Its integration with the Application Lifecycle Management platform makes it very flexible and easy to learn.
Owner at a computer software company with 51-200 employees
It integrates with Application Lifecycle Management, but the web-based interface is still a little clunky in terms of response to user input.
What is most valuable?
How has it helped my organization?
My organization teaches Performance Center, and we find over and over that its the top choice for an enterprise solution to performance testing. Because it integrates with Application Lifecycle Management, it is a natural choice for any organization that already uses HP software solutions. While the installation of any server-based application can be complicated, Performance Center is remarkably straightforward by comparison, and for some time HP software has been known for its ease of use and, consequently, appeal to a broad user base.
What needs improvement?
Performance Center was a stand-alone server application until its marriage with Application Lifecycle Management in 12.x, when both the architecture and the user interface underwent a major overhaul. As such, it has been rapidly evolving for the past several years as HP worked through the initial UI and performance challenge in terms of a response to improve its stability, then begin to focus on adding features that would facilitate communication of performance data.
Today, they continue to enhance reporting and analysis as the My Performance Center dashboard matures, but the web-based interface is still a little clunky in terms of response to user input, especially in the Workload area where a load test is built. Communication between load testing hosts and components is very complex and sometimes fragile, making manual intervention still too often necessary should an anomaly occur during testing.
For how long have I used the solution?
I've used it since v9.x.
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What was my experience with deployment of the solution?
As I said before, Performance Center is certainly part of a complex environment, especially now that it is an extension of Application Lifecycle Management. Yet it constantly impresses me with its relative ease of installation, and the flexibility of its architecture.
What do I think about the stability of the solution?
Initially (11.x) its stability left a little to be desired, but I feel HP has worked diligently to fine tune the tool so that today, the most noticeable lag occurs during the startup of a load test. Once the test is running, the tool performs as expected.
How are customer service and support?
As I mentioned, I teach Performance Center classes as an independent contractor, so I do not frequently have the need to contact HP support. In my classes, naturally I hear feedback on different support experiences, and I would say they are an unsurprising mixture of favorable and unfavorable opinions. I can only imagine how challenging it must be to troubleshoot such a complex installation when every enterprise surely has a unique set of variables.
Which solution did I use previously and why did I switch?
Other than HP LoadRunner, I have not. They were the first tools I learned, and have continued to use them because they constantly meet or exceed my expectations.
How was the initial setup?
Performance Center 12.x is compatible with a very specific set of operating system, database, hardware, and file system options. The installation process scans for those exact options, and will not proceed even if a slight variation is detected. By comparison, the previous 11.x could be configured to use Oracle 11g (the free, development version of the database), useful when testing a trial version of the software. Now, the supported options are a bit more rigid, but still the installation process is remarkably straightforward. I have a reasonable technical background, and after working through a couple specific challenges I have now installed and configured the application half a dozen times.
What about the implementation team?
We did implement the software using our in-house team, but I would advise engaging HP consultants for larger installations. The complexity of our environment cannot be compared to the needs of a typical enterprise.
What was our ROI?
The HP sales team is much more qualified to discuss topics related to pricing and licensing. HP is very focused on building long-lasting relationships with its clients, and as such is willing to negotiate a combination that is favorable for both them and the client.
What other advice do I have?
HP has very masterfully re-engineered this tool and integrated it with Application Lifecycle Management to create one of the most seamless project management suites I've used in years. When simultaneously integrated with Unified Functional Testing, which also supports service testing, I feel the richness of testing information that can be managed from within a single tool (ALM) is hard to beat--despite the price tag.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Performance and Fault-tolerance Architect with 1,001-5,000 employees
The web interface, which allows use by multiple users in multiple locations, is helpful as we operate from India, the UK, and the US.
What is most valuable?
- Web interface, which can be used by multiple users from multiple locations
- Groups distribution
- Good for batch and timely executions
- Results in easier readable format
- Single license can be used optimally in different time zones for 300% ROI
- Multiple projects execution
- Time slot bookings for controller
- Optimal use of Load generator/injectors
How has it helped my organization?
Maximum utilization of controller as we operate from India, UK and US in different time zones.
What needs improvement?
Deletion of collating test results by admin access only.
For how long have I used the solution?
