is nice.

Technical support is good, but it seems that we're always needing to update versions.

We used a previous solution and we switched to HP Data Protector based on our partner's recommendation.

The initial setup was complex and we needed support from HP to complete it.

A vendor team implemented it for us. They had a nice level of expertise.

I'd say that our ROI is bad.

HP Data Protector is an expensive solution.

We did not evaluate other options.

My advice would be to evaluate it first. My opinion is that HP doesn't improve this product enough.

The ease-of-use and management capabilities are the more valuable features for us.

We are able to utilize entry-level staff to operate our complete BURA. The product highly integrates and leverages the strengths with our other HPE products and our business processes.

The UX dates back to a very historic past. They need to bring it into this decade. Easy to say – difficult to do.

I've used it for 10 years.

We have had some bumps here and there as you would expect from a product in this category.

The product has struggled with some of its more complicated integrations (SQL Server and VMware) from time to time.

The product scales very well and cost-effectively.

The sales resources for Data Protector are quite limited.

The technical support resources are sometime challenging to work with due to language barriers. Latin American resources.

We have used this solution for 10 years now, but our staff has used other solutions in previous roles elsewhere.

One of Data Protector's key benefits is its simplicity. It may be the simplest product of this category to implement and operate.

We did an in-house implementation for the core features. We used HP consultants for implementing the HP Catalyst integration due to the capabilities and therefore the complexity. It has been a tremendous success.

We don’t disclose this information.

It has dead simple licensing and the pricing is appropriate for the features provided.

Our staff has used products during other phases of their careers. They have stated they are pleased with Data Protector.

It's very easy to use. Really, the simplicity of it is something we find very useful. Otherwise, it might not be a solution that's beneficial for us.

Our central system must be powered at all times. Data Protector is always available for powering our central system. It does exactly what we need it to do.

It works with virtual machines, but it's way too complex right now. Also, the licensing structure is not very good.

We've used it for 15 years.

It deploys without any issues.

It's quite stable.

We use the 300 series servers. We've determined that it won't scale any more for us while we researched an alternative backup solution. Have have 90% virtualization now that we're suing VMware and CommVault.

Technical support is quite good.

The initial setup was complex.

It's not an expensive solution.

The database it provides is the most valuable feature for us.

It has helped out our backup services requirement for retentions.

It would be great if the software could help with optimizing the device. Also, the web interface needs improvement.

We have used this product for around six years, I think, possibly more.

No issues as the installer detected it quickly.

The Data Protector software service shuts down randomly sometimes.

7-8/10

7-8/10

We had the previous version, and since our service was growing, we needed an extra. So we got this one.

It was straightforward.

We did it in-house.

The ROI is basically just the fact that it is cheaper than the price for hard drive per gigabyte, and it's easier to store and organize.

We also looked at options from IBM, since they have become a lot cheaper and easier to use.

Check if you actually need a tape library this big.

The most valuable features include Sharepoint item-level restore and integration with the vSphere hypervisor.

It provides us with more assurances that the backup procedure is actually working.

The user interface as the GUI is out-of-date and should be updated in the next release.

I've used it for four or five years.

We had some issues with the Exchange agent, but this was resolved with HP support.

No issues encountered.

No issues encountered.

No issues encountered.

Tech support varies a bit depending on who takes the call. Generally speaking, it’s at a professional level.

We previously used CA Arcserve.

The product is somewhat complex because of container object permission inheritance. Compared to a “normal” Windows software, it was a bit more complicated.

Implementation was done by a value added reseller (VAR) and their level of expertise was adequate.

In theory, the pricing structure is quite simple: just pick what you need. But the price tag might be a little on the high side.

We also evaluated Symantec Backup Exec.

Get a professional to do the initial configuration and, after that, you can continue on your own.

Cell manager and single drive for Windows/Linux.

It helps us with ISO 9001 statement norms.

The GUI needs to be easier to administrate.

Also, it should have better access to more materials to help understanding the product (like the different between INCR, & INCR1, etc. and how it works).

Around one year.

No issues encountered.

No issues encountered.

It's excellent.

It's excellent, but doesn't have my native language (Portuguese).

No previous solution was used.

It was a little complex for everything, because it's the data-protector concept.

I implemented it myself.

High! For our data there is no price.

It's a very good choice, but requires a specialized professional.

Yes. A free one, Cobian and Symantec Backup Exec.