The product is good, and the concept is good as well.
Test Automation Manager at Petronas
Has a good concept, but the installation process needs improvement
Pros and Cons
- "The product is good, and the concept is good as well."
- "The installation has not been straightforward, and we have had so many problems. We have had to re-install, try to install on a different machine, etc. We have not been able to launch the LRE server itself yet."
What is most valuable?
What needs improvement?
Right now, we are in research mode, and we are yet to adopt the solution. The installation has not been straightforward, and we have had so many problems. We have had to re-install, try to install on a different machine, etc. We have not been able to launch the LRE server itself yet.
It's not a consistent solution. Sometimes, it's executes well, and at other times, graphics will not show up, or we'll need to restart the services, for example.
If I change my host controller, then my graphical report goes missing. I'd like to see this improved so that the graphical report is brought to the analysis. Only the LRE server is codable to give the HTML report.
Also, instead of uploading the script, it would be good to have a check-in/checkout option. At present, because the script is uploaded, the version control is missing. Version control sessions would be nice to have as well.
For how long have I used the solution?
We have been using OpenText LoadRunner Enterprise for almost four to five months.
How are customer service and support?
We need some guidance from OpenText but are not able to directly contact them because we purchased the license via SAP. However, I think that the technical support team should be very proactive.
Buyer's Guide
OpenText Enterprise Performance Engineering (LoadRunner Enterprise)
May 2025

Learn what your peers think about OpenText Enterprise Performance Engineering (LoadRunner Enterprise). Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
Which solution did I use previously and why did I switch?
We have been using LoadRunner Professional for a long time. We are looking into switching to LRE because it's centralized and has so many good features.
How was the initial setup?
The installation is very problematic and not that straightforward. We have had so many problems.
What's my experience with pricing, setup cost, and licensing?
We purchased the license via SAP.
What other advice do I have?
On a scale from one to ten, I would rate OpenText LoadRunner Enterprise at six.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Senior IT Process Analyst at a energy/utilities company with 10,001+ employees
Helps us to identify performance bottlenecks and increase testing efficiency
Pros and Cons
- "We have a centralized delivery team and we are able to meet enterprise requirements, which include different types of protocols that are involved, including scripting. The technology supports that and enables us to have a wider range of testing. Enterprise-level testing is something that we are satisfied with."
- "It would be good if we could look forward at the future technology needs we have. I would like to see Micro Focus provide more customer awareness around how LoadRunner can fulfill requirements with Big Data use cases, for example, where you do performance testing at the scale of data lakes... when it comes to technologies our company has yet to adopt, I would like to see an indication from Micro Focus of how one does performance testing and what kinds of challenges can we foresee. Those kinds of studies would really help us."
What is our primary use case?
Performance testing is an integral part of the testing life cycle. It determines whether the application being rolled out for end-users is in line with our expectations. It contributes quite well.
Initially, we had a completely on-premises implementation of LoadRunner. In 2018, we moved to cloud. The load generators are still internal, but the rest of the components sit in the Micro Focus cloud environment as a SaaS enterprise solution.
How has it helped my organization?
It's quite versatile. As a company, we have applications that span across different platforms and technologies, including legacy. We've been using it for applications on mainframes and with the latest technologies as well. We are able to attain our requirements from a performance testing standpoint. It helps us to be confident and to be aware of where issues are before we release a product to a wider audience.
When you have that scalability, it helps in performing end-to-end testing seamlessly. Our organization has applications that span multiple applications and technologies, to complete a single business process. That type of scalability helps us to achieve our performance testing objectives.
It has definitely helped us to identify the performance bottlenecks. Whenever we get into the procurement of other applications, we consider the historical performance KPIs. That really helps us to define those optimum KPIs with respect to other vendors.
In terms of efficiency, certain features have been introduced that were quite complementary and have really helped us with our delivery.
What is most valuable?