6 years
What was my experience with deployment of the solution?
no
What do I think about the stability of the solution?
no
What do I think about the scalability of the solution?
no
How are customer service and technical support?
Customer Service:
8/10
Technical Support:9/10
Which solution did I use previously and why did I switch?
only HP loadrunner
How was the initial setup?
complex
What about the implementation team?
HP vendor
What was our ROI?
200%
What's my experience with pricing, setup cost, and licensing?
Little expensive
Which other solutions did I evaluate?
no
What other advice do I have?
no
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
OpenText Enterprise Performance Engineering (LoadRunner Enterprise)
January 2026
Learn what your peers think about OpenText Enterprise Performance Engineering (LoadRunner Enterprise). Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Software Developer at a insurance company with 1,001-5,000 employees
The UI itself is very user friendly. So even though I support six different applications, I don’t have to go back and re-teach myself.
Valuable Features
The UI itself is very user friendly. So even though I support six different applications, I don’t have to go back and re-teach myself.
Improvements to My Organization
We've eliminated a lot of production issues because we are able to test so many virtual users at once. It's pretty amazing to run a test environment and have virtual five thousand users. We also need to 24/7 support for our thousands of customers. This solution gets all the bugs out of other applications so when they do go to run, they're ready.
Stability Issues
Very stable. Our only issue is that we consistently need more load generators.
Scalability Issues
It has supported our enormous, continuous growth very quickly compared to other tools we’ve used. We also used IBM Rational Team Concert, which could not support the growth in the same way.
Customer Service and Technical Support
Not as fast as I would like, but they work with our customers in addition to working with us which is great because we don’t always have to be involved.
Other Advice
Technical support is the most important element for us when choosing a vendor.
I would say this is a very good tool as it allows small and huge applications to test with limitless size.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director of QA at a insurance company with 1,001-5,000 employees
Valuable features such as reporting capabilities and the ability to execute tests. Initial setup was complex.
What is most valuable?
The features I feel were most valuable were the reporting capabilities, the scheduling, and the ability to execute tests from anywhere.
How has it helped my organization?
Before upgrading to Performance Center the team was required to be at the controller location, and reporting needed to be extracted then presented.
What needs improvement?
I’d like to see the scheduling feature extended to more of an infrastructure management tool.
For how long have I used the solution?
5 Years
What was my experience with deployment of the solution?
None
What do I think about the stability of the solution?
Yes, though I believe these were caused by our infrastructure implementation and not the product.
What do I think about the scalability of the solution?
None
How are customer service and technical support?
Customer Service: Excellent!Technical Support: Proficient
Which solution did I use previously and why did I switch?
We were previously using HP’s LoadRunner product. We switched because we were centralizing the function and needed a more robust product.
How was the initial setup?
The initial setup was complex, but we were helped every step of the way by our NRCE (Named Response Center Engineer).
What about the implementation team?
We used HP resources NRCE. They performed expertly.
Which other solutions did I evaluate?
No
What other advice do I have?
Use professional services to assist you with the install.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Engineer 2 at a computer software company with 10,001+ employees
Is stable and scalable
Pros and Cons
- "The initial setup was straightforward. I was able to download everything myself without any IT support."
- "Currently, when we try open LRE we encounter cookie banner issues. However, I'm not sure if it is within the enterprise solution or with the vendors."
What is our primary use case?
This solution is used for performance testing.
What is most valuable?
The most valuable features are the multiple schedule and load setup preferences in a test scenario. It is also flexible in scalability.
What needs improvement?
We encountered cookie banner issues when opening LRE.
For how long have I used the solution?
I have been using this solution for six years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
The scalability is good.
What other advice do I have?
I would definitely recommend LoadRunner for performance testing of any application/system with a wide variety of protocols. It's a great tool for capturing performance bottlenecks and its commendable analysis and reporting.
I would rate it nine out of ten
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Updated: January 2026
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Buyer's Guide
Download our free OpenText Enterprise Performance Engineering (LoadRunner Enterprise) Report and get advice and tips from experienced pros
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ALM Performance Center is HP’s Web-enabled global performance testing tool, which is specially designed to simplify the testing process and increase test efficiency for multiple concurrent performance tests across multiple geographic locations.