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it_user343314 - PeerSpot reviewer
Managed Performance Test Consultant at a tech consulting company with 501-1,000 employees
Consultant
Apr 19, 2016
It keeps a run log and allows for script and scenario versioning, although trending reports do not always work as I would expect them to.

What is most valuable?

Performance Center allows multiple users to access and work on a project simultaneously. 

Additionally, it keeps a run log and allows for script and scenario versioning. 

I also like the scheduling feature that allows us to manage multiple projects using the same controller and load generators.

How has it helped my organization?

I am a performance tester, and I need a product that can maintain my scripts, scenarios, monitors and run logs. Performance Center is my product of choice.

Just recently, I used the command line feature to create scripts that can be used across multiple environments. That feature saved me a great deal of time --thousands in man hours over the last year.

What needs improvement?

The trending reports do not always work as I would expect them to. I have had issues with transaction times being pulled in correctly. 

Additionally, trending a test run can take over 30 minutes when it should take five.

For how long have I used the solution?

I've used it for five years.

Buyer's Guide
OpenText Enterprise Performance Engineering (LoadRunner Enterprise)
January 2026
Learn what your peers think about OpenText Enterprise Performance Engineering (LoadRunner Enterprise). Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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What do I think about the stability of the solution?

Performance Center requires regular maintenance in order to remain stabl

What do I think about the scalability of the solution?

No

How are customer service and support?

The company I work for provides Performance Center support.  Orasi has won several awards for their HP support.  I use Orasi support when ever I require customer service for an HP product.  I have never had an opportunity to use HP customer service.

Which solution did I use previously and why did I switch?

I have had the opportunity to use two other products briefly. Unfortunately, I did not have enough experience to speak to this with any authority.

How was the initial setup?

I was not involved in the deployment of any of the instances of Performance Center that I have used. However, I have been involved in three different upgrades for three different clients. 

When Performance Center is managed properly with proper maintenance, there were no issues with upgrades. I have seen instances of script corruption, user access difficulties and project corruption. 

It is necessary to have an experienced Performance Center administrator providing regular maintenance.

What about the implementation team?

Orasi Software does Performance Center implementation. I am not a member of that team. I have been on projects where Performance Center was implemented by the client and then Orasi was called to correct any issues. 

Again, I cannot stress enough how important it is to have an experienced administrator. It may cost more initially but it will save time and money later.

What was our ROI?

The return on investment is immeasurable. One of my first clients was an entertainment company that called us after their production site had gone down for a day. The reservation system was down for over six hours. They estimated they had lost in excess of three million dollars an hour. 

Regular performance testing prevents such occurrences. Needless to say they have not been down since.

What's my experience with pricing, setup cost, and licensing?

The price tag on Performance Center is a large one. It can be daunting. There are so many options now with Cloud Controllers, using Cloud Load Generators, purchasing VUser licenses by the day or even hour. Additionally, Performance Center in the cloud relieves you of the essential maintenance and administration requirements.

Which other solutions did I evaluate?

I was trained on HP LoadRunner and then Performance Center.  I was not involved in any evaluation process.

What other advice do I have?

Performance Center is not difficult to pick up for a beginner. When I was first introduced to Performance Center, I had just started my career as a performance test engineer. It is not completely intuitive though. I believe there are some extraneous requirements. As I mentioned before an experience administrator is recommended.

The command line feature allows you to set a parameter value at the scenario level. It can be applied to all scripts in a scenario. This feature has saved me a great deal of time.


Disclosure: My company has a business relationship with this vendor other than being a customer. Orasi Software is an HP Partner. Orasi software sells HP software solutions, supports all products we sell and provides installation, upgrade, training, mentoring and consultants to use the products we sell. Additionally all of our consultants are well versed in non HP software solutions.
PeerSpot user
it_user398358 - PeerSpot reviewer
Manager, IT Product Support at a retailer with 1,001-5,000 employees
Real User
Mar 17, 2016
It's a flexible solution, including the reporting capabilities.

Valuable Features

It's the most flexible and best solution for our people who are both offshore and onshore because of the reporting capabilities. When we hire new employees, we look for people who have used this tool for testing experience.