We have a centralized delivery team and we are able to meet enterprise requirements, which include different types of protocols that are involved, including scripting. The technology supports that and enables us to have a wider range of testing. Enterprise-level testing is something that we are satisfied with.
LoadRunner helps to facilitate sharing of best practices and skills. That's the way we expect any enterprise tool to work. It helps us to follow best practices and share them with other teams as well. It's quite important to have that consistency in terms of the quality of deliverables. It plays a key role. It enables us to have that benchmarking in terms of quality and is one of the crucial requirements for us.
The cross-project reporting and business views are among the valuable features because a huge platform can have multiple projects that are being executed in parallel. In that scenario, the reporting provides a holistic view for the stakeholders.
What needs improvement?
It would be good if we could look forward at the future technology needs we have. I would like to see Micro Focus provide more customer awareness around how LoadRunner can fulfill requirements with Big Data use cases, for example, where you do performance testing at the scale of data lakes. That also applies to when we need to deal with applications that are adopting the latest technologies, where our company doesn't have a footprint. It would help us to have a better view and be prepared to address those requirements efficiently.
The Micro Focus team has done a good job of introducing us to product owners and product managers, and in talking about the upcoming roadmap and features of the tool. That's been quite good. But when it comes to technologies our company has yet to adopt, I would like to see an indication from Micro Focus of how one does performance testing and what kinds of challenges can we foresee. Those kinds of studies would really help us.
For how long have I used the solution?
We've been using LoadRunner since 2012.
What do I think about the scalability of the solution?
The current licensing model is something that offers us flexibility, compared to what we had earlier. That's something which is really beneficial.
Any plans to increase our usage of LoadRunner depend on the business demand. Our company depends on a number of IT applications for which implementation is planned and are in scope for performance testing. We will carve out a plan for introducing performance testing of them.
Penetration and performance testing have increased over time and we are growing well. For applications that are already in the maintenance phase, depending on the volume of change that is introduced into them and how critical they are, we introduce performance testing. However, the number of custom applications is quite limited within our company.
How are customer service and technical support?
So far, Micro Focus technical support has been smooth.
The solution supports multiple protocols such as open source, VuGen, TruWeb, TruClient, and SAP. A few years ago, we also wanted support for IoT. That did not exist. That's something we requested and the product team added it to the roadmap.
Which solution did I use previously and why did I switch?
Since the early days, we were with HP Performance Center, and then with Micro Focus LoadRunner. We have stuck with the same supplier and product.
How was the initial setup?
We have become very accustomed to the product, using it as long as we have. We have never come across any kind of difficulty and we have received support from the vendor whenever we have required help.
Our migration to LoadRunner Cloud happened in 2018, and took approximately six months. Our company was being cautious because we wanted to ensure business continuity, so we went for a phased project migration approach.
We went with that approach because there were multiple aspects that needed to be taken care of, from a security standpoint. We had to get required clearances because we needed to open certain ports and firewalls. That took some time. Once that was cleared, we did a proof of concept and quickly started moving projects in a phased manner, and we haven't seen many difficulties since then.
What's my experience with pricing, setup cost, and licensing?
The contract that we had with Micro Focus was a bit complex, but now it's much simpler. As a customer, I have clarity about it. That is something that helps us to serve the business better.
What other advice do I have?
It's a tool that really helps you when you have a very varied landscape and you have technologies and platforms and infrastructure which include legacy and new ones, with a mix of SaaS. LoadRunner has the ability to support different protocols and that serves the purpose. It's a one-stop solution.
We wanted to integrate LoadRunner reports to a time-series database, an open-source tool like Grafana. We learned a lot from that integration. The integration of the solution into a CI pipeline is something that we haven't explored widely, but it's an area we are looking forward to investing in soon. We are exploring more in terms of the integration capabilities of LoadRunner with other tools.