Improvements to My Organization

It's allowed us to really focus on load testing and to get some results that we've reported to our business managers.

Another thing we really like is that it takes advantage of our monitoring tools when we're performance testing. They work well together.

Room for Improvement

The migration from LoadRunner to Performance Center was not as smooth as I would have liked. Some of it was not the tool but us, but it still could have been smoother and taken a little bit less time.

Use of Solution

We started off with LoadRunner and we've been using that for probably a year, and then we just recently converted over to the Performance Center, which is their staff solution, in the last year.

Deployment Issues

We've had no issues with deployment, other than the initial migration.

Stability Issues

It's stable now.

Scalability Issues

For situations in which we've had to scale up a little bit, they've been there to help us. We didn't have any trouble scaling.

Customer Service and Technical Support

I have not been as impressed as with their other products. They do respond, they do have the knowledge to do this but it hasn't been the same as what I've seen with other products. A little more challenging.

Initial Setup

We were challenged in out setup, making it more complex, because we didn't us HP cloud and were using AWS instead. Some of the connections weren't set up properly.

Pricing, Setup Cost and Licensing

Make sure you figure out what you want before you buy. Determine how many and what types of licenses you need.

Other Solutions Considered

Although there may be other products out there that do an amazing job, they don't necessarily have the skill set in the industry that makes it worth me going out there and looking at them.

Other Advice

During implementation, make sure you're talking about a cloud solution. You may be implementing in multiple areas, so planning is very important.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user

I work with HP PC & HP LR for more than 9 years and it is a great tool if it is correctly implemented

Buyer's Guide
OpenText Enterprise Performance Engineering (LoadRunner Enterprise)
January 2026
Learn what your peers think about OpenText Enterprise Performance Engineering (LoadRunner Enterprise). Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
it_user370137 - PeerSpot reviewer
Performance Test Specialist at a retailer with 10,001+ employees
Real User
Jan 17, 2016
The enterprise card allows us to use our central software for all our testers who are located worldwide.

Valuable Features

The most valuable feature is the enterprise card. It allows us to use our central software for all our testers who are located worldwide.

Improvements to My Organization

It's a rather complex product. There are always things that could be better, such as new protocols that allow for more efficient testing and sharing of data across our teams.

Room for Improvement

It needs to be able to inform us what our current situation is, that is, what version we're on, etc. This is important because we do reinstalls and upgrades once a year, so that information is still valid for us each time we do that.

Use of Solution

We have been using it for six years.

Stability Issues

The stability is pretty good.

Scalability Issues

It's the right size for us right now for our purposes and we will not grow out of it any time soon. So scalability is not relevant at this time.

Customer Service and Technical Support

When you initially file a support case, it's difficult because they ask you many technical question to assess the problem. This takes a long time. I think there should be a better way for HP to know what the situation is so that you don't have to think about it for half a day.

Initial Setup

The initial setup was OK, wasn't too complex.

Implementation Team

We worked out the complexities ourselves.

Other Solutions Considered

I've looked, but I haven't found any alternatives -- including web-based applications -- that are better than Performance Center.

Other Advice

It's a very capable solution and I highly recommend it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user364155 - PeerSpot reviewer
Senior IT Infrastructure Specialist at a financial services firm with 10,001+ employees
Vendor
Jan 7, 2016
It has protocols that are easy to use, such as mainframe communication, and provides the ability to schedule functionalities.

Valuable Features

For us, the features we value and use the most are web and HTTP support. It also has protocols that are easy to use, such as mainframe communication, and provides the ability to schedule functionalities.

For example, we've scheduled a week of performance testing, and when it runs, it does so without breaking. It then provides the resources available and analysis of the results of tests based on monitoring preferences.

Improvements to My Organization

It's our main tool for performance testing.

Room for Improvement

It needs integration with open-source tools. It should also have version control of scripts, SDI, or GitHub. I'd also like to see some kind of EDI integration and open-source support.

Deployment Issues

It's deployed well for us.

Stability Issues

We're using version 11.5 right now and it's OK. The latest version is 12.5, and we need to upgrade ASAP. The previous versions were pretty unstable, but that's been fixed now.

Scalability Issues

It is very scalable.

Customer Service and Technical Support

The first-level guys are OK, but when you get to the R&D guys in third-level support, they're excellent. But our company policy requires us to go though our IT department as they're pretty experienced with Performance Center. But this takes a long time.

Pricing, Setup Cost and Licensing

You should be aware of what you want to test. Could you settle for a less pricey solution? It's a very expensive tool, and it has a lot of features you may not need.

Other Advice

It's an expensive tool, so you need to be prepared to invest in training your people and to have patience as they will need to use it a lot to become adept at it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user337059 - PeerSpot reviewer
Performance Test Consultant at a government with 10,001+ employees
Vendor
Dec 5, 2015
We can view tests at run time, which has helped us to execute tests from different time zones. However, sometimes the Book Time Slot option hangs if I cancel any test or time slot.

What is most valuable?

The most valuable features to us are--

  • Ease of uploading the scripts, and
  • Script maintenance.

How has it helped my organization?

  • Multiple users from different locations can login.
  • We can view tests at run time, which has helped us to execute tests from different time zones.

What needs improvement?

Sometimes the Book Time Slot option hangs if I cancel any test or time slot. Also, if the results file gets corrupted, then we need to contact HP to get the raw results.

For how long have I used the solution?

  • Standalone PC – six years
  • SaaS PC – two years

What was my experience with deployment of the solution?

We encountered no issues when deploying.

What do I think about the stability of the solution?

We've had no issues with stability.

What do I think about the scalability of the solution?

We've scaled without issue.

How are customer service and technical support?

Customer Service:

Customer service is excellent.

Technical Support:

Technical support is excellent.

Which solution did I use previously and why did I switch?

I have used Borland SilkTest, JMeter and LoadUI. JMeter and LoadUI have limitations in terms of the protocols. SilkTest is not as user friendly as Performance Center.

How was the initial setup?

It was not complex, but I needed to consult HP support a couple of times for clarification and for help in registering the load injectors.

What about the implementation team?

We did it in-house.

What was our ROI?

If the organization is going to test multiple protocols like Ajax, TruClient, Citrix, and SAP frequently, then there is definitely a high ROI in using this tool. If it's only the HTTP protocol being used, then other less expensive tools will be sufficient.

What's my experience with pricing, setup cost, and licensing?

It is quite expensive.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user337041 - PeerSpot reviewer
Senior IT Monitoring and Automation Engineer at a financial services firm with 1,001-5,000 employees
Vendor
Dec 5, 2015
We are able to manage and monitor our entire environment, although there are many stability issues that require day-to-day maintenance.

What is most valuable?

The main features are the ability to customize the product configuration and the customization to adapt with the customer environment. Additionally, the product flexibility, and stability are also valuable.

How has it helped my organization?

We are able to manage and monitor our entire environment. We're also able to perform capacity management, performance management, and configuration management.

For how long have I used the solution?

I've used it for around seven years.

What do I think about the stability of the solution?

There are many issues that require day-to-day maintenance. The issues vary from customer to customer, and I can’t list all the issues as it becomes business as usual.

How are customer service and technical support?

Customer Service:

It's OK.

Technical Support:

It's OK.

Which solution did I use previously and why did I switch?

We chose this solution because it's very flexible, scalable, and allows customization in a wide range of areas.

What about the implementation team?

I've implemented it both ways, and my advice is to get the vendor to help you design a detailed plan and manage that plan.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user339312 - PeerSpot reviewer
Stress And Volume (Performance) Test Lead at a comms service provider with 10,001+ employees
Real User
Nov 22, 2015
We're able to evaluate the applications' performance and stability, and are assured that each performs better and meets all SLAs, although integration with other APM tools is a little tedious.

What is most valuable?