Performance testing is a specialized skill and we don't have too many using the solution, but we do have a couple of professionals who have been doing performance testing for more than 15 years. The rest have been into performance testing for the last seven to eight years, with exposure to different protocols and technologies. We are aiming to scale up and cross-train them in multiple protocols so that we can reach some of our goals without any hindrance this year. We would like to have less dependency, in terms of expertise, on specific technologies and protocols.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Buyer's Guide
OpenText Enterprise Performance Engineering (LoadRunner Enterprise)
May 2025

Learn what your peers think about OpenText Enterprise Performance Engineering (LoadRunner Enterprise). Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
QA Specialist at Vodacom Business
Easy to use and offers reliability
Pros and Cons
- "It has offered me some reliability against other products, like JMeter or some other tools."
- "The technical support offered by the product is an area of concern where improvements are required."
What is our primary use case?
I use the solution in my company for any type of testing that supports LoadRunner's protocols, like your web testing or app.
What is most valuable?
The most valuable feature of the solution is that the support is good, especially the one I am getting from OpenText. The tool is easy to work with if you know what to do. It has offered me some reliability against other products, like JMeter or some other tools. It has worked better for me anyway, most of the time. The tool makes it easy to implement the scripts.
What needs improvement?
The technical support offered by the product is an area of concern where improvements are required. It all depends on how my company manages the technical support offered by the product. My company does not deal directly with Micro Focus and would rather opt for professional services that have subscribed to Micro Focus. Even though the support is good, based on my experience, when I call the support, it goes to junior people first before it gets to a more technical person. I would want to get someone straight who can just be as technical as possible so I can resolve the issue quickly.
For how long have I used the solution?
I have been using OpenText LoadRunner Enterprise for ten years.
What do I think about the stability of the solution?
It is a very stable solution. Stability-wise, I rate the solution a ten out of ten.
What do I think about the scalability of the solution?
When it comes to how the product's scalability feature has impacted our company's testing capabilities, I would say that it is not something about the product but about performance testing. All the time, your performance testing always improves the quality of the product that you are about to deploy. The reporting in the tool is quite nice. It gives you detailed graphs, making it easy for businesses to understand things.
The licensing that the tool offers allows you to increase or get more licenses as quickly as possible instead of going through a whole process. You can just go to the portal and then download whatever licenses you want. Then, off you go. I think that is a very good model that I have seen since it makes things easier for users.
Scalability-wise, I rate the solution a nine out of ten.
How are customer service and support?
In my company, we have a contact with whom I interact so that we can escalate our issues a bit quicker, and that helps a lot. I rate the technical support an eight out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The product is quite easy to install and involves a straightforward process.
The solution is deployed on an on-premises version.
The solution can be deployed in two to three hours.
What was our ROI?
I am not sure about the cost savings, but not having to deploy stuff that would not work on production is a reason why it has assisted our company.
What's my experience with pricing, setup cost, and licensing?
The pricing is based on the licensing you require. The prices would differ depending on the number of licenses you need. I wouldn't maybe compare it to any other tools. I rate the price as seven out of ten.
Which other solutions did I evaluate?
I have compared the tool with JMeter.
What other advice do I have?
I don't have any challenges whatsoever with the integration.
The AI part is something that may be ahead of where I am with the OpenText LoadRunner side because what we have been looking at now is the introduction of ALM Octane instead.
There is no need to do regular technical maintenance for the solution.
I rate the tool an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Team Lead at American Electric Power
Excellent reporting and good support for protocols
Pros and Cons
- "LoadRunner Enterprise's best feature is the detailed reporting structure."
- "Micro Focus's technical support could be more responsive."
What is most valuable?
LoadRunner Enterprise's best feature is the detailed reporting structure.
What needs improvement?
Micro Focus's technical support could be more responsive.
For how long have I used the solution?
I've been working with LoadRunner Enterprise for six years.
What do I think about the stability of the solution?
LoadRunner Enterprise is stable.
What do I think about the scalability of the solution?
LoadRunner Enterprise is scalable.
How are customer service and support?
Micro Focus's technical support could be more responsive.
How was the initial setup?
The initial setup is straightforward and takes around fifteen minutes.
What's my experience with pricing, setup cost, and licensing?
LoadRunner Enterprise's price is high, but it gives more value for money than some cheaper alternatives.
Which other solutions did I evaluate?
I've also evaluated JMeter, but it doesn't support as many protocols as LoadRunner Enterprise.
What other advice do I have?
I would rate LoadRunner Enterprise ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager Performance Engineering at a retailer with 10,001+ employees
We have Performance Center as a platform to share with others that don't do performance testing full-time.
Pros and Cons
- "We have Performance Center as a platform to share with others that don't do performance testing full-time, so that they in an agile fashion, on demand can go ahead and get real issue-finding testing done."
- "I know there are integrations with continuous testing. It's got tie-ins to some of the newer tools to allow continuous testing. I'd love to see us not have to customize it, but for it to be out of the box."
What is most valuable?
What I really like is our team's core competence in building good tests that really do find issues, because of our full-time dedication to it. We have Performance Center as a platform to share with others that don't do performance testing full-time, so that they in an agile fashion, on demand can go ahead and get real issue-finding testing done; then to go ahead and have that pulled into trending reports so that even subtle differences or trends over time are found and not just game-changing defects. Again, it's a platform to get expert level things done for the masses.
How has it helped my organization?
It allows us to on the reporting end show how even though we don't have a smoking gun on this release, and it made everything so terrible that we've got real quality issues, we know when it started and that it's only getting worse. When you're tracking many subtle interactions, this is helpful.
What needs improvement?
I know there are integrations with continuous testing. It's got tie-ins to some of the newer tools to allow continuous testing. I'd love to see us not have to customize it, but for it to be out of the box.
I have some concern over its foundation for utilizing cloud testing hosts in the most integrated fashion. For example there is reliance in AWS to utilize default VPC, and also there is not deep knowledge about utilizing *nix hosts though they are supported.
For how long have I used the solution?
I have used this solution at four different places starting 13 years ago.
What do I think about the stability of the solution?
It's good. It's been around a long time and we've been using it a long time. It's stable.
What do I think about the scalability of the solution?
We're up to 60,000 users. It's got a good system for being able to take a vast amount of data that you haven't put into a particular report and chug through it. It could take a while, but it's stable at that.
How is customer service and technical support?
It comes up periodically; typically when we're doing something we haven't done before. We actually have a combination of support through them and one of their value added re-sellers, AVNET. We actually get level one support through them, so it's a partnered supported arrangement.
Typically AVNET can handle anything unless it's truly about requesting a new feature or enhancement. You need to get back to the product management and developers to request such things.
How was the initial setup?
It has many tiers, it's not a single system thing. You definitely have to take the time to architect it correctly, to have a full topology. I've done it a few times.
What other advice do I have?
As professionals, we're supposed to be some what tool agnostic. We'll find a way to get it done. That said, it's a mature player in the space. We do enjoy some long time knowledge about squeezing the good stuff out of it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Global Lead application migration at a tech vendor with 10,001+ employees
Helps with load and stress testing but doesn't support some mainframe protocols
Pros and Cons
- "Our main use case for the product was load and stress testing. It helped us put the system under stress by injecting in multiple users, such as 5,000 users."
- "OpenText LoadRunner Enterprise doesn't support some mainframe protocols. We had to build scripts to access the interface."
What is our primary use case?
We had to move applications from a mainframe environment to a targeted new environment. We needed to conduct load and stress testing as part of the process. We also used it to keep track of the test cases in the repository.
How has it helped my organization?
We initially used LoadRunner Enterprise on a project basis. However, it exceeded our expectations, and we bought a small number of licenses.
What is most valuable?
Our main use case for the product was load and stress testing. It helped us put the system under stress by injecting in multiple users, such as 5,000 users.