  • It helps you to build custom design application simulation models that enable the performance test engineer to assess an enterprise, multi-tier, heavily-distributed, high-traffic application on how the application for that particular release meets its non-functional test requirements and SLA thresholds, which are key business-transaction response times.
  • It tell you your applications' CPU computational power usages under various conditions such as stress, volume, and scalability.
  • Its distributed nature will let you choose load generators that can be geographically located anywhere, thus traffic simulations from multiple locations make it possible to create a real production scenario.
  • The true advantage of Performance Center is the ability to enable multiple engineers to do design and validate their script locally, but to execute them globally by using global resources spread across an organization.
  • The other advantage is the integration with HP SiteScope which lets you to perform deep-dive monitoring of your application under test during your test execution for live health analysis using several readily available monitoring templates.

How has it helped my organization?

Some of the key-business and mission-critical applications released earlier into production were having issues in terms of key business transactions running slowly, which were impacting the end-user experience. The slow business transactions were causing grief to several customers, which eventually led to customers being moved onto different competitor products, causing revenue loss. There was increased downtime of applications in production due to poor application performance.

With the help of HP Performance Center and LoadRunner, we were able to critically evaluate the applications performance and stability, and were assured that each application that was released into production was performing better and meeting all SLAs, including transactional response times and system and platform resource utilization.

We have received excellent feedback in one specific instance where a customer came directly to me, and said that they are seeing much better transactional response times, which helped them serve customers faster, and now they are seeing their customers coming back.

What needs improvement?

Integration with other APM tools like DynaTrace or AppDynamics is a little tedious. Plus, support around cloud solutions and architectures needed to be improved.

For how long have I used the solution?

I have used several versions of this product for over five years, alongside HP LoadRunner.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

It's excellent.

Technical Support:

It's excellent.

Which solution did I use previously and why did I switch?

As a person who has been in the performance engineering field for several years, I have used several similar products. However, Performance Center and LoadRunner offer unbeatable support across different protocols, including SAP and AJAX true client.

Also, its ease of use in designing and reusable custom automated performance frameworks is unbeatable. Its support in designing frameworks and scripts for load testing message queues, web, and web-service protocols are quite remarkable.

It offers different types of users for people who come from different programming backgrounds i.e. if you are predominantly a C programmer, you can write a lot of custom API’s using C, and similarly, if you come from Java programming you can use your Java skills in custom API implementation.

How was the initial setup?

It was straightforward.

What about the implementation team?

In-house.

What was our ROI?

It can lead to the generation of a very high ROI if you have the right people with the right expertise of the tool set.

What's my experience with pricing, setup cost, and licensing?

It is a bit highly priced. However, better products with a better quality can come with a good price.

What other advice do I have?

It is definitely one of the best products available on the market. Definitely programming knowledge around C programming would be greatly advantageous.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Sr. Software Test Engineer at a financial services firm with 5,001-10,000 employees
Real User
Nov 22, 2015
With features such as live server-side performance metrics, it helps us with performance/stress testing prior to application deployment. The UI, however, needs improvement.

What is most valuable?

  • Ability to execute performance tests
  • Live-screen display of test load runs
  • Generation of performance test reports
  • Live server-side performance metrics

How has it helped my organization?

It has contributed greatly to the performance/stress testing of our application prior to going live and deployment. It gives our project teams a level of comfort and a baseline idea of how the performance of our application will be after going into production.

What needs improvement?

The UI should be improved in the next version.

What do I think about the stability of the solution?

Only very rarely does it do so, but there have been issues with its host going into non-operational status.

How are customer service and technical support?

The level of support from HP is average.

Which solution did I use previously and why did I switch?

I have not used any alternative to this product.

How was the initial setup?

Initial set-up of the product was a little bit complex, and setting up the servers was little difficult.

What about the implementation team?

We used a vendor team.

What was our ROI?

ROI is excellent.

What's my experience with pricing, setup cost, and licensing?

It's a little expensive. The pricing is based on on the number of virtual user licenses.

What other advice do I have?

I would say that it is a great investment for your organization. Going forward, HP is going to implement many impressive new features in this software.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free OpenText Enterprise Performance Engineering (LoadRunner Enterprise) Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free OpenText Enterprise Performance Engineering (LoadRunner Enterprise) Report and get advice and tips from experienced pros sharing their opinions.