What needs improvement?
OpenText LoadRunner Enterprise doesn't support some mainframe protocols. We had to build scripts to access the interface.
For how long have I used the solution?
I have been using LoadRunner Enterprise for two years.
What do I think about the stability of the solution?
OpenText LoadRunner Enterprise is a mature product with high stability. I rate it a nine out of ten.
What do I think about the scalability of the solution?
We used only about 20 test cases. We didn't push beyond that.
How are customer service and support?
OpenText's support is good.
How would you rate customer service and support?
Positive
What's my experience with pricing, setup cost, and licensing?
We got an 80 percent discount for the product. It was cost-effective, but licenses tend to get expensive.
What other advice do I have?
The main challenge we resolved using the product is ensuring the functional equivalency of applications that migrated from old to new environments.
OpenText LoadRunner Enterprise has streamlined our testing process. It acted as a single source for the test cases and criteria. We could pull reports and show the management that the system is tested and can be taken live.
The solution has helped us save time.
Before OpenText LoadRunner Enterprise, a customer did not have a repository of test cases. Hence, they needed to redevelop the previously used test cases. However, the solution helps to reuse test cases.
I rate the product an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner. Systems integrator
Senior IT Infrastructure Specialist at Nordea
It has protocols that are easy to use, such as mainframe communication, and provides the ability to schedule functionalities.
Valuable Features
For us, the features we value and use the most are web and HTTP support. It also has protocols that are easy to use, such as mainframe communication, and provides the ability to schedule functionalities.
For example, we've scheduled a week of performance testing, and when it runs, it does so without breaking. It then provides the resources available and analysis of the results of tests based on monitoring preferences.
Improvements to My Organization
It's our main tool for performance testing.
Room for Improvement
It needs integration with open-source tools. It should also have version control of scripts, SDI, or GitHub. I'd also like to see some kind of EDI integration and open-source support.
Deployment Issues
It's deployed well for us.
Stability Issues
We're using version 11.5 right now and it's OK. The latest version is 12.5, and we need to upgrade ASAP. The previous versions were pretty unstable, but that's been fixed now.
Scalability Issues
It is very scalable.
Customer Service and Technical Support
The first-level guys are OK, but when you get to the R&D guys in third-level support, they're excellent. But our company policy requires us to go though our IT department as they're pretty experienced with Performance Center. But this takes a long time.
Pricing, Setup Cost and Licensing
You should be aware of what you want to test. Could you settle for a less pricey solution? It's a very expensive tool, and it has a lot of features you may not need.
Other Advice
It's an expensive tool, so you need to be prepared to invest in training your people and to have patience as they will need to use it a lot to become adept at it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Performance Test Professional at Schlumberger
A scalable and user-friendly product that produces quality reports
Pros and Cons
- "The product is very user-friendly."
- "The support team needs to be more coordinated."
What is most valuable?
The product is very user-friendly. It is the best in the market when it comes to performance testing and load testing. It gives accurate results. No other tool can match the product’s report quality.
What needs improvement?
The solution should increase the free users limit to 500 for all Micro Focus products.
For how long have I used the solution?
I have been using the solution since 2019.
What do I think about the stability of the solution?
I rate the solution’s stability an eight out of ten.
What do I think about the scalability of the solution?
I rate the product’s scalability a ten out of ten.
How are customer service and support?
The support team needs to be more coordinated.
How would you rate customer service and support?
Neutral
What's my experience with pricing, setup cost, and licensing?
The solution should decrease its price.
What other advice do I have?
A lot of people choose JMeter because it is free. However, JMeter is not as good as LoadRunner. Overall, I rate the solution a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Buyer's Guide
Download our free OpenText Enterprise Performance Engineering (LoadRunner Enterprise) Report and get advice and tips from experienced pros
sharing their opinions.
Updated: May 2025
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Buyer's Guide
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